Vollrath 38002, 38012 Service Manual
SERVICE MANUAL
Model
Description
Volts
Watts
38002
2-Well Hot Food Table
120V
960 Watts
38003
3-Well Hot Food Table
120V
1440 Watts
38004
4-Well Hot Food Table
120V
1920 Watts
38005
5-Well Hot Food Table
120V
2400 Watts
38102
2-Well Hot Food Table
120V
1400 Watts
38103
3-Well Hot Food Table
120V
2100 Watts
38104
4-Well Hot Food Table
120V
2800 Watts
38106
2-Well Hot Food Table
208V
1400 Watts
38107
3-Well Hot Food Table
208V
2100 Watts
38108
4-Well Hot Food Table
208V
2800 Watts
38109
5-Well Hot Food Table
208V
3500 Watts
38116
2-Well Hot Food Table
240V
1600 Watts
38117
3-Well Hot Food Table
240V
2400 Watts
38118
4-Well Hot Food Table
240V
3200 Watts
38119
5-Well Hot Food Table
240V
4000 Watts
Hot Food Tables
Cold Food Tables
Utility Tables
38105 5-Well Hot Food Table 120V 3500 Watts
TABLE OF CONTENTS PAGE
Operating and Safety Instructions ..................... 2
Troubleshooting ................................................. 5
Exploded View ................................................... 6
Wiring Diagram .................................................. 7
Warranty ............................................................ 8
NOTE: WARNING FIRE HAZARD Do
not operate this equipment without
posts, shelf and legs or casters
properly installed. The heating
compartment must be separated
from the supporting surfa ce of the
unit.
Item No. 21609-1 en Rev. 11/12
SERVICE MANUAL
ServeWell
Description
Part Number
Quantity
Legs
28702-2516
4
Stationary Peg Legs
23433-1058
4
Screws
26570-1058
32
Shut-off Faucet
23424
1 per well
ASSEMBLY INSTRUCTIONS
Note: Place cardboard or drop cloth on floor to protect
work surfac e of unit during assembly.
HOT FOOD TABLES
1. Remove all components fro m ship pi n g container.
2. Place base assembly on floor with well openings down
and bottom pan facing up.
OPERATING AND SAFETY INSTRUCTIONS
3. Assemble drain shut-off faucets to tailpiece below each
well. These should be hand tightened until snug. Use
Teflon tape and no tools when assembling. Use of
tools may cause cracking of the drain assembly
resulting in water leaks.
5. Attach the bottom shelf using 8 screws. Remember to
face top of shelf toward bottom of base.
6. Assemble each of the four stationary peg legs to the
four triangular peg leg mounting plates using locknuts.
Nuts are permanently attached inside the plates.
7. Lift unit and place on legs.
8. Place cutting board on top of work surface
4. Attach four legs to base using 16 screws (4 screws per
leg). The nuts for these screws are permanently
attached inside the base.
COLD FOOD TABLES
Follow steps 1, 2, 4, 5, 6 and 7.
UTILI TY TABLES
Follow steps 1, 2, 4, 5, 6 and 7.
ASSEMBLY PARTS LIST
Each Vollrath ServeWell unit is packed with the following
assembly parts:
Note: Each ServeWell unit will also have the
appropriate bottom shelf included. Poly cutting
boards will be packed with the hot food servers.
Hot well ser vers will have only one drai n faucet
(#23424) for each well.
.
Item No. 21609 -1 en Rev. 11/12 Page 2
ServeWell
SERVICE MANUAL
WARNING
Electric shock, fire or burn injuries can
Do not operate unattended.
Model
Amount of Water
All models
4 Quarts
WARNING
ELECTRICAL SHOCK HAZARD
circuit or electric shock.
Model
Preheat Time
All models
60 minutes
WARNING
BURN HAZARD
cause burns. Handle hot food carefully
HOT FOOD TABLES
Thank you for purchasing this Vollr ath ServeWell food
warmer. Before operating this unit, read and familiarize
yourself with the following operati ng and safety
instructions. SAVE THESE INSTRUCTIONS FOR
FUTURE REFERENCE.
occur if this equipment is not used
properly. To reduce risk of injury:
Plug only into grounded electrical
outlets matching the nameplate rated
voltage.
Unit should only be used in flat, le vel
position.
Unplug hot units and let cool before
cleaning or moving.
Do not spray controls or outside of unit
with liquids or cleaning agents.
Handle hot water carefully.
IMPORTANT: Do not operate this unit without water in
wells.
IMPORTANT: Do not operate this equipment without
posts, shelf and legs or casters properly installed. The
heating compartment must be separated from the supporting
surface of the unit.
FUNCTION AND PURPOSE
This unit is intended to hold containers of hot food at proper
serving temperature. This unit is not d esigned or intended
to cook raw food or reheat prepared food.
OPERATION
1. Place the food warmer unit on a flat, stable surface.
Keep water level at or below the
required level. If level is too high, water
may overflow when the food container is
inserted. The overflow could enter the
electrical compartment and cause a short
3. Plug power cord into electrical outlet with nameplate
rated voltage.
4. Preheat the water in wells by covering wells with empty
food containers or covers, and then setting the heat
control to the maximum heat setting. Preheat times:
5. Place containers of hot food into the preheated food
warmer wells. To prevent spills, do not overfill the
food containers.
6. Set heat control to maintain safe food holding
temperature. Monitor food temperatures closely for
food safety. (See food safety note.)
FOOD SAFETY PRECAUTIONARY NOTE
Monitor food temperatures c losely for food
safety. The United States Public Health
Service recommends that hot food be held at
a minimum of 140° F (60° C) to help prevent
bacteria growth. Maintain water lev el at
approximately 3/8” from bottom of well.
Periodically (approx. 2 hours) remove
container of food and check the water level.
Add hot water if needed.
OPERATING AND SAFETY INSTRRUCTIONS
2. Fill each well with the following amount of water:
The water level mark inside the wells is at approximately 4
Quarts. Do not overfill wells. Do not o perate wells without
water.
Page 3 Item No. 21609-1 en Rev. 11/12
Hot water and steam in the well can
burn skin. Use protective gloves, mitts or
potholders when removing food
containers or covers. Hot food can also
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