32
Service Intervals.
Volkswagen are pleased to offer you a choice on how you r new
Polo is serviced . The appropriate select ion is entirely dependent
on how the car i s likely to be driven and its general use. To help
you identify wh ich type of service woul d be most suitable, pleas e
refer to the following guide.
The Time and Dis tance Service is recommend ed for vehicles
that will cov er less than 10,000 miles in 12 months and if the
vehicle is li kely to be used in the following way:
• Predominantly u rban driving, short jo urneys with
frequent cold start s.
• Activiti es regularly producing high e ngine loading,
e.g. frequent hill climbs, driving with vehicle fully
loaded and towin g.
• Uneconom ical driving style usin g high rpms with heavy
acceleration an d heavy braking.
The service i ntervals for the Time and Dis tance Service are
as follows:
• Oil change service
Every 10,000 mile s/1 year (whichever is soones t).
• Interval service
Every 20,000 miles/ 2 years (whichever is soone st).
• Inspecti on service
Every 40,000 mile s/3 years (whichever is soo nest).
The LongLife S ervice is recommended for ve hicles with
a daily mileage of more than 25 miles wh ere the vehicle is
driven regularl y mainly on longer distance jo urneys. The
vehicle is dr iven mainly at a constant speed with minimum
vehicle and e ngine loading, minimal towing and driven in
an economical manner.
With the Long Life Service the vehicl e can cover anywhere
between 10,000
†
and a maximu m of 18,000
†
miles or 24 mo nths
(whichever is soo nest) between oil change s. Inspection service
is typically in the third year of ownershi p and thereafter every
second year, for vehicl es with an approximate annu al mileage
of 10,000 miles .
† Please note that mileages are approximate as the service
indicator system us es kilometres as the dista nce measurement.
Please consul t your authorised Volkswagen retailer o r repairer
for advice and f ull details.
The Volkswagen Warranty.
Three-year Warranty.
All Volkswagen new Polos come with a three-year/60,0 00 miles
warranty, which protects yo ur car against the failure of mo st
mechanical and e lectrical components du e to manufacturing
defects. This comprises a two-year man ufacturer’s warranty
with unlimite d mileage plus a furthe r one-year/60,000 miles
(whichever is soo nest) Retailer Warranty. Should the mileage
exceed 60,000 mi les within the fi rs t two years, the manufact urer’s
two-year warranty wi ll still be valid. If a n additional warranty
for subsequent year s or higher mileage is desi red, it may be
purchased from an authorised Volkswagen retailer or repairer;
however, this addit ional warranty must be purchas ed before the
mileage reaches 60,0 00*. Full details of the three- year warranty
are available from your authorised Volkswagen retailer or rep airer.
* All warranty work must be completed by an autho rised
Volkswagen retailer or repairer.
Three-year Paint Warranty.
The paintwork of the new Polo is covered a gainst manufacturing
defects for a per iod of three years. Naturall y, the new Polo must
be cared for in comp liance with the operating instructions which
will be found in your vehicle handbook. Please consult your
authorised Volkswagen retailer or repairer for full warranty details .
12-year Body Protection Warranty.
The internal body sections and panels of the new Polo are
covered against rusting through from the in side for 12 years.
Naturally, the new Polo mu st be cared for in compliance with
the operating i nstructions. Please con sult your authorised
Volkswagen retailer or repairer for f ull warranty details.
Approved Accessories.
A comprehensive ran ge of accessories from al loy wheels to carpet
mats is avail able to complement the factory- fitted option list.
Volkswagen approved a ccessories purchased from an d fitted by
your authorised Vo lkswagen retailer at the poin t of vehicle sale
will also ben efit from the three-year vehic le warranty.
Extended Warranty.
You may purchase additiona l protection from your author ised
Volkswagen retailer or repairer, or conta ct 0870 9000 115.
Volkswagen Finance
‡
.
Volkswagen Finance spe cialises in providing fun ding solutions
for Volkswagen drivers. Wh ether your Volkswagen is for private
or business use , you can choose from a range of funding options.
• Solutions – a personal contract plan
• Hire purchase
• Lease purchase
• Finance lease
• Contract hire
With all Volkswagen Fina nce products you can choose
a fixed-cost ma intenance plan to help yo u budget for your
servicing and maintenance costs.
No matter what finance product you choose, your
local Volkswagen retailer wi ll be able to provide you wi th
a personalise d quote that could meet y our budget and
vehicle needs .
‡ Volkswagen Finance is a trading name of Volkswagen
Financial Servic es (UK) Limited. An offer of finan ce
depends on ce rtain conditions. Available to people
over 18 in the U K only.
Volkswagen Insurance
±
.
Competitive and comprehensive motor insurance d esigned
especially for Volkswagen drivers. All new and Approved Used
Volkswagens come wi th complimentary seven-day co ver upon
request – we’ll e- mail a cover note straight to your retailer,
enabling them to tax your car easily. This way, you can driv e
straight out of the showroom. Taking out annual co ver is easy
and it can star t when the seven-day cover ex pires. For more
information co ntact your local Volkswagen retailer or call
0800 051 3136.
± Volkswagen Insurance is underwritten and adm inistered
by Zurich Insurance plc. Volkswagen Insurance is a t rading name
of Volkswagen Insurance Service (Great Britain) Li mited which is
an appointed representative of Volkswagen Financial S ervices
(UK) Limited. Zurich Insurance plc and Volkswage n Financial
Services (UK) Limited are both authori sed and regulated by the
Financial Servic es Authority.
Volkswagen Roadside Assistance.
Every new car is reg istered for Volkswagen Roadside Assistance
for one year. This provi des vehicle home and road side recovery
in the unlikely ev ent of a breakdown in the U K and Europe
(subject to condit ions). Volkswagen Roadside Assistance can
also be purchase d for subsequent years. For full de tails, please
contact your aut horised Volkswagen retailer or repairer.
Tax Free Sales.
For full details, ple ase contact your authorise d
Volkswagen retailer.
CO
2
Emission.
Increased weight of a vehicle, includi ng higher trim levels and the
addition of o ptions will have a det rimental influence on the level
of fuel consu mption and CO
2
emissions prod uced.
The CO
2
and fuel con sumption figures are obtained from tests
on a representative vehicle of the type, c onducted and approved
in accordance with Council Directive 80/1 268/EEC as amended by
Directive 1999/1 00/EC (or later) on the a pproximation of the laws
of the member s tates relating to the carbon d ioxide emissions and
the fuel cons umption of motor vehicles.
Please Note:
Some illustrati ons in this brochure do not ne cessarily reflect
UK specificati ons and may not be availab le. In particular,
controls and so me items of equipment are po sitioned
differently for the UK.
The specificat ions contained in this b rochure are for
information pu rposes only and are subject to cha nge. If you
require any specific fea ture, you must consult yo ur authorised
Volkswagen retailer who i s regularly updated with an y change
in specificati on. Please check model avai lability and full
specification details with your authoris ed Volkswagen retail er
prior to ordering.
Note: We would like to ad vise you that telephone calls to
Volkswagen Customer Care may be monitored and recorded
as part of ou r training and quality assurance p rocesses. All our
monitoring and rec ording processes meet Ofte l regulations.
Volkswagen service
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