Vodavi TRIAD -S-2 User Guide

Feature Package 3

TRIAD- S, 1/2/3

Single Line
Telephone User Guide

a new dimension in business communications

TRIADTM-S, 1/2/3

Digital Telephone Systems

(Feature Package 3)

Single Line Telephone

User Guide

Issue 3.1 - September 2000 P/N: 8053-00

I

Issue Release Date Changes

1 12-98 Includes Feature Package 1 enhancements.

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28-99

35-00

Includes Feature Package 2 {FP2} enhancements.

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Content contains extensive revisions.



Includes Feature Package 3 {FP3} enhancements.



User Guide has been reformatted.

3.1 9-00 Content contains updated material.

LIFE SUPPORT APPLICATIONS POLICY

VODAVI Technology, Inc. products are not authorized for and

should not be used within Life Support applications. Life Support
systems are equipment intended to support or sustain life and
whose failure to perform when properly used in accordance with
instructions provided can be reasonably expected to result in
significant personal injury or death.

VODAVI Technology, Inc. warranty is limited to replacement of
defective components and does not cover injury to persons or
property or other consequential damages.

Copyright © 2000 VODAVI Technology, Inc.

All Rights Reserved

This material is copyrighted by VODAVI Technology, Inc. Any
unauthorized reproductions, use or disclosure of this material, or any
part thereof, is strictly prohibited and is a violation of the Copyright
Laws of the United States (17 U.S.C. Section 101 et. seq.).

VODAVI reserves the right to make changes in specifications at any
time and without notice. The information furnished by VODAVI in
this material is believed to be accurate and reliable, but is not
warranted to be true in all cases.

STARPLUS

TM

and TRIAD

TM

are registered trademarks of VODAVI Technology, Inc.

2000

seh/

Contents

Account Codes ................................................................................ 1

Call Back ............................................................................................. 1

Call Forwarding ............................................................................... 2

All Calls ....................................................................................... 2

Busy/No Answer ..................................................................... 2

Forward Override ................................................................... 2

Remove Call Forward, DND, & Personalized Msgs ..... 3

Station Off-Net Call Forward (via Speed Dial) .............. 3

Call Park .............................................................................................. 3

Personal Park ........................................................................... 3

Station Park .............................................................................. 4

System Park .............................................................................. 4

Call Pickup ......................................................................................... 5

Directed Call Pickup .............................................................. 5

Group Call Pickup ................................................................... 5

Call Transfer ...................................................................................... 5

Making a Screened Transfer ............................................... 5

Making an Unscreened Transfer ....................................... 6

PBX/Centrex Transfer ............................................................ 6

Calling Station Tone Mode ................................................. 6

Camp-On ........................................................................................... 6

Placing a Camp-On ................................................................ 6

Receiving a Camp-On ........................................................... 7

CO Line Queuing ............................................................................ 7

Conference (CONF) ........................................................................ 7

Conference w/Personal Park .............................................. 8

Do Not Disturb (DND) ................................................................... 8

Hold - Exclusive ............................................................................... 8

ii September 2000

Least Cost Routing ......................................................................... 9

LCR Operation and Queuing .............................................. 9

LCR Queue Call Back ............................................................. 9

Meet Me Page ............................................................................... 10

Answering a Meet Me Page ............................................. 10

Message Waiting (MSG) ............................................................ 10

Answering a Message Waiting ....................................... 10

Leaving a Message Waiting Indication ........................ 10

Name in Display Programming .............................................. 11

Off-Hook Preference ................................................................... 12

Paging .............................................................................................. 12

Personalized Messages .............................................................. 13

Placing Calls ................................................................................... 14

Intercom Call ......................................................................... 14

Outside Call ........................................................................... 14

Speed Dial ...................................................................................... 14

Storing Station Speed Numbers .................................... 15

Universal Day/Night Answer ................................................... 15

User Worksheets .......................................................................... 16

Station Speed Dial Numbers ........................................... 16

SLT Default Numbering Plan ........................................... 17

Account Codes 1

Account Codes

SLT stations can enter an account code to identify the call or
the calling station.

Entering Account Code before a call:

1. Lift the handset.

2. Dial [627].

3. Dial the account code.

4. Dial [9] or CO Access code. A dial tone is heard.

5. Dial the desired number.

Entering Account Code during a call:

1. Depress the hookswitch momentarily.

2. Dial [627]. Your call will be placed on hold while you
enter your account code.

3. Dial the account code.

If the account code contains fewer than 12 digits,
dial [6]. You will receive the intercom dial tone
before automatically returning to the call.

Call Back

If you dial a telephone that is busy and want to leave a Call Back
indication:

1. Briefly depress and release the hookswitch.

2. Dial [622] and replace the handset.

Only one Call Back request can be left at a station;
the second request will convert to a Message
Waiting request.

2 Call Forwarding

Call Forwarding

All Calls

1. Lift the handset.

2. Dial [640 + 6].

3. Dial station number where calls are to be forwarded.

4. Replace the handset.

Busy/No Answer

1. Lift the handset.

2. Dial [640].

3. Dial the desired call forward code:
[7] = No Answer calls

[8] = Busy calls
[9] = Busy/No Answer calls

4. Dial station number where calls are to be forwarded. A
confirmation tone will be heard.

5. Replace the handset.

Forward Override

This feature allows a user to reach a busy station that is busy
forwarded to a destination. The calling station will be able to
Camp-On, Executive Override, or a leave message at the busy
station rather than be forwarded to the busy destination.

Dial [5#] followed by the desired extension number.

Call Park 3

Remove Call Forward, DND, & Personalized Msgs

A convenient code has been incorporated to cancel either Call
Forwarding, Do Not Disturb, or Personalized Messages when
the SLT user has forgotten which mode is active on the phone.

1. Lift the handset. A notification tone is heard.

2. Dial [662]. A confirmation tone is heard.

3. Replace handset.

Station Off-Net Call Forward (via Speed Dial)

To forward intercom and transferred calls to an off-net location.

1. Lift the handset.

2. Dial [640], then press the asterisk [

3. Dial speed bin number that contains number where
calls are to be forwarded. A confirmation tone is heard.

In a speed dial bin, store the number of the off-net
location where calls are to be forwarded. Follow
instructions provided for storing station or system
speed dial numbers.

6

] key.

Call Park

Personal Park

While connected to the first call:

1. Depress hookswitch momentarily. An intercom dial
tone is heard.

2. Dial [438].

3. Dial desired number for second call.