Vodavi Telephone Systems Quick Reference

Vodavi Telephone Systems Quick Reference Card
FIXED FEATURE BUTTONS
CAMP-ON Button -- Enables you to alert a busy part y that a n outs ide line i s on ho ld and w aiting for them.
CONF (CONFERENCE) Button -- Used to establish and build conference calls.
FLASH Button -- Used to terminate an outside call and restore dial tone without having to hang up the handset. It is also used to transfer calls behind a PBX or Centrex within those systems.
FORWARD (FWD) Button -- Allows you to forward your calls to another station.
HOLD Button -- Enables you to place an outside caller on hold.
H-P-T Switch -- Allows the user to select the ICM signaling mode: Handsfree, Tone, or Privacy.
CALL FORWARDING
1. Press the FWD button or dial [640].
2. Dial the desired Call Forward code: [6] = All Calls [7] = No Answer [8] = Busy [9] = Busy/No Answer
3. Dial station number where calls are to be forwarded. Confirmation tone sounds.
4. Replace handset or press ON/OFF button.
ESTABLISHING A CONFERENCE
Only stations that have Conference enabled will be able to initiate a Conference.
1. Lift the handset.
2. Select intercom station or dial desired outside party. When called party answers, press the CONF button.
3. Add next conference party by selecting another outside line or intercom station.
4. Press the CONF button again and repeat previous step in a cycle, until all parties are contacted.
5. When last party answers, press the CONF button twice. All parties are connected.
TERMINATING A CONFERENCE
To terminate a Supervised Conference, the confer­ence initiator, replaces handset or presses ON/OFF button.
To terminate an Unsupervised Conference, press the flashing CONF button while on-hook.
MSG (MESSAGE WAIT) Button -- Allows you to initiate a message waiting indication at stations that are busy, unattended, or in Do Not Distu rb. Message Waiting Callback request left at your station is indicated by a flashing MSG WAIT LED.
MUTE Button -- Allows you to switch the built­in microphone on or off when using the speakerphone, or the handset microphone when using the handset.
ON/OFF Button -- Enables you to make a telephone call without lifting the handset. It turns the telephone on and off when using the speakerphone.
SPEED Button -- Provides you with access to speed dialing, save number redial and last number redial. This button is also used to access flexible button programming.
TRANS (TRANSFER) Button -- Used to transfer an outside call from one station to another.
VOLUME BAR -- Allows the user to adjust speakerphone and handset volume.
UNSCREENED TRANSFER
1. Press TRANS button and dial station number.
2. When the called extension begins to signal, hang up to transfer the call.
3. Replace handset or press ON/OFF button.
SCREENED TRANSFER
While connected to an outside line:
1. Press station button where call is to be transferred (if programmed on your telephone),
-or­Press the TRANS button and dial the desired
station number. (The called extension signals according to the
intercom signal switch position.)
2. When that extension answers, announce the transfer.
3. Hang up to complete transfer.
LEAVING A MSG WAITING INDICATION
If you dial a station that is busy, unattended, or in Do Not Disturb, you can leave a message waiting indication.
1. Press the ON/OFF button.
2. Dial the desired intercom station. A busy tone or DND tone is heard.
3. Press the MSG button. The called party’s MSG button LED will flash slowly.
4. Press the ON/Off button to end the call.
Quick Reference Card Vodavi Telephone Systems
PLACING AN OUTSIDE LINE ON HOLD
If your system is programmed for Exclusive Hold Preference, press the HOLD button once for Exclusive Hold or twice for System Hold.
If your system is programmed for System Hold Preference, press the HOLD button once for System Hold or twice for Exclusive Hold.
STORING SPEED NUMBERS
1. Press the SPEED button twice.
2. Dial the speed bin location.
9000 to 9019 = Station Speed numbers
9020 to 9999 = System Speed numbers
3. Dial desired telephone number.
4. Press the SPEED button.
5. Press the ON/OFF button to end speed dial programming.
To clear an existing speed bin:
1. Press the SPEED button twice.
2. Dial the speed bin location.
3. Press the SPEED button again. Confirmation tone sounds.
DIALING A SPEED NUMBER
1. Press the SPEED button and dial the speed bin location,
-or­Press preprogrammed speed bin button.
9000 to 9019 = Station Speed numbers
9020 to 9999 = System Speed numbers
2. When called party answers, pick up handset or use speakerphone.
DIRECTORY DIALING
Users with display telephones may view a list of individuals on the telephone system and have the system automatically dial that person. Directory Dialing may also be used to transfer a call from on e station to another.
1. Dial the Directory List dial code [680],
-or­Press the DIRECTORY DIAL flexible button.
2. Press a button on the keypad once, twice, or three times, to represent the letter of the alphabet, to begin viewing the list of names.
3. Scroll through the Directory List to select a name as follows:
Press [
.
] to scroll up to next entry,
-or-
Press [#] to scroll down to previous entry.
4. Press the SPEED button at the desired name to automatically dial the destination station or outside phone number (via Speed Dial).
To transfer a call using Directory Dialing
1. Press the TRANS button.
2. Dial Directory Dial Code [680],
-or­Press the DIRECTORY DIAL flexible button.
3. Press the digit associated with the person’s name. When the name displays, press the SPEED button to automatically dial the station.
4. Press the ON/OFF button to complete transfer.
Calls may only be transferred to internal stations.
PROGRAMMING FLEXIBLE BUTTONS
1. Press the SPEED button twice.
2. Press the flexible button to be programmed.
3. Dial the desired code from the following chart. Confirmation tone sounds.
4. Press the ON/OFF button.
All Call Page (Internal & External)700 Background Music 632 Call Back 622 Call Park Location (System) 43+[C] Call Park Location (Station) 439+[XXX] Call (Park) Pickup #6+[XXX] Caller ID Review (Answered) 659 Caller ID Review (Unanswered) 635 Directory Dial 680 Do Not Disturb 631 Extension Numbers 100-351 External All Call Page 760
(All External Zones) External Page - Zones 1 or 2 76+[1 or 2] Last Number Redial [SPEED]+[#] Line Queue 621 Personal Park 438 Speed Dial Access [SPEED]+[YYYY ] Save Number Redial [SPEED]+[
.
] VM Group Pilot Numbers 44 [ V ] ________________________________________
C = Call Park Location (0-7) V = Voice Mail Group Number (0-7) XXX = Station Ext ension Num bers YYYY = Speed Dial Bin Numbers
(9000-9019 Stat ion) (9020-9999 System)
To erase a flexible button:
1. Press the SPEED button twice.
2. Press the flexible button to be erased.
3. Press the FLASH button. Confirmation tone sounds.
4. Press the ON/OFF button.
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