This document supports the version of each product listed and
supports all subsequent versions until the document is
replaced by a new edition. To check for more recent editions of
this document, see http://www.vmware.com/support/pubs.
EN-002057-00
vRealize Operations Manager vApp Deployment and Configuration Guide
You can find the most up-to-date technical documentation on the VMware Web site at:
hp://www.vmware.com/support/
The VMware Web site also provides the latest product updates.
If you have comments about this documentation, submit your feedback to:
About Logging In to vRealize Operations Manager 81
Secure the vRealize Operations Manager Console 82
Log in to a Remote vRealize Operations Manager Console Session 82
The Customer Experience Improvement Program 83
Join or Leave the Customer Experience Improvement Program for
vRealize Operations Manager 83
Updating Your Software85
9
Obtain the Software Update PAK File 85
Create a Snapshot as Part of an Update 86
Install a Software Update 86
Index89
4 VMware, Inc.
About vApp Deployment and Configuration
The vRealize Operations Manager vApp Deployment and Conguration Guide provides information about
deploying the VMware® vRealize Operations Manager virtual appliance, including how to create and
congure the vRealize Operations Manager cluster.
The vRealize Operations Manager installation process consists of deploying the
vRealize Operations Manager virtual appliance once for each cluster node, and accessing the product to
nishseing up the application.
Intended Audience
This information is intended for anyone who wants to install and congure vRealize Operations Manager by
using a virtual appliance deployment. The information is wrien for experienced virtual machine
administrators who are familiar with enterprise management applications and datacenter operations.
VMware Technical Publications Glossary
VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For denitions
of terms as they are used in VMware technical documentation, go to
hp://www.vmware.com/support/pubs.
VMware, Inc.
5
vRealize Operations Manager vApp Deployment and Configuration Guide
6 VMware, Inc.
Preparing for
vRealize Operations Manager
Installation1
You prepare for vRealize Operations Manager installation by evaluating your environment and deploying
enough vRealize Operations Manager cluster nodes to support how you want to use the product.
This chapter includes the following topics:
“About vRealize Operations Manager Virtual Appliance Installation,” on page 8
n
“Complexity of Your Environment,” on page 9
n
“vRealize Operations Manager Cluster Nodes,” on page 11
n
“Using IPv6 with vRealize Operations Manager,” on page 14
n
“Sizing the vRealize Operations Manager Cluster,” on page 15
n
“Custom vRealize Operations Manager Certicates,” on page 16
n
“Create a Node by Deploying an OVF,” on page 19
n
VMware, Inc.
7
Start
Deploy OVF to create master node.
(optional) Deploy OVFs for master replica, data,
or remote collector nodes
Run master node setup
(optional)
Enable master
replica
(optional)
Run data nodes
setup
(optional)
Run remote collector
nodes setup
First-time login to the product
Monitor your environment
Select, license,
and upload
Customer Experience Improvement Program
(optional) Add more solutions
Configure solutions
Configure monitoring policies
Licensing
vRealize Operations Manager vApp Deployment and Configuration Guide
About vRealize Operations Manager Virtual Appliance Installation
The vRealize Operations Manager virtual appliance installation process consists of deploying the
vRealize Operations Manager OVF once for each cluster node, accessing the product to set up cluster nodes
according to their role, and logging in to congure the installation.
When you deploy vRealize Operations Manager, the number and nature of the objects that you want to
monitor might be complex enough to recommend a Professional Services engagement.
Complexity Levels
Every enterprise is dierent in terms of the systems that are present and the level of experience of
deployment personnel. The following table presents a color-coded guide to help you determine where you
are on the complexity scale.
Green
n
Your installation only includes conditions that most users can understand and work with, without
assistance. Continue your deployment.
Yellow
n
Your installation includes conditions that might justify help with your deployment, depending on your
level of experience. Consult your account representative before proceeding, and discuss using
Professional Services.
Red
n
Chapter 1 Preparing for vRealize Operations Manager Installation
Your installation includes conditions that strongly recommend a Professional Services engagement.
Consult your account representative before proceeding, and discuss using Professional Services.
Note that these color-coded levels are not rm rules. Your product experience, which increases as you work
with vRealize Operations Manager and in partnership with Professional Services, must be taken into
account when deploying vRealize Operations Manager.
Table 1‑1. Effect of Deployment Conditions on Complexity
Current or New Deployment
Complexity Level
GreenYou run only one
GreenYour deployment includes a
YellowYou run multiple instances of
ConditionAdditional Notes
Lone instances are usually easy to
vRealize Operations Manager
deployment.
management pack that is listed as
Green according to the compatibility
guide on the VMware Solutions
Exchange Web site.
vRealize Operations Manager.
create in
vRealize Operations Manager.
The compatibility guide indicates
whether the supported management
pack for vRealize Operations Manager
is a compatible 5.x one or a new one
designed for this release. In some
cases, both might work but produce
dierent results. Regardless, users
might need help in adjusting their
conguration so that associated data,
dashboards, alerts, and so on appear as
expected.
Note that the terms solution,
management pack, adapter, and plug-in
are used somewhat interchangeably.
Multiple instances are typically used to
address scaling or operator use
paerns.
VMware, Inc. 9
vRealize Operations Manager vApp Deployment and Configuration Guide
Table 1‑1. Effect of Deployment Conditions on Complexity (Continued)
Current or New Deployment
Complexity Level
YellowYour deployment includes a
YellowYou are deploying
YellowYou are deploying a multiple-node
YellowYour new
YellowYour vRealize Operations Manager
YellowYou want help in understanding the
RedYou run multiple instances of
RedYour deployment includes a
RedYou are deploying multiple
ConditionAdditional Notes
management pack that is listed as
Yellow according to the compatibility
guide on the VMware Solutions
vRealize Operations Manager
instance will include a Linux or
Windows based deployment.
instance will use high availability
(HA).
new or changed features in
vRealize Operations Manager and
how to use them in your
environment.
vRealize Operations Manager, where
at least one includes virtual desktop
infrastructure (VDI).
management pack that is listed as
Red according to the compatibility
guide on the VMware Solutions
Exchange Web site.
vRealize Operations Manager
clusters.
The compatibility guide indicates
whether the supported management
pack for vRealize Operations Manager
is a compatible 5.x one or a new one
designed for this release. In some
cases, both might work but produce
dierent results. Regardless, users
might need help in adjusting their
conguration so that associated data,
dashboards, alerts, and so on appear as
expected.
Remote collector nodes gather data but
leave the storage and processing of the
data to the analytics cluster.
Multiple nodes are typically used for
scaling out the monitoring capability
of vRealize Operations Manager.
Linux and Windows deployments are
not as common as vApp deployments
and often need special consideration.
High availability and its node failover
capability is a unique multiple-node
feature that you might want additional
help in understanding.
vRealize Operations Manager is
dierent than vCenter Operations
Manager in areas such as policies,
alerts, compliance, custom reporting,
or badges. In addition,
vRealize Operations Manager uses one
consolidated interface.
Multiple instances are typically used to
address scaling, operator use paerns,
or because separate VDI (V4V
monitoring) and non-VDI instances are
needed.
The compatibility guide indicates
whether the supported management
pack for vRealize Operations Manager
is a compatible 5.x one or a new one
designed for this release. In some
cases, both might work but produce
dierent results. Regardless, users
might need help in adjusting their
conguration so that associated data,
dashboards, alerts, and so on appear as
expected.
Multiple clusters are typically used to
isolate business operations or
functions.
10 VMware, Inc.
Chapter 1 Preparing for vRealize Operations Manager Installation
Table 1‑1. Effect of Deployment Conditions on Complexity (Continued)
Current or New Deployment
Complexity Level
RedYour current
RedProfessional Services customized
ConditionAdditional Notes
vRealize Operations Manager
deployment required a Professional
Services engagement to install it.
your vRealize Operations Manager
deployment. Examples of
customization include special
integrations, scripting, nonstandard
congurations, multiple level
alerting, or custom reporting.
vRealize Operations Manager Cluster Nodes
All vRealize Operations Manager clusters consist of a master node, an optional replica node for high
availability, optional data nodes, and optional remote collector nodes.
If your environment was complex
enough to justify a Professional
Services engagement in the previous
version, it is possible that the same
conditions still apply and might
warrant a similar engagement for this
version.
If your environment was complex
enough to justify a Professional
Services engagement in the previous
version, it is possible that the same
conditions still apply and might
warrant a similar engagement for this
version.
When you install vRealize Operations Manager, you use a vRealize Operations Manager vApp deployment,
Linux installer, or Windows installer to create role-less nodes. After the nodes are created and have their
names and IP addresses, you use an administration interface to congure them according to their role.
You can create role-less nodes all at once or as needed. A common as-needed practice might be to add nodes
to scale out vRealize Operations Manager to monitor an environment as the environment grows larger.
The following node types make up the vRealize Operations Manager analytics cluster:
Master Node
The initial, required node in vRealize Operations Manager. All other nodes
are managed by the master node.
In a single-node installation, the master node manages itself, has adapters
installed on it, and performs all data collection and analysis.
Data Node
In larger deployments, additional data nodes have adapters installed and
perform collection and analysis.
Larger deployments usually include adapters only on the data nodes so that
master and replica node resources can be dedicated to cluster management.
Replica Node
To use vRealize Operations Manager high availability (HA), the cluster
requires that you convert a data node into a replica of the master node.
The following node type is a member of the vRealize Operations Manager cluster but not part of the
analytics cluster:
Remote Collector Node
Distributed deployments might require a remote collector node that can
navigate rewalls, interface with a remote data source, reduce bandwidth
across data centers, or reduce the load on the vRealize Operations Manager
analytics cluster. Remote collectors only gather objects for the inventory,
without storing data or performing analysis. In addition, remote collector
nodes may be installed on a dierent operating system than the rest of the
cluster.
VMware, Inc. 11
vRealize Operations Manager vApp Deployment and Configuration Guide
General vRealize Operations Manager Cluster Node Requirements
When you create the cluster nodes that make up vRealize Operations Manager, you have general
requirements that you must meet.
General Requirements
vRealize Operations Manager Version. All nodes must run the same vRealize Operations Manager
n
version.
For example, do not add a version 6.1 data node to a cluster of vRealize Operations Manager 6.2 nodes.
Analytics Cluster Deployment Type. In the analytics cluster, all nodes must be the same kind of
n
deployment: vApp, Linux, or Windows.
Do not mix vApp, Linux, and Windows nodes in the same analytics cluster.
Remote Collector Deployment Type. A remote collector node does not need to be the same deployment
n
type as the analytics cluster nodes.
When you add a remote collector of a dierent deployment type, the following combinations are
supported:
vApp analytics cluster and Windows remote collector
n
Linux analytics cluster and Windows remote collector
n
Analytics Cluster Node Sizing. In the analytics cluster, CPU, memory, and disk size must be identical
n
for all nodes.
Master, replica, and data nodes must be uniform in sizing.
Remote Collector Node Sizing. Remote collector nodes may be of dierent sizes from each other or
n
from the uniform analytics cluster node size.
Geographical Proximity. You may place analytics cluster nodes in dierent vSphere clusters, but the
n
nodes must reside in the same geographical location.
Dierent geographical locations are not supported.
Virtual Machine Maintenance. When any node is a virtual machine, you may only update the virtual
n
machine software by directly updating the vRealize Operations Manager software.
For example, going outside of vRealize Operations Manager to access vSphere to update VMware Tools
is not supported.
Redundancy and Isolation. If you expect to enable HA, place analytics cluster nodes on separate hosts.
n
See “About vRealize Operations Manager High Availability,” on page 27.
Requirements for Solutions
Be aware that solutions might have requirements beyond those for vRealize Operations Manager itself. For
example, vRealize Operations Manager for Horizon View has specic sizing guidelines for its remote
collectors.
See your solution documentation, and verify any additional requirements before installing solutions. Note
that the terms solution, management pack, adapter, and plug-in are used somewhat interchangeably.
12 VMware, Inc.
Chapter 1 Preparing for vRealize Operations Manager Installation
When you create the cluster nodes that make up vRealize Operations Manager, the associated setup within
your network environment is critical to inter-node communication and proper operation.
Networking Requirements
I vRealize Operations Manager analytics cluster nodes need frequent communication with one
another. In general, your underlying vSphere architecture might create conditions where some vSphere
actions aect that communication. Examples include, but are not limited to, vMotions, storage vMotions,
HA events, and DRS events.
The master and replica nodes must be addressed by static IP address, or fully qualied domain name
n
(FQDN) with a static IP address.
Data and remote collector nodes may use dynamic host control protocol (DHCP).
You must be able to successfully reverse-DNS all nodes, including remote collectors, to their FQDN,
n
currently the node hostname.
Nodes deployed by OVF have their hostnames set to the retrieved FQDN by default.
All nodes, including remote collectors, must be bidirectionally routable by IP address or FQDN.
n
Analytics cluster nodes must not be separated by network address translation (NAT), load balancer,
n
rewall, or a proxy that inhibits bidirectional communication by IP address or FQDN.
Analytics cluster nodes must not have the same hostname.
n
Place analytics cluster nodes within the same data center and connect them to the same local area
n
network (LAN).
Place analytics cluster nodes on same Layer 2 network and IP subnet.
n
A stretched Layer 2 or routed Layer 3 network is not supported.
Do not span the Layer 2 network across sites, which might create network partitions or network
n
performance issues.
One-way latency between analytics cluster nodes must be 5 ms or lower.
n
Network bandwidth between analytics cluster nodes must be 1 gbps or higher.
n
Do not distribute analytics cluster nodes over a wide area network (WAN).
n
To collect data from a WAN, a remote or separate data center, or a dierent geographic location, use
remote collectors.
Remote collectors are supported through a routed network but not through NAT.
n
vRealize Operations Manager Cluster Node Best Practices
When you create the cluster nodes that make up vRealize Operations Manager, additional best practices
improve performance and reliability in vRealize Operations Manager.
Best Practices
Deploy vRealize Operations Manager analytics cluster nodes in the same vSphere cluster.
n
VMware, Inc. 13
vRealize Operations Manager vApp Deployment and Configuration Guide
If you deploy analytics cluster nodes in a highly consolidated vSphere cluster, you might need resource
n
reservations for optimal performance.
Determine whether the virtual to physical CPU ratio is aecting performance by reviewing CPU ready
time and co-stop.
Deploy analytics cluster nodes on the same type of storage tier.
n
To continue to meet analytics cluster node size and performance requirements, apply storage DRS anti-
n
anity rules so that nodes are on separate datastores.
To prevent unintentional migration of nodes, set storage DRS to manual.
n
To ensure balanced performance from analytics cluster nodes, use ESXi hosts with the same processor
To avoid a performance decrease, vRealize Operations Manager analytics cluster nodes need
n
guaranteed resources when running at scale. The vRealize Operations Manager Knowledge Base
includes sizing spreadsheets that calculate resources based on the number of objects and metrics that
you expect to monitor, use of HA, and so on. When sizing, it is beer to over-allocate than underallocate resources.
See Knowledge Base article 2093783.
Because nodes might change roles, avoid machine names such as Master, Data, Replica, and so on.
n
Examples of changed roles might include making a data node into a replica for HA, or having a replica
take over the master node role.
The NUMA placement is removed in the vRealize Operations Manager 6.3 and later. Procedures related
n
to NUMA seings from the OVA le follow:
Table 1‑2. NUMA Setting
ActionDescription
Set the vRealize Operations Manager cluster status to
oine
Remove the NUMA seing1From the Conguration Parameters, remove the
1Shut down the vRealize Operations Manager cluster.
2Right-click the cluster and click Edit >
Options > Advanced General.
3Click Parameters. In the vSphere
Client, repeat these steps for each VM.
seingnuma.vcpu.preferHT and click OK.
2Click OK.
3Repeat these steps for all the VMs in the vRealize
Operations cluster.
4Power on the cluster.
N To ensure the availability of adequate resources and continued product performance, monitor
vRealize Operations performance by checking its CPU usage, CPU ready and CPU contention time.
Using IPv6 with vRealize Operations Manager
vRealize Operations Manager supports Internet Protocol version 6 (IPv6), the network addressing
convention that will eventually replace IPv4. Use of IPv6 with vRealize Operations Manager requires that
certain limitations be observed.
Using IPv6
All vRealize Operations Manager cluster nodes, including remote collectors, must have IPv6 addresses.
n
Do not mix IPv6 and IPv4.
14 VMware, Inc.
Chapter 1 Preparing for vRealize Operations Manager Installation
All vRealize Operations Manager cluster nodes, including remote collectors, must be vApp or Linux
n
based. vRealize Operations Manager for Windows does not support IPv6.
Use global IPv6 addresses only. Link-local addresses are not supported.
n
If any nodes use DHCP, your DHCP server must be congured to support IPv6.
n
DHCP is only supported on data nodes and remote collectors. Master nodes and replica nodes still
n
require xed addresses, which is true for IPv4 as well.
Your DNS server must be congured to support IPv6.
n
When adding nodes to the cluster, remember to enter the IPv6 address of the master node.
n
When registering a VMware vCenter® instance within vRealize Operations Manager, place square
n
brackets around the IPv6 address of your VMware vCenter Server® system if vCenter is also using IPv6.
For example: [2015:0db8:85a3:0042:1000:8a2e:0360:7334]
Note that, even when vRealize Operations Manager is using IPv6, vCenter Server may still have an IPv4
address. In that case, vRealize Operations Manager does not need the square brackets.
You cannot register an Endpoint Operations Management agent in an environment that supports both
n
IPv4 and IPv6. In the event that you aempt to do so, the following error appears:
Connection failed. Server may be down (or wrong IP/port were used). Waiting for 10 seconds
before retrying.
Sizing the vRealize Operations Manager Cluster
The resources needed for vRealize Operations Manager depend on how large of an environment you expect
to monitor and analyze, how many metrics you plan to collect, and how long you need to store the data.
It is dicult to broadly predict the CPU, memory, and disk requirements that will meet the needs of a
particular environment. There are many variables, such as the number and type of objects collected, which
includes the number and type of adapters installed, the presence of HA, the duration of data retention, and
the quantity of specic data points of interest, such as symptoms, changes, and so on.
VMware expects vRealize Operations Manager sizing information to evolve, and maintains Knowledge Base
articles so that sizing calculations can be adjusted to adapt to usage data and changes in versions of
vRealize Operations Manager.
Knowledge Base article 2093783
The Knowledge Base articles include overall maximums, plus spreadsheet calculators in which you enter the
number of objects and metrics that you expect to monitor. To obtain the numbers, some users take the
following high-level approach, which uses vRealize Operations Manager itself.
1Review this guide to understand how to deploy and congure a vRealize Operations Manager node.
2Deploy a temporary vRealize Operations Manager node.
3Congure one or more adapters, and allow the temporary node to collect overnight.
4Access the Cluster Management page on the temporary node.
5Using the Adapter Instances list in the lower portion of the display as a reference, enter object and
metric totals of the dierent adapter types into the appropriate sizing spreadsheet from Knowledge
Base article 2093783.
6Deploy the vRealize Operations Manager cluster based on the spreadsheet sizing recommendation. You
can build the cluster by adding resources and data nodes to the temporary node or by starting over.
If you have a large number of adapters, you might need to reset and repeat the process on the temporary
node until you have all the totals you need. The temporary node will not have enough capacity to
simultaneously run every connection from a large enterprise.
VMware, Inc. 15
vRealize Operations Manager vApp Deployment and Configuration Guide
Another approach to sizing is through self monitoring. Deploy the cluster based on your best estimate, but
create an alert for when capacity falls below a threshold, one that allows enough time to add nodes or disk
to the cluster. You also have the option to create an email notication when thresholds are passed.
During internal testing, a single-node vApp deployment of vRealize Operations Manager that monitored
8,000 virtual machines ran out of disk storage within one week.
Add Data Disk Space to a vRealize Operations Manager vApp Node
You add to the data disk of vRealize Operations Manager vApp nodes when space for storing the collected
data runs low.
Prerequisites
Note the disk size of the analytics cluster nodes. When adding disk, you must maintain uniform size
n
across analytics cluster nodes.
Use the vRealize Operations Manager administration interface to take the node oine.
n
Verify that you are connected to a vCenter Server system with a vSphere client, and log in to the
n
vSphere client.
Procedure
1Shut down the virtual machine for the node.
2Edit the hardware seings of the virtual machine, and do one of the following:
Increase the size of Hard Disk 2.
n
You cannot increase the size when the virtual machine has snapshots.
Add another disk.
n
3Power on the virtual machine for the node.
During the power-on process, the virtual machine expands the vRealize Operations Manager data partition.
Custom vRealize Operations Manager Certificates
By default, vRealize Operations Manager includes its own authentication certicates. The default certicates
cause the browser to display a warning when you connect to the vRealize Operations Manager user
interface.
Your site security policies might require that you use another certicate, or you might want to avoid the
warnings caused by the default certicates. In either case, vRealize Operations Manager supports the use of
your own custom certicate. You can upload your custom certicate during initial master node
conguration or later.
A certicate used with vRealize Operations Manager must conform to certain requirements. Using a custom
certicate is optional and does not aect vRealize Operations Manager features.
Requirements for Custom Certificates
Custom vRealize Operations Manager certicates must meet the following requirements.
The certicatele must include the terminal (leaf) server certicate, a private key, and all issuing
n
certicates if the certicate is signed by a chain of other certicates.
In the le, the leaf certicate must be rst in the order of certicates. After the leaf certicate, the order
n
does not maer.
16 VMware, Inc.
Chapter 1 Preparing for vRealize Operations Manager Installation
In the le, all certicates and the private key must be in PEM format. vRealize Operations Manager
n
does not support certicates in PFX, PKCS12, PKCS7, or other formats.
In the le, all certicates and the private key must be PEM-encoded. vRealize Operations Manager does
n
not support DER-encoded certicates or private keys.
PEM-encoding is base-64 ASCII and contains legible BEGIN and END markers, while DER is a binary
format. Also, le extension might not match encoding. For example, a generic .cer extension might be
used with PEM or DER. To verify encoding format, examine a certicatele using a text editor.
The le extension must be .pem.
n
The private key must be generated by the RSA or DSA algorithm.
n
The private key must not be encrypted by a pass phrase if you use the master node conguration
n
wizard or the administration interface to upload the certicate.
The REST API in this vRealize Operations Manager release supports private keys that are encrypted by
n
a pass phrase. Contact VMware Technical Support for details.
The vRealize Operations Manager Web server on all nodes will have the same certicatele, so it must
n
be valid for all nodes. One way to make the certicate valid for multiple addresses is with multiple
Subject Alternative Name (SAN) entries.
SHA1 certicates creates browser compatibility issues. Therefore, ensure that all certicates that are
n
created and being uploaded to vRealize Operations Manager are signed using SHA2 or newer.
Sample Contents of Custom vRealize Operations Manager Certificates
For troubleshooting purposes, you can open a custom certicatele in a text editor and inspect its contents.
PEM Format Certificate Files
A typical PEM format certicatele resembles the following sample.
Private keys can appear in dierent formats but are enclosed with clear BEGIN and END markers.
VMware, Inc. 17
vRealize Operations Manager vApp Deployment and Configuration Guide
Valid PEM sections begin with one of the following markers.
-----BEGIN RSA PRIVATE KEY-----
-----BEGIN PRIVATE KEY-----
Encrypted private keys begin with the following marker.
-----BEGIN ENCRYPTED PRIVATE KEY-----
Bag Attributes
Microsoft certicate tools sometimes add Bag Aributes sections to certicateles.
vRealize Operations Manager safely ignores content outside of BEGIN and END markers, including Bag
Aributes sections.
Bag Attributes
Microsoft Local Key set: <No Values>
localKeyID: 01 00 00 00
Microsoft CSP Name: Microsoft RSA SChannel Cryptographic Provider
Verifying a Custom vRealize Operations Manager Certificate
When you upload a custom certicatele, the vRealize Operations Manager interface displays summary
information for all certicates in the le.
For a valid custom certicatele, you should be able to match issuer to subject, issuer to subject, back to a
self-signed certicate where the issuer and subject are the same.
In the following example, OU=MBU,O=VMware\, Inc.,CN=vc-ops-slice-32 is issued by OU=MBU,O=VMware\,
Inc.,CN=vc-ops-intermediate-32, which is issued by OU=MBU,O=VMware\, Inc.,CN=vc-ops-clusterca_33717ac0-ad81-4a15-ac4e-e1806f0d3f84, which is issued by itself.
vRealize Operations Manager consists of one or more nodes, in a cluster. To create nodes, you use the
vSphere client to download and deploy the vRealize Operations Manager virtual machine, once for each
cluster node.
Prerequisites
Verify that you have permissions to deploy OVF templates to the inventory.
n
If the ESXi host is part of a cluster, enable DRS in the cluster. If an ESXi host belongs to a non-DRS
n
cluster, all resource pool functions are disabled.
VMware, Inc. 19
vRealize Operations Manager vApp Deployment and Configuration Guide
If this node is to be the master node, reserve a static IP address for the virtual machine, and know the
n
associated domain name server, default gateway, and network mask values.
Plan to keep the IP address because it is dicult to change the address after installation.
If this node is to be a data node that will become the HA replica node, reserve a static IP address for the
n
virtual machine, and know the associated domain name server, default gateway, and network mask
values.
Plan to keep the IP address because it is dicult to change the address after installation.
In addition, familiarize yourself with HA node placement as described in “About vRealize Operations
Manager High Availability,” on page 27.
Preplan your domain and machine naming so that the deployed virtual machine name will begin and
n
end with alphabet (a–z) or digit (0–9) characters, and will only contain alphabet, digit, or hyphen (-)
characters. The underscore character (_) must not appear in the host name or anywhere in the fully
qualied domain name (FQDN).
Plan to keep the name because it is dicult to change the name after installation.
For more information, review the host name specications from the Internet Engineering Task Force.
See www.ietf.org.
Preplan node placement and networking to meet the requirements described in “General vRealize
n
Operations Manager Cluster Node Requirements,” on page 12 and “vRealize Operations Manager
Cluster Node Networking Requirements,” on page 13.
If you expect the vRealize Operations Manager cluster to use IPv6 addresses, review the IPv6
n
limitations described in “Using IPv6 with vRealize Operations Manager,” on page 14.
Download the vRealize Operations Manager .ovale to a location that is accessible to the vSphere
n
client.
If you download the virtual machine and the le extension is .tar, change the le extension to .ova.
n
Verify that you are connected to a vCenter Server system with a vSphere client, and log in to the
n
vSphere client.
Do not deploy vRealize Operations Manager from an ESXi host. Deploy only from vCenter Server.
Procedure
1Select the vSphere Deploy OVF Template option.
2Enter the path to the vRealize Operations Manager .ovale.
3Follow the prompts until you are asked to enter a name for the node.
4Enter a node name. Examples might include Ops1, Ops2 or Ops-A, Ops-B.
Do not include nonstandard characters such as underscores (_) in node names.
Use a dierent name for each vRealize Operations Manager node.
5Follow the prompts until you are asked to select a conguration size.
6Select the size conguration that you need. Your selection does not aect disk size.
Default disk space is allocated regardless of which size you select. If you need additional space to
accommodate the expected data, add more disk after deploying the vApp.
20 VMware, Inc.
Chapter 1 Preparing for vRealize Operations Manager Installation
7Follow the prompts until you are asked to select the disk format.
OptionDescription
Thick Provision Lazy Zeroed
Thick Provision Eager Zeroed
Thin Provision
Creates a virtual disk in a default thick format.
Creates a type of thick virtual disk that supports clustering features such
as Fault Tolerance. Thick provisioned eager-zeroed format can improve
performance depending on the underlying storage subsystem.
Select the thick provisioned eager-zero option when possible.
Creates a disk in thin format. Use this format to save storage space.
Snapshots can negatively aect the performance of a virtual machine and typically result in a 25–30
percent degradation for the vRealize Operations Manager workload. Do not use snapshots.
8Click Next.
9From the drop-down menu, select a Destination Network, for example, Network 1 = TEST, and click
Next.
10 In Properties, under Application, Timezone Seing, leave the default of UTC or select a time zone.
The preferred approach is to standardize on UTC. Alternatively, congure all nodes to the same time
zone.
11 (Optional) Select the option for IPv6.
12 Under Networking Properties, leave the entries blank for DHCP, or ll in the default gateway, domain
name server, static IP address, and network mask values.
The master node and replica node require a static IP. A data node or remote collector node may use
DHCP or static IP.
13 Click Next.
14 Review the seings and click Finish.
15 If you are creating a multiple-node vRealize Operations Manager cluster, repeat Step 1 through Step 14
to deploy each node.
What to do next
Use a Web browser client to congure a newly added node as the vRealize Operations Manager master
node, a data node, a high availability master replica node, or a remote collector node. The master node is
required rst.
C For security, do not access vRealize Operations Manager from untrusted or unpatched clients, or
from clients using browser extensions.
VMware, Inc. 21
vRealize Operations Manager vApp Deployment and Configuration Guide
22 VMware, Inc.
Creating the
vRealize Operations Manager Master
Node2
All vRealize Operations Manager installations require a master node.
This chapter includes the following topics:
“About the vRealize Operations Manager Master Node,” on page 23
n
“Run the Setup Wizard to Create the Master Node,” on page 23
n
About the vRealize Operations Manager Master Node
The master node is the required, initial node in your vRealize Operations Manager cluster.
In single-node clusters, administration and data are on the same master node. A multiple-node cluster
includes one master node and one or more data nodes. In addition, there might be remote collector nodes,
and there might be one replica node used for high availability.
The master node performs administration for the cluster and must be online before you congure any new
nodes. In addition, the master node must be online before other nodes are brought online. If the master node
and replica node go oine together, bring them back online separately. Bring the master node completely
online rst, and then bring the replica node online. For example, if the entire cluster were oine for any
reason, you would bring the master node online rst.
Creating the Master Node (hp://link.brightcove.com/services/player/bcpid2296383276001?
bctid=ref:video_vrops_create_master_node)
Run the Setup Wizard to Create the Master Node
All vRealize Operations Manager installations require a master node. With a single node cluster,
administration and data functions are on the same master node. A multiple-node
vRealize Operations Manager cluster contains one master node and one or more nodes for handling
additional data.
Prerequisites
Create a node by deploying the vRealize Operations Manager vApp.
n
After it is deployed, note the fully qualied domain name (FQDN) or IP address of the node.
n
If you plan to use a custom authentication certicate, verify that your certicatele meets the
n
requirements for vRealize Operations Manager. See “Custom vRealize Operations Manager
Certicates,” on page 16.
VMware, Inc.
23
vRealize Operations Manager vApp Deployment and Configuration Guide
Procedure
1Navigate to the name or IP address of the node that will be the master node of
vRealize Operations Manager.
The setup wizard appears, and you do not need to log in to vRealize Operations Manager.
2Click New Installation.
3Click Next.
4Enter and conrm a password for the admin user account, and click Next.
Passwords require a minimum of 8 characters, one uppercase leer, one lowercase leer, one digit, and
one special character.
The user account name is admin by default and cannot be changed.
5Select whether to use the certicate included with vRealize Operations Manager or to install one of your
own.
aTo use your own certicate, click Browse, locate the certicatele, and click Open to load the le in
the Certicate Information text box.
bReview the information detected from your certicate to verify that it meets the requirements for
vRealize Operations Manager.
6Click Next.
7Enter a name for the master node.
For example: Ops-Master
8Enter the URL or IP address for the Network Time Protocol (NTP) server with which the cluster will
synchronize.
For example: time.nist.gov
9Click Add.
Leave the NTP blank to have vRealize Operations Manager manage its own synchronization by having
all nodes synchronize with the master node and replica node.
10 Click Next, and click Finish.
The administration interface appears, and it takes a moment for vRealize Operations Manager to nish
adding the master node.
What to do next
After creating the master node, you have the following options.
Create and add data nodes to the unstarted cluster.
n
Create and add remote collector nodes to the unstarted cluster.
n
Click Start vRealize Operations Manager to start the single-node cluster, and log in to nish
n
conguring the product.
The cluster might take from 10 to 30 minutes to start, depending on the size of your cluster and nodes.
Do not make changes or perform any actions on cluster nodes while the cluster is starting.
24 VMware, Inc.
Scaling vRealize Operations Manager
Out by Adding a Data Node3
You can deploy and congure additional nodes so that vRealize Operations Manager can support larger
environments.
This chapter includes the following topics:
“About vRealize Operations Manager Data Nodes,” on page 25
n
“Run the Setup Wizard to Add a Data Node,” on page 25
n
About vRealize Operations Manager Data Nodes
Data nodes are the additional cluster nodes that allow you to scale out vRealize Operations Manager to
monitor larger environments.
A data node always shares the load of performing vRealize Operations Manager analysis and might also
have a solution adapter installed to perform collection and data storage from the environment. You must
have a master node before you add data nodes.
You can dynamically scale out vRealize Operations Manager by adding data nodes without stopping the
vRealize Operations Manager cluster. When you scale out the cluster by 25% or more, you should restart the
cluster to allow vRealize Operations Manager to update its storage size, and you might notice a decrease in
performance until you restart. A maintenance interval provides a good opportunity to restart the
vRealize Operations Manager cluster.
In addition, the product administration options include an option to re-balance the cluster, which can be
done without restarting. Rebalancing adjusts the vRealize Operations Manager workload across the cluster
nodes.
N Do not shut down online cluster nodes externally or by using any means other than the
vRealize Operations Manager interface. Shut down a node externally only after taking it oine in the
vRealize Operations Manager interface.
Creating a Data Node (hp://link.brightcove.com/services/player/bcpid2296383276001?
bctid=ref:video_vrops_create_data_node)
Run the Setup Wizard to Add a Data Node
Larger environments with multiple-node vRealize Operations Manager clusters contain one master node
and one or more data nodes for additional data collection, storage, processing, and analysis.
Prerequisites
Create nodes by deploying the vRealize Operations Manager vApp.
n
VMware, Inc.
25
vRealize Operations Manager vApp Deployment and Configuration Guide
Create and congure the master node.
n
Note the fully qualied domain name (FQDN) or IP address of the master node.
n
Procedure
1In a Web browser, navigate to the name or IP address of the node that will become the data node.
The setup wizard appears, and you do not need to log in to vRealize Operations Manager.
2Click Expand an Existing Installation.
3Click Next.
4Enter a name for the node (for example, Data-1).
5From the Node Type drop-down, select Data.
6Enter the FQDN or IP address of the master node and click Validate.
7Select Accept this and click Next.
If necessary, locate the certicate on the master node and verify the thumbprint.
8Verify the vRealize Operations Manager administrator username of admin.
9Enter the vRealize Operations Manager administrator password.
Alternatively, instead of a password, type a pass-phrase that you were given by your
vRealize Operations Manager administrator.
10 Click Next, and click Finish.
The administration interface appears, and it takes a moment for vRealize Operations Manager to nish
adding the data node.
What to do next
After creating a data node, you have the following options.
New, unstarted clusters:
n
Create and add more data nodes.
n
Create and add remote collector nodes.
n
Create a high availability master replica node.
n
Click Start vRealize Operations Manager to start the cluster, and log in to nishconguring the
n
product.
The cluster might take from 10 to 30 minutes to start, depending on the size of your cluster and
nodes. Do not make changes or perform any actions on cluster nodes while the cluster is starting.
Established, running clusters:
n
Create and add more data nodes.
n
Create and add remote collector nodes.
n
Create a high availability master replica node, which requires a cluster restart.
n
26 VMware, Inc.
Adding High Availability to
vRealize Operations Manager4
You can dedicate one vRealize Operations Manager cluster node to serve as a replica node for the
vRealize Operations Manager master node.
This chapter includes the following topics:
“About vRealize Operations Manager High Availability,” on page 27
n
“Run the Setup Wizard to Add a Master Replica Node,” on page 28
n
About vRealize Operations Manager High Availability
vRealize Operations Manager supports high availability (HA). HA creates a replica for the
vRealize Operations Manager master node and protects the analytics cluster against the loss of a node.
With HA, data stored on the master node is always 100% backed up on the replica node. To enable HA, you
must have at least one data node deployed, in addition to the master node.
HA is not a disaster recovery mechanism. HA protects the analytics cluster against the loss of only one
n
node, and because only one loss is supported, you cannot stretch nodes across vSphere clusters in an
aempt to isolate nodes or build failure zones.
When HA is enabled, the replica can take over all functions that the master provides, were the master to
n
fail for any reason. If the master fails, failover to the replica is automatic and requires only two to three
minutes of vRealize Operations Manager downtime to resume operations and restart data collection.
When a master node problem causes failover, the replica node becomes the master node, and the cluster
runs in degraded mode. To get out of degraded mode, take one of the following steps.
Return to HA mode by correcting the problem with the master node, which allows
n
vRealize Operations Manager to congure the node as the new replica node.
Return to HA mode by converting a data node into a new replica node and then removing the old,
n
failed master node. Removed master nodes cannot be repaired and re-added to
vRealize Operations Manager.
Change to non-HA operation by disabling HA and then removing the old, failed master node.
n
Removed master nodes cannot be repaired and re-added to vRealize Operations Manager.
In the administration interface, after an HA replica node takes over and becomes the new master node,
n
you cannot remove the previous, oine master node from the cluster. In addition, the previous node
continues to be listed as a master node. To refresh the display and enable removal of the node, refresh
the browser.
VMware, Inc.
27
vRealize Operations Manager vApp Deployment and Configuration Guide
When HA is enabled, the cluster can survive the loss of one data node without losing any data.
n
However, HA protects against the loss of only one node at a time, of any kind, so simultaneously losing
data and master/replica nodes, or two or more data nodes, is not supported. Instead,
vRealize Operations Manager HA provides additional application level data protection to ensure
application level availability.
When HA is enabled, it lowers vRealize Operations Manager capacity and processing by half, because
n
HA creates a redundant copy of data throughout the cluster, as well as the replica backup of the master
node. Consider your potential use of HA when planning the number and size of your
vRealize Operations Manager cluster nodes. See “Sizing the vRealize Operations Manager Cluster,” on
page 15.
When HA is enabled, deploy analytics cluster nodes on separate hosts for redundancy and isolation.
n
One option is to use anti-anity rules that keep nodes on specic hosts in the vSphere cluster.
If you cannot keep the nodes separate, you should not enable HA. A host fault would cause the loss of
more than one node, which is not supported, and all of vRealize Operations Manager would become
unavailable.
The opposite is also true. Without HA, you could keep nodes on the same host, and it would not make a
dierence. Without HA, the loss of even one node would make all of vRealize Operations Manager
unavailable.
When you power o the data node and change the network seings of the VM, this aects the IP
n
address of the data node. After this point, the HA cluster is no longer accessible and all the nodes have
a status of "Waiting for analytics". Verify that you have used a static IP address.
Creating a Replica Node for High Availability
(hp://link.brightcove.com/services/player/bcpid2296383276001?
bctid=ref:video_vrops_create_replica_node_ha)
Run the Setup Wizard to Add a Master Replica Node
You can convert a vRealize Operations Manager data node to a replica of the master node, which adds high
availability (HA) for vRealize Operations Manager.
N If the cluster is running, enabling HA restarts the cluster.
If you convert a data node that is already in use for data collection and analysis, adapters and data
connections that were provided through that data node fail over to other data nodes.
You may add HA to the vRealize Operations Manager cluster at installation time or after
vRealize Operations Manager is up and running. Adding HA at installation is less intrusive because the
cluster has not yet started.
Prerequisites
Create nodes by deploying the vRealize Operations Manager vApp.
n
Create and congure the master node.
n
Create and congure a data node with a static IP address.
n
Note the fully qualied domain name (FQDN) or IP address of the master node.
n
Procedure
1In a Web browser, navigate to the master node administration interface.
https://master-node-name-or-ip-address/admin
2Enter the vRealize Operations Manager administrator username of admin.
28 VMware, Inc.
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