VMware vRealize Operations for Horizon - 6.5 Installation Manual

VMware vRealize
Operations for Horizon
Installation

VMware vRealize Operations for Horizon 6.5

VMware vRealize Operations for Horizon Installation

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Contents

VMware vRealize Operations for Horizon Installation 4

Introducing vRealize Operations for Horizon 5

1

vRealize Operations for Horizon Architecture 5

Horizon Adapter 6

vRealize Operations for Horizon Desktop Agent 7

vRealize Operations for Horizon Broker Agent 7

System Requirements for vRealize Operations for Horizon 8

2

Product Compatibility for vRealize Operations for Horizon 8

Software Requirements for vRealize Operations for Horizon 8

Supported Guest Operating Systems 9

Support for Oracle Databases that Provide Horizon Events 10

Installing and Configuring vRealize Operations for Horizon 11

3

Downloading the vRealize Operations for Horizon Installation Files 11

Install and Configure vRealize Operations for Horizon 12

Install the vRealize Operations for Horizon Solution 13

Adding a vRealize Operations for Horizon License Key 14

Associate Horizon Objects with Your vRealize Operations for Horizon License Key 14

Create an Instance of the Horizon Adapter 16

Install the vRealize Operations for Horizon Broker Agent 19

Configure the vRealize Operations for Horizon Broker Agent 20

Verify Your vRealize Operations for Horizon Installation 22

Install the vRealize Operations for Horizon Desktop Agent 23

Upgrade vRealize Operations for Horizon 25

Upgrade vRealize Operations for Horizon Adapter 26

Upgrade Desktop Agent 27

Upgrade Broker Agent 28

Remove Adapter Instance 29

Uninstall the Broker Agent and Desktop Agent 29

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VMware vRealize Operations for Horizon Installation

VMware vRealize Operations for Horizon Installation provides information about installing, configuring,
and troubleshooting VMware vRealize™ Operations for Horizon®.

Intended Audience

This information is intended for anyone who wants to install and configure
vRealize Operations for Horizon.

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Introducing

vRealize Operations for Horizon 1

vRealize Operations for Horizon collects performance data from monitored software and hardware objects
in your Horizon environment and provides predictive analysis and real-time information about problems in
your Horizon infrastructure.

vRealize Operations for Horizon presents data through alerts, on configurable dashboards, and on
predefined pages in vRealize Operations Manager.

IT administrators can use vRealize Operations for Horizon to quickly obtain an overview of how the
Horizon environment is behaving and view important metrics associated with that environment. Help desk
specialists can view objects related to end user sessions, perform basic troubleshooting, and resolve user
problems.

This chapter includes the following topics:

n

vRealize Operations for Horizon Architecture

n

Horizon Adapter

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vRealize Operations for Horizon Desktop Agent

n

vRealize Operations for Horizon Broker Agent

vRealize Operations for Horizon Architecture

The vRealize Operations for Horizon components include the Horizon adapter, broker agent, and desktop
agents.

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VDI, Remote desktop,

VM, or RDS host

View Connection

Server host

VDI, Remote desktop,

VM, or RDS host

View events

database

Broker agent

Events

Desktop agent

Desktop metrics:
PCoIP, CPU, memory, disk,
Session information,
App Stack information

vSphere metrics:
ESXi, VM,
datastore,
datacenter

vCenter Server

Horizon adapter

VMware

adapter

vRealize Operations Manager
vApp deployment

Resources, metrics, relationships,
KPIs, alerts, views and reports

Horizon

dashboards

vRealize Operations Manager
User interface

Access Point

Access Point Data

App Volumes

App Volumes Data

Broker Data:
Environment Topology
Health Monitoring

VMware vRealize Operations for Horizon Installation

Figure 1‑1. vRealize Operations for Horizon Architecture

Horizon Adapter

The Horizon adapter runs on a cluster node or remote collector node in vRealize Operations Manager.
You can create a single Horizon adapter instance to monitor multiple Horizon pods. During broker agent
configuration, you pair the broker agent with a Horizon adapter instance.

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VMware vRealize Operations for Horizon Installation

If you are monitoring multiple Horizon pods, you can pair the broker agent installed in each pod with the
same Horizon adapter instance as long as the total number of desktops that the Horizon adapter instance
handles does not exceed 10,000 desktops. If you need to create multiple Horizon adapter instances, you
must create each adapter instance on a unique cluster node or remote collector.

Important Creating more than one Horizon adapter instance per cluster node or remote collector is not

supported.

The Horizon adapter obtains Horizon inventory information from the broker agent and collects metrics and
performance data from desktop agents. The Horizon adapter passes this data to
vRealize Operations Manager for analysis and visualization where it appears preconfigured Horizon
dashboards in the vRealize Operations Manager user interface.

If your Horizon environment resembles one of the following configurations, VMware recommends that you
create the Horizon adapter instance on a remote collector node.

Large-scale Horizon

installation with more

than 5,000 desktops

Remote datacenters To minimize network traffic across WAN or other slow connections, install a

To improve scalability, create the Horizon adapter instance on a remote
collector node to offload processing from the vRealize Operations Manager
cluster data nodes.

remote collector node with a separate Horizon adapter instance in remote
datacenters. Pair each Horizon adapter instance with the broker agent that
is located in the same remote datacenter.

vRealize Operations for Horizon Desktop Agent

The vRealize Operations for Horizon desktop agent runs on each remote desktop virtual machine, or
RDS host in your Horizon environment. It collect metrics and performance data and send that data to the
Horizon adapter.

In Horizon with View 6.0.x, or Horizon 6.1/6.2/7.0.1/7.0.x environments, the desktop agent is installed as
part of the View Agent installation. The vRealize Operations for Horizon desktop agent 6.5 agent is
bundled with Horizon agent 7.3.

vRealize Operations for Horizon Broker Agent

The vRealize Operations for Horizon broker agent is a Windows service that runs on a Horizon
Connection Server host, collects Horizon inventory information, and sends that information to the Horizon
adapter.

If your Horizon environment includes an events database, you must configure the broker agent to collect
events from the database and send them to the Horizon adapter. You can optionally configure the broker
agent to monitor only specific desktop pools in your Horizon environment.

You install the broker agent on one Horizon Connection Server host in each Horizon pod in your
environment. You must install only one broker agent in each Horizon pod.

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System Requirements for

vRealize Operations for Horizon 2

vRealize Operations for Horizon has specific system requirements. Verify that your environment meets
these system requirements before you install vRealize Operations for Horizon.

This chapter includes the following topics:

n

Product Compatibility for vRealize Operations for Horizon

n

Software Requirements for vRealize Operations for Horizon

n

Supported Guest Operating Systems

n

Support for Oracle Databases that Provide Horizon Events

Product Compatibility for vRealize Operations for Horizon

vRealize Operations for Horizon is compatible with Horizon and VMware vRealize Operations Manager
versions.

For the most current information about supported versions, see the VMware Product Interoperability

Matrixes.

Software Requirements for
vRealize Operations for Horizon

Each component of vRealize Operations for Horizon has requirements for the software on the system
where it is installed.

Adapter Software Requirements

You can install the Horizon adapter on a cluster node or remote collector node in
vRealize Operations Manager.

The Horizon adapter has the following software requirements.

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vRealize Operations Manager 6.4, 6.5, 6.6, and 6.6.1

n

Licenses that enable vRealize Operations for Horizon 6.5 and vRealize Operations Manager 6.4,
vRealize Operations Manager 6.5, vRealize Operations Manager 6.6, or
vRealize Operations Manager 6.6.1.

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VMware vRealize Operations for Horizon Installation

Broker Agent Software Requirements

You install the vRealize Operations for Horizon broker agent on a Horizon Connection Server host in your
Horizon environment. You install the broker agent on one Connection Server host in each Horizon pod.

The broker agent has the following software requirements:

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Connection Server 6.2.4. or later

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Microsoft .NET Framework version 4.5 or later

Desktop Agent Software Requirements

In VMware Horizon 7 version 7.3 environments, the vRealize Operations for Horizon Desktop Agent
version 6.5 is installed as part of the Horizon Agent installation.

Note The desktop agent version that is installed depends on the version of Horizon Agent that you

install. To install the latest version of the desktop agent, download the desktop agent from the product
download page and install it over the desktop agent that is included in Horizon Agent.

Supported Guest Operating Systems

The following table lists the supported Windows operating system versions for
vRealize Operations for Horizon.

Table 2‑1. Operating Systems for Linked-Clone and Full-Clone Remote Desktops

Guest Operating System Version Edition Service Pack

Windows 10 64-bit and 32-bit Enterprise None

Windows 8.1 64-bit and 32-bit Enterprise and Professional Latest Update

Windows 8 64-bit and 32-bit Enterprise and Professional None

Windows 7 64-bit and 32-bit Enterprise and Professional SP1

Windows Server 2012 R2 64-bit Datacenter Latest Update

Windows Server 2008 R2 64-bit Datacenter SP1

Windows Server 2016 64-bit Standard and Datacenter None

Table 2‑2. Operating Systems for Instant-Clone Remote Desktops

Guest Operating System Version Edition Service pack

Windows 10 64-bit and 32-bit Enterprise None

Windows 7 64-bit and 32-bit Enterprise and Professional SP1

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