VMware vRealize Operations for Horizon - 6.2 Administrator’s Guide
VMware vRealize Operations for
Horizon Administration
vRealize Operations for Horizon 6.2
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VMware vRealize Operations for Horizon Administration
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Contents
VMware vRealize Operations for Horizon Administration 5
Monitoring Your Horizon Environment 7
1
Using the Horizon Dashboards 7
Using the Horizon Reports 18
Maintaining vRealize Operations for Horizon 21
2
Pair the Broker Agent with a Horizon Adapter Instance 21
Modify the Broker Agent Service Logging Level 22
Reissue Horizon Desktop Authentication Tokens 22
Change the Desktop Pools to Monitor 23
Change Horizon Events Database Credential Settings 23
Troubleshooting a vRealize Operations for Horizon Installation 25
3
Create a vRealize Operations Manager Support Bundle 25
Download vRealize Operations for Horizon Broker Agent Log Files 26
Download vRealize Operations for Horizon Desktop Agent Log Files 26
View the Collection State and Status of a Horizon Adapter Object 26
Horizon Collector and Horizon Adapter Log Files 28
Modify the Logging Level for Horizon Adapter Log Files 28
Index 29
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VMware vRealize Operations for Horizon Administration
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VMware vRealize Operations for Horizon Administration
VMware vRealize Operations for Horizon Administration provides information about how to use VMware
vRealize™ Operations Manager™ to monitor a VMware Horizon™ with View™ environment.
Intended Audience
This information is intended for users who monitor the performance of objects in Horizon environments in
VMware vRealize Operations Manager and administrators who are responsible for maintaining and
troubleshooting a vRealize Operations for Horizon configuration.
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Monitoring Your Horizon
Environment 1
When you install the vRealize Operations for Horizon solution, preconfigured Horizon dashboards and
predefined Horizon report templates appear in the vRealize Operations Manager user interface. You can use
these Horizon-specific dashboards and reports along with the standard vRealize Operations Manager object
monitoring features to monitor your Horizon environment.
This chapter includes the following topics:
“Using the Horizon Dashboards,” on page 7
n
“Using the Horizon Reports,” on page 18
n
Using the Horizon Dashboards
The Horizon dashboards are in the Horizon group in the Dashboard List menu in the
vRealize Operations Manager user interface.
Most Horizon dashboards contain at least one master (or providing) widget and several receiving widgets.
Master widgets provide data to receiving widgets, and receiving widgets update the data they display
depending on the information they receive from master widgets.
The widgets on the Horizon dashboards are created from standard vRealize Operations Manager widgets. If
your user account has the necessary access rights, you can modify the Horizon dashboards and widgets or
create your own Horizon dashboards.
For information about creating and modifying dashboards and customizing widgets, see Customizing How
vRealize Operations Manager Displays Your Data.
For information about creating and modifying dashboards and customizing widgets, see the
vRealize Operations Manager Customization and Administration Guide.
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VMware vRealize Operations for Horizon Administration
Introducing the Horizon Dashboards
You can use the preconfigured Horizon dashboards to monitor the performance of your Horizon
environment.
Table 1‑1. Horizon Dashboard Summary
Horizon Dashboard What It Shows When To Use It
“Horizon Overview
Dashboard,” on page 9
“Horizon Infrastructure
Dashboard,” on page 9
“Horizon User Sessions
Dashboard,” on page 10
“Horizon VDI Pools
Dashboard,” on page 11
“Horizon RDS Pools
Dashboard,” on page 11
“Horizon Applications
Dashboard,” on page 12
“Horizon Desktop Usage
Dashboard,” on page 13
“Horizon User Session Details
Dashboard,” on page 13
Status of your end-to-end Horizon
environment, including the top Horizonrelated alerts.
Information about the health, workload, and
connectivity of infrastructure hosts, remote
desktops, datastores, and RDS hosts in your
Horizon environment.
Metrics and performance information for all
types of sessions, including VDI desktop
sessions, RDS desktop sessions, and
application sessions.
Metrics and performance information for VDI
pools.
Metrics and performance information for RDS
pools.
NOTE This dashboard is specific to Horizon
with Horizon 6.0.3 and
VMware Horizon 6 version 6.1 and version 6.2
environments.
Status and performance information for
application pools and their associated farms,
RDS hosts, application sessions, applications,
and Horizon clients.
NOTE This dashboard is specific to Horizon
with Horizon 6.0.x and
VMware Horizon 6 version 6.1environments.
Usage data for all of the desktop pools in your
Horizon environment, including VDI desktop
pools.
Detailed information about all types of
sessions running in your Horizon
environment, including VDI desktop sessions,
RDS desktop sessions, and application
sessions.
Assess Horizon pod usage, client
n
performance, and the overall
user experience
View the top Horizon-related
n
alerts
Understand the relationships
n
between objects in your Horizon
infrastructure
Assess the underlying vSphere
n
and Horizon infrastructure
Identify and troubleshoot poorly
n
performing remote sessions
Troubleshoot poorly performing
n
desktop virtual machines and
sessions
Identify the RDS hosts that are
n
using the most resources
Troubleshoot poorly performing
n
RDS desktop and application
sessions
Understand the relationships
n
between objects in your
application infrastructure
Troubleshoot remote
n
applications
View active and disconnected
n
sessions and identify session
trends for selected desktop pools
View top alerts for selected
n
desktop pools
Collect in-guest process data
n
from desktop sessions
Troubleshoot poorly performing
n
sessions
Identify when session problems
n
occurred
Collect in-guest process data
n
from desktop sessions
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Chapter 1 Monitoring Your Horizon Environment
Table 1‑1. Horizon Dashboard Summary (Continued)
Horizon Dashboard What It Shows When To Use It
“View RDS Host Details
Dashboard,” on page 15
“Horizon Adapter Self Health
Dashboard,” on page 16
“Horizon End User Experience
Dashboard,” on page 17
Detailed information about the RDS hosts in
your Horizon environment.
Health information for your Horizon adapters
and the broker agents connected to those
adapters. This dashboard also contains license
compliance information.
Health information for your resources.
View desktop and application
n
sessions currently running on
selected RDS hosts
Identify when RDS host
n
problems occurred
Collect and view in-guest
n
process data from RDS hosts
Troubleshoot Horizon adapter
n
problems
Monitor license use
n
Troubleshoot problems related
n
to vCenter resources adapter.
Horizon Overview Dashboard
The Horizon Overview dashboard shows the overall status of your Horizon environment. Use the Horizon
Overview dashboard to visualize the end-to-end environment, its underlying environment, and alerts.
The Horizon Top Alerts widget shows the alerts of the greatest significance for Horizon objects. When you
select a pod in the Horizon Pods widget, the Pod Indicator Metrics, Pod Session Metrics, and Pod Capacity
Metrics widgets show data for the pod that you selected.
Tips for Using the Horizon Overview Dashboard
Click an alert in the Horizon Top Alerts widget to open the alert details.
n
Use the Horizon Pods widget to determine the total number sessions, including the number of
n
connected and disconnected sessions, for a selected pod. Use the Pod Session Metrics widget to view
desktop, application, PCoIP, RDP, and Blast HTML session metrics.
The vCenter Server Instance widget shows the vCenter that the View pod is associated with. It includes
n
vCenter name, vCenter CPU capacity usage, vCenter usable memory, vCenter disk capacity remaining,
and collecting status.
The Capacity remaining widget shows the capacity related information of the selected vCenter in
n
vCenter Server Instance widget. It shows the graph of used capacity and remaining capacity.
The Reclaimable Capacity widget shows the reclaimable capacity of the selected vCenter in the vCenter
n
Server Instance widget. It shows the reclaimable CPU, memory, and disk. It also shows the percentage
of VMs in different status.
Horizon Infrastructure Dashboard
Use the Horizon Infrastructure dashboard to quickly assess the underlying vSphere and Horizon
infrastructure that supports your Horizon environment.
Horizon Infrastructure Hosts, Horizon VDI Desktop VMs, View Datastores, and View RDS Hosts are Heat
Map widgets. These widgets show information about the health, workload, and connectivity of
infrastructure hosts, remote desktops, and datastores, RDS (Microsoft Remote Desktop Services) hosts in
your Horizon environment.
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