VMware vRealize Configuration Manager - 5.8 User’s Manual

VMware vRealize Configuration Manager

Backup and Disaster Recovery Guide

vRealize Configuration Manager 5.8

This document supports the version of each product listed and supports all
subsequent versions until the document is replaced by a new edition. To
check for more recent editions of this document, see

http://www.vmware.com/support/pubs.

EN-001820-00

VCM Backup and D isaster Recovery Guide

You can find the most up-to-date technical documentation on the VMware Web site at:

http://www.vmware.com/support/

The VMware Web site also provides the latest product updates.

If you have comments about this documentation, submit your feedback to:

[e-mail]

© 2006–2015 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. VMware products are covered by one or more patents listed at

http://www.vmware.com/go/patents.

VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All
other marks and names mentioned herein may be trademarks of their respective companies.

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Palo Alto, CA 94304
www.vmware.com

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Contents

About This Book 5

Implementing a Disaster Recovery Plan 7

Backing Up Your Data 9

Back Up Your Full Database Regularly 10
Create a Differential Database Backup Daily 16
Back Up Your VCM Collector File System Regularly 22
Back Up Your HTTP Certificates 22

Recovering Your Report Server and Importing Certificates 27

Import HTTP Certificates 28

Restoring the Databases 33

Restore the System Database 33
Restore the Report Server Database 35
Restore the VCM Databases 38

Installing VCM and Restoring Associated Components On the Recovery Machines 41

Restoring File System Components 43
Run the Script for Exported Reports 43

Index 45

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About This Book

The VCM Backup and Disaster Recovery Guide describes recommendations to help you prepare and
implement a successful backup and disaster recovery plan for VMware vRealize Configuration Manager
(VCM). As a SQL database administrator, you are responsible for establishing your corporate backup,
recovery, and maintenance plans. This document describes the following suggested procedures:

n Backup

n Recovery

n Database restoration

Read this document and customize the procedures for your own disaster recovery plan according to your
environment and corporate policies. The VCM Backup and Disaster Recovery Guide is applicable to VCM
version 5.3 and later.

The example procedures in this guide are based on Microsoft SQL Server 2008 R2, 2012, and 2014 versions.

Intended Audience

The information presented in this manual is written for experienced Windows administrators, VCM
system administrators, and SQL Server database administrators.

To use this information effectively, you must have a basic understanding of how to configure network
resources, install software, and administer SQLServer. You also need to fully understand your network’s
topology and resource naming conventions.

Document Feedback

VMware welcomes your suggestions for improving our documentation. If you have comments, send
your feedback to [e-mail].

VMware VCM Documentation

The vRealize Configuration Manager (VCM) documentation consists of the VCM Installation Guide, VCM
Administration Guide, VCM Foundation Checker User's Guide, VCM online Help, and other associated

documentation.

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VCM Backup and D isaster Recovery Guide

Technical Support and Education Resources

The following technical support resources are available to you. To access the current version of this book
and other books, go to http://www.vmware.com/support/pubs.

Online and Telephone
Support

To use online support to submit technical support requests, view your
product and contract information, and register your products, go to

http://www.vmware.com/support.

Customers with appropriate support contracts should use telephone support
for priority 1 issues. Go to

http://www.vmware.com/support/phone_support.html.

Support Offerings To find out how VMware support offerings can help meet your business

needs, go to http://www.vmware.com/support/services.

VMware Professional
Services

VMware Education Services courses offer extensive hands-on labs, case study
examples, and course materials designed to be used as on-the-job reference
tools. Courses are available onsite, in the classroom, and live online. For
onsite pilot programs and implementation best practices, VMware Consulting

Services provides offerings to help you assess, plan, build, and manage your
virtual environment. To access information about education classes,
certification programs, and consulting services, go to

http://www.vmware.com/services.

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Implementing a Disaster Recovery Plan

To identify and create a disaster recovery plan for vRealize Configuration Manager (VCM) in your
environment, VMware recommends that you customize these procedures for an active-production,
standby-spare recovery model. These procedures are suggested approaches, and are a baseline from
which you can configure the proper backup schedules and provide information on how to recover a
system using these prepared backups.

Adjust the frequencies and retention values provided to meet your specific service-level agreements and
retention requirements. As a SQL Server database administrator, you are responsible for conforming to
your own corporate backup, recovery, and maintenance plans.

CAUTION If you are not a SQLServer database administrator, refer to the Microsoft documentation

for information about backing up your databases.

Before you implement your own disaster recovery plan, verify that your data and hardware meet the
following requirements.

n Historical data is retained. Data will be as current as your last scheduled database backup.

n Duplicate hardware of your production VCM environment is available in an alternate location for

recovery tasks. The hardware must support your exact installation configuration. See the VCM
Installation Guide.

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n In a single-tier server installation, the VCM Database server, Web server, and the VCM Collector

components reside on a single Windows Server 2008 R2, 2012, or 2012 R2 machine, which is referred
to as the VCM Collector. The installation installs all of the core VCM components, including the
databases, VCM Collector application and files, and services. This configuration enables integrated
security by default.

n In a two-tier split installation, the VCM database resides on the Windows Server 2008 R2, 2012, or

2012 R2 database server machine, and the VCM Collector and Web components reside on the
second Windows Server 2008 R2, 2012, or 2012 R2 machine.

n In a three-tier split installation, the VCM databases, the Web applications, and the VCM Collector

components reside on three separate Windows Server 2008 R2, 2012, or 2012 R2 machines.

n The recovery machines are prepared with all software prerequisites for a VCM installation that matches

the product versions of the production machines.

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Backing Up Your Data

Use these procedures as examples to ensure that all required databases are properly backed up in
compliance with your corporate policies and standards. As a SQL Server database administrator, you are
responsible for conforming to your own corporate backup, recovery, and maintenance plans.

Use the maintenance plan that you create in addition to other database integrity and re-indexing
maintenance plans. Although you might choose to combine backup plans and other maintenance tasks
into a single SQL Server maintenance plan, creating separate backup plans can assist you in future
maintenance plan organization.

The VCM databases are configured in Simple Recovery mode, which means that you can recover the
databases to the point of the last backup. In Simple Recovery mode, you cannot restore the databases to a
specific point in time or to a point of failure, and you cannot restore transaction log backups. For details
about Simple Recovery mode, see the SQL Server documentation.

IMPORTANT The following procedures apply to SQLServer. Apply these backup concepts to any third­party software that you use.

Procedure

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1. "Back Up Your Full Database Regularly" on page 10

Back up your full VCM database regularly to avoid loss of data.

2. "Create a Differential Database Backup Daily" on page 16

Create a daily differential backup of the databases to avoid loss of data.

3. "Back Up Your VCM Collector File System Regularly" on page 22

Back up your VCM Collector file system regularly to avoid loss of data using corporate standard tools
or simple scripted file copies.

4. "Back Up Your HTTP Certificates" on page 22

If you use HTTP Agents, verify that your HTTP certificates are available for disaster recovery
purposes. Export the certificates once for each new server.

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Back Up Your Full Database Regularly

Back up your full VCM database regularly to avoid loss of data.

Follow your own corporate policies and standards for the frequency and schedule to create full backups of
your databases. Depending on your corporate policy, you might need to perform a full backup of the
databases on a daily basis instead of weekly.

CAUTION The following procedure lists the VCM databases that you must back up. Customize the

procedure for your own environment, but make sure that you back up all of the databases listed.

This procedure is an example of performing a weekly full backup of each database. In this example, full
backups are retained for 28 days.

Prerequisites

Verify that the required disk space is available for the maximum number of backup sets when you adjust
the frequency or retention of your backup schedules.

Procedure

1. Launch SQL Server Management Studio.

2. Connect to the VCM Database Server using an account with SQL Administrative privileges.

3. In Object Explorer, navigate to the Maintenance Plans node.

4. Right-click Maintenance Plans, select Maintenance Plan Wizard and click Next.

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5. Type a name and description for the maintenance plan and click Change.

Backing Up Your Data

6. To create a schedule for the Full Backup Plan, click the Schedule type drop-down menu and select

Recurring.

Configure the backup schedule at a time when minimal VCMCollector activity occurs and click OK.

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7. On the Select Maintenance Tasks page, select Back Up Database (Full) and click Next.

8. (Optional) If you are combining this backup task with other tasks, set an appropriate execution order
on the Select Maintenance Task Order page and move the backup task to run after all other tasks.

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9. On the Define Back Up Database (Full) Task page, click the Database(s) drop-down menu.

Backing Up Your Data

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VCM Backup and D isaster Recovery Guide

10. Select the following databases to back up and click OK.

If the original installation used alternate names, select the corresponding databases.

n master

n msdb

n ReportServer

n VCM

n VCM_Coll

n VCM_UNIX

11. On the Define Back Up Database (Full) Task, configure the backup settings and click Next.

Option Actio n

Backup set will expire Click After and type 28 in the days drop-down menu.

Depending on your corporate backup policies and disk space available, you
might need to modify this setting to match your policy.

Back up to Click Disk.

Create a backup file

Select this option.

for every database

Create a sub-directory
for each database

Select this option and select the folder for the designated backup drive and
folder structure.

Backup file extension Type bak.

Verify backup

Select this option.

integrity

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Backing Up Your Data

12. On the Select Report Options page, select Write a report to text file, select a folder location, and click
Next.

13. On the Complete the Wizard page, verify that the options you selected are correct, and click Finish to
generate the maintenance plan.

14. Verify that all tasks finish with a status of Success.

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VCM Backup and D isaster Recovery Guide

Create a Differential Database Backup Daily

Create a daily differential backup of the databases to avoid loss of data.

Follow your own corporate policies and standards for the frequency and schedule to create differential
backups of your databases. Depending on your corporate policy, you might need to perform a differential
backup of the databases on a daily basis instead of weekly.

CAUTION The following procedure lists the VCM databases that you must back up. Customize the

procedure for your own environment, but make sure that you back up all of the databases listed.

This procedure is an example of performing a differential backup of each database.In this example,
differential backups are retained for 7 days.

Procedure

1. Launch SQL Server Management Studio.

2. Connect to the VCM Database Server using an account with SQL Administrative privileges.

3. In Object Explorer, navigate to the Maintenance Plans node.

4. Right-click Maintenance Plans, select Maintenance Plan Wizard and click Next.

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Backing Up Your Data

5. Type a name and description for the maintenance plan and click Change.

6. To create a schedule for the Differential Backup Plan, click the Schedule type drop-down menu and

select Recurring.

Configure the backup schedule at a time when minimal VCMCollector activity occurs and click OK

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VCM Backup and D isaster Recovery Guide

7. On the Select Maintenance Tasks page, select Back Up Database (Differential) and click Next.

8. (Optional) If you are combining this backup task with other tasks, set an appropriate execution order
on the Select Maintenance Task Order page and move the backup task to run after all other tasks.

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Backing Up Your Data

9. On the Define Back Up Database (Differential) Task page, click the Database(s) drop-down menu.

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VCM Backup and D isaster Recovery Guide

10. Select the following databases to back up and click OK.

If the original installation used alternate names, select the corresponding databases.

n msdb

n ReportServer

n VCM

n VCM_Coll

n VCM_UNIX

11. On the Define Back Up Database (Differential) Task, configure the backup settings and click Next.

Option Actio n

Backup set will expire Click After and type 7 in the days drop-down menu.

Depending on your corporate backup policies and disk space available, you
might need to modify this setting to match your policy.

Back up to Click Disk.

Create a backup file

Select this option.

for every database

Create a sub-directory
for each database

Select this option and select the folder for the designated backup drive and
folder structure.

Backup file extension Type bak.

Verify backup

Select this option.

integrity

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Backing Up Your Data

12. On the Select Report Options page, select Write a report to text file, select a folder location, and click
Next.

13. On the Complete the Wizard page, verify that the options you selected are correct and click Finish to
generate the maintenance plan.

14. Verify that all tasks finish with a status of Success.

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VCM Backup and D isaster Recovery Guide

Back Up Your VCM Collector File System Regularly

Back up your VCM Collector file system regularly to avoid loss of data using corporate standard tools or
simple scripted file copies.

You might not be required to back up the entire file system or the VCM application directory structure. At
a minimum, you should create a backup of the entire content of the CMFILES$ share. The default location
is C:\Program Files (x86)\VMware\VCM\WebConsole\L1033\Files.

If your database server, Web server, or VCM Collector includes customizations, or if reports were
exported to a non-default location, back up these additional files.

Back Up Your HTTP Certificates

If you use HTTP Agents, verify that your HTTP certificates are available for disaster recovery purposes.
Export the certificates once for each new server. Maintain the HTTP certificates in a secure location for
disaster recovery purposes.

To back up your certificates, create and export a Personal Information Exchange (PFX) Certificate.

Procedure

1. On the VCMrecovery server, click Start and select Run.

2. Type mmc to start the Microsoft Management Console.

3. To add a new snap-in for the certificates, click File and select Add/Remove Snap-in.

4. In the Available snap-ins list, click Certificates and click Add >.

5. In the Certificates snap-in window that appears, to manage certificates for a computer account, select

Computer account and click Next.

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Backing Up Your Data

6. For the snap-in to manage certificates on the local computer, in the Select Computer window, select

Local computer (the computer this console is running on and clickFinish.

7. Click OKto return to the Console.

8. From the Console Root, click Certificates (Local Computer) and select Personal > Trusted Root
Certification Authorities > Certificates.

9. Right-click VMware VCM Enterprise Certificate, click All Tasks, and click Export.

10. On the Certificate Export Wizard Welcome page, click Next.

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VCM Backup and D isaster Recovery Guide

11. To export the private key with the certificate, on the Export Private Key page, select Yes, export the
private key and click Next.

12. Select Personal Information Exchange - PKCS #12 (.PFX) and click Next.

13. Type a password for the certificate export, type the password again to confirm it, and click Next.

14. Type a location and name for the VMware VCM Enterprise Certificate or click Browse and select the
certificate.

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Backing Up Your Data

15. Verify your selected options and click Finish.

When the Certificate Export Wizard reports that the export was successful, click OK to close the
Certificate Export Wizard window.

16. To locate your personal certificate, from the Console Root, click Certificates (Local Computer) and
select Personal > Certificates

17. To export the Personal Information Exchange Certificate, right-click the personal Collector certificate,
click All Tasks, and click Export.

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Recovering Your Report Server and Importing Certificates

Recover your report server in preparation to restore the Report Server database. Verify that the system
checks run without error and that the SSRSReport folder is accessible.

Prerequisites

Use the VCM Advanced Installation Guide to run the VCM installation and verify the system checks.

Procedure

1. On the recovery server, begin the VCM installation.

2. Verify that the system checks ran successfully.

If any errors occur, resolve them.

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3. Start Internet Explorer and navigate to http://[SERVER_NAME]/reports.

SERVER_NAME is the name of your recovery server.

4. Verify that the ECMReports folder appears.

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Import HTTP Certificates

Add the Certificate snap-in to the Microsoft Management Console to import your HTTP certificates.

Procedure

1. On the recovery server, click Start and select Run.

2. Type mmc and click OKto start the Microsoft Management Console.

3. To add a new snap-in for the certificates, click File and select Add/Remove Snap-in.

4. In the Available snap-ins list, click Certificates and click Add >.

5. In the Certificates snap-in window that appears, to manage certificates for a computer account, select

Computer account and click Next.

6. For the snap-in to manage certificates on the local computer, in the Select Computer window, select

Local computer (the computer this console is running on and clickFinish.

7. Click OKto return to the Console.

8. From the Console Root, click Certificates (Local Computer) and select Trusted Root Certification
Authorities > Certificates.

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9. Right-click Certificates, click All Tasks and click Import.

10. On the Certificate Import Wizard Welcome page, click Next.

Recovering Your Report Server and I mporting Certificates

11. Type the path and file name of the VCM Enterprise Certificate or click Browse to locate the certificate,
and click Next.

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12. Type the password, select the following options, and click Next.

n Mark this key as exportable. This will allow you to back up or transport your keys at a later

time.

n Include all extended properties.

13. Select Place all certificates in the following store, verify that the Certificate store displays Trusted
Root Certification Authorities, and click Next.

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Recovering Your Report Server and I mporting Certificates

14. Verify your selections and click Finish.

When the Certificate Import Wizard reports that the import was successful, click OK to close the
Certificate Import Wizard window.

15. To locate your personal certificate, from the Console Root, click Certificates (Local Computer) and
select Personal > Certificates.

16. To import the VCM Collector Certificate into the Personal certificate store, right-click Personal, click
All Tasks, and click Import.

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Restoring the Databases

Restore the system, report server, and VCM databases in three phases: restore the system database to
restore proper user access and scheduled jobs; restore the SQL Report Server database to restore SQL
Server Reporting Services; and then restore the VCM database.

Procedure

1. "Restore the System Database" on page 33

To restore the master database, put SQL Server in single-user mode. After you restore the master
database, run the command to update the SQL Server name.

2. "Restore the Report Server Database" on page 35

Restore the SQL Report Server database to recover SQL Reporting Services.

3. "Restore the VCM Databases" on page 38

As part of the recovery process, restore the VCM databases to restore your collected data and
customizations.

Restore the System Database

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To restore the master database, put SQL Server in single-user mode. After you restore the master
database, run the command to update the SQL Server name.

Prerequisites

Verify that you are an Administrator so that you can start and stop the SQLServer services.

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VCM Backup and D isaster Recovery Guide

Procedure

1. Click Start and select Administrative Tools > Services.

2. To put the SQL Server in single-user mode, right-click the SQLServer (MSSQLSERVER) service and
click Stop.

If the process prompts you to stop other services, such as the SQLServer Agent, click Yes.

3. Open a command window and type the following command to start the SQL Server service in single­user mode.

NET START MSSQLSERVER /c /m

Wait for the service to start successfully.

4. Start SQL Server Management Studio and log in with the local SQL account.

To avoid opening the Object Explorer, when SQL Server Management Studio prompts you for login
credentials, click Cancel.

5. Click New Query to start a new query definition.

6. In the query window, type the following commands to restore the master database from backup.

USE MASTER

GO

RESTORE DATABASE [master]

FROM DISK = N'E:\MSSQL\Backup\master\master_backup_201003021337.bak

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Restoring the Databases

WITH FILE=1, NOUNLOAD, REPLACE, STATS = 10

GO

7. Click Execute and wait for SQL Server to restart and display the following message.

8. Click New Query to reconnect to SQL Server and use Administrative privileges with the local account
or use Windows Authentication.

9. Rename the SQL Server @@servername definition with the following commands.

USE master

GO

DECLARE@NewServerName varchar(254)

SET @NewServerName = Convert(varchar(254), serverproperty ('ServerName'))

EXEC sp_dropserver @@servername

EXEC sp_addserver @NewServerName,local

GO

10. Click Execute.

11. Restart the SQL Server Service and reconnect to SQL Server using an account with Administrative
privileges.

12. Type the following commands to restore the msdb database.

RESTORE DATABASE [msdb]

FROM DISK = N'E:\Backup\msdb\msdb_backup_201003021337.bak

WITH FILE=1, NOUNLOAD, REPLACE, STATS = 10

GO

13. Click Execute.

Restore the Report Server Database

Restore the SQL Report Server database to recover SQL Reporting Services..

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Procedure

1. Click Start and select Administrative Tools > Services.

2. To stop the SQL Server Reporting Services service, right-click SQLServer Reporting Services
(MSSQLSERVER) and click Stop.

3. Open a command prompt and type iisreset /stop to stop Internet Information Services (IIS).

4. Start SQL Server Management Studio and type the following commands to restore the ReportServer
database.

RESTORE DATABASE [ReportServer]

FROM DISK = N'E:\Backup\ReportServer\ReportServer_backup_201003021337.bak

WITH FILE=1, NOUNLOAD, REPLACE, STATS = 10

GO

5. Click Execute.

6. Right-click SQLServer Reporting Services (MSSQLSERVER) and click Start.

7. In the command window, reset the encrypted key store.

a. Type rskeymgmt –d.

b. When the process prompts you to delete all encrypted data from the report server database, type

y.

8. In the command window, type the following command and verify that it finishes successfully.

rsconfig -c -s <SQLSERVERNAME> -d ReportServer -a Windows

9. Right-click SQLServer Reporting Services (MSSQLSERVER) and click Start to restart the SQL Server
Reporting Services service.

10. In the command window, type iisreset /restart to restart IIS.

Wait for the IIS services to stop and restart successfully.

11. Start Internet Explorer and type http://[SERVERNAME]/Reports/ to navigate to the Report Server
and verify that SSRS is operating properly.

12. In the Report Manager window, click ECM Reports.

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13. Click ECM to access and edit the shared connection string.

Restoring the Databases

14. Click the Properties tab.

15. Select Windows integrated security.

16. Type the following value in the Connection string text box.

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VCM Backup and D isaster Recovery Guide

Integrated Security=SSPI;Data Source=SERVERNAME;Initial

Catalog=VCM;LANGUAGE=us_english;

17. Click Test Connection to verify that the connection is created successfully, and click Apply.

18. Click Home to return to the SSRS home page.

19. Click Folder Settings to remove any extra accounts in SSRS.

If any users other than the BUILTIN\Administrators and ECMSRSUser exist, click the check box next
to each user account and click Delete.

Restore the VCM Databases

As part of the recovery process, restore the VCM databases to restore your collected data and
customizations.

Prerequisites

Verify that you have an account with SQLAdministrative privileges.

Procedure

1. Launch SQL Server Management Studio.

2. Connect to the VCM database server using an account with SQL Administrative privileges.

3. In the query window, type the following commands to restore the VCM database and click Execute:

RESTORE DATABASE [VCM]

FROM DISK = N'E:\Backup\VCM\VCM_backup_201003021337.bak

WITH FILE=1, NOUNLOAD, REPLACE, STATS = 10

GO

4. Type the following commands to restore the VCM_UNIX database and click Execute:

RESTORE DATABASE [VCM_UNIX]

FROM DISK = N'E:\Backup\VCM_UNIX\VCM_UNIX_backup_201003021337.bak

WITH FILE=1, NOUNLOAD, REPLACE, STATS = 10

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Restoring the Databases

GO

5. Type the following commands to restore the VCM_Coll database and click Execute:

RESTORE DATABASE [VCM_Coll]

FROM DISK = N'E:\Backup\VCM_Coll\VCM_Coll_backup_201003021337.bak

WITH FILE=1, NOUNLOAD, REPLACE, STATS = 10

GO

6. Type the following commands to drop the definition of the VCM_Raw database.

IF EXISTS (SELECT name FROM sys.databases WHERE name = N'VCM_Raw')

DROP DATABASE [VCM_Raw]

The VCM_Raw database is used as a temporary database, and is re-created during VCMinstallation.

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Installing VCM and Restoring Associated Components On the Recovery Machines

Install the VCM and associated components on the Windows Server 2008 R2, 2012, or 2012 R2 recovery
server. Depending on your installation configuration, the recovery server can be any of the following
physical or virtual machines.

n VCM Collector recovery machine: Depending on your installation configuration, this recovery machine

includes specific components.

n In a single-tier installation, the VCM Collector includes the database server, Web server, and the

VCM application components.

n In a two-tier installation, the VCM Collector contains the Web Server components and the VCM

application components.

n In a three-tier installation, the VCM Collector contains only the VCM application components.

n VCM database server recovery machine: In two-tier and three-tier installations, this recovery machine

includes the VCM database.

n Web server recovery machine: Depending on your installation configuration, this recovery machine

includes specific components.

5

n In a two-tier installation, the Web Server is combined with the VCMCollector.

n In a three-tier installation, the Web Server includes only the Web application components.

During the installation, select the components that apply to your configuration. For details, see the VCM
Advanced Installation Guide and the VCM Installation Manager online Help.

Prerequisites

Use the VCM Advanced Installation Guide to run the VCM installation and select the correct components to
install.

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Procedure

1. Insert the VCM installation disk into the Windows 2008 R2, 2012, or 2012 R2 recovery server or start
the installation from a network location.

If the installation screen does not appear, or if you started the installation from a network location,
navigate to the disk root directory or the file share and double-click setup.exe

2. Click Run Installation Manager.

3. Verify that the system checks run successfully.

If errors occur, resolve them.

4. Select only the components to install on the recovery server machine.

Select and install the components on the recovery servers in your configuration and generate
certificates.

For details about certificates and mutual authentication, see the VCM Security Guide.

5. Continue through the wizard and click Finish to finish the installation.

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Installing VCM and Restoring Associated Components On the Recovery Machines

Restoring File System Components

Restore the file system components from the CMFiles$ share locations and any other corporate standard
items.

The default location is C:\Program Files (x86)\VMware\VCM\WebConsole\L1033\Files.

If other custom components are installed, see the disaster recovery documentation for each customization.

Run the Script for Exported Reports

Most of the scheduled reports exported from your previous Collector include a hard-coded server name.
The scripts for exported reports update the old server name export location with the new name.

The scripts modify the parameters passed and the UI string. Any UI strings greater than 8000 characters
must be handled differently. In these cases, the exports will work properly. However, if you edit the
scheduled job the report shows the old location.

If you edit one of these exceptions and click Finish without first correcting the export location, the
connection to the report will break.

Procedure

1. Log in to SQL Server Management Studio as a user with Administrative privileges.

2. In the following script, edit the @oldserver and @newserver variables.

Declare @oldserver varchar(32)

Declare @newserver varchar(32)

set @oldserver = 'OLDSERVERNAME'

set @newserver = 'NEWSERVERNAME'

update dbo.ecm_rpt_reports_scheduled

set export_path = '\\' +

@newserver +

substring(export_path,len(@oldserver)+3, len(export_path)-(len

(@oldserver)+2))

where export_path like '%' + @oldserver + '%'

update dbo.ecm_sysdat_actions_ui_definition_text_xref

set definition_text =

replace(cast(definition_text as varchar(max)), @oldserver,

@newserver)

where

definition_text like '%' + @oldserver + '%'

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3. Run the script.

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Index

A

accessibility to SRS report folder 27

B

back up additional files

customizations to Collector 22
reports exported 22

backup procedures 9

database 9
differential, daily 16
file system 22
full backup 10
HTTP certificates 22
HTTP Certificates 22

C

certificates 22

import 28

compliance 9
corporate standards 9

D

daily/differential backup 16
database

backup 9
restoration 33, 35

disaster recovery plan 7
duplicate hardware 7

F

file system

backup 22
restoration 43

full backup 10

H

historical data 7
HTTP certificates 22

import 28

I

import HTTP certificates 28
installation 41
installation configurations 7

M

maintenance plan 9

R

recovery

Collector 7
procedures 27
server installation 41

report folder access 27
restore databases 33

configuration management 38
report server 35
system 33

restore file system components 43

S

single-tier installation 7
SRS report folder 27

T

three-tier installation 7
two-tier installation 7

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