V-Series™ 2.1
User Manual
Scan to
learn more.
Model: V21d-J8
Please read this guide before using the product.
ENG - ii
Accessibility
Contact VIZIO for accessibility support at:
Email: accessibility@vizio.com
Phone: 1-877-698-4746
Binding Arbitration Agreement and Class Action Waiver This purchase is subject to full VIZIO Terms and Conditions, including Binding Arbitration Agreement and Class Action Waiver, which may be viewed at vizio.com/en/terms/terms-of-service.
By using this device, you accept those Terms and Conditions.
You have the right to opt out of the Binding Arbitration Agreement and Class Action Waiver within 60 calendar
days of your purchase. Please refer to the Limited Warranty section of this User Manual or view the full VIZIO
Terms and Conditions for opt-out instructions.
ENG - iii
IMPORTANT SAFETY INSTRUCTIONS
Your Unit is designed and manufactured to operate within dened design limits, and misuse may result in electric shock or re. To prevent your Unit from being damaged,
the following rules should be observed for its installation, use, and maintenance. Please read the following safety instructions before operating your Unit. Keep these
instructions in a safe place for future reference.
• Heed all warnings.
• Follow all instructions.
• Do not use this Unit near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other Unit (including ampliers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has
two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not t into your outlet, consult an
electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched particularly at the ends where the plug is located, near convenience receptacles, or where they exit from the Unit.
• Only use attachments/accessories specied by the manufacturer.
• Use only with the stand, tripod, or bracket specied by the manufacturer, or sold with the Unit. When a cart is used, use caution when moving the cart/Unit
combination to avoid injury from tip-over.
• Unplug this Unit during lightning storms or when unused for long periods of time.
• Refer all servicing to qualied service personnel. Servicing is required when the Unit has been damaged in any way, such as when the power supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the Unit, the Unit has been exposed to rain or moisture, does not operate normally, or has been dropped.
• To reduce the risk of electric shock or component damage, switch o the power before connecting other components to your Unit.
• Unplug the power cord before cleaning your Unit. A damp cloth is sucient for cleaning. Do not use a liquid or a spray cleaner on your Unit. Do not use abrasive
cleaners.
• Always use the accessories recommended by the manufacturer to ensure compatibility.
• When moving your Unit from an area of low temperature to an area of high temperature, condensation may form in the housing. Wait before turning on your Unit to
avoid causing re, electric shock, or component damage.
• Slots and openings in the back and bottom of the Unit are provided for ventilation. To ensure reliable operation of your Unit and to protect it from overheating, be sure
these openings are not blocked or covered. Do not place your Unit in a bookcase or cabinet unless proper ventilation is provided.
• Never push any object into the slots and openings on your Unit. Do not place any objects on the top of your Unit. Doing so could short circuit parts causing a re or
electric shock. Never spill liquids on your Unit.
• Do not block the subwoofer ports. Allow for 1-2 inches of space around all sides for ventilation.
• WARNING: Exposure to loud sounds can damage your hearing causing hearing loss and tinnitus (ringing or buzzing in the ears). With continued exposure to loud
noises, ears may become accustomed to the sound level, which may result in permanent damage to hearing without any noticeable discomfort.
• When connected to a power outlet, power is always owing into your Unit. To totally disconnect power, unplug the power cord.
• Do not overload power strips and extension cords. Overloading can result in re or electric shock.
• The wall socket should be located near your Unit and be easily accessible.
• Keep your Unit away from moisture. Do not expose your Unit to rain or moisture. If water penetrates into your Unit, unplug the power cord and contact your dealer.
Continuous use in this case may result in re or electric shock.
ENG - iv
IMPORTANT SAFETY INSTRUCTIONS
• Do not use your Unit if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to
repair your Unit yourself.
• Avoid using dropped or damaged appliances. If your Unit is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power
cord immediately and contact your dealer for repair. Continued use of your Unit may cause re or electric shock.
• Do not install your Unit in an area with heavy dust or high humidity. Operating your Unit in environments with heavy dust or high humidity may cause re or electric
shock.
• Ensure that the power cord and any other cables are unplugged before moving your Unit.
• When unplugging your Unit, hold the power plug, not the cord. Pulling on the power cord may damage the wires inside the cord and cause re or electric shock. When
your Unit will not be used for an extended period of time, unplug the power cord.
• To reduce risk of electric shock, do not touch the connector with wet hands.
• Insert the remote control batteries in accordance with instructions. Incorrect polarity may cause the battery to leak which can damage the remote control or injure the
operator.
• Read and follow all warnings printed on the Unit.
• WARNING: This equipment is not waterproof. To prevent a re or shock hazard, do not place any container lled with liquid near the equipment (such as a vase or
ower pot) or expose it to dripping, splashing, rain, or moisture.
• CAUTION: Danger of explosion or re if batteries are mistreated. Replace only with the same or specied type.
• Do not leave the batteries exposed to direct sunlight for a long period of time with doors and windows closed. Do not disassemble the batteries or dispose of it in re.
• If the main wall plug or the appliance coupler is disconnected, the disconnected device will remain readily operable upon reconnection to an appropriate power source.
• No open ames, such as lighted candles, should be placed on the Unit.
• The ventilation should not be impeded by covering the ventilation openings with items,such as newspapers, table-cloths, curtains, etc.
• The equipment shall be used at maximum 35 degree C ambient temperature.
WARNING: To reduce the risk of re or electric shock, do not expose this Unit to rain or moisture.
CAUTION
RISK OF ELECTRIC
SHOCK DO NOT OPEN
The lighting ash with arrowhead symbol
within an equilateral triangle is intended
to alert the user to the presence of not
isolated dangerous voltage within the
appliance that may be sucient magnitude
to constitute a risk of shock to persons.
The exclamation point within an
equilateral triangle is intended to alert
the user to the presence of important
operating and servicing instructions in the
literature accompanying the appliance.
Warning: This equipment is a Class II or
double insulated electrical appliance. It
has been designed in such a way that it
does not require a safety connection to
electrical earth.
ENG - v
TABLE OF CONTENTS
Package Contents ......................................................................................................................................1
Controls & Connections ............................................................................................................................2
First-time Setup .........................................................................................................................................4
Using the Remote ......................................................................................................................................7
Proper Placement ......................................................................................................................................8
Mode & Level Settings ............................................................................................................................... 9
Using Button Combinations ......................................................................................................................11
Programming the Sound Bar ....................................................................................................................12
Bluetooth Pairing .......................................................................................................................................13
Using Bluetooth Mode ...............................................................................................................................14
Connecting to a Voice Assistant .............................................................................................................. 15
Advanced Setup .........................................................................................................................................17
Connecting with HDMI ARC ......................................................................................................................18
Wall-mounting ............................................................................................................................................20
Product Registration and Support ...........................................................................................................22
Help & Troubleshooting .............................................................................................................................23
Limited Warranty .......................................................................................................................................24
Legal & Compliance ...................................................................................................................................27
Specications ............................................................................................................................................28
ENG - vi
Package Contents
VIZIO
Sound Bar
Remote Control
with 2x AAA Batteries
Power Cable
2 x Wall
Mount Brackets Quick Setup Steps
Wall Mount Template User Manual
HDMI Cable
Quick Setup Guide
Get easy setup videos and more.
Scan with your phone camera or QR reader.
vizio.com/qr/V21d-J8
Connect.
• Plug in the power cable to power on your
1
sound bar.
• Then use the included HDMI
2
cable to connect to your TV.
HDMI (ARC or eARC)
Why HDMI? Highest Quality Connection.
Connect to the HDMI ARC/eARC port on your TV
for the best possible sound quality.
HDMI OUT
(ARC)
Unlock the best picture and audio quality
More questions?
with a VIZIO SmartCast® TV.
support.vizio.com
Get customer support help
and view the User Manual here:
Scan here to shop our V-series™ TVs:
ENG - 1
Controls & Connections
AUX VA
**
Bottom of Sound Bar
Power Port
AUX In
Analog Audio In
(Stereo 3.5mm)
Digital Optical
Analog Audio In
(Stereo 3.5mm)
Audio In
*
Supports .WAV and .MP3 le format playback only.
**
Only use this port to connect a Voice Assistant device. See Connecting to a Voice Assistant on page 15 for more information.
ENG - 2
USB* In
HDMI (ARC)
Out to TV
Controls & Connections
Front of Sound Bar
Power
Press to turn on or o.
Input
Press to change the audio source.
(See ‘Bluetooth Pairing’ for more information.)
Right Side
Volume
Increase or decrease the
loudness of the audio.
Bluetooth Input
Hold to pair.
ENG - 3
First-time Setup
1
(Not all cables are included.)
Bottom of Sound Bar
*
Not all TVs have the audio outputs shown.
To connect the sound bar directly to your
other devices (Blu-ray player, game system,
etc.) see your device’s user manual.
ENG - 4
Choose the best possible connection cable type and connect it to your TV.*
Digital Optical
**
Cable
Be sure the TV port is an audio
output, not an audio input.
OR OR
3.5mm to
RCA cable
**
Some TVs do not pass through digital audio:
When using the digital input, if there is no audio, try:
• setting the TV output to PCM, or
• connecting directly to your Blu-ray or other source.
BEST
HDMI ARC
Cable
Bottom of Sound Bar
2
First-time Setup
Connect the power cable to the sound bar AC IN as shown.
Plug the power cable into an electrical outlet.
ENG - 5
First-time Setup
3
5
*Occurs only during rst-time set up.
**Auto detect function only occurs once when the sound bar is rst powered on. To enable this feature
again, you must do a Factory Reset (see the Using Button Combinations section for more information)
or press and hold the INPUT button for 3 seconds.
ENG - 6
Remove the battery cover by gently
sliding it away from the remote.
To p To p
When needed, VIZIO recommends replacing the batteries that came with
this remote with two, new Duracell ‘AAA’ alkaline batteries.
After turning on both your TV and sound bar, it will automatically begin searching for an active input.*
The LED indicator on the front of the sound bar will begin cycling in different colors through inputs until
an audio source is detected.
Tip: Pressing the INPUT button will stop the auto
detect function.
You can press the INPUT button to switch between audio
sources. For example, if you connected your TV to HDMI, set the
sound bar to HDMI.
**
4
Insert the included batteries and gently
slide the battery cover back into place.
Input
Power
Change the input source.
Input
(Long press for Auto Input Search)
(Long 10 second press to enable/disable AUX VA)
Using the Remote
*
Power
Turn on or o
Turn Virtual: X on or o
Virtual: X
Bluetooth
Press to go to Bluetooth Mode
(Long press for Pairing Mode)
(Long 10 second press to enable/disable BT VA)
Previous
Return to previous track.
(Changes audio settings)
Up/Down
Change to previous/next track
EQ Settings
Change equalizer settings
Bass
Use the Previous/Next buttons to
increase/decrease the bass level
Mute
Mute/unmute.
(Long press to turn LED power indicator and
voice notications on/o)
TruVolume
Turns TruVolume on or o.
OK
Select an option, play or pause.
(Long press for Info)
Next
Skip to the next track.
(Changes audio settings)
Volume +/-
Increase and decrease volume
Night Mode
Turns Night Mode on or o
Treble
Use the Previous/Next buttons to
increase/decrease the treble level
*Press INPUT then
Press INPUT then
Previous
to select previous input.
Next
to select Bluetooth input.
ENG - 7
Proper Placement
For the best surround sound experience, position the sound bar as shown.
The sound bar should be close to ear level (approx. 2-3 ft. off the floor).
ENG - 8
Sound bar is centered
below the TV.
(If your TV permits it, you can also slide
the sound bar underneath the TV.)
Mode & Level Settings
The LED indicators will behave differently with each function.
Function LED Behavior Description
Press the INPUT button on the remote to cycle through the available inputs. Press and
hold the INPUT button for 3 seconds to enable the auto input detect function.Specic
Input
Bluetooth Pairing
DTS Virtual: X
DTS TruVolume
Equalizer Mode
The single LED will show a
color according to the input.
Searching: Flash from left
to right continuously.
On
O
On
O
Music
Movie
Game
Dialogue
inputs will show a dierent LED color:
• AUX In: Green
• AUX VA: Violet
• Digital Optical: Red
Press and hold the button on the remote. The sound bar will be discoverable for 15
minutes. You can now search for the sound bar (VIZIO V21d) using your Bluetooth Device.
The sound bar will power down if no device is found.
Note: Set your Bluetooth device into pairing mode prior to the sound bar.
Press the VRT: X button to enable/disable Virtual: X. When ON, all inputs will produce a
virtual sound technology that simulates the eect of having overhead sound. When OFF, all
sources will play back in stereo.
Press the TVOL button to enable/disable TruVolume. When ON, TruVolume provides a
consistent and comfortable volume level for a more enjoyable listening experience.
Press the EQ button to cycle through four preset equalizer settings: Music, Movie,
Game, Dialogue.
Note: Movie mode is on by default.
• HDMI ARC: Magenta
• Bluetooth: Blue
• USB: Orange
LED Indicators are located here.
ENG - 9
Mode & Level Settings
Function LED Behavior Description
Dolby Audio or
ENG - 10
Bass Level
Treble Level
Night Mode
Auto VA
DTS signal
Three center LEDs
indicate level 0
Three center LEDs
indicate level 0.
On
O
O
Both
AUX
BT
Dolby Audio: white LED
DTS signal: amber LED
Press the BASS button and then use the Next/Previous buttons to increase/decrease
the bass level. The LED indicators will move to the right with increasing levels and left with
decreasing levels. Decreasing the bass level to the lowest setting will reduce bass and
subwoofer levels on the bar. This is best for watching TV late at night in a quiet environment.
Press the TREB button and then use the Next/Previous buttons to increase/decrease
the treble level. The LED indicators will move to the right with increasing levels and left with
decreasing levels.
Press the NIGHT button and then use the Next/Previous buttons to enable/disable Night
Mode. When enabled (On), the sound bar will lower bass frequency levels to provide a more
quiet environment (ideal for apartment living and homes with sleeping children).
Note: Night mode will be OFF the next time the sound bar is turned on.
Press and hold the INPUT button on the remote for 10 seconds to enable/disable AUX VA.
Press and hold the Bluetooth button on the remote for 10 seconds to enable/disable
Voice Assistant Bluetooth (BT). Refer to Connecting to a Voice Assistant on page 15 for
more information.
Dolby Audio and DTS are available on the HDMI ARC and Digital
Optical audio inputs. When a Dolby Audio or DTS signal is detected, the LED will light up
for 5 seconds before fading away.
—or—
Using Button Combinations
There are other functions that are triggered by
different button combinations on the sound bar.
Function LED Behavior Description
Reset the sound bar to the factory default settings. To perform a Factory Reset,
Factory
Reset
All LEDs will ash 3 times
Press and hold the Bluetooth ( ) and Volume Down (—) buttons for 5 seconds.
Note: This will erase all settings and preferences that you have set.
Buttons are located here.
VIZIO TV Remote
Control
Eco Power Mode
Speaker Test
Enabled
Disabled
Enabled
Disabled
—
Enable/disable the use of a VIZIO TV remote control to power on and adjust the volume of the
sound bar. To enable/disable this function, Press and hold the Power (
buttons for 5 seconds.
When the Eco Power Mode setting is enabled, the sound bar will automatically
power down after a period of inactivity. When disabled, the sound bar will remain
powered on until you turn it o. To enable/disable this function,
Power
( ) and Volume Down (—) buttons for 5 seconds.
Note: Eco Power mode is disabled by default.
Press and Hold
A voice will begin calling out each speaker beginning with left (left, right, and
subwoofer-white noise). If any of these are missing, check the connection and run
the speaker test function again.
the Bluetooth( ) and Volume Up (+) buttons for 5 seconds.
) and Volume Up ( + )
Press and hold
the
ENG - 11
Programming the Sound Bar
You can program your sound bar to accept TV remote IR commands.
Function LED Behavior Description
Press the OK and Volume Down buttons at the same time to put the sound
Learn Volume Down
Learn Volume Up
Learn Mute
Waiting to learn:
Flash from left to right
and back continuously.
Learning conrmed:
All of the LEDs will blink
twice.
bar into learning mode. While the sound bar is in learning mode, press the Volume Down
button on the TV remote control.
Press the OK and Volume Up buttons at the same time to put the sound bar
into learning mode. While the sound bar is in learning mode, press the Volume Up button
on the TV remote control.
Press the OK and Volume Mute buttons at the same time to put the sound
bar into learning mode. While the sound bar is in learning mode, press the Mute button on
the TV remote control.
Point both the sound bar and TV
remotes towards the front of the
sound bar when programming.
ENG - 12
Turn o your TV speakers when
programming your sound bar.
To pair the sound bar with a Bluetooth device:
Bluetooth Pairing
1. Press and hold the Bluetooth button
on the sound bar or remote for ve (5) seconds.
2. Search for the sound bar (VIZIO V21d) using your Bluetooth device. For more information, refer to the user
documentation that came with the device.
3. Now you can play audio from your Bluetooth device. Volume can be controlled on both your source device and
the sound bar.
Bluetooth Device Button Located on the Side of Sound Bar
In Bluetooth pairing mode, the LED indicators on the display panel on
the front of the sound bar will light up from left to right continuously.
Once the device is paired, the LED indicators will stop flashing.
ENG - 13
Using Bluetooth Mode
1. Your sound bar supports music streaming from devices with Bluetooth capability.
(Device compatibility will vary, see your device’s documentation for more information.)
2. Once you have paired your source device to the sound bar your device should remain paired. (within range)
3. If the source is changed back to Bluetooth, any paired Bluetooth device will reconnect automatically.
4. If the input is changed, the Bluetooth device will disconnect (will stay connected if Auto VA BT is on).
Maximizing Signal
A Bluetooth signal has a range of up to 30 feet. Keep in mind that Bluetooth is a compressed audio
format, so streamed music may lose some integrity when compared to a wired connection.
Try the following if your sound quality is less than optimal:
• If you hear any break-up or disconnect while streaming music from your device, move the source device closer
to the sound bar.
• Be sure that there are no solid obstructions in the line-of-sight between the sound bar and the source device.
• Other wireless devices can affect Bluetooth range, including wireless security cameras, wireless video
baby monitors, cordless phones, and microwave ovens. Turning off or moving these devices may improve
Bluetooth range.
ENG - 14
Your sound bar is not equipped with a
microphone, so it cannot operate as a
hands-free device for a smartphone.
Reduce the volume levels on your device and
on the sound bar before pressing Play. High
volume levels can damage your hearing.
Connecting to a Voice Assistant
Your sound bar can connect to a Voice Assistant (VA) device through an AUX VA or Bluetooth connection.
Once connected, your sound bar will now act as the VA speaker.
Features and Benets:
• Voice Assistant Dedicated Input: VA can be active on the sound bar even if the sound bar is set to a different
input with audio playing.
• Auto Muting: If playing audio from the sound bar, the VA will play over the original source audio for 10
seconds. If continued after the 10 seconds, the VA audio will mute the original source audio. Once the VA audio
is stopped the original source audio will resume.
Make sure your sound bar is turned ON and Eco Power setting is
turned OFF. Refer to Eco Power mode on page 11 to disable.
Setup Tips:
• If the VA audio is too low, adjust the volume from the VA device.
• If the start of the response from the VA is cut off, enable “Start of Request” from your VA app settings.
• To disable the VA function, press and hold the INPUT button on the remote for 10 seconds to turn on or off.
Refer to Auto VA on page 10 for more information.
ENG - 15
Connecting to a Voice Assistant
Using the AUX VA Port to Connect
(If there is no AUX port on the VA device, use a Bluetooth connection instead.)
1. Use a 3.5mm audio cable to connect the AUX VA port on the sound bar to an AUX port on your voice assistant device.
2. Press and hold the INPUT button on the remote for 10 seconds to enable/disable AUX VA mode.
Connect to the AUX VA port only
OR
3.5mm Audio Cable
Only one VA mode (AUX or Bluetooth) can be enabled at a time.
Using Bluetooth to Connect
1. Press and hold the Bluetooth button on the sound bar or remote for three (3) seconds. Search for the sound bar (VIZIO
V21d) using your VA device app. For more information, refer to the user documentation that came with the device.
2. After successful pairing, press and hold the Bluetooth button on the remote for 10 seconds to enable/disable
Bluetooth VA mode.
ENG - 16
Advanced Setup
Digital Optical
Cable
Tablet/MP3 Player/Laptop
*
Supports .WAV and .MP3 le format playback only.
3.5mm to RCA
Cable
Media Player
HDMI
Cable
Game Console
USB Thumb
*
Drive
ENG - 17
Connecting with HDMI ARC
ENG - 18
HDMI (ARC) port on your TV
*
HDMI (ARC)
*
HDMI ARC port location may dier by TV manufacturer. See your TV’s user manual for more information.
Connecting with HDMI ARC
What is HDMI Audio Return Channel (ARC)?
• Using HDMI ARC, your TV can send audio to the sound bar using an HDMI cable.
• Connect your sound bar to your TV’s HDMI ARC port using an HDMI cable that is ARC compatible.
To connect using HDMI*:
1. Connect one end of the HDMI cable to the HDMI 1 (ARC) port on the back of your TV.
2. Connect the other end to the HDMI (ARC) port on your sound bar.
3. From the AUDIO menu on your TV, change the Digital Audio Setting to Dolby Digital or Bitstream.
†
4. From the SYSTEM menu, enable CEC and ARC (SAC)
5. From the CEC menu, select Device Discovery to register the sound bar with the TV.
If you want to use the TV remote to control the sound bar volume:
Enable System Audio Control from the CEC menu.
*
The following steps are for use with a VIZIO TV, steps may dier by TV manufacturer. See your TV’s user manual for more information.
†
CEC Function naming may dier by TV manufacturer. See your TV’s user manual for more information.
functions.
ENG - 19
Wall-mounting
Place the included wall mounting template against the wall under your TV.
1
Mark the two bracket holes using a pencil.
WALL MOUNTING T EMPLATE
LEAVE THIS SPACE BETWEEN THE SOUND BAR AND YOUR TV
*
Bracket Screw
NOT INCLUDED WITH SOUND BAR
ENG - 20
72-M21DH8-WALB1
Install the wall mount brackets to the wall. Be sure your screws are attached to wood studs,
2
drywall anchors (for drywall), or concrete anchors (for brick/concrete walls).
Screws for attaching the bracket to the wall are
not included. Choose the screw type and length
appropriate to your home’s construction. If in doubt,
consult a professional installer.
* Do not use any of the included screws for the wall mount installation. These are not intended for mounting.
Refer to the "Wall-mounting" section in the User Manual for additional information.
Bracket Screw
*
(Not included with sound bar)
Suggested screw size: 3.5 mm diameter,
1.63" minimum length
3
Wall-mounting
Wall-Mount Slots
Bottom of Sound Bar
Note: When wall mounting the sound bar,
these arrows should point upwards.
Hang the sound bar on the wall mount backets then slide down to lock in place.
ENG - 21
Product Registration and Support
Get helpful tips and register your sound bar.
Scan with your phone camera or QR reader.
Customized Support
Get assistance quickly with your information on hand.
News and Oers
Take advantage of the latest news and special oers from VIZIO.
Updates and Enhancements
Stay up-to-date with important product updates and notications.
More questions? Find answers at:
SUPPORT.VIZIO.COM
ENG - 22
There is no power.
There is no sound.
I hear buzzing or
humming.
Help & Troubleshooting
• Press the POWER button on the remote control or on the side of your sound bar.
• Ensure the power cord is securely connected.
• Plug a different device into the electrical outlet to verify that the outlet is working correctly.
• Increase the volume. Press VOLUME UP on the remote control or on the side of your sound bar.
• Press MUTE on the remote to ensure the sound bar is not muted.
• Press INPUT on the remote or on the side of your sound bar to select a different input source.
• When using either of the Digital Inputs, if there is no audio: (A) try setting the TV output to PCM or (B) connect
directly to your Blu-ray/other source, some TVs do not pass through digital audio.
• On digital inputs, there will be a voice announcement if an unsupported format is present.
Set the source to output PCM.
• Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or
STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.
• If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.
• Ensure all cables and wires are securely connected.
• Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the
problem may be with the original device.
• Connect your device to a different input on the sound bar.
The remote isn’t
working.
• Replace the remote batteries with new ones.
• Point the remote directly at the center of the sound bar when pressing a button.
• If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming
application (e.g., Pandora doesn’t support the BACK button).
ENG - 23
Limited Warranty
UNITED STATES
By using this VIZIO product, you accept all VIZIO Terms and Conditions, including all the Terms of Warranty, BINDING ARBITRATION AGREEMENT, and
Class Action Waiver. If you do not agree to the terms of this warranty, do not use the VIZIO product and, within thirty (30) days of the date of purchase, return it for a
refund to the authorized retailer where you purchased it. You have the right to opt out of the Arbitration Agreement and Class Action Waiver within 60 calendar
days of your purchase. Please refer to the full section “Binding Arbitration Agreement; Class Action Waiver” below for more details and instructions for opt-out. Full
Terms and Conditions may be viewed at vizio.com/en/terms/terms-of-service.
How Long This Warranty Lasts
For non-commercial use, VIZIO warrants the product on the terms set forth below for one (1) year from the date of original purchase. For commercial use, VIZIO warrants
this product on the terms set forth below for ninety (90) days from the date of original purchase.
What This Warranty Covers
VIZIO warrants the product against defects in materials and workmanship when the product is used normally in accordance with VIZIO’s user guides and manuals.
Except where restricted by law, this warranty applies only to the original purchaser of a new product. The purchase must have been made from an authorized retailer in
the United States (including Puerto Rico). The product must also be located in the country where it was purchased at the time of warranty service.
How to Get Service
Before obtaining warranty service, you may visit www.vizio.com for additional help and troubleshooting. To obtain warranty service, contact VIZIO Customer Support by
going to support.vizio.com and selecting Contact Us. You can also call Customer Support (US): 855-209-4106.
Your Obligations Before Service
You must obtain pre-authorization before sending your product to a VIZIO service center. You may be required to supply a purchase receipt (or copy) to show that the
product is within the warranty period.
When you return a product to a VIZIO service center, you must ship the product in its original packaging or in packaging that aords an equal degree of protection. VIZIO
Technical Support will provide instructions for packing and shipping the product to the VIZIO service center.
ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY
SERVICE. If this occurs, your product will be restored to its original state. You will be responsible for restoring all applicable user data and downloaded applications.
Recovery and reinstallation of user data and downloaded applications is not covered under this warranty. In order to protect your personal information, VIZIO
recommends that you always clear all personal information from the product before it is serviced, regardless of the servicer.
VIZIO’s Responsibilities
If VIZIO determines that a product is covered by this warranty, VIZIO will (at its option) repair or replace it, or refund the purchase price to you. There will be no charge for
parts or labor during the warranty period. Replacement parts may be new or recertied at VIZIO’s option and sole discretion. Replacement parts and VIZIO’s labor are
warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service, whichever is longer.
ENG - 24
Limited Warranty
Types of Service
Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover
return shipping to the customer.
What This Warranty Does Not Cover
This warranty does not cover: (a) cosmetic damage; (b) normal wear and tear; (c) improper operation; (d) improper voltage supply or power surges; (e) signal issues;
(f) damage from shipping; (g) acts of God; (h) customer misuse, modications or adjustments; (i) installation, set-up, or repairs attempted by anyone other than by
a VIZIO authorized service center; (j) products with unreadable or removed serial numbers; (k) products requiring routine maintenance; or (l) products sold “AS IS”,
“CLEARANCE”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.
What to Do If You Are Not Satised With Service
If you feel VIZIO has not met its obligations under this warranty, you may attempt to resolve the issue informally with VIZIO. If you are unable to resolve the issue
informally and wish to le a formal claim against VIZIO, and if you are a resident of the United States, you must submit your claim to binding arbitration according to the
procedures described below, unless an exception applies. Submitting a claim to binding arbitration means that you do not have the right to have your claim heard by a
judge or jury. Instead your claim will be heard by a neutral arbitrator.
Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)
UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY OR CLAIM
RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS WARRANTY, A BREACH
OF THIS WARRANTY, OR THE VIZIO PRODUCT’S SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING ARBITRATION ADMINISTERED BY
THE AMERICAN ARBITRATION ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED BY THE AMERICAN ARBITRATION ASSOCIATION, IN
ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more
about the American Arbitration Association and its rules for arbitration by visiting www.adr.org or by calling 800-778-7879. Since this warranty concerns a transaction
in interstate or international commerce, the Federal Arbitration Act will apply.
The ling fees to begin and carry out arbitration will be shared between you and VIZIO, but in no event will your fees ever exceed the amount allowable by the American
Arbitration Association, at which point VIZIO will cover all additional administrative fees and expenses. VIZIO waives its right to recover attorneys’ fees in connection with
any arbitration under this warranty. If you are the prevailing party in an arbitration to which the Supplementary Procedures for Consumer-Related Disputes applies, then
you are entitled to recover attorneys’ fees as the arbitrator may determine.
The dispute will be governed by the laws of the state or territory in which you resided at the time of your purchase (if in the United States). The place of arbitration will
be Irvine, California, or your county of residence (if in the United States). The arbitrator will have no authority to award pUnitive or other damages not measured by the
prevailing party’s actual damages, except as may be required by statute. The arbitrator will not award consequential damages, and any award will be limited to monetary
damages and will include no equitable relief, injunction, or direction to any party other than the direction to pay a monetary amount. Judgment on the award rendered
by the arbitrator will be binding and nal, except for any right of appeal provided by the Federal Arbitration Act, and may be entered in any court having jurisdiction.
Except as may be required by law, neither you nor VIZIO nor an arbitrator may disclose the existence, content, or results of any arbitration under this warranty without
the prior written consent of you and VIZIO.
ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. VIZIO AND YOU AGREE THAT NO
PARTY WILL HAVE THE RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED AS A CLASS ACTION, A PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY
ENG - 25
Limited Warranty
OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.
NO ARBITRATION OR PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE PRIOR
WRITTEN CONSENT OF ALL PARTIES TO ANY SUCH ARBITRATION OR PROCEEDING.
Opt-Out Instructions
IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, THEN: (1) you must notify VIZIO in writing within sixty
(60) days of the date that you purchased the product; (2) your written notication must be mailed to VIZIO at 39 Tesla, Irvine, CA 92618, Attn: Legal Department; and
(3) your written notication must include (a) your name, (b) your address, (c) the date you purchased the product, and (d) a clear statement that you wish to opt out of
the binding arbitration agreement and class action waiver.
In addition, you may pursue a claim in small claims court in your county of residence (if in the United States) or in Orange County, California. In such case the provisions
of the section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents)” will not apply.
Exclusions and Limitations
TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED ABOVE. ANY IMPLIED
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE LIMITED IN DURATION TO THE
WARRANTY PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF VIZIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN
IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING VIZIO’S NEGLIGENCE,
ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), VIZIO MAY, AT ITS SOLE AND EXCLUSIVE
OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS NOTED, SOME STATES AND PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How the Law Applies
This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state and province to province. This warranty applies to the
greatest extent permitted by applicable law.
General
No employee or agent of VIZIO may modify this warranty. If any term of this warranty, other than the class action waiver, is found to be unenforceable, that term will
be severed from this warranty and all other terms will remain in eect. If the class action waiver is found to be unenforceable, then the entire section titled “Binding
Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” will not apply. This warranty applies to the maximum extent not prohibited by law.
Changes to Warranty
This warranty may change without notice, but any change will not aect your original warranty. Check www.vizio.com for the most current version.
ENG - 26
Legal & Compliance
FCC Class B Radio Interference Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Notice:
1. Any Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modication to this equipment. It is the responsibilities of the user to correct such
interference.
FCC RF Radiation Exposure Statement
1. This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum
distance 20cm between the radiator & your body.
3. FCC RF Warning
This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and
installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
Battery Disposal and Recycling
You must dispose of this product properly, according to local laws and regulations. Because this product contains electronic components and/ or a battery, it must be
disposed of separately from household waste. Contact local authorities to learn about disposal and recycling options. For more information, visit vizio.com/environment or
call (800) 374-3473..
Software Licenses
All software is provided subject to software license agreements and you agree that you will be bound by such license agreements in addition to other applicable terms of use. By using
the VIZIO products, you agree to the VIZIO Terms of Service and Privacy Policy. The VIZIO Terms of Use and Privacy Policy may be updated from time to time and are available to view at
vizio.com/terms and vizio.com/privacy, respectively.
Export Regulations
Customer acknowledges that the VIZIO products, which include technology and software, are subject to customs and export control laws in the United States (“US”). The products may
also be subject to the customs and export control laws and regulations of the country in which the products are manufactured and/or received.
© 2021 VIZIO, Inc. All Rights Reserved.
This User Manual may not be copied in whole or in part without the written permission of VIZIO, Inc. VIZIO, Inc. has made reasonable eorts to ensure the accuracy of the information
provided herein. All product specications, functionality, features, congurations, performance, design and other product information described herein are subject to change without
notice. VIZIO, Inc. is not responsible for typographical, technical, or descriptive errors. To review the most updated version of this User Manual and the associated Quick Start Setup
guide, go to vizio.com.
VIZIO, the VIZIO logo, the V logo, and other terms and phrases are trademarks or registered trademarks of VIZIO, Inc.
ENG - 27
Legal & Compliance
Specications
Sound Bar:
Built-in Subwoover
Connections:
Sound Pressure Level* (System):
Frequency Response (System):
Voltage:
Compliances:
*
Sound pressure level measured using pink noise at 1 meter, c-weighted.
ENG - 28
One 1.73" x 2.91” (44 x 74 mm) Full Range Driver for Each Channel (1 for left,1 for right)
Two 2.79" x 3.58” (71 x 91 mm) Drivers
One 3.5mm Stereo Audio
One Optical (Toslink)
HDMI (ARC)
98 dB
50 Hz - 20 KHz
100-240Vac, 50-60Hz
cULus / FCC Class B / CEC
One 3.5mm AUX Voice Assistant
Bluetooth
One USB (Supports .WAV and .MP3 format only)
®
DTS® Digital Surround
Multi-Channel Surround Sound
DTS® Virtual:X
Virtualized 3D Sound
™
Legal & Compliance
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of
Dolby Laboratories.
The terms HDMI and HDMI High Denition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks
of HDMI Licensing LLC in the United States and other countries.
The Bluetooth® word mark and Logos are registered trademark owned by Bluetooth SIG,Inc. and any use of such marks by
VIZIO, Inc. is under license. Other trademarks and trade names are those of their respective owners.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, Digital Surround, Virtual:X,
and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020
DTS, Inc. ALL RIGHTS RESERVED.
DTS® TruVolume
Volume Leveling
®
ENG - 29
ENG - 30
© 2021 VIZIO INC. ALL RIGHTS RESERVED.
201229SL
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