VIZIO
INSTALLATION GUIDE
E50x-E1, E55-E1, E65-E1
Please read this guide before using the product.
Safety Information
IMPORTANT SAFETY INSTRUCTIONS
Your Display is designed and manufactured to operate within dened
design limits. Misuse may result in electric shock or re. To prevent
your Display from being damaged, the following instructions should
be observed for the installation, use, and maintenance of your Display.
Read the following safety instructions before operating your Display.
Keep these instructions in a safe place for future reference.
• To reduce the risk of electric shock or component damage, switch o the
power before connecting other components to your Display.
• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with dry cloth.
• Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including ampliers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety. If the
provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched particularly
at plugs, convenience receptacles, and the point where they exit from
the apparatus.
• Only use attachments/accessories specied by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specied by the
manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to
avoid injury from tip-over.
• Unplug this apparatus during lightning storms or when unused
for long periods of time.
• Refer all servicing to qualied service personnel. Servicing is required
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when the apparatus has been damaged in any way, such as power-
supply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
• Unplug the power cord before cleaning your Display.
• When moving your Display from an area of low temperature to an
area of high temperature, condensation may form in the housing. Wait
before turning on your Display to avoid causing re, electric shock, or
component damage.
• A distance of at least three feet should be maintained between your
Display and any heat source, such as a radiator, heater, oven, amplier
etc. Do not install your Display close to smoke. Operating your Display
close to smoke or moisture may cause re or electric shock.
• Slots and openings in the back and bottom of the cabinet are provided
for ventilation. To ensure reliable operation of your Display and to
protect it from overheating, be sure these openings are not blocked
or covered. Do not place your Display in a bookcase or cabinet unless
proper ventilation is provided.
• Never push any object into the slots and openings on your Display
cabinet. Do not place any objects on the top of your Display. Doing
so could short circuit parts causing a re or electric shock. Never spill
liquids on your Display.
• Your Display should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supplied
to your home, consult your dealer or local power company.
• Do not apply pressure or throw objects at your Display. This may
compromise the integrity of the Display. The manufacturer’s warranty
does not cover user abuse or improper installations.
• The power cord must be replaced when using dierent voltage than the
voltage specied. For more information, contact your dealer.
• When connected to a power outlet, power is always owing into your
Display. To totally disconnect power, unplug the power cord.
• The lightning ash with arrowhead symbol within an equilateral triangle
is intended to alert the user to the presence of un-isolated, dangerous
voltage within the inside of your Display that may be of sucient
magnitude to constitute a risk of electric shock to persons.
• Do not overload power strips and extension cords. Overloading can
result in re or electric shock.
h
• The wall socket should be installed near your Display and easily
accessible.
• Only power of the marked voltage can be used for your Display. Any
other voltage than the specied voltage may cause re or electric shock.
• Do not touch the power cord during lightning. To avoid electric shock,
avoid handling the power cord during electrical storms.
• Unplug your Display during a lightning storm or when it will not be used
for long period of time. This will protect your Display from damage due
to power surges.
• Do not attempt to repair or service your Display yourself. Opening
or removing the back cover may expose you to high voltages, electric
shock, and other hazards. If repair is required, contact your dealer and
refer all servicing to qualied service personnel.
• WARNING: Keep your Display away from moisture. Do not expose your
Display to rain or moisture. If water penetrates into your Display, unplug
the power cord and contact your dealer. Continuous use in this case may
result in re or electric shock.
• Do not use your Display if any abnormality occurs. If any smoke or odor
becomes apparent, unplug the power cord and contact your dealer
immediately. Do not try to repair your Display yourself.
• Avoid using dropped or damaged appliances. If your Display is dropped
and the housing is damaged, the internal components may function
abnormally. Unplug the power cord immediately and contact your
dealer for repair. Continued use of your Display may cause re or
electric shock.
• Do not install your Display in an area with heavy dust or high humidity.
Operating your Display in environments with heavy dust or high
humidity may cause re or electric shock.
• Follow instructions for moving your Display. Ensure that the power cord
and any other cables are unplugged before moving your Display.
• When unplugging your Display, hold the AC/DC power adapter, not the
cord. Pulling on the power cord may damage the wires inside the cord
and cause re or electric shock. When your Display will not be used for
an extended period of time, unplug the power cord.
• To reduce risk of electric shock, do not touch the connector with wet
hands.
• Insert batteries in accordance with instructions. Incorrect polarities may
cause the batteries to leak which can damage the remote control or
injure the operator. Do not expose batteries to excessive heat such as
sunshine, re or the like.
• If any of the following occurs, contact the dealer:
• The power cord fails or frays.
• Liquid sprays or any object drops into your Display.
• Your Display is exposed to rain or other moisture.
• Your Display is dropped or damaged in any way.
• The performance of your Display changes substantially.
• This apparatus shall not be exposed to dripping or splashing and no
objects lled with liquids, such as vases, shall be placed on the apparatus.
• The mains plug or appliance coupler is used as the disconnect device,
the disconnect device shall remain readily operable.
• CAUTION - These servicing instructions are for use by qualied service
personnel only. To reduce the risk of electric shock, do not perform
any servicing other than that contained in the operating
instructions unless you are qualied to do so.
• The lightning ash with arrowhead symbol within an
equilateral triangle is intended to alert the user to the
presence of uninsulated DANGEROUS VOLTAGE within the
product’s enclosure that may be of sucient magnitude to
constitute a risk of electrical shock to persons.
• Please use caution around the Display: pulling or pushing on the Display
may cause the Display to tip or fall over resulting in personal injury and/
or property damage.
• WARNING: Exposure to loud sounds can damage your hearing causing
hearing loss and tinnitus (ringing or buzzing
• in the ears). With continued exposure to loud noises, ears may become
accustomed to the sound level, which may
• result in permanent damage to hearing without any noticeable
discomfort.
• Install the Display where it cannot be pulled, pushed or knocked over.
• Do not allow children to hang onto the product.
• Store the accessories (remote, batteries, etc.) in a location safely out of
the reach of children.
• The American Academy of Pediatrics discourages television viewing for
children younger than two years of age.
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Table of Contents
Package Contents ......................................................................................................... 5
This is your basic remote ............................................................................................. 6
Inserting and replacing batteries. ....................................................................... 7
Using your smartphone or tablet as a remote. ......................................................... 8
Minimum Recommended Requirements. .......................................................... 9
Installing the Display Stands ....................................................................................... 10
First-Time Setup............................................................................................................ 12
Pairing your mobile device .......................................................................................... 16
Pairing Via Wi-Fi .................................................................................................... 17
Getting started with Google Cast. ............................................................................... 18
How to cast content .............................................................................................. 19
Getting started with the VIZIO SmartCast app .......................................................... 20
Account Setup ....................................................................................................... 20
Selecting a Cast device ......................................................................................... 21
Basic Display functions. ........................................................................................ 22
Category Pages ...................................................................................................... 23
Wall-mounting the Display .......................................................................................... 24
Additional connections ................................................................................................ 26
Connecting an audio device ................................................................................. 26
Regulatory Information - E-Series Display ................................................................. 29
Limited Warranty .......................................................................................................... 31
Legal Information ......................................................................................................... 34
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Package Contents
INSTALLATION GUIDE
VIZIO
Please read this guide before using the product.
Home Theater
Display
Multi-Language
Installation Guide
Display
Stands
Basic Remote
w/Batteries
4 x Phillips
Screws
Power
Cable
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This is your basic remote
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Turn the Display on or o.
POWER
LINK
Activate pairing mode
on Display.
VOLUME
Increase or decrease the
loudness of the audio.
MUTE
Turn the audio on or o.
INPUT
Change the currently
displayed input.
WIDE
Cycle through the dierent ratio
modes.
CHANNEL UP/DOWN
Change the channel.
PIC
Cycles through the dierent
picture setting modes.
Inserting and replacing batteries.
Two AAA batteries are included for you to use with
the basic remote control.
To insert/replace the batteries:
1. Find the notch on the back of the remote. Insert a
coin and pry open the back cover.
2. Remove the back cover and insert two AAA
batteries (included). Be sure to align the + and -
signs on the batteries and remote.
Visit http://support.vizio.com/ if you
have any questions.
1
2
WARNING: keep the remote control
batteries away from children. It may
cause choking and/or lead to a re or
chemical burn if mishandled. Do not
dispose of batteries in re. Replace only
with batteries of the correct type.
When needed, VIZIO recommends
replacing the batteries that came with
this remote with two, new Duracell ‘AAA’
alkaline batteries.
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Using your smartphone or tablet as a remote.
Your VIZIO Home Theater Display brings the way
you interact up to speed with the rest of your
entertainment experience. Using just your smart
phone or tablet, you can tap, swipe, or use voice
controls to access a virtually limitless library of
casting content.
To use your smartphone or tablet as your
SmartCast Remote:
• Download the VIZIO SmartCast on your
compatible mobile device and follow the
on-screen instructions to pair your device
with a VIZIO Home Theater Display
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.
*Device NOT included
Minimum Recommended Requirements.
Android*
• Android 4.4 or later**
• RAM: 1.5gb or more
• Storage: 8GB or more
• Networking: Wi-Fi
• Countries: US, Canada & Mexico
For a list of supported devices, see Google Play’s
Supported Devices article.
iOS*
• iOS 8.0 or later
• Countries: US, Canada & Mexico
• Devices supported: iPhone, iPad
The VIZIO SmartCast app is available for
download from the Google Play Store and
Apple App Store.
*Subject to change
**To use the Bluetooth LE functionality you must have Android 5.1 or later
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Installing the Display Stands
1
It is recommended that two people take
part in the stand installation.
Remove any plastic lm from the Home Theater
Display and stands.
Place the Display screen-down on a clean, at
surface. To prevent scratches or damage to
the screen, place the Display on a soft surface
such as a carpet, rug, or blanket, and avoid any
sharp edges.
Make sure the top and bottom edges of the screen
are being supported by the surface to avoid damage.
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Î
P
2
Insert the stands into the base of the Display. (The
stands are identical.)
Secure each stand to the Display with two (2) Phillips
screws (included).
Insert the screws into the back of the Display and
tighten them using a Phillips screwdriver.
When you are nished, place the Display on a stable,
level surface.
Note: The image shown here is for illustrative purposes only and may be subject to change.
The actual number of ports and their locations may vary, depending on the model.
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First-Time Setup
Connect all of your devices to
the Display rst.
1
Choose ONE connection type
for each device.
Note: The image shown here is for illustrative purposes only and may be subject to change.
The actual number of ports and their locations may vary, depending on the model.
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TV tuner and antenna required for over-the-air TV (Sold separately)
COMPONENT
CABLE
• ANALOG
• HD VIDEO (1080p)
• STEREO AUDIO
Common Devices
Cable or
Satellite Receiver
Blu-Ray Player
HDMI CABLE
(HDMI 1-4)
INTERNET
CONNECTION
*
For the best experience, VIZIO recommends using an Ethernet cable. However, your Display also has built-in Wi-Fi. See connecting
to the internet with Wi-Fi section for more information.
• DIGITAL
• HD VIDEO
• HD AUDIO
• HIGH-SPEED INTERNET CONNECTION
• LATEST CONTENT
Gaming Console
High Performance
Gaming PC
Instant access to Movies, TV
Shows, Music, and more.
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2
Connect one end of the power cable to the back of the
Display. The at edge of the connector faces the outer
edge of the Display.
Plug the other end of the power cord into an electrical
outlet. The Display powers on automatically.
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3
Pair your mobile device with the your VIZIO Display
using the VIZIO Smart Cast app
Browse content by genre across multiple apps at
once, then just tap to cast to the big screen!
VIZIO SmartCast app also allows you to access and
edit Display Settings from your device.
Install the VIZIO SmartCast app on your
mobile device prior to powering your
Display for the rst time.
*Device NOT included.
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Pairing your mobile device
To pair your mobile device:
1. Launch
mobile device and press the Power button on
the basic remote or on the back of the Display
to power on the Display.
2. From the VIZIO SmartCast app, tap on the
button in the top left corner. The side menu
is displayed.
3. Tap Setup a new Device from the list of
options.
The setup wizard appears and describes how to pair
your mobile device with the E-Series Display.
Hold your mobile device close to the VIZIO logo on
the bottom right corner of the Display for at least 5
seconds to pair it with the E-Series Display. Follow the
on screen instructions to nish the setup wizard.
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the VIZIO SmartCast app on your
Pairing Via Wi-Fi
If your device is not bluetooth enabled or you are having
trouble pairing, connect to your Home Theater Display
through the local Wi-Fi network.
To pair through a Wi-Fi network:
1. Tap Connect Via Wi-Fi from the SmartCast App’s
pairing screen
2. Look for your Home Theater Display name on
the list of discovered devices and tap to select.
Follow the on screen instructions to nish the setup
wizard.
Your VIZIO Home Theater Display name
is displayed on the screen during the
setup process. Look for a name such as
Cast1234
.
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Getting started with Google Cast.
With Google Cast built-in, you can access over 200,000 TV shows and movies from mobile apps you already know
and love. By simply tapping the Cast button on your favorite mobile apps, easily watch content go from your
mobile screen to the big screen.
Jurassic World now available on VUDU.
© 2015 Universal Studios. Rated PG-13.
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How to cast content
Streaming content to your E-Series Display is as simple as tapping an icon on your favorite app.
To cast content to your E-Series Display:
1. Open any cast compatible app.
2. Select the content you’d like to cast and tap the icon on the upper left hand side of the app screen.
3. Select the device you’d like to cast to and press play.
1
2
3
Jurassic World now available on VUDU. © 2015 Universal Studios. Rated PG-13.
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Getting started with the VIZIO SmartCast app
The VIZIO SmartCast app lets you wirelessly cast
your favorite movies, shows, music and more to your
E-Series Home Theater Display The app allows you to
search for content and control cast playback across
your favorite apps.
The VIZIO SmartCast app is available for
download from the Google Play Store and
Apple App Store.
Account Setup
You will need to log into your MyVIZIO account to take
full advantage of VIZIO SmartCast. If you do not have
an account, you can sign up for a free account.
1. Tap on the VIZIO SmartCast to begin.
2. a) Tap the Create an Account button to sign up
for a MyVIZIO account.
OR
b) If you already have an account, tap Sign In
below the Create an Account button to log into
your account.
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1
2a
2b
OR
Selecting a Cast device
Your device remote can be paired with multiple
cast-enabled devices, allowing you to seamlessly
access your content where ever you are.
To select a dierent cast device:
1. On the Home category page, tap This Device. The
device selection screen Displays.
2. Tap the device you want to begin casting to. Make
sure the other device is a cast-enabled device and
turned on.
1
2
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Basic Display functions.
You can turn on/o, change the input, mute, and
adjust the volume of your Display right from the VIZIO
SmartCast app.
To access the basic functions,
Theater Display is selected. If it is not, see
Cast device
.
make sure your Home
Selecting a
Turn Display on or o.
Power
Input
Change the currently
Displayed input.
Settings
Change settings
of Display.
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Cycles through the dierent
aspect ratio modes.
Wide
Mute
Turn the Display
audio on or o
Pic
Cycles through the
dierent picture modes.
Volume
Increase or decrease
the loudness of the
Display audio.
Category Pages
The VIZIO app categorizes video content into dierent
pages in the app. The pages are organized as:
• Display Shows - Popular, recently added,
recommended, and highly rated Display
shows.
• Movies - Popular, recently added,
recommended, Free, and highly rated movies.
• Music - Popular music videos and radio stations.
• Live Display - My favorite channels, currently
playing Display shows and movies.
• Kids - Movies and Display shows for kids.
• Live Streams - Popular, Display shows,
stations, and extreme sports streaming
stations.
To access the dierent pages:
• From the Home page, Swipe Up or Down to
access the dierent category pages. You can also
access these pages by pressing the button in
the top left corner.
1
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Wall-mounting the Display
To mount your Display on a wall, you will need a wall
mount. Consult the information on this page to nd
the appropriate mount for your Display.
Installing a Display on a wall requires lifting.
To prevent injury or damage to the Display,
ask someone to help you.
Be sure the mount you choose is capable of
supporting the weight of the Display. After you have
determined that you have the correct mount for your
Display, you can begin the installation.
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To install your Display on a wall:
1. Disconnect any cables connected to your Display.
2. Place the Display face-down on a clean, at, stable
surface. Be sure the surface is clear of debris that
can scratch or damage the Display.
3. Remove the stands by loosening and removing
the screws.
4. Attach your Display and wall mount to the wall,
carefully following the instructions that came with
your mount. Use only with a UL-listed wall mount
bracket rated for the weight/load of this Display.
E50x-E1 E55-E1 E65-E1
Screw Size: M6 M6 M6
Hole Pattern: 200 mm (V) x 200 mm (H) 200 mm (V) x 200 mm (H) 400 mm (V) x 400 mm (H)
Weight w/o Stand:
26.68 lb
(12.10 kg)
34.06 lb
(15.45 kg)
50.04 lb
(22.70 kg)
Wall-mount screw locations.
Note: The image shown here is for illustrative purposes only and may be subject to change. The actual number of ports and their locations may vary, depending on the model.
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Additional connections
Connecting an audio device
Your Display can output sound to an audio device,
such as a receiver or sound bar.
Note: The image shown here is for illustrative purposes only and may be subject to change.
The actual number of ports and their locations may vary, depending on the model.
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To connect your Display to an audio device:
1. Verify that your device has a video port that
matches an available port on the Display (HDMI,
3.5mm, etc.)
2. Turn the Display and your audio device o.
3. Connect the appropriate cable (not included) to
the Display and the device.
4. Turn the Display and your device on.
HDMI
CABLE
DIGITAL
OPTICAL
CABLE
RCA CABLE
• CEC 2-WAY COMMUNICATION
• 2.0 - 5.1 DIGITAL AUDIO
• PCM, DTS, DOLBY DIGITAL
• 2.0 - 5.1 DIGITAL AUDIO
• PCM, DTS, DOLBY DIGITAL
• ANALOG STEREO CONNECTION
• 2.0 CHANNEL
Sound bar system
Audio Receiver
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Award-Winning Customer Care At Your Convenience.
NEED HELP?
Go to: support.vizio.com
Find help with:
•
New product setup
• Connecting your devices
• Technical problems
• Product updates and more
Live chat
support available
You can also contact our
popular support team at:
Phone: (877) 698-4946 (toll-free)
Hours of Operation:
Monday - Friday: 7 am to 11 pm (CSt)
Saturday - Sunday: 9 am to 6 pm (CSt)
Se habla Español • Nous parlons Français
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Regulatory Information - E-Series Display
FCC Class B Radio Interference Statement
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/Display technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Notice
The changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Shielded interface cables and AC power cord, if any, must be used in
order to comply with the emission limits.
The manufacturer is not responsible for any radio or Display interference
caused by unauthorized modication to this equipment. It is the respon-
sibilities of the user to correct such interference.
FCC Warning
Changes or modications not expressly approved by the party
responsible for compliance with the FCC Rules could void the user’s
authority to operate this equipment.
Caution
Always use an AC/DC power adapter that is properly grounded.
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Canada Notice for License-Exempt Radio Apparatus
This device complies with Industry Canada’s license-exempt RSSs.
Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
This device operates on a no-protection no-interference basis. Should the
user seek to obtain protection from other radio services operating in the
same Display bands, a radio license is required. Please consult Industry
Canada’s document CPC-2-1-28, Optional Licensing for Low-Power Radio
Apparatus in the Display Bands, for details.
Cet appareil est conforme aux CNR exempts de licence d’Industrie
Canada. . Son fonctionnement est sujet aux deux conditions suivantes:
1. le dispositif ne doit pas produire de brouillage préjudiciable, et
2. ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
susceptible de provoquer un fonctionnement indésirable
Cet appareil fonctionne sur une base sans protection et sans interférence.
Dans le cas où l’utilisateur cherche à obtenir de la protection des autres
services de radio fonctionnant sur les mêmes bandes Display, aucune
license est requise. Veuillez consulter le document CPC-2-1-28 d’Industrie
Canada, License optionnelle pour les appareils radio de faible puissance,
pour plus de détails.
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003. Cet
appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Declaración de México:
La operación de este equipo está sujeta a las siguientes dos condiciones:
(1) es posible que este equipo o dispositivo no cause interferencia
perjudicial y (2) este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación no deseada.
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Limited Warranty
UNITED STATES AND CANADA
BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL THE
TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, PLEASE
READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS
OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, WITHIN THIRTY
(30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR A REFUND TO THE
AUTHORIZED RETAILER WHERE YOU PURCHASED IT.
This warranty contains a binding arbitration agreement and a class action
waiver for United States residents. If you live in the United States, the binding
arbitration agreement and class action waiver aect your rights under this
warranty. Please read the text under the section titled “Binding Arbitration
Agreement; Class Action Waiver (U.S. Residents Only)” carefully.
How Long This Warranty Lasts
For non-commercial use, VIZIO warrants the product on the terms set forth
below for one (1) year from the date of original purchase. For commercial
use, VIZIO warrants this product on the terms set forth below for ninety (90)
days from the date of original purchase.
What This Warranty Covers
VIZIO warrants the product against defects in materials and workmanship
when the product is used normally in accordance with VIZIO’s user guides
and manuals.
Except where restricted by law, this warranty applies only to the original
purchaser of a new product. The purchase must have been made from an
authorized retailer in the United States (including Puerto Rico) or Canada.
The product must also be located in the country where it was purchased at
the time of warranty service.
Zero Bright Pixel Defect Guarantee (Displays Only)
Your product may qualify for a warranty against “zero bright pixel” defects
for the duration of the warranty on select new product purchases. To
determine if this guarantee applies to your product, refer to the model’s
product information page at www.vizio.com, look for the “zero bright pixel”
guarantee on the box, or contact VIZIO Technical Support at the email
address or telephone number below.
How to Get Service
Before obtaining warranty service, you may visit www.vizio.com for
additional help and troubleshooting. To obtain warranty service, contact
VIZIO Technical Support via email at TechSupport@VIZIO.com or via phone
at 877 MY VIZIO (877-698-4946). The VIZIO Technical Support hours are
6:00AM to 9:00PM Monday through Friday and 7:00AM to 4:00PM Saturday
and Sunday, Pacic Time.
Your Obligations Before Service
You must obtain pre-authorization before sending your product to a VIZIO
service center. You may be required to supply a purchase receipt (or copy) to
show that the product is within the warranty period.
When you return a product to a VIZIO service center, you must ship the
product in its original packaging or in packaging that aords an equal degree
of protection. VIZIO Technical Support will provide instructions for packing
and shipping the product to the VIZIO service center.
ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A
PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL
SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to
its original state. You will be responsible for restoring all applicable user data
and downloaded applications. Recovery and reinstallation of user data and
downloaded applications is not covered under this warranty. In order to
protect your personal information, VIZIO recommends that you always clear
all personal information from the product before it is serviced, regardless
of the servicer.
VIZIO’s Responsibilities
If VIZIO determines that a product is covered by this warranty, VIZIO will (at
its option) repair or replace it, or refund the purchase price to you. There will
be no charge for parts or labor during the warranty period. Replacement
parts may be new or recertied at VIZIO’s option and sole discretion.
Replacement parts and VIZIO’s labor are warranted for the remaining
portion of the original warranty or for ninety (90) days from warranty service,
whichever is longer.
Types of Service
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Displays that are 32 inches or larger will usually be serviced in-home. Inhome service requires complete and easy access to the product and does
not include de-installation or re-installation of the product. In-home service
is subject to availability. VIZIO will provide other service options when inhome service is not available.
All other VIZIO products must be sent to a VIZIO service center to obtain
warranty service. VIZIO is not responsible for transportation costs to the
service center, but VIZIO will cover return shipping to the customer.
What This Warranty Does Not Cover
This warranty does not cover: (a) cosmetic damage; (b) normal wear and
tear; (c) improper operation; (d) improper voltage supply or power surges;
(e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer
misuse, modications or adjustments; (i) installation, set-up, or repairs
attempted by anyone other than by a VIZIO authorized service center; (j)
products with unreadable or removed serial numbers; (k) products requiring
routine maintenance; or (l) products sold “AS IS”, “CLEARANCE”, “FACTORY
RECERTIFIED”, or by a non-authorized reseller.
What to Do If You Are Not Satised With Service
If you feel VIZIO has not met its obligations under this warranty, you may
attempt to resolve the issue informally with VIZIO. If you are unable to
resolve the issue informally and wish to le a formal claim against VIZIO,
and if you are a resident of the United States, you must submit your claim to
binding arbitration according to the procedures described below, unless an
exception applies. Submitting a claim to binding arbitration means that you
do not have the right to have your claim heard by a judge or jury. Instead
your claim will be heard by a neutral arbitrator.
Binding Arbitration Agreement; Class Action Waiver (U.S. Residents
Only)
UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS
COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY
OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING
ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS
WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT’S SALE,
CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING ARBITRATION
ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION AND
CONDUCTED BY A SINGLE ARBITRATOR APPOINTED BY THE AMERICAN
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ARBITRATION ASSOCIATION, IN ACCORDANCE WITH ITS COMMERCIAL
ARBITRATION RULES AND ITS SUPPLEMENTARY PROCEDURES FOR
CONSUMER-RELATED DISPUTES. You may learn more about the American
Arbitration Association and its rules for arbitration by visiting www.adr.org
or by calling 800-778-7879. Since this warranty concerns a transaction in
interstate or international commerce, the Federal Arbitration Act will apply.
The ling fees to begin and carry out arbitration will be shared between you
and VIZIO, but in no event will your fees ever exceed the amount allowable
by the American Arbitration Association, at which point VIZIO will cover all
additional administrative fees and expenses. VIZIO waives its right to recover
attorneys’ fees in connection with any arbitration under this warranty. If
you are the prevailing party in an arbitration to which the Supplementary
Procedures for Consumer-Related Disputes applies, then you are entitled to
recover attorneys’ fees as the arbitrator may determine.
The dispute will be governed by the laws of the state or territory in which
you resided at the time of your purchase (if in the United States). The
place of arbitration will be Irvine, California, or your county of residence
(if in the United States). The arbitrator will have no authority to award
punitive or other damages not measured by the prevailing party’s actual
damages, except as may be required by statute. The arbitrator will not
award consequential damages, and any award will be limited to monetary
damages and will include no equitable relief, injunction, or direction to
any party other than the direction to pay a monetary amount. Judgment
on the award rendered by the arbitrator will be binding and nal, except
for any right of appeal provided by the Federal Arbitration Act, and may be
entered in any court having jurisdiction. Except as may be required by law,
neither you nor VIZIO nor an arbitrator may disclose the existence, content,
or results of any arbitration under this warranty without the prior written
consent of you and VIZIO.
ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL
BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. VIZIO AND YOU AGREE
THAT NO PARTY WILL HAVE THE RIGHT OR AUTHORITY FOR ANY DISPUTE
TO BE ARBITRATED AS A CLASS ACTION, A PRIVATE ATTORNEY GENERAL
ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR
PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.
NO ARBITRATION OR PROCEEDING WILL BE JOINED, CONSOLIDATED, OR
COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE
PRIOR WRITTEN CONSENT OF ALL PARTIES TO ANY SUCH ARBITRATION OR
PROCEEDING.
Exceptions to Binding Arbitration Agreement and Class Action Waiver
IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION
AGREEMENT AND CLASS ACTION WAIVER, THEN: (1) you must notify VIZIO
in writing within sixty (60) days of the date that you purchased the product;
(2) your written notication must be mailed to VIZIO at 39 Tesla, Irvine, CA
92618, Attn: Legal Department; and (3) your written notication must include
(a) your name, (b) your address, (c) the date you purchased the product, and
(d) a clear statement that you wish to opt out of the binding arbitration
agreement and class action waiver.
In addition, you may pursue a claim in small claims court in your county of
residence (if in the United States) or in Orange County, California. In such
case the provisions of the section titled “Binding Arbitration Agreement;
Class Action Waiver (U.S. Residents)” will not apply.
Exclusions and Limitations
TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE
NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED ABOVE.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE
LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE.
SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION
OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF
VIZIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND
EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES
AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES
RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING VIZIO’S
NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER
WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), VIZIO MAY,
AT ITS SOLE AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR OR
REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS NOTED,
SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How the Law Applies
This warranty gives you specic legal rights, and you may also have other rights,
which vary from state to state and province to province. This warranty applies to
the greatest extent permitted by applicable law.
General
No employee or agent of VIZIO may modify this warranty. If any term of this
warranty, other than the class action waiver, is found to be unenforceable, that
term will be severed from this warranty and all other terms will remain in eect. If
the class action waiver is found to be unenforceable, then the entire section titled
“Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” will not
apply. This warranty applies to the maximum extent not prohibited by law.
Changes to Warranty
This warranty may change without notice, but any change will not aect your
original warranty. Check www.vizio.com for the most current version.
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Legal Information
Software Licenses
All software is provided subject to a software license agreement(s) and
you agree that you will be bound by such license agreement(s) in addition
to these terms. Your use of this product is subject to VIZIO’s privacy policy,
which may be updated from time to time, and is available to view at
http://www.vizio.com/privacy.
Export Regulations
Customer acknowledges that the VIZIO products, which include technology
and software, are subject to customs and export control laws in the United
States (“US”). The products may also be subject to the customs and export
control laws and regulations of the country in which the products are
manufactured and/or received.
Internet Connectivity
Network conditions, environmental and other factors may negatively aect
connectivity and the resulting video quality, if any.
The applications and content of the applications pictured herein or described
in accompanying documentation may only be available in certain countries
or languages, may require additional fees or subscription charges, and may
be subject to future updates, modications or discontinuation without notice.
VIZIO has no control over third party applications or content and assumes
no responsibility for the availability or interruption of such applications or
content. Additional third party terms, conditions and restrictions apply. A
Google account is required to download applications from the Google Play
store. A MyVIZIO account is required to access certain features of the VIZIO
SmartCast app.
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Information in this Quick Start Guide is subject to change
without notice. To review the most updated version of this
Quick Start Guide and the associated User Manual, go to
http://www.vizio.com.
© 2016 VIZIO, Inc. All Right Reserved.
This Quick Start Guide may not be copied in whole or in part without the
written permission of VIZIO, Inc. VIZIO, Inc. has made reasonable eorts
to ensure the accuracy of the information provided herein. All product
specications, functionality, features, congurations, performance, design
and other product information described herein are subject to change
without notice. VIZIO, Inc. is not responsible for typographical, technical, or
descriptive errors.
VIZIO, the VIZIO logo, the V logo, and other terms and phrases are trademarks
or registered trademarks of VIZIO, Inc.
HDMI, HDMI High-Denition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing LLC.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. Used under license.
For DTS patents, see http://patents.dts.com. Manufactured under license
from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together
are registered trademarks, and DTS Studio Sound is a trademark of DTS, Inc.
© DTS, Inc. All Rights Reserved.
Dolby and the double-D symbol are registered trademarks of
Dolby Laboratories.
© 2016 Google Inc. All rights reserved. Google Cast is a trademark of
Google Inc.
Other names of companies, products, and services used in this Installation
Guide may be trademarks, trade names or service marks of others and
VIZIO, Inc. dis- claims any interest in trademarks, trade names or service
marks other than its own. Mention of non-VIZIO products is for informational
purposes only.
If you are traveling internationally, check the customs regulations for device
use for each country you will visit, and check the power cord and adapter
requirements for each location in which you plan to use the computer as
voltage, frequency and plug congurations may vary.
Caution: Avoid exposing a drive to magnetic elds. Security
devices with magnetic elds may include airport walk-through
devices and security wands. Airport conveyor belts or similar
security devices that check carry-on luggage generally use
X-rays and should not cause magnetic damage to drives.
Warning: To reduce risk of electric shock, re or damage
to your device or other property, do not attempt to
power the device with a voltage converter kit sold
for appliances.
Battery Disposal
Caution: Battery cells may explode. Do not dispose of the
battery in a re or with ordinary household waste. Dispose of
batteries promptly. Replace the battery only with the same or
equivalent type of battery recommended by VIZIO.
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© 2016 VIZIO INC. ALL RIGHTS RESERVED.
160713AD-US-NC
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