VIZIO
QUICK START GUIDE
Model: E551i-A2
IMPORTANT SAFETY INSTRUCTIONS
Your TV is designed and manufactured to operate within defined design limits. Misuse may result in electric shock or fire. To prevent
your TV from being damaged, the following instructions should be observed for the installation, use, and maintenance of your TV.
Read the following safety instructions before operating your TV. Keep these instructions in a safe place for future reference.
To reduce the risk of electric shock or component damage, switch off the power before connecting other components to your TV.
• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When
a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,
such as when the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally or has been dropped.
• Unplug the power cord before cleaning your TV.
• When moving your TV from an area of low temperature to an area of high temperature, condensation may form in the housing.
Wait before turning on your TV to avoid causing fire, electric shock, or component damage.
• A distance of at least three feet should be maintained between your TV and any heat source, such as a radiator, heater, oven,
amplifier etc. Do not install your TV close to smoke. Operating your TV close to smoke or moisture may cause fire or electric shock.
• Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of your TV
and to protect it from overheating, be sure these openings are not blocked or covered. Do not place your TV in a bookcase or
cabinet unless proper ventilation is provided.
• Never push any object into the slots and openings on your TV cabinet. Do not place any objects on the top of your TV. Doing so
could short circuit parts causing a fire or electric shock. Never spill liquids on your TV.
• Your TV should be operated only from the type of power source indicated on the label. If you are not sure of the type of power
supplied to your home, consult your dealer or local power company.
• Do not apply pressure or throw objects at your TV. This may compromise the integrity of the display. The manufacturer’s warranty
does not cover user abuse or improper installations.
• The power cord must be replaced when using different voltage than the voltage specified. For more information, contact your
dealer.
• When connected to a power outlet, power is always flowing into your TV. To totally disconnect power, unplug the power cord.
• The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of
un-isolated, dangerous voltage within the inside of your TV that may be of sufficient magnitude to constitute a risk of electric
shock to persons.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• The wall socket should be installed near your TV and easily accessible.
• Only power of the marked voltage can be used for your TV. Any other voltage than the specified voltage may cause fire or
electric shock.
• Do not touch the power cord during lightning. To avoid electric shock, avoid handling the power cord during electrical storms.
• Unplug your TV during a lightning storm or when it will not be used for long period of time. This will protect your TV from damage
due to power surges.
• Do not attempt to repair or service your TV yourself. Opening or removing the back cover may expose you to high voltages,
electric shock, and other hazards. If repair is required, contact your dealer and refer all servicing to qualified service personnel.
• WARNING: Keep your TV away from moisture. Do not expose your TV to rain or moisture. If water penetrates into your TV, unplug
the power cord and contact your dealer. Continuous use in this case may result in fire or electric shock.
• Do not use your TV if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your
dealer immediately. Do not tr y to repair your TV yourself.
• Avoid using dropped or damaged appliances. If your TV is dropped and the housing is damaged, the internal components
may function abnormally. Unplug the power cord immediately and contact your dealer for repair. Continued use of your TV may
cause fire or electric shock.
• Do not install your TV in an area with heavy dust or high humidity. Operating your TV in environments with heavy dust or high
humidity may cause fire or electric shock.
• Follow instructions for moving your TV. Ensure that the power cord and any other cables are unplugged before moving your TV.
• When unplugging your TV, hold the AC/DC power adapter, not the cord. Pulling on the power cord may damage the wires inside
the cord and cause fire or electric shock. When your TV will not be used for an extended period of time, unplug the power cord.
• To reduce risk of electric shock, do not touch the connector with wet hands.
• Insert batteries in accordance with instructions. Incorrect polarities may cause the batteries to leak which can damage the
remote control or injure the operator. Do not expose batteries to excessive heat such as sunshine, fire or the like.
• If any of the following occurs, contact the dealer:
- The power cord fails or frays.
- Liquid sprays or any object drops into your TV.
- Your TV is exposed to rain or other moisture.
- Your TV is dropped or damaged in any way.
- The performance of your TV changes substantially.
• This apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed
on the apparatus.
• The mains plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
• CAUTION - These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not
perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
The lightning flash with arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of uninsulated DANGEROUS VOLTAGE
within the product’s enclosure that may be of sufficient magnitude
h
to constitute a risk of electrical shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user
to the presence of important operating and maintenance (servicing) instructions
in the literature accompanying the product.
DO YOU HAVE QUESTIONS?
LET US HELP!
YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT
The VIZIO support team is highly
trained and is based in the
United States.
We can help with:
• New Product Setup
• Connecting Your Devices
• Technical Problems
• And More
Phone:
Email:
Web:
Hours of operation:
Monday - Friday: 5 am TO 9 pm (pST)
Saturday - Sunday: 8 am TO 4 pm (pST)
We speak English • Se habla Español • Nous parlons Français
(877) 878-4946 (TOLL-FREE)
techsupport@VIZIO.com
http://store.VIZIO.com/support
PACKAGE CONTENTS
Power Cord
Remote Control
and Batteries
7 x Phillips Screws
This Quick Start GuideVIZIO LED HDTV with Stand
INSTALLING THE BASE
1
It is recommended that two people take part
in the base installation.
2
A
B
First, align and insert the neck into the base
as shown.
Place the TV screen-down on a clean, flat
surface. To prevent scratches or damage to
the screen, place the TV on a soft surface,
such as carpet, rug, or blanket.
Then, insert and tighten three(3) included
Phillips screws into the base with a
Phillips screwdriver.*
*Not Included
3
INPUT
MENU
CH ^
^
CH
VOL ^
^
VOL
Align and slide the TV stand into the TV.
Insert and tighten four(4) Phillips screws into the back of the TV as shown.
When you are finished, place the TV on a stable, level surface.
USING THE REMOTE
APP LAUNCHER
Quickly launch the pictured app.
INPUT
Change the currently-displayed input.
A/V CONTROLS
Control USB media player.
CLOSED CAPTIONS
Open the closed caption menu.
EXIT
Close the on-screen menu.
OK
Select the highlighted menu option.
BACK
Go to the previous on-screen menu.
VOLUME UP/DOWN
Increase or decrease loudness
of the audio.
MUTE
Turn the audio off or on.
NUMBER PAD
Manually enter a channel.
WIDE
Switch the display mode.
POWER
Turn TV on or off.
INFO
Display the info window.
MENU
Display the on-screen menu.
ARROW
Navigate the on-screen menu.
GUIDE
Display the info window.
V BUTTON
Open the VIA dock.
CHANNEL UP/DOWN
Change the channel.
LAST
Return to the channel last
viewed.
DASH
Use with number pad to
manually enter a digital
sub-channel. (For example,
18-4 or 18-5.)
FIRST-TIME SETUP
1
Remove the battery cover by pressing gently
on the arrow and sliding away from
the remote.
Insert the included batteries.
Gently slide the battery cover back into place.
2
Connect the power cord to the back of the TV.
Plug the power cord into an electrical outlet.
INPUT
MENU
CH ^
^
CH
VOL ^
^
VOL
3 4
MENU
INPUT
Back of TV
Coaxial
Cable
If you have an external antenna or a cable
connection that extends from a wall outlet,
connect it to the TV with an RF/Coaxial cable.
If you have a high-speed internet connection,
connect an Ethernet cable from your modem
or router to the back of the TV as shown.
Ethernet
Cable
Turn the TV on by pressing the Power button
on the remote.
The Setup App is displayed.
Use the Arrow buttons on the remote to
highlight Home Use and press OK.
Use the Arrow buttons on the remote to
highlight Home Mode Setup and press OK.
VIEWING THE ON-SCREEN USER MANUAL
Normal
PanoramicWide Zoom
2D 3DExit
Help
Network
Sleep
Timer
Input CC
ABC
Audio
Wide
Normal
Picture
Settings
PanoramicWide Zoom
2D 3DExit
3 41 2
V Button
Press the V button on
the Remote Control
to display the
on-screen menu.
Select HDTV Settings.
VIZIO
ABC
Input CC
Wide
Sleep
Timer
Network
Picture
Settings
Audio
Help
Highlight Help and
press OK.
VIZIO
Help
User Manual
System Info
Reset TV Settings
Clear Memory (Factory Default)
Guided Setup
Store Demo
Select User Manual
and press OK to view
the on-screen User
Manual.
USER MANUAL
USER YOUR REMOTE
Previous Page
Next Page
Menu Open TV Menu
Table of Contents
Installing the TV
Controls and Connections
Connecting your Devices
Completing the First-Time Setup
Using the On-Screen Menu
Using the USB Media Player
Using the USB Media Player
Using VIZIO Internet Apps
Troubleshooting & Technical Support
Specifications
Limited Warranty
Legal & Compliance
PAGE NUMBER
1 OF 53
To skip to page, use
Number Pad,
then press OK.
LCD HDTV WITH VIZIO INTERNET APPS®
Press the EXIT button to exit the on-screen User Manual.
Use the Up and Down Arrow buttons to select the chapter you want
to view.
Use the Left and Right Arrow buttons to browse through the pages
in each chapter.
CH
CH ^
MENU
INPUT
^
CONNECTING YOUR DEVICES
Match colored connectors
to colored ports.
BACK OF TV
Choose ONE connection type for each device.
(Cables are not included.)
Commonly-Connected
Devices:
AV CABLE
GOOD
COMPONENT CABLE
BETTER
HDMI CABLE
BEST
• ANALOG
• VIDEO (480i)*
• STEREO AUDIO
• ANALOG
• HD VIDEO (1080p)*
• STEREO AUDIO
Match colored connectors
to colored ports.
• DIGITAL
• HD VIDEO (1080p)*
• HD AUDIO
Cable or Satellite Boxes
Blu-ray™ or DVD Players
Game Consoles
* Maximum Resolution
GETTING STARTED WITH VIZIO INTERNET APPS
1 2
Highlighted App
V.I.A.
Press this button to
open the V.I.A. Dock.
Be sure your TV is connected to the Internet.
Be sure your TV is connected to the Internet.
Use an Ethernet cable or connect wirelessly.
Use an Ethernet cable or connect wirelessly.
For the best V.I.A. experience, a high-speed
For the best V.I.A. experience, a high-speed
Internet connection is recommended.
Internet connection is recommended.
The V.I.A. Dock is displayed on the bottom of
the screen.
Use the Arrow buttons on the remote to
highlight an app, then press OK to open it.
3
Your V.I.A Dock has many popular apps pre-loaded, but you can add more at any time.
To discover and add new apps to the Dock, open the Yahoo! Connected TV Store App.
Highlight Categories and
press OK.
A list of app categories is
displayed. Select a category
and browse through the
available apps.
When you’ve found an app
you want to add to the Dock,
highlight Install App and
press OK.
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Thin+Light boots up instantly and goes wherever you do. If good things come in small packages, this must be
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This Product Sold Separately
HELP TOPICS
How do I return to the
Setup App?
There is a picture, but
there is no sound.
The TV displays
“No Signal.”
There are black/gray
bars on the top/bottom/
sides of the screen.
There is no power.
• The on-screen menu has guided setup. Press MENU, then select Help > Guided Setup. Select the
type of setup you need and press OK. The Setup App will begin.
• To reset the TV to factory defaults, press MENU > Help > Reset TV Settings. Select Yes. Remember
that all of your settings will be lost!
• Press the VOLUME UP button on the remote or on the side of the TV.
• Press the MUTE button on the remote to ensure that mute is off.
• Press MENU, then select Audio. Be sure TV Speakers is set to On.
• Be sure your connected devices are turned on.
• Press the INPUT button on the remote and select the input to which your device is connected
(HDMI-1, AV, Component, etc).
• Note that some television channels add black bars to the picture.
• Set the TV to Wide or Zoom mode. Press MENU, then select Wide. Highlight Wide or Zoom and
press OK.
• Adjust the video settings of your external device.
• Be sure the power cord is securely connected to the AC socket on the TV and to a working
electrical outlet.
• Press the POWER button on the remote or on the side of the TV.
• If the above steps do not work, try plugging the power cord into a different outlet.
The V.I.A. App is
not working.
• Be sure your TV is connected to an Internet connection.
• Restart the App by pressing the EXIT button to close the App, then open the App.
• Restart your TV by pressing the POWER button on the remote, then turn it back on.
LEGAL / COMPLIANCE
FCC Class B Radio Interference Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Notice
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibili-
ties of the user to correct such interference.
FCC warning
Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules could void the user’s authority to
operate this equipment.
Caution
Always use an AC/DC power adapter that is properly grounded. Use the AC cords listed below for each area.
USA: UL
Canada: CSA
Other
Image(s) used under license from Shutterstock.com
Germany: VDE
UK: BASE/BS
Japan: Electric Appliance Control Act
LIMITED WARRANTY
ON PARTS AND LABOR
Covers units purchased as new in United States and Puerto Rico Only.
VIZIO provides a warranty to the original purchaser of a new Product against
defects in materials and workmanship for a period of one (1) year of
non-commercial usage and ninety (90) days of commercial use. If a Product
covered by this warranty is determined to be defective within the warranty period,
VIZIO will either repair or replace the Product at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via e-mail:
TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from
5:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday
and Sunday, Pacific Time, or visit www.VIZIO.com. PRE-AUTHORIZATION MUST BE
OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of
purchase in the form of a purchase receipt or copy thereof is required to show
that a Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period.
Replacement parts and Products may be new or recertified at VIZIO’s option
and sole discretion. Replacement parts and Products are warranted for the
remaining portion of the original warranty or for ninety (90) days from warranty
service or replacement, whichever is greater.
Type of Service
Defective Products must be sent to a VIZIO service center to obtain warranty
service. VIZIO is not responsible for transportation costs to the service center, but
VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED
BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY
SERVICE.
Product returns to VIZIO’s service centers must utilize either the original carton box
and shipping material or packaging that affords an equal degree of protection.
VIZIO Technical Support will provide instructions for packing and shipping the
covered Product to the VIZIO service center.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and
workmanship. This warranty does not cover, for example: cosmetic damage,
normal wear and tear, improper operation, improper voltage supply or power
surges, signal issues, damages from shipping, acts of God, any type of customer
misuse, modifications or adjustments, as well as installation and set-up issues
or any repairs attempted by anyone other than by a VIZIO authorized service
center. Products with unreadable or removed serial numbers, or requiring routine
maintenance are not covered. This one year limited warranty does not cover
Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED
ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN
DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR
ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER
INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS,
WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT
EXCEED THE PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE
FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST
REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE
WITHOUT NOTICE.
CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.
Personal Data
If your VIZIO product is capable of storing personal data and other information,
ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME
IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be
restored to you configured as originally purchased. You will be responsible for
restoring all applicable data and passwords. Recovery and reinstallation of user
data is not covered under this Limited Warranty. In order to protect your personal
information, VIZIO recommends that you always clear all personal information
from the unit before it is serviced, regardless of the servicer.
Zero Bright Pixel Defect Guarantee
This policy covers “zero bright pixel” defects for the duration of the limited
“ONE YEAR WARRANTY” on select new product purchases. To determine if this
guarantee applies to your product, refer to the “DETAILS” tab of the model’s
product information page (www.VIZIO.com) or look for the “zero bright pixel”
guarantee on the box.
© 2013 VIZIO INC. ALL RIGHTS RESERVED.
121231OC-NC
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