E551d-A0
VIZIO
user manual
Model: E551d-A0
This product qualifies for ENERGY STAR in the “factory
default” setting and this is the setting in which power
savings will be achieved. Changing the factory default
picture settings or enabling other features will increase
power consumption that could exceed the limits necessary
to qualify for ENERGY STAR rating.
For DTS patents, see
http://patents.dts.com.
Manufactured under license from DTS Licensing
Limited. DTS, the Symbol, & DTS and the Symbol
together are registered trademarks, and DTS Studio
Sound and DTS TruVolume are trademarks of
DTS, Inc. © DTS, Inc. All Rights Reserved.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
HDMI, the HDMI logo and High-Definition Multimedia
Interface are trademarks or registered trademarks of HDMI
Licensing LLC.
Welcome
THANK YOU FOR CHOOSING VIZIO
And congratulations on your new VIZIO HDTV.
To get the most out of your new VIZIO product, read these
instructions before using your product and retain them for future
reference. Be sure to inspect the package contents to ensure
there are no missing or damaged parts.
PRODUCT REGISTRATION
To purchase or inquire about accessories and installation services
for your VIZIO product, visit our website at www.VIZIO.com or call
toll free at (877) 878-4946.
We recommend that you either:
• Register your VIZIO product at www.VIZIO.com
• Complete and mail the enclosed registration card
Extended Warranties
For peace of mind, and to protect your investment beyond the
standard warranty, VIZIO offers on-site extended warranty service
plans. These plans provide additional coverage during the
standard warranty period. To purchase an extended warranty
service plan, visit www.VIZIO.com.
WHEN READING THIS MANUAL
When you see this symbol, please read the
accompanying important warning or notice. It is
intended to alert you to the presence of important
operating instructions.
When you see this symbol, please read the
accompanying helpful tip.
IMPORTANT SAFETY INSTRUCTIONS
Your TV is designed and manufactured to operate within defined
design limits. Misuse may result in electric shock or fire. To prevent
your TV from being damaged, the following instructions should
be observed for the installation, use, and maintenance of your
TV. Read the following safety instructions before operating your
TV. Keep these instructions in a safe place for future reference.
• To reduce the risk of electric shock or component
damage, switch off the power before connecting other
components to your TV.
• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug
does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
• Only use attachments/accessories specified by the
manufacturer.
• Use only with the cart, stand, tripod, bracket,
or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use
caution when moving the cart/apparatus
combination to avoid injury from tip-over.
• Unplug this apparatus during lightning storms or when
unused for long periods of time.
• Refer all servicing to qualified service personnel. Servicing
is required when the apparatus has been damaged in
any way, such as when the power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen
into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally or has been
dropped.
• Unplug the power cord before cleaning your TV.
• When moving your TV from an area of low temperature
to an area of high temperature, condensation may form
in the housing. Wait before turning on your TV to avoid
causing fire, electric shock, or component damage.
• A distance of at least three feet should be maintained
between your TV and any heat source, such as a radiator,
heater, oven, amplifier etc. Do not install your TV close to
smoke. Operating your TV close to smoke or moisture may
cause fire or electric shock.
• Slots and openings in the back and bottom of the
cabinet are provided for ventilation. To ensure reliable
operation of your TV and to protect it from overheating,
be sure these openings are not blocked or covered. Do
not place your TV in a bookcase or cabinet unless proper
ventilation is provided.
or local power company.
• Do not apply pressure or throw objects at your TV.
This may compromise the integrity of the display. The
manufacturer’s warranty does not cover user abuse or
improper installations.
• The power cord must be replaced when using different
voltage than the voltage specified. For more information,
contact your dealer.
• When connected to a power outlet, power is always
flowing into your TV. To totally disconnect power, unplug
the power cord.
• The lightning flash with arrowhead symbol within an
equilateral triangle is intended to alert the user to the
presence of un-isolated, dangerous voltage within the
inside of your TV that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
• Do not overload power strips and extension cords.
Overloading can result in fire or electric shock.
• The wall socket should be installed near your TV and
easily accessible.
• Only power of the marked voltage can be used for your
TV. Any other voltage than the specified voltage may
cause fire or electric shock.
• Do not touch the power cord during lightning. To avoid
electric shock, avoid handling the power cord during
electrical storms.
• Unplug your TV during a lightning storm or when it will not
be used for long period of time. This will protect your TV
from damage due to power surges.
• Never push any object into the slots and openings on
your TV cabinet. Do not place any objects on the top of
your TV. Doing so could short circuit parts causing a fire
or electric shock. Never spill liquids on your TV.
• Your TV should be operated only from the type of power
source indicated on the label. If you are not sure of the
type of power supplied to your home, consult your dealer
• Do not attempt to repair or service your TV yourself.
Opening or removing the back cover may expose you to
high voltages, electric shock, and other hazards. If repair
is required, contact your dealer and refer all servicing to
qualified service personnel.
• WARNING: Keep your TV away from moisture. Do not
expose your TV to rain or moisture. If water penetrates into
your TV, unplug the power cord and contact your dealer.
Continuous use in this case may result in fire or electric
shock.
• Do not use your TV if any abnormality occurs. If any
smoke or odor becomes apparent, unplug the power
cord and contact your dealer immediately. Do not try to
repair your TV yourself.
• Avoid using dropped or damaged appliances. If your
TV is dropped and the housing is damaged, the internal
components may function abnormally. Unplug the power
cord immediately and contact your dealer for repair.
Continued use of your TV may cause fire or electric
shock.
• Do not install your TV in an area with heavy dust or high
humidity. Operating your TV in environments with heavy
dust or high humidity may cause fire or electric shock.
• Follow instructions for moving your TV. Ensure that the
power cord and any other cables are unplugged before
moving your TV.
• When unplugging your TV, hold the AC/DC power
adapter, not the cord. Pulling on the power cord may
damage the wires inside the cord and cause fire or
electric shock. When your TV will not be used for an
extended period of time, unplug the power cord.
• This apparatus shall not be exposed to dripping or
splashing and no objects fill with liquids, such as vases,
shall be placed on the apparatus.
• The mains plug or appliance coupler is used as the
disconnect device, the disconnect device shall remain
readily operable.
• CAUTION - These servicing instructions are for use by
qualified service personnel only. To reduce the risk of
electric shock, do not perform any servicing other than
that contained in the operating instructions unless you
are qualified to do so.
• The lightning flash with arrowhead symbol within an
h
equilateral triangle is intended to alert the user to the
presence of uninsulated DANGEROUS VOLTAGE within the
product’s enclosure that may be of sufficient magnitude
to constitute a risk of electrical shock to persons.
• To reduce risk of electric shock, do not touch the
connector with wet hands.
• Insert batteries in accordance with instructions. Incorrect
polarities may cause the batteries to leak which can
damage the remote control or injure the operator. Do not
expose batteries to excessive heat such as sunshine, fire
or the like.
• If any of the following occurs, contact the dealer:
- The power cord fails or frays.
- Liquid sprays or any object drops into your TV.
- Your TV is exposed to rain or other moisture.
- Your TV is dropped or damaged in any way.
- The performance of your TV changes substantially.
IMPORTANT SAFETY INFORMATION FOR
VIEWING 3D CONTENT
You may experience discomfort while watching 3D
content. You may feel symptoms of eye strain, vision
fatigue, color or depth distortion, motion sickness,
nausea, dizziness, disorientation, or other discomforts.
If you experience any of these symptoms, stop
watching and take a break for at least thirty minutes
before resuming. If the symptoms are severe or
continue even after you have stopped watching 3D
content, consult a doctor.
Take care to monitor children’s watching of 3D
content. Children (including teenagers) may
be more at risk of experiencing discomfort while
watching 3D content and less likely to report
symptoms. Monitor children’s 3D content viewing and
watch for signs of discomfort.
Some viewers may be susceptible to epileptic
seizures or strokes when viewing 3D images, even
if those conditions have not been previously
diagnosed. If you or anyone in your family has
a history of seizures or strokes, or if you have any
other reason to think you or someone under your
supervision may be susceptible to epileptic seizures
or strokes, consult a doctor before watching 3D
content.
Even if you do not experience any of the above
symptions, take regular breaks from watching 3D
content.
TELEVISION ANTENNA CONNECTION
PROTECTION
If an outside antenna/satellite dish or cable system is to be
connected to the TV, make sure that the antenna or cable system
is electrically grounded to provide some protection against
voltage surges and static charges.
Article 810 of the National Electrical Code, ANSI/NFPSA 70,
provides information with regard to proper grounding of the
mast and supporting structure, grounding of the lead-in wire to
an antenna discharge unit, size of the grounding conductors,
location of antenna discharge unit, connection to grounding
electrodes, and requirements of the grounding electrode.
Ground Clamp
Lightning Protection
For added protection of the TV during a lightning storm or when
it is left unattended or unused for long periods of time, unplug
the TV from the wall outlet and disconnect the antenna or cable
system.
Power Lines
Do not locate the antenna near overhead light or power circuits,
or where it could fall into such power lines or circuits. Remember,
the screen of the coaxial cable is intended to be connected to
earth in the building installation.
Antenna Lead In Wire
Electric Service Equipment
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductors
(NEC Section 810-21)
Ground Clamps
Power Service Grounding Electrode
System
(NEC ART 250, part H)
Table of Contents
Installing the TV ................................................ 3
Inspecting the Package Contents ..................................... 3
Installing the TV ................................................................... 3
Installing the TV Stand .....................................................3
Installing the TV on a Wall ................................................ 5
Controls and Connections .............................. 6
Front Panel ..........................................................................8
Remote Control ..................................................................9
Replacing the Batteries ...................................................10
Connecting Your Devices ................................. 11
Connecting A Device ......................................................... 11
Connecting a Device - Audio and Video Cable Types ...... 12
Connecting an Audio Device ............................................13
Connecting an Audio Device - Audio Cable Types ...........14
Connecting an Audio Device - ARC ................................... 15
Without HDMI ARC ............................................................ 15
With HDMI ARC ................................................................. 15
Connecting to your Network .............................................. 16
Connecting to a Wired Network (Best) ...........................16
Connecting to a Wireless Network ..................................16
Completing the First-Time Setup ...................... 17
Using the On-Screen Menu .............................. 18
Changing the Input Source ...............................................19
Changing the Screen Aspect Ratio ................................... 19
Setting Up Closed Captioning ...........................................20
Changing the Appearance of Digital Closed Captions . 20
Activating the Sleep Timer ..................................................21
Setting the Auto Power Off Feature ..................................21
Adjusting the Picture Settings ............................................22
Adjusting the Advanced Picture Settings ........................23
Adjusting the Color Temperature ....................................24
Adjusting the Picture Size and Position ...........................24
Resetting the Picture Settings .........................................25
Adjusting the Audio Settings .............................................. 26
Adjusting the Advanced Audio Settings ......................... 27
Resetting the Audio Settings ............................................ 27
Using the Network Connection Menu ................................ 28
Connecting to a Wireless Network ..................................28
Changing the Advanced Network Settings .................... 29
Testing Your Network Connection .................................... 29
Changing the TV Settings ................................................... 30
Changing the Input Source .............................................30
Setting the Tuner Mode ....................................................31
Scanning for Channels .................................................... 31
Adding New Channels ....................................................32
Skipping Channels...........................................................33
Changing the Audio Language ...................................... 33
Using the Parental Controls .............................................34
Accessing the Parental Controls Menu ........................... 34
Enabling or Disabling Program Ratings ........................... 35
Locking and Unlocking Channels ...................................35
Blocking and Unblocking Content by Rating ..................35
Changing the Parental Control Passcode ......................36
Resetting the Content Locks ............................................ 36
Changing the Names of the Inputs ................................36
Changing the On-Screen Menu Language ....................37
1
Setting the Time Zone ...................................................... 37
Adjusting the CEC Settings ..............................................38
Turning the Power Indicator On or Off ............................. 38
Using the Help Menu ..........................................................39
Displaying System Information ........................................39
Resetting the TV Settings .................................................. 40
Restoring the TV to Factory Default Settings .................... 40
Performing a Service Check ............................................40
Using Guided Setup .........................................................41
Using the Info Window ........................................................42
Using the USB Media Player ............................. 43
Using the USB Media Player ................................................ 43
Connecting a USB Thumb Drive to the TV ........................ 43
Playing USB Media ...........................................................43
Using VIZIO Internet Apps ................................. 45
Using the VIA Shortcut Buttons ........................................... 45
Watching Blu-ray 3D Content ............................................. 49
Getting the Best 3D Picture ................................................50
Incorrect 3D Viewing Distance and Angle ......................50
Troubleshooting & Technical Support .............. 51
Specifications ................................................... 54
Limited Warranty ............................................... 56
Legal & Compliance ........................................ 57
Using the VIA Dock ............................................................. 45
Moving an App on the VIA Dock ..................................... 45
Adding a New App to the VIA Dock ................................ 46
Removing an App from the VIA Dock .............................. 46
Creating and Managing User Profiles ................................ 46
Creating an Owner PIN .................................................... 46
Creating a New User Profile .............................................47
Removing a User Profile .................................................... 48
Restoring the VIA Dock to the Factory Default Settings .....48
How to View 3D ................................................. 49
How Theater 3D Works ........................................................49
What You Need to View 3D Content ................................... 49
2
Installing the TV
Model: E551d-A0
1
INSPECTING THE PACKAGE CONTENTS
Before installing your new TV, take a moment to inspect the
package contents. Use the images below to ensure nothing is
missing or damaged.
Remote Control
with Batteries
VIZIO LED LCD HDTV
VIZIO
INSTALLING THE TV
After removing the TV from the box and inspecting the package
contents you can begin installing the TV. Your TV can be installed
in two ways:
• On a flat surface, using the included stand
• On a wall, using a VESA-standard wall mount (not
included)
Installing the TV Stand
Your TV includes a stand designed to support the weight of the
TV and keep it from falling over. However, the TV can still fall over if:
• It is placed on an uneven, unstable, or non-level surface
• It is pushed, pulled, or otherwise improperly moved
• If an earthquake occurs and the TV is not properly
secured
QUICK START GUIDE
Quick Start Guide
Power Cord
2x Basic Theater
3D Glasses
Glasses may vary slightly from
those shown
Hex Wrench
3 x M4 16mm
Hex Screws
4 x M4 12mm
Hex Screws
TV ON STANDPACKAGE CONTENTS
3
1
To install the base:
1. Align the neck piece with the bottom of the TV and slide it
into place as shown.
2. Using the included hex wrench, tighten four (4) M4 12mm
hex screws into the holes on the back of the TV to secure the
neck piece.
3. Align the base with the neck and tighten three (3) M4
16mm hex screws using the included hex wrench.
4
Installing the TV on a Wall
To mount your TV on a wall, you will need a wall mount. Consult
the information below to find the appropriate mount for your TV
model:
Installing a TV on a wall requires lifting. To prevent
injury or damage to the TV, ask someone to help you.
E551d-A0
Screw Size: M8
Screw Pitch: 1.0mm
Screw Length: 20mm
Hole Pattern: 400mm (V) x 400mm (H)
Be sure the mount you choose is capable of supporting the
weight of the TV. After you have determined that you have the
correct mount for your TV, you can begin the installation.
1
To install your TV on a wall:
1. Disconnect any cables connected to your TV.
2. Place the TV face-down on a clean, flat, stable surface.
Be sure the surface is clear of debris that can scratch or
damage the TV.
3. Remove the base by loosening and removing the screws.
4. Attach your TV and wall mount to the wall, carefully following
the instructions that came with your mount.
Use only with a UL-listed wall mount bracket rated for the
weight/load of this TV. See
the weight of this TV.
Appendix A - Specifications
for
5
Controls and Connections
2
USB - Connect USB thumb drive to play photo, music,
or video.
HDMI - Connect HDMI device.
Stereo Audio Out - Connect RCA audio device, such as a
sound bar.
Optical Audio Out - Connect optical/SPDIF audio device,
such as home audio receiver.
Component/Composite - Connect component or
composite device.
2
CABLE /
ANTENNA
6
Coaxial - Connect coaxial cable from cable, satellite, or
antenna.
Ethernet - Connect Ethernet cable from home network.
BACK PANEL
INPUT
MENU
CH ^
CH
VOL ^
VOL
^
^
POWER - Turn TV off or on.
2
INPUT - Change input source.
MENU - Open the on-screen menu.
CHANNEL UP/DOWN - Change the channel.
VOLUME UP/DOWN - Increase or decrease volume level.
SIDE PANEL
7
Front Panel
2
REMOTE SENSOR & POWER INDICATOR
When using the remote, aim it directly at this sensor.
FRONT PANEL
8
remote Control
2
aPP launCher
Quickly launch the pictured app.
InPut
Change the currently-displayed input.
a/V Controls
Control USB media player.
Closed CaPtIons
Open the closed caption menu.
exIt
Close the on-screen menu.
ok
Select the highlighted menu option.
BaCk
Go to the previous on-screen menu.
Volume uP/down
Increase or decrease loudness of
the audio.
mute
Turn the audio off or on.
numBer Pad
Manually enter a channel.
wIde
Switch the display mode.
Power
Turn TV on or off.
InFo
Display the info window.
menu
Display the on-screen menu.
arrow
Navigate the on-screen menu.
GuIde
Display the info window.
V Button
Open the VIA dock.
Channel uP/down
Change the channel.
last
Return to the channel last viewed.
dash
Use with number pad to manually
enter a digital sub-channel.
(For example, 18-4 or 18-5.)
REMOTE CONTROL
9
Replacing the Batteries
2
1. Remove the battery cover.
2. Insert two batteries into the remote control. Make sure that
the (+) and (-) symbols on the batteries match the (+) and
(-) symbols inside the battery compartment.
3. Replace the battery cover.
10
Connecting Your Devices
ConneCting A DeviCe
Your TV can be used to display output from most devices.
1. Verify that your device has a video port that matches an
available port on the TV (HDMI, Component, etc).
2. Turn the TV and your device off.
3. Connect the appropriate cable (not included) to the TV and
the device.
3
Cable/Satellite Box
4. Turn the TV and your device on. Set the TV’s input to match
the connection you used (HDMI-1, HDMI-2, etc).
1
(ARC)
2
CABLE /
ANTENNA
DVD/Blu-ray Player
HDMI CABLE
BEST
COMPONENT CABLE
• DIGITAL
• HD VIDEO (1080p)*
• HD AUDIO
BETTER
AV CABLE
GOOD
Game Console
• ANALOG
• HD VIDEO (1080P)*
• STEREO AUDIO
• ANALOG
• VIDEO (480i)*
• STEREO AUDIO
11
* Maximum Resolution
COMPONENT VIDEO
CONNECTING A DEVICE - AUDIO AND VIDEO CABLE TYPES
3
AV CABLE
AV cables (or Composite cables) are the
traditional way of connecting your devices to
your TV. Video signals are sent over the yellow
connector while audio is sent over the red and
white connectors.
• Video Resolutions up to 480i
• Analog Connection
• Audio and Video Signals
Y L R
COMPONENT CABLE
Component cables are designed to carry high
definition video signals along with additional
audio connections. Colors are delivered with
color information split up three different ways
over three connectors for video (separated into
Red, Blue and Green signals) and the left and
right audio connectors (Red and White).
• HD Video Resolutions up
to 1080p
• Analog Connection
• Audio and Video Signals
R L Pr/Cr Pb/Cb Y HDMI
HDMI CABLE
HDMI is the intelligent, all-digital interface
that delivers both dazzling quality and
unmatched ease of use. HDMI technology
transmits crystal-clear digital video along with
multi-channel surround audio. HDMI-connected
devices have the ability to automatically adjust
themselves for optimal viewing.
• HD Video Resolutions up
to 1080P
• HD Audio
• Digital Connection
• Audio and Video Signals
GOOD BETTER
12
BEST
1
ConneCting An AuDio DeviCe
Your TV can output sound to an audio device, such as a receiver
or sound bar.
1. Verify that your device has a video port that matches an
available port on the TV (Optical, 3.5mm, etc).
2. Turn the TV and your audio device off.
3. Connect the appropriate cable (not included) to the TV and
the device.
3
Home Audio Receiver
4. Turn the TV and your device on.
2
CABLE /
ANTENNA
VIZIO Sound Bar
HDMI CABLE
BEST
3.5MM CABLE
• CFC 2-WAY COMMUNICATION
• 2.0-5.1 DIGITAL AUDIO
• PCM, DTS, DOLY DIGITAL
• ANALOG STEREO CONNECTION
• 2.0 CHANNEL
GOOD
OPTICAL/SPDIF CABLE
BETTER
• PCM STREAM
• DOLBY DIGITAL 5.1 CHANNEL
• DTS 5.1 CHANNEL
13
COMPONENT VIDEO
CONNECTING AN AUDIO DEVICE - AUDIO CABLE TYPES
3
RCA OR 3.5MM CABLE
AV cables (or Composite cables) are the
traditional way of connecting your devices to
your audio device. Audio signals are sent over
the red and white or 3.5mm connectors.
• Quality Stereo Connection
• 2.0 Channel
• Analog Connection
• Audio Signal Only
L R
3.5mm
OPTICAL/SPDIF CABLE
Optical/SPDIF cables transmit audio signals as
pulses of light through a cable made of plastic
fibers. Audio signals are digitally transmitted
between devices.
• PCM Stream (Lossless)
• Dolby Digital 5.1 Channel
• Digital Connection
• Audio Signal Only
Optical/SPDIF HDMI
HDMI CABLE
HDMI technology transmits crystal-clear digital
multi-channel surround audio through a single
HDMI cable. Audio Return Channel-enabled
(ARC) TVs allow audio to be sent over an already
connected HDMI cable, eliminating the need
for a separate audio cable. See
Audio Device - ARC
• CFC 2-way Communication
(Auto setup)
• PCM, DTS, Dolby Digital
• 2.0-5.1 Scaleable Lossless
Digital Audio Connection
• Audio and Video Signals
on page 15.
Connecting an
GOOD BETTER
BEST
14
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