Vizio E500i-A1 User Manual

VIZIO

USER MANUAL

Model: E500i-A1

This product qualiﬁes for ENERGY STAR in the “factory default” setting and this is the setting in which power savings will be achieved. Changing the factory default picture settings or enabling other features will increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating.

For DTS patents, see

http://patents.dts.com.

Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Studio Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

HDMI, the HDMI logo and High-Deﬁnition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

THANK YOU FOR CHOOSING VIZIO

And congratulations on your new VIZIO HDTV.

To get the most out of your new VIZIO product, read these instructions before using your product and retain them for future reference. Be sure to inspect the package contents to ensure there are no missing or damaged parts.

PRODUCT REGISTRATION

To purchase or inquire about accessories and installation services for your VIZIO product, visit our website at www.VIZIO.com or call toll free at (877) 878-4946.

We recommend that you either:

• Register your VIZIO product at www.VIZIO.com

• Complete and mail the enclosed registration card

Extended Warranties

For peace of mind, and to protect your investment beyond the standard warranty, VIZIO offers on-site extended warranty service plans. These plans provide additional coverage during the standard warranty period. To purchase an extended warranty service plan, visit www.VIZIO.com.

WHEN READING THIS MANUAL

When you see this symbol, please read the accompanying important warning or notice. It is intended to alert you to the presence of important operating instructions.

IMPORTANT SAFETY INSTRUCTIONS

Your TV is designed and manufactured to operate within deﬁned design limits. Misuse may result in electric shock or ﬁre. To prevent your TV from being damaged, the following instructions should be observed for the installation, use, and maintenance of your TV. Read the following safety instructions before operating your TV. Keep these instructions in a safe place for future reference.

• To reduce the risk of electric shock or component damage, switch off the power before connecting other components to your TV.

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with a dry cloth.

• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliﬁers) that produce heat.

• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not ﬁt into your outlet, consult an electrician for replacement of the obsolete outlet.

When you see this symbol, please read the accompanying helpful tip.

• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

• Only use attachments/accessories speciﬁed by the manufacturer.



• Use only with the cart, stand, tripod, bracket, or table speciﬁed by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

• Refer all servicing to qualiﬁed service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally or has been dropped.

• Unplug the power cord before cleaning your TV.

• When moving your TV from an area of low temperature to an area of high temperature, condensation may form in the housing. Wait before turning on your TV to avoid causing ﬁre, electric shock, or component damage.

• A distance of at least three feet should be maintained between your TV and any heat source, such as a radiator, heater, oven, ampliﬁer etc. Do not install your TV close to smoke. Operating your TV close to smoke or moisture may cause ﬁre or electric shock.

• Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of your TV and to protect it from overheating, be sure these openings are not blocked or covered. Do not place your TV in a bookcase or cabinet unless proper ventilation is provided.

or local power company.

• Do not apply pressure or throw objects at your TV. This may compromise the integrity of the display. The manufacturer’s warranty does not cover user abuse or improper installations.

• The power cord must be replaced when using different voltage than the voltage speciﬁed. For more information, contact your dealer.

• When connected to a power outlet, power is always ﬂowing into your TV. To totally disconnect power, unplug the power cord.

• The lightning ﬂash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un-isolated, dangerous voltage within the inside of your TV that may be of sufﬁcient magnitude to constitute a risk of electric shock to persons.

• Do not overload power strips and extension cords. Overloading can result in ﬁre or electric shock.

• The wall socket should be installed near your TV and easily accessible.

• Only power of the marked voltage can be used for your TV. Any other voltage than the speciﬁed voltage may cause ﬁre or electric shock.

• Do not touch the power cord during lightning. To avoid electric shock, avoid handling the power cord during electrical storms.

• Unplug your TV during a lightning storm or when it will not be used for long period of time. This will protect your TV from damage due to power surges.

• Never push any object into the slots and openings on your TV cabinet. Do not place any objects on the top of your TV. Doing so could short circuit parts causing a ﬁre or electric shock. Never spill liquids on your TV.

• Your TV should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer

• Do not attempt to repair or service your TV yourself. Opening or removing the back cover may expose you to high voltages, electric shock, and other hazards. If repair is required, contact your dealer and refer all servicing to qualiﬁed service personnel.

• WARNING: Keep your TV away from moisture. Do not expose your TV to rain or moisture. If water penetrates into

your TV, unplug the power cord and contact your dealer. Continuous use in this case may result in ﬁre or electric shock.

• Do not use your TV if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair your TV yourself.

• Avoid using dropped or damaged appliances. If your TV is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord immediately and contact your dealer for repair. Continued use of your TV may cause ﬁre or electric shock.

• Do not install your TV in an area with heavy dust or high humidity. Operating your TV in environments with heavy dust or high humidity may cause ﬁre or electric shock.

• Follow instructions for moving your TV. Ensure that the power cord and any other cables are unplugged before moving your TV.

• When unplugging your TV, hold the AC/DC power adapter, not the cord. Pulling on the power cord may damage the wires inside the cord and cause ﬁre or electric shock. When your TV will not be used for an extended period of time, unplug the power cord.

• This apparatus shall not be exposed to dripping or splashing and no objects ﬁlled with liquids, such as vases, shall be placed on the apparatus.

• The mains plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

• CAUTION - These servicing instructions are for use by qualiﬁed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualiﬁed to do so.

• The lightning ﬂash with arrowhead symbol within an

equilateral triangle is intended to alert the user to the presence of uninsulated DANGEROUS VOLTAGE within the product’s enclosure that may be of sufﬁcient magnitude to constitute a risk of electrical shock to persons.

• To reduce risk of electric shock, do not touch the connector with wet hands.

• Insert batteries in accordance with instructions. Incorrect polarities may cause the batteries to leak which can damage the remote control or injure the operator. Do not expose batteries to excessive heat such as sunshine, ﬁre or the like.

• If any of the following occurs, contact the dealer:

- The power cord fails or frays.

- Liquid sprays or any object drops into your TV.

- Your TV is exposed to rain or other moisture.

- Your TV is dropped or damaged in any way.

- The performance of your TV changes substantially.

TELEVISION ANTENNA CONNECTION PROTECTION

If an outside antenna/satellite dish or cable system is to be connected to the TV, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges.

Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of the grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements of the grounding electrode.

Ground Clamp

Lightning Protection

For added protection of the TV during a lightning storm or when it is left unattended or unused for long periods of time, unplug the TV from the wall outlet and disconnect the antenna or cable system.

Power Lines

Do not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits. Remember, the screen of the coaxial cable is intended to be connected to earth in the building installation.

Antenna Lead In Wire

Electric Service Equipment

Antenna Discharge Unit (NEC Section 810-20)

Grounding Conductors (NEC Section 810-21)

Ground Clamps

Power Service Grounding Electrode System

(NEC ART 250, part H)

Table of Contents

Installing the TV ................................................ 3

Inspecting the Package Contents ..................................... 3

Installing the TV ................................................................... 3

Installing the TV Stand .....................................................3

Installing the TV on a Wall ................................................ 5

Controls and Connections .............................. 6

Front Panel ..........................................................................8

Remote Control ..................................................................9

Replacing the Batteries ...................................................10

Connecting Your Devices ................................. 11

Connecting A Device ......................................................... 11

Connecting an Audio Device ............................................12

Connecting an Audio Device - Audio Cable Types ...........13

Connecting an Audio Device - ARC ................................... 14

Without HDMI ARC ............................................................ 14

With HDMI ARC ................................................................. 14

Connecting to your Network .............................................. 15

Connecting to a Wired Network (Best) ...........................15

Connecting to a Wireless Network ..................................15

Completing the First-Time Setup ...................... 16

Using the On-Screen Menu .............................. 18

Navigating the On-Screen Menu .......................................18

Changing the Input Source ...............................................19

Changing the Screen Aspect Ratio ................................... 19

Viewing Video with the Menu Open .................................. 20

Adjusting the Picture Settings ............................................21

Adjusting the Advanced Picture Settings ........................22

Adjusting the Professional Picture Settings ...................... 23

Adjusting the Color Tuner Settings ..................................23

Creating a Custom Picture Mode ...................................26

Renaming a Custom Picture Mode ................................. 27

Locking a Custom Picture Mode .....................................27

Deleting a Custom Picture Mode ....................................28

Adjusting the Audio Settings .............................................. 29

Changing the Equalizer Settings ..................................... 30

Deleting the Custom Audio Mode ...................................30

Setting Timers ...................................................................... 31

Setting the Sleep Timer .................................................... 31

Setting the Auto Power Off Feature ..................................31

Using the Network Connection Menu ................................ 32

Connecting to a Wireless Network ..................................32

Changing the Manual Setup Settings .............................32

Finding MAC Addresses for Network Setup .....................33

Connecting to a Hidden Network ...................................33

Setting Up the Tuner............................................................34

Selecting a Tuner Input ....................................................34

Scanning for Channels .................................................... 34

Adding New Channels ....................................................35

Skipping Channels...........................................................36

Listening to Alternate Audio ...............................................37

Changing the Analog Audio Language .........................37

Changing the Digital Audio Language ...........................37

Setting Up Closed Captioning ...........................................38

Changing the Appearance of Digital Closed Captions . 38

Renaming Devices on the Input Menu ..............................40

Changing the TV Settings ................................................... 41

Viewing System Information ............................................41

Using the Parental Controls .............................................42

Accessing the Parental Controls Menu ........................... 42

Enabling or Disabling Program Ratings ........................... 42

Locking and Unlocking Channels ...................................42

Blocking and Unblocking Content by Rating ..................43

Changing the Parental Control Passcode ......................43

Resetting the Content Locks ............................................ 43

Changing the On-Screen Menu Language ....................44

Setting the Time & Local Settings.....................................44

Adjusting the CEC Settings ..............................................45

Turning the Power Indicator On or Off ............................. 45

Using the Reset & Admin Menu .......................................... 46

Restoring the TV to Factory Default Settings .................... 46

Using the Guided Setup Menu ........................................... 46

Using Guided Setup .........................................................46

Using the Info Window ........................................................47

Adding an App to the My Apps Tab ................................55

Deleting an App from the My Apps Tab ..........................55

Moving an App in My Apps ............................................. 56

Troubleshooting & Technical Support .............. 57

Speciﬁcations ................................................... 60

Limited Warranty ............................................... 62

Legal & Compliance ........................................ 63

Using the USB Media Player ............................. 48

Using the USB Media Player ................................................ 48

Preparing Your USB Drive to Play USB Media .................... 48

Playing USB Media ...........................................................48

Removing the USB Drive from the TV ................................48

Using VIZIO Internet Apps Plus® (V.I.A. Plus) ...... 52

Using the V.I.A. Plus App Dock ............................................52

Using the Hot Keys............................................................52

Using the Fullscreen V.I.A. Plus Apps Window ..................... 53

Fullscreen V.I.A. Plus Apps Window Overview .....................54

Customizing the V.I.A. Plus Apps Window ...........................55

Installing the TV

INSPECTING THE PACKAGE CONTENTS

Before installing your new TV, take a moment to inspect the package contents. Use the images below to ensure nothing is missing or damaged.

VIZIO LED LCD HDTV

INSTALLING THE TV

After removing the TV from the box and inspecting the package contents you can begin installing the TV. Your TV can be installed in two ways:

• On a ﬂat surface, using the included stand

• On a wall, using a VESA-standard wall mount (not included)

Installing the TV Stand

Your TV includes a stand designed to support the weight of the TV and keep it from falling over. However, the TV can still fall over if:

• It is placed on an uneven, unstable, or non-level surface

• It is pushed, pulled, or otherwise improperly moved

• If an earthquake occurs and the TV is not properly secured

Quick Start Guide

Power Cord

Remote Control

with Batteries

4 x M4 16mm

Philips Screws

3 x M6 12mm

Philips Screws

TV ON STANDPACKAGE CONTENTS

It is recommended that two people take part in the base installation.

Place the TV screen-down on a clean, ﬂat surface. To prevent scratches or damage to the screen, place the TV on a soft surface such as a blanket.

To install the base:

1. Align the neck piece with the bottom of the TV and slide it into place as shown.

2. Using a philips screwdriver, tighten the four (4) included M4 16mm Phillips screws into the holes on the back of the TV to secure the neck piece.

3. Align the base with the neck and tighten the three (3) included M6 12mm screws using a Phillips screwdriver.

4. When you are ﬁnished, place the TV on a stable, level surface.

Installing the TV on a Wall

To mount your TV on a wall, you will need a wall mount. Consult the information below to ﬁnd the appropriate mount for your TV model:

Installing a TV on a wall requires lifting. To prevent injury or damage to the TV, ask someone to help you.

E500i-A1

Screw Size: M6

Hole Pattern: 400mm (V) x 400mm (H)

Weight w/o Stand: 36.53 lbs

Be sure the mount you choose is capable of supporting the weight of the TV. After you have determined that you have the correct mount for your TV, you can begin the installation.

To install your TV on a wall:

1. Disconnect any cables connected to your TV.

2. Place the TV face-down on a clean, ﬂat, stable surface. Be sure the surface is clear of debris that can scratch or damage the TV.

3. Remove the base by loosening and removing the screws.

4. Attach your TV and wall mount to the wall, carefully following the instructions that came with your mount.

Use only with a UL-listed wall mount bracket rated for the weight/load of this TV.

For some wall mounts, you may want to use cables with right-angle connectors. This allows the TV to rest closer to the wall.

Controls and Connections

USB - Connect a USB thumb drive to view photos, or

to play music or videos.

HDMI - Connect an HDMI device.

Optical Audio Out - Connect and optical/SPDIF audio

device, such as a home audio receiver.

Stereo Audio Out - Connect a 3.5mm audio device, such as sound bar.

HDMI - Connect an HDMI device.

Coaxial - Connect a coaxial cable from an

antenna or a cable or satellite box.

Component/Composite - Connect a component or composite device.

Ethernet - Connect an Ethernet cable from a home network.

BACK PANEL

INPUT

CH ^

VOL ^

VOL

POWER - Turn TV off or on.

INPUT - Change input source.

MENU - Open the on-screen menu.

CHANNEL UP/DOWN - Change the channel.

VOLUME UP/DOWN - Increase or decrease volume level.

SIDE PANEL

Front Panel

REMOTE SENSOR & POWER INDICATOR When using the remote, aim it directly at this sensor.

The power indicator ﬂashes on when the TV turns on, then goes out after several seconds. To keep the power indicator on as long as the TV is on, see

Off

on page 45

Turning the Power Indicator On or

FRONT PANEL

remote Control

APP LAUNCHER

Quickly launch the pictured app.

INPUT

Change the currently-displayed input.

A/V CONTROLS

Control USB media player.

CLOSED CAPTIONS

Turn closed captioning on or off.

EXIT

Close the on-screen menu.

Select the highlighted menu option.

BACK

Go to the previous on-screen menu.

VOLUME UP/DOWN

Increase or decrease loudness of

the audio.

MUTE

Turn the audio off or on.

NUMBER PAD

Manually enter a channel.

WIDE

Switch the display mode.

POWER

Turn TV on or off.

INFO Display the info window.

Display the on-screen menu.

ARROW Navigate the on-screen menu.

GUIDE

Display the info window.

V BUTTON Open the VIA dock.

CHANNEL UP/DOWN

Change the channel.

LAST Return to the channel last viewed.

DASH

Use with number pad to manually enter a digital sub-channel. (For example, 18-4 or 18-5.)

REMOTE CONTROL

Replacing the Batteries

1. Remove the battery cover.

2. Insert two batteries into the remote control. Make sure that the (+) and (-) symbols on the batteries match the (+) and (-) symbols inside the battery compartment.

3. Replace the battery cover.

Connecting Your Devices

CONNECTING A DEVICE

Your TV can be used to display output from most devices.

1. Verify that your device has a video port that matches an available port on the TV (HDMI, Component, etc.).

2. Turn the TV and your device off.

3. Connect the appropriate cable (not included) to the TV and the device.

Cable/Satellite Box

4. Turn the TV and your device on. Set the TV’s input to match the connection you used (HDMI-1, HDMI-2, etc.).

DVD/Blu-ray Player

HDMI CABLE

BEST

COMPONENT CABLE

BETTER

COAXIAL CABLE

BETTER

Game Console

• DIGITAL

• HD VIDEO (1080p)*

• HD AUDIO

• ANALOG

• HD VIDEO (1080p)*

• STEREO AUDIO

• ANALOG

• HD VIDEO (1080i)*

• STEREO AUDIO

AV CABLE

GOOD

* Maximum Resolution

• ANALOG

• VIDEO (480i)*

• STEREO AUDIO

CONNECTING AN AUDIO DEVICE

Your TV can output sound to an audio device, such as a receiver or sound bar.

1. Verify that your device has a video port that matches an available port on the TV (Optical, RCA Cable, etc).

2. Turn the TV and your audio device off.

3. Connect the appropriate cable (not included) to the TV and the device.

Home Audio Receiver

4. Turn the TV and your device on.

VIZIO Sound Bar

HDMI CABLE

BEST

OPTICAL/SPDIF CABLE

BETTER

RCA CABLE

• CEC 2-WAY COMMUNICATION

• 2.0-5.1 DIGITAL AUDIO

• PCM, DTS, DOLBY DIGITAL

• PCM STREAM

• DOLBY DIGITAL 5.1 CHANNEL

• DTS 5.1 CHANNEL

• ANALOG STEREO CONNECTION

• 2.0 CHANNEL

GOOD

COMPONENT VIDEO

CONNECTING AN AUDIO DEVICE - AUDIO CABLE TYPES

RCA CABLE

AV cables (or Composite cables) are the traditional way of connecting your devices to your audio device. Audio signals are sent over the red and white connectors.

• Quality Stereo Connection

• 2.0 Channel

• Analog Connection

• Audio Signal Only

L R

OPTICAL/SPDIF CABLE

Optical/SPDIF cables transmit audio signals as pulses of light through a cable made of plastic ﬁbers. Audio signals are digitally transmitted between devices.

• PCM Stream (Lossless)

• Dolby Digital 5.1 Channel

• DTS 5.1 Channel

• Digital Connection

• Audio Signal Only

Optical/SPDIF HDMI

HDMI CABLE

HDMI technology transmits crystal-clear digital multi-channel surround audio through a single HDMI cable. Audio Return Channel-enabled (ARC) TVs allow audio to be sent over an already connected HDMI cable, eliminating the need for a separate audio cable. See

Audio Device - ARC

• CFC 2-way Communication (Auto setup)

• PCM, DTS, Dolby Digital

• 2.0-5.1 Scaleable Lossless Digital Audio Connection

• Audio and Video Signals

on page 14.

Connecting an

GOOD BETTER

BEST

CONNECTING AN AUDIO DEVICE - ARC

Without HDMI ARC With HDMI ARC

VIZIO Internet Apps

Without an HDMI ARC setup, your TV will transmit audio signal from the built-in tuner and VIA apps to your home audio receiver through a separate audio connection.

RCA (Audio)

Your Home Audio Receiver

Built-in Tuner

Your TV

HDMI

Built-in Tuner

Your TV

HDMI

Your Home Audio Receiver

VIZIO Internet Apps

With an HDMI ARC setup, the audio connection between your TV and Home Audio Receiver can be removed. The HDMI cable will transmit audio signal to and from your TV with an all-digital audio/video connection.

HDMI

Your Blu-Ray Player

HDMI

Your Blu-Ray Player

CONNECTING TO YOUR NETWORK

Your TV is internet-ready. It can be connected to your home network with a Wired or Wireless connection.

Connecting to a Wired Network (Best)

1. Connect an Ethernet cable to your router and to the Ethernet port on the back of the TV. See below.

2. Use the Guided Network Setup to conﬁgure the TV. See

Guided Setup

on page 46.

Using

Connecting to a Wireless Network

1. Ensure you have a router or modem broadcasting as high-speed wireless signal (802.11n recommended).

2. Use the Guided Network Setup to conﬁgure the TV. See

Guided Setup

Ethernet Cable

on page 46.

Using

Router / Modem

Choose your mode.

Select Store Demo for in-store display.

Select Home Use for in-home use.

Seleccione "Home Use" por Modo de Casa o "Store Demo" por Demostración de Tienda.

Choisissez "Home Use" pour Mode Domicile ou "Store Demo" pour Démonstration de Magasin.

Store Demo Home Use

Completing the First-Time Setup

Choose your mode.

Select Store Demo for in-store display.

Select Home Use for in-home use.

Seleccione "Home Use" por Modo de Casa o "Store Demo" por Demostración de Tienda.

Choisissez "Home Use" pour Mode Domicile ou "Store Demo" pour Démonstration de Magasin.

Store Demo Home Use

The ﬁrst time you turn on the TV, the Setup App will guide you through each of the steps necessary to get your TV ready for use.

Before you begin the ﬁrst-time setup:

• Your TV should be installed and the power cord should be connected to an electrical outlet.

• Your devices should be connected.

• If you have a wireless network, have the wireless password ready.

• If you are connecting to your network with an Ethernet cable, connect it to the Ethernet port on the TV.

To complete the ﬁrst-time setup:

1. Press the Power/Standby button on the remote. The TV powers on and the Setup App starts.

2. Use the Arrow buttons on the remote to highlight Home Use and press OK.

3. Use the Arrow buttons on the remote to highlight your preferred language, and then press the OK button.

4. Use the Arrow buttons on the remote to highlight your country, and then press the OK button.

5. Use the Arrow buttons on the remote to highlight your wireless network in the list of available networks and press OK.

Enter the wireless password using the on-screen keyboard, then highlight Connect and press OK.

6. Use the Arrow and OK buttons on the remote to read and accept the Terms and Conditions and the Privacy Policy. When you are ﬁnished, highlight I Accept and press OK.

7. Enter your E-mail Address, First Name, Last Name, and ZIP Code using the on-screen keyboard.

Highlight Next and press OK.

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