Vivotek ND8322P User manual

VIVOTEK - Built with Reliability
ND8322P ND8422P
User’s Manual
8-CH & 16-CH (8 w/ PoE) • 2 HDDs • Auto Setup • Auto Adaptive Stream • Hardware Decoding
Rev. 1.6.1.11
Rev. 1.0
Rev. 1.4
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Table of Contents
Chapter One Hardware Installation and Initial Conguration ...................................................................................... 7
Introducing the Network Video Recorder ............................................................................................................... 7
Special Features ............................................................................................................................................. 7
Safety .............................................................................................................................................................. 8
Chassis Dimensions .................................................................................................................................... 9
Physical Description ........................................................................................................................................... 10
LED Indicators ...................................................................................................................................................... 28
Power Up and Power Down ................................................................................................................................. 29
Section One Management over a Local Console ...................................................................................................... 30
Chapter Two Introduction to the Local Console Interface ......................................................................................... 30
2-1. How to Begin ................................................................................................................................................. 32
2-2. Operation on Camera View Cell .................................................................................................................... 38
2-2-1. PTZ Panel ........................................................................................................................................... 38
2-2-2. Digital Zoom Panel ............................................................................................................................. 41
2-2-3. Play Recording Clips Panel ................................................................................................................ 42
2-2-4. DI/DO .................................................................................................................................................. 43
2-2-5. Others ................................................................................................................................................. 43
2-2-6. Right-click Commands ........................................................................................................................ 44
Chapter Three Conguation Using the Local Console .............................................................................................. 45
The Main Control Portal ....................................................................................................................................... 45
3-1. Layout .................................................................................................................................................... 45
3-2. DI/DO ..................................................................................................................................................... 45
3-3. Search recording clips ........................................................................................................................... 46
3-3-1. Time Search .................................................................................................................................46
3-3-2. Alarm Search ............................................................................................................................... 50
3-3-3. POS Search ................................................................................................................................. 53
3-3-4. Storyboard ................................................................................................................................... 56
3-4. Export recordings ................................................................................................................................... 60
3-5. Settings .................................................................................................................................................. 62
3-5-1. Settings - Overview ...................................................................................................................... 62
3-5-2. Settings - Camera - Management................................................................................................ 63
3-5-3. Settings - Camera - Recording .................................................................................................... 68
3-5-4. Settings - Camera - Media ........................................................................................................... 71
3-5-5. Settings - Camera - Image ........................................................................................................... 77
3-5-6. Settings - Camera - Motion Detection.......................................................................................... 79
3-5-7. Settings - Camera - PTZ settings ................................................................................................ 80
3-5-8. Settings - Alarm - Alarm ............................................................................................................... 82
3-5-9. Settings - Alarm - Email ............................................................................................................... 91
3-5-10. Settings - System - Information ................................................................................................. 92
3-5-11. Settings - System - Maintenance ............................................................................................... 93
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3-5-12. Settings - System - Display ....................................................................................................... 94
3-5-13. Settings - System - UPS ........................................................................................................... 95
3-5-14. Settings - System - Log ............................................................................................................ 96
3-5-15. Settings - System - VIVOCloud service .................................................................................... 98
3-5-16. Settings - User .......................................................................................................................... 99
3-5-17. Settings - Storage ................................................................................................................... 101
Storage Volume RAID Levels ..................................................................................................................... 103
3-5-18. Settings - Network .................................................................................................................. 108
Settings - Network - IP ........................................................................................................................ 108
Settings - DDNS .................................................................................................................................. 109
Settings - Service .................................................................................................................................110
3-6. POS .....................................................................................................................................................111
3-7. Information ...........................................................................................................................................113
Section Two Management over a Web Console .....................................................................................................114
Chapter Four Login and Getting Started .................................................................................................................115
4-1. Login ...........................................................................................................................................................115
4-2. Graphical Layout and Screen Elements - Liveview .....................................................................................119
4-2-1. Camera List Panel ........................................................................................................................... 120
4-2-2. Layout .............................................................................................................................................. 122
4-2-3. Layout contents ............................................................................................................................... 123
4-2-4. Logo & Menu ................................................................................................................................... 123
4-2-5. View Cell panel ................................................................................................................................ 124
Adding Cameras to View Cells ................................................................................................................... 124
4-2-6. PTZ panel ........................................................................................................................................ 133
4-2-7. Alarm panel ...................................................................................................................................... 135
4-3. Graphical Layout and Screen Elements - Search recording clips .............................................................. 139
4-3-1. Camera List Panel ........................................................................................................................... 140
4-3-2. Search Recording Clips Layout ....................................................................................................... 141
4-3-3. Logo & Menu ................................................................................................................................... 141
4-3-4. View Cells in Search Recording Clips .............................................................................................. 142
Search Recording Clips Control Panel ...................................................................................................... 143
4-3-5. Alarm Panel ..................................................................................................................................... 145
4-3-6. Calendar Panel ................................................................................................................................ 146
Chapter Five System Settings ................................................................................................................................ 147
Chapter Six Operation ............................................................................................................................................ 149
6-1. Liveview ..................................................................................................................................................... 149
6-1-1. Placing Cameras into the Layout ..................................................................................................... 149
6-1-2. PTZ and Other Screen Controls ...................................................................................................... 153
6-1-3. Audio ................................................................................................................................................ 156
6-1-4. Camera Properties and Controls ..................................................................................................... 157
6-1-5. Alarm Panel ..................................................................................................................................... 158
6-1-6. Layout view Control Buttons ............................................................................................................ 159
6-2. Search Recording Clips ............................................................................................................................. 160
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6-2-1. Begin Playback and Search for Past Recordings ............................................................................. 160
6-2-2. Past Alarms and Bookmarks ............................................................................................................. 161
6-2-3. Synchronous Playback ..................................................................................................................... 162
6-2-4. Export media ..................................................................................................................................... 163
6-2-5. Time Search ...................................................................................................................................... 165
Technical Specications .......................................................................................................................................... 167
Safety and Compatibility .......................................................................................................................................... 169
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Revision History
* Rev. 1.0: Initial release.
* Rev. 1.1: Added the description for sheye dewarp mode functionality.
* Rev. 1.2: Revised for software revision 2.0.0.x., and later.
1. Supports the 1O8R sheye dewarp mode. 2. 4 CH playback. See page 46.
3. RAID0, 1 levels support. See page 103. 4. Remote Client settings UI change.
5. Restore factory defaults from web console 6. Smart Stream II related settings, see page
72.
7. Event push to EZConnect, see page 89.
(rev. 2.0 and above)
9. ONVIF support 10. PTZ camera joystick support. See page
11. Video export of a max. length of 24 hours 12. Camera/NVR name congurable in multiple
8. Added an option to disable auto adaptive
stream. See page 44.
40.
languages (from web console only).
* Note that the Settings pages on the web console have been changed to that identical to the
local console.
* Rev. 1.3:
1. Added POS implementation details.
2. Added information for VIVOCloud service, which replaces EZConnect as a mobile cloud
service
3. Added Watermark verication for video output.
* Rev. 1.4: Corrected HDD connector indicators and HDD positions on page 12.
IMPORTANT:
The latest VIVOTEK 9xxx series supports H.265 encoding. If the H.265 cameras are attached to the NVR, you need to manually congure its video streaming codec to H.264 in order to properly
stream video.
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i
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing
existing homepages or integrating with the current web server.
NOTE:
The operating system and management software are installed on a ash memory mounted on the main board. Except for the plug-ins for the onscreen control, there is no need to install
software.
Package Contents
■ ND8322P and ND8422P
■ Power adapter & power cord
■ Software CD
■ Quick Installation Guide
■ Mouse
■ Screws and HDD brackets
■ SATA cables
Symbols and Statements in this Document
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitate an installation, function, or
process.
WARNING! or IMPORTANT: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
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Chapter One Hardware Installation and
Initial Conguration

Introducing the Network Video Recorder

VIVOTEK ND8322P and ND8422P series is a compact Linux embedded 8-CH or 16-CH stand­alone desktop NVR designed for any small-scale video surveillance installation. The series fea­tures ease of installation, and facilitates “One Button Setup” with its plug & play and auto setup functionality.
Supporting HDMI and VGA local video output, users can control the GUI OSD interface via mouse & keyboard, eliminating the need for a separate PC to search video or to playback from the NVR. The new local display design - Auto Adaptive Stream will dynamically modify Stream 2 resolution of a camera to best fit the display resolution according to the layout type, resulting in an efficient display, while maintaining superb image quality. What’s more, the NVR provides vari­ous I/O ports, such as eSATA, alarm input/output, RS232, and RS485 giving users great flexibil­ity with applications.
Together with VAST CMS and ST7501 VMS, users can set up an easy-to-use IP surveillance system with ease. VIVOTEK also provides the mobile application, iViewer, for both iOS and An­droid handheld devices, enabling users to monitor live video anytime, anywhere.

Special Features

● Runs on embedded Linux
● 1 x HDMI and 1 x VGA for local display
● 2 x HDD bay, for a max. capacity of 12TB
● 1 x Gigabit RJ45 uplink Ethernet port;
● 8 x 10/100Mbit Ethernet ports w/ PoE Class 3 (15.4 Watts)
● 3 x USB Port (2 in Front / 1 in Back)
● 1 x eSATA for external hard disk
● Size: 360 mm (W) x 310.7 mm (D) x 44 mm (H)
● 16-CH Live View & 4-CH Synchronous Playback (web console)
● H.264 / MJPEG
● PTZ Support
● Snapshot / Export Media
● PiP Video Control
● Terminal block pins for DI/DO and RS-485 connection.
● Configuration Backup / Restore
● Compatible with VIVOTEK VAST Central Management Software*
● Integration with VIVOTEK Network Cameras
● VIVOTEK iViewer Support (iOS/Android)
* The VIVOTEK VAST Central Management Software is not included in the package.
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Safety

Connect the system to an earthed main power outlet.
Never open the housing of the power supply unit.
Install and operate the system only in a dry, weather-proof location.
Observe the following safety factors:
Is there visible damage to the system or power cord?
Is the system operating correctly?
Has the system been exposed to rain or moisture?
Has the system been in a long storage under harsh conditions or exposed to unconforming stress?
The relevant electrical engineering regulations must be complied with at all times during
installation.
Ensure that all maintenance and repair work is handled by qualified personnel such as
electrical engineers or network specialists.
Read this manual before installing or operating the system. The documentation contains
important safety instructions about permitted uses.
The rated AC input is: 100-240V~ 2.1A, 60-50Hz; the max. consumption: 120W (DC56V, 2.5A)
If a fault occurs, disconnect the power cord from the power supply.
Do not install the system close to heaters or other heat sources. Avoid locations with direct
sunlight.
All ventilation openings must not be blocked.
Use only the cables shipped with system or use appropriate cables that can withstand elec-
tromagnetic interference.
NOTE:
1. This equipment is only to be connected to PoE networks without routing to outside plants.
2. For PoE input connection, use only UL listed I.T.E. with PoE output.
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Chassis Dimensions

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1
Front View
1 LAN and PoE activity LED 2 Network status LED 3 eSATA activity LED 4 HDD activity LED 5 Recording activity LED 6 System status LED 7 USB ports 8 Power button

Physical Description

3
4
1
2
5 6
7 8
Rear View
9
12
1
2
3 4
5
8
7
10
11
6
1 RS-232 for opening a terminal console
(for debug purposes only)
2 DI/DO, RS-485 terminal block 8 USB port 3 eSATA port 9 GbE uplink port 4 Audio OUT 10 10/100Mbit 802.3af PoE Ethernet 5 Audio IN 11 Power socket (DC56V, 2.5A) 6 VGA 12 Reset button
7 HDMI
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1
NOTE:
You can also use the Reset button to restore system defaults. Use a straightened paper clip to press and hold down the button for longer than 5 seconds. The system should start restoring de­faults.
IMPORTANT:
It is important to leave a clearance of 10cm around the chassis. The clearance is required to ensure an ad­equate airow through the chassis to ventilate heat.
To ensure normal operation, maintain ambient airow. Do not block the airow around chassis such as placing the system in a closed cabinet.
10cm
2
SATA hard disk(s) are user-supplied. The network video recorder can readily accommodate
most of the off-the-shelf SATA hard drives.
1. Use a screwdriver to loosen the retention screw on the sides of the chassis. Slide the top cover back, and then remove the top cover.
Hardware Installation
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3
2. Secure the HDD brackets to the hard drives.
2
Label side
3. Connect SATA data cables to the connectors on the main board.
SATA Data
SATA Power
J18
J19
HDD 2 connector
HDD 1 connector
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4
4. Connect SATA data and power cables to the hard drives.
SATA Data SATA Power
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6
5. Secure the hard disks to the mounting positions in the chassis with its label side facing up, and the connectors facing the inside of the chassis.
5
Note that the connectors correspond to
the LED display on the front panel. The LEDs do not indicate the physical posi­tions.
6. When done, install the top cover.
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Interface Connections
1. Connect to a monitor using an HDMI cable. VGA is also supported.
2. Connect CAT5e or better-quality Ethernet cable to IP cameras. The Ethernet ports provide PoE power. The maximum power per port is 15.4 watts. However, please note that the total budget is 40 watts by every 4 PoE ports.
3. Connect USB devices such as, mouse, keyboard, USB optical drive, or USB thumb drive (for­matted in FAT format), or UPS.
4. Connect external devices, such as sensors, relays, or alarms to the terminal block.
5. Connect the power adaptor to the power mains and the system.
LAN/WAN
LAN
PoE
AC100~240V 50/60Hz, 2-1A
NOTE:
Although the system supports MAC Binding, the system should be able to detect VIVOTEK's
cameras within the network regardless of the presence of a DHCP server. Ideally, cameras and the NVR should reside in the same subnet. If a camera's IP is changed for some reasons, the system should be able to detect its new IP.
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16-Channel Connections (ND8422P)
The ND8422P supports the connections to 16 cameras. However, the NVR comes with 8 PoE ports. The other 8 cameras should be powered by other devices, e.g., a PoE switch or mid span. The other 8 cameras should then be connected through the NVR’s Gb/s Ethernet uplink to the local network.
LAN/WAN
x8
AW-GEV-264A PoE switch
Uplink
ND8422P NVR
x8
PoE
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Terminal Block Connections
The terminal block pinouts is shown as follows:
Alarm OUT
RS485
The pins are listed and described from left to right as shown in the drawing above.
Pin Description NOTE
RS485- RS485 Data- A 120Ω terminator is enabled on the bus. RS485+ RS485 Data+ Alarm OUT DO+ DC 12V±5% output, max. 40V,
DO- Signal ground
Alarm IN DI no. 1 ~ 8 Open-short-to-GND G Pins #1~4 share a common ground.
4 3 2 1
DO+DO- DO+DO- DO+DO- DO+DO-
+-
50mA. Open collector design.
Pins #5~8 share a common ground.
G 8 7 6 5 G 4 3 2 1
Alarm IN
The terminator cannot be disabled.
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IMPORTANT:
1. The PoE ports come with a limitation on power budget. Every 4 ports share a 40 watts
power budget. For network cameras that consume large or additional amount of power, e.g., speed dome or those with embedded IR lights or heater, it is recommended you power these cameras using DC or AC power. You can still connect the Ethernet cables from these cameras to the NVR for data transmission. You can use VIVOTEK's design tool to evaluate the power consumption of network cameras: http://www.vivotek.com/design-tool/
40W budget 40W budget
Please note that when a network camera is powered by a DC/AC source, connect the power
lines rst, before you connect the Ethernet cable. The network cameras will automatically use the DC/AC source as the main power source.
2. The system supports the connection to one H.D.D. via the eSATA connection. The system
does not support the connection to external eSATA housings containing multiple H.D.D.s.
3. The Client computers should support IE10 browser at a minimum of 1280x960 resolution or
higher.
WARNING:
If you connect the NVR to a PoE port of the AW-FED series PoE switch, make sure you turn off the PoE output on that specic port using the onboard DIP switch. Otherwise, the high power output can damage the LAN port on NVR.
PoE cameras
AW-FED PoE switch
1 2 3 456 7 8
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ON
PoE ON/OFF switch
NVR
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A local console requires the following:
1. A monitor is connected via an HDMI or VGA cable.
2. A mouse and/or a keyboard are connected to the system.
3. It is presumed that the system has not been congured yet. The Installation wizard only appears for an uncongured machine or one that was restored to its default.
Follow the onscreen messages to complete the initial conguration:
1. Select the UI language, Time zone, and current date and time. Click on the Continue button to proceed.
Initial Conguration - via a Local Console
IMPORTANT:
Except in the initial setup, changing system time can produce disruptions to the existing recordings. Turning the current system time back to a time when video recording was taking place can generate duplicate les. And those les may not be playable.
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2. The system will then start to scan the local subnet for connected cameras.
3. All cameras detected on the network will be automatically selected. If necessary, deselect the cameras you want to exclude from the conguration. Click Continue to proceed.
NOTE:
1. The maximum recording bandwidth is 64Mbps - ND8322P or 96Mbps - ND8422P. When cameras are recruited into the conguration, their stream 1 is used as the recording stream.
The resolution and fps (frame rate per second) of stream 1 may vary depending on the
specications of different cameras.
2. If there are more than 8 or 16 cameras in your local network, you will need to manually select cameras.
If there are less than 8 or 16 cameras, the Auto Setup will automatically move to the next
conguration step.
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4. The system will automatically create volumes from the installed disk drives. The process will take several minutes.
5. An optional utility, VIVOCloud, is available through the Apple and Android App Stores. The VIVOCloud works with a server hosted by VIVOTEK for bridging and tunneling video requests between client devices and network cameras/CMS/NVR. The utility simplies and facilitates network conguration for access across the Internet.
The prerequisites for using the VIVOCloud are as follows:
1. Download and install the VIVOCloud utility to your cell phone.
2. Both the NVR and your cell phone have access to the Internet.
With this utility, you do not need to congure IP port forwarding on router or set up a DDNS
address for the NVR. You do not even need to know the IP address of the NVR. The VIVOCloud utility automatically manages the network parameters required for making the connection. The VIVOCloud comes with viewing and playback interfaces very similar to those in the iViewer utility.
To connect the NVR from a cell phone using the VIVOCloud: 5-1. Click on the VIVOCloud button on the wizard.
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5-2. The QR code will be generated. 5-3. Open the utility from your cell phone. If you already registered an account, tap LOG IN. If
not, tap SIGN UP to register an account from a VIVOTEK server.
User
5-4. You can be defaulted to the Live view page. Tap the Add button below to add devices.
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5-5. Tap the ADD DEVICES MANUALLY button.
5-6. You can then point your cell phone lens at the NVR screen (Step 5-3.) and use the SCAN
QR CODES function to establish the connection. You may also manually enter the device
ID.
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5-7. The process will take several seconds to complete.
5-8. The NVR and the cameras under it will be ready for access.
6. Click the Done button. The LiveClient screen will display, and, by default, the recording from the selected cameras will immediately take place.
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5
If you already congured the system using an Ethernet web console, please skip the Auto Setup steps when you connect the HDMI cable. You may accidentally format your storage volumes.
1. Press the power switch on the front panel to start the NVR. Wait for the system status LED to light green.
2. From a management computer, install the IW2 utility software included in the product CD. Follow the onscreen instructions to complete the installation.
Initial Conguration - via a Web Console (Optional)
IMPORTANT:
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3. Start the IW2 utility. The IW2 utility will discover the NVR located in the same subnet.
4. Double-click on the ND8422P or 8322P entry to start a web session with the NVR system.
5. The login page will prompt. Enter "admin" and "admin" as user name and password for access for the rst time. Expand the menu on the right of the Login button. Select and click on the Settings button to begin your conguration.
You can select the display language
from the lower left corner of the screen.
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6. On the Settings page, click on Storage > Volume to access your storage volume conguration.
7. On the Storage settings page, check if your hard drives are present and identied by your system. Click on the Add Volume button.
If you have let the setup wizard create single disk volumes, you can manually delete them
and then create new volumes.
8. Refer to the later discussions for the rest of the conguration procedure.
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6

LED Indicators

3
4
1
2
5 6
7
Name Behavior Denitions
1. PoE &
Network LED
2. NET activity
LED
3. eSATA LED 1 Solid Green Indicating the status of the external eSATA device.
4. HDD activity
LED
5. Record LED 1 Flashing Red Camera streams are recorded to the system storage.
6. Status LED 1 Constant Green System is ready.
7. Power button
LED
1 Flashing Green Transmitting or receiving data. 2 OFF Device disconnected. 3 Solid Green Device is connected. 1 Flashing Orange Indicating on-going trafc over the LAN connection. 2 Solid Orange Ethernet is connected. 3 OFF Ethernet is disconnected.
2 OFF H.D.D. is disconnected. 1 Constant Green H.D.D. is connected and ready. 2 Constant Red SMART-related disk errors or a congured H.D.D. is
missing.
3 Blinking Red every
H.D.D. conguration errors.
1 second
4 OFF H.D.D. is disconnected or removed.
2 OFF No recording.
2 Blinking Green
Updating rmware or device pack.
every 1 second
3 Constant Red S.M.A.R.T.-related disk errors, or a congured H.D.D.
is missing, or H.D.D. is full. Buzzer will also be sounded. When buzzer is turned off, LED will return
normal.
1 Solid Green Power is on. 2 OFF Power is turned off.
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To power up and power down, On the initial conguration:
1. Connect the power adapter between the system and power outlet.
2. Turn on the system by pressing the power button for more than one second.
After the initial connection,
1. Press the power button for 1 second to power on.
2. Press the power button for 4 seconds to power down. the system should start ushing the cached contents in system memory and gracefully shut down.
1. No storage system is completely fail-safe. Damage to data might occur due to le system corruption, operating system malfunction, virus infection, HDD component failures, and so on. Therefore, it is highly recommended to regularly back up your data, and VIVOTEK disclaims responsibilities of data loss or recovery.
2. Always power off the system using the power button. Do not disconnect the power cord while the system is still operating. Doing so will result in data inconsistencies. The normal power-off procedure allows cached data to be written to disks.

Power Up and Power Down

WARNING:
NOTE:
If system buzzer is sounded, move your mouse cursor to reveal the main screen portal, and then click on the Stop buzzer button.
Serious system faults, such as a missing volume, can trigger the system buzzer. Verify the cause of system fault and turn off the buzzer.
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Section One

Management over a

Local Console

Chapter Two

Introduction to the Local Console Interface

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Camera 01
Camera 04
Camera 07
Camera 02
Camera 05
Camera 08
Camera 03
Camera 06
Camera 09
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