Vivotek ND8321 User Manual

VIVOTEK - Built with Reliability
ND8321
User’s Manual
8-CH • 2-Bay HDD • Auto Setup • Auto Adaptive Stream • Hardware Decoding
Rev. 1.6.1.11
Rev. 1.0
Rev. 1.0
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Table of Contents
Revision History ..................................................................................................................................................... 5
Chapter One Hardware Installation and Initial Conguration
Introducing ND8321 Network Video Recorder
Special Features ............................................................................................................................................. 6
Safety .............................................................................................................................................................. 7
Physical Description ............................................................................................................................................. 8
LED Indicators ...................................................................................................................................................... 18
Power Up and Power Down ................................................................................................................................. 19
Section One Management over a Local Console
Chapter Two Introduction to the Local Console Interface
2-1. How to Begin
2-2. Operation on Camera View Cell .................................................................................................................... 28
2-2-1. PTZ Panel ........................................................................................................................................... 28
2-2-2. PiP (Picture in Picture) Panel .............................................................................................................. 30
2-2-3. Play Recording Clips Panel ................................................................................................................ 31
2-2-4. DI/DO .................................................................................................................................................. 32
2-2-5. Others ................................................................................................................................................. 32
2-2-6. Right-click Commands ........................................................................................................................ 33
Chapter Three Conguation Using the Local Console
................................................................................................................................................. 22
....................................................................................................... 6
..................................................................................................... 20
...................................................................................... 6
.......................................................................................... 20
.............................................................................................. 34
The Main Control Portal
3-1. Layout .................................................................................................................................................... 34
3-2. DI/DO ..................................................................................................................................................... 34
3-3. Search recording clips ........................................................................................................................... 35
3-3-1. Basic Search ................................................................................................................................ 35
3-3-2. Advanced Search.........................................................................................................................39
3-3-3. Storyboard ................................................................................................................................... 42
3-4. Settings .................................................................................................................................................. 46
3-4-1. Settings - Overview ...................................................................................................................... 46
3-4-2. Settings - Camera - Management................................................................................................ 47
3-4-3. Settings - Camera - Recording .................................................................................................... 52
3-4-4. Settings - Camera - Media ........................................................................................................... 54
3-4-5. Settings - Camera - Image ........................................................................................................... 56
3-4-6. Settings - Camera - Motion Detection.......................................................................................... 58
3-4-7. Settings - Camera - PTZ settings ................................................................................................ 59
3-4-8. Settings - Alarm - Alarm ............................................................................................................... 61
3-4-9. Settings - Alarm - Email ............................................................................................................... 69
3-4-10. Settings - System - Information ................................................................................................. 70
3-4-11. Settings - System - Maintenance ............................................................................................... 71
3-4-12. Settings - System - Display ........................................................................................................ 72
3-4-13. Settings - System - UPS ............................................................................................................ 73
....................................................................................................................................... 34
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3-4-14. Settings - System - Log ............................................................................................................ 74
3-4-15. Settings - User .......................................................................................................................... 76
3-4-16. Settings - Storage ..................................................................................................................... 78
3-4-17. Settings - Network .................................................................................................................... 80
Settings - Network - IP .......................................................................................................................... 80
Settings - DDNS .................................................................................................................................... 81
Settings - Service .................................................................................................................................. 82
3-5. Information ............................................................................................................................................ 83
Section Two Management over a Web Console
Chapter Four Login and Getting Started
4-1. Login
............................................................................................................................................................ 85
.................................................................................................................. 85
..................................................................................................... 84
4-2. Graphical Layout and Screen Elements - Liveview ...................................................................................... 89
4-2-1. Camera List Panel ............................................................................................................................. 90
4-2-2. Layout ................................................................................................................................................ 92
4-2-3. Layout contents ................................................................................................................................. 93
4-2-4. Logo & Menu
..................................................................................................................................... 93
4-2-5. View Cell panel .................................................................................................................................. 94
4-2-6. PTZ panel ........................................................................................................................................ 103
4-2-7. Alarm panel ...................................................................................................................................... 105
4-3. Graphical Layout and Screen Elements - Search recording clips .............................................................. 109
4-3-1. Camera List Panel ............................................................................................................................110
4-3-2. Search recording clips Layout ..........................................................................................................111
4-3-3. Logo & Menu ....................................................................................................................................111
4-3-4. View Cells in Search Recording Clips ...............................................................................................112
4-3-5. Alarm Panel ......................................................................................................................................115
4-3-6. Calendar Panel .................................................................................................................................116
Chapter Five System Settings
.................................................................................................................................117
5-1. System
........................................................................................................................................................118
5-1-1. System - General ..............................................................................................................................118
5-1-2. System - Upgrade .............................................................................................................................119
5-1-3. System - Backup .............................................................................................................................. 120
5-1-4. System - Maintenance ..................................................................................................................... 122
UPS support ........................................................................................................................................ 123
5-2. Network ...................................................................................................................................................... 124
5-2-1. Network - General ............................................................................................................................ 124
5-2-2. Network - DDNS .............................................................................................................................. 125
5-2-3. Network - Service ............................................................................................................................ 127
5-2-4. Network - Utility ................................................................................................................................ 128
5-3. Camera ...................................................................................................................................................... 129
5-3-1. Camera - General ............................................................................................................................ 129
5-3-2. Camera - Video ................................................................................................................................ 135
5-3-3. Camera - Motion detection .............................................................................................................. 136
5-3-4. Camera - Schedule .......................................................................................................................... 137
5-4. Storage ....................................................................................................................................................... 139
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5-4-1. Storage - Volume ............................................................................................................................. 139
5-4-2. Storage - Disk .................................................................................................................................. 143
5-5. Security ...................................................................................................................................................... 145
5-5-1. User account .................................................................................................................................... 145
5-5-2. Access list ........................................................................................................................................ 148
5-6. Alarm .......................................................................................................................................................... 149
5-6-1. General ............................................................................................................................................ 149
5-6-2. Editing Alarms via Source, Action, and Schedule ............................................................................ 159
5-6-3. Alarm History ................................................................................................................................... 160
5-7. Logs ........................................................................................................................................................... 161
Chapter Six Operation
6-1. Liveview
............................................................................................................................................ 163
..................................................................................................................................................... 163
6-1-1. Placing Cameras into the Layout ..................................................................................................... 163
6-1-2. PTZ and Other Screen Controls ...................................................................................................... 167
6-1-3. Audio ................................................................................................................................................ 170
6-1-4. Camera Properties and Controls ..................................................................................................... 171
6-1-5. Alarm Panel
..................................................................................................................................... 172
6-1-6. Layout view Control Buttons ............................................................................................................ 173
6-2. Search Recording Clips ............................................................................................................................. 174
6-2-1. Begin Playback and Search for Past Recordings ............................................................................ 174
6-2-2. Past Alarms and Bookmarks ............................................................................................................ 175
6-2-3. Synchronous Playback .................................................................................................................... 176
6-2-4. Export media .................................................................................................................................... 177
6-2-5. Time Search ..................................................................................................................................... 179
Technical Specications
Safety and Compatibility
......................................................................................................................................... 181
......................................................................................................................................... 182
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i

Revision History

Rev. 1.0: Initial release.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing
existing homepages or integrating with the current web server.
NOTE:
The operating system and management software are installed on a ash memory mounted on the main board. Except for the plug-ins for onscreen display, there is no need to install software.
Package Contents
■ ND8321
■ Power adapter & power cord
■ Software CD
■ Quick Installation Guide & warranty card
■ Mouse
■ Screws and HDD brackets
Symbols and Statements in this Document
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function, or
process.
WARNING! or IMPORTANT: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
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Chapter One Hardware Installation and
Initial Configuration

Introducing ND8321 Network Video Recorder

VIVOTEK ND8321 is a compact Linux embedded 8-CH standalone desktop NVR designed for any small-scale video surveillance installation. ND8321 features ease of installation, and facili­tates “One Button Setup” with its plug & play and auto setup functionality.
Supporting Full HD HDMI local video output, users can control the GUI OSD interface via mouse & keyboard, eliminating the need for a separate PC to view video or to playback from the NVR. The new local display design - Auto Adaptive Stream will dynamically modify Stream 2 resolu­tion of a camera to best fit the display resolution according to the layout type, performing an ef­ficient display. Fisheye dewarp is also design in ND8321. ND8321 supports software dewarp of VIVOTEK fisheye cameras, allowing seamless display in a fisheye surveillance scenario.
Together with VAST CMS and ST7501 VMS, users can set up an easy-to-use IP surveillance system with ease. VIVOTEK also provides the mobile application, iViewer, for both iOS and An­droid handheld devices, enabling users to monitor live video anytime, anywhere.

Special Features

● Runs on embedded Linux
● 1 x HDMI for local display
● 2 x HDD bay, for a max. capacity of 8TB
● 1 x Gigabit RJ45 Ethernet port
● 2 x USB Port (1 x Front / 1 x Back)
● Size: 121 mm (W) x 178.5 mm (D) x 185.9 mm (H)
● 8-CH Live View & 4-CH Synchronous Playback (web console)
● H.264 / MJPEG
● PTZ Support
● Snapshot / Export Media
● PiP Video Control
● Configuration Backup / Restore
● Compatible with VIVOTEK VAST Central Management Software*
● Integration with VIVOTEK Network Cameras
● VIVOTEK iViewer Support (iOS/Android)
*The VIVOTEK VAST Central Management Software is not included in the package.
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Safety

Connect the system to an earthed main power outlet.
Never open the housing of the power supply unit.
Install and operate the system only in a dry, weather-proof location.
Observe the following safety factors:
Is there visible damage to the system or power cord
Is the system operating correctly.
Has the system been exposed to rain or moisture
Has the system been in a long storage under harsh conditions or exposed to unconforming stress.
The relevant electrical engineering regulations must be complied with at all times during
installation.
Ensure that all maintenance and repair work is handled by qualified personnel such as
electrical engineers or network specialists.
Read this manual before installing or operating the system. The documentation contains
important safety instructions about permitted uses.
The rated AC input is: 100-240V~ 1.6A, 60-50Hz; the max. consumption: 60W (DC12V, 5A)
If a fault occurs, disconnect the power cord from the power supply.
Do not install the system close to heaters or other heat sources. A
sunlight.
All ventilation openings must be not be blocked.
Use only the cables shipped with system or use appropriate cables that can withstand elec-
tromagnetic interference.
void locations with direct
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1
Front View

Physical Description

1 USB port 2 Alarm LED 3 LAN activity LED 4 HDD 2 activity LED
5 HDD 1 activity LED 6 Recording activity LED 7 System Status LED
8 Power LED 9 Power button
1
2 3 4 5 6
Rear View
9
8
7
1 Reset button 2 HDMI port 3 RJ-45 LAN port 4 USB port
5 DC 12V power input 6 Chassis lock hole
NOTE:
You can also use the Reset button to restore system defaults. Use a straightened paper clip to press and hold down the button for longer than 5 seconds. The system should start restoring defaults.
1
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2
3
4
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IMPORTANT:
It is important to leave a clearance of 10cm to the rear side of the chassis. The clearance is required to ensure an adequate airow through the chassis to ventilate
heat.
To ensure normal operation, maintain ambient airow. Do not block the airow around chassis such as placing the system in a closed cabinet.
10cm
2
SATA hard disk(s) are user-supplied. The network video recorder can readily accommodate most of the off-the-shelf SATA hard drives.
1. Use a screwdriver to loosen the retention screw on the rear of the chassis.
2. Slide the top cover back, and then remove the top cover.
Hardware Installation
2
1
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3. Secure the HDD brakets to the hard drives.
4. Gently put the hard disks into drive bays with its label side facing the inside of the chassis and the connector side facing downwards. When the hard disks reach the bottom, use slightly more force to engage the the SATA connectors.
5. When done, install the top cover.
HDD 2
HDD 1
34
Label side
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3
Interface Connections
1. Connect to a monitor using an HDMI cable.
2. Connect CAT5e or better-quality Ethernet cable to cameras via a local, switched network, or clients through the Internet. Refer to next page for more information.
3. Connect USB devices such as, mouse, keyboard, USB optical drive, or USB thumb drive (for­matted in FAT format), or UPS.
4. Connect the power adaptor to the power mains and the system.
Router
LAN / WAN
2
1
3
4
NOTE:
Although the system supports MAC Binding, the system should be able to detect VIVOTEK's
cameras within the network regardless of the presence of a DHCP server. Ideally, cameras and the NVR should reside in the same subnet. If a camera's IP is changed for some reasons, the system should be able to detect its new IP.
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IMPORTANT:
Client computers should support IE10 browser at a minimum of 1280x960 resolution or
higher.
WARNING:
If you connect the NVR to a PoE port of the AW-FED series PoE switch, make sure you turn
off the PoE output on that specic port using the onboard DIP switch. Otherwise, the high power output can damage the LAN port on NVR.
PoE cameras
AW-FED PoE switch
PoE ON/OFF switch
1 2 3 456 7 8
ON
ND8321 NVR
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4
A local console requires the following:
1. A monitor is connected via an HDMI cable.
2. A mouse and/or a keyboard are connected to the system.
3. It is presumed that the system has not been congured yet.
Follow the onscreen messages to complete the initial conguration:
1. Select the UI language, Time zone, and current date and time. Click on the Contunue button to proceed.
Initial Conguration - via a Local Console
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2. The system will then start to scan the local subnet for connected cameras.
3. All cameras detected on the network will be automatically selected. If necessary, deselect the cameras you want to exclude from the conguration. Click Continue to proceed.
NOTE:
1. The maximum recording bandwidth is 32Mbps. When cameras are recruited into the conguration, their stream 1 is used as the recording stream. The camera stream 1 will be congured into H.264/720P/30fps/CBR 3Mbps.
The resolution and fps of stream 1 may vary depending on the specications of different
cameras.
2. If there are more than 8 cameras in your local network, you will need to manually select cameras.
If there are less than 8 cameras, the Auto Setup will automatically move to the next
conguration step.
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4. The system will automatically create volumes from the installed disk drives. The process will take several minutes.
5. When done, the LiveClient screen will display, and, by default, the recording from the selected cameras will immediately take place.
5
If you already congured the system using an Ethernet web console, please skip the Auto Setup steps when you connect the HDMI cable. You may accidentally format your storage volumes.
1. Press the power switch on the front panel to start the NVR. Wait for the system status LED to light green.
2. From a management computer, install the IW2 utility software included in the product CD. Follow the onscreen instructions to complete the installation.
Initial Conguration - via a Web Console (Optional)
IMPORTANT:
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3. Start the IW2 utility. The IW2 utility will discover the ND8321 located in the same subnet.
4. Double-click on the ND8321 entry to start a web session with the NVR system.
5. The login page will prompt. Enter "admin" and "admin" as user name and password for access for the rst time. Expand the menu on the right of the Login button. Select and click on the Settings button to begin your conguration.
You can select the display language
from the lower left corner of the screen.
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6. On the Settings page, click on Storage > Volume to access your storage volume conguration.
7. On the Storage settings page, check if your hard drives are present and identied by your system. Click on the Create... button.
8. Refer to the later discussions for the rest of the conguration procedure.
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6

LED Indicators

7
1 2 3 4 5
Name Behavior Denitions
1. Alarm LED 1 Flashing Red Pre-dened alarms have been triggered (could be
2. LAN activity
LED
3. HDD 2 activity LED
4. HDD 1 activity LED
5. Record LED 1 Flashing Red Camera streams are recorded to the system storage.
6. Status LED 1 Constant Green System is ready
7. Power LED 1 Off Powered down
1 Flashing Orange Indicating on-going trafc over the LAN connection. 2 Constant Orange Ethernet is connected. 3 Off Ethernet is disconnected.
1 Constant Green H.D.D. is ready and connected.
2 Constant Red SMART-related disk errors or a congured H.D.D. is
3 Flashing Red H.D.D. conguration errors 4 Off H.D.D. is disconnected or removed.
1 Constant Green H.D.D. is ready and connected.
2 Constant Red SMART-related disk errors or a congured H.D.D. is
3 Flashing Red H.D.D. conguration errors 4 Off H.D.D. is disconnected or removed.
2 Off No recording
2 Blinking Green
every 1 second
3 Constant Red SMART-related disk errors, or a congured H.D.D. is
2 Constant Green System is on
6
motion detection, digital inputs, etc.); the LED will stop ashing after 1 minute.
missing.
missing.
Updating rmware
missing, or H.D.D. is full. Buzzer will also be sounded. When buzzer is turned off, LED will return normal.
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7
To power up and power down, On the initial conguration:
1. Connect the power adapter between the system and power outlet.
2. Turn on the system by pressing the power button for more than one second.
After the initial connection,
1. Press the power button for 1 second to power on.
2. Press the power button for 4 second to power down. the system should start ushing the cache contents in system memory and gracefully shut down.
1. No storage system is completely fail-safe. Damage to data might occur due to le system corruption, operating system malfunction, virus infection, HDD component failures, and so on. Therefore, it is highly recommended to regularly back up your data, and VIVOTEK disclaims responsibilities of data loss or recovery.
2. Always power off the system using the power button. Do not disconnect the power cord while the system is still operating. Doing so will result in data inconsistencies. The normal power-of procedure allows cached data to be written to disks.

Power Up and Power Down

WARNING:
f
NOTE:
If system buzzer is sounded, turn it off in Settings > Logs > Error page. Click the Stop buzzer sound button.
Serious system faults, such as a missing volume, can trigger the system buzzer. Verify the cause of system fault and turn off the buzzer.
On a local console, go to the Settings window, a Mute button is available there.
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Section One

Management over a

Local Console

Chapter Two Introduction to the Local Console Interface
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1
2
Local console
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By default, a live view appears on an HDMI monitor. The interface architecture of the local console is illustrated as follows:
LiveView Main screen
Main control portals
Layout
PTZ
PiP
Play recording clip
DI/DO
Snapshot | Manual
recording
Deselect camera
Config. portal
Camera portal
DI/DO
Search recording clip
Settings
Revision Info.
Overview (camera connection & storage)
Camera
Alarm
System
User Storage
Network
Search panel
Storyboard
Alarm
Email
Information Maintenance Display
UPS Logs
IP
DDNS Services
Management Recording Media
Image Camera options PTZ settings
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2-1. How to Begin

1. How to access the Conguration Portal?
Make sure a mouse is attached to your NVR. Move your mouse cursor, and the Conguration Portal will appear on screen. For all the congurable options available through this portal, please refer to Chapter 3 on page 34.
You can also hide these portal toolbar. Right-click on the LiveView screen to
display the option.
2. How to access the Camera Portal?
Single click to select a view cell, the Camera Portal will appear. The system automatically detects the characteristics of camera when you select a view cell.
This portal appears with a camera that supports mechanical PTZ.
This portal appears with a camera that does not support mechanical PTZ.
This portal appears with a sheye camera. The PiP and PTZ buttons will then be disabled.
Note that only one dewarped view can be displayed at one time, if you have multiple sheye cameras.
Tips:
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Here are some operation steps using the tool bar:
1. Single-click to select a view cell and bring out the tool bar.
2. Double-click to expand a view cell to the full view.
3. Double-click again to shrink the view cell to the original size.
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PTZ control panel for ordinary
PTZ control panel for joystick type PTZ
PTZ type
2. How to retrieve and access recorded videos?
2-1. One is to access the video clips taken within 2 hours. Left-click to select a view cell, and
then click on the Recording clips button.
Select a time value by a single click. You will be prompted for User name and Password, enter admin and admin (the default user name and password), and then click Login.
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The Playback window will prompt, and a playback begins from the point in time you selected, e.g., 30 seconds ago. This function allows you to quickly review what has just happened.
2-2. Another way to access past videos is to open the Search recording clips window. Move
your mouse cursor to display the Conguration Portal (without selecting any view cell). Click on the Search recording clips button. Please refer to page 35 for more information about the search functions.
You will be prompted for User name and Password, enter admin and admin (the default user name and password) and click Login.
It is highly recommended to change the password after you log in.
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3. How to recieve system alarm?
Please refer to page 61 for how to congure system alarm triggers. When the alarm is triggered, e.g., by digital inputs or motion detection, an alarm message will prompt on the screen.
Use the > arrow button to browse through the alarm messages.
If the alarm is congured with video recording as the responding action, you can click on the alarm entry. The Playback window will appear, allowing an instant playback of the alarm-related footage. You will enter the "Search alarm results" page even if the alarm does not trigger a recording action.
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4. Why live view is unavailable?
The default live view receives a camera's stream #2. If a camera's stream #2 is congured using MPEG-4 as the video codec, the following message will prompt.
You can go to the Settings > Camera > Media > Video window to congure the video codec of stream #2 into H.264.
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5. How do I move to another layout page?
Move your cursor to the right hand side of your screen. The page turner buttons will appear as shown below.
For example, if you have 8 cameras placed on 2 2x2 layout pages, use these buttons to visit different pages.
6. Why the onscreen tool bars disappear after some time?
The system comes with idle modes. Below are the applicable conditions:
1. Live view: if no management activities occur for 5 seconds, the tool bars disappear from
screen. When in the idle mode, mouse cursor and tool bars will disappear. Moving the mouse cursor will re-activate the screen.
2. Settings page: If left unattended for 10 minutes, system will automatically log out. The system
will prompt for user credentials if a user tries to access the Settings page again.
3. Search recording clips window: If currently there is a video playback, the system will not enter
the idle mode.
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2-2. Operation on Camera View Cell

2-2-1. PTZ Panel

Once you selected a camera, click on the PTZ button on a camera portal.
The PTZ panel will prompt. Below are the description of its functions:
List of preset positions
Focus far
Focus near
Home
Zoom in
Zoom out
Starts patrol
1. PTZ control: Click and drag the nudget in the center towards the direction you wish to move to.
2. Focus: Click on the Focus near and Focus far buttons to adjust camera focus.
3. Home: Click to move the camera lens towards the default home position.
4. Zoom: Use the Zoom in and Zoom out buttons to adjust the camera's zoom ratio.
5. Presets: If you congured preset positions, a list of preset positions will appear.
6. Patrol: If you congured preset positions into a patrolling tour, click on this button and the camera will proceed with patrolling through preset points.
Note that on a speed dome camera, the farther you pull the nudget away from the center, the faster the lens moves. This works like speed control.
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Below is the PTZ panel that appears with ordinary PTZ cameras.
List of preset positions
Speed selector
Focus far
Focus near
Zoom in
Zoom out
Starts patrol
1. PTZ control: Click on the arrow buttons to move towards the direction you wish to move to.
2. Focus: Click on the Focus near and Focus far buttons to adjust camera focus.
3. Zoom: Use the Zoom in and Zoom out buttons to adjust the camera's zoom ratio.
4. Presets: If you congured preset positions, a list of preset positions will appear.
5. Speed: Adjusts the speed when moving across the eld of view.
6. Patrol: If you congured preset positions into a patrolling tour, click on this button and the camera will proceed with patrolling through the preset points.
NOTE:
Please refer to page 101 for the description of sheye display modes. The working theory on sheye modes is identical for use on both local and web consoles. The sheye mount type setting is found in the Settings window.
Note that only the FE8173 3MP sheye camera is supported by this NVR.
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2-2-2. PiP (Picture in Picture) Panel

PiP is short for Picture in Picture, a function that provides digital zoom into a live video.
When activated, a Global view window will appear at the lower right of the view cell as shown below. You can display only a portion of the complete video frame as an area of your interest. Using a click and drag on the ROI window, you can instantly move to other areas within the video frame. Use the zoom ratio pull bar at the bottom to change the zoom ratio. You may also move the ROI around by click and drags.
Global view
ROI
Note that not every camera supports the PiP function. For example, the sheye series cameras do not support this feature.
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