Vivotek ND8212W User Manual
VIVOTEK - Built with Reliability
ND8312
ND8212W - wireless
- wired
Network Video Recorder
User’s Manual
8- or 4-CH • Wired or Wi-Fi • 1 HDD • Auto Setup • Auto Adaptive Stream •
Hardware Decoding • HDMI
Rev. 1.6.1.11
Rev. 1.0
Rev. 1.0
User's Manual - 1
VIVOTEK - Built with Reliability
Table of Contents
Chapter One Hardware Installation and Initial Conguration ...................................................................................... 7
Introducing the Network Video Recorder ............................................................................................................... 7
Special Features ............................................................................................................................................. 7
Safety .............................................................................................................................................................. 8
Chassis Dimensions .................................................................................................................................... 9
Physical Description ........................................................................................................................................... 10
Hardware Installation .......................................................................................................................................... 11
Interface Connections ......................................................................................................................................... 15
Initial Conguration - via a Local Console ............................................................................................................ 16
Initial Conguration - Wireless Connection (ND8212W) .................................................................................. 23
Initial Conguration - via a Web Console (Optional) ............................................................................................ 25
LED Indicators ...................................................................................................................................................... 27
Power Up and Power Down ................................................................................................................................. 29
Section One Management over a Local Console ...................................................................................................... 30
Chapter Two Introduction to the Local Console Interface .......................................................................................... 30
2-1. How to Begin ................................................................................................................................................. 32
2-2. Operation on a Camera View Cell ................................................................................................................. 38
2-2-1. PTZ Panel ........................................................................................................................................... 38
2-2-2. Digital Zoom Panel ............................................................................................................................. 42
2-2-3. Play Recording Clips Panel ................................................................................................................ 43
2-2-4. DI/DO .................................................................................................................................................. 44
2-2-5. Others ................................................................................................................................................. 44
2-2-6. Right-click Commands ........................................................................................................................ 45
Chapter Three Conguation Using the Local Console .............................................................................................. 46
The Main Control Portal ....................................................................................................................................... 46
3-1. Layout .................................................................................................................................................... 46
3-2. Search recording clips ........................................................................................................................... 47
3-2-1. Time Search .................................................................................................................................47
3-2-2. Alarm Search ............................................................................................................................... 51
3-2-3. POS Search ................................................................................................................................. 54
3-2-4. Storyboard ................................................................................................................................... 57
3-3. Export recordings ................................................................................................................................... 61
3-4. Settings .................................................................................................................................................. 63
3-4-1. Settings - Overview ...................................................................................................................... 63
3-4-2. Settings - Camera - Management................................................................................................ 64
3-4-3. Settings - Camera - Recording .................................................................................................... 70
3-4-4. Settings - Camera - Media ........................................................................................................... 73
3-4-5. Settings - Camera - Image ........................................................................................................... 79
3-4-6. Settings - Camera - Motion Detection.......................................................................................... 81
3-4-7. Settings - Camera - PTZ settings ................................................................................................ 82
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3-4-8. Settings - Alarm - Alarm .............................................................................................................. 84
3-4-9. Settings - Alarm - Email .............................................................................................................. 93
3-4-10. Settings - System - Information ................................................................................................ 94
3-4-11. Settings - System - Maintenance .............................................................................................. 95
3-4-12. Settings - System - Display ....................................................................................................... 96
3-4-13. Settings - System - UPS ........................................................................................................... 97
3-4-14. Settings - System - Log ............................................................................................................ 98
3-4-15. Settings - System - VIVOCloud service .................................................................................. 100
3-4-16. Settings - User ........................................................................................................................ 101
3-4-17. Settings - Storage ................................................................................................................... 103
3-4-18. Settings - Storage - Scheduled backup .................................................................................. 108
3-4-19. Settings - Network ...................................................................................................................111
Settings - Network - Connection mode ................................................................................................111
Settings - Network - IP .........................................................................................................................113
Settings - DDNS ...................................................................................................................................114
Settings - Service .................................................................................................................................115
3-5. POS .....................................................................................................................................................116
3-6. Information ...........................................................................................................................................118
Section Two Management over a Web Console .....................................................................................................119
Chapter Four Login and Getting Started ................................................................................................................ 120
4-1. Login .......................................................................................................................................................... 120
4-2. Graphical Layout and Screen Elements - Liveview .................................................................................... 124
4-2-1. Camera List Panel ........................................................................................................................... 125
4-2-2. Layout .............................................................................................................................................. 127
4-2-3. Layout contents ............................................................................................................................... 128
4-2-4. Logo & Menu ................................................................................................................................... 128
4-2-5. View Cell panel ................................................................................................................................ 129
Adding Cameras to View Cells ................................................................................................................... 129
4-2-6. PTZ panel ........................................................................................................................................ 138
4-2-7. Alarm panel ...................................................................................................................................... 140
4-3. Graphical Layout and Screen Elements - Search recording clips .............................................................. 144
4-3-1. Camera List Panel ........................................................................................................................... 145
4-3-2. Search Recording Clips Layout ....................................................................................................... 146
4-3-3. Logo & Menu ................................................................................................................................... 146
4-3-4. View Cells in Search Recording Clips .............................................................................................. 147
Search Recording Clips Control Panel ...................................................................................................... 148
4-3-5. Alarm Panel ..................................................................................................................................... 150
4-3-6. Calendar Panel ................................................................................................................................ 151
Chapter Five System Settings ................................................................................................................................ 152
Chapter Six Operation ............................................................................................................................................ 154
6-1. Liveview ..................................................................................................................................................... 154
6-1-1. Placing Cameras into the Layout ..................................................................................................... 154
6-1-2. PTZ and Other Screen Controls ...................................................................................................... 158
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6-1-3. Audio ................................................................................................................................................. 161
6-1-4. Camera Properties and Controls ...................................................................................................... 162
6-1-5. Alarm Panel ......................................................................................................................................163
6-1-6. Layout view Control Buttons ............................................................................................................. 164
6-2. Search Recording Clips .............................................................................................................................. 165
6-2-1. Begin Playback and Search for Past Recordings ............................................................................. 165
6-2-2. Past Alarms and Bookmarks ............................................................................................................. 166
6-2-3. Synchronous Playback ..................................................................................................................... 167
6-2-4. Export media ..................................................................................................................................... 168
6-2-5. Time Search ...................................................................................................................................... 170
Technical Specications .......................................................................................................................................... 172
Safety and Compatibility .......................................................................................................................................... 174
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Revision History
* Rev. 1.0: Initial release.
IMPORTANT:
The latest VIVOTEK 9xxx series supports H.265 encoding. If the H.265 cameras are attached to
the NVR, you need to manually congure its video streaming codec to H.264 in order to properly
stream video.
IMPORTANT:
In a complicated wireless network environment where many WiFi APs reside, transmission
latency can occur due to the interferrence of wireless signals or overlapped channels.
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i
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Video
Recorder is not only a high-performance web-ready camera but can also be part of a flexible
surveillance system. It is the user’s responsibility to ensure that the operation of such devices is
legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the
Network Video Recorder is installed; then carefully read and follow the instructions in the
Installation chapter to avoid damage due to faulty assembly and installation. This also ensures
the product is used properly as intended.
The Network Video Recorder is a network device and its use should be straightforward for those
who have basic networking knowledge. It is designed for various applications including video
sharing, video recording, general security/surveillance, etc. The Conguration chapter suggests
ways to best utilize the Network Video Recorder and ensure proper operations. For creative and
professional developers, the URL Commands of the Network Video Recorder section serves as a
helpful reference to customizing existing homepages or integrating with the current web server.
NOTE:
The operating system and management software are installed on a ash memory mounted
on the main board. Except for the plug-ins for the onscreen control, there is no need to install
software.
Package Contents
■ ND8212W (wireless) or ND8312 (wired version)
■ Power adapter
■ Quick Installation Guide
■ 2x wireless antennas
■ a Mouse
■ Screws and HDD brackets
Symbols and Statements in this Document
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitate an installation, function, or
process.
WARNING! or IMPORTANT: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
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Chapter One Hardware Installation and
Initial Conguration
Introducing the Network Video Recorder
VIVOTEK ND8312 and ND8212W series is a compact Linux embedded 8-CH or 4-CH standalone desktop NVR designed for any small-scale video surveillance installation. The series features ease of installation, and facilitates “One Button Setup” with its plug & play and auto setup
functionality. With a wireless 2.4Ghz/5Ghz connectivity, wireless cameras can easily connect
and record to the ND8212W NVR.
The ND8312 is the wired version.
Supporting the HDMI local video output, users can control the GUI OSD interface via mouse &
keyboard, eliminating the need for a separate PC to search video or to playback from the NVR.
The new local display design - Auto Adaptive Stream will dynamically modify Stream 2 resolution of a camera to best fit the display resolution according to the layout type, resulting in an efficient display, while maintaining superb image quality.
Together with the VAST CMS software, users can set up an easy-to-use IP surveillance system
with ease. VIVOTEK also provides the mobile application, iViewer or VIVOCloud, for both iOS
and Android handheld devices, enabling users to monitor live video anytime, anywhere.
Special Features
● Runs on embedded Linux
● 1 x HDMI for local display up to 4K resolution
● 1 x HDD bay, for a max. capacity of 6TB
● 1 x Gigabit RJ45 uplink Ethernet port;
● 2 x USB Port (1 in Front / 1 in Back)
● Size: 198 mm (W) x 200 mm (D) x 47 mm (H)
● 8-CH (ND8312) or 4-CH (ND8212W) Live View & 4-CH Synchronous Playback [max. frame
rate: 3840x2160@30fps(1 CH), 1920x1080@120fpx (4 CH).
● H.264 / MJPEG
● PTZ and joystick support
● Snapshot / Export Media
● PiP Video Control
● Configuration Backup / Restore
● Compatible with VIVOTEK VAST Central Management Software*
● Integration with VIVOTEK Network Cameras
● VIVOTEK iViewer and VIVOCloud Support (iOS/Android)
* The VIVOTEK VAST Central Management Software is not included in the package.
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Safety
Connect the system to an earthed main power outlet.
Never open the housing of the power supply unit.
Install and operate the system only in a dry, weather-proof location.
Observe the following safety factors:
•
Is there visible damage to the system or power cord?
•
Is the system operating correctly?
•
Has the system been exposed to rain or moisture?
•
Has the system been in a long storage under harsh conditions or exposed to
unconforming stress?
The relevant electrical engineering regulations must be complied with at all times during the
installation.
Ensure that all maintenance and repair work is handled by qualified personnel such as
electrical engineers or network specialists.
Read this manual before installing or operating the system. The documentation contains
important safety instructions about permitted uses.
The rated AC input is: 100-240V~ 1.5A, 60-50Hz; the max. consumption: 15.6W (DC12V, 3A)
If a fault occurs, disconnect the power cord from the power supply.
Do not install the system close to heaters or other heat sources. Avoid locations with direct
sunlight.
All ventilation openings must not be blocked.
Use only the cables shipped with system or use appropriate cables that can withstand elec-
tromagnetic interference.
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Chassis Dimensions
VIVOTEK - Built with Reliability
47
200
Screw Dimensions
198
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1
Front View
1 LAN and PoE activity LED: Please refer to page 28 for LED denitions.
2 USB 2.0 port
Physical Description
1
2
Rear View
The difference between the ND8212W and ND8312 is the antenna. The ND8312 comes without
the antenna.
1
2
1 Antenna connector 5 USB port
2 Power socket (DC12V, 3A) 6 WPS/Reset button
3 10/100Mbps uplink port 7 Antenna connector
4 HDMI
3
4
5
7
6
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IMPORTANT:
It is important to leave a clearance of 10cm around the chassis. The clearance is required to
ensure an adequate airow through the chassis to ventilate heat.
To ensure normal operation, maintain ambient airow. Do not block the airow around chassis
such as placing the system in a closed cabinet.
2
SATA hard disk(s) are user-supplied. The network video recorder can readily accommodate
most of the off-the-shelf SATA hard drives.
1. Use a Phillips screwdriver to loosen the retention screws from the bottom of the chassis. Re-
move the top cover.
Hardware Installation
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2. Secure the HDD brackets to the hard drive.
Label side
3. Connect SATA data and the SATA power cables to the hard drive.
SATA Data SATA Power
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4. Secure the hard drive to the mounting positions in the chassis with its label side facing up,
and the connectors facing the right hand side of the chassis.
5. When done, install the top cover.
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6. Install the included wireless antennas. (ND8212W)
7. Connect a mouse and/or keyboard to the USB connectors.
If you prefer to hang the NVR on wall, drill and install two screws 104mm apart.
104mm
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Refer to the screw dimensions be-
low when wall-mounting.
<3 ~ 4mm
<7 ~ 8mm
<2mm
VIVOTEK - Built with Reliability
3
Interface Connections
1. Connect to a monitor using an HDMI cable.
2. Connect CAT5e or better-quality Ethernet cable to the network.
3. Connect USB devices such as mouse, keyboard, or USB thumb drive (formatted in FAT for-
mat), or UPS.
4. Connect the power adaptor to the power mains and the system.
The NVR works with both wired and wireless cameras.
The ND8312 comes without the wireless connectivity.
LAN/WAN
Camera 01
Camera 04
Camera 07
Camera 02
Camera 05
Camera 08
Camera 03
Camera 06
Camera 09
USB 2.0
AC100~240V
50/60Hz, 1.5A
Pressing the Reset button for longer than 10 seconds will restore the factory detaults.
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4
A local console requires the following:
1. A monitor is connected via an HDMI cable.
2. A mouse and/or a keyboard are connected to the system.
3. It is presumed that the system has not been congured yet. The Installation wizard only
appears for an uncongured machine or one that was restored to its default.
Follow the onscreen messages to complete the initial conguration:
1. When started for the rst time, the system will prompt for the forceful conguration of a
password. This ensures security from malicious network attack.
The applicable alpha-numeric characters are [0-9][a-z][A-Z][!][$][%][-][.][@][^][_][~], with a
max. length of 64 characters.
Initial Conguration - via a Local Console
Click the Apply button when the new password is
accepted.
2. Select the UI language, Time zone, and current date and time. Click on the Continue button
to proceed.
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IMPORTANT:
Except in the initial setup, changing system time can produce disruptions to the existing
recordings. Turning the current system time back to a time when video recording was taking
place can generate duplicate les. And those les may not be playable.
3. The system will then start to scan the local subnet for connected cameras.
4. All cameras detected on the network will be automatically selected. If necessary, deselect the
cameras you want to exclude from the conguration. Click Continue to proceed.
Cameras properly installed in the same subnet should all be listed. If you cannot nd a
camera, examine its network connections.
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NOTE:
1. The maximum recording bandwidth is 24Mbps. When cameras are recruited into the
conguration, their stream #1 is used as the recording stream.
The resolution and fps (frame rate per second) of stream 1 may vary depending on the
specications of different cameras.
2. If there are less than 8 cameras, the Auto Setup will automatically move to the next
conguration step.
3. Up to two clients viewing 2x 720P streams is acceptable. If more clients are simultaneously
viewing more video streams, the machine can be stressed.
5. The system will automatically create a volume from the installed disk drive. The process may
take several minutes.
6. An optional utility, VIVOCloud, is available through the Apple and Android App Stores. The
VIVOCloud works with a server hosted by VIVOTEK for bridging and tunneling video requests
between client devices and network cameras/CMS/NVR. The utility simplies and facilitates
network conguration for access across the Internet.
The prerequisites for using the VIVOCloud are as follows:
1. Download and install the VIVOCloud utility to your cell phone.
2. Both the NVR and your cell phone have access to the Internet.
With this utility, you do not need to congure IP port forwarding on router or set up a DDNS
address for the NVR. You do not even need to know the IP address of the NVR. The
VIVOCloud utility automatically manages the network parameters required for making the
connection. The VIVOCloud comes with viewing and playback interfaces very similar to those
in the iViewer utility.
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To connect the NVR from a cell phone using the VIVOCloud:
6-1. Click on the VIVOCloud button on the wizard.
6-2. The QR code will be generated.
6-3. Open the utility from your cell phone. If you already registered an account, tap LOG IN. If
not, tap SIGN UP to register an account from a VIVOTEK server.
User
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6-4. You can be defaulted to the Live view page. Tap the Add button below to add devices.
6-5. Tap the ADD DEVICES MANUALLY button.
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6-6. You can then point your cell phone lens at the NVR screen (Step 5-3.) and use the SCAN
QR CODES function to establish the connection. You may also manually enter the device
ID.
6-7. The process will take several seconds to complete.
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6-8. The NVR and the cameras under it will be ready for access.
7. Click the Done button. The LiveClient screen will display, and, by default, the recording from
the selected cameras will immediately take place.
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5
1. Press the WPS button on wireless camera for 3 to 5 seconds. Refer to VIVOTEK cameras’
Installation Guide for wireless connection details.
2. Press the WPS button on the NVR for less than 10 seconds. Wait for the system status LED
to change to green.
Initial Conguration - Wireless Connection (ND8212W)
WPS
3~5 sec
< 10 sec
3. Open the system Settings > Camera Management page. When successfully connected, the
wireless camera will be listed. If the camera is accessed for the rst time, you should enter a
new password to access the camera.
root
New password
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IMPORTANT:
If you are not connecting your wireless cameras using the WPS function, ready the following:
When the wireless NVR is operating in the AP mode, the default SSID and password is VVTKXXXXXX/VVTK-XXXXXX. The six digits are the the last six digits of the MAC address on the
NVR's product label.
For example,
MAC: 00:02:D1:60:4B:BF; SSID/PASSWORD: VVTK-604BBF/VVTK-604BBF
It is highly recommended to change the default password to that of your preference. See
Settings - Network - Connection mode for wireless network conguration.
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6
Initial Conguration - via a Web Console (Optional)
IMPORTANT:
If you already congured the system using an Ethernet web console, please skip the Auto Setup
steps when you connect the HDMI cable.
You may accidentally format your storage
volumes!
1. Connec the power cord to start the NVR. Wait for the system status LED to light green.
2. From a management computer, download and execute the Shepherd utility software. Follow
the onscreen instructions to complete the installation.
3. Start the Shepherd utility. The Shepherd utility will discover the NVR located in the same
subnet.
ND8212W
IB8360-W 192.168.4.151 00-02-D1-73-02-02
0002D1730202
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4. Double-click on the ND8312 or ND8212W entry to start a web session with the NVR system.
5. If you have congured a user name and password on the local console, use them to log in.
Ideally, the initial conguration is performed via the local console. Expand the menu on the
right of the Login button. Select and click on the Settings button to begin your conguration.
You can select the display language from the lower left corner of the screen.
6. On the Settings page, click on Storage > Volume to access your storage volume
conguration.
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7. On the Storage settings page, check if your hard drive is present and identied by your
system. Click on the Add Volume button.
If you have let the setup wizard create single a disk volume, you can manually delete them
and then create new volumes. Note that previous recordings will be erased.
8. Refer to the later discussions for the rest of the conguration procedure.
7
LED Indicators
ND8312
CAMERA
RESET
ND8212W
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ND8312
Name Behavior Denitions
1. Power
1 OFF Powered down.
2 Solid Green Device is up and running.
2. Status 1 Green solid System is ready.
2 Blinking Red every 1
Firmware or device pack is being updated.
second
3 Solid Red * Disk errors detected via S.M.A.R.T.
* Hard disk is full.
* Congured disk drive is missing ( the buzzer will
be sounded until it is manually disabled.)
3. NET 1 OFF The Ethernet port is disconnected.
2 Orange blinking Data is being transmitted and received.
4. Camera 1 Solid Green All congured cameras have been connected.
2 Solid Red One or more congued cameras is missing.
3 OFF No camera is connected.
5. Reset 1 Blinking Blue Reset is taking place.
2 OFF Normal status.
ND8212W
Name Behavior Denitions
1. Power
2. Status 1 Green solid System is ready.
3. NET 1 OFF The Ethernet port is disconnected.
4. Wi-Fi 1 Solid Green Working in the AP mode.
5. WPS 1 Blinking Blue WPS is searching for nearby devices.
1 OFF Powered down.
2 Solid Green Device is up and running.
2 Blinking Red every 1
Firmware or device pack is being updated.
second
3 Solid Red * Disk errors detected via S.M.A.R.T.
* Hard disk is full.
* Congured disk drive is missing ( the buzzer will
be sounded until it is manually disabled.)
2 Orange blinking Data is being transmitted and received.
2 Solid Orange Working in the Station mode, and is connected to an
AP.
3 Blinking Orange every
0.2 second
Working in the Station mode, and failed to connect
to an AP.
4 OFF Wi-Fi is off.
2 OFF WPS is not functioning.
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8
To power up and power down,
On the initial conguration:
Connect the power adapter between the system and power outlet. To power up after a powerdown, re-connect the DC connector.
After the initial connection,
Press the software power down button on the management session to power down. the system
should start ushing the cached contents in system memory and gracefully shut down.
Power Up and Power Down
WARNING:
1. No storage system is completely fail-safe. Damage to data might occur due to le system
corruption, operating system malfunction, virus infection, HDD component failures, and so on.
Therefore, it is highly recommended to regularly back up your data, and VIVOTEK disclaims
responsibilities of data loss or recovery.
2. Always power off the system using the software power button. Do not disconnect the power
cord while the system is still operating. Doing so will result in data inconsistencies. The
normal power-off procedure allows cached data to be written to disks.
NOTE:
If system buzzer is sounded, move your mouse cursor to reveal the main screen portal, and
then click on the Stop buzzer button.
Serious system faults, such as a missing volume, can trigger the system buzzer. Verify the
cause of system fault and turn off the buzzer.
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Section One
Management over a
Local Console
Chapter Two
Introduction to the Local Console Interface
Camera 01
Camera 04
Camera 07
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Camera 02
Camera 05
Camera 08
Camera 03
Camera 06
Camera 09
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