Vivotek MS9390-HV User Manual

Download

Panoramic Multi-sensor

MS9390-HV

Network Camera

User’s Manual

8MP • 180° Panoramic View • IP66 • IK10 • Smart IR

Smart Stream III • PoE • -20°C ~ 50°C Wide Operating Temperature

Rev. 1.0

VIVOTEK

Table of Contents

Overview

Revision History ...............................................................................................................................................3

Read Before Use ..............................................................................................................................................4

Package Contents ........................................................................................................................................4

Symbols and Statements in this Document ......................................................................................................5

Physical Description .........................................................................................................................................5

Hardware Installation .......................................................................................................................................8

Mounting Options .............................................................................................................................................8

Software Installation .......................................................................................................................................15

Network Deployment ......................................................................................................................................21

Ready to Use ..................................................................................................................................................24

Accessing the Network Camera

Using Web Browsers ......................................................................................................................................25

Using RTSP Players .......................................................................................................................................28

Using 3GPP-compatible Mobile Devices ........................................................................................................29

Using VIVOTEK Recording Software .............................................................................................................30

Main Page Client Settings

Conguration

System > General settings .............................................................................................................................42

System > Homepage layout ..........................................................................................................................44

System > Logs ...............................................................................................................................................47

System > Parameters ....................................................................................................................................49

System > Maintenance ...................................................................................................................................50

Media > Image .............................................................................................................................................54

Media > Video ................................................................................................................................................65

Media > Video ................................................................................................................................................66

Media > Audio.................................................................................................................................................75

Network > General settings ............................................................................................................................76

Network > Streaming protocols ....................................................................................................................83

Network > SNMP (Simple Network Management Protocol) ...........................................................................92

Network > FTP ...............................................................................................................................................93

Security > User accounts ...............................................................................................................................94

Security > HTTPS (Hypertext Transfer Protocol over SSL) .................................................................96

Security > Access List ................................................................................................................................103

PTZ > PTZ settings ......................................................................................................................................108

Event > Event settings..................................................................................................................................112

Applications > Motion detection....................................................................................................................126

Applications > Tampering detection .............................................................................................................129

Applications > Audio detection ...................................................................................................................130

Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......132

Recording > Recording settings ..................................................................................................................135

Local storage > SD card management .........................................................................................................140

Local storage > Content management .........................................................................................................141

..............................................................................................................................................................

....................................................................................................................

.........................................................................................................................................................

..................................................................................................................................................

....................................................................................................................................................

31 36 41

2 - User's Manual

VIVOTEK

Appendix

URL Commands for the Network Camera ................................................................................................ 144

Technical Specications ...........................................................................................................................237

Technology License Notice ....................................................................................................................... 238

Electromagnetic Compatibility (EMC) .......................................................................................................239

....................................................................................................................................................

144

Overview

VIVOTEK’s MS9390-HV is the latest and most effcient panoramic network camera offered in surveillance. Through the use of two wide angle lenses, electronic image stitching, and high-resolution sensors, the 8MP 180° MS9390-HV is in a new class all by itself. With its unique dual-sensor design, the MS9390-HV is able to maintain a higher vertical FOV than most traditional multi-sensor panoramic cameras using 4 sensors. This higher vertical FOV enables users to have more video coverage, thereby enabling them to capture more evidence below the point of camera installation. The MS9390-HV goes even further with WDR Pro technology for high contrast environments, 30fps at full resolution, and 180° IR illuminators up to 20 meters, ensuring users with 24/7 comprehensive panoramic video surveillance.

In addition to its panoramic image qualities, the MS9390-HV is also simple to install. It has been designed to be directly wall mounted, including 20° of internal tilt adjustment on the lenses to get the exact angle desired. With an IP66 weather proof and IK10 vandal proof housing, the MS9390-HV can be installed in both indoor and outdoor scenarios. The only accessory available for MS9390-HV is a sunshield, which is included with the camera.

To top it all off, the MS9390-HV utilizes H.265 compression and Smart Stream III technology. This combination enables users to greatly save on storage and bandwidth consumption usually associated with high resolution surveillance.

Revision History

■ Rev. 1.0: Initial release.

User's Manual - 3

VIVOTEK

Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera

is not only a high-performance web-ready camera but can also be part of a exible surveillance

system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.

It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.

The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

■ MS9390-HV

■ Screws / desiccant bag / double-side tape

■ Sunshield

■ Alignment sticker

■ Rubber pad to the mount bracketr

■ Ethernet waterproof enclosure

■ Quick Installation Guide

■ T10 stardrivver

■ Mounting plate

4 - User's Manual

Symbols and Statements in this Document

INFORMATION:

inconvenient or problem situations.

NOTE

Tips

Electrical Hazard

: Notices provide guidance or advices that are related to the functional integrity of

the machine.

: Tips are useful information that helps enhance or facilitae an installation, function,

or process.

WARNING: or IMPORTANT:

dangerous or hazardous to the machine or you.

occur to an operator.

provides important messages or advices that might help prevent

: These statements indicate situations that can be

: This statement appears when high voltage electrical hazards might

Physical Description

Outer View

VIVOTEK

Sunshield

Lens

IR lights

NOTE:

Microphone

Some of the sufx syntax used in model naming are listed below:

E w/ heater for extreme weather Fx Focal length w/ number T w/ Remote focus lens R w/ PoE repeater H w/ High Dynamic Range functionality

User's Manual - 5

VIVOTEK

Inner View

Lenses

IR LEDs

MicroSD card slot

Bottom View

IR LEDs

Microphone contacts

Reset button

Status LEDs

Ground screw

RJ45 Ethernet port

Bottom routing cap

Ethernet enclosure retention clips

Tether wire safety hook (to the mounting plate)

6 - User's Manual

VIVOTEK

Power Consumption

802.3at

100~240V

LAN/PoE

OFF

658

GE LAN GE LAN

PoE

injector

Due to its IR lights and onboard heater for operation in low temperature environments, care should be taken when selecting the power source for the camera. Listed below are

the requirements for powering the camera:

Use conditions Power consumption & Input

≥-20ºC PoE - 15.2W (PoE Plus class 1 or class 2 mid-span or

switch)

In warmer areas that do not need a heater, a PoE+ switch can drive the camera. In areas where temperature can drop below -20ºC, an AC 24V power adaptor is required.

IMPORTANT:

Many copper coated aluminum (CCA) and other non-standard conductors cabling products are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products especially when cascading PoE cameras. It is a must to use Ethernet cables compliant with the 3P/ETL standard.

IMPORTANT:

Please avoid having obstacles within 3 meters. The reection of IR lights in the night mode

from the nearby objects may blur the image.

3M / 4.8 feet

User's Manual - 7

VIVOTEK

Hardware Installation

1. Jot down the camera's MAC address from the product label. This is important if you have multiple cameras at your installation site.

Network Camera

Model No: XXXXXX MAC: 0002D1083236

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Pat. 6,930,709

Made in Taiwan

Mounting Options

In addition to the standard wall-mount, you can use the mouting holes on the mounting plate to install the camera to a single handy box or a 4" aquare junction box.

Note the A, B, C, D hole marks on the mounting plate.

A/B: Single handy box C: Wall mount D: 4” square junction box

8 - User's Manual

VIVOTEK

473 mm

If preferred, the camera can also be pole-mounted using the AM-114 mount head, AM-117 pole, and the AM-11G adapter.

AM-114

Note that this conguration is indoor only.

AM-117

34.45

114.38

AM-11G

Note the camera's eld of view when planning an installation. The horizontal view is 180º. When necessary, the vertical view is 80º. The lens module can be tilted down to up to 20º

The eld of view is illustrated on the

left. Note that the higher the camera is installed, the larger is the blind spot area underneath the camera. The camera can be mounted at a height of 3 meters to cover a panoramic view area with its center of view aiming at the horizon.

80º

20º

180º

User's Manual - 9

VIVOTEK

Below is the process for a standard wall-mount.

2. Use the included alignment sticker to drill mounting holes on the wall (the C holes). If preferred, drill another hole of a diameter of approximately 2cm for routing the Ethernet cable.

3. Hammer in the wall anchors and then install the mounting plate.

10 - User's Manual

4. Pass an Ethernet cable through the routing hole.

VIVOTEK

5. Pass an Ethernet cable through the waterproof cable gland components, and through the

rubber seal as shown below. Connect the Ethernet cable to the camera's RJ45 onnector. Tighten the components to prevent water ingress.

5.5 ~ 6.5mm

User's Manual - 11

VIVOTEK

5. Press the Ethernet waterproof enclosure in between the retention clips at the back of the

camera. The retention clips will hold the enclosure in place. Connect the ground wire to

a grounded earth rod with a resistance smaller than 4Ω, with a section area larger than

25mm2, to a ground rod 1.5 meters into the ground.

The M3x5 screw is user-supplied.

M3*5

802.3at

100~240V

OFF

LAN/PoE

658

GE LAN GE LAN

1.5m

6. Remove the camera's top cover using the T10 stardriver.

Torque: 6.5±0.5kgf-cm

12 - User's Manual

VIVOTEK

7. Connect the tether wire on the mounting plate to the safety latch hook on the back of the camera.

8. Align the camera with the mounting plate, and then secure the T10 anti-tamper screws to install the camera.

User's Manual - 13

VIVOTEK

9. Install a Micro SD card.

10. When the Ethernet and I/O wires connection is done and the camera is powered up, try

nd the camera using VIVOTEK's Shepherd utility.

Double-click on the camera's entry on Shepherd to open a web console with the

camera. A browser session will open.

The program will search for VIVOTEK Video Receivers, Video Servers or Network

Cameras on the same LAN.

Shepherd

LAN

14 - User's Manual

Browser

Software Installation

VIVOTEK

11. Install the

Shepherd

utility, which helps you locate and congure your Network Camera

in the local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page.

11-1. Run the Shepherd utility.

11-2. The program will conduct an analysis of your network environment.

User's Manual - 15

VIVOTEK

11-3. The program will search for all VIVOTEK network devices on the same LAN.

11-4. After a brief search, the installer window will prompt. Click on the MAC and model

name that matches the one printed on the product label. You can then double-click on the address to open a management session with the Network Camera.

Network Camera

Model No: MS9390-HV

MAC:0002D1730202

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Pat. 6,930,709

R oH S

Made in Taiwan

MS9390-HV

IB8360-W 192.168.4.151 00-02-D1-73-02-02

0002D1730202

Forceful Password Conguration

12. The first time you log in to the camera, the firmware will prompt for a password

conguration for security concerns.

12-1. Since your camera is used for the rst time, there is no password. Enter “root” as the

user name, and nothting for the password.

16 - User's Manual

VIVOTEK

12-2. Enter the combination of alphabetic and numeric characters to fulll the password

strength. requirement. The default name for the camera administrator is “root”, and can

not be changed.

Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.

You can use them in the password combination.

12-3. Another prompt will request for the password you just congured. Enter the password

and then you can start congure your camera and see the live view.

User's Manual - 17

VIVOTEK

Depending on the live view, you can turn the lens modules down to cover the FOV you desire.

20º

13. Replace the desiccant bag that is attached to the center of the dome cover.

18 - User's Manual

14. Install the dome cover by fastening 4 T10 screws.

Torque: 6.5±0.5kgf-cm

VIVOTEK

15. Install the sunshield if your mounting position is exposed to direct sun light.

User's Manual - 19

VIVOTEK

Hardware Reset

Reset Button

The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.

Reset: Press the recessed reset button. Wait for the Network Camera to reboot.

Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation.

SD/SDHC/SDXC Card Capacity

This network camera is compliant with other preceding standard SD cards.

SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB

and

20 - User's Manual

VIVOTEK

Network Deployment

General Connection (PoE)

When using a PoE switch

The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE

802.3at class 1 or class 2 switch or mid-span via an Ethernet cable.

802.3at

PoE Switch

100~240V

LAN/PoE

OFF

Depending on the requirements of your installation site, select an appropriate power source, such as an 802.3at PoE (30W) for operating temperature higher than -10ºC.

If using an 802.3at PoE as the power source, the lowest operating temperature is -20ºC.

658

GE LAN GE LAN

When using a non-PoE switch

Use a 802.3at PoE power injector (optional) to connect between the Network Camera and a non-PoE switch.

PoE Power Injector

(optional)

Non-PoE Switch

NOTE:

1. The camera is only to be connected to PoE networks without routing to outside plants.

2. For PoE connection, use only UL listed I.T.E. with PoE output.

User's Manual - 21

VIVOTEK

Internet connection via a router

Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.

1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 15 for details.

IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

Internet

WAN (Wide Area Network ) Router IP address : from ISP

LINK

POWER

COLLISION

RECEIVE

PARTITION

LAN (Local Area Network) Router IP address : 192.168.0.1

Cable or DSL Modem

IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is

192.168.0.3, please forward the following ports for the Network Camera on the router.

■ HTTP port: default is 80

■ RTSP port: default is 554

■ RTP port for video: default is 5556

■ RTCP port for video: default is 5557

If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.

3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).

Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 77 for details.

Internet connection with static IP

Choose this connection type if you are required to use a static IP for the Network Camera. Please refer to LAN setting on page 76 for details.

Internet connection via PPPoE (Point-to-Point over Ethernet)

Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 77 for details.

22 - User's Manual

VIVOTEK

Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and

allow data from the camera to be transmitted to the outside of the network over the same path.

From Forward to

122.146.57.120:8000 192.168.2.10:80

122.146.57.120:8001 192.168.2.11:80

... ...

When properly congured, you can access a camera behind the router using the HTTP request such as follows: http://122.146.57.120:8000

If you change the port numbers on the Network conguration page, please open the ports

accordingly on your router. For example, you can open a management session with your

router to congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.

For more information with network conguration options (such as that of streaming ports), please refer to Conguration > Network Settings. VIVOTEK also provides the automatic

port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.

User's Manual - 23

VIVOTEK

Ready to Use

1. A browser session with the Network Camera should prompt as shown below.

2. You should be able to see live video from your camera. You may also install the VAST

32-channel recording software in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.

24 - User's Manual

VIVOTEK

Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.

If your network environment is not a LAN, follow these steps to access the Netwotk Camera:

1. Launch your web browser (e.g., Microsoft® Internet Explorer or Mozilla Firefox).

2. Enter the IP address of the Network Camera in the address eld. Press

3. Live video will be displayed in your web browser.

4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as

shown below. Follow the instructions to install the required plug-in on your computer.

Enter

NOTE:

NOTE

► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live

video. If you don’t have Quick Time on your computer, please download it rst, then launch

the web browser.

User's Manual - 25

VIVOTEK

► By default, the Network Camera is not password-protected. To prevent unauthorized access,

it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 94.

► If you see a dialog box indicating that your security settings prohibit running ActiveX®

Controls, please enable the ActiveX® Controls for your browser.

1. Choose Tools > Internet Options > Security > Custom Level.

2. Look for Download signed ActiveX® controls; select Enable or Prompt. Click OK.

3. Refresh your web browser, then install the ActiveX® control. Follow the instructions to

complete installation.

26 - User's Manual

VIVOTEK

IMPORTANT:

Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a

•

management/view session with the camera using a 64-bit IE browser.

If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\

•

SysWOW64. A 32-bit version of IE browser will be installed.

On Windows 7, the 32-bit explorer browser can be accessed from here:

•

C:\Program Files (x86)\Internet Explorer\iexplore.exe

If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.

•

Tips:

1. The onscreen Java control can malfunction under the following situations: A PC con-

nects to different cameras that are using the same IP address (or the same camera running different rmware versions). Removing your browser cookies will solve this

problem.

2. If you encounter problems with displaying the conguration menus or UI items, try dis-

able the Compatibility View on IE8 or IE9.

You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode.

• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was

previously installed.

User's Manual - 27

VIVOTEK

Using RTSP Players

To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming.

Quick Time Player

VLC media player

1. Launch the RTSP player.

mpegable Player

2. Choose File > Open URL. A URL dialog box will pop up.

3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for

pvPlayer

stream1 or stream2>

As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 84.

For example:

rtsp://192.168.5.151:554/live.sdp

4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 84 for details.

Video 16:38:01 2017/01/25

28 - User's Manual

VIVOTEK

Video quality (Constant bit rate) 40kbps

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page

21.

To utilize this feature, please check the following settings on your Network Camera:

1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable.

For more information, please refer to RTSP Streaming on page 84.

2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.

Please set the video streaming parameters as listed below.

For more information, please refer to Stream settings on page 65.

Video Mode H.264 Frame size 640x 256 Maximum frame rate 5 fps Intra frame period 1S

3. As most ISPs and players only allow RTSP streaming through port number 554, please set

the RTSP port to 554. For more information, please refer to RTSP Streaming on page 84.

4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).

5. Type the following URL commands into the player.

The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming

access name for stream # with small frame size and frame rate>.

For example:

You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.

User's Manual - 29

VIVOTEK

Using VIVOTEK Recording Software

The product software CD also contains a VAST recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.

Tips:

1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds.

2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility

to search the network. If the camera has been congured with a xed IP that does not comply

with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. The factory default is DHCP client.

3. If you change your network parameters, e.g., added a camera via a connection to a LAN card, re-start the Shepherd utility.

30 - User's Manual



VIVOTEK

Main Page

This chapter explains the layout of the main page. It is composed of the following sections:

VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window.

Resize Buttons

VIVOTEK INC. Logo

Camera Control Area

Hide Button

VIVOTEK INC. Logo

Click this logo to visit the VIVOTEK website.

Configuration Area

Host Name

Live View Window

Host Name

The host name can be customized to t your needs. The name can be changed especially when there are

many cameras in your surveillance deployment. For more information, please refer to System on page 42.

Camera Control Area

Video Stream: This Network Camera supports multiple streams (stream 1 to stream 4) simultaneously. You can select any of them for live viewing. For more information about multiple streams, please refer to page 65 for detailed information.

Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on

the Application page before you enable this function. A total of 3 event conguration can be congured.

For more information about event setting, please refer to page 111. If you want to hide this item on the homepage, please go to

Customized button

to deselect the “show manual trigger button” checkbox.

Configuration> System > Homepage Layout > General settings >

User's Manual - 31

VIVOTEK

Conguration Area

Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 36.

Conguration: Click this button to access the conguration page of the Network Camera. It is suggested

that a password be applied to the Network Camera so that only the administrator can configure the

Network Camera. For more information, please refer to Conguration on page 41.

Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano,

日本語

, Português,

簡体中文

, and

繁體中文

. Please

note that you can also change a language on the Conguration page; please refer to page 41.

Hide Button

You can click the hide button to hide or display the control panel.

Resize Buttons

: Click the Auto button, the video cell will resize automatically to t the monitor. Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size.

Live Video Window

■ The following window is displayed when the video mode is set to H.265 or H.264:

H.265/264 Protocol and Media Options

Video Title

Title and Time

Zoom Indicator

Video (TCP-AV)

Video 17:08:56 2017/03/25

x4.0

Video Control Buttons

Video Title: The video title can be congured. For more information, please refer to Video Settings on page 54.

H.264 or H. 265 Protocol and Media Options: The transmission protocol and media options for H.264

video streaming. For further conguration, please refer to Client Settings on page 36.

Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings on page 54.

Time

Title and Time: The video title and time can be stamped on the streaming video. For further conguration, please refer to Media > Image > General settings on page 58.

32 - User's Manual

VIVOTEK

PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control, which allows roaming a smaller view frame within a large view frame. Please refer to PTZ settiings on page 108 for detailed information.

Global View: Click on this item to display the Global View window. The Global View window contains a

full view image (the largest frame size of the captured video) and a oating frame (the viewing region of the current video stream). The oating frame allows users to control the e-PTZ function (Electronic Pan/

Tilt/Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation on page 108. For more information about how to set up the viewing region of the current video stream, please refer to page 108.

The viewing region of the curruent video stream

The largest frame size

Note that the PTZ buttons on the panel are not operational unless you are showing only a portion of the full image. If the live view window is displaying the full view, the PTZ buttons are not functional.

Move Instantly: If you choose to display only a portion of the total eld of view, say, zoomed in on the

current eld of view using the Global View setting, you can select or deselect the “Move Instantly” option.

Move Instantly means the process of moving from one portion to another is not shown on screen.

User's Manual - 33

VIVOTEK

Video Control Buttons: Depending on the Network Camera model and Network Camera conguration, some buttons may not be available.

Snapshot: Click this button to capture and save still images. The captured images will be displayed

in a pop-up window. Right-click the image and choose (*.bmp) format.

Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation

screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To

move to a different area you want to magnify, drag the navigation screen.

Pause: Pause the transmission of the streaming media. The button becomes the Resume button

after clicking the Pause button.

Save Picture As

to save it in JPEG (*.jpg) or BMP

Stop: Stop the transmission of the streaming media. Click the Resume button to continue

transmission.

Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer.

Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving

Options on page 37 for details.

Volume: When the Mute function is not activated, move the slider bar to adjust the volume on the

local computer.

Mute: Turn off the volume on the local computer. The button becomes the Audio On button after

clicking the Mute button.

Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal

mode.

NOTE:

1. For a megapixel camera, it is recommended to use monitors of the 24" size or larger, and

are capable of 1600x1200 or better resolutions.

2. Below are the defaults for

For cameras with built-in microphone: For cameras without built-in microphone:

Audio

settings:

Not Muted.

Muted.

To receive audio input from an external microphone, you may need to enable the audio input

from Media > Audio. Refer to page 75 for more information.

34 - User's Manual

■ The following window is displayed when the video mode is set to MJPEG:

VIVOTEK

Video Title

Title and Time

Zoom Indicator

Video (HTTP-V)

Video 17:08:56 2015/03/25

x4.0

Video Control Buttons

2015/03/25 17:08:56

Time

Video Title: The video title can be congured. For more information, please refer to Media > Image on page 58.

Time: Display the current time. For more information, please refer to Media > Image on page 58.

Title and Time: Video title and time can be stamped on the streaming video. For more information, please refer to Media > Image on page 58

Video Control Buttons: Depending on the Network Camera model and Network Camera conguration, some buttons may not be available.

Snapshot: Click this button to capture and save still images. The captured images will be displayed

in a pop-up window. Right-click the image and choose

Save Picture As

to save it in JPEG (*.jpg) or BMP

(*.bmp) format.

Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation

screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To

move to a different area you want to magnify, drag the navigation screen.

Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer.

Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving

Options on page 37 for details.

Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal

mode.

User's Manual - 35

VIVOTEK

Client Settings

This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click to enable the settings.

H.265/H.264 Media Options

Select to stream video or audio data or both. This is enabled only when the video mode is set to H.264.

Save

on the page bottom

H.265/H.264 Protocol Options

H.264 Protocol Options

Depending on your network environment, there are four transmission modes of H.264 streaming:

UDP unicast: This protocol allows for more real-time audio and video streams. However, network packets may be lost due to network burst trafc and images may be broken. Activate UDP connection

when occasions require time-sensitive responses and the video quality is less important. Note that each unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up to ten simultaneous accesses.

UDP multicast: This protocol allows multicast-enabled routers to forward network packets to all clients requesting streaming media. This helps to reduce the network transmission load of the Network Camera while serving multiple clients at the same time. Note that to utilize this feature, the Network Camera must be configured to enable multicast streaming at the same time. For more information, please refer to RTSP Streaming on page 84.

TCP: This protocol guarantees the complete delivery of streaming data and thus provides better video quality. The downside of this protocol is that its real-time effect is not as good as that of the UDP protocol.

HTTP: This protocol allows the same quality as TCP protocol without needing to open specic ports for streaming under some network environments. Users inside a firewall can utilize this protocol to allow streaming data through.

36 - User's Manual

VIVOTEK

MP4 Saving Options

Users can record live video as they are watching it by clicking Start MP4 Recording on the main

page. Here, you can specify the storage destination and le name.

Folder: Specify a storage destination on your PC for the recorded video files. The location can be changed.

File name prex: Enter the text that will be appended to the front of the video le name. A specied folder

will be automatically created on your local hard disk.

Add date and time sufx to the le name: Select this option to append the date and time to the end of the le name.

CLIP_20160321-180853

File name preﬁx

Date and time sufﬁx

The format is: YYYYMMDD_HHMMSS

Local Streaming Buffer Time

In the case of encountering unsteady bandwidth, live streaming may lag and video streaming may not be very smoothly. If you enable this option, the live streaming will be stored temporarily on your PC’s cache memory for a few milli seconds before being played on the live viewing window. This will help you see the streaming more smoothly. If you enter 3,000 Millisecond, the streaming will delay for 3 seconds.

User's Manual - 37

VIVOTEK

Joystick settings

Enable Joystick

Connect a joystick to a USB port on your management computer. Supported by the plug-in

(Microsoft’s DirectX), once the plug-in for the web console is loaded, it will automatically detect if

there is any joystick on the computer. The joystick should work properly without installing any other driver or software.

Then you can begin to configure the joystick settings of connected devices. Please follow the instructions below to enable joystick settings.

1. Select a detected joystick, if there are multiple, from the Selected joystick menu. If your joystick is not detected, if may be defective.

2. Click Calibrate or Congure buttons to congure the joystick-related settings.

NOTE:

• If you want to assign Preset actions to your joystick, the preset locations should be congured

in advance in the

Conguration

menu to search for Game Controller.

• If your joystick is not working properly, it may need to be calibrated. Click the

to open the Game Controllers window located in Microsoft Windows control panel and follow the instructions for trouble shooting.

• The joystick will appear in the

check out for your devices, go to the following page: Start -> Control Panel -> Game Controllers.

PTZ

page. In Windows, use the search function on the Start

Game Controllers

Calibrate

button

list in the Windows Control panel. If you want to

38 - User's Manual

VIVOTEK

Buttons Conguration

In the Button Conguration window, the left column shows the actions you can assign, and the right

column shows the functional buttons and assigned actions. The number of buttons may differ from different joysticks.

Please follow the steps below to congure your joystick buttons:

1. Choosing one of the actions and click action to a button by pressing the joystick button or select it from the drop-down list.

For example: Assign

Home

(move to home position) to Button 1.

Assign

will pop up a dialog. Then you can assign this

2. Click OK to conrm the conguration.

User's Manual - 39

VIVOTEK

Buttons Conguration

Click the

Congure Buttons

button, a window will prompt as shown below. Please follow the steps

below to congure your joystick buttons:

1. Select a button number from the Button # pull-down menu.

Tips:

If you are not sure of the locations of each button, use the

Controllers

Properties

utility.

window in the

Game

2. Select a corresponding action, such as Patrol or Preset#.

Click the

Assign

button to assign an action to the button. You can delete an association by selecting a button number, and then click the

Delete

button.

Repeat the process until you are done with the

conguration of all preferred actions.

The buttons you define should appear on the button list accordingly.

4. Please remember to c

lick the

Save

button on the Client settings page to preserver your settings.

40 - User's Manual

Conguration

VIVOTEK

Click

Configuration

on the main page to enter the camera setting pages. Note that only

Administrators can access the conguration page.

VIVOTEK provides an easy-to-use user interface that helps you set up your network camera with minimal effort. In order to simplify the user interface, detailed information will be hidden unless you click on the function item. When you click on the first sub-item, the detailed

information for the rst sub-item will be displayed; when you click on the second sub-item, the detailed information for the second sub-item will be displayed and that of the rst sub-item will

be hidden.

The following is the interface of the main page:

Navigation Area

Configuration List

Firmware Version

Each function on the conguration list will be explained in the following sections.

The Navigation Area provides access to all different views from the

Conguration

page, and multi-language selection.

Home

page (for live viewing),

User's Manual - 41

VIVOTEK

System > General settings

This section explains how to congure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System, and System

Time. When finished with the settings on this page, click enable the settings.

System

Host name: Enter a desired name for the Network Camera. The text will be displayed at the top of the main page, and also on the view cells of the ST7501 and VAST management software.

Turn off the LED indicators: If you do not want others to notice the network camera is in operation, you can select this option to turn off the LED indicators.

Save

at the bottom of the page to

42 - User's Manual

VIVOTEK

System time

Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off.

Synchronize with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer. The read-only date and time of the PC is displayed as updated.

Manual: The administrator can enter the date and time manually. Note that the date and time format are

[yyyy/mm/dd] and [hh:mm:ss].

Automatic: The Network Time Protocol is a protocol which synchronizes computer clocks by periodically querying an NTP Server.

NTP server: Assign the IP address or domain name of the time-server. Leaving the text box blank connects the Network Camera to the default time servers. The precondition is that the camera must have the access to the Internet.

Update interval: Select to update the time using the NTP server on an hourly, daily, weekly, or monthly basis.

Time zone : Select the appropriate time zone from the list. If you want to upload Daylight Savings Time rules, please refer to

System > Maintenance > Import/ Export les

on page 51 for details.

User's Manual - 43

VIVOTEK

System > Homepage layout

This section explains how to set up your own customized homepage layout.

General settings

This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically

in this Preview eld. The following shows the homepage using the default settings:

■ Hide Powered by VIVOTEK: If you check this item, it will be removed from the homepage.

Logo graph Here you can change the logo that is placed at the top of your homepage.

Follow the steps below to upload a new logo:

1. Click

2. Select a logo from your les.

3. Click

4. Enter a website link if necessary.

5. Click

Custom

Upload

Save

and the Browse eld will appear.

to replace the existing logo with a new one.

to enable the settings.

Customized button If you want to hide manual trigger buttons on the homepage, please uncheck this item. This item is checked by default.

44 - User's Manual

VIVOTEK

Theme Options

Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the settings.

Font Color

Background Color of the Control Area

Font Color of the Configuration Area

Background Color of the Configuration Area

Preset patterns

Preview

led. Click

Save

to enable the

Font Color of the Video Title

Background Color of the Video Area

Frame Color

User's Manual - 45

VIVOTEK

■ Follow the steps below to set up the customed homepage:

1. Click

Custom

on the left column.

2. Click the eld where you want to change the color on the right column.

Custom Pattern

3. The palette window will pop up as shown below.

Color Selector

4. Drag the slider bar and click on the left square to select a desired color.

5. The selected color will be displayed in the corresponding elds and in the

6. Click

Save

to enable the settings.

Preview

column.

46 - User's Manual

VIVOTEK

System > Logs

This section explains how to congure the Network Camera to send the system log to a remote

server as backup.

Log server settings

Follow the steps below to set up the remote log:

1. Select

2. In the IP address text box, enter the IP address of the remote server.

2. In the port text box, enter the port number of the remote server.

3. When completed, click

You can congure the Network Camera to send the system log le to a remote server as a log backup.

Before utilizing this feature, it is suggested that the user install a log-recording tool to receive system log messages from the Network Camera. An example is Kiwi Syslog Daemon. Visit http://www.kiwisyslog.

com/kiwi-syslog-daemon-overview/.

Enable remote log

Save

to enable the setting.

System log

This column displays the system log in a chronological order. The system log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit.

User's Manual - 47

VIVOTEK

PTZ

You can install the included VAST recording software, which provides an Event Management function group for delivering event messages via emails, GSM short messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to the VAST User Manual.

VIVOTEK Network Cameras

Internet

3G Cell phone

Cell phone

Short message

GSM

Modem

HTTP

PC running

the Recording Software

Digital output

48 - User's Manual

VIVOTEK

Access log

Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit.

System > Parameters

The View Parameters page lists the entire system’s parameters. If you need technical assistance, please provide the information listed on this page.

User's Manual - 49

VIVOTEK

System > Maintenance

This chapter explains how to restore the Network Camera to factory default, upgrade rmware

version, etc.

General settings > Upgrade rmware

This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process.

Note: Do not power off the Network Camera during the upgrade!

Follow the steps below to upgrade the rmware:

1. Download the latest rmware le from the VIVOTEK website. The le is in .pkg le format.

2. Click

3. Click completes.

Browse…

Upgrade

and locate the rmware le.

. The Network Camera starts to upgrade and will reboot automatically when the upgrade

If the upgrade is successful, you will see “Reboot system now!! This connection will close”. After that, re-

access the Network Camera.

The following message is displayed when the upgrade has succeeded.

Reboot system now!! This connection will close.

The following message is displayed when you have selected an incorrect rmware le.

Starting firmware upgrade... Do not power down the server during the upgrade. The server will restart automatically after the upgrade is completed. This will take about 1 - 5 minutes. Wrong PKG file format Unpack fail

General settings > Reboot

This feature allows you to reboot the Network Camera, which takes about one minute to complete. When completed, the live video page will be displayed in your browser. The following message will be displayed during the reboot process.

If the connection fails after rebooting, manually enter the IP address of the Network Camera in the

address eld to resume the connection.

50 - User's Manual

VIVOTEK

General settings > Restore

This feature allows you to restore the Network Camera to factory default settings.

Network: Select this option to retain the Network Type settings (please refer to Network Type on page

77).

Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to

Import/Export les below on this page).

Custom Language: Select this option to retain the Custom Language settings.

VADP: Retain the VADP modules (3rd-party software stored on the SD card) and related settings.

If none of the options is selected, all settings will be restored to factory default. The following message is displayed during the restoring process.

Import/Export les

This feature allows you to Export / Update daylight saving time rules, custom language le, conguration le, and server status report.

Export daylight saving time conguration le: Click to set the start and end time of DST (Daylight Saving).

Follow the steps below to export:

1. In the Export les column, click

Network Camera.

2. A le download dialog will pop up as shown below. Click store the le for editing.

Export

to export the daylight saving time conguration le from the

Open

to review the XML le or click

Save

User's Manual - 51

VIVOTEK

3. Open the le with Microsoft® Notepad and locate your time zone; set the start and end time of DST. When completed, save the le.

In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at 2:00 a.m. on the rst Sunday in November.

Update daylight saving time rules: Click

Browse…

and specify the XML le to update.

If the incorrect date and time are assigned, you will see the following warning message when uploading

the le to the Network Camera.

52 - User's Manual

VIVOTEK

The following message is displayed when attempting to upload an incorrect le format.

Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano,

日本語,

Português,

簡体中文

, and

繁體中文

Update custom language le: Click

Browse…

and specify your own custom language le to upload.

Export conguration le: Click to export all parameters for the device and user-dened scripts.

Update conguration le: Click

Browse…

to update a conguration le. Please note that the model and rmware version of the device should be the same as the conguration le. If you have set up a xed IP or other special settings for your device, it is not suggested to update a conguration le.

Export server staus report: Click to export the current server status report, such as time, logs, parameters, process status, memory status, le system status, network status, kernel message ... and so

on.

Tips:

If a rmware upgrade is accidentally disrupted, say, by a power outage, you still have a last resort method to restore normal operation. See the following for how to bring the camera back to work:

Applicable scenario:

(a) Power disconnected during rmware upgrade.

(b) Unknown reason causing abnormal LED status, and a Restore cannot recover normal working

condition.

You can use the following methods to activate the camera with its backup rmware:

(a) Press and hold down the reset button for at least one minute. (b) Power on the camera until the Red LED blinks rapidly.

procedure should take 5 to 10 minutes, longer than the normal boot-up process). When tthis process is completed, the LED status should return to normal.

User's Manual - 53

VIVOTEK

Media > Image

This section explains how to configure the image settings of the Network Camera. It is

composed of the following four columns: General settings, Picture settings, Exposure,

Focus, and Privacy mask. The Focus window is available only for models that come with motorized lens.

General settings

Video title

Show_timestamp_and video_title_in_video_and_snapshots: Enter a name that will be displayed on

the title bar of the live video as the picture shown below. A zoom indicator will be displayed on the Home page when you zoom in/out on the live viewing window as shown below. You may zoom in/ out on the image by scrolling the mouse wheel inside the live viewing window, and the maximum zoom in will be up to 12 times.

Video Title

Title and Time

Zoom Factor

Video 17:08:56 2017/7/09

Zoom In

X2.1

2017/7/09 17:08:56

Zoom Out

Position of timestamp and video title on image: Select to display time stamp and video title on the top or at the bottom of the video stream.

Timestamp and video title font size: Select the font size for the time stamp and title.

Video font (.ttf): You can select a True Type font le for the display of textual messages on video.

Color: Select to display color or black/white video streams.

Power line frequency: Set the power line frequency consistent with local utility settings to eliminate image flickering associated with fluorescent lights. Note that after the power line frequency is changed, you must disconnect and reconnect the power cord of the Network Camera in order for the new setting to take effect.

54 - User's Manual

VIVOTEK

Video orientation: Flip - vertically reect the display of the live video; Mirror - horizontally reect the display of the live video. Select both options if the Network Camera is installed upside-down (e.g., on the ceiling) to correct the image orientation. Please note that if you have preset locations, those

locations will be cleared after ip/mirror setting.

Day/Night Settings

Switch to B/W in night mode Select this to enable the Network Camera to automatically switch to Black/White during night mode.

IR cut lter

With a removable IR-cut filter, this Network Camera can automatically remove the filter to let Infrared light pass into the sensor during low light conditions.

■ Auto mode (The

Day/Night Exposure Prole

will not be available if Auto mode is selected)

The Network Camera automatically removes the lter by judging the level of ambient light.

■ Day mode In day mode, the Network Camera switches on the IR cut lter at all times to block infrared light

from reaching the sensor so that the colors will not be distorted.

■ Night mode In night mode, the Network Camera switches off the IR cut lter at all times for the sensor to

accept infrared light, thus helping to improve low light sensitivity.

Sensitivity of IR cut lter

Tune the responsiveness of the IR lter to lighting conditions as Low, Normal, or High.

When completed with the settings on this page, click

Save

to enable the settings.

User's Manual - 55

VIVOTEK

IR control

Turn on built-in IR illuminator in night mode Select this to turn on the camera’s onboard IR illuminator when the camera detects low light condition and enters the night mode.

Smart IR Anti-overexposure: When enabled, the camera automatically adjusts the IR projection to adjacent

objects in order to avoid over-exposure in the night mode.

The Smart IR function is more benecial when the spot of intrusions or an object of your interest

is close to the lens and the IR lights. For example, if an intruder has a chance of getting near the range of 3 meters, Smart IR can effectively reduce the over-exposure. For a surveillance area at a

greater distance, e.g., 5 meters or farther away, the Smart IR function may not bring as signicant benets as in close range.

Smart IR disabled; distance: 5M

Smart IR disabled; distance: 3M

Smart IR enabled; distance: 5M

Smart IR enabled; distance: 3M

56 - User's Manual

Tips:

If there is an object in close proximity, the IR lights reflected back from it can mislead the Smart IR’s calculation of light level. To solve this problem, you

can place an “Exposure Exclude” window on an

unavoidable object in the Exposure setting window. See page 61 for how to do it.

You can also configure the “Exposure Exclude” window in a night mode “Prole” setting so that your

day time setting is not affected.

Exclude x

VIVOTEK

Exclude x

User's Manual - 57

VIVOTEK

Image settings

On this page, you can tune the White balance and Image adjustment.

Sensor mode: By default, the rmware adopts the

imaging results to form a coherent 180º panoramic view. If you select the

Panorama

mode and tries its best to stitch the

Regional

mode, the

rmware will ignore the incoherence among images and display 4 regional views according to their

separate lighting conditions.

White balance: Adjust the value for the best color temperature.

■ You may follow the steps below to adjust the white balance to the best color temperature.

1. Place a sheet of paper of white or cooler-color temperature color, such as blue, in front of the

lens, then allow the Network Camera to automatically adjust the color temperature.

2. Click the On button to

Fix current value

and conrm the setting while the white balance is being

measured.

■ You may also manually tune the color temperature by pulling the RGain and BGain slide bars.

Image Adjustment

■ Brightness: Adjust the image brightness level, which ranges from

0% to 100%

■ Contrast: Adjust the image contrast level, which ranges from 0% to 100%.

■ Saturation: Adjust the image saturation level, which ranges from 0% to 100%.

■ Sharpness:

Adjust the image sharpness level, which ranges from

0% to 100%

■ Gamma curve:

Adjust the image sharpness level, which ranges from

0 to 0.45

You may let firmware Optimize your display or select a value to change the preferred level of

Gamma correction towards higher contrast or towards the higher luminance for detailed expression for both the dark and lighted areas of an image.

This option is disabled when the WDR feature is enabled.

58 - User's Manual

VIVOTEK

Defog: Defog helps improve the visibility quality of captured image in poor weather conditions such as smog, fog, or smoke.

Noise reduction

■ Enable noise reduction: Check to enable noise reduction in order to reduce noises and ickers

in image. This applies to the onboard 3D Noise Reduction feature. Use the pull-down menu to adjust the reduction strength. Note that applying this function to the video channel will consume system computing power.

3D Noise Reduction is mostly applied in low-light conditions. When enabled in a low-light

condition with fast moving objects, trails of after-images may occur. You may then select a lower strength level or disable the function.

Note that the shown on screen. You can click changes. When completed with the settings on this page, click can also click on

Preview

button has been cancelled, all changes made to image settings is directly

Prole mode

Restore

to recall the original settings without incorporating the

Save

to enable the setting. You

to adjust all settings above in a tabbed window for special lighting

conditions.

Enable to apply these settings at:

Select the mode this prole to apply to: Day mode, Night mode, or

Schedule mode. Please manually enter a range of time if you choose Schedule mode. Then check

Save

to take effect.

User's Manual - 59

VIVOTEK

Exposure



On this page, you can congure the Exposure measurement window, Exposure level, Exposure mode, Exposure time, Gain control, and Day/Night mode settings. You can congure two sets of Exposure settings: one for normal situations, the other for special situations, such as the day/night/

schedule mode.

Measurement Window: This function allows users to configure measurement window(s) for low light compensation. For example, where low-light objects are posed against an extremely bright background. You may want to exclude the bright sunlight shining through a building's corridor.

■ Full view: System calculates the full range of view and provides appropriate

light compensation.

■ Custom: This option allows you to manually add customized windows as inclusive or exclusive

regions. A total of 10 windows can be configured. Please refer to the next page for detailed illustration.

60 - User's Manual

VIVOTEK

The inclusive window refers to the “weighted window“; the exclusive window refers to “ignored window“. It adopts the weighted averages method to calculate the value. The inclusive windows

have a higher priority. You can overlap these windows, and, if you place an exclusive window within a larger inclusive window, the exclusive part of the overlapped windows will be deducted from the inclusive window. An exposure value will then be calculated out of the remaining of the inclusive window.

Include

Exclude

Weighted region

Ignored region

■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the

middle of the window and give the necessary light compensation.

HLC

■

: (Highlight Compensation). Firmware detects strong light sources and compensates on

affected spots to enhance the overall image quality. For example, the HLC helps reduce the glares produced by spotlights or headlights.

Exposure control:

Exposure level

■

+0.7 (dark to bright). You can click and drag the semi-circular pointers on the

Gain control

and

: You can manually configure the Exposure level, which ranges from -0.7 to

Exposure time

slide bars to specify a range of shutter time and Gain control values within which the camera can automatically tune to an optimal imaging result. You may prefer a shorter shutter time to better capture moving objects, while a faster shutter reduces light and needs to be compensated by electrical brightness gains.

■ Flickerless

Fixed iris models can encounter image rolling band issues when

operating under

incongrous power line frequency with fluorescent lights. To solve the problem, the Flickerless

mode can limit the exposure time to 1/120 ~ 1/5 second. For the Auto iris models, when the exposure time is limited to 1/120 ~1/5 second, iris size is automatically adjusted, and that the

image brightness is appropriately adjusted. Although the chance is rare, for Fixed iris models,

when the exposure time is limited to 1/120 ~ 1/5 second, they may encounter image over-

exposure. If the Flickerless option is selected, and users discover over-exposure from the live view, they can disable the Flickerless option.

User's Manual - 61

VIVOTEK

AE Speed Adjustment

■

This function applies when you need to monitor fast changing lighting conditions. For example,

the camera may need to monitor a highway lane or entrance of a parking area at night where cars passing by with their lights on can bring fast changes in light levels. The same applies if the camera is installed on a vehicle, and when it needs to adapt to fast changes of light when entering and leaving a tunnel.

■

WDR Pro:

This refers to the Wide Dynamic Range function that enables the camera to capture details in

a high contrast environment. Use the checkbox to enable the function, and use the slide bar to select the strength of the WDR Pro functionality, depending on the lighting condition at the installation site. You can select a higher effect when the contrast is high (between the shaded area and the light behind the objects).

Enable WDR enhanced:

This function allows users to identify more image details with an extreme contrast from an object of interest with one shadowed side against a bright background, e.g., an entrance. You may select the

Enable WDR enhanced

checkbox, and then adjust the strength (low,

medium, high) to reach the best image quality.

You can click completed with the settings on this page, click

If you want to congure another sensor setting for day/night/schedule mode, please click

Restore

to recall the original settings without incorporating the changes. When

Save

to enable the settings.

Prole

open the Prole of exposure settings page as shown below.

Activated period: mode. Please manually enter a range of time if you choose Schedule mode. Then check

Select the mode this profile to apply to: Day mode, Night mode, or Schedule

Save

for

the conguration to take effect.

The Prole mode is not available if the

Auto mode. The option is in

Media

Day/Night settings

Image General settings

for the IR cut lter is congured into the

IR cut lter

Please follow the steps below to congure a prole:

1. Select the

Prole mode

tab.

2. Select the applicable mode: Night mode or

Schedule mode. Please manually enter a range of time if you choose the Schedule mode.

3. Congure Exposure control settings in the folowing

columns. Please refer to previous dicussions for detailed information.

4. Click

Save

to enable the setting and click

exit the page.

62 - User's Manual

VIVOTEK

Privacy mask

Privacy Mask

Click address privacy concerns.

to open the settings page. On this page, you can block out sensitive zones to

■ To congure privacy mask windows,

1. Click

2. You can use 4 mouse clicks to create a new masking window.

3. Enter a Window Name and click

4. Click on the

New

to add a new window.

Enable privacy mask

Save

to enable the setting.

checkbox to enable this function.

NOTE:

►

Up to 5 privacy mask windows can be congured on the same screen.

► If you want to delete the

privacy mask

window, please click the ‘x’ mark on the side of window

name.

User's Manual - 63

VIVOTEK

Lens alignment

The system default is 10 meters. The congurable range is 3 to 20 meters. Because the FOVs of

the juxtaposed lenses are slightly overlapped, and the stitching of these FOVs is coordinated with the distance to your point of interest in scene. Use the slide bar to select the distance between your spot of interest and your camera to acquire an optimal stitched-up image.

64 - User's Manual

Media > Video

VIVOTEK

Stream settings

This Network Camera supports multiple streams with frame sizes ranging from 640 x 256 to 4512 x 1728 pixels.

■ Stream 1: Users can dene the "Region of Interest" (viewing region) and the "Output Frame Size"

(size of the live view window).

■ Stream 2: The default frame size for Stream 2 is set to the 3840 x 1536.

■ Stream 3: The default frame size for Stream 3 is set to the 640 x 256.

■ Stream 4: The default frame size is 4512 x 1728, and the Viewing Window function is not

available for stream 4.

Viewing Window

Click

Region of Interest

the only a portion of the image that is of your interest, and thus save the bandwidth needed to transmit the video stream. As the picture shown below, the area of your interest in a parking lot should be the vehicles. The blue sky is of little value for the surveillance purpose.

to open the viewing region settings page. On this page, you can congure

and the

Output Frame Size

for a video stream. For example, you can crop

User's Manual - 65

VIVOTEK

Please follow the steps below to congure those settings for a stream:

1. Select a stream for which you want to set up the viewing region.

2. Select a

Region of Interest

from the drop-down list. The oating frame, the same as the one

in the Gloabl View window on the home page, will resize accordingly. If you want to set up a customized viewing region, you can also resize and drag the floating frame to a desired position with your mouse.

3. Choose a proper

Output Frame Size

from the drop-down list according to the size of your

monitoring device.

NOTE:

Media > Video

► All the items in the “Region of Interest” should not be larger than the “Output Frame Size“

(current maximum resolution).

When completed with the settings in the Viewing Window, click

click

Frame size

the

to exit the window. The selected

of each video stream. Then you can go back to the home page to test the e-PTZ

Output Frame Size

Save

to enable the settings and

will immediately be applied to

function. For more information about the e-PTZ function, please refer to page 108.

Region of Interest (Viewing Region)

66 - User's Manual

Output Frame Size (Size of the Live View Window)

VIVOTEK

Click the stream item to display the detailed information. The maximum frame size will follow your settings in the above Viewing Window sections.

This Network Camera offers real-time H.265, H.264 and MJPEG compression standards (Triple Codec) for real-time viewing. If the

H.265 or H.264

mode is selected, the video is streamed via

RTSP protocol. There are several parameters through which you can adjust the video performance:

■ Frame size

You can set up different video resolutions for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers, or recording the stream to an NVR. Note that a larger frame size takes up more bandwidth.

■ Maximum frame rate

This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother

video quality and for recognizing moving objects in the eld of view.

If the power line frequency is set to 50Hz , the frame rates are selectable at 1fps to 25fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps to 30fps. You can also select

Customize

and manually enter a value.

User's Manual - 67

VIVOTEK

■ Intra frame period

Determine how often for firmware to plant an I frame. The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth

consumption. Select the intra frame period from the following durations: 1/4 second, 1/2

second, 1 second, 2 seconds, 3 seconds, and 4 seconds.

Smart stream III

■ Dynamic Intra frame period

High quality motion codecs, such as H.265 or H.264, utilize the redundancies between video frames to deliver video streams at a balance of quality and bit rate.

The encoding parameters are summarized and illustrated below. The self-referential and they are largest in size. The

P-frames

are predicted frames. The encoder

I-frames

are completely

refers to the previous I- or P-frames for redundant image information.

H.264/265 Frame Types

P I P P P P P P P I P P P P P P P I

By dynamically prolonging the intervals for I-frames insertion to up to 10 seconds, the bit rates required for streaming a video can be tremendously reduced. When streaming a video of a

static scene, the Dynamic Intra frame feature can save up to 53% of bandwidth. The amount of bandwidth thus saved is also determined by the activities in the eld of view. If activities occur in the scene, rmware automatically shortens the I-frame insertion intervals in order to maintain

image quality. In the low light or night conditions, the P-frames can have a larger size due to the noises, and hence the bandwidth saving effect is also reduced.

Streaming a typical 2MP scene normally requires 3~4Mb/s of bandwidth. With the Dynamic Intra frame function, the bandwidth for streaming a medium-trafc scene can be reduced to 2~3Mb/s, and during the no-trafc period of time, down to 500kb/s.

P I P P P P P P P P P P P P P P P P P P P I

P I P P P P P P P I P P P P P P P I

68 - User's Manual

P P P

Dynamic Intra Frame w/ static scenes

Static scene

Dynamic Intra Frame w/ activities in scenes

Activities

VIVOTEK

With the H.265 codec in an optimal scenario and when Dynamic Intra frame is combined with

the Smart Stream function, an 80% of bandwidth saving can be achieved compared with using

H.264 without enabling these bandwidth-saving features.

■ Smart FPS

In a static scene, the algorithm re-encodes old frames when no motions occur in scene. When motions occur, the encoding returns to normal to deliver real-time streaming.

f1 f1 f1

Motions Occur.

f1 f1

By queuing and re-encoding the old frames from a static scene, both the computing efforts and

the size of P frames are reduced. It is benecial for keeping up with the frame rate requirements.

A default frame difference threshold, 2%, is embedded in rmware for returning from Smart FPS

to normal encoding when motions occur.

f4 f5 f6 f7 f8 f9

f5 f5 f5 f5 f9

NOTE:

Comparing with Smart Stream II, Smart Stream III has two more congurable options: Smart Q,

and Smart FPS.

User's Manual - 69

VIVOTEK

■

Smart codec

effectively reduces the quality of the whole or the non-interested areas

on a screen and therefore reduces the bandwidth consumed.

You can manually specify the video quality for the foreground and the background areas.

Slide bar to the right - higher quality in the ROI areas

Slide bar to the left - higher quality in the non-ROI areas.

Select an operation mode if Smart codec is preferred.

Auto tracking

: The Auto mode congures the whole screen into the non-interested

area. The video quality of part of the screen returns to normal when one or more objects move in that area. The remainder of the screen where there are no moving objects (no pixel changes) will still be transmitted in low-quality format.

Manual

: The Manual mode allows you to configure 3 ROI windows (Region of

Interest, with Foreground quality) on the screen. Areas not included in any ROI windows will be considered as the non-interested areas. The details in the ROI areas will be transmitted in a higher-quality video format.

As illustrated below, the upper screen may contain little details of your

interest, while the sidewalk on the lower screen is included in an ROI window.

non-interested

ROI_0

ROI

70 - User's Manual

VIVOTEK

As the result, the lower screen is constantly displayed in high details,

while the upper half is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an awareness of what is happening on the whole screen.

non-ROI: lower-quality

ROI: higher-quality

Hybrid

: The major difference between the “Manual” mode and the “Hybrid”

mode is that:

In the “

Hybrid

“ mode, any objects entering the non-interested area will

restore the video quality of the moving objects and the area around them. The video quality of the associated non-interested area is immediately restored to normal to cover the moving objects.

In the “

Manual

” mode, the non-interested area is always transmitted

using a low-quality format regardless of the activities inside.

Quality priority

: Use the slide bar to tune the quality contrast between the ROI

and non-interested areas.

The farther the slide bar button is to the right, the higher the image

quality of the ROI areas. On the contrary, the farther the slide bar button to the left, the higher the image quality of the non-interested area.

In this way, you may set up an ROI window as a privacy mask by

covering a protected area using an ROI window, while the remaining screen become the non-interested area. You may then configure the non-interested area to have a high image quality, or vice versa.

You should also select the Maximum bit rate from the pull-down menu as the threshold to contain the bandwidth consumption for both the high- and lowquality video sections in a smart stream.

User's Manual - 71

VIVOTEK

■

Bit rate control

Constrained bit rate:

A complex scene generally produces a larger le size, meaning that higher bandwidth

will be needed for data transmission. The bandwidth utilization is configurable to match a selected level, resulting in mutable video quality performance. The bit rates

are selectable at the following rates: 20Kbps, 30Kbps, 40Kbps, 50Kbps, 64Kbps,

128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps, 3Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 12Mbps, 14Mbps, ~ to 40Mbps. You can also select

and manually enter a value up to 40Mbps.

• - Target quality: Select a desired quality ranging from Medium to Excellent

- Maximum bit rate: select a bit rate from the pull-down menu. The bit rate ranges

from 20kbps to a maximum of 40Mbps. The bit rate then becomes the Average or Upper bound bit rate number. The Network Camera will strive to deliver video streams around or within the bit rate limitation you impose.

- Policy: If Frame Rate Priority is selected, the Network Camera will try to maintain

the frame rate per second performance, while the image quality will be compromised. If Image quality priority is selected, the Network Camera may drop some video frames in order to maintain image quality.

Customize

Smart Q: Select ON or OFF to enable or disable the feature. Smart Q is scene-aware.

The Smart Q reduces frame size and bit rate consumption through the following:

■

Dynamically adjusting the image quality for scenes in different luminosities, and

hence reduces the occurrence of noises in low light frames. Less noises means less of the bandwidth consumed.

■

Endorsing different qualities for the I frames and P frames, and hence reduces

the frame size. The higher the quality of the I frame, the larger the GOP (Group of Pictures). More block skips will occur and more P frames will be included in the GOP, and therefore the bit rate consumption is reduced.

■ Dividing a single frame into different sections, and giving these sections different

quality values. For example, a highly complex image section (high frequency area), such as an area with dense vegetation, screen windows, or repeated patterns (wall paper), can be given a lower quality value. For a highly complex

area, having a lower quality value actually poses little effects on human eyes.

High quality is unnecessary in no motion area, especially in low light, high noises,

and high frequency scenes. Unnecessary quality is unrecognized by human eyes and wastes the bit rate. The quality areas in a scene are determined by the SoC encoder.

The Smart Q streaming can save up to 50% to 80% of bandwidth in different

illumination conditions while keeping the same imaging quality. These numbers come from the comparision between Smart Stream II and Smart Stream III streamings.

72 - User's Manual

Fixed quality:

On the other hand, if

Fixed quality

is selected, all frames are transmitted with the

same quality; bandwidth utilization is therefore unpredictable. The video quality can be adjusted to the following settings: Medium, Standard, Good, Detailed, and

Excellent. You can also select

Customize

and manually enter a value.

Maximum bit rate: With the guaranteed image quality, you might still want to place

a bit rate limitation to control the size of video streams for bandwidth and storage

concerns. The congurable bit rate starts from 1Mbps to 40Mbps.

The Maximum bit rate setting in the Fixed quality configuration can ensure a reasonable and limited use of network bandwidth. For example, in low light conditions where a Fixed quality setting is applied, video packet sizes can tremendously increase when noises are produced with electrical gains.

VIVOTEK

You may also manually enter a bit rate number by selecting the

Customized

option.

User's Manual - 73

VIVOTEK

JPEG

If the

producing a moving effect similar to a lmstrip. Every single JPEG image transmitted guarantees

the same image quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client.

There are three parameters provided in MJPEG mode to control the video performance:

■ Frame size

You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more bandwidth.

mode is selected, the Network Camera sends consecutive JPEG images to the client,

■ Maximum frame rate

This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality.

If the power line frequency is set to 50Hz (at the 5MP resolution), the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, and 15fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, and 15fps. You can also select

Customize

resolution.

■ Video quality

Refer to the previous page setting an average or upper bound threshold for controlling the

bandwidth consumed for transmitting motion jpegs. The conguration method is identical to that

for H.264.

and manually enter a value. The frame rate will decrease if you select a higher

For Constant Bit Rate and other settings, refer to the previous page for details.

NOTE:

►

Video quality and xed quality refers to the

compression rate

, so a lower value will produce higher

quality.

►

Converting high-quality video may signicantly increase the CPU loading, and you may encounter

streaming disconnection or video loss while capturing a complicated scene. In the event of occurance, we suggest you customize a lower video resolution or reduce the frame rate to obtain smooth video.

74 - User's Manual

VIVOTEK

Media > Audio

Audio Settings

Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client

Settings page. In that case, the following message is displayed:

External microphone input: Select the gain of the external audio input according to ambient conditions. Adjust the gain from +21 db (most sensitive) or -33 db (least sensitive).

Audio type: Select audio codec and the sampling bit rate .

■ G.711 also provides good sound quality and requires about 64Kbps. Select pcmu (μ-Law) or

pcma (A-Law) mode.

■ G.726 is a speech codec standard covering voice transmission at rates of 16, 24, 32, and 40kbit/

When completed with the settings on this page, click

Save

to enable the settings.

User's Manual - 75

VIVOTEK

Network > General settings

This section explains how to configure a wired network connection for the Network Camera.

Network Type

LAN

Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Please rememer to click on the

Save

button when you complete the Network setting.

Get IP address automatically: Select this option to obtain an available dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN.

Use fixed IP address: Select this option to manually assign a static IP address to the Network Camera.

1. You can make use of VIVOTEK Installation Wizard 2 on the software CD to easily set up the

Network Camera on LAN. Please refer to Software Installation on page 15 for details.

2. Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP or

network administrator.

Subnet mask: This is used to determine if the destination is in the same subnet. The default value

is “255.255.255.0”.

Default router: This is the gateway used to forward frames to destinations in a different subnet. Invalid router setting will disable the transmission to destinations across different subnets.

76 - User's Manual

VIVOTEK

Primary DNS: The primary domain name server that translates hostnames into IP addresses.

Secondary DNS: Secondary domain name server that backups the Primary DNS.

Primary WINS server: The primary WINS server that maintains the database of computer names and IP addresses.

Secondary WINS server: The secondary WINS server that maintains the database of computer names and IP addresses.

Enable UPnP presentation: Select this option to enable UPnPTM presentation for your Network Camera so that whenever a Network Camera is presented to the LAN, the shortcuts to connected Network Cameras will be listed in My Network Places. You can click the shortcut to link to the web browser. Currently, UPnPTM is supported by Windows XP or later. Note that to utilize this feature, please make sure the UPnPTM component is installed on your computer.

Mega-pixel Network Camera (192.168.5.151)

Enable UPnP port forwarding: To access the Network Camera from the Internet, select this option to allow the Network Camera to open ports automatically on the router so that video streams can be sent out from a LAN. To utilize of this feature, make sure that your router supports UPnPTM and it is activated.

PPPoE (Point-to-point over Ethernet)

Select this option to congure your Network Camera to make it accessible from anywhere as long

as there is an Internet connection. Note that to utilize this feature, it requires an account provided by your ISP.

Follow the steps below to acquire your Network Camera’s public IP address.

1. Set up the Network Camera on the LAN.

2. Go to Conguration > Event > Event settings > Add server (please refer to Add server on page

116) to add a new email or FTP server.

3. Go to Conguration > Event > Event settings > Add media (please refer to Add media on page

121).

Select System log so that you will receive the system log in TXT le format which contains the

Network Camera’s public IP address in your email or on the FTP server.

4. Go to Conguration > Network > General settings > Network type. Select PPPoE and enter the

user name and password provided by your ISP. Click

Save

to enable the setting.

5. The Network Camera will reboot.

6. Disconnect the power to the Network Camera; remove it from the LAN environment.

User's Manual - 77

VIVOTEK

NOTE:

► If the default ports are already used by other devices connected to the same router, the Network

Camera will select other ports for the Network Camera.

► If UPnPTM is not supported by your router, you will see the following message:

Error: Router does not support UPnP port forwarding.

► Steps to enable the UPnPTM user interface on your computer:

Note that you must log on to the computer as a system administrator to install the UPnPTM components.

1. Go to Start, click

Control Panel

, then click

Add or Remove Programs

2. In the Add or Remove Programs dialog box, click

Add/Remove Windows Components

In the Windows Components Wizard dialog box, select

Details

78 - User's Manual

Networking Services

and click

VIVOTEK

4. In the Networking Services dialog box, select

Universal Plug and Play

5. Click

in the following window.

and click OK.

6. Click

► How does UPnPTM work?

UPnP

Finish

. UPnPTM is enabled.

networking technology provides automatic IP configuration and dynamic discovery of devices added to a network. Services and capabilities offered by networked devices, such as printing and file sharing, are available among each other without the need for cumbersome

network conguration. In the case of Network Cameras, you will see Network Camera shortcuts

under My Network Places.

► Enabling UPnP port forwarding allows the Network Camera to open a secondary HTTP port on

the router-not HTTP port-meaning that you have to add the secondary HTTP port number to the Network Camera’s public address in order to access the Network Camera from the Internet. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.

From the Internet In LAN

http://203.67.124.123:8080 http://192.168.4.160 or

http://192.168.4.160:8080

► If the PPPoE settings are incorrectly congured or the Internet access is not working, restore

the Network Camera to factory default; please refer to Restore on page 51 for details. After the Network Camera is reset to factory default, it will be accessible on the LAN.

User's Manual - 79

VIVOTEK

Enable IPv6

Select this option and click

Save

to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6. The browser should be Microsoft® Internet Explorer 6.5, Mozilla Firefox 3.0 or above.

When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly.

IPv6 Information: Click this button to obtain the IPv6 information as shown below.

If your IPv6 settings are successful, the IPv6 address list will be listed in the pop-up window. The

IPv6 address will be displayed as follows:

Refers to Ethernet

Link-global IPv6 address/network mask

Link-local IPv6 address/network mask

80 - User's Manual

Please follow the steps below to link to an IPv6 address:

1. Open your web browser.

2. Enter the link-global or link-local IPv6 address in the address bar of your web browser.

3. The format should be:

http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/

IPv6 address

VIVOTEK

4. Press

Enter

on the keyboard or click

Refresh

button to refresh the webpage.

For example:

NOTE:

► If you have a Secondary HTTP port (the default value is 8080), you can also link to the webpage

using the following address format: (Please refer to

HTTP

streaming on page 83 for detailed

information.)

http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/:8080

IPv6 address

Secondary HTTP port

► If you choose PPPoE as the Network Type, the [PPP0 address] will be displayed in the IPv6

information column as shown below.

Manually setup the IP address: Select this option to manually set up IPv6 settings if your network environment does not have DHCPv6 server and router advertisements-enabled routers. If you check this item, the following blanks will be displayed for you to enter the corresponding

information:

User's Manual - 81

VIVOTEK

82 - User's Manual

VIVOTEK

Network > Streaming protocols

HTTP streaming

To utilize HTTP authentication, make sure that your have set a password for the Network Camera

rst; please refer to Security > User account on page 94 for details.

Authentication: Depending on your network security requirements, the Network Camera provides two types of security settings for an HTTP transaction: basic and digest.

basic

If potential risks of being intercepted. If

authentication is selected, the password is sent in plain text format and there can be

digest

authentication is selected, user credentials are

encrypted using MD5 algorithm and thus provide better protection against unauthorized accesses.

HTTP port / Secondary HTTP port: By default, the HTTP port is set to 80 and the secondary HTTP port is set to 8080. They can also be assigned to another port number between 1025 and 65535. If

the ports are incorrectly assigned, the following warning messages will be displayed:

To access the Network Camera on the LAN, both the HTTP port and secondary HTTP port can be used to access the Network Camera. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.

On the LAN

http://192.168.4.160 or http://192.168.4.160:8080

Access name for stream 1 ~ 4: This Network camera supports multiple streams simultaneously. The access name is used to identify different video streams. Users can click

Stream settings

to set up the video quality of linked streams. For more information about how to

Media > Video >

set up the video quality, please refer to Stream settings on page 65.

When using

Mozilla Firefox

to access the Network Camera and the video mode is set to JPEG,

users will receive video comprised of continuous JPEG images. This technology, known as “server push”, allows the Network Camera to feed live pictures to Mozilla Firefox.

User's Manual - 83

VIVOTEK

URL command -- http://<ip address>:<http port>/<access name for stream 1, 2, 3 or 4> For example, when the Access name for stream 2 is set to video2.mjpg:

1. Launch Mozilla Firefox or Netscape.

2. Type the above URL command in the address bar. Press

Enter

3. The JPEG images will be displayed in your web browser.

http://192.168.5.151/video2.mjpg

NOTE:

NOTE

► Microsoft® Internet Explorer does not support server push technology; therefore, you will not be

able to access a video stream using http://<ip address>:<http port>/<access name for stream 1,

2, 3, or 4> .

RTSP Streaming

To utilize RTSP streaming authentication, make sure that you have set a password for controlling the access to video stream rst. Please refer to Security > User account on page 94 for details.

84 - User's Manual

VIVOTEK

Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest.

basic

If potential risks of it being intercepted. If

authentication is selected, the password is sent in plain text format, but there can be

digest

authentication is selected, user credentials are

encrypted using MD5 algorithm, thus providing better protection against unauthorized access.

The availability of the RTSP streaming for the three authentication modes is listed below:

Quick Time player VLC

Disable O O Basic O O Digest O X

Access name for stream 1 ~ 4: This Network camera supports multiple streams simultaneously.

The access name is used to differentiate the streaming source. If you want to use an RTSP player to access the Network Camera, you have to set the video mode to H.264 and use the following RTSP URL command to request transmission of the streaming data.

rtsp://<ip address>:<rtsp port>/<access name for stream 1 to 4>

For example, when the access name for stream 1 is set to live.sdp:

1. Launch an RTSP player.

2. Choose File > Open URL. A URL dialog box will pop up.

3. Type the above URL command in the text box.

4. The live video will be displayed in your player as shown below.

Video 16:38:01 2017/01/25

rtsp://192.168.5.151:554/live.sdp

RTSP port /RTP port for video, audio/ RTCP port for video, audio

■ RTSP (Real-Time Streaming Protocol) controls the delivery of streaming media. By default, the

port number is set to 554.

■ The RTP (Real-time Transport Protocol) is used to deliver video and audio data to the clients. By

default, the RTP port for video is set to 5556.

■ The RTCP (Real-time Transport Control Protocol) allows the Network Camera to transmit the

data by monitoring the Internet trafc volume. By default, the RTCP port for video is set to 5557.

The ports can be changed to values between 1025 and 65535. The RTP port must be an even number and the RTCP port is the RTP port number plus one, and thus is always an odd number. When the RTP port changes, the RTCP port will change accordingly.

If the RTP ports are incorrectly assigned, the following warning message will be displayed:

User's Manual - 85

VIVOTEK

Multicast settings for streams: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for video streams.

Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address. Therefore, enabling multicast can effectively save Internet bandwith.

The ports can be changed to values between 1025 and 65535. The multicast RTP port must be an even number and the multicast RTCP port number is the multicast RTP port number plus one, and thus is always odd. When the multicast RTP port changes, the multicast RTCP port will change accordingly.

If the multicast RTP video ports are incorrectly assigned, the following warning message will be

displayed:

Multicast TTL [1~255]: The multicast TTL (Time To Live) is the value that tells the router the range

a packet can be forwarded.

Initial TTL Scope 0 Restricted to the same host 1 Restricted to the same subnetwork 32 Restricted to the same site 64 Restricted to the same region 128 Restricted to the same continent 255 Unrestricted in scope

IMPORTANT:

The Multicast metadata port is utilized by VIVOTEK VADP modules to transfer video analytics results, PTZ stream, textual data, and event messages between the camera and the client side running and observing the video analysis. If your client side computer is located outside the local

network, you may need to open the associated TCP port on routers and rewall.

86 - User's Manual

VIVOTEK

2010/12/10 17:08:56

Network > DDNS

This section explains how to congure the dynamic domain name service for the Network

Camera. DDNS is a service that allows your Network Camera, especially when assigned

with a dynamic IP address, to have a xed host and domain name.

Express link

Express Link is a free service provided by VIVOTEK server, which allows users to register a domain name for a network device. One URL can only be mapped to one MAC address. This service will examine if the host name is valid and automatically open a port on your

router. If using DDNS, the user has to manually congure UPnP port forwarding. Express

Link is more convenient and easier to set up.

Please follow the steps below to enable Express Link:

1. Make sure that your router supports UPnP port forwarding and it is activated.

2. Check

3. Enter a host name for the network device and click

another device, a warning message will show up. If the host name is valid, it will display a message as shown below.

Enable express link

Save

. If the host name has been used by

https://0002D1123456.2bthere.net

User's Manual - 87

VIVOTEK

Manual setup

DDNS: Dynamic domain name service

Enable DDNS: Select this option to enable the DDNS setting.

Provider: Select a DDNS provider from the provider drop-down list. VIVOTEK offers is recommended that you register Internet. Additionally, we offer other DDNS providers, such as Dyndns.org(Dynamic), Dyndns. org(Custom), TZO.com, DHS.org, CustomSafe100, dyn-interfree.it.

Note that before utilizing this function, please apply for a dynamic domain account rst.

Safe100.net

, a free dynamic domain name service, to VIVOTEK customers. It

Safe100.net

to access VIVOTEK’s Network Cameras from the

■ Safe100.net

1. In the DDNS column, select

Safe100.net

from the drop-down list. Click

the terms of the Service Agreement.

2. In the Register column, ll in the Host name (xxxx.safe100.net), Email, Key, and Conrm Key,

and click

. After a host name has been successfully created, a success message will

be displayed in the DDNS Registration Result column.

[Register] Successfully Your account information has been mailed to registered e-mail address

I accept

after reviewing

3. Click

Copy

and all the registered information will automatically be uploaded to the corresponding

elds in the DDNS column at the top of the page as seen in the picture.

88 - User's Manual

VIVOTEK

[Register] Successfully Your account information has been mailed to registered e-mail address

4. Select Enable DDNS and click

Save

to enable the setting.

■ CustomSafe100

VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and system integrators. You can use CustomSafe100 to register a dynamic domain name if your distributor or system integrators offer such services.

1. In the DDNS column, select CustomSafe100 from the drop-down list.

2. In the Register column, ll in the Host name, Email, Key, and Conrm Key; then click

After a host name has been successfully created, you will see a success message in the DDNS Registration Result column.

3. Click

Copy

and all for the registered information will be uploaded to the corresponding elds in

the DDNS column.

4. Select Enable DDNS and click

Save

to enable the setting.

Forget key: Click this button if you have forgotten the key to Safe100.net or CustomSafe100. Your account information will be sent to your email address.

Refer to the following links to apply for a dynamic domain account when selecting other

DDNS providers:

■ Dyndns.org(Dynamic) / Dyndns.org(Custom): visit http://www.dyndns.com/

User's Manual - 89

VIVOTEK

Network > QoS (Quality of Service)

Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the

network capacity is insufcient, especially for real-time streaming multimedia applications. Quality can be dened as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.

The following are the main benets of a QoS-aware network:

The ability to prioritize trafc and guarantee a certain level of performance to the data ow.

■

The ability to control the amount of bandwidth each application may use, and thus provide higher

■

reliability and stability on the network.

Requirements for QoS

To utilize QoS in a network environment, the following requirements must be met:

All network switches and routers in the network must include support for QoS.

■

The network video devices used in the network must be QoS-enabled.

■

QoS models

CoS (the VLAN 802.1p model)

IEEE802.1p denes a QoS model at OSI Layer 2 (Data Link Layer), which is called CoS, Class of Service. It adds a 3-bit value to the VLAN MAC header, which indicates the frame priority level from 0 (lowest) to 7 (highest). The priority is set up on the network switches, which then use different queuing disciplines to forward the packets.

Below is the setting column for CoS. Enter the

priority for each application (0~7).

If you assign Video the highest level, the switch will handle video packets rst.

VLAN ID

of your switch (0~4095) and choose the

NOTE:

► A VLAN Switch (802.1p) is required. Web browsing may fail if the CoS setting is incorrect.

►The Class of Service technologies do not guarantee a level of service in terms of bandwidth

and delivery time; they offer a "best-effort." Users can think of CoS as "coarsely-grained" trafc control and QoS as "nely-grained" trafc control.

► Although CoS is simple to manage, it lacks scalability and does not offer end-to-end guarantees

since it is based on L2 protocol.

90 - User's Manual

VIVOTEK

QoS/DSCP (the DiffServ model)

DSCP-ECN denes QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a eld

to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs. It gives an indication of how a given packet is to be forwarded, known as the Per Hop Behavior (PHB). The PHB describes a particular service level in terms of bandwidth, queueing theory, and dropping (discarding the packet) decisions. Routers at each network node classify packets according to their DSCP value and give them a particular forwarding treatment; for example, how much bandwidth to reserve for it.

Below are the setting options of DSCP (DiffServ Codepoint). Specify the DSCP value for each

application (0~63).

Note that different vendors of network devices might have different methodologies and unique implementations. Shown below is a sample corresponding information from a Cisco switch. You should enter a DSCP tag value according to the information provided by the network devices.

QoS Baseline/Technical Marketing Classication and Marking Recommendations

Application Layer3 Classication Layer 2 CoS/MPLS EXP

IPP PHB DSCP IP Routing 6 CS6 48 6 Voice 5 EF 46 5 Interactive Video 4 AF41 34 4 QoS B Streaming-Video 4 CS4 32 4

Locally-dened Mission-

Critical Data Call-signaling 3 AF31/CS3 26/24 3 Transactional Data 2 AF21 18 2 Network Management 2 CS2 16 2 Bulk Data 1 AF11 10 1

3 - 25 3

User's Manual - 91

VIVOTEK

Network > SNMP

(Simple Network Management Protocol)



This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to

remotely manage network devices and nd, solve network problems with ease.

■ The SNMP consists of the following three key components:

1. Manager: Network-management station (NMS), a server which executes applications that

monitor and control managed devices.

2. Agent: A network-management software module on a managed device which transfers the status

of managed devices to the NMS.

3. Managed device: A network node on a managed network. For example: routers, switches,

bridges, hubs, computer hosts, printers, IP telephones, network cameras, web server, and database.

Before conguring SNMP settings on the this page, please enable your NMS (manager) rst.

SNMP Conguration

Enable SNMPv1, SNMPv2c Select this option and enter the names of Read/Write community and Read Only community

according to your NMS settings.

Enable SNMPv3 This option contains cryptographic security, a higher security level, which allows you to set the Authentication password and the Encryption password.

■ Security name: According to your NMS settings, choose Read/Write or Read Only and enter the

community name.

■ Authentication type: Select MD5 or SHA as the authentication method.

■ Authentication password: Enter the password for authentication (at least 8 characters).

■ Encryption password: Enter a password for encryption (at least 8 characters).

92 - User's Manual

VIVOTEK

Network > FTP



The newer rmware disabled the FTP port for security concerns. You can manually enable the FTP

server service to enable the FTP function. You can disable the FTP server function when it is not in use.

FTP port: The FTP server allows the user to save recorded video clips. You can utilize VIVOTEK's

Shepherd utility to upgrade the rmware via FTP server. By default, the FTP port is set to 21. It can

also be assigned to another port number between 1025 and 65535.

Tips:

You can FTP the camera’s IP address to download videos recorded in the SD card, or use the “http://

ip/cgi-bin/admin/lsctrl.cgi?cmd=search” command to examine the recorded les on your SD card.

User's Manual - 93

VIVOTEK

Security > User accounts

This section explains how to enable password protection and create multiple accounts.

Account management

The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Account management window, please apply the password for the “root” account rst.

The administrator can create up to 20 user accounts. To create a new user,

1. Click to unfold the pull-down menu. Select

2. Enter the new user’s name and password. Type the password identically in both text boxes.

New user

Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.

You can use them in the password combination.

The strength of your password combination is shown on the right, use the combination of

alphabetic, numeric, upper case, and lower case characters until the password strength is good enough.

3. Select the privilege level for the new user account. Click

The privilege levels are listed below:

Administrator Full control Operator Control DO, white-light illuminator, snapshot, and PTZ;

unable to enter the camera Conguration page.

Viewer Control DO, white-light illuminator, view, listen, PTZ, and talk through the

camera interface.

Add

to enable the setting.

Access rights are sorted by user privilege (Administrator, Operator, and Viewer). Only administrators can access the Configuration page. Although operators cannot access the

Conguration page, they can use the URL Commands to get and set the value of parameters. For

more information, please refer to URL Commands of the Network Camera on page 144. Viewers can only access the main page for live viewing.

Here you also can change a user’s access rights or delete user accounts.

1. Select an existing account to modify.

2. Make necessary changes and click

94 - User's Manual

Update

Delete

to enable the setting.

VIVOTEK

Privilege management

Digital Output & PTZ control: You can modify the management privilege as operators or viewers. Select or de-select the checkboxes, and then click the privilege, Operators will also have the ability to control the Network Camera through the main

page. (Please refer to Conguration on page 41).

Allow anonymous viewing: If you select this item, any client can access the live stream without entering a User ID and Password.

Save

to enable the settings. If you give Viewers

User's Manual - 95

VIVOTEK

Security > HTTPS

(Hypertext Transfer Protocol over SSL)



This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level.

Create and Install Certicate Method

Before using HTTPS for communication with the Network Camera, a

rst. There are three ways to create and install a certicate:

Create self-signed certificate

1. Select this option from a pull-down menu.

2. In the rst column, select “HTTP & HTTPS” or “HTTPS only”.

3. Click

Create certicate

Enable HTTPS secure connection

to generate a certicate.

Certicate

, then select a connection option:

must be created

4. The Certicate Information will automatically be displayed as shown below. You can click

cate properties

96 - User's Manual

to view detailed information about the certicate.

Certi-

VIVOTEK

https://

5. Click

Save

to preserve your conguration, and your current session with the camera will change

to the encrypted connection.

6. If your web session does not automatically change to an encrypted HTTPS session, click

to return to the main page. Change the URL address from “http://” to “https://“ in the address bar

and press

Enter

on your keyboard. Some Security Alert dialogs will pop up. Click OK or

enable HTTPS.

https://192.168.5.151/index.html

Home

Yes

User's Manual - 97

VIVOTEK

Create certificate request and install

1. Select the option from the

2. Click

Create certicate

Method

to proceed.

pull-down menu.

3. The following information will show up in a pop-up window after clicking

to generate the certicate request.

Create

. Then click

Save

4. The Certicate request window will prompt.

If you see the following Information bar, click OK and click on the Information bar at the top of the page to allow pop-ups.

98 - User's Manual

VIVOTEK

5. Look for a trusted certicate authority, such as Symantec’s VeriSign Authentication Services, that

issues digital certicates. Sign in and purchase the SSL certication service. Copy the certicate

request from your request prompt and paste it in the CA’s signing request window. Proceed with the rest of the process as CA’s instructions on their webpage.

6. Once completed, your SSL certicate should be delivered to you via an email or other means. Copy the contents of the certicate in the email and paste it in a text/HTML/hex editor/converter,

such as IDM Computer Solutions’ UltraEdit.

User's Manual - 99

VIVOTEK

7. Open a new edit, paste the certicate contents, and press ENTER at the end of the contents to

add an empty line.

8. Convert le format from DOS to UNIX. Open

File

menu >

Conversions

DOS to Unix

100 - User's Manual

Vivotek MS9390-HV User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Overview

Revision History

Read Before Use

Package Contents

Symbols and Statements in this Document

Physical Description

Hardware Installation

Mounting Options

Software Installation

Network Deployment

Ready to Use

Accessing the Network Camera

Using Web Browsers

Using RTSP Players

Using 3GPP-compatible Mobile Devices

Using VIVOTEK Recording Software

Main Page

Client Settings

Configuration

System > General settings

System > Homepage layout

System > Logs

System > Parameters

System > Maintenance

Media > Image

Media > Video

Media > Video

Media > Audio

Network > General settings

Network > Streaming protocols

Network > FTP

Security > User accounts