Vivotek MS8391-EV User Manual

Panoramic
MS8391-EV
Network Camera
User’s Manual
12MPDay & NightPanoramic View
Smart IRSmart Stream • PoE Wide Operating Temperature
Rev. 1.0
Table of Contents
Overview
Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Package Contents ........................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................5
Physical Description .........................................................................................................................................5
Shooting Angle & Field of View ........................................................................................................................9
Hardware Installation ......................................................................................................................................10
Network Deployment ......................................................................................................................................18
Software Installation .......................................................................................................................................21
Ready to Use ..................................................................................................................................................22
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................23
Using RTSP Players .......................................................................................................................................26
Using 3GPP-compatible Mobile Devices ........................................................................................................27
Using VIVOTEK Recording Software .............................................................................................................28
Main Page Client Settings
Conguration
System > General settings .............................................................................................................................40
System > Homepage layout ..........................................................................................................................42
System > Logs ...............................................................................................................................................45
System > Parameters ....................................................................................................................................47
System > Maintenance ...................................................................................................................................48
Media > Image .............................................................................................................................................52
Media > Video ................................................................................................................................................63
Media > Video ................................................................................................................................................64
Media > Audio.................................................................................................................................................70
Network > General settings ............................................................................................................................71
Network > Streaming protocols ....................................................................................................................79
Network > SNMP (Simple Network Management Protocol) ...........................................................................88
Security > User accounts ...............................................................................................................................89
Security > HTTPS (Hypertext Transfer Protocol over SSL)...........................................................................90
Security > Access List ..................................................................................................................................97
PTZ > PTZ settings ......................................................................................................................................102
Event > Event settings..................................................................................................................................106
Applications > Motion detection....................................................................................................................120
Applications > DI and DO ...........................................................................................................................123
Applications > Tampering detection .............................................................................................................124
Applications > Audio detection ...................................................................................................................125
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......127
Recording > Recording settings ..................................................................................................................130
Local storage > SD card management .........................................................................................................135
Local storage > Content management .........................................................................................................136
..............................................................................................................................................................
....................................................................................................................
.........................................................................................................................................................
..................................................................................................................................................
....................................................................................................................................................
3
23
29 34 39
2 - User's Manual
Appendix
URL Commands for the Network Camera ................................................................................................ 139
Technical Specications ...........................................................................................................................312
Technology License Notice .......................................................................................................................313
Electromagnetic Compatibility (EMC) .......................................................................................................314
....................................................................................................................................................
139

Overview

The VIVOTEK MS8391-EV comes with multiple sensors to provide a high resolution 12MP
panoramic eld of view that reduces the total number of cameras required for covering a
wide surveillance area. The multi-sensor network camera can monitor a 180º horizontal view with adjustable views from individual sensors.
The camera provides the e-PTZ function allowing users to digitally zoom in or zoom out
or move a led of view to area of interest across the wide coverage. The Smart Stream function can be used to dynamically designate the video quality of the interested or the non-interested areas, and thus reducing the bandwidth required to transmit the video
streams. With the Smart IR technology, overexposure on the adjacent objects at night can be prevented, and additional exposure exclusive windows can also be implemented to avoid such occurence.
Featuring a robust IP66 and IK10-rated housing, the camera is designed to withstand vandalism or tampering.

Revision History

■ Rev. 1.0: Initial release.
User's Manual - 3

Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

■ MS8391-EV
■ AM-714 junction box
■ Screws / desiccant bag / double-side tape
■ Alignment sticker
■ Quick Installation Guide
■ Software CD
■ T25 L-wrench
4 - User's Manual

Symbols and Statements in this Document

i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

Physical Description

Front Panel
Fastening ring
Mount hole for 3/4" conduit
Junction box
Lens
NOTE:
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather Fx Focal length w/ number T w/ Remote focus lens R w/ PoE repeater H w/ High Dynamic Range functionality
IR light
User's Manual - 5
Interface View
Reset button
MicroSD card slot
Terminal block
RJ45 Ethernet port
Pinouts
AC24V-
AC24V+
GND audio
Audio out
GND audio
MIC in
DI-
DI+
DO-
DO+ +5V
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Power Consumption
802.3at
3
7
ON
100~240V
LAN/PoE
AC
OFF
1
10
9
658
GE LAN GE LAN
4
2
PoE
24V 3.5A
injector
Due to its IR lights and onboard heater for operation in low temperature environments, care should be taken when selecting the power source for the camera. Listed below are
the requirements for powering the camera:
Use conditions Power consumption
Camera + IR on + Heater on 43.5W (24V); 23.5W (using 802.3at PoE) Camera + Heater in day mode (w/o IR) 35.7W
In warmer areas that do not need a heater, a PoE+ switch can drive the camera. In areas where temperature can drop below -20ºC, an AC 24V power adaptor is required.
IMPORTANT:
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant with the 3P/ETL standard.
User's Manual - 7
DI/DO Diagram
DI-
VDC
DO+
BJT transistor
DI+
DO-
DO+
DI-
DI+
Switch
NO NC
Switch
Relay
VDC
External power source
AC
Source
External
device
AC
BJT transistor
DO-
NO NC
Relay
Source
External
device
1. The DO+ pin provides a 5V output voltage, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power). In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source, depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection against voltage or current spikes, a transient voltage suppression diode must be connected in parallel with the inductive load.
8 - User's Manual

Shooting Angle & Field of View

33º
180º
The eld of view is illustrated above. Note that the higher the camera is installed, the larger
is the blind spot area underneath the camera. The camera can be mounted at a height of 5 meters or higher to cover a panoramic view area with its center of view aiming at the horizon.
The camera comes with a wide coverage IR lights conguration of a range up to 25
meters. Please avoid large obstacles within 10 meters, so that there is no image blur
reected from the obstacles in the night mode. Note that the intensity of individual IR lights
can be adjusted through the URL commands. Please contact technical support for the IR light commands.
10M / 16 feet
User's Manual - 9

Hardware Installation

1. Jot down the camera's MAC address for later reference.
1
XXXXXX
0002D10766AD
2. Attach the included alignment sticker to a preferred location.
3. Drill holes for mounting screws and/or a cabling hole. You can also route cables from the
side using 3/4" conduits.
3
2
10 - User's Manual
Use a coin to remove the plastic cover from a preferred routing hole.
3/4”
4. Route cables through the routing hole or the conduit.
4
User's Manual - 11
5. Hook up the safety wire.
5
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6. Install a MicroSD card. Connect the Ethernet cable and the DI/DO, audio input/output, and/or the AC 24V input (if preferred).
6
AC24V-
AC24V+
GND audio
Audio out
MIC in
GND audio
DI-
DI+
DO-
DO+ +5V
icro
M
SD
ON
100~240V
AC
OFF
24V 3.5A
802.3at
3
7
1
LAN/PoE
658
4
2
10
9
GE LAN GE LAN
PoE
injector
User's Manual - 13
7. Replace the desiccant bag whenever you open the top cover. This ensures the components are free from the moisture.
7
8. Secure the camera to the junction box using a T25 L-wrench. Tighten the screws.
8
14 - User's Manual
T25
9. If necessary, loosen the 3 retention hex screws around the fastening ring to adjust the tilt angle. When done, tighten the retention screws.
9
75º
10. Install the "Installation Wizard 2" software utility on your software CD.
IW2
LAN
10
00-02-D1-73-02-02 192.168.5.151 FD8168
0002D1730202
Browser
User's Manual - 15
11. The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the same LAN.
12. Double-click on the camera's MAC address to open a browser management session with the camera.
13. With a live view is displayed on your laptop, adjust the zoom and focus to obtain an optimal image. Check the live view to ensure the image is in focus.
14. Perform necessary adjustments such as the image alignments on the panoramic view from the 4 sensors. Go to Conguration > Image > General settings > Video alignment.
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Hardware Reset
Reset Button
The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and other preceding standard SD cards.
User's Manual - 17

Network Deployment

General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin­gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE­enabled switch via Ethernet cable.
3
7
1
10
9
658
GE LAN GE LAN
4
2
Depending on the requirements of your installation site, select
an appropriate power source, such as an 802.3at PoE (30W) for operating temperature higher than -10ºC. For extremely low temperature, you will need a power source higher than 35W, such as 24V AC.
ON
100~240V
LAN/PoE
AC
OFF
802.3at
PoE Switch
If using an 802.3at PoE as the power source, the lowest op­erating temperature is -20ºC.
When using a non-PoE switch
Use a 802.3at PoE power injector (optional) to connect between the Network Camera and a non-PoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
18 - User's Manual
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 21 for details.
IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
Internet
WAN (Wide Area Network ) Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network) Router IP address : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 72 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 71 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 72 for details.
User's Manual - 19
Congure the router, virtual server or rewall, so that the router can forward any data com­ing into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.
For more information with network conguration options (such as that of streaming ports), please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
20 - User's Manual

Software Installation

Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Network Camera
Model No: MS8391
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o H S
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 MS8391
0002D1730202
User's Manual - 21

Ready to Use

1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
IMPORTANT:
The camera is able to operate in low temperature environments. However, when starting
•
these cameras in a very low termperature condition, e.g., -40ºC, the embedded heater may take half an hour to warm up the camera. When the temperature within the canister reaches
-10ºC, the camera automatically starts.
22 - User's Manual

Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
User's Manual - 23
► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 89.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX
complete installation.
®
control. Follow the instructions to
24 - User's Manual
IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser.
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed.
On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC con­nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis­able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode.
In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
User's Manual - 25

Using RTSP Players

To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player. mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 80.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 80 for details.
Video 16:38:01 2012/01/25
26 - User's Manual
Video quality (Constant bit rate) 40kbps

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
18.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 80.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 63.
Video Mode H.264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 80.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.
User's Manual - 27

Using VIVOTEK Recording Software

The product software CD also contains a VAST recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN card, re-start the IW2 utility.
28 - User's Manual


Main Page

This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window.
VIVOTEK INC. Logo
Camera Control Area
Hide Button
Resize Buttons
Host Name
Configuration Area
Live View Window
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are many
cameras in your surveillance deployment. For more information, please refer to System on page 40.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You can select any of them for live viewing. For more information about multiple streams, please refer to page 63 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on
the Application page before you enable this function. A total of 3 event conguration can be congured.
For more information about event setting, please refer to page 105. If you want to hide this item on the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox.
User's Manual - 29
Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 34.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 39.
Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano,
日本語
, Português,
簡体中文
, and
繁體中文
. Please
note that you can also change a language on the Conguration page; please refer to page 39.
Hide Button
You can click the hide button to hide or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size.
Live Video Window
■ The following window is displayed when the video mode is set to H.264:
H.264 Protocol and Media Options
Video Title
Title and Time
Zoom Indicator
Video (TPC-AV)
Video 17:08:56 2015/03/25
x4.0
Video Control Buttons
Video Title: The video title can be congured. For more information, please refer to Video Settings on page 52.
H.264 or H. 265 Protocol and Media Options: The transmission protocol and media options for H.264
video streaming. For further conguration, please refer to Client Settings on page 34.
2015/03/25 17:08:56
Time
Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings on page 52.
Title and Time: The video title and time can be stamped on the streaming video. For further conguration, please refer to Media > Image > General settings on page 57.
30 - User's Manual
PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control, which allows roaming a smaller view frame within a large view frame. Please refer to PTZ settiings on page 102 for detailed information.
Global View: Click on this item to display the Global View window. The Global View window contains a
full view image (the largest frame size of the captured video) and a oating frame (the viewing region of the current video stream). The oating frame allows users to control the e-PTZ function (Electronic Pan/
Tilt/Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation on page 102. For more information about how to set up the viewing region of the current video stream, please refer to page 102.
The viewing region of the curruent video stream
The largest frame size
Note that the PTZ buttons on the panel are not operational unless you are showing only a portion of the full image. If the live view window is displaying the full view, the PTZ buttons are not functional.
User's Manual - 31
Video Control Buttons: Depending on the Network Camera model and Network Camera conguration, some buttons may not be available.
Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format.
Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation
screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To
move to a different area you want to magnify, drag the navigation screen.
Pause: Pause the transmission of the streaming media. The button becomes the Resume button after clicking the Pause button.
Stop: Stop the transmission of the streaming media. Click the Resume button to continue transmission.
Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the
recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving Options on page 35 for details.
Volume: When the Mute function is not activated, move the slider bar to adjust the volume on the local computer.
Mute: Turn off the volume on the local computer. The button becomes the Audio On button after clicking the Mute button.
Talk: Click this button to talk to people around the Network Camera. Audio will project from
the external speaker connected to the Network Camera. Click this button transmission.
Mic Volume: When the Mute function is not activated, move the slider bar to adjust the microphone volume on the local computer.
Stop MP4 Recording button to end recording. When you exit the web browser, video
again to end talking
NOTE:
1. For a megapixel camera, it is recommended to use monitors of the 24" size or larger, and
are capable of 1600x1200 or better resolutions.
2. Below are the defaults for Audio settings:
For cameras with built-in microphone: Not Muted. For cameras without built-in microphone: Muted.
To receive audio input from an external microphone, you may need to enable the audio input
from Media > Audio. Refer to page 70 for more information.
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Mute: Turn off the Mic volume on the local computer. The button becomes the Mic On button after clicking the Mute button.
Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal
mode.
■ The following window is displayed when the video mode is set to MJPEG:
Video Title
Title and Time
Zoom Indicator
Video (HTTP-V)
Video 17:08:56 2015/03/25
x4.0
2015/03/25 17:08:56
Video Control Buttons
Time
Video Title: The video title can be congured. For more information, please refer to Media > Image on page 57.
Time: Display the current time. For more information, please refer to Media > Image on page 57.
Title and Time: Video title and time can be stamped on the streaming video. For more information, please refer to Media > Image on page 57
.
Video Control Buttons: Depending on the Network Camera model and Network Camera conguration, some buttons may not be available.
Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format.
Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation
screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To
move to a different area you want to magnify, drag the navigation screen.
Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the
Stop MP4 Recording button to end recording. When you exit the web browser, video
recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving Options on page 35 for details.
Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal
mode.
User's Manual - 33

Client Settings

This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings.
H.264 Media Options
Select to stream video or audio data or both. This is enabled only when the video mode is set to H.264.
H.264 Protocol Options
H.264 Protocol Options
Depending on your network environment, there are four transmission modes of H.264 streaming:
UDP unicast: This protocol allows for more real-time audio and video streams. However, network packets may be lost due to network burst trafc and images may be broken. Activate UDP connection when occasions require time-sensitive responses and the video quality is less important. Note that each
unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up to ten simultaneous accesses.
UDP multicast: This protocol allows multicast-enabled routers to forward network packets to all clients
requesting streaming media. This helps to reduce the network transmission load of the Network Camera
while serving multiple clients at the same time. Note that to utilize this feature, the Network Camera must be configured to enable multicast streaming at the same time. For more information, please refer to RTSP Streaming on page 80.
TCP: This protocol guarantees the complete delivery of streaming data and thus provides better video
quality. The downside of this protocol is that its real-time effect is not as good as that of the UDP protocol.
HTTP: This protocol allows the same quality as TCP protocol without needing to open specic ports for streaming under some network environments. Users inside a firewall can utilize this protocol to allow streaming data through.
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Two way audio
Half duplex: Audio is transmitted from one direction at a time, e.g., from a PC holding a web console with the camera. Full duplex: Audio is transmitted in both directions simultaneously.
MP4 Saving Options
Users can record live video as they are watching it by clicking Start MP4 Recording on the main
page. Here, you can specify the storage destination and le name.
Folder: Specify a storage destination on your PC for the recorded video files. The location can be changed.
File name prex: Enter the text that will be appended to the front of the video le name. A specied folder
will be automatically created on your local hard disk.
Add date and time sufx to the le name: Select this option to append the date and time to the end of the le name.
CLIP_20150321-180853
File name prefix
Date and time suffix The format is: YYYYMMDD_HHMMSS
Local Streaming Buffer Time
In the case of encountering unsteady bandwidth, live streaming may lag and video streaming may not be very smoothly. If you enable this option, the live streaming will be stored temporarily on your PC’s cache memory for a few milli seconds before being played on the live viewing window. This will help you see the streaming more smoothly. If you enter 3,000 Millisecond, the streaming will delay for 3 seconds.
User's Manual - 35
Joystick settings
Enable Joystick
Connect a joystick to a USB port on your management computer. Supported by the plug-in
(Microsoft’s DirectX), once the plug-in for the web console is loaded, it will automatically detect if
there is any joystick on the computer. The joystick should work properly without installing any other driver or software.
Then you can begin to configure the joystick settings of connected devices. Please follow the instructions below to enable joystick settings.
1. Select a detected joystick, if there are multiple, from the Selected joystick menu. If your joystick is not detected, if may be defective.
2. Click Calibrate or Congure buttons to congure the joystick-related settings.
NOTE:
If you want to assign Preset actions to your joystick, the preset locations should be congured
in advance in the Conguration > PTZ page. In Windows, use the search function on the Start menu to search for Game Controller.
If your joystick is not working properly, it may need to be calibrated. Click the Calibrate button
to open the Game Controllers window located in Microsoft Windows control panel and follow the instructions for trouble shooting.
The joystick will appear in the Game Controllers list in the Windows Control panel. If you want to
check out for your devices, go to the following page: Start -> Control Panel -> Game Controllers.
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Buttons Conguration
In the Button Conguration window, the left column shows the actions you can assign, and the right
column shows the functional buttons and assigned actions. The number of buttons may differ from different joysticks.
Please follow the steps below to congure your joystick buttons:
1. Choosing one of the actions and click Assign will pop up a dialog. Then you can assign this action to a button by pressing the joystick button or select it from the drop-down list.
For example: Assign Home (move to home position) to Button 1.
2. Click OK to conrm the conguration.
User's Manual - 37
Buttons Conguration
Click the Congure Buttons button, a window will prompt as shown below. Please follow the steps
below to congure your joystick buttons:
1. Select a button number from the Button # pull-down menu.
Tips:
If you are not sure of the locations of each button, use the Properties window in the Game Controllers utility.
2. Select a corresponding action, such as Patrol or Preset#.
3.
Click the Assign button to assign an action to the button. You can delete an association by selecting a button number, and then click the Delete button.
Repeat the process until you are done with the
conguration of all preferred actions.
The buttons you define should appear on the button list accordingly.
4. Please remember to c
lick the Save button on the Client settings page to preserver your settings.
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Conguration

Click Configuration on the main page to enter the camera setting pages. Note that only

Administrators can access the conguration page.
VIVOTEK provides an easy-to-use user interface that helps you set up your network camera with minimal effort. In order to simplify the user interface, detailed information will be hidden unless you click on the function item. When you click on the first sub-item, the detailed
information for the rst sub-item will be displayed; when you click on the second sub-item, the detailed information for the second sub-item will be displayed and that of the rst sub-item will
be hidden.
The following is the interface of the main page:
Configuration List
Firmware Version
Navigation Area
Each function on the conguration list will be explained in the following sections.
The Navigation Area provides access to all different views from the Home page (for live viewing), Conguration page, and multi-language selection.
User's Manual - 39

System > General settings

This section explains how to congure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System, and System
Time. When finished with the settings on this page, click Save at the bottom of the page to enable the settings.
System
Host name: Enter a desired name for the Network Camera. The text will be displayed at the top of the main page, and also on the view cells of the ST7501 and VAST management software.
Turn off the LED indicators: If you do not want others to notice the network camera is in operation, you can select this option to turn off the LED indicators.
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System time
Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off.
Synchronize with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer. The read-only date and time of the PC is displayed as updated.
Manual: The administrator can enter the date and time manually. Note that the date and time format are
[yyyy/mm/dd] and [hh:mm:ss].
Automatic: The Network Time Protocol is a protocol which synchronizes computer clocks by periodically querying an NTP Server.
NTP server: Assign the IP address or domain name of the time-server. Leaving the text box blank connects the Network Camera to the default time servers. The precondition is that the camera must have the access to the Internet.
Update interval: Select to update the time using the NTP server on an hourly, daily, weekly, or monthly basis.
Time zone : Select the appropriate time zone from the list. If you want to upload Daylight Savings Time rules, please refer to System > Maintenance > Import/ Export les on page 49 for details.
User's Manual - 41

System > Homepage layout

This section explains how to set up your own customized homepage layout.
General settings
This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically
in this Preview eld. The following shows the homepage using the default settings:
■ Hide Powered by VIVOTEK: If you check this item, it will be removed from the homepage.
Logo graph Here you can change the logo that is placed at the top of your homepage.
Follow the steps below to upload a new logo:
1. Click Custom and the Browse eld will appear.
2. Select a logo from your les.
3. Click Upload to replace the existing logo with a new one.
4. Enter a website link if necessary.
5. Click Save to enable the settings.
Customized button If you want to hide manual trigger buttons on the homepage, please uncheck this item. This item is checked by default.
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Theme Options
Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview led. Click Save to enable the settings.
Font Color of the Video Title
Font Color
Background Color of the Control Area
Font Color of the Configuration Area
Background Color of the Configuration Area
Preset patterns
Background Color of the Video Area
Frame Color
User's Manual - 43
■ Follow the steps below to set up the customed homepage:
1. Click Custom on the left column.
2. Click the eld where you want to change the color on the right column.
Custom Pattern
3. The palette window will pop up as shown below.
Color Selector
2
1
4
4. Drag the slider bar and click on the left square to select a desired color.
5. The selected color will be displayed in the corresponding elds and in the Preview column.
6. Click Save to enable the settings.
3
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System > Logs

This section explains how to congure the Network Camera to send the system log to a remote
server as backup.
Log server settings
Follow the steps below to set up the remote log:
1. Select Enable remote log.
2. In the IP address text box, enter the IP address of the remote server.
2. In the port text box, enter the port number of the remote server.
3. When completed, click Save to enable the setting.
You can congure the Network Camera to send the system log le to a remote server as a log backup.
Before utilizing this feature, it is suggested that the user install a log-recording tool to receive system log messages from the Network Camera. An example is Kiwi Syslog Daemon. Visit http://www.kiwisyslog.
com/kiwi-syslog-daemon-overview/.
System log
This column displays the system log in a chronological order. The system log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit.
User's Manual - 45
You can install the included VAST recording software, which provides an Event Management function group for delivering event messages via emails, GSM short messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to the VAST User Manual.
VIVOTEK Network Cameras
Internet
3G Cell phone
Cell phone
Short message
GSM
Modem
HTTP
PC running
the Recording Software
Digital output
Email
PTZ
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Access log
Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit.

System > Parameters

The View Parameters page lists the entire system’s parameters. If you need technical assistance, please provide the information listed on this page.
User's Manual - 47

System > Maintenance

This chapter explains how to restore the Network Camera to factory default, upgrade rmware
version, etc.
General settings > Upgrade rmware
This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process.
Note: Do not power off the Network Camera during the upgrade!
Follow the steps below to upgrade the rmware:
1. Download the latest rmware le from the VIVOTEK website. The le is in .pkg le format.
2. Click Browse… and locate the rmware le.
3. Click Upgrade. The Network Camera starts to upgrade and will reboot automatically when the upgrade completes.
If the upgrade is successful, you will see “Reboot system now!! This connection will close”. After that, re­access the Network Camera.
The following message is displayed when the upgrade has succeeded.
Reboot system now!! This connection will close.
The following message is displayed when you have selected an incorrect rmware le.
Starting firmware upgrade... Do not power down the server during the upgrade. The server will restart automatically after the upgrade is completed. This will take about 1 - 5 minutes. Wrong PKG file format Unpack fail
General settings > Reboot
This feature allows you to reboot the Network Camera, which takes about one minute to complete. When completed, the live video page will be displayed in your browser. The following message will be displayed during the reboot process.
If the connection fails after rebooting, manually enter the IP address of the Network Camera in the
address eld to resume the connection.
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General settings > Restore
This feature allows you to restore the Network Camera to factory default settings.
Network: Select this option to retain the Network Type settings (please refer to Network Type on page
72).
Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to
Import/Export les below on this page).
Custom Language: Select this option to retain the Custom Language settings.
VADP: Retain the VADP modules (3rd-party software stored on the SD card) and related settings.
Focus position: Retain the lens focus position using the previously saved position parameters.
If none of the options is selected, all settings will be restored to factory default. The following message is displayed during the restoring process.
Import/Export les
This feature allows you to Export / Update daylight saving time rules, custom language le, conguration le, and server status report.
Export daylight saving time conguration le: Click to set the start and end time of DST (Daylight Saving).
Follow the steps below to export:
1. In the Export les column, click Export to export the daylight saving time conguration le from the
Network Camera.
2. A le download dialog will pop up as shown below. Click Open to review the XML le or click Save to store the le for editing.
User's Manual - 49
3. Open the le with Microsoft® Notepad and locate your time zone; set the start and end time of DST. When completed, save the le.
In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at 2:00 a.m. on the rst Sunday in November.
Update daylight saving time rules: Click Browse… and specify the XML le to update.
If the incorrect date and time are assigned, you will see the following warning message when uploading
the le to the Network Camera.
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The following message is displayed when attempting to upload an incorrect le format.
Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano,
日本語,
Português,
簡体中文
, and
繁體中文
.
Update custom language le: Click Browse… and specify your own custom language le to upload.
Export conguration le: Click to export all parameters for the device and user-dened scripts.
Update conguration le: Click Browse… to update a conguration le. Please note that the model and rmware version of the device should be the same as the conguration le. If you have set up a xed IP or other special settings for your device, it is not suggested to update a conguration le.
Export server staus report: Click to export the current server status report, such as time, logs, parameters, process status, memory status, le system status, network status, kernel message ... and so
on.
Tips:
If a rmware upgrade is accidentally disrupted, say, by a power outage, you still have a last resort method to restore normal operation. See the following for how to bring the camera back to work:
Applicable scenario:
(a) Power disconnected during rmware upgrade.
(b) Unknown reason causing abnormal LED status, and a Restore cannot recover normal working
condition.
You can use the following methods to activate the camera with its backup rmware:
(a) Press and hold down the reset button for at least one minute. (b) Power on the camera until the Red LED blinks rapidly.
(c) After boot up, the rmware should return to the previous version before the camera hanged. (The
procedure should take 5 to 10 minutes, longer than the normal boot-up process). When tthis process is completed, the LED status should return to normal.
User's Manual - 51

Media > Image

This section explains how to configure the image settings of the Network Camera. It is
composed of the following four columns: General settings, Picture settings, Exposure,
Focus, and Privacy mask. The Focus window is available only for models that come with motorized lens.
General settings
Video title Show_timestamp_and video_title_in_video_and_snapshots: Enter a name that will be displayed on
the title bar of the live video as the picture shown below. A zoom indicator will be displayed on the Home page when you zoom in/out on the live viewing window as shown below. You may zoom in/ out on the image by scrolling the mouse wheel inside the live viewing window, and the maximum zoom in will be up to 4 times.
Video Title
Title and Time
Zoom Factor
Video 17:08:56 2014/7/09
Zoom In
X2.1
2014/7/09 17:08:56
Zoom Out
Position of timestamp and video title on image: Select to display time stamp and video title on the top or at the bottom of the video stream.
Timestamp and video title font size: Select the font size for the time stamp and title.
Video font (.ttf): You can select a True Type font le for the display of textual messages on video.
Color: Select to display color or black/white video streams.
Power line frequency: Set the power line frequency consistent with local utility settings to eliminate image flickering associated with fluorescent lights. Note that after the power line frequency is
changed, you must disconnect and reconnect the power cord of the Network Camera in order for the new setting to take effect.
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Video orientation: Flip - vertically reect the display of the live video; Mirror - horizontally reect the display of the live video. Select both options if the Network Camera is installed upside-down (e.g., on the ceiling) to correct the image orientation. Please note that if you have preset locations, those
locations will be cleared after ip/mirror setting.
Video alignment-
Use the Video alignment tool to line up and fine-tune the positions of images captured by the camera’s 4 sensors. Align these images to form a congruent panoramic view. You can have an overlap of 3 to 5% of the images to ensure no details is left unnoticed. Select individual images using the check circles in the middle and use the arrow marks to change the relative positions of images to match its counterparts.
Day/Night Settings
Switch to B/W in night mode Select this to enable the Network Camera to automatically switch to Black/White during night mode.
Turn on built-in IR illuminator in night mode Select this to turn on the camera’s onboard IR illuminator when the camera detects low light condition and enters the night mode.
User's Manual - 53
Smart IR When enabled, the camera automatically adjusts the IR projection to adjacent objects in order to
avoid over-exposure in the night mode.
The Smart IR function is more benecial when the spot of intrusions or an object of your interest
is close to the lens and the IR lights. For example, if an intruder has a chance of getting near the range of 3 meters, Smart IR can effectively reduce the over-exposure. For a surveillance area at a
greater distance, e.g., 5 meters or farther away, the Smart IR function may not bring as signicant benets as in close range.
Smart IR disabled; distance: 5M
Smart IR disabled; distance: 3M
Smart IR enabled; distance: 5M
Smart IR enabled; distance: 3M
NOTE:
The light intensity of each IR light can be turn up or down using the URL commands in case of different lighting demands at the installation site. Please contact technical support if you should need to tune the IR lights.
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Tips:
If there is an object in close proximity, the IR lights reflected back from it can mislead the Smart IR’s calculation of light level. To solve this problem, you can place an “Exposure Exclude” window on an unavoidable object in the Exposure setting window. See page 60 for how to do it.
You can also configure the “Exposure Exclude”
window in a night mode “Prole” setting so that your
day time setting is not affected.
Exclude x
Exclude x
IR cut lter With a removable IR-cut lter, this Network Camera can automatically remove the lter to let IR
light enter the light sensor during low light conditions.
■ Auto mode
The Network Camera automatically removes the lter by judging the level of ambient light.
■ Day mode
In day mode, the Network Camera switches on the IR cut lter at all times to block infrared light
from reaching the sensor so that the colors will not be distorted.
■ Night mode
In night mode, the Network Camera switches off the IR cut lter at all times for the sensor to
accept infrared light, thus helping to improve low light sensitivity.
■ Synchronize with digital input
The Network Camera automatically removes the IR cut lter when a Digital Input is triggerred.
For example, an external IR light may come with its own detection circuits.
User's Manual - 55
■ Schedule mode
The Network Camera switches between day mode and night mode based on a specified
schedule. Enter the start and end time for the day mode. Note that the time format is [hh:mm]
and is expressed in 24-hour clock time. By default, the start and end time of day mode are set to
07:00 and 18:00.
Light sensor sensitivity
Tune the responsiveness of the IR lter to lighting conditions as Low, Normal, or High.
When completed with the settings on this page, click Save to enable the settings.
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Image settings
On this page, you can tune the White balance and Image adjustment.
Sensor mode: By default, the rmware adopts the Panorama mode and tries its best to stitch the imaging results to form a coherent 180º panoramic view. If you select the Regional mode, the
rmware will ignore the incoherence among images and display 4 regional views according to their
separate lighting conditions.
White balance: Adjust the value for the best color temperature.
■ You may follow the steps below to adjust the white balance to the best color temperature.
1. Place a sheet of paper of white or cooler-color temperature color, such as blue, in front of the
lens, then allow the Network Camera to automatically adjust the color temperature.
2. Click the On button to Fix current value and conrm the setting while the white balance is being
measured.
■ You may also manually tune the color temperature by pulling the RGain and BGain slide bars.
Image Adjustment
■ Brightness: Adjust the image brightness level, which ranges from
0% to 100%
.
■ Contrast: Adjust the image contrast level, which ranges from 0% to 100%.
■ Saturation: Adjust the image saturation level, which ranges from 0% to 100%.
■ Sharpness:
Adjust the image sharpness level, which ranges from
■ Gamma curve:
Adjust the image sharpness level, which ranges from
0% to 100%
0 to 0.45
.
.
You may let firmware Optimize your display or select a value to change the preferred level of
Gamma correction towards higher contrast or towards the higher luminance for detailed expression for both the dark and lighted areas of an image.
User's Manual - 57
WDR enhanced This refers to the Wide Dynamic Range function that enables the camera to capture details in a
high contrast environment. Use the checkbox to enable the function, and select the strength of the WDR functionality, depending on the lighting condition at the installation site. You can select a higher effect when the contrast is high (between the shaded area and the light behind the objects).
Noise reduction
■ Enable noise reduction: Check to enable noise reduction in order to reduce noises and ickers
in image. This applies to the onboard 3D Noise Reduction feature. Use the pull-down menu to adjust the reduction strength. Note that applying this function to the video channel will consume system computing power.
3D Noise Reduction is mostly applied in low-light conditions. When enabled in a low-light
condition with fast moving objects, trails of after-images may occur. You may then select a lower strength level or disable the function.
Note that the Preview button has been cancelled, all changes made to image settings is directly shown on screen. You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the setting. You can also click on Prole mode to adjust all settings above in a tabbed window for special lighting conditions.
Enable to apply these settings at:
Select the mode this prole to apply to: Day mode, Night mode, or
Schedule mode. Please manually enter a range of time if you choose Schedule mode. Then check Save to take effect.
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Exposure
On this page, you can congure the Exposure measurement window, Exposure level, Exposure mode, Exposure time, Gain control, and Day/Night mode settings. You can congure two sets of Exposure settings: one for normal situations, the other for special situations, such as the day/night/
schedule mode.
Panorama Regional
Sensor mode: ► Panorama: By default, the rmware adopts the Panorama mode and tries its best to stitch the
imaging results from different sensors to form a coherent 180º panoramic view.
Region: If you select the Region mode, the rmware will ignore the incoherence among images
and display 4 regional views according to their individual lighting conditions. You can select each image sensor #1 to #4 using their specific check circle to configure the exposure configuration individually.
Measurement Window: This function allows users to configure measurement window(s) for low light compensation. For example, where low-light objects are posed against an extremely bright background. You may want to exclude the bright sunlight shining through a building's corridor.
■ Full view: System calculates the full range of view and provides appropriate
light compensation.
■ Custom: This option allows you to manually add customized windows as inclusive or exclusive
regions. A total of 10 windows can be configured. Please refer to the next page for detailed illustration.
User's Manual - 59
The inclusive window refers to the “weighed window“; the exclusive window refers to “ignored window“. It adopts the weighed averages method to calculate the value. The inclusive windows have a higher priority. You can overlap these windows, and, if you place an exclusive window within a larger inclusive window, the exclusive part of the overlapped windows will be deducted from the inclusive window. An exposure value will then be calculated out of the remaining of the inclusive window.
Include
Include
Exclude
Exclude
Weighted region
Ignored region
■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the
middle of the window and give the necessary light compensation.
Exposure control:
Exposure level: You can manually configure the Exposure level, which ranges from -2.0 to
+2.0 (dark to bright). You can click and drag the semi-circular pointers on the Exposure time and Gain control slide bars to specify a range of shutter time and Gain control values within which the camera can automatically tune to an optimal imaging result. You may prefer a shorter shutter time to better capture moving objects, while a faster shutter reduces light and needs to be compensated by electrical brightness gains.
You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the settings.
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If you want to congure another sensor setting for day/night/schedule mode, please click Prole to open the Prole of exposure settings page as shown below.
Activated period:
Select the mode this profile to apply to: Day mode, Night mode, or Schedule
mode. Please manually enter a range of time if you choose Schedule mode. Then check Save to take effect.
Please follow the steps below to set up a prole:
1. Select the Prole mode tab.
2. Select the applicable mode: Night mode or
Schedule mode. Please manually enter a range of time if you choose the Schedule mode.
3. Congure Exposure control settings in the folowing
columns. Please refer to previous dicussions for detailed information.
4. Click Save to enable the setting and click Close to
exit the page.
User's Manual - 61
Privacy mask
Click Privacy Mask to open the settings page. On this page, you can block out sensitive zones to address privacy concerns.
■ To congure privacy mask windows,
1. Click New to add a new window.
2. Click on the title bar and drag the window to your preferred location on screen. You can change
the size of window using the arrow mark that appear when you mouse over the lower right corner of the window.
3. Enter a Window Name and click Save to enable the setting.
4. Click on the Enable privacy mask checkbox to enable this function.
NOTE:
Up to 5 privacy mask windows can be congured on the same screen.
► If you want to delete the
privacy mask
window, please click the ‘x’ mark on the side of window
name.
62 - User's Manual

Media > Video

Stream settings
This Network Camera supports multiple streams with frame sizes ranging from 768 x 144 to 7552 x 1416 pixels.
■ Stream 1: Users can dene the "Region of Interest" (viewing region) and the "Output Frame Size"
(size of the live view window).
■ Stream 2: The default frame size for Stream 2 is set to the 3200 x 600.
■ Stream 3: The default frame size for Stream 3 is set to the 768 x 144
■ Stream 4: The default frame size is 7552 x 1416, and the Viewing Window function is not
available for stream 4.
Click Viewing Window to open the viewing region settings page. On this page, you can congure the Region of Interest and the Output Frame Size for a video stream. For example, you can crop only a portion of the image that is of your interest, and thus save the bandwidth needed to transmit the video stream. As the picture shown below, the area of your interest in a parking lot should be the vehicles. The blue sky is of little value for the surveillance purpose.
User's Manual - 63
Please follow the steps below to set up those settings for a stream:
1. Select a stream for which you want to set up the viewing region.
2. Select a Region of Interest from the drop-down list. The oating frame, the same as the one
in the Gloabl View window on the home page, will resize accordingly. If you want to set up a customized viewing region, you can also resize and drag the floating frame to a desired position with your mouse.
3. Choose a proper Output Frame Size from the drop-down list according to the size of your
monitoring device.
NOTE:

Media > Video

► All the items in the “Region of Interest” should not be larger than the “Output Frame Size“
(current maximum resolution).
When completed with the settings in the Viewing Window, click Save to enable the settings and click Close to exit the window. The selected Output Frame Size will immediately be applied to the Frame size of each video stream. Then you can go back to the home page to test the e-PTZ function. For more information about the e-PTZ function, please refer to page 102.
Region of Interest (Viewing Region)
Output Frame Size (Size of the Live View Window)
64 - User's Manual
Click the stream item to display the detailed information. The maximum frame size will follow your settings in the above Viewing Window sections.
This Network Camera offers real-time H.264 and MJPEG compression standards (Triple Codec) for real-time viewing. If the H.264 mode is selected, the video is streamed via RTSP protocol. There
are several parameters through which you can adjust the video performance:
■ Frame size
You can set up different video resolutions for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers, or recording the stream to an NVR. Note that a larger frame size takes up more bandwidth.
■ Maximum frame rate
This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother
video quality and for recognizing moving objects in the eld of view.
If the power line frequency is set to 50Hz , the frame rates are selectable at 1fps to 7fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps to 7fps. You can also
select Customize and manually enter a value.
User's Manual - 65
■ Intra frame period
Determine how often for firmware to plant an I frame. The shorter the duration, the
more likely you will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2
second, 1 second, 2 seconds, 3 seconds, and 4 seconds.
Video quality
Constant bit rate:
Constant bit rate: A complex scene generally produces a larger file size, meaning
that higher bandwidth will be needed for data transmission. The bandwidth
utilization is congurable to match a selected level, resulting in mutable video quality performance. The bit rates are selectable at the following rates: 20Kbps, 30Kbps,
40Kbps, 50Kbps, 64Kbps, 128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps, 3Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 12Mbps, 14Mbps, ~ to 16Mbps. You can also select Customize and manually enter a value up to 40Mbps.
- Target bit rate: select a bit rate from the pull-down menu. The bit rate ranges from
20kbps to a maximum of 16Mbps. The bit rate then becomes the Average or Upper bound bit rate number. The Network Camera will strive to deliver video streams around or within the bit rate limitation you impose.
- Policy: If Frame Rate Priority is selected, the Network Camera will try to maintain
the frame rate per second performance, while the image quality will be compromised. If Image quality priority is selected, the Network Camera may drop some video frames in order to maintain image quality.
Fixed quality: On the other hand, if Fixed quality is selected, all frames are transmitted with the same quality; bandwidth utilization is therefore unpredictable. The video quality can be adjusted to the following settings: Medium, Standard, Good,
Detailed, and Excellent. You can also select Customize and manually enter a value.
Maximum bit rate: With the guaranteed image quality, you might still want to place
a bit rate limitation to control the size of video streams for bandwidth and storage
concerns. The congurable bit rate starts from 1Mbps to 40Mbps.
You may also manually enter a bit rate number by selecting the Customized option.
66 - User's Manual
X
ROI_0
X
ROI_0
Foreground
background
Smart stream: Smart stream effectively reduces the quality of the whole or the non- interested areas on a screen and therefore reduces the bandwidth consumed.
You can manually specify the video quality for the foreground and the background
areas.
Select an operation mode if Smart stream is preferred.
- Auto tracking: The Auto mode congures the whole screen into the background
area. The video quality of part of the screen returns to normal when one or
more objects move in that area. The remainder of the screen where there are
no moving objects (no pixel changes) will still be transmitted in low-quality
format.
- Manual: The Manual mode allows you to configure 3 ROI windows (Region of Interest, the Foreground areas) on the screen. Areas not included in any ROI windows will be considered as the Background areas. The details in the ROI
areas will always be transmitted in a higher-quality video format.
As illustrated below, the upper screen may contain little details of your
interest, while the sidewalk on the lower screen is included in an ROI window.
User's Manual - 67
As the result, the lower screen is constantly displayed in high details,
while the upper half is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an
awareness of what is happening on the whole screen.
Background: lower-quality
Foreground: higher-quality
- Hybrid: The major difference between the “Manual” mode and the “Hybrid” mode is that:
In the “Hybrid“ mode, any objects entering the background area
will restore the video quality of the moving objects and the area around them. The video quality of the associated background area is
immediately restored to normal to cover the moving objects.
In the “Manual” mode, the background area is always transmitted using
a low-quality format regardless of the activities inside.
You should also select the Maximum bit rate from the pull-down menu as the threshold to contain the bandwidth consumption for both the high- and low-
quality video sections in a smart stream.
68 - User's Manual
If the JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client,
producing a moving effect similar to a lmstrip. Every single JPEG image transmitted guarantees the same image quality, which in turn comes at the expense of variable bandwidth usage. Because
the media contents are a combination of JPEG images, no audio data is transmitted to the client.
There are three parameters provided in MJPEG mode to control the video performance:
■ Frame size
You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more bandwidth.
■ Maximum frame rate
This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother
video quality.
If the power line frequency is set to 50Hz (at the 5MP resolution), the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, and 15fps. If the power line frequency is set to 60Hz, the
frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, and 15fps. You can also select Customize and manually enter a value. The frame rate will decrease if you select a higher resolution.
■ Video quality
Refer to the previous page setting an average or upper bound threshold for controlling the
bandwidth consumed for transmitting motion jpegs. The conguration method is identical to that
for H.264.
For Constant Bit Rate and other settings, refer to the previous page for details.
NOTE:
Video quality and xed quality refers to the compression rate, so a lower value will produce higher quality.
Converting high-quality video may signicantly increase the CPU loading, and you may encounter
streaming disconnection or video loss while capturing a complicated scene. In the event of occurance, we suggest you customize a lower video resolution or reduce the frame rate to obtain smooth video.
User's Manual - 69

Media > Audio

Audio Settings
Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client
Settings page. In that case, the following message is displayed:
External microphone input: Select the gain of the external audio input according to ambient conditions. Adjust the gain from +21 db (most sensitive) or -33 db (least sensitive).
Audio type: Select audio codec and the sampling bit rate .
■ G.711 also provides good sound quality and requires about 64Kbps. Select pcmu (μ-Law) or
pcma (A-Law) mode.
■ G.726 is a speech codec standard covering voice transmission at rates of 16, 24, 32, and 40kbit/
s.
When completed with the settings on this page, click Save to enable the settings.
70 - User's Manual

Network > General settings

This section explains how to configure a wired network connection for the Network Camera.
Network Type
LAN
Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Please rememer to click on the Save button when you complete the Network setting.
Get IP address automatically: Select this option to obtain an available dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN.
Use fixed IP address: Select this option to manually assign a static IP address to the Network Camera.
1. You can make use of VIVOTEK Installation Wizard 2 on the software CD to easily set up the Network Camera on LAN. Please refer to Software Installation on page 21 for details.
2. Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP or network administrator.
Subnet mask: This is used to determine if the destination is in the same subnet. The default value is “255.255.255.0”.
Default router: This is the gateway used to forward frames to destinations in a different subnet. Invalid router setting will disable the transmission to destinations across different subnets.
User's Manual - 71
Primary DNS: The primary domain name server that translates hostnames into IP addresses.
Secondary DNS: Secondary domain name server that backups the Primary DNS.
Primary WINS server: The primary WINS server that maintains the database of computer names and IP addresses.
Secondary WINS server: The secondary WINS server that maintains the database of computer names and IP addresses.
TM
Enable UPnP presentation: Select this option to enable UPnP
presentation for your Network Camera so that whenever a Network Camera is presented to the LAN, the shortcuts to connected Network Cameras will be listed in My Network Places. You can click the shortcut to link to the web browser. Currently, UPnP please make sure the UPnP
TM
is supported by Windows XP or later. Note that to utilize this feature,
TM
component is installed on your computer.
Mega-pixel Network Camera (192.168.5.151)
Enable UPnP port forwarding: To access the Network Camera from the Internet, select this option to allow the Network Camera to open ports automatically on the router so that video streams can be sent out from a LAN. To utilize of this feature, make sure that your router supports UPnP
TM
and
it is activated.
PPPoE (Point-to-point over Ethernet)
Select this option to congure your Network Camera to make it accessible from anywhere as long as there is an Internet connection. Note that to utilize this feature, it requires an account provided
by your ISP.
Follow the steps below to acquire your Network Camera’s public IP address.
1. Set up the Network Camera on the LAN.
2. Go to Conguration > Event > Event settings > Add server (please refer to Add server on page
110) to add a new email or FTP server.
3. Go to Conguration > Event > Event settings > Add media (please refer to Add media on page
115).
Select System log so that you will receive the system log in TXT le format which contains the
Network Camera’s public IP address in your email or on the FTP server.
4. Go to Conguration > Network > General settings > Network type. Select PPPoE and enter the
user name and password provided by your ISP. Click Save to enable the setting.
5. The Network Camera will reboot.
6. Disconnect the power to the Network Camera; remove it from the LAN environment.
72 - User's Manual
NOTE:
► If the default ports are already used by other devices connected to the same router, the Network
Camera will select other ports for the Network Camera.
TM
► If UPnP
is not supported by your router, you will see the following message:
Error: Router does not support UPnP port forwarding.
TM
► Steps to enable the UPnP
Note that you must log on to the computer as a system administrator to install the UPnP
user interface on your computer:
TM
components.
1. Go to Start, click Control Panel, then click Add or Remove Programs.
2. In the Add or Remove Programs dialog box, click Add/Remove Windows Components.
3.
In the Windows Components Wizard dialog box, select Networking Services and click
Details.
User's Manual - 73
4. In the Networking Services dialog box, select Universal Plug and Play and click OK.
5. Click Next in the following window.
TM
6. Click Finish. UPnP
► How does UPnP
UPnP
TM
networking technology provides automatic IP configuration and dynamic discovery of
TM
is enabled.
work?
devices added to a network. Services and capabilities offered by networked devices, such as printing and file sharing, are available among each other without the need for cumbersome
network conguration. In the case of Network Cameras, you will see Network Camera shortcuts
under My Network Places.
► Enabling UPnP port forwarding allows the Network Camera to open a secondary HTTP port on
the router-not HTTP port-meaning that you have to add the secondary HTTP port number to the Network Camera’s public address in order to access the Network Camera from the Internet. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.
From the Internet In LAN
http://203.67.124.123:8080 http://192.168.4.160 or
http://192.168.4.160:8080
► If the PPPoE settings are incorrectly congured or the Internet access is not working, restore
the Network Camera to factory default; please refer to Restore on page 49 for details. After the Network Camera is reset to factory default, it will be accessible on the LAN.
74 - User's Manual
Enable IPv6
Select this option and click Save to enable IPv6 settings.
Please note that this only works if your network environment and hardware equipment support
IPv6. The browser should be Microsoft
®
Internet Explorer 6.5, Mozilla Firefox 3.0 or above.
When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly.
IPv6 Information: Click this button to obtain the IPv6 information as shown below.
If your IPv6 settings are successful, the IPv6 address list will be listed in the pop-up window. The
IPv6 address will be displayed as follows:
Refers to Ethernet
Link-global IPv6 address/network mask
Link-local IPv6 address/network mask
User's Manual - 75
Please follow the steps below to link to an IPv6 address:
1. Open your web browser.
2. Enter the link-global or link-local IPv6 address in the address bar of your web browser.
3. The format should be:
http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/
IPv6 address
4. Press Enter on the keyboard or click Refresh button to refresh the webpage.
For example:
NOTE:
► If you have a Secondary HTTP port (the default value is 8080), you can also link to the webpage
using the following address format: (Please refer to HTTP streaming on page 79 for detailed
information.)
http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/:8080
IPv6 address
Secondary HTTP port
► If you choose PPPoE as the Network Type, the [PPP0 address] will be displayed in the IPv6
information column as shown below.
Manually setup the IP address: Select this option to manually set up IPv6 settings if your network environment does not have DHCPv6 server and router advertisements-enabled routers. If you check this item, the following blanks will be displayed for you to enter the corresponding
information:
76 - User's Manual
Port
HTTPS port: By default, the HTTPS port is set to 443. It can also be assigned to another port number between 1025 and 65535.
Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned to another port number between 1025 and 65535.
The Network Camera supports two way audio communication so that operators can transmit and receive audio simultaneously. By using the Network Camera’s built-in or external microphone and an external speaker, you can communicate with people around the Network Camera.
Note that as JPEG only transmits a series of JPEG images to the client, to enable the two-way audio function, make sure the video mode is set to "H.264" on the Media > Video > Stream settings page and the media option is set to “Media > Video > Stream settings” on the Client Settings page. Please refer to Client Settings on page 34 and Stream settings on page 65.
Audio transmitted to operators
America
Audio transmitted from operators
Taiwan
User's Manual - 77
Audio is being transmitted to the Network Camera
Video (TCP-AV)
Talk Button
Mic Volume
2011/03/09 17:08:56
Mute
Click to enable audio transmission to the Network Camera; click to adjust the volume of
microphone; click
to turn off the audio. To stop talking, click again.
FTP port: The FTP server allows the user to save recorded video clips. You can utilize VIVOTEK's
Installation Wizard 2 to upgrade the rmware via FTP server. By default, the FTP port is set to 21.
It also can be assigned to another port number between 1025 and 65535.
78 - User's Manual

Network > Streaming protocols

HTTP streaming
To utilize HTTP authentication, make sure that your have set a password for the Network Camera
rst; please refer to Security > User account on page 89 for details.
Authentication: Depending on your network security requirements, the Network Camera provides two types of security settings for an HTTP transaction: basic and digest.
If basic authentication is selected, the password is sent in plain text format and there can be potential risks of being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm and thus provide better protection against unauthorized accesses.
HTTP port / Secondary HTTP port: By default, the HTTP port is set to 80 and the secondary HTTP port is set to 8080. They can also be assigned to another port number between 1025 and 65535. If
the ports are incorrectly assigned, the following warning messages will be displayed:
To access the Network Camera on the LAN, both the HTTP port and secondary HTTP port can be used to access the Network Camera. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.
On the LAN
http://192.168.4.160 or http://192.168.4.160:8080
Access name for stream 1 ~ 4: This Network camera supports multiple streams simultaneously. The access name is used to identify different video streams. Users can click Media > Video >
Stream settings to set up the video quality of linked streams. For more information about how to set up the video quality, please refer to Stream settings on page 63.
When using Mozilla Firefox to access the Network Camera and the video mode is set to JPEG, users will receive video comprised of continuous JPEG images. This technology, known as “server push”, allows the Network Camera to feed live pictures to Mozilla Firefox.
User's Manual - 79
URL command -- http://<ip address>:<http port>/<access name for stream 1, 2, 3 or 4> For example, when the Access name for stream 2 is set to video2.mjpg:
1. Launch Mozilla Firefox or Netscape.
2. Type the above URL command in the address bar. Press Enter.
3. The JPEG images will be displayed in your web browser.
http://192.168.5.151/video2.mjpg
NOTE:
NOTE
®
► Microsoft
Internet Explorer does not support server push technology; therefore, you will not be able to access a video stream using http://<ip address>:<http port>/<access name for stream 1,
2, 3, or 4> .
RTSP Streaming
To utilize RTSP streaming authentication, make sure that you have set a password for controlling
the access to video stream rst. Please refer to Security > User account on page 89 for details.
80 - User's Manual
Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest.
If basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm, thus providing better protection against unauthorized access.
The availability of the RTSP streaming for the three authentication modes is listed below:
Quick Time player VLC
Disable O O Basic O O Digest O X
Access name for stream 1 ~ 4: This Network camera supports multiple streams simultaneously. The access name is used to differentiate the streaming source. If you want to use an RTSP player to access the Network Camera, you have to set the video mode to H.264 and use the following RTSP URL command to request transmission of the streaming data.
rtsp://<ip address>:<rtsp port>/<access name for stream 1 to 4>
For example, when the access name for stream 1 is set to live.sdp:
1. Launch an RTSP player.
2. Choose File > Open URL. A URL dialog box will pop up.
3. Type the above URL command in the text box.
4. The live video will be displayed in your player as shown below.
Video 16:38:01 2012/01/25
rtsp://192.168.5.151:554/live.sdp
RTSP port /RTP port for video, audio/ RTCP port for video, audio
■ RTSP (Real-Time Streaming Protocol) controls the delivery of streaming media. By default, the
port number is set to 554.
■ The RTP (Real-time Transport Protocol) is used to deliver video and audio data to the clients. By
default, the RTP port for video is set to 5556.
■ The RTCP (Real-time Transport Control Protocol) allows the Network Camera to transmit the data by monitoring the Internet trafc volume. By default, the RTCP port for video is set to 5557.
The ports can be changed to values between 1025 and 65535. The RTP port must be an even number and the RTCP port is the RTP port number plus one, and thus is always an odd number. When the RTP port changes, the RTCP port will change accordingly.
If the RTP ports are incorrectly assigned, the following warning message will be displayed:
User's Manual - 81
Multicast settings for streams: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for video streams.
Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the
other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address. Therefore,
enabling multicast can effectively save Internet bandwith.
The ports can be changed to values between 1025 and 65535. The multicast RTP port must be an even number and the multicast RTCP port number is the multicast RTP port number plus one, and thus is always odd. When the multicast RTP port changes, the multicast RTCP port will change accordingly.
If the multicast RTP video ports are incorrectly assigned, the following warning message will be
displayed:
Multicast TTL [1~255]: The multicast TTL (Time To Live) is the value that tells the router the range a packet can be forwarded.
Initial TTL Scope 0 Restricted to the same host 1 Restricted to the same subnetwork 32 Restricted to the same site 64 Restricted to the same region 128 Restricted to the same continent 255 Unrestricted in scope
IMPORTANT:
The Multicast metadata port is utilized by VIVOTEK VADP modules to transfer video analytics results, PTZ stream, textual data, and event messages between the camera and the client side running and observing the video analysis. If your client side computer is located outside the local
network, you may need to open the associated TCP port on routers and rewall.
82 - User's Manual
2010/12/10 17:08:56
Network > DDNS
This section explains how to congure the dynamic domain name service for the Network
Camera. DDNS is a service that allows your Network Camera, especially when assigned
with a dynamic IP address, to have a xed host and domain name.
Express link
Express Link is a free service provided by VIVOTEK server, which allows users to register a domain name for a network device. One URL can only be mapped to one MAC address. This service will examine if the host name is valid and automatically open a port on your
router. If using DDNS, the user has to manually congure UPnP port forwarding. Express
Link is more convenient and easier to set up.
Please follow the steps below to enable Express Link:
1. Make sure that your router supports UPnP port forwarding and it is activated.
2. Check Enable express link.
3. Enter a host name for the network device and click Save. If the host name has been used by
another device, a warning message will show up. If the host name is valid, it will display a message as shown below.
https://0002D1123456.2bthere.net
User's Manual - 83
Manual setup
DDNS: Dynamic domain name service
Enable DDNS: Select this option to enable the DDNS setting.
Provider: Select a DDNS provider from the provider drop-down list. VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It is recommended that you register Safe100.net to access VIVOTEK’s Network Cameras from the Internet. Additionally, we offer other DDNS providers, such as Dyndns.org(Dynamic), Dyndns. org(Custom), TZO.com, DHS.org, CustomSafe100, dyn-interfree.it.
Note that before utilizing this function, please apply for a dynamic domain account rst.
Safe100.net
1. In the DDNS column, select Safe100.net from the drop-down list. Click I accept after reviewing
the terms of the Service Agreement.
2. In the Register column, ll in the Host name (xxxx.safe100.net), Email, Key, and Conrm Key,
and click Register. After a host name has been successfully created, a success message will be displayed in the DDNS Registration Result column.
[Register] Successfully Your account information has been mailed to registered e-mail address
3. Click Copy and all the registered information will automatically be uploaded to the corresponding
elds in the DDNS column at the top of the page as seen in the picture.
84 - User's Manual
[Register] Successfully Your account information has been mailed to registered e-mail address
4. Select Enable DDNS and click Save to enable the setting.
CustomSafe100
VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and system integrators. You can use CustomSafe100 to register a dynamic domain name if your distributor or system integrators offer such services.
1. In the DDNS column, select CustomSafe100 from the drop-down list.
2. In the Register column, ll in the Host name, Email, Key, and Conrm Key; then click Register.
After a host name has been successfully created, you will see a success message in the DDNS Registration Result column.
3. Click Copy and all for the registered information will be uploaded to the corresponding elds in
the DDNS column.
4. Select Enable DDNS and click Save to enable the setting.
Forget key: Click this button if you have forgotten the key to Safe100.net or CustomSafe100. Your account information will be sent to your email address.
Refer to the following links to apply for a dynamic domain account when selecting other
DDNS providers:
Dyndns.org(Dynamic) / Dyndns.org(Custom): visit http://www.dyndns.com/
User's Manual - 85
Network > QoS (Quality of Service)
Quality of Service refers to a resource reservation control mechanism, which guarantees a certain
quality to different services on the network. Quality of service guarantees are important if the network capacity is insufcient, especially for real-time streaming multimedia applications. Quality can be dened as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.
The following are the main benets of a QoS-aware network:
The ability to prioritize trafc and guarantee a certain level of performance to the data ow.
The ability to control the amount of bandwidth each application may use, and thus provide higher
reliability and stability on the network.
Requirements for QoS
To utilize QoS in a network environment, the following requirements must be met:
All network switches and routers in the network must include support for QoS.
The network video devices used in the network must be QoS-enabled.
QoS models
CoS (the VLAN 802.1p model)
IEEE802.1p denes a QoS model at OSI Layer 2 (Data Link Layer), which is called CoS, Class of Service. It adds a 3-bit value to the VLAN MAC header, which indicates the frame priority level from 0 (lowest) to 7 (highest). The priority is set up on the network switches, which then use different
queuing disciplines to forward the packets.
Below is the setting column for CoS. Enter the VLAN ID of your switch (0~4095) and choose the priority for each application (0~7).
If you assign Video the highest level, the switch will handle video packets rst.
NOTE:
► A VLAN Switch (802.1p) is required. Web browsing may fail if the CoS setting is incorrect.
►The Class of Service technologies do not guarantee a level of service in terms of bandwidth
and delivery time; they offer a "best-effort." Users can think of CoS as "coarsely-grained" trafc control and QoS as "nely-grained" trafc control.
► Although CoS is simple to manage, it lacks scalability and does not offer end-to-end guarantees
since it is based on L2 protocol.
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QoS/DSCP (the DiffServ model)
DSCP-ECN denes QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a eld
to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs. It gives an indication of how a given packet is to be forwarded, known as the Per Hop Behavior (PHB). The PHB describes a particular service level in terms of
bandwidth, queueing theory, and dropping (discarding the packet) decisions. Routers at each
network node classify packets according to their DSCP value and give them a particular forwarding treatment; for example, how much bandwidth to reserve for it.
Below are the setting options of DSCP (DiffServ Codepoint). Specify the DSCP value for each application (0~63).
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Network > SNMP
(Simple Network Management Protocol)
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This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to
remotely manage network devices and nd, solve network problems with ease.
■ The SNMP consists of the following three key components:
1. Manager: Network-management station (NMS), a server which executes applications that
monitor and control managed devices.
2. Agent: A network-management software module on a managed device which transfers the status
of managed devices to the NMS.
3. Managed device: A network node on a managed network. For example: routers, switches,
bridges, hubs, computer hosts, printers, IP telephones, network cameras, web server, and database.
Before conguring SNMP settings on the this page, please enable your NMS rst.
SNMP Conguration
Enable SNMPv1, SNMPv2c Select this option and enter the names of Read/Write community and Read Only community
according to your NMS settings.
Enable SNMPv3 This option contains cryptographic security, a higher security level, which allows you to set the Authentication password and the Encryption password.
■ Security name: According to your NMS settings, choose Read/Write or Read Only and enter the
community name.
■ Authentication type: Select MD5 or SHA as the authentication method.
■ Authentication password: Enter the password for authentication (at least 8 characters).
■ Encryption password: Enter a password for encryption (at least 8 characters).
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Security > User accounts

This section explains how to enable password protection and create multiple accounts.
Root Password
The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Manage User column, please apply the password for the “root”
account rst.
1. Type the password identically in both text boxes, then click Save to enable password protection.
2. A window will be prompted for authentication; type the correct user’s name and password in their
respective elds to access the Network Camera.
Privilege Management
PTZ control: You can modify the management privilege for operators or viewers. Select or deselect the checkboxes, then click Save to enable the settings. If you give Viewers the privilege, Operators will also have the ability to control the Network Camera through the main page. (Please refer to
Conguration on page 39).
Allow anonymous viewing: If you check this item, any client can access the live stream without entering a User ID and Password.
Account Management
Administrators can create up to 20 user accounts.
1. Input the new user’s name and password.
2. Select the privilege level for the new user account. Click Add to enable the setting.
Access rights are sorted by user privilege (Administrator, Operator, and Viewer). Only administrators can access the Configuration page. Although operators cannot access the
Conguration page, they can use the URL Commands to get and set the value of parameters. For
more information, please refer to URL Commands of the Network Camera on page 139. Viewers can only access the main page for live viewing.
Here you also can change a user’s access rights or delete user accounts.
1. Select an existing account to modify.
2. Make necessary changes and click Update or Delete to enable the setting.
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Security > HTTPS
(Hypertext Transfer Protocol over SSL)
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This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level.
Create and Install Certicate Method
Before using HTTPS for communication with the Network Camera, a Certicate must be created
rst. There are three ways to create and install a certicate:
Create self-signed certificate
1. Select this option from a pull-down menu.
2. In the rst column, select Enable HTTPS secure connection, then select a connection option:
“HTTP & HTTPS” or “HTTPS only”.
3. Click Create certicate to generate a certicate.
4. The Certicate Information will automatically be displayed as shown below. You can click Certi- cate properties to view detailed information about the certicate.
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https://
5. Click Save to preserve your conguration, and your current session with the camera will change
to the encrypted connection.
6. If your web session does not automatically change to an encrypted HTTPS session, click Home
to return to the main page. Change the URL address from “http://” to “https://“ in the address bar and press Enter on your keyboard. Some Security Alert dialogs will pop up. Click OK or Yes to enable HTTPS.
https://192.168.5.151/index.html
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Create certificate request and install
1. Select the option from the Method pull-down menu.
2. Click Create certicate to proceed.
3. The following information will show up in a pop-up window after clicking Create. Then click Save
to generate the certicate request.
4. The Certicate request window will prompt.
If you see the following Information bar, click OK and click on the Information bar at the top of the page to allow pop-ups.
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5. Look for a trusted certicate authority, such as Symantec’s VeriSign Authentication Services, that
issues digital certicates. Sign in and purchase the SSL certication service. Copy the certicate request from your request prompt and paste it in the CA’s signing request window. Proceed with
the rest of the process as CA’s instructions on their webpage.
6. Once completed, your SSL certicate should be delivered to you via an email or other means. Copy the contents of the certicate in the email and paste it in a text/HTML/hex editor/converter,
such as IDM Computer Solutions’ UltraEdit.
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7. Open a new edit, paste the certicate contents, and press ENTER at the end of the contents to
add an empty line.
8. Convert le format from DOS to UNIX. Open File menu > Conversions > DOS to Unix.
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9. Save the edit using the “.crt” extension, using a le name like “CAcert.crt.”
10. Return to the original rmware session, use the Browse button to locate the crt certicate le,
and click Upload to enable the certication.
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11. When the certifice file is successfully loaded, its status will be stated as Active.
Note that
a certicate must have been created and installed before you can click on the “Save" button for the conguration to take effect.
12.To begin an encrypted HTTPS session, click Home to return to the main page. Change the URL
address from “http://” to “https://“ in the address bar and press Enter on your keyboard. Some Security Alert dialogs will pop up. Click OK or Yes to enable HTTPS.
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Security > Access List

This section explains how to control access permission by verifying the client PC’s IP address.
General Settings
Maximum number of concurrent streaming connection(s) limited to: Simultaneous live viewing for 1~10 clients (including stream 1 to stream 3). The default value is 10. If you modify the value and click Save, all current connections will be disconnected and automatically attempt to re-link (IE Explorer or Quick Time Player).
View Information: Click this button to display the connection status window showing a list of the
current connections. For example:
Note that only consoles that are currently displaying live streaming will be listed in the View Information list.
■ IP address: Current connections to the Network Camera.
■ Elapsed time: How much time the client has been at the webpage.
■ User ID: If the administrator has set a password for the webpage, the clients have to enter a
user name and password to access the live video. The user name will be displayed in the User ID column. If the administrator allows clients to link to the webpage without a user name and password, the User ID column will be empty.
There are some situations that allow clients access to the live video without a user name and
password:
1. The administrator does not set up a root password. For more information about how to set up
a root password and manage user accounts, please refer to Security > User account on page
89.
2. The administrator has set up a root password, but set RTSP Authentication to “disable“. For
more information about RTSP Authentication, please refer to RTSP Streaming on page 80.
3. The administrator has set up a root password, but allows anonymous viewing. For more
information about Allow Anonymous Viewing, please refer to page 89.
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■ Refresh: Click this button to refresh all current connections.
■ Add to deny list: You can select entries from the Connection Status list and add them to the
Deny List to deny access. Please note that those checked connections will only be disconnected temporarily and will automatically try to re-link again (IE Explorer or Quick Time Player). If you want to enable the denied list, please check Enable access list ltering and click Save in the
rst column.
■ Disconnect: If you want to break off the current connections, please select them and click this
button. Please note that those checked connections will only be disconnected temporarily and will automatically try to re-link again (IE Explore or Quick Time Player).
Filter
Enable access list ltering: Check this item and click Save if you want to enable the access list ltering function.
Filter type: Select Allow or Deny as the lter type. If you choose Allow Type, only those clients whose IP addresses are on the Access List below can access the Network Camera, and the others cannot. On the contrary, if you choose Deny Type, those clients whose IP addresses are on the Access List below will not be allowed to access the Network Camera, and the others can.
Then you can Add a rule to the following Access List. Please note that the IPv6 access list column will not be displayed unless you enable IPv6 on the Network page. For more information about IPv6 Settings, please refer to Network > General settings on page 71 for detailed information.
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There are three types of rules: Single: This rule allows the user to add an IP address to the Allowed/Denied list. For example:
192.168.2.1
Network: This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List. The address and network mask are written in CIDR format.
For example:
IP address range 192.168.2.x will be bolcked.
If IPv6 lter is preferred, you will be prompted by the following window. Enter the IPv6 address and the two-digit prex length to specify the range of IP addresses in your conguration.
Range: This rule allows the user to assign a range of IP addresses to the Allow/Deny List. Note: This rule only applies to IPv4 addresses. For example:
Administrator IP address
Always allow the IP address to access this device: You can check this item and add the Administrator’s IP address in this eld to make sure the Administrator can always connect to the
device.
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Security > IEEE 802.1X
Enable this function if your network environment uses IEEE 802.1x, which is a port-based network access control. The network devices, intermediary switch/access point/hub, and RADIUS server must support and enable 802.1x settings.
The 802.1x standard is designed to enhance the security of local area networks, which provides authentication to network devices (clients) attached to a network port (wired or wireless). If all
certicates between client and server are veried, a point-to-point connection will be enabled; if
authentication fails, access on that port will be prohibited. 802.1x utilizes an existing protocol, the Extensible Authentication Protocol (EAP), to facilitate communication.
The components of a protected network with 802.1x authentication:
Supplicant
(Network Camera)
Supplicant: A client end user (camera), which requests authentication.
1.
Authenticator (an access point or a switch): A “go between” which restricts unauthorized end
2.
Authenticator
(Network Switch)
Authentication Server
(RADIUS Server)
users from communicating with the authentication server.
Authentication server (usually a RADIUS server): Checks the client certificate and decides
3.
whether to accept the end user’s access request.
VIVOTEK Network Cameras support two types of EAP methods to perform authentication: EAP-
PEAP and EAP-TLS.
Please follow the steps below to enable 802.1x settings:
1. Before connecting the Network Camera to the protected network with 802.1x, please apply a digital certificate from a Certificate Authority (i.e., your network administrator) which can be validated by a RADIUS server.
2. Connect the Network Camera to a PC or notebook outside of the protected LAN. Open the conguration page of the Network Camera as shown below. Select EAP-PEAP or EAP-TLS as the EAP method. In the following blanks, enter your ID and password issued by the CA, then
upload related certicate(s).
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