Vivotek MS8391-EV User Manual
Panoramic
MS8391-EV
Network Camera
User’s Manual
12MP • Day & Night • Panoramic View
Smart IR • Smart Stream • PoE • Wide Operating Temperature
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Package Contents ........................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................5
Physical Description .........................................................................................................................................5
Shooting Angle & Field of View ........................................................................................................................9
Hardware Installation ......................................................................................................................................10
Network Deployment ......................................................................................................................................18
Software Installation .......................................................................................................................................21
Ready to Use ..................................................................................................................................................22
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................23
Using RTSP Players .......................................................................................................................................26
Using 3GPP-compatible Mobile Devices ........................................................................................................27
Using VIVOTEK Recording Software .............................................................................................................28
Main Page
Client Settings
Conguration
System > General settings .............................................................................................................................40
System > Homepage layout ..........................................................................................................................42
System > Logs ...............................................................................................................................................45
System > Parameters ....................................................................................................................................47
System > Maintenance ...................................................................................................................................48
Media > Image .............................................................................................................................................52
Media > Video ................................................................................................................................................63
Media > Video ................................................................................................................................................64
Media > Audio.................................................................................................................................................70
Network > General settings ............................................................................................................................71
Network > Streaming protocols ....................................................................................................................79
Network > SNMP (Simple Network Management Protocol) ...........................................................................88
Security > User accounts ...............................................................................................................................89
Security > HTTPS (Hypertext Transfer Protocol over SSL)...........................................................................90
Security > Access List ..................................................................................................................................97
PTZ > PTZ settings ......................................................................................................................................102
Event > Event settings..................................................................................................................................106
Applications > Motion detection....................................................................................................................120
Applications > DI and DO ...........................................................................................................................123
Applications > Tampering detection .............................................................................................................124
Applications > Audio detection ...................................................................................................................125
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......127
Recording > Recording settings ..................................................................................................................130
Local storage > SD card management .........................................................................................................135
Local storage > Content management .........................................................................................................136
..............................................................................................................................................................
....................................................................................................................
.........................................................................................................................................................
..................................................................................................................................................
....................................................................................................................................................
3
23
29
34
39
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Appendix
URL Commands for the Network Camera ................................................................................................ 139
Technical Specications ...........................................................................................................................312
Technology License Notice .......................................................................................................................313
Electromagnetic Compatibility (EMC) .......................................................................................................314
....................................................................................................................................................
139
Overview
The VIVOTEK MS8391-EV comes with multiple sensors to provide a high resolution 12MP
panoramic eld of view that reduces the total number of cameras required for covering a
wide surveillance area. The multi-sensor network camera can monitor a 180º horizontal
view with adjustable views from individual sensors.
The camera provides the e-PTZ function allowing users to digitally zoom in or zoom out
or move a led of view to area of interest across the wide coverage. The Smart Stream
function can be used to dynamically designate the video quality of the interested or the
non-interested areas, and thus reducing the bandwidth required to transmit the video
streams. With the Smart IR technology, overexposure on the adjacent objects at night can
be prevented, and additional exposure exclusive windows can also be implemented to
avoid such occurence.
Featuring a robust IP66 and IK10-rated housing, the camera is designed to withstand
vandalism or tampering.
Revision History
■ Rev. 1.0: Initial release.
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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ MS8391-EV
■ AM-714 junction box
■ Screws / desiccant bag / double-side tape
■ Alignment sticker
■ Quick Installation Guide
■ Software CD
■ T25 L-wrench
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Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Physical Description
Front Panel
VIVOTEK
Fastening ring
Mount hole for 3/4"
conduit
Junction box
Lens
NOTE:
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
IR light
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Interface View
Reset button
MicroSD card slot
Terminal block
RJ45 Ethernet port
Pinouts
AC24V-
AC24V+
GND audio
Audio out
GND audio
MIC in
DI-
DI+
DO-
DO+ +5V
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Power Consumption
802.3at
3
7
ON
100~240V
LAN/PoE
AC
OFF
1
10
9
658
GE LAN GE LAN
4
2
PoE
24V 3.5A
injector
Due to its IR lights and onboard heater for operation in low temperature environments,
care should be taken when selecting the power source for the camera. Listed below are
the requirements for powering the camera:
Use conditions Power consumption
Camera + IR on + Heater on 43.5W (24V); 23.5W (using 802.3at PoE)
Camera + Heater in day mode (w/o IR) 35.7W
In warmer areas that do not need a heater, a PoE+ switch can drive the camera. In areas
where temperature can drop below -20ºC, an AC 24V power adaptor is required.
IMPORTANT:
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
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DI/DO Diagram
DI-
VDC
DO+
BJT transistor
DI+
DO-
DO+
DI-
DI+
Switch
NO NC
Switch
Relay
VDC
External
power source
AC
Source
External
device
AC
BJT transistor
DO-
NO NC
Relay
Source
External
device
1. The DO+ pin provides a 5V output voltage, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.
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Shooting Angle & Field of View
33º
180º
VIVOTEK
The eld of view is illustrated above. Note that the higher the camera is installed, the larger
is the blind spot area underneath the camera. The camera can be mounted at a height
of 5 meters or higher to cover a panoramic view area with its center of view aiming at the
horizon.
The camera comes with a wide coverage IR lights conguration of a range up to 25
meters. Please avoid large obstacles within 10 meters, so that there is no image blur
reected from the obstacles in the night mode. Note that the intensity of individual IR lights
can be adjusted through the URL commands. Please contact technical support for the IR
light commands.
10M / 16 feet
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Hardware Installation
1. Jot down the camera's MAC address for later reference.
1
XXXXXX
0002D10766AD
2. Attach the included alignment sticker to a preferred location.
3. Drill holes for mounting screws and/or a cabling hole. You can also route cables from the
side using 3/4" conduits.
3
2
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Use a coin to remove the plastic cover from a preferred routing hole.
VIVOTEK
3/4”
4. Route cables through the routing hole or the conduit.
4
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5. Hook up the safety wire.
5
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6. Install a MicroSD card. Connect the Ethernet cable and the DI/DO, audio input/output,
and/or the AC 24V input (if preferred).
6
AC24V-
AC24V+
GND audio
Audio out
MIC in
GND audio
DI-
DI+
DO-
DO+ +5V
icro
M
SD
ON
100~240V
AC
OFF
24V 3.5A
802.3at
3
7
1
LAN/PoE
658
4
2
10
9
GE LAN GE LAN
PoE
injector
User's Manual - 13
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7. Replace the desiccant bag whenever you open the top cover. This ensures the
components are free from the moisture.
7
8. Secure the camera to the junction box using a T25 L-wrench. Tighten the screws.
8
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T25
VIVOTEK
9. If necessary, loosen the 3 retention hex screws around the fastening ring to adjust the
tilt angle. When done, tighten the retention screws.
9
75º
10. Install the "Installation Wizard 2" software utility on your software CD.
IW2
LAN
10
00-02-D1-73-02-02 192.168.5.151 FD8168
0002D1730202
Browser
User's Manual - 15
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11. The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras
on the same LAN.
12. Double-click on the camera's MAC address to open a browser management session with
the camera.
13. With a live view is displayed on your laptop, adjust the zoom and focus to obtain an optimal
image. Check the live view to ensure the image is in focus.
14. Perform necessary adjustments such as the image alignments on the panoramic view from
the 4 sensors. Go to Conguration > Image > General settings > Video alignment.
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Hardware Reset
VIVOTEK
Reset Button
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
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Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
3
7
1
10
9
658
GE LAN GE LAN
4
2
Depending on the requirements of your installation site, select
an appropriate power source, such as an 802.3at PoE (30W)
for operating temperature higher than -10ºC. For extremely
low temperature, you will need a power source higher than
35W, such as 24V AC.
ON
100~240V
LAN/PoE
AC
OFF
802.3at
PoE Switch
If using an 802.3at PoE as the power source, the lowest operating temperature is -20ºC.
When using a non-PoE switch
Use a 802.3at PoE power injector (optional) to connect between the Network Camera and a
non-PoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 21 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
Internet
WAN (Wide Area Network )
Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network)
Router IP address : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 72 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 71 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 72 for details.
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Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.
20 - User's Manual
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Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Network Camera
Model No: MS8391
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o H S
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 MS8391
0002D1730202
User's Manual - 21
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Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
IMPORTANT:
The camera is able to operate in low temperature environments. However, when starting
•
these cameras in a very low termperature condition, e.g., -40ºC, the embedded heater may
take half an hour to warm up the camera. When the temperature within the canister reaches
-10ºC, the camera automatically starts.
22 - User's Manual
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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
User's Manual - 23
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 89.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX
complete installation.
®
control. Follow the instructions to
24 - User's Manual
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IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser.
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed.
On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try disable the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
User's Manual - 25
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Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player.
mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 80.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 80 for details.
Video 16:38:01 2012/01/25
26 - User's Manual
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Video quality (Constant bit rate) 40kbps
Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
18.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 80.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 63.
Video Mode H.264
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 80.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live
viewing on a mobile device.
User's Manual - 27
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Using VIVOTEK Recording Software
The product software CD also contains a VAST recording software, allowing simultaneous
monitoring and video recording for multiple Network Cameras. Please install the recording
software; then launch the program to add the Network Camera to the Channel list. For detailed
information about how to use the recording software, please refer to the user’s manual of the
software or download it from http://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the
camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN
card, re-start the IW2 utility.
28 - User's Manual
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Main Page
This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live
Video Window.
VIVOTEK INC.
Logo
Camera Control
Area
Hide Button
Resize Buttons
Host Name
Configuration Area
Live View Window
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are many
cameras in your surveillance deployment. For more information, please refer to System on page 40.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You
can select any of them for live viewing. For more information about multiple streams, please refer to page
63 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on
the Application page before you enable this function. A total of 3 event conguration can be congured.
For more information about event setting, please refer to page 105. If you want to hide this item on
the homepage, please go to Configuration> System > Homepage Layout > General settings >
Customized button to deselect the “show manual trigger button” checkbox.
User's Manual - 29
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Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to
Client Settings on page 34.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 39.
Language: Click this button to choose a language for the user interface. Language options are available
in: English, Deutsch, Español, Français, Italiano,
日本語
, Português,
簡体中文
, and
繁體中文
. Please
note that you can also change a language on the Conguration page; please refer to page 39.
Hide Button
You can click the hide button to hide or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size.
Click 50% is to resize the homepage to 50% of its original size.
Click 25% is to resize the homepage to 25% of its original size.
Live Video Window
■ The following window is displayed when the video mode is set to H.264:
H.264 Protocol and Media Options
Video Title
Title and Time
Zoom Indicator
Video (TPC-AV)
Video 17:08:56 2015/03/25
x4.0
Video Control Buttons
Video Title: The video title can be congured. For more information, please refer to Video Settings on
page 52.
H.264 or H. 265 Protocol and Media Options: The transmission protocol and media options for H.264
video streaming. For further conguration, please refer to Client Settings on page 34.
2015/03/25 17:08:56
Time
Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings
on page 52.
Title and Time: The video title and time can be stamped on the streaming video. For further conguration,
please refer to Media > Image > General settings on page 57.
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