Vivotek MD8564-EHF6, MD8564-EHF3 User Manual

Mobile Dome
MD8564-EH
Network Camera
User’s Manual
2MP • Mobile Surveillance • 30M IR • Smart Stream II WDR Pro • IP6K9K • IK10+ • NEMA 4X • EN50155 TX
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................5
Physical Description .........................................................................................................................................5
Hardware Installation ........................................................................................................................................7
Network Deployment ......................................................................................................................................19
Software Installation .......................................................................................................................................22
Ready to Use ..................................................................................................................................................23
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................24
Using RTSP Players .......................................................................................................................................27
Using 3GPP-compatible Mobile Devices ........................................................................................................28
Using VIVOTEK Recording Software .............................................................................................................29
Main Page Client Settings
Conguration
System > General settings .............................................................................................................................41
System > Homepage layout ..........................................................................................................................43
System > Logs ...............................................................................................................................................46
System > Parameters ....................................................................................................................................48
System > Maintenance ...................................................................................................................................49
Media > Image .............................................................................................................................................53
Media > Video ................................................................................................................................................64
Media > Video ................................................................................................................................................65
Media > Audio.................................................................................................................................................72
Network > General settings ............................................................................................................................73
Network > Streaming protocols ....................................................................................................................80
Network > SNMP (Simple Network Management Protocol) ...........................................................................90
Network > FTP ...............................................................................................................................................91
Security > User accounts ...............................................................................................................................92
Security > HTTPS (Hypertext Transfer Protocol over SSL) .................................................................93
Security > Access List ................................................................................................................................100
PTZ > PTZ settings ......................................................................................................................................105
Event > Event settings..................................................................................................................................109
Applications > Motion detection....................................................................................................................123
Applications > DI and DO ...........................................................................................................................126
Applications > Tampering detection .............................................................................................................127
Applications > Audio detection ...................................................................................................................128
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......130
Recording > Recording settings ..................................................................................................................133
Local storage > SD card management .........................................................................................................138
Local storage > Content management .........................................................................................................139
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3
24
30 35 40
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Appendix
URL Commands for the Network Camera ................................................................................................ 142
Technical Specications ...........................................................................................................................331
Technology License Notice ....................................................................................................................... 332
Electromagnetic Compatibility (EMC) .......................................................................................................335
....................................................................................................................................................
142

Overview

VIVOTEK’s MD8564-EH is a 2-megapixel network camera geared toward transportation applications, focusing on rolling stock deployments. Designed specifically for mounting outside the vehicle, MD8564-EH can work either as a side-view camera (also known as back-mirror camera or DOO camera) or pantograph monitoring camera if placed on the roof of the vehicle. In both applications, camera provides the driver with clear view of critical areas for incident monitoring and operational awareness. Armed with built-in IR illuminators, the MD8564-EH is able to provide superior image quality for up to 30 meters in total darkness.
With full EN50155 TX compliance the camera can withstand shock, vibrations, humidity, and electromagnetic interference, maintaining reliable video preview and recording during vehicle movement. Furthermore, the ruggedized metal housing provide effective and robust protection from harsh outdoor conditions: IK10+ rating guarantees high resistance to mechanical impact, IP6K9K rating ensures camera is completely weather-proof. MD8564­EH also features wide operating temperature range -40°C~70°C and a front glass heater for de-icing and de-frosting, making the camera suitable even for the toughest climate conditions.
Employing VIVOTEK’s Smart Stream II technology, the MD8564-EH can reduce both bandwidth and storage consumption by up to 50%* while maintaining high standards of image quality.
* Depending on scene monitored.

Revision History

■ Rev. 1.0: Initial release.
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Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

■ MD8564-EH
■ Screws, T10 star driver, desiccant bag
■ Quick Installation Guide & alignment sticker
NOTE:
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply must also meet any safety and compliance requirements for the country of use.
IMPORTANT:
1. >0°C ~ 10W. Under a normal temperature condition, the camera consumes 10W of power, and can be powered via a PoE 802.3af connection.
2. When operating under a cold weather, -40°C ~ 0°C , the front glass heater creates an additional 50W load, and must be supplied by a 24V DC connection.
NOTE:
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather Fx Focal length w/ number T w/ Remote focus lens R w/ PoE repeater H w/ High Dynamic Range functionality
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Symbols and Statements in this Document

i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

Physical Description

VIVOTEK
Inner View
Reset button
Status LED
MicroSD/SDHC/SDXC Card slot
Tilt retention screw
IR LEDs
Outer View
Twist adjustment ring
Tilt retention screw
Lens
IR LEDs
Contacts for heater pad
Lens
Top cover
Front window retention bracket
Mounting hole
T10 top cover retention screw
Main body on base plate
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Dimension Drawing
161.77
Mounting Hole Drawing
241.21
82.19
104
178
105
84.5
80.6
SOC
58
53
26.8
58
53
26.8
SOC
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67.5
68.5
41.55
20
22
161.72
20
22
41.55
67.5
68.5
8

Hardware Installation

1. Jot down the camera's MAC address for later reference.
1
XXXXXX
0002D10766AD
2. Remove the top cover by loosening 5 T10 screws. Keep the top cover for later use. When working with the main board, avoid touching the circuits board for the cocern with the damage by electrostatic discharge.
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2
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3. If preferred, connect the DI/DO and audio pins to external sensor, microphone, or speaker devices. The camera can also be powered by a 24V power source via the M12 power connector.
Name
3
DO+ (5V, max. 50mA) GND DI+ (any input <30V) DI- GND
Name L-OUT GND
Name L-IN GND
M12 Ethernet
M12 Power
RxData-
1
4
RxData+
2TxData+
TxData-
3
+24V DC
1
+24V DC
2 3
4 5
Not used
GND
GND
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The coverage of the IR lights is level to 60º. The horizontal coverage angle is 50º.
0 ~ 60°
50°
VIVOTEK
4. Attach the alignment sticker to a preferred location. Aim the the sticker at a direction you prefer. Drill holes on the wall or ceiling to install the plastic anchors. The included anchors may not be necessary for installation on different materials.
4
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If preferred, drill one routing hole.
5
Ø ≥20mm
Ø 8mm
6. Connect a ground wire to the screw hole indicated below to an approprate position on the vehicle.
6
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7. Pull the combo cable through the routing hole.
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8. Secure the camera to the mount surface by driving 4 screws.
8
M4
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9. Connect the Ethernet cabel to a PoE mid-span or switch. (The camera can also be powered by a DC power source.) Use the IW2 utility to locate the camera, and open a web console with it. Note that the camera can be powered by an A type PoE device.
9
IW2
LAN
00-02-D1-73-02-02 192.168.5.151 FD8168
0002D1730202
IEEE 802.3at A type
powered via pins 1, 2, 3, 6
Browser
10. With a live video, you can adjust the camera lens tilt angle. When satised with the
shooting angle, tighten the tilt retention screws.
3
1
2
0 ~ 30°
10
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If the camera is installed on a vertical surface, e.g., on the side of a train, you can use the Rotation function to change the orientation of video. Also, a camera mounted on the side of a train cabin sometimes needs to cover a long, narrow view of the vehicle.
90°
270°
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11. You can also use the twist adjustment ring to tune the image orientation if the need
should arise.
11
±90°
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12. Install an SD card if onboard recording is preferred.
12
10
64
GB
1
I
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13. Replace the desiccant bag whenever you open the top cover. Use the included double-
sided tape to attach the desiccant bag to the side of the main board.
13
2
1
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14. Install the dome cover by fastening the T10 screws.
14
If the front window is damaged due to impact, the front window can be replaced.
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Remove the 4 T10 screws to remove the retention bracket. Replace the front window
glass. Note that the heater pad should be placed at the original position.
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LED Denitions
Item LED status Description
LED Denition
1 Steady Red Powered and system booting, or network
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
3 Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
4 Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
failed
Connected to network
Upgrading rmware
Restoring defaults
5 RED LED is on, Green LED blinks and RED
LED is constantly on.
Green and RED LEDs are constantly on. Status after a reset (network
Status after a reset (network connected)
disconnected)
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and other preceding standard SD cards.
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Network Deployment

General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin­gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE­enabled switch via Ethernet cable.
802.3af
VIVOTEK
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non­PoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 22 for details.
IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
Internet
WAN (Wide Area Network ) Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network) Router IP address : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 74 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 73 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 74 for details.
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Congure the router, virtual server or rewall, so that the router can forward any data com­ing into a pre-congured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.
For more information with network conguration options (such as that of streaming ports), please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
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Software Installation

Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Network Camera
Model No: MD8564-EH
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 MD8564-EH
0002D1730202
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Ready to Use

1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
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Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN. If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 92.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX complete installation.
®
control. Follow the instructions to
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IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser. If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed. On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC con­nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis­able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode.
In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
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Using RTSP Players

To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player. mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 81. For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 81 for details.
Video 16:38:01 2016/01/25
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Video quality (Constant bit rate) 40kbps

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
19.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 81.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 64.
Video Mode H.264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 81.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.
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Using VIVOTEK Recording Software

The product software CD also contains a VAST recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN card, re-start the IW2 utility.

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Main Page

This chapter explains the layout of the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window.
Resize Buttons
VIVOTEK INC. Logo
Camera Control Area
Host Name
Configuration Area
Hide Button
Live View Window
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are many
cameras in your surveillance deployment. For more information, please refer to System on page 41.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You can select any of them for live viewing. For more information about multiple streams, please refer to page 64 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on
the Application page before you enable this function. A total of 3 event conguration can be congured.
For more information about event setting, please refer to page 108. If you want to hide this item on the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox.
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