Vivotek IZ9361-EH User Manual

Zoom Bullet
IZ9361-EH
Network Camera
User’s Manual
H.265 • Outdoor • 20x Zoom • 2MP • Day & Night • 150M VAIR • 60fps Smart Stream II • IP67 • EIS • Video Rotation
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................5
Physical Description .........................................................................................................................................5
Hardware Installation ........................................................................................................................................8
Network Deployment ......................................................................................................................................18
Software Installation .......................................................................................................................................20
Ready to Use ..................................................................................................................................................21
..............................................................................................................................................................
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................22
Using RTSP Players .......................................................................................................................................25
Using 3GPP-compatible Mobile Devices ........................................................................................................26
Using VIVOTEK Recording Software .............................................................................................................27
Main Page Client Settings
Conguration
System > General settings .............................................................................................................................39
System > Homepage layout ..........................................................................................................................41
System > Logs ...............................................................................................................................................44
System > Parameters ....................................................................................................................................46
System > Maintenance ...................................................................................................................................47
Media > Image .............................................................................................................................................51
Media > Video ................................................................................................................................................60
Media > Audio.................................................................................................................................................67
Network > General settings ............................................................................................................................68
Network > Streaming protocols ....................................................................................................................76
Network > SNMP (Simple Network Management Protocol) ...........................................................................85
Security > User accounts ...............................................................................................................................86
Security > HTTPS (Hypertext Transfer Protocol over SSL) .................................................................87
Security > Access List ..................................................................................................................................94
PTZ > PTZ settings ........................................................................................................................................99
PTZ ...............................................................................................................................................................102
Mechanical PTZ Conguration .....................................................................................................................102
Event > Event settings..................................................................................................................................105
Applications > Motion detection....................................................................................................................119
Applications > DI and DO ...........................................................................................................................122
Applications > Audio detection ...................................................................................................................123
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......125
Recording > Recording settings ..................................................................................................................128
Local storage > SD card management .........................................................................................................133
Local storage > Content management .........................................................................................................134
Appendix
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3
22
28 33 38
137
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URL Commands for the Network Camera ................................................................................................ 137
Technology License Notice ....................................................................................................................... 331
Electromagnetic Compatibility (EMC) .......................................................................................................332

Overview

VIVOTEK IZ9361-EH is an H.265 outdoor-ready network camera with 150m IR illuminators and a 20x optical zoom lens, providing a superb low light image for the most challenging situations. By adopting VIVOTEK’s latest IR technology, VAIR (Vari-Angle IR), allows IZ9361-EH to automatically
adjust the IR angle to the optical zoom delivering consistent IR images in all elds of view.
The IZ9361-EH also features VIVOTEK’s sophisticated Smart Stream II technology. This enables it
to optimize quality for desired regions, therefore maximizing bandwidth efciency.
By combining H.265 compression technology and VIVOTEK’s Smart Stream II technology, users can obtain bandwidth savings of up to 80%* compared to traditional H.264 systems.
Additionally, in order to ensure full protection against both harsh environments and acts of vandalism, the IZ9361-EH is specifically designed with an IP67-, NEMA 4X- and IK10-rated housing, with a wide temperature range from -50°C to 60°C making it suitable for all outdoor
surveillance applications such as highway trafc monitoring, city surveillance, and harbor patrol.
* Depending on scene being monitored.

Revision History

■ Rev. 1.0: Initial release.
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Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

■ IZ9361-EH and wall-mount bracket
■ Sunshield, hex L wrench x2, T25 L wrench x1, desiccant bag, screws
■ M16 waterproof cable gland x1 (other M20 glands pre-installed - for Ethernet and DI/DO).
■ Sun shield and screws c
■ Software CD
■ Quick Installation Guide & alignment sticker
* T8 key wrench is also used for the hex socket screw on the camera bracket.
NOTE:
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
NOTE:
The T and RT models have auto-focus motorized lens. Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather Fx Focal length w/ number T w/ Remote focus lens R w/ PoE repeater H w/ High Dynamic Range functionality
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Symbols and Statements in this Document

i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

Physical Description

Front View
VIVOTEK
Lens
VAIR IR lights
Waterproof cable glands
IMPORTANT:
If powered by PoE, the IZB9361-EH comes with an embedded heater requires an UPoE switch or injector. The applicable VIVOTEK PoE models are listed below.
Model
AW-IHU-0100, AW-IHU-0200, AW-IHU-0600, AP-GIC-010A-060, AW-GEU-080A-250
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Rear View
LINE OUT
GND
MIC IN
GND
LEDs
Reset
Ethernet
MicroSD
DC24V+/AC24V+
GND/AC24V-
RS485+
RS485-
DI-
DI2
DI1
DI0
DO+(12V)
DO-
WARNING:
These devices(IR LED) emit highly concentrated infrared light, which view
•
angle(range) is smoothly varied depending on operation mode. To avoid risk of eye injury, please do not look directly at the LEDs at a near distance and remember to use the camera live view to check if the IR illumination is active.
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DI/DO Diagram
DI-
DO+
VIVOTEK
VDC
BJT transistor
DI+
DO-
DO+
DI-
DI+
Switch
NO NC
Switch
Relay
VDC
External power source
AC
Source
External
device
AC
BJT transistor
DO-
NO NC
Relay
Source
External
device
1. The DO+ pin provides different output voltages depending on the camera model, 12V for this model, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source, depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection against voltage or current spikes, a transient voltage suppression diode must be connected in parallel with the inductive load.
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Hardware Installation

1. Jot down the camera's MAC address for later reference.
XXXXXX
0002D10766AD
2. Attach the included alignment sticker to a preferred location. Drill holes for mounting
screws and if applicable, drill a cabling hole.
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3. Route cables through the routing hole and the wall mount bracket.
VIVOTEK
4. Secure the bracket to wall using the included screws.
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5. Remove the rear cover using the T25 wrench.
Refer to the diagram below for the pinouts and the cable guage range.
GND
LEDs
LINE OUT
Reset
Ethernet
MIC IN
GND
MicroSD
DC24V+/AC24V+
GND/AC24V-
RS485+
RS485-
DI-
DI2
DI1
DI0
DO+(12V)
DO-
Cable Gauge
Name Wire gauge Current 1 DI/DO 1~1.5mm 300mA 2 Audio IN/OUT 2.2~2.8mm 300mA 3 DC24V & AC24V 1.3~1.8mm 2.5A 4 Ethernet 4.3 ~ 6mm -
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6. Pass the Ethernet and I/O cables through the waterproof cable gland. Pass the cables through and rubber seal and properly install the components of the cable gland.
7. Insert the cables into the canister, connect cables to the connectors inside, and install the waterproof cable glands to the canister.
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8. Replace the desiccant bag on the rear cover. The desiccant bag comes with an adhesive
tape.
1
2
9. Install the rear cover.
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10. 10-1. Push the spring mortise.
10-2. Hook the notched bracket onto the groove within the spring mortise.
2
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1
11. With the camera sitting on the bracket, secure the connection by fastening another two
hex socket screws on the other side.
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12. Loosen the hex socket screw at the bottom of the bracket, and then turn and aim the camera at the preferred direction. Adjust the shooting direction and tilt angle. When done, tighten the screw.
2
1
13. Install the sun shield by fastening 4 retention screws.
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The camera can be powered either by a DC/AC 24V 3.5A power adaptor or by a PoE switch. If powered by PoE, make sure the PoE switch can deliver a 60W output per port to drive the IR lights and heater in a low temperature environment.
AW-IHU-0100 AW-IHU-0200
60W output / port
AW-IHU-0600 AP-GIC-010A-060 AW-GEU-080A-250
- OR -
24V 2A/3.5A
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14. Install the "Installation Wizard 2" software utility on your software CD.
15. The program will search for VIVOTEK Video Receivers, Video Servers or Network
Cameras on the same LAN.
16. Double-click on the camera's MAC address to open a browser management session
with the camera.
17. With a live view is displayed on your laptop, adjust to obtain an optimal image. Check
the live view to ensure the image is in focus.
IW2
LAN
00-02-D1-73-02-02 192.168.5.151 FD8168
0002D1730202
Browser
LED Denitions
Item LED status Description
LED De`nitions
1 Steady Red Powered and system booting, or network
failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
3 Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
4 Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Connected to network
Upgrading rmware
Restoring defaults
5 RED LED is on, Green LED blinks and RED
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Status after a reset (network connected) LED is constantly on.
Green and RED LEDs are constantly on. Status after a reset (network
disconnected)
Hardware Reset
VIVOTEK
Reset Button
The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB / 128GB and other preceding standard SD cards. Class 6 or higher speed modules are
recommended.
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Network Deployment

NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 20 for details.
IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
Internet
Cable or DSL Modem
WAN (Wide Area Network ) Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network) Router IP address : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 69 for details.
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Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 68 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 69 for details.
Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and allow data
from the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports ac-
cordingly on your router. For example, you can open a management session with your router to
congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.
For more information with network conguration options (such as that of streaming ports), please refer to Conguration > Network Settings. VIVOTEK also provides the automatic port for-
warding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
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Software Installation

Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Network Camera
Model No: IZ9361
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 IZ9361
0002D1730202
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Ready to Use

1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
IMPORTANT:
The "E" models, e.g., IZ9361-EH, are able to operate in low temperature environments.
•
However, when starting these cameras in a very low termperature condition, e.g., -40ºC, the embedded heater may take half an hour to warm up the camera. When the temperature within the canister reaches -10ºC, the camera automatically starts.
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Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 86.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX complete installation.
®
control. Follow the instructions to
User's Manual - 23
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IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser.
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed.
On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC con­nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis­able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode.
In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
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Using RTSP Players

To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player. mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 77.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 77 for details.
Video 16:38:01 2012/01/25
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Video quality (Constant bit rate) 40kbps

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
18.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 77.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 60.
Video Mode H.264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 77.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.
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Using VIVOTEK Recording Software

The product software CD also contains a VAST recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN card, re-start the IW2 utility.

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Main Page

This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window.
VIVOTEK INC. Logo
Camera Control Area
Hide Button
Resize Buttons
Host Name
Configuration Area
Live View Window
If mounted on a PTZ scanner, you can configure the corresponding command protocol and select Mechanical as the PTZ control interface. A PTZ panel will then be available on screen.
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VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are
many cameras in your surveillance deployment. For more information, please refer to System on page
39.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You can select any of them for live viewing. For more information about multiple streams, please refer to page 60 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please configure an event
setting on the Application page before you enable this function. A total of 3 event conguration can be congured. For more information about event setting, please refer to page 102. If you want to
hide this item on the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox.
Digital Output: Click to manually turn the digital output device on or off.
PTZ Control: Select the Optical Zoom or the Mechanical PTZ control (if mounted on a scanner).
See PTZ conguration on page 102.
Heater Control:
The heater control button allows you to manually turn on the embedded heater. You may want to pre-heat the camera to prevent frost on the camera dome cover, etc. Note that the manual heater control does not violate the preset temperature thresholds on the camera, e.g., heater automatically starts at -10°C, and heater turns off at 26°C.
Home: Returns to the Home position if digital preset positions have been congured.
Zoom /Focus +/-: Allows you to manully zoom in/out and adjust the image focus. You can also use your mouse wheel or buttons on a joystick to zoom in or zoom out.
Zoom /Focus speed: Adjust the speed of zoom lens module with Zoom/ Focus actions when you zoom in or zoom out.
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H.265/H.264 Protocol and Media Options
Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 33.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 38.
Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano,
日本語
, Português,
簡体中文
, and
繁體中文
. Please
note that you can also change a language on the Conguration page; please refer to page 38.
Hide Button
You can click the hide button to hide or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size.
Live Video Window
■ The following window is displayed when the video mode is set to H.264 or H.265:
Video Title
Title and Time
Zoom Indicator
Video (TCP-V)
Video 17:08:56 2015/03/25
x4.0
Video Title: The video title can be congured. For more information, please refer to Video Settings on page 51.
H.264 or H. 265 Protocol and Media Options: The transmission protocol and media options for H.264 or
H.265 video streaming. For further conguration, please refer to Client Settings on page 33.
2015/03/25 17:08:56
Time
Video Control Buttons
Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings on page 51.
Title and Time: The video title and time can be stamped on the streaming video. For further conguration, please refer to Media > Image > General settings on page 54.
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