Vivotek IB8360-W User Manual

Wireless Bullet

IB8360-W

Network Camera

User’s Manual

2MP • 12M IR • Smart Stream II • Video Rotation WiFi • IP66 • UV Protection

Rev. 1.0:

Rev. 1.0

VIVOTEK

Table of Contents

Overview

Revision History ...............................................................................................................................................3

Read Before Use ..............................................................................................................................................4

Package Contents ............................................................................................................................................4

Symbols and Statements in this Document ......................................................................................................5

Physical Description .........................................................................................................................................5

Hardware Installation ........................................................................................................................................7

Software Installation .......................................................................................................................................21

Ready to Use ..................................................................................................................................................22

Accessing the Network Camera

Using Web Browsers ......................................................................................................................................23

Using RTSP Players .......................................................................................................................................26

Using 3GPP-compatible Mobile Devices ........................................................................................................27

Using VIVOTEK Recording Software .............................................................................................................28

Main Page Client Settings

Conguration

System > General settings .............................................................................................................................40

System > Homepage layout ..........................................................................................................................42

System > Logs ...............................................................................................................................................45

System > Parameters ....................................................................................................................................47

System > Maintenance ...................................................................................................................................48

Media > Image .............................................................................................................................................52

Media > Video ................................................................................................................................................63

Media > Video ................................................................................................................................................64

Network > General settings ............................................................................................................................72

Network > Streaming protocols ....................................................................................................................79

Network > SNMP (Simple Network Management Protocol) ...........................................................................87

Network > FTP ...............................................................................................................................................88

Wireless > WLAN ...........................................................................................................................................89

Wireless > WPS .............................................................................................................................................91

Security > User accounts ...............................................................................................................................92

Security > HTTPS (Hypertext Transfer Protocol over SSL) .................................................................93

Security > Access List ................................................................................................................................100

PTZ > PTZ settings ......................................................................................................................................105

Event > Event settings..................................................................................................................................109

Applications > Motion detection....................................................................................................................123

Applications > Tampering detection .............................................................................................................126

Applications > Audio detection ...................................................................................................................127

Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......129

Recording > Recording settings ..................................................................................................................132

Local storage > SD card management .........................................................................................................137

Local storage > Content management .........................................................................................................138

Appendix

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29 34 39

141

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URL Commands for the Network Camera ................................................................................................ 141

Technical Specications ...........................................................................................................................347

Technology License Notice ....................................................................................................................... 349

Electromagnetic Compatibility (EMC) .......................................................................................................352

Overview

VIVOTEK’s IB8360 and IB8360-W (wireless) are stylish 2-megapixel mini outdoor bullet network cameras, specifically designed for boutique retail applications. Delivering a resolution of 1920x1080 at 30 fps, having IR illuminators effective up to 12 meters, and including SNV technology for low light environments, these remarkable cameras provide users with superior image quality around the clock.

When coupled with VIVOTEK’s Smart Stream II technology, the IB8360/IB8360-W can reduce both bandwidth and storage consumption by up to 50%* while retaining the same superb image quality as a Full HD camera. Built to withstand challenging weather conditions, the IB8360/IB8360-W is armed with weather-proof IP66-rated housing to withstand rain and dust, and ensure smooth operation.

VIVOTEK provides two easy-to-install options for this compact camera; the IB8360-W boasts a 802.11b/g/n compatible wireless connection, and the IB8360 is designed for Power over Ethernet (PoE) functionality. Both cameras were designed and constructed for simple installation and easy connection.

* Depending on scene monitored.

Revision History

■ Rev. 1.0: Initial release.

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Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera

is not only a high-performance web-ready camera but can also be part of a exible surveillance

system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.

It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.

The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

■ IP8360-W and camera stand

■ Screws and anchors

■ Power adaptor

■ Quick Installation Guide

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Symbols and Statements in this Document

INFORMATION: provides important messages or advices that might help prevent

inconvenient or problem situations.

NOTE: Notices provide guidance or advices that are related to the functional integrity of

the machine.

Tips: Tips are useful information that helps enhance or facilitae an installation, function,

or process.

WARNING: or IMPORTANT:: These statements indicate situations that can be

dangerous or hazardous to the machine or you.

Electrical Hazard: This statement appears when high voltage electrical hazards might

occur to an operator.

Physical Description

Front View

VIVOTEK

Sun shield

IR LED

Lens

Status LED

Rear View

WPS / Reset / Restore button

MicroSD/SDHC/SDXC Card slot

Fastening ring

12V DC power cord

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Dimension Drawing

74.98

98.33

163.73

NOTE:

Use the camera only with a DC power supply that is UL listed, and limited power

•

source (LPS) certied. The power supply should bear the UL listed and LPS marks.

The power supply must also meet any safety and compliance requirements for the country of use. When installing the camera, do not use excessive force.

•

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Hardware Installation

1. Jot down the camera's MAC address for later reference.

XXXXXX

0002D10766AD

2. Find an appropriate position. Drill holes on the wall for the included plastic anchors. Install the camera by driving screws through the mounting holes on the bracket. The anchors may not be necessary if you install the camera on a wooden wall or calcium silicate board. If preferred, drill a routing hole on the wall for routing the power cord.

VIVOTEK

If you need to route cables along the wall, use a pincer to remove the break-off tabs.

< 10 kgf-cm

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3. Install a MicroSD card if onboard storage is preferred. The card slot is accessed through a rubber seal. Use a small Phillips screwdriver to open the seal.

Please properly fasten the seal and screw after the installation to ensure it is waterproof.

4. Connect the included power adaptor between the camera and the power mains.

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IMPORTANT:

Refer to the functional description and LED denitions below when conguring the camera.

WPS Button Usage

Function LED Behavior

- White - operating in AP mode (default status).

Reset - press less than 3 seconds, Off then Red, then White. WPS - press 3 to 5 secs, Flashing Blue for 2 mins, then Red, then Green. Restore default - press longer than 7 secs. Flashing Red and Green

LED Denitions

LED Color Indication

Steady Red Power on and system booting All LED off Power off Blink Red / Green every 0.15 sec Upgrading F/W

Blink Orange every 0.15 sec Restoring default Blink Green every 1 sec Wireless AP linked

Blink Blue every 0.15 sec WPS searching Blink White every 0.5 sec Operating in AP mode

Steady Red Network Failed Blink Red / Green every 1 sec Connected to network

5. Connecting to network. There are 3 different ways to connect the camera to a wireless network.

A: WPS

A-1

WEP or WPA-PSK

WPS

A-1. Press the WPS button for 3 to 5 seconds. You may need to use your

nger nail to press.

A-2. Press the WPS button on your wireless AP (router). Some router/ AP have a virtual button on their management software instead. Refer to your AP's documentation for details using its WPS function.

WPS

3 ~ 5secs

When WPS conguration is done,

wireless connectivity will be established and the security encryption, such as WEP or WPA-PSK, will be synchronized with the AP. Install and use VIVOTEK's

IW2 utility to nd the camera. By default, the camera's rmware uses the DHCP

client mode.

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NOTE:

1. WPS may not work if your AP is congured with a "hidden" SSID.

2. If no WPS-enabled AP is detected, the camera will repeat trying to connect by every 20 seconds. If the camera still can not detect an AP after 2 minutes, the wireless setup will be cancelled.

3.If a camera is assigned with a fiex IP outside the AP's network segment, wireless

conguration will fail.

B: WiFi w/o WPS

B-1. When your device has wireless connectivity, e.g., a notebook. Use it to connect search and connect the camera. The camera comes using the AP mode as the default.

B-2. Search your wireless network. You should be able to nd the camera displayed as "VVTK and the last 3 octets of the MAC address."

AP mode

Client mode

Network Camera

Model No: XXXXXX MAC: 0002D14BAD55

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Pat. 6,930,709

Made in Taiwan

B-1

VIVOTEK (1C:CC)

MAC 4B:AD:55

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B-2. Select the camera and right-click to display the Connect button. Click to connect.

B-3. Open a web browser, enter the camera's default IP: 192.168.1.1.

B-2 B-3

192.168.1.1

VIVOTEK

B-4. The camera will search for the other APs within the network. Select an AP you prefer your camera to connect to.

B-5. Enter the credentials for log in to your AP. Please move to Step 6.

B-4 B-5

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C-1. You can also use your cell phone to connect the camera. Open your Wi-Fi setting page.

C-2. You should be able to nd the camera displayed as "VVTK and the last 3 octets of the MAC address." Identify the camera using its MAC address.

C-1 C-2

MAC 4B:AD:55

Network Camera

Model No: XXXXXX MAC: 0002D14BAD55

Pat. 6,930,709

Made in Taiwan

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C-3. Open a web browser window. Enter the camera's default IP: 192.168.1.1.

C-4. The camera will search for the other APs within the network. Select an AP you prefer your camera to connect to.

C-3

192.168.1.1

C-4

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C-5. Enter the credentials for log in to your AP.

C-6. When the camera is connected to an AP, it enters the client mode. You should then install and open the iViewer utility from your app store.

C-7. Add the camera to your iView utility.

C-5

C-6 C-7

iViewer

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C-8. You can click on Add from List. The iViewer will search within your current network for the camera.

C-9. Once found, you can add the camera into your conguration. Please refer to the

documentation that came with iViewer for information.

C-8 C-9

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6. Open the Shepherd utility. The utility will search for cameras within the network.

7. Double-click on the camera to open a web console with the camera. You can now start viewing the live stream.

LAN

Shepherd

Browser

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Forceful Password Conguration

The first time you log in to the camera, the firmware will prompt for a password

conguration for security concerns.

Enter the combination of alphabetic and numeric characters to fulll the password strength.

requirement. The default name for the camera administrator is “root”, and can not be changed.

Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~. You can use them in the password combination.

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Another prompt will request for the password you congured. Enter the password and then you can start congure your camera and see the live view.

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SD/SDHC/SDXC Card Capacity

This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and other preceding standard SD cards.

Internet connection via a router

Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.

1. Connect your Network Camera behind a router, the Internet environment is illustrated

below. Regarding how to obtain your IP address, please refer to Software Installation on page 21 for details.

Internet

Cable or DSL Modem

WAN (Wide Area Network ) Router IP address : from ISP

LINK

POWER

COLLISION

RECEIVE

PARTITION

LAN (Local Area Network) Router IP address : 192.168.0.1

IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is

192.168.0.3, please forward the following ports for the Network Camera on the router.

■ HTTP port: default is 80

■ RTSP port: default is 554

■ RTP port for video: default is 5556

■ RTCP port for video: default is 5557

If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.

3. Find out the public IP address of your router provided by your ISP (Internet Service

Provider). Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 73 for details.

Internet connection with static IP

Choose this connection type if you are required to use a static IP for the Network Camera.

Please refer to LAN setting on page 72 for details.

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Internet connection via PPPoE (Point-to-Point over Ethernet)

Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 73 for details.

Congure the router, virtual server or rewall, so that the router can forward any data coming into a pre-congured port number to a network camera on the private network, and allow data

from the camera to be transmitted to the outside of the network over the same path.

From Forward to

122.146.57.120:8000 192.168.2.10:80

122.146.57.120:8001 192.168.2.11:80

... ...

When properly congured, you can access a camera behind the router using the HTTP request

such as follows: http://122.146.57.120:8000

If you change the port numbers on the Network conguration page, please open the ports accordingly on your router. For example, you can open a management session with your router to

congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.

For more information with network conguration options (such as that of streaming ports), please refer to Conguration > Network Settings. VIVOTEK also provides the automatic port for-

warding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.

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Software Installation

Installation the Shepherd utility, a software included in the product CD, helps you set up your Network Camera on the LAN. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page.

1. Run the Shepherd utility.

2. The program will conduct an analysis of your network environment.

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3. The program will search for all VIVOTEK network devices on the same LAN.

4. After a brief search, the installer window will prompt. Click on the MAC and model name

that matches the one printed on the product label. You can then double-click on the

address to open a management session with the Network Camera.

Network Camera

Model No: IP8360-W

MAC:0002D1730202

R o HS

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Pat. 6,930,709

Made in Taiwan

IB8360-W 192.168.4.151 00-02-D1-73-02-02

0002D1730202

Ready to Use

1. A browser session with the Network Camera should prompt as shown below.

2. You should be able to see live video from your camera. You may also install the 32-channel recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.

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Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN. If your network environment is not a LAN, follow these steps to access the Netwotk Camera:

1. Launch your web browser (e.g., Microsoft

2. Enter the IP address of the Network Camera in the address eld. Press Enter.

3. Live video will be displayed in your web browser.

4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as

shown below. Follow the instructions to install the required plug-in on your computer.

Internet Explorer or Mozilla Firefox).

NOTE:

NOTE

► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live

video. If you don’t have QuickTime on your computer, please download it rst, then launch

the web browser.

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► By default, the Network Camera is not password-protected. To prevent unauthorized access,

it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 92.

► If you see a dialog box indicating that your security settings prohibit running ActiveX

Controls, please enable the ActiveX

Controls for your browser.

1. Choose Tools > Internet Options > Security > Custom Level.

2. Look for Download signed ActiveX

controls; select Enable or Prompt. Click OK.

3. Refresh your web browser, then install the ActiveX complete installation.

control. Follow the instructions to

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IMPORTANT:

Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a

•

management/view session with the camera using a 64-bit IE browser. If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\

•

SysWOW64. A 32-bit version of IE browser will be installed. On Windows 7, the 32-bit explorer browser can be accessed from here:

•

C:\Program Files (x86)\Internet Explorer\iexplore.exe

If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.

•

Tips:

1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera

running different rmware versions). Removing your browser cookies will solve this problem.

2. If you encounter problems with displaying the conguration menus or UI items, try disable the Compatibility View on IE8 or IE9.

You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode.

• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was

previously installed.

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Using RTSP Players

To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming.

Quick Time Player

VLC media player

1. Launch the RTSP player. mpegable Player

2. Choose File > Open URL. A URL dialog box will pop up.

3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for pvPlayer

stream1 or stream2>

As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 80. For example:

rtsp://192.168.5.151:554/live.sdp

4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 80 for details.

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Video quality (Constant bit rate) 40kbps

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page

19.

To utilize this feature, please check the following settings on your Network Camera:

1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable.

For more information, please refer to RTSP Streaming on page 80.

2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.

Please set the video streaming parameters as listed below.

For more information, please refer to Stream settings on page 63.

Video Mode H.264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S

3. As most ISPs and players only allow RTSP streaming through port number 554, please set

the RTSP port to 554. For more information, please refer to RTSP Streaming on page 80.

4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).

5. Type the following URL commands into the player.

The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming access name for stream # with small frame size and frame rate>.

For example:

You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.

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Using VIVOTEK Recording Software

The product software CD also contains a VAST recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.

Tips:

1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 7 seconds.

2. If DHCP is enabled in your network, and the camera cannot be accessed, run the Shepherd

utility to search the network. If the camera has been congured with a xed IP that does not comply with your local network, you may see its default IP 169.254.x.x. If you still cannot nd

the camera, you can restore the camera to its factory defaults. The factory default is DHCP client.

3. If you change your network parameters, e.g., added a camera via a connection to a LAN card, re-start the Shepherd utility.

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

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Main Page

This chapter explains the layout of the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window.

Resize Buttons

VIVOTEK INC. Logo

Camera Control Area

Host Name

Configuration Area

Hide Button

Live View Window

VIVOTEK INC. Logo

Click this logo to visit the VIVOTEK website.

Host Name

The host name can be customized to t your needs. The name can be changed especially there are many

cameras in your surveillance deployment. For more information, please refer to System on page 40.

Camera Control Area

Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You can select any of them for live viewing. For more information about multiple streams, please refer to page 63 for detailed information.

Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on

the Application page before you enable this function. A total of 3 event conguration can be congured.

For more information about event setting, please refer to page 108. If you want to hide this item on the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox.

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H.264 Protocol and Media Options

Conguration Area

Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 34.

Conguration: Click this button to access the conguration page of the Network Camera. It is suggested

that a password be applied to the Network Camera so that only the administrator can configure the

Network Camera. For more information, please refer to Conguration on page 39.

Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano,

日本語,

Português,

簡体中文

繁體中文,

and

Ρусский

Please note that you can also change a language on the Conguration page; please refer to page 39.

Hide Button

You can click the hide button to hide or display the control panel.

Resize Buttons

Click the Auto button, the video cell will resize automatically to t the monitor.

Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size.

Live Video Window

■ The following window is displayed when the video mode is set to H.264:

Video Title

Title and Time

Zoom Indicator

Video (TPC-AV)

Video 17:08:56 2017/03/25

x4.0

Video Title: The video title can be congured. For more information, please refer to Video Settings on page 52.

H.264 Protocol and Media Options: The transmission protocol and media options for H.264 video

streaming. For further conguration, please refer to Client Settings on page 34.

2017/03/25 17:08:56

Time

Video Control Buttons

Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings on page 52.

Title and Time: The video title and time can be stamped on the streaming video. For further conguration, please refer to Media > Image > General settings on page 57.

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+ 322 hidden pages