Vivotek FE9382-EHV, FE9182-H User Manual
FE9182-H
Fixed Dome
FE9382-EHV
Network Camera
User’s Manual
5MP • Vandal-proof • 360º Surround View • 20M IR
Smart Stream II • Pixel Calculator • PoE
Rev. 1.0
VIVOTEK
Table of Contents
Overview...............................................................................................................................................................4
Revision History .............................................................................................................................................. 4
Read Before Use ............................................................................................................................................. 5
Package Contents ........................................................................................................................................... 5
Symbols and Statements in this Document ..................................................................................................... 5
Physical Description - FE9182-H (Indoor Camera) ........................................................................................ 6
Physical Description - FE9382-EHV (Outdoor Camera) ................................................................................. 8
LED Denition - both models ........................................................................................................................... 9
Hardware Installation - FE9182-H ................................................................................................................. 10
Hardware Installation - FE9382-EHV ............................................................................................................ 14
Network Deployment .......................................................................................................................................... 24
Setting up the Network Camera over the Internet ......................................................................................... 24
Software Installation ...................................................................................................................................... 27
Ready to Use .................................................................................................................................................28
Accessing the Network Camera ......................................................................................................................... 29
Using Web Browsers ..................................................................................................................................... 29
Using RTSP Players ...................................................................................................................................... 32
Using 3GPP-compatible Mobile Devices ....................................................................................................... 33
Using VIVOTEK Recording Software ............................................................................................................ 35
Main Page ..........................................................................................................................................................36
Client Settings ....................................................................................................................................................47
H.265 / H.264 Media Options ....................................................................................................................... 47
H.265 / H.264 Protocol Options .................................................................................................................... 47
MP4 Saving Options ..................................................................................................................................... 48
Local streaming buffer time .......................................................................................................................... 48
Conguration ...................................................................................................................................................... 51
System > General settings ............................................................................................................................ 52
System > Homepage layout ......................................................................................................................... 53
System > Logs ..............................................................................................................................................56
System > Parameters ................................................................................................................................... 58
System > Maintenance .................................................................................................................................. 59
Media > Image ............................................................................................................................................63
General settings ...............................................................................................................................................63
Image settings ................................................................................................................................................... 68
Exposure
Privacy mask .................................................................................................................................................. 73
Pixel Calculator ...............................................................................................................................................74
Media > Video ...............................................................................................................................................76
Stream settings
Media > Audio................................................................................................................................................ 83
2 - User's Manual
.........................................................................................................................................................
..............................................................................................................................................
70
76
VIVOTEK
Audio Settings .......................................................................................................................................................... 83
Network > General settings .................................................................................................................................. 84
Network > Streaming protocols .......................................................................................................................... 92
Network > QoS (Quality of Service) ................................................................................................................ 100
Network > SNMP (Simple Network Management Protocol)
Security > User Account ..................................................................................................................................... 103
Security > HTTPS (Hypertext Transfer Protocol over SSL) .....................................................................104
Security > Access List .......................................................................................................................................111
Security > IEEE 802.1x .................................................................................................................................. 114
PTZ > PTZ settings ........................................................................................................................................... 116
PTZ Settings ........................................................................................................................................................... 117
Event > Event settings ....................................................................................................................................... 119
Event ..................................................................................................................................................................... 119
Add server .............................................................................................................................................................. 123
Add media .............................................................................................................................................................. 127
Applications > Motion detection.......................................................................................................................... 133
Applications > DI and DO ................................................................................................................................. 136
Applications > Tampering detection ................................................................................................................... 137
Applications > Audio detection ......................................................................................................................... 138
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 140
Recording > Recording settings ........................................................................................................................ 143
Local storage > SD card management ............................................................................................................... 148
Local storage > Content management ............................................................................................................... 149
......................................................102
Appendix ................................................................................................................................................................. 152
URL Commands for the Network Camera .......................................................................................................... 152
1. Overview ............................................................................................................................................................. 152
2. Style Convention ................................................................................................................................................ 152
Technical Specications .....................................................................................................................................355
Technology License Notice .................................................................................................................................357
AMR-NB Standard .................................................................................................................................................. 357
Electromagnetic Compatibility (EMC) ................................................................................................................. 358
User's Manual - 3
VIVOTEK
Overview
VIVOTEK’s FE9182-H and FE9382-EHV are two unique H.265 sheye xed dome network
cameras, both featuring a detailed 5-Megapixel CMOS sensor that produces superb image clarity. By employing H.265 compression technology and VIVOTEK’s Smart Stream II technology,
these cameras can reduce both bandwidth and storage consumption by up to 80%* while retaining the highest standard of image quality.
Equipped with a fisheye lens for 180° panoramic view (wall mount) or 360° surround view
(ceiling/floor mount) with zero blind spots, the cameras are able to provide coverage of wide,
open areas, such as airports, shopping malls, retail stores, offices and more.
The FE9182-H and the FE9382-EHV are both equipped with a removable IR-cut lter and WDR
Pro technology, empowering the cameras to maintain optimal image quality around the clock
and unparalleled visibility in high-contrast lighting environments. Moreover, the FE9382-EHV is
designed with full EN50155 compliance, vandal-proof IK10-rated, and weather-proof IP66-rated
housing, ensuring that the camera can withstand shock, vibration, humidity, dust, and tempera-
ture uctuations, and maintain stable and reliable video capture during vehicle movement.
* Depending on scene being monitored.
Revision History
Rev. 1.0: Initial release.
4 - User's Manual
VIVOTEK
i
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not
only a high-performance web-ready camera but can also be part of a exible surveillance system. It is
the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for
its intended use.
It is important to rst verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is
installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to
faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic
networking knowledge. It is designed for various applications including video sharing, general security/
surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and
ensure proper operations. For creative and professional developers, the URL Commands of the Network
Camera section serves as a helpful reference to customizing existing homepages or integrating with the
current web server.
Package Contents
■ FE9382-EHV or FE9182-H
■ Mounting bracket
■ Screws / desiccant bag / double-side tape /
rubber seal plug / rubber washer (some only for
outdoor model)
■ Alignment stickers
■ Quick Installation Guide
■ Mounting plate / star driver (ourdoor model)
■ Power & I/O combo cable (sold separately in US
and Canada)
Symbols and Statements in this Document
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function, or
process.
WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
User's Manual - 5
VIVOTEK
Physical Description - FE9182-H (Indoor Camera)
Inner View
Contacts
Contacts for IR units
Lens
J7
J12
Headers
Cabling Cutout
Ethernet 10/100 RJ45 Socket
6 - User's Manual
Reset Button
MicroSD/SDHC/SDXC Card Slot
Status LEDs
Outer View
IR lights hidden beneath panel
VIVOTEK
Built-in Microphone
Dome Cover
IMPORTANT:
Record the MAC address under the
camera base before installing the camera.
083236
4
User's Manual - 7
VIVOTEK
i
Physical Description - FE9382-EHV (Outdoor Camera)
Inner View
Header (J7)
Header (J12)
Lens
Ethernet 10/100 RJ45 Socket
Contacts (A)
Contacts for IR units (B)
Align (B) to (A) when attaching the
dome cover
Reset Button
Status LEDs
8 - User's Manual
MicroSD/SDHC/SDXC Card Slot
Outer View
Built-in Microphone
VIVOTEK
IP66-rated Vandal-proof
Dome Cover
IR lights hidden beneath panel
IMPORTANT:
4
083236
Record the MAC address under the
camera base before installing the camera.
LED Denition - both models
Item LED Status Description
1 Steady Red Power on and system booting
Red LED off Powered off
2 Steady Red + blinking Green every 1 sec. (Green
LED on for 1 sec and off for another)
Steady Red + Green LED off Network disconnected
3 Blinking Red every 0.15 sec. + Blinking Green
every 1 sec. (Red LED on for 0.15 sec. and Green
LED on for 1 sec. and off for another)
4 Blinking Red every 0.15 sec. + blinking Green
every 0.15 sec
Network heartbeat
Upgrading rmware
Restoring defaults
User's Manual - 9
VIVOTEK
Hardware Installation - FE9182-H
Opening Dome Cover
First, open the dome cover by pressing the release button. You may squeeze the opposite edge
of the dome cover if the dome cover does not come off easily. Then, follow the steps below to install the camera to either a ceiling or a wall.
Slide cover
Release
button
If you plan to route cables from the side of camera,
remove the rubber slide cover from the dome cover.
Connecting Ethernet Cable
& the Power and IO Cable
J7
J12
Connect the supplied power & IO cables if your
switch does not support PoE. Connect the white
header connectors to J12 and J7 on the camera.
10 - User's Manual
Power and IO
cables
VIVOTEK
Connecting Cables
If you need to route cables through the side opening, proceed with the following:
1. Connect the Ethernet and the Power & IO cables. The Ethernet cable is user-supplied.
2. Use an included cable tie to secure the Ethernet and IO cable to the base plate. Insert the cable tie through the vertical mounting tab located on the edge of the cabling cutout.
3. Make a clearance between cables and the vertical mounting tab. Arrange the cables neatly to
avoid getting in the way when the dome cover is attached.
4. Cut the extra length from the cable tie.
If you route cables through a drill hole
on a wall/ceiling, simply route cables
through the cabling cutout.
Make a clearance
between cables and the vertical tab
Mounting Positions
Refer to the diagram on the right for the
mounting hole positions and the dimensions of the base plate.
Ethernet
38°
14°
D
10°
40°
Power & IO Cable
141.22
n
4.3
B
160
n
144
User's Manual - 11
VIVOTEK
Ceiling or Wall Mount
1. Attach the supplied alignment sticker for the camera base to the a ceiling or wall.
2. Using the circles on the sticker, drill pilot holes into the ceiling. Then hammer the supplied
plastic anchors into the holes.
3. (Optional) Drill a cable hole on the ceiling/wall, and feed the cables through the hole.
4. Secure the camera base to the ceiling/wall with the supplied screws.
1
2
4
D
r
i
l
l
h
o
l
D
r
i
l
l
h
o
l
e
e
l
o
h
l
l
i
r
D
e
e
l
o
h
l
l
i
r
D
D
r
i
l
l
h
o
l
e
e
l
o
h
l
l
i
r
D
3
IMPORTANT:
Arrange the cables neatly to avoid getting in the way when the dome cover is attached.
12 - User's Manual
VIVOTEK
NOTE:
You may also install the camera to a U.S. standard 4 in. junction
box. You can align the camera’s curved slots with the mounting
holes on a junction box. Use diagonal mounting positions on the
camera to match those on a junction box.
Attach the Dome Cover
Dome cover
Snap-t tabs
Install the plastic dome cover by aligning the snap-
t tabs on the dome cover with the slotted tabs on the
camera base. Install the dome cover by pressing it evenly to the camera base.
Make sure the dome cover and the base plate are ush-
aligned before pressing down. The dome cover is se-
cured using a snap-t mechanism.
Slotted tabs
User's Manual - 13
VIVOTEK
Hardware Installation - FE9382-EHV
Opening Dome Cover
First, use the supplied screwdriver to loosen the four screws and detach the dome cover from the
camera base. Then, follow the steps below to install the camera to either a ceiling or a wall.
Tamper-proof Screw
Remove the stoppers and route cables through
the openings.
Rubber Stopper on the hole
for Power & IO Cables
Rubber Seal Plug on the
hole for RJ45 Ethernet
Cable
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, press the reset button longer to restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button for at least several seconds to restore. Note
that all settings will be restored to factory defaults.
Micro SD/SDHC/SDXC Card Capacity
This network camera is compliant with Micro SD/SDHC/SDXC 32GB, 64GB, and other
preceding standard SD cards preferrably with class 6 speed.
14 - User's Manual
Connecting RJ45 Ethernet Cable
VIVOTEK
RJ45 Cable Dimension (unit: mm)
Recommended cable gauge: 5 to 8mm
Assembly Steps
1. Drill a hole on the rubber seal plug and
insert an Ethernet cable through the
opening.
2. Strip part of the sheath from the Ethernet cable.
3
o: white/orange stripe
O: orange solid
g: white/green stripe
B: blue solid
b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid
O
G
br
BR
o
g
B
b
1
2
3
4
5
6
7
8
1
Rubber Seal Plug
2
3. You will need an RJ45 crimping tool to
attach the Ethernet wires to a connector. When done, connect the cable to
the camera’s Ethernet RJ45 socket.
4
4. Feed the Ethernet cable from the bottom of the
camera and through the hole. Attach the rubber
seal plug for water proong.
1
2
Connecting DC Power Cable
1. Add the supplied rubber washer to the cable
as shown in the picture.
2. Feed the cable from the bottom of the camera and tighten the plastic base for water-
proong.
NOTE:
Connect the supplied power & IO cables if your
switch does not support PoE.
User's Manual - 15
VIVOTEK
Mounting Positions
Refer to the diagram on the right for the mounting hole positions and the dimensions of the base
plate.
3.45
8°
8°
Camera Base Plate Mounting
Positions
160.35
144
26°
26°
8°
Camera Mounting Plate Mounting Positions
4.3
161.99
141.22
121.23
59.97
8°
11
M3X0.5 TH
30°
13°
47°
13°
16 - User's Manual
47°
13°
VIVOTEK
Ceiling/Wall Mount without Mounting Plate
(Choose this mounting type if you want to feed the cables form the bottom of the camera)
1. Attach the supplied alignment sticker for camera base to the ceiling/wall.
2. Using the three circles on the sticker, drill three pilot holes into the ceiling. Then hammer the
three supplied plastic anchors into the holes.
3. Drill a cable hole on the ceiling/wall, and feed the cables through the hole.
4. Connect the Ethernet cable to the socket.
5. Connect the two white header connectors to the J12 and J7 connectors.
6. Secure the camera base to the ceiling/wall with three supplied screws.
7. You will nd a dessicant bag attached to the camera. Replace the dessicant bag included in
the camera with the one shipped within the accessory bag.
8. Attach the dome cover.
9. Secure the four screws with the supplied stardriver. Make sure all camera parts are securely
installed.
1
Header (J7)
2
3
6
9
8
45
Header (J12)
IMPORTANT:
Arrange the cables neatly to avoid getting in the way when the dome cover is attached.
User's Manual - 17
VIVOTEK
Ceiling/Wall Mount with Mounting Plate
(Choose this mounting type if you would like to feed the cables form the side)
1. Attach the supplied alignment sticker for the supplied mounting plate to the ceiling/wall.
2. Using the three circles on the sticker, drill three holes into the ceiling. Then hammer the three
supplied plastic anchors into the holes.
3. Arrange and feed the cables through the side of the mounting plate.
4. Secure the mounting plate to the ceiling/wall with three supplied screws.
5. Connect the Ethernet cable to the socket.
6. Connect two white headers to the J12 and J7 connectors.
7. Attach the camera base to the mounting plate and turn counter-clockwise as shown below.
Then secure the supplied screws to x the camera base.
8. You will nd a desiccant bag attached to the camera. Replace the desiccant bag with the
one shipped within the accessory bag.
9. Attach the dome cover.
10. Secure the four screws with the supplied stardriver. Make sure all camera parts are securely installed.
2
1
4
3
10
9
7
18 - User's Manual
Please replace the desiccant bag with a new one every time you open the dome cover.
VIVOTEK
You may also use the diagonal holes on the mounting plate,
marked as A, B, or C, to install the camera to a U.S. standard
4 in. junction box.
User's Manual - 19
VIVOTEK
POW
ER
C
O
LL
I
S
ION
L
I
N
K
RECEIVE
PARTITIO
N
1
2
3
4
5
General Connection (without PoE)
1. Connect RJ45 Ethernet cable to a switch.
2. Connect the power cable from the Network Camera to a power outlet.
3. If you have external devices such as sensors and alarms, make the connection from the
general I/O terminal block.
1
3
GND
General I/O Terminal Block
+5V : Power, 5V DC
+5V
DO
DO : Digital Output
D1
DI : Digital Input
GND : Ground
2
Power Cord Socket (Black)
Microphone In (Pink)
Audio Out (Green)
IMPORTANT:
If DC power is preferred, it should comply with: O/P: 12VDC, 2A min., L.P.S. per IEC 60950-1.
20 - User's Manual
VIVOTEK
Install the "Installation Wizard 2" software utility from your software CD.
The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on
the same LAN.
Double-click on the camera's MAC address to open a browser management session with the
camera.
With a live view is displayed on your laptop, adjust the zoom and focus to obtain an optimal
image. Check the live view to ensure the image is in focus.
IW2
LAN
00-02-D1-73-02-02 192.168.5.151 FD8168
0002D1730202
Browser
User's Manual - 21
VIVOTEK
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, press the reset button longer to restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button for at least several seconds to restore. Note
that all settings will be restored to factory defaults.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 32GB, 64GB, and other preceding
standard SD cards.
LED Denition
Item LED Status Description
1 Steady Red Power on and system booting
Red LED off Powered off
2 Steady Red + blinking Green every 1 sec. (Green
LED on for 1 sec and off for another)
Steady Red + Green LED off Network disconnected
3 Blinking Red every 0.15 sec. + Blinking Green
every 1 sec. (Red LED on for 0.15 sec. and Green
LED on for 1 sec. and off for another)
4 Blinking Red every 0.15 sec. + blinking Green
every 0.15 sec
Network heartbeat
Upgrading rmware
Restoring defaults
22 - User's Manual
DI/DO Diagram
GND
+3.3V
VIVOTEK
VDC
not used
BJT transistor
DI+
DO-
GND
+3.3V
DI+
Switch
NO NC
Switch
Relay
VDC
External
power source
AC
Source
External
device
AC
BJT transistor
DO-
NO NC
Relay
Source
External
device
1. The DO+ pin (5V) provides 5V±10% output voltages, and the max. load is 50mA.
2. The max. voltage for the DO- pins is 80VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The diagram
uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source, depending
on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection against
voltage or current spikes, a transient voltage suppression diode must be connected in parallel
with the inductive load.
User's Manual - 23
VIVOTEK
Network Deployment
Setting up the Network Camera over the Internet
There are several ways to set up the Network Camera over the Internet. The rst way is to set
up the Network Camera behind a router. The second way is to utilize a static IP. The third way is
to use PPPoE.
Internet connection via a router
Before enabling the access to the Network Camera over the Internet, make sure you have a
router and follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 27 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
Internet
Cable or DSL Modem
WAN (Wide Area Network )
Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network)
Router IP address : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ Secondary HTTP port: 8080
■ RTSP port: 554
■ RTP port for audio: 5558
■ RTCP port for audio: 5559
■ RTP port for video: 5556
■ RTCP port for video: 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 84 for details.
24 - User's Manual
VIVOTEK
For example, your router and IP settings may look like this:
Device IP Address: internal port IP Address: External Port (Mapped port on
the router)
Public IP of router 122.146.57.120
LAN IP of router 192.168.2.1
Camera 1 192.168.2.10:80 122.146.57.120:8000
Camera 2 192.168.2.11:80 122.146.57.120:8001
... ... ...
Congure the router, virtual server or rewall, so that the router can forward any data coming
into a precongured port number to a network camera on the private network, and allow data
from the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP request
as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports accordingly on your router. For example, you can open a management session with your router to
congure access through the router to the camera within your local network. Please consult your
network administrator for router conguration if you have troubles with the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic port for-
warding feature as an NAT traversal function with the precondition that your router must support
the UPnP port forwarding feature.
User's Manual - 25
VIVOTEK
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN conguration on page 84 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 105 for details.
Set up the Network Camera through Power over Ethernet (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single
Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-enabled
switch via an Ethernet cable.
NOTE:
1. The camera is only to be connected to PoE networks
without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE
output.
Power + Data Transmission
17 18
PoE Switch
When using a non-PoE switch
If your switch/router does not support PoE, use a PoE power injector (optional) to connect
between the Network Camera and a non-PoE switch.
PoE Power Injector
(optional)
26 - User's Manual
Non-PoE Switch
VIVOTEK
Software Installation
Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up
your Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the main installer window will pop up. Double-click on the MAC address
that matches the one printed on the camera label or the S/N number on the package box label
to open a browser management session with the Network Camera.
Network Camera
Model No: FE9382-EHV
MAC: 0002D1083236
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Pat. 6,930,709
Made in Taiwan
00-02-D1-08-32-36 192.168.5.109 FE8392-EHV
0002D1083236
User's Manual - 27
VIVOTEK
Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
NOTE:
1. If you encounter problems with displaying live view or the onscreen plug-in control, you may try
to remove the plug-ins that might have been installed on your computer. Remove the following
folder: C:\Program Files (x86)\Camera Stream Controller\.
2. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
3. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility to
search the network. If the camera has been congured with xed IP that does not comply with
your local network, you may see its default IP 169.254.x.x. If you still cannot nd the camera,
you can restore the camera to its factory defaults.
4. If you change your network parameters, e.g., added a connection to a LAN card, re-start the
IW2 utility.
28 - User's Manual
VIVOTEK
Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
IMPORTANT:
Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser.
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed.
On Windows 7, the 32-bit explorer browser can be accessed from here: C:\Program Files
•
(x86)\Internet Explorer\iexplore.exe
Use Installation Wizard 2 (IW2) to access the Network Cameras on the LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. The live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer, Mozilla Firefox, or Netscape).
User's Manual - 29
VIVOTEK
NOTE:
For Mozilla Firefox users, your browser will use Quick Time to stream live video. If you do not
have QuickTime on your computer, please download QuickTime from Apple Inc's website, and
then launch your web browser.
Tips:
• The onscreen Java control can malfunction under the following situations:
A PC connects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this problem.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was previ-
ously installed.
30 - User's Manual
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