Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Ready to Use ..................................................................................................................................................21
Using Web Browsers ......................................................................................................................................22
Using RTSP Players .......................................................................................................................................25
Using 3GPP-compatible Mobile Devices ........................................................................................................26
Using VIVOTEK Recording Software .............................................................................................................27
Main Page
Client Settings
Conguration
System > General settings .............................................................................................................................39
System > Homepage layout ..........................................................................................................................41
System > Logs ...............................................................................................................................................44
System > Parameters ....................................................................................................................................46
System > Maintenance ...................................................................................................................................47
Media > Image .............................................................................................................................................51
Media > Video ................................................................................................................................................64
Media > Video ................................................................................................................................................65
Media > Audio.................................................................................................................................................72
Network > General settings ............................................................................................................................73
Security > User accounts ...............................................................................................................................91
Security > HTTPS (Hypertext Transfer Protocol over SSL) .................................................................92
Security > Access List ..................................................................................................................................99
Applications > DI and DO ...........................................................................................................................125
VIVOTEK’s FD9371-HTV and FD9371-EHTV are two brand-new professional H.265 high-
efciency outdoor dome network cameras, offering 30 fps @ 3-Megapixel with outstanding
image quality. Employing H.265 technology enables the cameras to provide higher
and more efficient image compression rates than previous H.264 systems. In addition,
VIVOTEK’s sophisticated Smart Stream II enables the cameras to optimize resolution for a
desired object or area and therefore to maximize efciency of bandwidth usage. Combining
both H.265 and Smart Stream II, the FD9371-HTV and FD9371-EHTV can reduce both
bandwidth and storage consumption up to 80% while maintaining image quality of the high
standard.
As professional day/night cameras, the FD9371-HTV and FD9371-EHTV are also equipped
with WDR Pro and SNV, empowering users to enjoy superb image-detail in any lighting
condition. Additionally, IP66-rated housing ensures the ability of these advanced cameras
to withstand rain and dust, thus guaranteeing smooth operation even under a multitude of
harsh weather conditions. The cameras’ IK10-rated housing can also provide protection
against acts of vandalism and other impacts. Finally, a wide operating temperature range
further enhances the performance and reliability of the FD9371-EHTV in both extremely
cold and warm weather, even while using PoE.
VIVOTEK’s FD9381-HTV and FD9381-EHTV are two brand-new professional H.265 high-
efciency outdoor dome network cameras, offering 30 fps @ 5-Megapixel or 60 fps @ 1080p with
outstanding image quality. By employing H.265 technology, these cameras are able to provide
higher and more efficient image compression rates than previous H.264 systems. In addition,
VIVOTEK’s sophisticated Smart Stream II technology enables the cameras to optimize resolution
for a desired object or area and therefore to maximize efciency of bandwidth usage. Combining
both H.265 and Smart Stream II, the FD9381-HTV and FD9381-EHTV can reduce bandwidth and
storage consumption by up to 80%* while retaining exceptional 5-Megapixel image quality.
Revision History
■ Rev. 1.0: Initial release.
User's Manual - 3
VIVOTEK
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
1. Jot down the camera's MAC address for later reference.
1
XXXXXX
0002D10766AD
6 - User's Manual
VIVOTEK
2. Use the included T8 wrench to remove the
2
dome cover. If local recording is preferred,
install an SD card.
5~6.3mm
DI/DO: 1.8~2.1mm
3. Loosen and remove the waterproof connectors.
4. Insert an Ethernet cable through the cable gland, and the rubber seal.
5. Remove part of cable sheath.
6. You will need an RJ45 crimping tool to attach the Ethernet wires to a connector. When
done, connect the cable to the camera’s Ethernet RJ45 socket.
3
4
5
6
o: white/orange stripe
O: orange solid
g: white/green stripe
B: blue solid
b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid
BR
o
O
g
B
b
G
br
1
2
3
4
5
6
7
8
User's Manual - 7
VIVOTEK
7. If applied, connect DI/DO wires, 12V DC power, or audio wires to the terminal block.
#Name
7
1EXT_MIC_N
2EXT_MIC_P
3Audio_out4Audio_out+
10
9
8
7
6
5
4
3
2
1
5DI6DI+
7DO8DO+
912V DC-_IN
10 12V DC+_IN
1. The DO+ pin provides a 12V output, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power).
In order to control AC devices, the following diagram can be taken into consideration.
This diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using the DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.
BJT transistor
DI-
DO+
DI+
DO-
VDC
Switch
NONC
Relay
External
power source
AC
Source
External
device
8 - User's Manual
DI-
VIVOTEK
BJT transistor
DO+
DI+
DO-
Switch
NONC
Relay
VDC
AC
Source
External
device
8. Attach the included alignment sticker to a preferred location. Drill holes for mounting
screws and if preferred, drill one or two routing holes.
8
A
User's Manual - 9
VIVOTEK
9. When fastening the screws, do not completely tighten the screws. Pass cables through
the routing holes, and then mount the camera by passing the screw heads through the
keyhole slots. Turn the camera counter-clock wise, and then fasten the screws.
9
10. If you do not need to route your cables through the side opening, you can use the
double-sided tape to attach a plastic stopper to the opening on the side of the camera.
10 - User's Manual
10
VIVOTEK
3/4"
Please avoid using a conduit with a hex nut larger than 35mm.
≤3/4”
Ø< 35mm
User's Manual - 11
VIVOTEK
11. Install the "Installation Wizard 2" software utility from your software CD. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a browser management session
with the camera.
11
IW2
LAN
Browser
00-02-D1-73-02-02 192.168.5.151 FD8168
0002D1730202
12 - User's Manual
12. With a live view displayed on your laptop, adjust the zoom and focus to obtain an
optimal image. Check the live view to ensure the image is in focus.
The "T" models comes with motorized focus lens. Use the Auto Focus function in
rmware menu for best image.
12
350°
VIVOTEK
350°
13. Replace the desiccant bag on the camera.
13
60°
User's Manual - 13
VIVOTEK
14. Align and install the dome cover.
You can also purchase the AM-713 junction box to place all cabling connections within the
protection of the box .
15. Install the "Installation Wizard 2" software utility on your software CD.
16. The program will search for VIVOTEK Video Receivers, Video Servers or Network
Cameras on the same LAN.
17. Double-click on the camera's MAC address to open a browser management session
with the camera.
14 - User's Manual
VIVOTEK
17. With a live view displayed on your laptop, adjust the zoom and focus to obtain an optimal
image. Check the live view to ensure the image is in focus.
The "T" models comes with motorized focus lens. Use the Auto Focus function in rmware
menu for best image.
User's Manual - 15
VIVOTEK
LED Denitions
ItemLED statusDescription
LED Denition
1Steady RedPowered and system booting, or network
Red LED offPower off
Green LED offNetwork is disconnected
2Steady Red and Green LED blinks every 1
sec.
3Green LED blinks every 1 sec. and RED
LEDblinks consecutively every 0.15 sec.
4Green andREDblinkevery 0.15 sec, Green
andREDlight on, then blink again.
failed
Connected to network
Upgrading rmware
Restoring defaults
5REDLED is on, Green LED blinks andRED
LED is constantly on.
Green andREDLEDs are constantly on. Status after a reset (network
Status after a reset (network connected)
disconnected)
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
16 - User's Manual
Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
VIVOTEK
802.3af
PoE Switch
802.3at for FD9371-EHTV and FD9381-EHTV
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
PoE Power Injector
(optional)
802.3at for FD9371-EHTV and
FD9381-EHTV
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
User's Manual - 17
VIVOTEK
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 20 for
details.
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 74 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 73 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 74 for details.
18 - User's Manual
VIVOTEK
Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
FromForward to
122.146.57.120:8000192.168.2.10:80
122.146.57.120:8001192.168.2.11:80
......
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.
User's Manual - 19
VIVOTEK
Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Network Camera
Model No: FD9371
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 FD9371
0002D1730202
20 - User's Manual
VIVOTEK
Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
IMPORTANT:
The "E" models, e.g., FD9381-EHT, FD9371-EHT, are able to operate in low temperature
•
environments. However, when starting these cameras in a very low termperature condition,
e.g., -40ºC, the embedded heater may take half an hour to warm up the camera. When the
temperature within the canister reaches -10ºC, the camera automatically starts.
User's Manual - 21
VIVOTEK
Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
22 - User's Manual
VIVOTEK
► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 91.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try disable the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
24 - User's Manual
VIVOTEK
Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player.
mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 82.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 82 for details.
Video 16:38:01 2012/01/25
User's Manual - 25
VIVOTEK
Video quality (Constant bit rate)40kbps
Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet,please refer to Setup the Network Camera over the Internet on page
17.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 82.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 64.
Video ModeH.264
Frame size176 x 144
Maximum frame rate5 fps
Intra frame period1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 82.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live
viewing on a mobile device.
26 - User's Manual
VIVOTEK
Using VIVOTEK Recording Software
The product software CD also contains an ST7501 recording software, allowing simultaneous
monitoring and video recording for multiple Network Cameras. Please install the recording
software; then launch the program to add the Network Camera to the Channel list. For detailed
information about how to use the recording software, please refer to the user’s manual of the
software or download it fromhttp://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the
camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN
card, re-start the IW2 utility.
User's Manual - 27
VIVOTEK
Main Page
This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live
Video Window.
Resize Buttons
VIVOTEK INC.
Logo
Camera Control
Area
Hide Button
Host Name
Configuration
Area
Live View Window
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are many
cameras in your surveillance deployment. For more information, please refer to System on page 39.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You
can select any of them for live viewing. For more information about multiple streams, please refer to page
64 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on
the Application page before you enable this function. A total of 3 event conguration can be congured.
For more information about event setting, please refer to page 107. If you want to hide this item on
the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox.
28 - User's Manual
VIVOTEK
H.264 Protocol and Media Options
Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to
Client Settings on page 33.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 38.
Language: Click this button to choose a language for the user interface. Language options are available
in: English, Deutsch, Español, Français, Italiano,
日本語
, Português,
簡体中文
, and
繁體中文
. Please
note that you can also change a language on the Conguration page; please refer to page 38.
Hide Button
You can click the hide button to hide or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size.
Click 50% is to resize the homepage to 50% of its original size.
Click 25% is to resize the homepage to 25% of its original size.
Live Video Window
■ The following window is displayed when the video mode is set to H.264 or H.265:
Video Title
Title and Time
Zoom Indicator
Video (TPC-AV)
Video 17:08:56 2015/03/25
x4.0
Video Title: The video title can be congured. For more information, please refer to Video Settings on
page 51.
H.264 or H. 265 Protocol and Media Options: The transmission protocol and media options for H.264 or
H.265 video streaming. For further conguration, please refer to Client Settings on page 33.
2015/03/25 17:08:56
Time
Video Control Buttons
Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings
on page 51.
Title and Time: The video title and time can be stamped on the streaming video. For further conguration,
please refer to Media > Image > General settings on page 56.
User's Manual - 29
VIVOTEK
PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control, which allows roaming
a smaller view frame within a large view frame. Please refer to PTZ settiings on page 104 for detailed
information.
Global View: Click on this item to display the Global View window. The Global View window contains a
full view image (the largest frame size of the captured video) and a oating frame (the viewing region of
the current video stream). The oating frame allows users to control the e-PTZ function (Electronic Pan/
Tilt/Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation on page 104.
For more information about how to set up the viewing region of the current video stream, please refer to
page 104.
The viewing region of
the curruent video
stream
The largest frame size
Note that the PTZ buttons on the panel are not operational unless you are showing only a portion of the
full image. If the live view window is displaying the full view, the PTZ buttons are not functional.
30 - User's Manual
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