2MP • IP66 (outdoor) • IK10 • Day & Night • Smart Motion Detection (H/T) • Smart VCA
Remote Focus (T) • WDR Pro II • Smart Stream III • SNV II • 50M Smart IR • Shock Detection
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ..................................................................................................................................................... 4
Read Before Use .................................................................................................................................................... 4
Ready to Use ........................................................................................................................................................ 39
Accessing the Network Camera
Using Web Browsers ............................................................................................................................................ 42
Using RTSP Players ............................................................................................................................................. 45
Using 3GPP-compatible Mobile Devices .............................................................................................................. 46
Using VIVOTEK Recording Software ................................................................................................................... 47
Main Page
Client Settings
Conguration
System > General settings ................................................................................................................................... 59
System > Homepage layout ................................................................................................................................ 61
System > Logs ..................................................................................................................................................... 64
System > Parameters .......................................................................................................................................... 67
System > Maintenance ......................................................................................................................................... 68
Media > Image ................................................................................................................................................... 72
Media > Video ...................................................................................................................................................... 86
Media > Video ...................................................................................................................................................... 87
Media > Video ...................................................................................................................................................... 88
Media > Audio....................................................................................................................................................... 97
Network > General settings .................................................................................................................................. 99
The 9165 and 9365 series is a camera line to come embedded with the Smart Motion
Detection feature. The Smart Motion detection, with Human detection and tunable time
lter, can eliminate the defects of traditional motion detection and facilitate the conguration
at a surveillance site.
To learn more about this feature, download its User Guide in:
A key feature in the Smart Motion detection is the Human detection. Based on a human
silhouette database and the rapid responses via an artificial neural network technology,
the Smart engine instantly recognizes human appearances in a video surveillance area.
Since humans are the objects of interest in the majority of video surceillance, the Human
detection feature enables users to quickly congure his installation.
With Human detection, light changes or swaying vegetation, vehicles passing by, or animal
activities in the scene are not taken as event triggers. Only human activities will trigger an
event. This helps reduce false alarms and the time and efforts for a camera conguration.
The 9365 series is an outdoor network camera capable of 1920 x 1080 resolution at 60
fps. With the most updated VIVOTEK SNV and WDR Pro technology, the 9365 series
is capable of capturing the highest quality images in both low light and high contrast
environments.
The 9165 and 9365 series also offers the best in night time surveillance technology. By
adopting Smart IR II technology from VIVOTEK speed domes, the IR illuminators now
align with the remote focus lens’ focus angle to provide the best IR image quality at any
lens setting. This feature optimizes IR intensity, reduces IR hotspots, and increases the IR
effective range up to 50 meters.
User's Manual - 3
VIVOTEK
Revision History
■ Rev. 1.0: Initial release.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
IMPORTANT:
1. Please contact VIVOTEK's certied dealers for power adapters.
2. Installation and maintenance service should only be performed by qualied technicians.
3. If powered by a power adapter, the adapter should be properly grounded.
4 - User's Manual
VIVOTEK
NOTE:
Camera Hardware Preventative Maintenance:
1. Visual inspection of all major components including accessories, cabling and
connections where accessible for signs of deterioration or damage.
2. Check and clean cameras, lenses and housings inside and out as needed.
• Please do not scratch, damage, or leave ngerprints on the dome/front cover and/or
lens because this may decrease image quality.
• For general cleaning of dirty areas, it is suggested to use compressed air to remove
dust and/or other debris in order not to damage the on-board components.
• In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed,
spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth
(dab, please avoid wiping).
• Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may
deform or cause damage to the product. Also, excessive cleaning could damage the
surface.
3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as
necessary.
4. Check and replace the Micro SD memory card as needed.
• Stop edge recording before removing the Micro SD memory card.
• Make sure that the Micro SD memory card is right side up and do not insert it with
force, otherwise it may be damaged.
• When it is raining or the humidity is high, insertion or ejection of the Micro SD memory
card is not recommended.
5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so
please remember to replace the desiccant bags on the inside of the cameras before
reassembly.
6. Check that the camera view has not been blocked by obstacles and that you can see
the property perimeter clearly.
7. Make sure the interiors of cameras and accessories, like mounting kits and/or
enclosures, are clean and dry.
8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.
User's Manual - 5
VIVOTEK
IMPORTANT:
For some customers who already have their own web site or web control application, the
Network Camera/Video Server can be easily integrated through URL syntax. This section
specifies the external HTTP-based application programming interface. The HTTP-based
camera interface provides the functionality to request a single image, control camera
functions (PTZ, output relay etc.), and get and set internal parameter values. The image
and CGI-requests are handled by the built-in Web server.
• To send URL commands in the address bar of your web browser, please remember to
disable the Cross-Site Request Forgery (CSRF) protection in Conguration > Security
> Miscellaneous.
• For up-to-date documentation of URL commands, please go to VIVOTEK’s website,
register an account with a business mail address and submit for authorization for SDK
in Support > Downloads > SDK.
• For any further technical support, please contact our technical support department.
6 - User's Manual
i
Package Contents
■ FD9165 or FD9365
■ Desiccant bag (FD9365), screws, L wrench.
■ Quick Installation Guide.
■ Waterproof cable gland.
WARNING:
1. IR lights emit from ths product.
2. Use live view to verify if the IR lights are on in the night mode.
Symbols and Statements in this Document
VIVOTEK
INFORMATION:
inconvenient or problem situations.
NOTE
Tips
Electrical Hazard
: Notices provide guidance or advices that are related to the functional integrity of
the machine.
: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:
dangerous or hazardous to the machine or you.
occur to an operator.
provides important messages or advices that might help prevent
: These statements indicate situations that can be
: This statement appears when high voltage electrical hazards might
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.
User's Manual - 7
VIVOTEK
Physical Description
FD9165 Outer View
Routing hole
breakaway tab
Dome cover
Microphone
8 - User's Manual
FD9165 Inner View
VIVOTEK
DI/DO terminal
block
Tilt retention screw
RJ45 Ethernet socket
IR LEDs
Lens
PIR
Microphone
Reset button
LEDs
MicroSD card slot
User's Manual - 9
VIVOTEK
FD9365 Outer View
Dome cover
Microphone
IMPORTANT:
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
10 - User's Manual
FD9365 Inner View
VIVOTEK
Tilt retention screw
RJ45 Ethernet socket
DI/DO terminal block
Cable gland hole for
Ethernet
Cable gland hole for DI/DO
IR LEDs
Lens
Reset button
MicroSD card slot
LEDs
User's Manual - 11
VIVOTEK
NOTE:
Some of the sufx syntax used in model naming are listed below:
Ew/ heater for extreme weather
FxFocal length w/ number
Tw/ Remote focus lens
Rw/ PoE repeater
Hw/ High Dynamic Range functionality
MManual focus lens
IMPORTANT:
802.3af or 802.3at
3
ON
OFF
100~240V
AC
7
LAN/PoE
1
658
4
2
9
GE LAN GE LAN
10
The E model camera comes with an embedded heater and requires an 802.3at PoE
switch.
SourceConsumption & Power Input
PoE11W [42.5V(0.26) ~ 57V(0.19)]
DC 12V8W (0.67A)
AC 24V9.5W (0.72A; PF0.55)
SourceOperating TemperatureConsumption & Power Input
PoEHeater ON21W [42.5V(0.5)-57V(0.37)]
Heater OFF11W
DC 12VHeater ON18W (1.5A)
Heater OFF8W (0.67A)
AC 24VHeater ON19.5W (1.48A; PF0.55)
Heater OFF9.5W (0.72A; PF0.55)
* FD9365-HTV-A has no heater.
12 - User's Manual
VIVOTEK
Hardware Installation (FD9165)
IMPORTANT:
If you plan to use the Human Detection feature, make sure you measure the installation
height of your camera. The height information is important for the accuracy of the video
analytics results. Some of the other perspective information are automatically collected by
the onboard S-sensor. The height information enables the horizontal and vertical keystone
corrections of the eld of view. Measure the distance between camera lens and the
ground.
Measured to the
approx. lens position.
Not to the ceiling.
Installation
height
1. Jot down the camera's MAC address for later reference.
XXXXXX
0002D10766AD
User's Manual - 13
VIVOTEK
2. Remove the dome cover by loosening 4 T10 screws.
3. Install an MicroSD card if onboard storage is preferred. Remove the foam pad around
the lens module.
1
14
#Name
1AC24V
2AC24V
3DC12V IN4DC12V IN+
5VIDEO OUT N
6VIDEO OUT P
64
GB
10
1
I
7DI- (GND, also a common GND
for DO, MIC IN, & AUDIO OUT)
8DI1+
9DI0+
10DO111DO012DO+ (12V)
13MIC IN P
14AUDIO OUT P
14 - User's Manual
VIVOTEK
4. Remove the breakaway tab at the bottom or on the side of the dome cover depending
on how you route your Ethernet cable.
OR
5. Note the PIR detection range when choosing an installation position.
PIR
PIR
121°
5M
77.3°
5M
User's Manual - 15
VIVOTEK
6. Drill holes for mounting screws and a cabling hole if applicable. Pull a CAT5e Ethernet
cable through the hole. Secure the camera to wall or ceiling using the included screws.
7. Connect the Ethernet cable to the RJ45 port.
16 - User's Manual
VIVOTEK
8. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.
Shepherd
LAN
Browser
Software Installation
9. Install the
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
Shepherd
utility, which helps you locate and congure your Network Camera
User's Manual - 17
VIVOTEK
9-1. Run the Shepherd utility.
9-2. The program will conduct an analysis of your network environment.
9-3. The program will search for all VIVOTEK network devices on the same LAN.
9-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.
Network Camera
Model No: xxxxxxx
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
FD9165-HT-A
IB8360-W 192.168.4.151 00-02-D1-73-02-02
0002D1730202
18 - User's Manual
VIVOTEK
Forceful Password Conguration
10. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
10-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
10-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.
User's Manual - 19
VIVOTEK
Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
10-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.
20 - User's Manual
VIVOTEK
11. Loosen, but not completely remove, the retention screws on lens module bracket to
adjust the camera’s shooting direction. You can pan, tilt, or rotate the camera lens.
350°
1
60°
2
3
±175°
For the -HT and -EHT models, open a web console. From a web console, open
the firmware configuration page. Enter the Configuration > Media > Image > Focus page. You will see a live stream on screen. If preferred, you can zoom in on
the scene. Use the “Perform Auto Focus” function to automatically tune to a best
image focus. Check the live view to ensure the image is in focus.
Conguration > Media > Image > Focus
1
2
User's Manual - 21
VIVOTEK
12. Install the dome cover. Remove the protective sheet from the dome cover.
Use a small flat-blade screwdriver to press down the small tabs on the terminal
block to secure the DI/DO wires.
22 - User's Manual
Hardware Installation (FD9365)
1. Jot down the camera's MAC address for later reference.
MAC
Network Camera
Model No: XXXXXX
MAC: 0002D1083236
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Pat. 6,930,709
2. Remove the dome cover using the included T10 L wrench.
Made in Taiwan
VIVOTEK
T10
User's Manual - 23
VIVOTEK
3. Remove the hex nuts and cable gland components. On the DI/DO cable gland hole,
there is a plastic plug. Remove it and install the DI/DO cable gland.
5 ~ 6.3mm
DI/DO: 1.8 ~ 2.1mm
4. Pass an Ethernet cable through the routing hole.
24 - User's Manual
VIVOTEK
5. Install the components of the waterproof cable gland to the cable. Leave 18cm of cable
length inside the canister.
approx.
18cm
Ø 5 ~ 6.3mm
6. Use a crescent wrench to tighten the components of the cable gland. Connect the
Ethernet connector to the RJ45 socket.
User's Manual - 25
VIVOTEK
7. If you need to connect sensors or external devices via the DI/DO cable gland, pass them
through the rubber seal and tighten the components of cable gland.
Make sure the clamping claw and rubber seal are properly installed.
26 - User's Manual
8. Shown below is the pinouts of the terminal block. Note that if AC 24V power source
is preferred, an additional power board is required. Please contact your sales
representative for the requirement.
#Name
1AC 24V
2AC 24V
3DC 12V IN4DC 12V IN+
5VIDEO-OUT N
6VIDEO-OUT P
7DI- (Common GND for all DI, DO, MIC-IN, and AUDIO-OUT)
8DI+ 1
9DI+ 0
10DO- 1 (If external devices are powered by external sources, can use DI- as
common ground)
11DO- 0
12DO+ (12V; if used, can be paired with DO- 0 and DO- 1.)
13MIC-IN P
14AUDIO-OUT P
VIVOTEK
1
14
9. Install an SD card if onboard storage is preferred.
64
GB
10
1
I
User's Manual - 27
VIVOTEK
10. Drill holes on the wall or ceiling for installation and routing the cables. You can also
route cables through the side of the camera using the included bushing. You can install
a 3/4" conduit for cable protection. Note that the hex nut of the conduit connector should
not be larger than 35mm.
- OR -
Ø< 35mm
3/4"
≤3/4”
28 - User's Manual
VIVOTEK
11. Install the camera by aligning the key slot holes with the screws and turning the camera
counter-clockwise. Tighten the screws to secure the camera.
12. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.
Shepherd
LAN
Browser
User's Manual - 29
VIVOTEK
Software Installation
13. Install the
Shepherd
utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
13-1. Run the Shepherd utility.
13-2. The program will conduct an analysis of your network environment.
30 - User's Manual
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