Vivotek FD836BA-HTV, FD836BA-EHVF2, FD836BA-EHTV, FD836BA-HVF2 User Manual

FD836BA-HVF2, FD836BA-HTV, FD836BA-EHVF2, FD836BA-EHTV
User’s Manual
H.264 • 2MP • 30M IR • P-iris • Smart Stream • Smart IR
Fixed Dome Network Camera
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................4
Read Before Use ..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................4
Physical Description .........................................................................................................................................5
Hardware Installation ........................................................................................................................................6
Network Deployment ......................................................................................................................................17
Software Installation .......................................................................................................................................20
Ready to Use ..................................................................................................................................................21
Auto Focus (for Motorized Lens Models only) ................................................................................................22
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................23
Using RTSP Players .......................................................................................................................................26
Using 3GPP-compatible Mobile Devices ........................................................................................................27
Using VIVOTEK Recording Software .............................................................................................................28
Main Page Client Settings
Conguration
System > General settings .............................................................................................................................40
System > Homepage layout ..........................................................................................................................42
System > Logs ...............................................................................................................................................45
System > Parameters ....................................................................................................................................47
System > Maintenance ...................................................................................................................................48
Media > Image .............................................................................................................................................52
Media > Video ..............................................................................................................................................66
Media > Audio.................................................................................................................................................75
Network > General settings ............................................................................................................................76
Network > Streaming protocols ....................................................................................................................84
Network > SNMP (Simple Network Management Protocol) ...........................................................................93
Security > User accounts ...............................................................................................................................94
Security > HTTPS (Hypertext Transfer Protocol over SSL) .................................................................95
Security > Access List ................................................................................................................................102
PTZ > PTZ settings ......................................................................................................................................107
Event > Event settings.................................................................................................................................. 111
Applications > Motion detection....................................................................................................................125
Applications > DI and DO ...........................................................................................................................128
Applications > Tampering detection .............................................................................................................129
Applications > Audio detection ...................................................................................................................130
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......132
Recording > Recording settings ..................................................................................................................135
Local storage > SD card management .........................................................................................................140
Local storage > Content management .........................................................................................................141
Appendix
2 - User's Manual
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3
23
29 34 39
144
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URL Commands for the Network Camera ................................................................................................ 144
Technical Specications ........................................................................................................................... 317
Technology License Notice ....................................................................................................................... 319
Electromagnetic Compatibility (EMC) .......................................................................................................320

Overview

VIVOTEK’s FD836BA is a series of robust, dome-style network cameras designed for diverse outdoor applications and offering a broad range of options. Equipped with a Full HD sensor enabling viewing resolution of 1920x1080 at a smooth 30 fps, the FD836BA series is an all-in-one outdoor cameras capable of capturing high quality and high resolution video at up to 2 Megapixels whether in high contrast or low light with WDR and SNV technology.
Further increasing its exibility, VIVOTEK’s FD836BA series provides options for both xed focus
for simple operation without extra electrical power, and remote focus with built-in stepping motors and P-iris to provide precise adjustment remotely.
To meet the demands of any harsh outdoor application, VIVOTEK’s FD836BA series is also armed with IP66-rated housing to help the camera body withstand rain, dust and high pressure water jets from any direction, while its IK10-rated housing provides robust protection against acts of vandalism or other impacts.
Finally, a wide operating temperature range further enhances the camera’s performance and reliability in extremely cold or hot weather, even when using PoE. When choosing VIVOTEK FD836BA series, customers will be offered four options: the FD836BA-HVF2, FD836BA-EHVF2, FD836BA-HTV, and FD836BA-EHTV. Different options can be chosen based on the requirements of your application, such as the need for a specific focusing method or operating environment temperature.
With the highly exible VADP (VIVOTEK Application Development Platform), users can extend the
features of this series by adding third-party applications for the camera. Thus, the series is not only equipped with multiple focusing methods and wide temperature range options, is but ideal for a wide variety of applications.
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i

Revision History

■ Rev. 1.0: Initial release.

Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

FD836BA-HVF2, FD836BA-HTV, FD836BA-EHVF2, FD836BA-EHTV
■ Screw pack
■ Quick Installation Guide & alignment sticker

Symbols and Statements in this Document

INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
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Physical Description

IR LEDs
Motorized or
xed lens
VIVOTEK
SD/SDHC/SDXC Card Slot
Reset button
Terminal block
RJ45 Ethernet port
NOTE:
The "T" and "HT" models have an auto-focus motorized lens. Some of the sufx syntax are
listed below:
E w/ heater for extreme weather Fx Focal length w/ number T w/ Remote focus lens R w/ PoE repeater H w/ High Dynamic Range functionality also known as WDR
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Hardware Installation

1. Jot down the camera's MAC address for later reference. This is especially important if you install numerous cameras at an installation site.
1
Network Camera
Model No: XXXXXX MAC: 0002D1083236
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
2. Remove the dome cover by loosening the retention screws on the dome cover.
Made in Taiwan
2
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3. Loosen and remove the waterproof connectors. Discard the plastic stopper inside the IO connector
3
5~6.3mm
DI/DO: 1.8~2.1mm
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4. Insert an Ethernet cable through the cabling hole.
4
5. Insert the Ethernet cable through the cable gland, and the rubber seal.
5
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6. Remove part of cable sheath.
6
7. You will need an RJ45 crimping tool to attach the Ethernet wires to a connector. When done, connect the cable to the camera’s Ethernet RJ45 socket.
7
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8. Secure the connection by tightening the waterproof components.
8
9. Secure the IO cable connection by tightening the waterproof components. Note that the waterproof cable rubber seal must be installed whether you connect IO wires or not.
9
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10. If applied, connect DI/DO wires, 12V DC power, or audio wires to the terminal block.
# Name 1 EXT_MIC_N
10
10
9
8
7
6
5
4
3
2
1
2 EXT_MIC_P 3 Audio_out­4 Audio_out+ 5 DI­6 DI+ 7 DO­8 DO+ 9 12V DC-_IN 10 12V DC+_IN
11. Attach the included alignment sticker to a preferred location. Drill holes for mounting screws and if preferred, drill one or two routing holes.
A
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12. When fastening the screws, do not completely tighten the screws. Pass cables through the routing holes, and then mount the camera by passing the screw heads through the keyhole slots. Turn the camera counter-clock wise, and then fasten the screws.
12
13. If you route your cables through the side opening, you can use the side bushing to connect a protective 3/4" conduit. The conduit is user-supplied. You can use the included screws to secure the side bushing to wall.
3/4"
13
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Please avoid using a conduit with a hex nut larger than 35mm.
3/4”
Ø< 35mm
14. Install the "Installation Wizard 2" software utility from your software CD. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the same LAN.
Double-click on the camera’s MAC address to open a browser management session
with the camera.
14
IW2
LAN
Browser
00-02-D1-73-02-02 192.168.5.151 FD8168
0002D1730202
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15. With a live view displayed on your laptop, adjust the zoom and focus to obtain an
optimal image. Check the live view to ensure the image is in focus.
The "T" models comes with motorized focus lens. Use the Auto Focus function in
rmware menu for best image.
15
350°
350°
16. Replace the desiccant bag on the camera.
16
60°
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17. Align and install the dome cover.
17
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18. Remove the protection membrane from the dome cover.
LED Denitions
Item LED status Description
LED De`nitions
1 Steady Red Powered and system booting, or network failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
3 Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
4 Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
5 RED LED is on, Green LED blinks and RED
LED is constantly on.
Green and RED LEDs are constantly on. Status after a reset (network disconnected)
Connected to network
Upgrading rmware
Restoring defaults
Status after a reset (network connected)
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Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and other preceding standard SD cards.
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Network Deployment

General Connection (PoE)
When using a PoE switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin­gle Ethernet cable. Follow the illustration below to connect the Network Camera to a PoE switch via an Ethernet cable.
802.3af
VIVOTEK
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non­PoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 20 for details.
IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
Internet
WAN (Wide Area Network ) Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network) Router IP address : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 77 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 76 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 77 for details.
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Congure the router, virtual server or rewall, so that the router can forward any data com­ing into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.
For more information with network conguration options (such as that of streaming ports), please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
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Software Installation

Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Network Camera
Model No: FD836BA
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 FD836BA
0002D1730202
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Ready to Use

1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
FD836BA
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Auto Focus (for Motorized Lens Models only)

On the web console, visit the Conguration > Image > Focus window. Perform the Auto Focus function for best image focus.
Focus here refers to the Remote Focus, applicable to Network Cameras that are equipped with a stepping motor lens. The automated focus adjustment function eliminates the needs to physically adjust camera focus. In an outdoor deployment consisting of a large number of cameras, the auto focus function can be very helpful when these cameras become out of focus after days or weeks of operation. And that can easily result from the effects of natural forces, e.g., shrink and expand due to a wide range of operating temperatures and the vibration caused by wind.
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Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN. If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 94.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX complete installation.
®
control. Follow the instructions to
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IMPORTANT:
Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser. If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed. On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC con­nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis­able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode.
In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
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Using RTSP Players

To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player. mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 85. For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 85 for details.
Video 16:38:01 2012/01/25
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Video quality (Constant bit rate) 40kbps

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
17.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 85.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 66.
Video Mode H.264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 85.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., Quick Time).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.
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Using VIVOTEK Recording Software

The product software CD also contains a VAST recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN card, re-start the IW2 utility.
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
VIVOTEK

Main Page

This chapter explains the layout of the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window.
Resize Buttons
VIVOTEK INC. Logo
Camera Control Area
Hide Button
FD836BA
Host Name
Configuration Area
Live View Window
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are many
cameras in your surveillance deployment. For more information, please refer to System on page 40.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You can select any of them for live viewing. For more information about multiple streams, please refer to page 66 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on
the Application page before you enable this function. A total of 3 event conguration can be congured.
For more information about event setting, please refer to page 110. If you want to hide this item on the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox.
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H.264 Protocol and Media Options
Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 34.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 39.
Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano,
日本語
, Português,
簡体中文
, and
繁體中文
. Please
note that you can also change a language on the Conguration page; please refer to page 39.
Hide Button
You can click the hide button to hide or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size.
Live Video Window
The following window is displayed when the video mode is set to H.264:
Video Title
Title and Time
Zoom Indicator
Video (TPC-AV)
Video 17:08:56 2015/03/25
x4.0
Video Title: The video title can be congured. For more information, please refer to Video Settings on page 52.
H.264 Protocol and Media Options: The transmission protocol and media options for H.264 video
streaming. For further conguration, please refer to Client Settings on page 34.
2015/03/25 17:08:56
Time
Video Control Buttons
Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings on page 52.
Title and Time: The video title and time can be stamped on the streaming video. For further conguration, please refer to Media > Image > General settings on page 57.
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