Vitamix The Quiet One In-counter Series, The Quiet One In-Counter, The Quiet One On-counter Series, The Quiet One Series, The Quiet One On-Counter Use And Care Manual
The Quiet One
Use and Care Manual
Read and save these instructions
Blending Station
ALL MODELS
EN G L I S H I E S PAÑ O L I F R A N ÇAI S
ON-COUNTER
Speed Pulse
START
STOP
61 2 3 4 5
Speed Pulse
START
STOP
61 2 3 4 5
IN-COUNTER
CON TE NTS
English .............................................................................................................................1
Español
....................................................................................................................... 29
Français
.......................................................................................................................57
Important Safeguards
..................................................................................... 4
General Instructions
.......................................................................................... 6
Control Panel
. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ...........8
Programming
............... .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 10
Programming Pre-Set Buttons
Programming Custom Chip
Resetting Pre-Set Buttons
Recipe Options
Machine Assembly ............................................................................................ 14
Compact Cover
Lid
Blade Assembly
Installation ................................................................................................................... 18
Caring for your Machine
.............................................................................20
Troubleshooting
................................................................................... .. .. .. .. .. .. . 22
Warranty
................................................................................................................... 24
Parts List
................................................................................................................... 26
Product Specifications
................................................................................ 28
IMPO RTA NT SAF EGUA RD S
1. Read all instructions.
2. To protect against risk of electrical shock, do not put motor base in
water or other liquid.
3. Close adult supervision is necessary when machine is used by or near children.
4. Unplug the power cord from the wall outlet when the Vitamix® machine is not in use,
before disassembling, when putting on or taking o parts, and before cleaning, other
than washing the container.
5. Never come in contact with moving parts, especially the blades.
6. Do not operate any machine that malfunctions, has a damaged cord or plug, has
been dropped or is damaged in any manner. If you purchased your equipment in
the U.S.A., call Vitamix Technical Support, 800-886-5235 for examination, repair,
possible replacement, or electrical or mechanical adjustment. If you purchased
outside of the U.S.A., please contact your local authorized Vitamix Distributor,
or contact the Vitamix International Division at +1.440.782.2450 or email:
international@vitamix.com for a distributor near you.
7. Do not use attachments not recommended or sold by Vitamix. Doing so will
void the warranty. Alteration or modification of this product in any form is not
recommended as such may result in bodily injury.
8. Do not use outdoors.
9. Do not let the power cord touch hot surfaces or hang over edge of table or counter.
10. Do not place the machine on or near a hot gas or electrical burner,
in a heated oven, or allow machine to touch hot surfaces.
External heat sources can damage the machine.
11. Keep hands and utensils out of container while motor is running to prevent the
possibility of severe personal injury and/or damage to the Vitamix machine.
A rubber spatula may be used, but only when the Vitamix machine is not running.
12. WARNING: Blades are sharp. Handle carefully.
• Never try to remove the blades while container is sitting on the motor base.
• Do not operate with loose, nicked or damaged blades – replace immediately.
• To reduce the risk of personal injury, never place blade assembly on motor base
without the Vitamix container properly attached.
13. The maximum capacity is equivalent to the ounces (liters) listed on the container,
i.e., 48 oz. / 1,4 L, and is substantially less with thick mixtures.
14. Always operate the Vitamix machine with the lid in place and securely attached.
15. Display window area will scratch when contacted with a scouring pad or sharp
object. Use a soft cloth to wipe the control panel area clean.
16. The machine cannot be cleaned with a water jet.
17. It is recommended that for a 120 V installation, you have at least one
20 amp outlet per machine, available within 6 ft. / 1,8 m of the Vitamix.
220 V and 100 V units require a dedicated line. Consult an electrician
for proper electrical needs.
18. CAUTION: Turn power o or unplug the machine before touching movable parts.
Shut o power switch at night or whenever machine will be left unattended.
4
WARNINGS!
Three-prong adapters are not to be used in Canada.
IMPORTANT NOTES!
The instructions appearing in this Use and Care Manual cannot cover every possible
condition and situation that may occur. Common sense and caution must be
practiced when operating and maintaining any appliance.
FIGURE A FIGURE B
Save These Safety Instructions
• The Vitamix blender’s U.S.A. power cord comes equipped with a three-prong
(grounding) plug which mates with a standard three-prong wall outlet (Figure A).
This cord will vary for countries outside the United States of America.
• Adapters (Figure B) are available for two-prong outlets. Do not cut or remove the
third (ground) prong from the plug or power cord.
• Consult your electrician if you are not sure if the wall outlet is grounded through the
building wiring. With a properly grounded two-prong wall outlet, ground the machine
by attaching the tab on the adapter to the wall outlet cover by means of the screw in
the center of the cover (Figure B).
5
GENE RA L INSTRUC TI ON S
Instructions for using the Pre-Set Program Buttons
The following is the basic settings of the six Pre-Set buttons for The Quiet One®.
These programs, numbered 1 through 6, are blending cycles designed for the most
commonly made drinks. Depending on the viscosity of the drink you are creating,
selecting one of the Pre-Set programs will run the machine for a full cycle. The
machine will stop by itself when the cycle is complete. A cycle varies in speed and
length. Your machine’s Pre-Set options may dier due to program revisions or due
to the dierence of recipes, your results may also vary.
BUTTON 1: General Purpose / Smoothie – blends smoothies and thin drinks
consisting of juice and ice to a creamy consistency. (:18)
BUTTON 2: Double Smoothie – blends similar drinks to that of button 1 but
at larger volumes. (:18)
BUTTON 3: Frozen Coee and Juices – blends light coee drinks to a
creamy consistency. (:18)
BUTTON 4: Ice Cream Drinks – blends drinks containing hard ice cream to
a thick shake consistency. (:28)
BUTTON 5: Double and hard-to-blend ice cream drinks. (:20)
BUTTON 6: Thick Hard-to-blend Smoothie – blends thick frozen fruit & hard
ingredients for a thick but consistent smoothie. (:28)
Blending Tips
1. Place liq uids and soft foods i n th e container f irst, solid items and ice last.
Although not nece ssary for processing, you may wan t to cut or b reak food into
smaller piece s for more pre cise measuring of ing redients. Thawed or par tial ly
thawed fru it i s recommended.
2. As a general rule, compared to other ble nders, you do not need as much
ice to make an equally frozen drink in Th e Qu iet One®. If your recipe
freeze s up, try red ucing the amount of i ce.
3. Set the container on the motor base by aligning it over the ce ntering p ad
anchored to the ba se. (Moto r must be co mpletely stopped befo re posit ioning
conta iner.) Con tainers are not to be used for hard, dry materials. Avoid running
your machine with the container empty.
4. Always u se a lid that is securely atta ched whe n blending.
5. Plug the machine into the nearest outl et ( if unplugged). Press the
On/Off swi tch to on. Select desired progra mmed setting by pressing
any of th e Pre-Set but tons 1 th rough 6. The machine will immediately
begin to cycle thro ugh the selected program and tu rn o ff w hen the
program is complete. (NOTE: Each butt on has a differe nt pre-s elected
combi nation of speed and length for blen ding.)
6
6. Once one of the six Pre-Set program buttons is pushed, the machine will start and
stop automatically. By pressing another Pre-Set button, the machine will stop the
blending cycle.
7. When the cycle is complete, the blender stops. Wait until blades come to a
complete stop before removing the lid and/or container from the motor base.
8. Remove the container, pour, garnish and serve the drink.
9. Press the On/O power switch to o when not in use.
Maintenance Tips
• Never bang the container against a surface to loosen the ingredients.
Remove the container from the base and use a rubber spatula to remove
thick mixtures from the bottom of your container.
• Never shake or rattle a container while in use.
• Never remove the container before the machine has come to a complete stop.
• Never start the motor before the container is in place.
WARNINGS!
• Turn power o or unplug the machine before touching movable parts.
Shut o power switch at night or whenever machine will be left unattended.
• If you detect a change in the sound of the machine or if a hard or foreign object
comes into contact with the blades, do not serve the drink. Inspect your blade
assembly for loose, nicked or missing parts. If parts are loose, missing, or nicked,
replace with new blade assembly. (See page 17.)
IMPORTANT NOTES!
• Check your blades daily for loose, nicked or missing parts. If you find something
is loose, nicked or missing, replace the blade assembly before use (see page 17).
Do not tighten hex-headed screw (on top of blade assembly). If loose, replace
blade assembly immediately.
• The instructions appearing in this Use and Care Manual cannot cover every
possible condition and situation that may occur. Common sense and caution must
be practiced when operating and maintaining any appliance.
• On all units, the built-in thermal protector keeps track of how hot the motor gets
and will warn the user and eventually shut down the motor if the motor is overheating.
When overheated, the display will instruct the user to remove the container and
run the machine until cool. This takes about two minutes. See page 23, “Cooling the
Motor,” for complete instructions. When the thermal protector shuts the motor o,
review your processing techniques and your instructions. Your recipes may be too
thick or have too much material in them. Consider adding more liquid and consult
Vitamix® Customer Service or your local Vitamix Distributor for further assistance.
7
CON TR OL PA NE L
8
9
Speed Pulse
START
STOP
61 2 3 4 5
Speed Control Pre-Set Programs High/Low Pulse
On/O Power Switch: Located on the back of the motor base, the On/O switch
controls the power to the machine. While plugged in, switch to on to ready the
machine for blending. Shut o the power switch at night or whenever the machine
will be left unattended.
Start /Stop Button: Pressing Start(
)/Stop( ) once starts and runs the machine
and turns the blade. Press Start/Stop button again to stop the machine and the blade.
Speed Buttons: Press the
button to gradually increase the speed of the blade in
increments of 1%, up to 100%. Press the
button to gradually decrease the speed
of the blade in increments of 1%, down to 7%. Speed is used to set the blending
speed of the Pulse buttons (see Instructions, page 9) and the Start/Stop button.
Pre-Set Program Buttons: These buttons, numbered 1 through 6, are
pre-programmed blending cycles designed for the most commonly made
drinks. Depending on the viscosity of the drink you are creating, pressing one of
the six Pre-Set program buttons will run the machine for a full cycle. The machine
will stop by itself when the cycle is complete. A cycle varies in speed and length;
see the Instructions on page 6 for a complete description of the range of each
Pre-Set button. Each button can be reprogrammed to any recipe through custom
programming or by reprogramming to any of the 34 available recipes. See page 10
for instructions on creating custom programming. Due to dierence of recipes, your
results may vary.
IMPORTANT NOTES!
Start/Stop Button: Pressing one of the Pre-Set program buttons, while the motor is
running, will stop the machine.
Speed Button: These settings will reset if the power is shut o.
Display Window: This area, depending on which button is pressed, displays
a variety of operation messages. A “Ready” message appears when there is
power to the machine.
Owner Controls: The owner control panel is accessible by activating the Power
Switch located on the back of the motor base while depressing button 2.
• Once the unit powers up, the display will cycle through
three screens. The first indicates the current program
version. The second indicates which program is running on
the machine. The third will indicate the motor temperature
(NORM, WARM, HOT), and the total hours of operation,
including production and testing. This time can not be cleared.
Once this screen is reached, button 2 can be released.
• Depress button 2 within 12 seconds to scroll through
the menu settings.
• The first press will reveal the timer. Total operation
is recorded in hours, minutes and seconds; including
production and testing. This time cannot be cleared.
• The second press will reveal the name of the program controlling the
Pre-Set buttons. If you are using the Advance
settings, this will read
“VITA-MIX ADVANCE PROGRAM.”
• The third press will reveal an option to reset the Pre-Set buttons to the
original factory settings.
Pulse Buttons: The pulse provides a quick increase or decrease in speed of the
blade when blending or refreshing a drink. Press
to increase the motor to
speeds that range from 51%-100%. Press
to decrease the motor speed down to
a range of 50%-7%. The Pulse button will override the running program as long as it
is depressed. Once released, the original program continues its cycle.
• The Pulse High ( ) and Low ( ) speed is set by using the Speed buttons.
To set, while pressing and holding a Pulse button, press the Speed
or button until
the desired motor speed is reached. The pulse speed will remain at this setting until
changed again with the Speed buttons.
VITA-MIX CORP
VERSION #201
TEMP COUNT TOTAL
NORM 25 100
TIMER HR: MIN: SS
0: 10: 33
VITA-MIX ADVANCE
PROGRAM #201
1 TO OVERWRITE
CURRENT PROGRAM
PROG RA MM ING
10
11
The Quiet One® is pre-programmed with an Advance® program which is optimized
for the Advance® container. The program can be customized by using the control
panel, or a programming chip or programmer software kit available from Vitamix®.
Call your distributor or customer service for more information.
Programming Pre-Set Buttons
1. Access the 34 stored programs by activating the power switch located on the back
of the motor base while depressing the High Pulse button. The display will say
“BUTTON SET UP”
2. Press the Speed
or buttons to scroll through the “Recipe” numbers until you
reach the one you want. (For a description of each recipe, see page 12.)
3. Press the Pre-Set button that you want to program for the recipe selected.
For Example: If you wanted to program
button 1 with recipe #17:
1. After accessing the stored programs as described in step 1,
the display window will say “BUTTON SETUP.”
2. Press the Speed
button until the screen displays “Recipe 17.”
3. Press the 1 button to apply Recipe 17.
4. Either continue programming the other five buttons or
press the High Pulse button to exit and continue blending.
Programming your Machine
with a Custom Chip
1. Turn on the machine.
2. Remove the container and rotate the machine to the rear so
that you can see the programming port.
3. With the rear of the machine facing towards you, insert
the custom programmed chip (with the words, “THIS SIDE
FACING TO THE FRONT OF THE MACHINE” toward the left)
into the port located on the right hand side of the machine
opposite the On/O switch. Push gently until chip engages
into the port. The display window will read “NEW MODULE.”
4. Within 10 seconds, the six Pre-Set buttons will be
re-programmed and the display window will read
“Saved” then “Ready.”
5. Remove the programming chip, return it to the original
package and store in a safe, easily accessible spot.
6. Press one of the six Pre-Set buttons to reveal, in the display
window, the name of the program/drink.
BUTTON SET UP
RECIPE 1
BUTTON SET UP
RECIPE 17
BUTTON SET UP
RECIPE 17-------->1
READY
Custo m Program med Chi p
Resetting the Pre-Set Buttons
to the original factory settings
1. Access the Owner Controls by activating the power switch located on
the back of the motor base while depressing button 2.
2. Once the unit powers up, it will cycle through three screens then stop on the motor
status screen. Depress button 2 again, within 12 seconds, to scroll through the
menu settings.
3. Scroll using button 2. The screen will display “1 TO OVERWRITE CURRENT
PROGRAM”. Depress button 1 to reset to the original factory settings.
IMPORTANT NOTES!
Programming Chip: If the above programming steps are taken and the custom
programming does not appear with the first blend cycle, turn the chip 180˚
(side-to-side) and try again.
12
13
1
General Purpose/
Smoothie
Ramps up to 60% for 18 seconds
:18
2 Double Smoothie
Ramps up to MED (45%) for 6 seconds, then (58%)
for 8 seconds, then HIGH (85%) for 4 seconds
:18
3 Frozen Coee & Juices
Ramps up to LOW (25%) for 4 seconds then to MED (60%)
for 14 seconds
:18
4 Ice Cream Drinks
Ramps up to MED (55%) for 5 seconds, then LOW (25%)
for 7 seconds, then (12%) for 16 seconds
:28
5
Double & Hard to Blend
Ice Cream Drinks
Ramps up to MED (51%) for 10 seconds, then ramps
up to HIGH (85%) for 10 seconds
:20
6 Thick Hard-To-Blend
Ramps up to LOW (15%) for 7 seconds,
then gradually ramps up to HIGH (82%) for 21 seconds
:28
7 Medium Smoothie
Gradually ramps up to HIGH (100%)
:20
8
Hard to Blend Smoothie
Gradually ramps up to HIGH (100%)
:25
9 Thick Smoothie
Ramps up to MED (50%) for 15 seconds,
then ramps up to HIGH (100%) for 20 seconds
:35
10 Mix, Light Juice
Runs on LOW (10%)
:04
11 Heavy Smoothie
Runs at MED-HIGH (75%), ramps up, back down,
then up to HIGH (100%)
:40
12
Hard to Blend Smoothie
Runs on LOW (7%) for 25 seconds, quickly ramps up to HIGH (100%),
then decreases to LOW (7%), and quickly back to HIGH (100%)
:40
13 Regular Iced Coee
Quickly ramps up to HIGH (100%)
:09
14 Double Iced Coee
Quickly ramps up to HIGH (100%)
:13
15 Thick Coee
Ramps up to MED (55%), gradually decreases to LOW (7%),
then quickly up to HIGH (100%)
:30
16 Multiple Coees
Ramps up to LOW (25%), gradually ramps up to MED (50%),
then up to HIGH (100%)
:25
Recipe Options Arranged by recipe number (#) and drink type:
DRINK TYPE# DESCRIPTION
RUN
TIME
17 Multiple Coees 2
Ramps up to LOW (25%), gradually ramps up to MED (50%),
then up to HIGH (100%)
:30
18 Small Coee
Gradually ramps up to MED-HIGH (75%)
:14
19 1-2 Drink Cocktail
Ramps up to HIGH (90%)
:13
20 3-4 Drink Cocktail
Ramps up to MED (45%), then ramps up to HIGH (100%)
:25
21 Kids Cup
Starts at MED (55%), then decreases to LOW (7%),
then to HIGH (100%)
:30
22 Bar Shake
Gradually steps up to HIGH (100%)
:25
23 Bar Special
Ramps up to MED (58%), decreases to LOW (22%),
then gradually steps up to HIGH (100%)
:35
24 Utility Blend
Ramps up to MED (40%), then gradually increases to
MED-HIGH (75%)
:25
25 1 Shake
Ramps up to MED (50%), decreases to LOW (25%),
then gradually decreases to LOW (15%)
:20
26 2 Shake
Ramps up to MED (50%), decreases to LOW (25%),
then gradually decreases to LOW (17%)
:30
27 3 Shake
Ramps to HIGH (100%), decreases to LOW (25%),
then decreases to LOW (15%)
:20
28 Ice Cream Drink
Ramps up to MED-LOW (35%), then ramps to MED-HIGH (75%)
:15
29 Small Shake
Ramps up to MED (58%), then decreases to LOW (25%)
:10
30 Hard to Blend Shake
Ramps up to MED-HIGH (80%), decreases to MED (51%),
then gradually increases to HIGH (100%)
:25
31 General Program 1
Ramps up to HIGH (100%)
:25
32 General Program 2
Slowly ramps up to HIGH (100%)
:45
33 General Program 3
Quickly ramps up to MED (40%), decreases to LOW (15%),
then up to HIGH (90%)
:24
34 General Program 4
Quickly ramps up to MED (45%), then gradually increases
to MED-HIGH (75%)
:35
PROG RA MM ING
MACHINE ASSEM BLY
Compact Cover
Cover Door:
1. The cover door can be removed by opening it until the door is horizontal.
Then, gently spread the sides of the door over the round hinges and remove.
2. To reinstall the cover door, gently spread the sides of the door and place the
door hinge cutouts over the round hinges.
FIGURE A
IMPORTANT NOTES!
Containers:
• The Quiet One® machines are optimized for use with the Vitamix® 48 oz. / 1,4 L
Advance® container (3 sided container). The 64 oz. / 2,0 L standard container will
not fit in the compact cover used on the The Quiet One®. Contact Vitamix customer
service at 800-886-5235 or contact your distributor for more information.
• Outside the United States and Canada, your machine may come with a dierent
container configuration.
Back Cover:
For enhanced sound reduction, the sound enclosure for the The Quiet One® is
secured to the base using a patented magnetic system. Aside from the advantages
of reducing blending noise over that of mechanically attached door systems, the
magnetically attached system allows for fast and easy removal for cleaning.
To remove the sound enclosure:
• First ensure that the container has been removed from the unit.
• Grasp the enclosure with both hands.
• Tilt slightly back and pull the enclosure straight up (See Figure B).
To replace the sound enclosure:
• Start with the back cover detached from the cover door
• Align the opening in the base plate of the back cover (See Figure C)
• Start on one side of the centering pad and slowly lay the back cover
into position ensuring that the sound dampening pad is not pinched by
any portion of the base plate (Figure D)
FIGURE B FIGURE C
FIGURE D
14
15
Two-Piece Lid (Figure A)
48 oz. / 1,4 L Advance® Container
The two-piece lid is easy to clean and easy to put on, take o and seal.
• To remove a fully latched lid, lift the two tabs an pull upward and o.
• Twist the center lid plug to fasten or remove.
One-Piece Lid (Figure B)
48 oz. / 1,4 L Advance® Container
The one-piece lid is easy to clean and easy to put on, take o and seal.
• There is no lid plug for this lid.
• Ingredients can be added through port on top.
To secure lid plug, rotate it so
one tab locks between the notches
on top of rubber lid
MACHINE ASSEM BLY
FIGURE A
FIGURE B
Blade Assembly
Blade Agitator Assembly: The blade assembly
includes a precision-hardened stainless steel blade
with enclosed double sealed steel ball bearings for
maximum durability. The rugged blade assembly
literally explodes molecules of food and ice in the
container, helping every batch to homogenize
more eectively. The blades do not need to
be removed for normal cleaning. (Refer to the
information below to remove or replace.)
Drive Spline: Inserts into drive socket on the motor
base to turn the blade.
Note: Removing and replacing your container
while the coupling is still rotating will strip the
drive spline “teeth.” (This part is NOT removable.)
Retainer Nut: Must be snug. Order the available
Retainer Nut Wrench for best results. (Refer to
the information below to remove or replace.)
Blade Assembly Removal
At times, it may be necessary to give your blades
additional cleaning. An easy-to-use blade assembly
removal wrench (Item #15596) may be purchased.
Turn the container upside down and grip firmly.
Insert retainer nut wrench in groove of retainer nut
and rotate counterclockwise to loosen. Then grip
blades with a cloth and remove retainer nut by hand.
Replacing Blade Assembly: With the container
upside down, grip blades with cloth, insert into
the container bottom and align with flat sides of
container opening. Place retainer nut on and hand
tighten. Using the retainer nut wrench, carefully
turn clockwise until secure, using wrench.
Do not force. If it is not tight enough, you
will notice increased container noise.
Retainer Nut Wrench
Retainer Nut Wrench in use
WARNINGS!
Never use a blade assembly with loose, damaged or nicked components.
Caution: Do not remove blades or blade assembly unless absolutely necessary!
Never attempt to take the blade assembly itself apart. This will void the warranty.
16
17
INSTA LL ATION
18
Under hanging or wall
12.0 in. / 30,5 cm 12.0 in. / 30,5 cm
12.0 in. / 30,5 cm
ADDItIonAl
UnIt
(if applicable)
ADDItIonAl
UnIt
(if applicable)
In-CoUntER
HolE
Cut:
4.4 in. / 11,1 cm
by
5.9 in. / 14,9 cm
19
In-Counter Machine
Preparing the counter Area:
• Before cutting holes, make sure that there is adequate clearance under the counter for the
motor. The motor will extend about 3.0 in. / 7,6 cm below the counter but it is best to allow
at least 10.0 in. / 25,4 cm from the under-counter to shelves or any other equipment under
the counter. Also, when using the removable cover design, the back of the hole must be at
least 4.3 in. / 10,8 cm from any wall to allow for cover door clearance.
• An extra 4.0 in. / 10,2 cm of open space above the top of the cover will be needed for
placement and removal of the In-Counter machine.
• If installing unit into a cabinet with doors, including cabinets with a curtain or extended skirt,
a 4.0 in. / 10,2 cm diameter flexible duct (dryer hose) must be used to vent exhaust. Attach
the duct to the bottom exhaust by forcing the end of the hose over the exhaust bae of the
unit. Run the duct out of the cabinet for proper ventilation. Multiple units should not vent to a
common manifold unit but to separate places with separate vent ducts.
• When cutting holes for placement of multiple In-Counter units, position the edge of the
machines at least 12.0 in. / 30,5 cm apart to ensure quick cleaning and proper venting
between machines.
• It is recommended that for a 120 V unit In-Counter installation, you have at least one 20 amp
outlet per machine under the counter, available within 6 ft. / 1,8 m of the machine. 220 V and
100 V units require a dedicated line. Consult an electrician for proper electrical needs.
• The In-Counter unit also requires a gasket (provided in the machine’s original package)
to be placed between the machine and the counter.
• Refer to The Quiet One® In-Counter template (provided in the machine’s original package)
for detailed installation guidelines and a template.
WARNINGS!
Do not vent hose into a wall, ceiling or a concealed space of a building or cabinet.
Do not use hose clamps or equivalent to attach exhaust hose on machine.
When removing blender from the counter, always remove the container,
cover door and back cover from the machine first. Do not strike the blender when
removing from the counter. Do not use the In-Counter gasket on a wooden counter.
Discoloration of the counter will occur.
IMPORTANT NOTES!
Do not use the In-Counter on wooden counter tops. The gasket located between the
machine and the counter will leave permanent black marks on wood. The area below
the counter must have adequate ventilation to provide air circulation around each
motor. This will prolong the life of your machine. If storing powders, mixes, sugars,
etc., around the machine, make sure containers are tightly sealed. The intake and
exhaust air caused by running the machine will disperse any loose products.
On-Counter and In-Counter Blending Station
Electrical Requirements:
• 120 V, 50/60 Hz, 15 amps
• Uses a U.S.A. three-prong grounded cord.
• 20 amp outlet per machine is recommended.
Do not use extension cords with machine.
• 220 – 240 V, 50/60 Hz, 1300 – 1550 Watts
• 100 V (Japan), 50/60 Hz, 1000 Watts
On-Counter Dimensions:
• 18.0 in. / 45,7 cm high with lid closed
• 24.5 in. / 62,2 cm high with lid open
• Depth: 10.7 in. / 27,2 cm with handle
• Width: 8.5 in. / 21,6 cm
In-Counter Dimensions:
• 16.5 in. / 41,9 cm high with lid closed
• 23.0 in. / 58,4 cm high with lid open
• Depth: 10.7 in. / 27,2 cm with handle
• Width: 8.5 in. / 21,6 cm
• Depth below counter: 1.2 in. / 3,0 cm
Recommended distance between machines and under hang or wall:
12.0 in. / 30,5 cm from the edge of each machine or as far apart as possible
CARI NG FOR YO UR MACHINE
Cleaning Products
Solid Supra, Solid Power,
Guardian Acclaim, Solid Guardian Plus,
Solid Super Impact, Solid Insure
Diverpak
Eclipse H2, Liqui-Safe L7
Acclean
Poly-Brite
Glow MB-1
Lustre NC-25
Lustre Plus
PSRA 41-D, PSRA 41-E
Liqui-Ware 1, Liqui-Ware MC
D-Flex, Sur-Met
Rinse Aids
Solid Rinse Dry, Solid Brilliance,
Jet Dry, Rinse Dry
Destainer
NuWare
Suppliers in U.S.A.
Diversey, Livonia, MI
800-521-8140
Diversey, Livonia, MI
800-521-8140
Wesmar Company, Inc.
Seattle, WA 206-783-5344
www.wesmar.com
Anderson Chemical Co.
Litchfield, MN
800-366-2477
www.andersonchemical.com
Ecolab, Inc., St. Paul, MN
800-352-5326
www.ecolab.com
Diversey, Livonia, MI
800-521-8140
20
21
IMPORTANT NOTES!
Cleaning Products: Do not use abrasive cleaning agents or concentrated bleach when
cleaning. Do not use any cleaners containing quanitary sanitizers on polycarbonate
components (i.e., Advance® containers, covers). Do not use any of the following cleaning
products: automatic dishwashing detergents, oven cleaners, steel wool or other abrasive pads.
Cover: Do not wash cover door, handle or back cover in dishwasher. It is recommended
that the handle not be disassembled during cleaning. However, if you choose to
disassemble the handle from the cover, make sure to not over-tighten it when
reattaching it to the cover. Doing so will cause damage.
Container: Do not let mixtures, liquids or food products dry in the container. Rinse after
use. Dry product may lock around the blade and weaken/tear the bearings seal when
restarted. Do not place containers in the freezer. Extremely low temperature combined
with hot ingredients and/or the immediate rapid action of the blade may crack the
container. Microwaving and automatic dishwashing are not recommended.
Motor Base/Control Panel: Unplug the power cord and gently wash the outside
surface with a damp soft cotton cloth moistened with a mild solution of warm
water* and nonabrasive detergent or nonabrasive liquid spray cleaner. Be careful
to not scratch or scrub the display window on the control panel. Never immerse
motor base in water or other liquid. Dry with a soft cotton cloth.
Lid: Wash in warm, soapy water. Rinse clean under running water and dry.
Cover Door:
The cover can be removed (see pages 14 and 15) and cleaned by placing
under running water and washing with a soft cloth. Wipe dry and replace back on the base.
Sound Dampening Gasket and Container Centering Pad: The sound dampening
gasket located between the base and the cover door can be removed for cleaning
by simply pealing it o the base after the cover has been removed. (See
pages 14
and 15
for cover removal).
Wash the gasket and pad in warm, soapy water. Rinse clean under running water and dry.
Reassemble before use. To reinstall the sound dampening gasket, simply lay it on the base
making sure that it fits snuggly against the centering pad. Replace the sound enclosure as
directed on page 15. Make sure the gasket is seated properly against the blender and the
centering pad. The gasket and the centering pad should be flat on the motor base.
Container: The Advance® container has been designed to be chemical resistant.
However, for maximum container life, hand washing is recommended.
To Clean: Wash all container parts in warm soapy water. Rinse and drain.
Do not soak the blade agitator assembly.**
To Sanitize: After all solid residue is removed, fill container ¾ full with a sanitizing
solution mix.*** Return container to motor base and firmly position the two-piece lid.
Run machine on a high speed for 30 seconds. Turn machine o and allow mixture to
stand in the container for an additional 1 ½ minutes. Pour out bleach mixture.
Return container to motor base and run machine empty for an additional
5 seconds. Do not rinse after sanitizing. Allow container to air dry.
IMPORTANT NOTES!
Sound Dampening Gasket:
Do not wash in the dishwasher. High temperatures and
chemicals may cause the pad to swell. Do not soak. The gasket may absorb water and swell.
It can take 24-48 hours of air drying before it returns to its original size.
Blade Assembly: Do not soak the blade agitator assembly.
* Be sure to wring excess water out of cloth or sponge when cleaning around
the controls or any electrical part.
** To prolong polycarbonate container life, Vitamix recommends using soaps with a
low PH balance, such as a liquid dishwashing detergent (Ivory Liquid®). Due to the
nature of polycarbonates, automatic dishwashing is not recommended.
*** Recommended sanitizing solution: 1.5 tsp. / 7,4 ml institutional or household
bleach in 2 qt. / 1,9 L water.
Problems:
• Loud noise from blender
container blade area
• Container blades do not spin
• Increased vibration
• Leaking from bottom of container
Possible Actions:
a. Broken or worn drive socket. Replace (Item
#891). Instructions are included with part.
b. Check blade assembly for loose, damaged
or nicked components and replace.
c. Tighten retainer nut with the retainer nut
wrench moving clockwise until it is snug.
(See page 17.)
• Loud grinding noise from the
blender motor
Damaged motor bearings, your machine
may need to be repaired.
• Machine will not run
• Display window does
not say “Ready”
a. Double-check to make sure power
cord is firmly in power outlet.
b. Check to make sure the On/O power
switch is in the on position.
c. Turn the On/O power switch to o,
then on, to reboot the electronics.
• Machine starts then shuts o Make sure there is power to the machine.
• Display window reads
“SHUT DOWN SEE MANUAL”
Let the machine cool for an hour, restart.
• Display window reads
“MOTOR LOCKED PROGRAM
TERMINATED”
Let the machine cool for an hour, restart.
• Machine is running irregularly
• “NO PROGRAM” is displayed
when a button is pushed
• Button pressed starts wrong
program
• Machine starts by itself
• A specific program
button is defective
• Machine does not work
when first tried
• Machine works but no information
displayed on screen
• Program buttons run the blender
on the same speed
a. Turn the machine o and on again
to reset the programming.
b. Try plugging the machine into a
new outlet.
TROU BL ES HOOTI NG
22
Problems:
• Display window reads
“CORRUPT DATA”
Possible Actions:
Turn the machine o and on
again to reset the programming.
• Display window reads “THERMAL
SENSOR FAILURE”
Call Vitamix technical support.
• Machine stops in the middle
of its blend cycle and resets;
display window reads
“VITAMIX GENERAL PROGRAM”
then “READY”
a. Plug the machine into its own
power supply.
b. Make sure the machine is not running
on a long extension cord.
• If the machine has overheated:
The motor will stop and
the message “MOTOR HAS
OVERHEATED REMOVE THE
CONTAINER, THEN PRESS START,”
will scroll across the display
window, while the words
“HOT SHUTDOWN” will remain
in the display window alerting
you of the problem.
Remove the container, shut the cover
door and press the Start/Stop button
and run the machine for two minutes.
When the motor is cool, “READY”
will appear in the display window.
If you cannot fix your machine with these suggestions, technical help is available
by calling Vitamix® technical support at 800-886-5235. If you purchased your
equipment outside the U.S.A., contact your local Vitamix Distributor or telephone the
Vitamix International Division at +1.440.782.2450 or email international@vitamix.com
for a distributor in your country. For online help, visit www.vitamix.com/foodservice.
23
WAR RA NT Y
LIMITED WARRANTY
In order to maximize the life and keep your Vitamix® product in good working order,
it is important that you follow a few simple maintenance tips:
1. Periodically inspect the drive socket for visible wear and tear, cracks, or
brakes to the socket. If damage is found, replace the drive socket with the
extra drive socket enclosed with your blender. To purchase additional
replacement drive sockets contact Vitamix at 1-800-437-4654 (1-800-4DRINK4)
for a dealer near you. For customers outside the U.S.A., contact your authorized
Vitamix Distributor, or call the Vitamix International Division at +1.440.782.2450 or
email international@vitamix.com for a distributor near you.
2. Manually rotate the blade bearing assembly to make sure it turns without
hesitation or doesn’t spin too freely. If the blade hesitates or spins too freely,
contact Vitamix at 1-800-437-4654 (1-800-4DRINK4) for warranty information or
a dealer near you. For customers outside the U.S.A., contact your authorized
Vitamix Distributor, or call the Vitamix International Division at +1.440.782.2450
or email international@vitamix.com for a distributor near you.
3. Never run the machine without the centering pad properly placed on the base.
Vita-Mix® Corporation (hereinafter “Vita-Mix”) warrants to the original end-user
(proof of purchase required) purchased in the U.S.A., that this commercial
Vita-Mix blender (hereinafter the “Equipment”) is free from defects in material
and workmanship for the warranty periods applicable to the Equipment as
described herein and subject to the conditions set forth below.
Motor Base
Vita-Mix warrants to the original end-user that:
• If the motor base fails within thirty (30) days from the date of purchase,
Vita-Mix will replace the motor base without charge.
• If the motor base fails after thirty (30) days but within one year from the date
of purchase, due to a defect in materials or workmanship, Vita-Mix will assume
the cost of all parts and labor necessary to repair the motor base.
• If the motor base fails after one year but within three (3) years from the date
of purchase due to a defect in materials or workmanship, Vita-Mix will assume
the cost of the parts deemed necessary to repair the base.
Container, Lid, Blade Assembly, Drive Socket and Sound Enclosure (if included)
The container, lid, blade assembly, drive socket and where included a Vita-Mix
manufactured sound enclosure, are warranted against defects in material and
workmanship for one year from the date of purchase.
Conditions
• The warranties contained herein run only to the original end-user and are
not transferable. To make a warranty claim, proof of purchase is required.
• This warranty is the sole remedy of the purchaser and sets forth the only obligations
24
of Vita-Mix and does not cover normal wear-and-tear, abuse, misuse,
negligent use, alteration of the base or container (or the sound enclosure),
or exposure to extreme conditions and is only valid if the Equipment is used in
accordance with the accompanying instruction booklet (which may also be
accessed at www.vitamix.com/foodservice).
• If applicable, improper installation or ventilation in the case of the in-counter model of
the Equipment, or placing the Equipment in a sound enclosure not manufactured by
Vita-Mix will void this warranty.
• This warranty is void in the event that repairs to the Equipment are performed
by someone other than Vita-Mix or an authorized Vita-Mix Service Center.
Vita-Mix will not be responsible for the cost of any unauthorized repairs.
• The sole obligation of Vita-Mix under this warranty is to repair or replace
the warranted part or parts as determined exclusively by Vita-Mix.
In no event, whether based on contract, indemnity, warranty, tort (including
negligence), strict liability or otherwise, shall Vita-Mix be liable for any special,
indirect, incidental or consequential damages whatsoever including, without
limitation, loss of profit or revenue. The above limited warranty is your exclusive
remedy, and you and Vita-Mix hereby expressly disclaim all other warranties or
conditions, express or implied, statutory or otherwise, including any implied
warranty of merchantability and any implied warranty of fitness for a particular
purpose, and, without limiting the generality of the foregoing, you and Vita-Mix
hereby expressly exclude, to the extent permitted by law, the application of any
sale of goods legislation and the United Nations Convention on Contracts for
the International Sale of Goods, as may be applicable.
Some jurisdictions do not allow a limitation on implied warranties
or on special, incidental or consequential damages.
No employee of Vita-Mix or any other person is authorized to make any
warranty in addition to or amendment of the warranties made herein.
For warranty details for machines purchased outside the U.S.A., contact your
authorized Vita-Mix distributor, or call the Vita-Mix International Division at
+1.440.782.2450 or email international@vitamix.com for a distributor near you.
In the event your Vita-Mix blender needs service or repair covered by the terms
of this warranty, please call the Vita-Mix Corporation for warranty assistance. For
machines purchased in the U.S.A., call Vita-Mix Technical Support: 800-886-5235.
If purchased outside the continental U.S.A., contact your authorized Vita-Mix
Distributor, or telephone the Vita-Mix International Division at +1.440.782.2450
or email international@vitamix.com for a distributor near you.
Any item sent to Vita-Mix pursuant to the terms hereof must be sent in
original or sucient packaging. Customer is responsible for in-bound freight
costs for warranty service. Do not return or send in products without the
approval from Vita-Mix. All product returns must have the Return Authorization
Number clearly marked on the outside of the box. Any product that is sent
to Vita-Mix without prior authorization or approval will be returned to the
shipper’s address “as is” without repair.
25
The Quiet One®
15092 Splash lid for 48 oz. / 1,4 L Advance® container
15986 Lid only (no plug) for 48 oz. / 1,4 L Advance® container
15985 Two-part lid assembly for 48 oz. / 1,4 L Advance® container
15978 48 oz. / 1,4 L Advance® container, blade assembly & Lid assembly
15980 48 oz. / 1,4 L Advance® container only
15979 48 oz. / 1,4 L Advance® container, blade assembly, no lid assembly
15990 Advance® blade agitator assembly
15585 Retainer nut
891 Drive socket
15579 Sound-reducing centering pad
15080 Compact back cover and cover door with removable hinge design
15081 Compact cover door
15082 Compact back cover
15107 Isolation Gasket
15083 In-Counter gasket
PARTS L IST
IMPORTANT NOTES!
• Outside the U.S.A. and Canada, your machine may come with a dierent
container configuration. Contact your local Vitamix Distributor for item numbers.
• Other than the drive socket, blade assembly and retainer nut, this unit is
not user serviceable.
26
27
#15985
#15978
#15979
#15986
#15980
#15990
#15585
#891
#15579
#015107
#015080
#015081 #015082
#015083
Items Sold Separately:
#15606
Software Kit - USB Version
#15644
Extra Programming Chip
for Software Kit
#15988
One-Piece Lid
#15596
Retainer Nut Wrench
SPECIFICATIONS
The Quiet One®
Electrical Requirements:
• 120 V, 50/60 Hz, 15 amps
• Uses a U.S.A. three-prong grounded cord.
• 20 amp outlet per machine is recommended.
Do not use extension cords with machine.
• 220 – 240 V, 50/60 Hz, 1300 – 1550 Watts
• 100 V (Japan), 50/60 Hz, 1000 Watts
On-Counter Dimensions:
• 18.0 in. / 45,7 cm high with lid closed
• 24.5 in. / 62,2 cm high with lid open
• Depth: 10.7 in. / 27,2 cm with handle
• Width: 8.5 in. / 21,6 cm
In-Counter Dimensions:
• 16.5 in. / 41,9 cm high with lid closed
• 23.0 in. / 58,4 cm high with lid open
• Depth: 10.7 in. / 27,2 cm with handle
• Width: 8.5 in. / 21,6 cm
• Depth below counter: 1.2 in. / 3,0 cm
When applicable:
To see the complete line of Vitamix
®
products,
visit vitamix.com/foodservice
Vita-Mix
®
Corporation
Commercial Division
8615 Usher Road, Cleveland, Ohio 44138 U.S.A.
Tel: 440.235.0214 Email: commercial@vitamix.com
©2010 Vita-Mix Corporation. No part of this publication may be reproduced or transmitted in any form or
by any means or stored in a database or retrieval system without the written permission of the Vita-Mix Corporation.
Printed in the U.S.A. 102865 10/10
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