Vitamix The Quiet One User Manual

The Quiet One

Speed Pulse

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Use and Care Manual

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Speed Pulse

START STOP

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ON-COUNTER

ENGLISH I ESPAÑOL I FRANÇAIS

IN-COUNTER

CONTENTS

English .............................................................................................................................1

Español ........................................................................................................................ 31

Français .......................................................................................................................61

Important Safeguards ..................................................................................... 4

General Instructions .......................................................................................... 6

Control Panel ............................................................................................................8

Programming .........................................................................................................10

Programming Pre-Set Buttons Programming Custom Chip Resetting Pre-Set Buttons Recipe Options

Machine Assembly ............................................................................................ 14

Compact Cover Lid Blade Assembly

Installation ................................................................................................................... 18

Caring for your Machine .............................................................................20

Troubleshooting ................................................................................................ 22

Warranty ................................................................................................................... 24

Parts List ................................................................................................................... 28

Product Speciﬁcations ................................................................................30

IMPORTANT SAFEGUARDS

1. Read all instructions.

2. To protect against risk of electrical shock, do not put motor base in water or other liquid.

3. Close adult supervision is necessary when machine is used by or near children.

4. Unplug the power cord from the wall outlet when the Vitamix® machine is not in use, before disassembling, when putting on or taking o parts, and before cleaning, other than washing the container.

5. Never come in contact with moving parts, especially the blades.

6. Do not operate any machine that malfunctions, has a damaged cord or plug, has been dropped or is damaged in any manner. If you purchased your equipment in the U.S.A., call Vitamix Technical Support, (800) 886.5235 for examination, repair, possible replacement, or electrical or mechanical adjustment. If you purchased outside of the U.S.A., please contact your local authorized Vitamix Distributor, or contact the Vitamix International Division at +1 (440) 782.2450 or email: international@vitamix.com for a distributor near you.

7. Do not use attachments not recommended or sold by Vitamix. Doing so will void the warranty. Alteration or modiﬁcation of this product in any form is not

recommended as such may result in bodily injury.

8. Do not use outdoors.

9. Do not let the power cord touch hot surfaces or hang over edge of table or counter.

10. Do not place the machine on or near a hot gas or electrical burner, in a heated oven, or allow machine to touch hot surfaces. External heat sources can damage the machine.

11. Keep hands and utensils out of container while motor is running to prevent the possibility of severe personal injury and/or damage to the Vitamix machine. A rubber spatula may be used, but only when the Vitamix machine is not running.

12. WARNING: Blades are sharp. Handle carefully.

• Never try to remove the blades while container is sitting on the motor base.

• Do not operate with loose, nicked or damaged blades – replace immediately.

• To reduce the risk of personal injury, never place blade assembly on motor base

without the Vitamix container properly attached.

13. The maximum capacity is equivalent to the ounces (liters) listed on the container, i.e., 48 oz. / 1,4 L, and is substantially less with thick mixtures.

14. Always operate the Vitamix machine with the lid in place and securely attached.

15. Display window area will scratch when contacted with a scouring pad or sharp object. Use a soft cloth to wipe the control panel area clean.

16. The machine cannot be cleaned with a water jet.

17. It is recommended that for a 120 V installation, you have at least one 20 amp outlet per machine, available within 6 ft. / 1,8 m of the Vitamix. 220 V and 100 V units require a dedicated line. Consult an electrician

for proper electrical needs.

18. CAUTION: Turn power o or unplug the machine before touching movable parts. Shut o power switch at night or whenever machine will be left unattended.

Save These Safety Instructions

• The Vitamix blender’s U.S.A. power cord comes equipped with a three-prong (grounding) plug which mates with a standard three-prong wall outlet (Figure A).

This cord will vary for countries outside the United States of America.

• Adapters (Figure B) are available for two-prong outlets. Do not cut or remove the third (ground) prong from the plug or power cord.

• Consult your electrician if you are not sure if the wall outlet is grounded through the building wiring. With a properly grounded two-prong wall outlet, ground the machine by attaching the tab on the adapter to the wall outlet cover by means of the screw in the center of the cover (Figure B).

WARNINGS!

Three-prong adapters are not to be used in Canada.

FIGURE A FIGURE B

IMPORTANT NOTES!

The instructions appearing in this Use and Care Manual cannot cover every possible condition and situation that may occur. Common sense and caution must be practiced when operating and maintaining any appliance.

GENERAL INSTRUCTIONS

Instructions for using the Pre-Set Program Buttons

The following is the basic settings of the six Pre-Set buttons for The Quiet One®. These programs, numbered 1 through 6, are blending cycles designed for the most commonly made drinks. Depending on the viscosity of the drink you are creating, selecting one of the Pre-Set programs will run the machine for a full cycle. The machine will stop by itself when the cycle is complete. A cycle varies in speed and length. Your machine’s Pre-Set options may dier due to program revisions or due to the dierence of recipes, your results may also vary.

BUTTON 1: General Purpose / Smoothie – blends smoothies and thin drinks

consisting of juice and ice to a creamy consistency. (:18)

BUTTON 2: Double Smoothie – blends similar drinks to that of button 1 but

at larger volumes. (:18)

BUTTON 3: Frozen Coee and Juices – blends light coee drinks to a

creamy consistency. (:18)

BUTTON 4: Ice Cream Drinks – blends drinks containing hard ice cream to

a thick shake consistency. (:28)

BUTTON 5: Double and hard-to-blend ice cream drinks. (:20) BUTTON 6: Thick Hard-to-blend Smoothie – blends thick frozen fruit & hard

ingredients for a thick but consistent smoothie. (:28)

Blending Tips

1. Place liquids and soft foods in the container first, solid items and ice last. Although not necessary for processing, you may want to cut or break food into smaller pieces for more precise measuring of ingredients. Thawed or partially thawed fruit is recommended.

2. As a general rule, compared to other blenders, you do not need as much ice to make an equally frozen drink in The Quiet One®. If your recipe freezes up, try reducing the amount of ice.

3. Set the container on the motor base by aligning it over the centering pad anchored to the base. (Motor must be completely stopped before positioning container.) Containers are not to be used for hard, dry materials. Avoid running your machine with the container empty.

4. Always use a lid that is securely attached when blending.

5. Plug the machine into the nearest outlet (if unplugged). Press the On/Off switch to on. Select desired programmed setting by pressing any of the Pre-Set buttons 1 through 6. The machine will immediately begin to cycle through the selected program and turn off when the program is complete. (NOTE: Each button has a different pre-selected

combination of speed and length for blending.)

6. Once one of the six Pre-Set program buttons is pushed, the machine will start and stop automatically. By pressing another Pre-Set button, the machine will stop the blending cycle.

7. When the cycle is complete, the blender stops. Wait until blades come to a

complete stop before removing the lid and/or container from the motor base.

8. Remove the container, pour, garnish and serve the drink.

9. Press the On/O power switch to o when not in use.

Maintenance Tips

• Never bang the container against a surface to loosen the ingredients.

Remove the container from the base and use a rubber spatula to remove thick mixtures from the bottom of your container.

• Never shake or rattle a container while in use.

• Never remove the container before the machine has come to a complete stop.

• Never start the motor before the container is in place.

WARNINGS!

•Turn power o or unplug the machine before touching movable parts. Shut o power switch at night or whenever machine will be left unattended.

• If you detect a change in the sound of the machine or if a hard or foreign object comes into contact with the blades, do not serve the drink. Inspect your blade assembly for loose, nicked or missing parts. If parts are loose, missing, or nicked, replace with new blade assembly. (See page 17.)

IMPORTANT NOTES!

•Check your blades daily for loose, nicked or missing parts. If you ﬁnd something is loose, nicked or missing, replace the blade assembly before use (see page 17). Do not tighten hex-headed screw (on top of blade assembly). If loose, replace blade assembly immediately.

•The instructions appearing in this Use and Care Manual cannot cover every possible condition and situation that may occur. Common sense and caution must be practiced when operating and maintaining any appliance.

• On all units, the built-in thermal protector keeps track of how hot the motor gets and will warn the user and eventually shut down the motor if the motor is overheating. When overheated, the display will instruct the user to remove the container and run the machine until cool. This takes about two minutes. See page 23, “Cooling the Motor,” for complete instructions. When the thermal protector shuts the motor o, review your processing techniques and your instructions. Your recipes may be too thick or have too much material in them. Consider adding more liquid and consult Vitamix® Customer Service or your local Vitamix Distributor for further assistance.

CONTROL PANEL

Speed Pulse

STA RT

STOP

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Speed Control Pre-Set Programs High/Low Pulse

On/O Power Switch: Located on the back of the motor base, the On/O switch controls the power to the machine. While plugged in, switch to on to ready the machine for blending. Shut o the power switch at night or whenever the machine will be left unattended.

Start /Stop Button: Pressing Start( )/Stop( ) once starts and runs the machine and turns the blade. Press Start/Stop button again to stop the machine and the blade.

Speed Buttons: Press the button to gradually increase the speed of the blade in increments of 1%, up to 100%. Press the button to gradually decrease the speed of the blade in increments of 1%, down to 7%. Speed is used to set the blending speed of the Pulse buttons (see Instructions, page 9) and the Start/Stop button.

Pre-Set Program Buttons: These buttons, numbered 1 through 6, are pre-programmed blending cycles designed for the most commonly made drinks. Depending on the viscosity of the drink you are creating, pressing one of the six Pre-Set program buttons will run the machine for a full cycle. The machine will stop by itself when the cycle is complete. A cycle varies in speed and length; see the Instructions on page 6 for a complete description of the range of each Pre-Set button. Each button can be reprogrammed to any recipe through custom programming or by reprogramming to any of the 34 available recipes. See page 10 for instructions on creating custom programming. Due to dierence of recipes, your results may vary.

Display Window: This area, depending on which button is pressed, displays a variety of operation messages. A “Ready” message appears when there is power to the machine.

Owner Controls: The owner control panel is accessible by activating the Power Switch located on the back of the motor base while depressing button 2.

VITA-MIX CORP VERSION #201

•Oncetheunitpowersup,thedisplaywillcyclethrough

three screens. The ﬁrst indicates the current program version. The second indicates which program is running on

TEMP COUNT TOTAL NORM 25 100

TIMER HR: MIN: SS

0: 10: 33

VITA-MIX ADVANCE

PROGRAM #201

the machine. The third will indicate the motor temperature (NORM, WARM, HOT), and the total hours of operation, including production and testing. This time can not be cleared. Once this screen is reached, button 2 can be released.

•Depressbutton2within12secondstoscrollthrough the menu settings.

•Therstpresswillrevealthetimer.Totaloperation

1 TO OVERWRITE

CURRENT PROGRAM

is recorded in hours, minutes and seconds; including production and testing. This time cannot be cleared.

•Thesecondpresswillrevealthenameoftheprogramcontrollingthe Pre-Set buttons. If you are using the Advance settings, this will read “VITA-MIX ADVANCE PROGRAM.”

•ThethirdpresswillrevealanoptiontoresetthePre-Setbuttonstothe original factory settings.

Pulse Buttons: The pulse provides a quick increase or decrease in speed of the blade when blending or refreshing a drink. Press to increase the motor to speeds that range from 51%-100%. Press to decrease the motor speed down to a range of 50%-7%. The Pulse button will override the running program as long as it is depressed. Once released, the original program continues its cycle.

• The Pulse High ( ) and Low ( ) speed is set by using the Speed buttons.

To set, while pressing and holding a Pulse button, press the Speed or button until the desired motor speed is reached. The pulse speed will remain at this setting until changed again with the Speed buttons.

IMPORTANT NOTES!

Start/Stop Button: Pressing one of the Pre-Set program buttons, while the motor is running, will stop the machine. Speed Button: These settings will reset if the power is shut o.

PROGRAMMING

The Quiet One® is pre-programmed with an Advance® program which is optimized for the Advance® container. The program can be customized by using the control panel, or a programming chip or programmer software kit available from Vitamix®. Call your distributor or customer service for more information.

Programming Pre-Set Buttons

1. Access the 34 stored programs by activating the power switch located on the back of the motor base while depressing the High Pulse button. The display will say

“BUTTON SET UP”

2. Press the Speed or buttons to scroll through the “Recipe” numbers until you reach the one you want. (For a description of each recipe, see page 12.)

3. Press the Pre-Set button that you want to program for the recipe selected.

BUTTON SET UP RECIPE 1

BUTTON SET UP RECIPE 17

BUTTON SET UP RECIPE 17-------->1

READY

For Example: If you wanted to program button 1 with recipe #17:

1. After accessing the stored programs as described in step 1, the display window will say “BUTTON SETUP.”

2. Press the Speed button until the screen displays “Recipe 17.”

3. Press the 1 button to apply Recipe 17.

4. Either continue programming the other ﬁve buttons or press the High Pulse button to exit and continue blending.

Programming your Machine

with a Custom Chip

1. Turn on the machine.

2. Remove the container and rotate the machine to the rear so

that you can see the programming port.

3. With the rear of the machine facing towards you, insert

the custom programmed chip (with the words, “THIS SIDE FACING TO THE FRONT OF THE MACHINE” toward the left) into the port located on the right hand side of the machine opposite the On/O switch. Push gently until chip engages into the port. The display window will read “NEW MODULE.”

4. Within 10 seconds, the six Pre-Set buttons will be

re-programmed and the display window will read

“Saved” then “Ready.”

Custom Programmed Chip

5. Remove the programming chip, return it to the original package and store in a safe, easily accessible spot.

6. Press one of the six Pre-Set buttons to reveal, in the display window, the name of the program/drink.

Resetting the Pre-Set Buttons to the original factory settings

1. Access the Owner Controls by activating the power switch located on the back of the motor base while depressing button 2.

2. Once the unit powers up, it will cycle through three screens then stop on the motor status screen. Depress button 2 again, within 12 seconds, to scroll through the menu settings.

3. Scroll using button 2. The screen will display “1 TO OVERWRITE CURRENT PROGRAM”. Depress button 1 to reset to the original factory settings.

IMPORTANT NOTES!

Programming Chip: If the above programming steps are taken and the custom programming does not appear with the ﬁrst blend cycle, turn the chip 180˚ (side-to-side) and try again.

Double & Hard to Blend

PROGRAMMING

Recipe Options Arranged by recipe number (#) and drink type:

DRINK TYPE# DESCRIPTION

General Purpose/

2 Double Smoothie

3 Frozen Coee & Juices

4 Ice Cream Drinks

6 Thick Hard-To-Blend

7 Medium Smoothie

8 Hard to Blend Smoothie

9 Thick Smoothie

Smoothie

Ice Cream Drinks

Ramps up to 60% for 18 seconds

Ramps up to MED (45%) for 6 seconds, then (58%) for 8 seconds, then HIGH (85%) for 4 seconds

Ramps up to LOW (25%) for 4 seconds then to MED (60%) for 14 seconds

Ramps up to MED (55%) for 5 seconds, then LOW (25%) for 7 seconds, then (12%) for 16 seconds

Ramps up to MED (51%) for 10 seconds, then ramps up to HIGH (85%) for 10 seconds

Ramps up to LOW (15%) for 7 seconds, then gradually ramps up to HIGH (82%) for 21 seconds

Gradually ramps up to HIGH (100%)

Ramps up to MED (50%) for 15 seconds, then ramps up to HIGH (100%) for 20 seconds

RUN TIME

:18

:28

:20

:28

:20

:25

:35

17 Multiple Coees 2

18 Small Coee

19 1-2 Drink Cocktail

20 3-4 Drink Cocktail

21 Kids Cup

22 Bar Shake

23 Bar Special

24 Utility Blend

25 1 Shake

26 2 Shake

27 3 Shake

Ramps up to LOW (25%), gradually ramps up to MED (50%), then up to HIGH (100%)

Gradually ramps up to MED-HIGH (75%)

Ramps up to HIGH (90%)

Ramps up to MED (45%), then ramps up to HIGH (100%)

Starts at MED (55%), then decreases to LOW (7%), then to HIGH (100%)

Gradually steps up to HIGH (100%)

Ramps up to MED (58%), decreases to LOW (22%), then gradually steps up to HIGH (100%)

Ramps up to MED (40%), then gradually increases to MED-HIGH (75%)

Ramps up to MED (50%), decreases to LOW (25%), then gradually decreases to LOW (15%)

Ramps up to MED (50%), decreases to LOW (25%), then gradually decreases to LOW (17%)

Ramps to HIGH (100%), decreases to LOW (25%), then decreases to LOW (15%)

:30

:14

:13

:25

:30

:25

:35

:25

:20

:30

:20

10 Mix, Light Juice

11 Heavy Smoothie

12 Hard to Blend Smoothie

13 Regular Iced Coee

14 Double Iced Coee

15 Thick Coee

16 Multiple Coees

Runs on LOW (10%)

Runs at MED-HIGH (75%), ramps up, back down, then up to HIGH (100%)

Runs on LOW (7%) for 25 seconds, quickly ramps up to HIGH (100%), then decreases to LOW (7%), and quickly back to HIGH (100%)

Quickly ramps up to HIGH (100%)

Ramps up to MED (55%), gradually decreases to LOW (7%), then quickly up to HIGH (100%)

Ramps up to LOW (25%), gradually ramps up to MED (50%), then up to HIGH (100%)

:04

:40

:09

:13

:30

:25

28 Ice Cream Drink

29 Small Shake

30 Hard to Blend Shake

31 General Program 1

32 General Program 2

33 General Program 3

34 General Program 4

Ramps up to MED-LOW (35%), then ramps to MED-HIGH (75%)

Ramps up to MED (58%), then decreases to LOW (25%)

Ramps up to MED-HIGH (80%), decreases to MED (51%), then gradually increases to HIGH (100%)

Ramps up to HIGH (100%)

Slowly ramps up to HIGH (100%)

Quickly ramps up to MED (40%), decreases to LOW (15%), then up to HIGH (90%)

Quickly ramps up to MED (45%), then gradually increases to MED-HIGH (75%)

:15

:10

:25

:45

:24

:35

MACHINE ASSEMBLY

Compact Cover

Cover Door:

1. The cover door can be removed by opening it until the door is horizontal. Then, gently spread the sides of the door over the round hinges and remove.

2. To reinstall the cover door, gently spread the sides of the door and place the door hinge cutouts over the round hinges.

FIGURE A

Back Cover:

For enhanced sound reduction, the sound enclosure for the The Quiet One® is secured to the base using a patented magnetic system. Aside from the advantages of reducing blending noise over that of mechanically attached door systems, the magnetically attached system allows for fast and easy removal for cleaning.

To remove the sound enclosure:

• First ensure that the container has been removed from the unit.

• Grasp the enclosure with both hands.

• Tilt slightly back and pull the enclosure straight up (See Figure B).

To replace the sound enclosure:

• Start with the back cover detached from the cover door

• Align the opening in the base plate of the back cover (See Figure C)

• Start on one side of the centering pad and slowly lay the back cover

into position ensuring that the sound dampening pad is not pinched by any portion of the base plate (Figure D)

IMPORTANT NOTES!

Containers:

• The Quiet One® machines are optimized for use with the Vitamix® 48 oz. / 1,4 L Advance® container (3 sided container). The 64 oz. / 2,0 L standard container will not ﬁt in the compact cover used on the The Quiet One®. Contact Vitamix customer service at (800) 886.5235 or contact your distributor for more information.

•Outside the United States and Canada, your machine may come with a dierent container conﬁguration.

FIGURE B FIGURE C

FIGURE D

MACHINE ASSEMBLY

Two-Piece Lid (Figure A)

48 oz. / 1,4 L Advance® Container The two-piece lid is easy to clean and easy to put on, take o and seal.

• To remove a fully latched lid, lift the two tabs and pull upward and o.

• Twist the center lid plug to fasten or remove.

One-Piece Lid (Figure B)

48 oz. / 1,4 L Advance® Container The one-piece lid is easy to clean and easy to put on, take o and seal.

• There is no lid plug for this lid.

• Ingredients can be added through port on top.

FIGURE A

To secure lid plug, rotate it so one tab locks between the notches on top of rubber lid

FIGURE B

Retainer Nut Wrench

Retainer Nut Wrench in use

Blade Assembly

Blade Agitator Assembly: The blade assembly includes a precision-hardened stainless steel blade with enclosed double sealed steel ball bearings for maximum durability. The rugged blade assembly literally explodes molecules of food and ice in the container, helping every batch to homogenize more eectively. The blades do not need to be removed for normal cleaning. (Refer to the information below to remove or replace.)

Drive Spline: Inserts into drive socket on the motor base to turn the blade. Note: Removing and replacing your container while the coupling is still rotating will strip the drive spline “teeth.” (This part is NOT removable.)

Retainer Nut: Must be snug. Order the available Retainer Nut Wrench for best results. (Refer to the information below to remove or replace.)

Blade Assembly Removal

At times, it may be necessary to give your blades additional cleaning. An easy-to-use blade assembly removal wrench (Item #15596) may be purchased. Turn the container upside down and grip ﬁrmly. Insert retainer nut wrench in groove of retainer nut and rotate counterclockwise to loosen. Then grip blades with a cloth and remove retainer nut by hand.

Replacing Blade Assembly: With the container upside down, grip blades with cloth, insert into the container bottom and align with ﬂat sides of container opening. Place retainer nut on and hand tighten. Using the retainer nut wrench, carefully turn clockwise until secure, using wrench. Do not force. If it is not tight enough, you will notice increased container noise.

WARNINGS!

Never use a blade assembly with loose, damaged or nicked components.

Caution: Do not remove blades or blade assembly unless absolutely necessary! Never attempt to take the blade assembly itself apart. This will void the warranty.

INSTALLATION

In-Counter Machine

Preparing the counter Area:

• Before cutting holes, make sure that there is adequate clearance under the counter for the motor. The motor will extend about 3.0 in. / 7,6 cm below the counter but it is best to allow at least 10.0 in. / 25,4 cm from the under-counter to shelves or any other equipment under the counter. Also, when using the removable cover design, the back of the hole must be at least 4.3 in. / 10,8 cm from any wall to allow for cover door clearance.

• An extra 4.0 in. / 10,2 cm of open space above the top of the cover will be needed for placement and removal of the In-Counter machine.

• If installing unit into a cabinet with doors, including cabinets with a curtain or extended skirt, a 4.0 in. / 10,2 cm diameter ﬂexible duct (dryer hose) must be used to vent exhaust. Attach the duct to the bottom exhaust by forcing the end of the hose over the exhaust bae of the unit. Run the duct out of the cabinet for proper ventilation. Multiple units should not vent to a common manifold unit but to separate places with separate vent ducts.

• When cutting holes for placement of multiple In-Counter units, position the edge of the machines at least 12.0 in. / 30,5 cm apart to ensure quick cleaning and proper venting between machines.

• It is recommended that for a 120 V unit In-Counter installation, you have at least one 20 amp outlet per machine under the counter, available within 6 ft. / 1,8 m of the machine. 220 V and 100 V units require a dedicated line. Consult an electrician for proper electrical needs.

• The In-Counter unit also requires a gasket (provided in the machine’s original package) to be placed between the machine and the counter.

• Refer to The Quiet One® In-Counter template (provided in the machine’s original package) for detailed installation guidelines and a template.

WARNINGS!

Do not vent hose into a wall, ceiling or a concealed space of a building or cabinet. Do not use hose clamps or equivalent to attach exhaust hose on machine.

When removing blender from the counter, always remove the container, cover door and back cover from the machine ﬁrst. Do not strike the blender when removing from the counter. Do not use the In-Counter gasket on a wooden counter. Discoloration of the counter will occur.

On-Counter and In-Counter Blending Station

Electrical Requirements:

• 120 V, 50/60 Hz, 15 amps

• Uses a U.S.A. three-prong grounded cord.

• 20 amp outlet per machine is recommended.

Do not use extension cords with machine.

• 220 – 240 V, 50/60 Hz, 1300 – 1550 Watts

• 100 V (Japan), 50/60 Hz, 1000 Watts

On-Counter Dimensions:

• 18.0 in. / 45,7 cm high with lid closed

• 24.5 in. / 62,2 cm high with lid open

• Depth: 10.7 in. / 27,2 cm with handle

• Width: 8.5 in. / 21,6 cm

In-Counter Dimensions:

• 16.5 in. / 41,9 cm high with lid closed

• 23.0 in. / 58,4 cm high with lid open

• Depth: 10.7 in. / 27,2 cm with handle

• Width: 8.5 in. / 21,6 cm

• Depth below counter: 1.2 in. / 3,0 cm

Recommended distance between machines and under hang or wall:

12.0 in. / 30,5 cm from the edge of each machine or as far apart as possible

Under hanging or wall

12.0 in. / 30,5 cm 12.0 in. / 30,5 cm

12.0 in. / 30,5 cm

IMPORTANT NOTES!

Do not use the In-Counter on wooden counter tops. The gasket located between the machine and the counter will leave permanent black marks on wood. The area below the counter must have adequate ventilation to provide air circulation around each motor. This will prolong the life of your machine. If storing powders, mixes, sugars, etc., around the machine, make sure containers are tightly sealed. The intake and exhaust air caused by running the machine will disperse any loose products.

ADDITIONAL

UNIT

(if applicable)

IN-COUNTER

HOLE

Cut:

4.4 in. / 11,1 cm by

5.9 in. / 14,9 cm

ADDITIONAL

UNIT

(if applicable)

CARING FOR YOUR MACHINE

Motor Base/Control Panel: Unplug the power cord and gently wash the outside surface with a damp soft cotton cloth moistened with a mild solution of warm water* and nonabrasive detergent or nonabrasive liquid spray cleaner. Be careful to not scratch or scrub the display window on the control panel. Never immerse

motor base in water or other liquid. Dry with a soft cotton cloth. Lid: Wash in warm, soapy water. Rinse clean under running water and dry. Cover Door:

The cover can be removed (see pages 14 and 15) and cleaned by placing

under running water and washing with a soft cloth. Wipe dry and replace back on the base. Sound Dampening Gasket and Container Centering Pad: The sound dampening

gasket located between the base and the cover door can be removed for cleaning by simply pealing it o the base after the cover has been removed. (See and 15

for cover removal).

pages 14

Wash the gasket and pad in warm, soapy water. Rinse clean under running water and dry. Reassemble before use. To reinstall the sound dampening gasket, simply lay it on the base making sure that it ﬁts snuggly against the centering pad. Replace the sound enclosure as directed on page 15. Make sure the gasket is seated properly against the blender and the centering pad. The gasket and the centering pad should be ﬂat on the motor base.

Container: The Advance® container has been designed to be chemical resistant. However, for maximum container life, hand washing is recommended.

To Clean: Wash all container parts in warm soapy water. Rinse and drain. Do not soak the blade agitator assembly.**

To Sanitize: After all solid residue is removed, ﬁll container ¾ full with a sanitizing solution mix.*** Return container to motor base and ﬁrmly position the two-piece lid. Run machine on a high speed for 30 seconds. Turn machine o and allow mixture to stand in the container for an additional 1 ½ minutes. Pour out bleach mixture. Return container to motor base and run machine empty for an additional 5 seconds. Do not rinse after sanitizing. Allow container to air dry.

IMPORTANT NOTES!

Cleaning Products: Do not use abrasive cleaning agents or concentrated bleach when cleaning. Do not use any cleaners containing quanitary sanitizers on polycarbonate components (i.e., Advance® containers, covers). Do not use any of the following cleaning products: automatic dishwashing detergents, oven cleaners, steel wool or other abrasive pads. Cover: Do not wash cover door, handle or back cover in dishwasher. It is recommended that the handle not be disassembled during cleaning. However, if you choose to disassemble the handle from the cover, make sure to not over-tighten it when reattaching it to the cover. Doing so will cause damage. Container: Do not let mixtures, liquids or food products dry in the container. Rinse after use. Dry product may lock around the blade and weaken/tear the bearings seal when restarted. Do not place containers in the freezer. Extremely low temperature combined with hot ingredients and/or the immediate rapid action of the blade may crack the container. Microwaving and automatic dishwashing are not recommended.

IMPORTANT NOTES!

Sound Dampening Gasket: chemicals may cause the pad to swell. Do not soak. The gasket may absorb water and swell. It can take 24-48 hours of air drying before it returns to its original size.

Blade Assembly: Do not soak the blade agitator assembly. * Be sure to wring excess water out of cloth or sponge when cleaning around

the controls or any electrical part.

** To prolong polycarbonate container life, Vitamix recommends using soaps with a

low PH balance, such as a liquid dishwashing detergent (Ivory Liquid®). Due to the nature of polycarbonates, automatic dishwashing is not recommended.

*** Recommended sanitizing solution: 1.5 tsp. / 7,4 ml institutional or household

bleach in 2 qt. / 1,9 L water.

Do not wash in the dishwasher. High temperatures and

TROUBLESHOOTING

Problems:

• Loud noise from blender container blade area

• Container blades do not spin

• Increased vibration

• Leaking from bottom of container

• Loud grinding noise from the

blender motor

• Machine will not run

• Display window does

not say “Ready”

• Machine starts then shuts o Make sure there is power to the machine.

• Display window reads

“SHUT DOWN SEE MANUAL”

• Display window reads

“MOTOR LOCKED PROGRAM TERMINATED”

• Machine is running irregularly

• “NO PROGRAM” is displayed

when a button is pushed

• Button pressed starts wrong program

• Machine starts by itself

• A speciﬁc program

button is defective

• Machine does not work when ﬁrst tried

• Machine works but no information displayed on screen

• Program buttons run the blender on the same speed

Possible Actions:

a. Broken or worn drive socket. Replace (Item

#891). Instructions are included with part.

b. Check blade assembly for loose, damaged

or nicked components and replace.

c. Tighten retainer nut with the retainer nut

wrench moving clockwise until it is snug. (See page 17.)

Damaged motor bearings, your machine may need to be repaired.

a. Double-check to make sure power

cord is ﬁrmly in power outlet.

b. Check to make sure the On/O power

switch is in the on position.

c. Turn the On/O power switch to o,

then on, to reboot the electronics.

Let the machine cool for an hour, restart.

a. Turn the machine o and on again

to reset the programming.

b. Try plugging the machine into a

new outlet.

Problems:

• Display window reads “CORRUPT DATA”

• Display window reads “THERMAL SENSOR FAILURE”

• Machine stops in the middle of its blend cycle and resets; display window reads “VITAMIX GENERAL PROGRAM” then “READY”

• If the machine has overheated: The motor will stop and the message “MOTOR HAS OVERHEATED REMOVE THE CONTAINER, THEN PRESS START,” will scroll across the display window, while the words “HOT SHUTDOWN” will remain in the display window alerting you of the problem.

Possible Actions:

Turn the machine o and on again to reset the programming.

Call Vitamix technical support.

a. Plug the machine into its own

power supply.

b. Make sure the machine is not running

on a long extension cord.

Remove the container, shut the cover door and press the Start/Stop button and run the machine for two minutes.

When the motor is cool, “READY” will appear in the display window.

If you cannot ﬁx your machine with these suggestions, technical help is available by calling Vitamix® technical support at (800) 886.5235. If you purchased your equipment outside the U.S.A., contact your local Vitamix Distributor or telephone the Vitamix International Division at +1 (440) 782.2450 or email international@ vitamix.com for a distributor in your country. For online help, visit vitamix.com.

WARRANTY

MAINTAINING YOUR VITAMIX BLENDER

In order to maximize the life of and keep your Vitamix® product in good working order, it is important that you follow a few simple maintenance tips:

1. Periodically inspect the drive socket for visible wear and tear, cracks, or breaks to the socket. If damage is found, replace the drive socket with the extra drive socket enclosed with your blender. To purchase additional replacement drive sockets, contact Vita-Mix® Corporation (hereinafter “Vitamix”) at (800) 866.5235 for a dealer near you. For customers outside the U.S.A., contact your authorized Vitamix Distributor, or call the Vitamix International Division at +1 (440) 782.2450 or email international@vitamix.com for a distributor near you.

2. Manually rotate the blade bearing assembly to make sure it turns without hesitation or doesn’t spin too freely. If the blade hesitates or spins too freely, contact Vitamix for warranty information or a dealer near you.

3. Never run the machine without the centering pad properly placed on the base and never remove the container from the base before blending is complete and blades have stopped moving.

LIMITED WARRANTY (Unless otherwise covered by Contract)

Vita-Mix® Corporation (hereinafter “Vitamix”) warrants to the original end-user (“Purchaser”) that its commercial Vitamix blenders (consisting of a motor base, container and lid, hereinafter collectively referred to as the “Equipment”) will be free from defects in material and workmanship for the warranty periods applicable to the Equipment as described herein and subject to the conditions set forth below. Proof of purchase is required.

The following are the sole remedies of the Purchaser and set forth the only warranty obligations of Vitamix.

No employee of Vitamix or any other person is authorized to make any warranty in addition to or amendment of the following warranties.

WHAT IS COVERED UNDER THE WARRANTY

A. Motor Base Warranty (which includes the control board and touch pad):

Vitamix warrants to the original end-user that:

• If the motor base fails due to defects in material or workmanship within thirty (30) days from the date of purchase, then Vitamix will replace the motor base with a new motor base.

• If the motor base fails due to defects in material or workmanship after thirty (30) days from the date of purchase but within one (1) year from the date of purchase, then Vitamix will assume the cost of all parts and labor necessary to repair the motor base.

• If the motor base fails due to defects in material or workmanship after the ﬁrst year but within three (3) years from the date of purchase, then Vitamix will assume the cost of all parts necessary to repair the motor base.

B. Container, Lid, Lid Plug, Centering Pad, Blade Assembly, Drive Socket,

and Sound Enclosure Warranty (if included): Vitamix warrants to the original

end-user that if a sound enclosure, container, lid, blade assembly, or drive socket fails due to a defect in materials or workmanship within one (1) year from the date of purchase, Vitamix will assume the cost of all parts and labor necessary to repair the component.

The sole obligation of Vitamix under these warranties is to repair or replace the warranted part or parts as determined exclusively by Vitamix.

IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE. THE ABOVE LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY, AND YOU AND VITAMIX HEREBY EXPRESSLY DISCLAIM ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU AND VITAMIX HEREBY EXPRESSLY EXCLUDE, TO THE EXTENT PERMITTED BY LAW, THE APPLICATION OF ANY SALE OF GOODS LEGISLATION AND THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, AS MAY BE APPLICABLE.

Some jurisdictions do not allow a limitation on implied warranties or on special, incidental or consequential damages.

WHAT IS NOT COVERED UNDER THE WARRANTY (Coverage Exclusions)

These warranties do not include repairs needed due to: A. Normal wear-and-tear; B. Abuse, misuse, negligent use; C. Alteration of the Equipment including but not limited to the motor base, container,

lid or sound enclosure;

D. Exposure to extreme conditions; or E. Improper installation of the Equipment, including but not limited to poor workmanship,

not following speciﬁcations provided and/or inadequate ventilation of the “In-Counter” models of the blending unit.

WHEN DO THE WARRANTIES APPLY (Coverage Conditions)

The warranties contained herein run only to the original end-user and are not transferable. To make a warranty claim, proof of purchase is required.

Any warranty oered by Vitamix is only valid if used in accordance with: a) the owner’s manual that may also be accessed at vitamix.com; b) the express warranty; and c) any and all maintenance instructions regardless of when they are supplied.

LIMITED WARRANTY continues on page 26

WARRANTY

WHAT CAUSES THE WARRANTY TO BE VOID

All product warranties are void if:

• The blender is placed in a sound enclosure not manufactured by Vitamix.

• Any component of a covered piece of Equipment or part has been modiﬁed,

altered, “reconditioned” or repaired by persons someone other than Vitamix, an authorized Vitamix Service Center or an authorized Vitamix Distributor.

• Any covered Vitamix component is used with a component not expressly authorized in writing by Vitamix (i.e. using a Vitamix container with a non-Vitamix motor base and/or using a Vitamix motor base with a non-Vitamix container); or

• Any part of the blender is improperly installed, including but not limited to poor workmanship, not following speciﬁcations provided and/or inadequate ventilation of the “In-Counter” models.

HOW TO OBTAIN WARRANTY COVERAGE AND REPAIR

Who to Contact For Warranty Service and Repair: In the event your Vitamix blender needs service or repair covered by the terms of this warranty, please call Vita-Mix Corporation, an authorized service center or a local distributor for warranty assistance.

• For Equipment purchased and located in the U.S.A.:

Call Vitamix Technical Support: (800) 886.5235.

• For Equipment purchased outside the continental U.S.A.: Contact your authorized Vitamix Distributor or the Vitamix International Division at +1 (440) 782.2450 or email international@vitamix.com for a distributor near you.

You will be asked to provide proof of purchase for the Equipment. If the remote technical support team cannot ﬁx the Equipment remotely, the Equipment will need to be serviced. The team will help you either locate an authorized service center or arrange for the Equipment to be shipped back to Vitamix.

HOW TO SHIP THE EQUIPMENT TO VITAMIX FOR SERVICE

A. Obtain a Return Authorization Number Before Shipment. Do not return or send in

Equipment without the approval from Vitamix. Under no circumstances will Vitamix be responsible for the cost of any unauthorized repairs. All Equipment returns must have the Return Authorization Number (“RA”) clearly marked on the outside of the box. Any Equipment that is sent to Vitamix without prior authorization or approval will be returned to the shipper’s address “as is” without repair.

B. Properly Package The Returned Item. Any item sent to Vitamix must be sent in

original or sucient packaging.

PARTS LIST

The Quiet One®

#15092 Splash lid for 48 oz. / 1,4 L Advance® container

#15986 Lid only (no plug) for 48 oz. / 1,4 L Advance® container

#15985 Two-part lid assembly for 48 oz. / 1,4 L Advance® container

#15985

#15978

Items Sold Separately:

#15986

#15606

Software Kit - USB Version

#15980

#15978 48 oz. / 1,4 L Advance® container, blade assembly & lid assembly

#15980 48 oz. / 1,4 L Advance® container only

#15979 48 oz. / 1,4 L Advance® container, blade assembly, no lid assembly

#15990 Advance® blade agitator assembly

#15585 Retainer nut

#891 Drive socket

#15579 Sound-reducing centering pad

#15080 Compact back cover and cover door with removable hinge design

#15081 Compact cover door

#15082 Compact back cover

#15107 Isolation Gasket

#15083 In-Counter gasket

#15979

#15107

#15644

Extra Programming Chip for Software Kit

#15990

#15585

#891

#15579

#15081 #15082

#15988

One-Piece Lid

#15596

Retainer Nut Wrench

IMPORTANT NOTES!

•Outside the U.S.A. and Canada, your machine may come with a dierent container conﬁguration. Contact your local Vitamix Distributor for item numbers.

•Other than the drive socket, blade assembly and retainer nut, this unit is not user serviceable.

#15080

#15083

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