Vitamix Blending Station Advance User Manual
Blending Station®Advance
ALL MODELS
Use and Care Manual
Read and save these instructions
FPO
®
ON-COUNTER IN-COUNTER
ENGLISH I ESPAÑOL I FRANÇAIS
CONTENTS
English .............................................................................................................................1
Español ........................................................................................................................ 31
Français .......................................................................................................................61
Important Safeguards ..................................................................................... 4
General Instructions .......................................................................................... 6
Control Panel ............................................................................................................8
Programming .........................................................................................................10
Programming Pre-Set Buttons
Programming Custom Chip
Resetting Pre-Set Buttons
Recipe Options
Machine Assembly ............................................................................................ 14
Compact Cover
Lid
Blade Assembly
Installation ................................................................................................................... 18
Caring for your Machine .............................................................................20
Troubleshooting ................................................................................................ 22
Warranty ................................................................................................................... 24
Parts List ................................................................................................................... 28
Product Specifications ................................................................................30
IMPORTANT SAFEGUARDS
1. Read all instructions.
2. To protect against risk of electrical shock, do not put motor base in
water or other liquid.
3. Close adult supervision is necessary when machine is used by or near children.
4. Unplug the power cord from the wall outlet when the Vitamix® machine is not in use,
before disassembling, when putting on or taking o parts, and before cleaning, other
than washing the container.
5. Never come in contact with moving parts, especially the blades.
6. Do not operate any machine that malfunctions, has a damaged cord or plug, has
been dropped or is damaged in any manner. If you purchased your equipment in
the U.S.A., call Vitamix Technical Support, (800) 886.5235 for examination, repair,
possible replacement, or electrical or mechanical adjustment. If you purchased
outside of the U.S.A., please contact your local authorized Vitamix Distributor,
or contact the Vitamix International Division at +1 (440) 782.2450 or email:
international@vitamix.com for a distributor near you.
7. Do not use attachments not recommended or sold by Vitamix. Doing so will
void the warranty. Alteration or modification of this product in any form is not
recommended as such may result in bodily injury.
8. Do not use outdoors.
9. Do not let the power cord touch hot surfaces or hang over edge of table or counter.
10. Do not place the machine on or near a hot gas or electrical burner,
in a heated oven, or allow machine to touch hot surfaces.
External heat sources can damage the machine.
11. Keep hands and utensils out of container while motor is running to prevent the
possibility of severe personal injury and/or damage to the Vitamix machine.
A rubber spatula may be used, but only when the Vitamix machine is not running.
12. WARNING: Blades are sharp. Handle carefully.
• Never try to remove the blades while container is sitting on the motor base.
• Do not operate with loose, nicked or damaged blades – replace immediately.
• To reduce the risk of personal injury, never place blade assembly on motor base
without the Vitamix container properly attached.
13. The maximum capacity is equivalent to the ounces (liters) listed on the container,
i.e., 48 oz. / 1,4 L, and is substantially less with thick mixtures.
14. Always operate the Vitamix machine with the lid in place and securely attached.
15. Display window area will scratch when contacted with a scouring pad or sharp
object. Use a soft cloth to wipe the control panel area clean.
16. The machine cannot be cleaned with a water jet.
17. It is recommended that for a 120 V installation, you have at least one
20 amp outlet per machine, available within 6 ft. / 1,8 m of the Vitamix.
220 V and 100 V units require a dedicated line. Consult an electrician
for proper electrical needs.
18. CAUTION: Turn power o or unplug the machine before touching movable parts.
Shut o power switch at night or whenever machine will be left unattended.
Save These Safety Instructions
• The Vitamix blender’s U.S.A. power cord comes equipped with a three-prong
(grounding) plug which mates with a standard three-prong wall outlet (Figure A).
This cord will vary for countries outside the United States of America.
• Adapters (Figure B) are available for two-prong outlets. Do not cut or remove the
third (ground) prong from the plug or power cord.
• Consult your electrician if you are not sure if the wall outlet is grounded through the
building wiring. With a properly grounded two-prong wall outlet, ground the machine
by attaching the tab on the adapter to the wall outlet cover by means of the screw in
the center of the cover (Figure B).
WARNINGS!
Three-prong adapters are not to be used in Canada.
FIGURE A FIGURE B
IMPORTANT NOTES!
The instructions appearing in this Use and Care Manual cannot cover every possible
condition and situation that may occur. Common sense and caution must be
practiced when operating and maintaining any appliance.
4
5
GENERAL INSTRUCTIONS
Instructions for using the Pre-Set Program Buttons
The following is the basic settings of the six Pre-Set buttons for the
Blending Station® Advance®. These programs, numbered 1 through 6, are blending
cycles designed for the most commonly made drinks. Depending on the viscosity of
the drink you are creating, selecting one of the Pre-Set programs will run the machine
for a full cycle. The machine will stop by itself when the cycle is complete. A cycle
varies in speed and length. Your machine’s Pre-Set options may dier due to program
revisions or due to the dierence of recipes, your results may also vary.
BUTTON 1: Blends thin drinks with just juice and ice. Button 1 will ramp
the blending speed to high (87%) for 13 seconds. (:13)
BUTTON 2: Blends light coee drinks. Button 2 will ramp the blending
speed to high for 18 seconds. (:18)
BUTTON 3: Creates a specialty drink with a thick viscosity. Button 3 will
ramp the blending speed to high for 20 seconds. (:20)
BUTTON 4: This cycle is good for ice cream and regular coee drinks.
Button 4 increases to medium speed for 5 seconds and then
ramps up slowly to high for 10 seconds. (:15)
BUTTON 5: Blend a regular smoothie on high. Button 5 increases to medium speed
for 10 seconds and then ramps up slowly to high for 10 seconds. (:20)
BUTTON 6: Blend thick frozen fruits & hard ingredients for a thick but consistent
smoothie. Button 6 increases to medium speed for 10 seconds and
then ramps up slowly to high for 15 seconds. (:25)
6. Once one of the six Pre-Set program buttons is pushed, the machine will
start and stop automatically. By pressing another Pre-Set button, the machine
will stop the blending cycle.
7. When the cycle is complete, the blender stops. Wait until blades come to a
complete stop before removing the lid and/or container from the motor base.
8. Remove the container, pour, garnish and serve the drink.
9. Press the On/O power switch to o when not in use.
Maintenance Tips
• Never bang the container against a surface to loosen the ingredients.
Remove the container from the base and use a rubber spatula to remove
thick mixtures from the bottom of your container.
• Never shake or rattle a container while in use.
• Never remove the container before the machine has come to a complete stop.
• Never start the motor before the container is in place.
WARNINGS!
•Turn power o or unplug the machine before touching movable parts.
Shut o power switch at night or whenever machine will be left unattended.
• If you detect a change in the sound of the machine or if a hard or foreign object
comes into contact with the blades, do not serve the drink. Inspect your blade
assembly for loose, nicked or missing parts. If parts are loose, missing, or nicked,
replace with new blade assembly. (See page 17.)
Blending Tips
1. Place liquids and soft foods in the container first, solid items and ice last. Although not
necessary for processing, you may want to cut or break food into smaller pieces for more
precise measuring of ingredients. Thawed or partially thawed fruit is recommended.
2. As a general rule, compared to other blenders, you do not need as much
ice to make an equally frozen drink in the Blending Station® Advance®.
If your recipe freezes up, try reducing the amount of ice.
3. Set the container on the motor base by aligning it over the centering pad anchored to the
base. (Motor must be completely stopped before positioning container.) Containers are not
to be used for hard, dry materials. Avoid running your machine with the container empty.
4. Always use a lid that is securely attached when blending.
5. Plug the machine into the nearest outlet (if unplugged). Press the On/O switch to on.
Select desired programmed setting by pressing any of the Pre-Set buttons 1 through 6.
The machine will immediately begin to cycle through the selected program and turn
o when the program is complete. (NOTE: Each button has a dierent pre-selected
combination of speed and length for blending).
6
IMPORTANT NOTES!
•Check your blades daily for loose, nicked or missing parts. If you find something
is loose, nicked or missing, replace the blade assembly before use (see page 17).
Do not tighten hex-headed screw (on top of blade assembly). If loose, replace
blade assembly immediately.
•The instructions appearing in this Use and Care Manual cannot cover every
possible condition and situation that may occur. Common sense and caution must
be practiced when operating and maintaining any appliance.
• On all units, the built-in thermal protector keeps track of how hot the motor gets
and will warn the user and eventually shut down the motor if the motor is overheating.
When overheated, the display will instruct the user to remove the container and
run the machine until cool. This takes about two minutes. See page 23, “Cooling the
Motor,” for complete instructions. When the thermal protector shuts the motor o,
review your processing techniques and your instructions. Your recipes may be too
thick or have too much material in them. Consider adding more liquid and consult
Vitamix® Customer Service or your local Vitamix Distributor for further assistance.
7
CONTROL PANEL
Pre-Set Programs
Speed Control High/Low PulseOwner Controls
On/O Power Switch: Located on the side of the motor base, the On/O switch
controls the power to the machine. While plugged in, switch to on to ready the
machine for blending. Shut o the power switch at night or whenever the machine
will be left unattended.
Start /Stop Button: Pressing Start/Stop once starts and runs the machine and
turns the blade. Press Start/Stop button again to stop the machine and the blade.
Speed Buttons: Press the button to gradually increase the speed of the blade in
increments of 1%, up to 100%. Press the button to gradually decrease the speed of the
blade in increments of 1% down to 7%. The speed of the motor can be changed with the
motor on or o. To change the speed with the motor o, press the or buttons to
desired speed then press the Start/Stop button and machine will ramp up to selected
speed. Blending can be stopped at any time by pressing the Start/Stop button.
To change the speed with the motor on, press the Start/Stop button with the
container in place. The machine will begin blending. While the machine is running,
press the or buttons to desired speed. Blending can be stopped at any time by
pressing the Start/Stop button. Speed is used to set the blending speed of the Pulse
buttons (see Instructions, page 9) and the Start/Stop button.
Pre-Set Program Buttons: These buttons, numbered 1 through 6, are
pre-programmed blending cycles designed for the most commonly made
drinks. Depending on the viscosity of the drink you are creating, pressing one of the
six Pre-Set program buttons will run the machine for a full cycle. The machine will
stop by itself when the cycle is complete. A cycle varies in speed and length; see the
Instructions on page 6 for a complete description of the range of each Pre-Set button.
Each button can be reprogrammed to any recipe through custom programming or
by reprogramming to any of the 34 available recipes. See page 10 for instructions on
creating custom programming. Due to dierence of recipes, your results may vary.
Display Window: This area, depending on which button is pressed, displays a variety of
operation messages. A “Ready” message appears when there is power to the machine.
Owner Controls: The owner control panel is accessible by pressing
the Vitamix logo on the control panel.
•
Press once to reveal the mode message. Press button 1 then
READY
button 6 within five seconds to continue. Once the correct
code is entered, the display will indicate the motor temperature
(NORM, WARM, HOT), a usage count and a total. The count is a
MODE
machine usage total and can be reset. This can be used to keep
a count of the number of drinks sold in a week, day or even
an hour. To clear, press and hold the Start/Stop button for 5
TEMP COUNT TOTAL
NORM 25 100
seconds. The total keeps track of the machine usage, including
production and testing, and cannot be cleared
.
•Presstwicetorevealthenameoftheprogramcontrolling
VITA-MIX ADVANCE
PROGRAM #201
the Pre-Set buttons. If you are using the Advance
settings, this will read VITA-MIX ADVANCE PROGRAM.
•Pressathirdtimetorevealanoptiontoresetthe
4 TO OVERWRITE
CURRENT PROGRAM
Pre-Set buttons to the original factory settings.
•Pressafourthtimetorevealanoptiontoreassign
any one of the available 34 recipes in memory
BUTTON SETUP
RECIPE 01
to one of six Pre-Set buttons.
•Pressafthtimetoexitandcontinueblending.
Pulse Buttons: The pulse provides a quick increase or decrease in speed of the
blade when blending or refreshing a drink. Press to increase the motor to
speeds that range from 51%-100%. Press to decrease the motor speed down to
a range of 50%-7%. The Pulse button will override the running program as long as it
is depressed. Once released, the original program continues its cycle.
• The Pulse High ( ) and Low ( ) speed is set by using the Speed Control
buttons. To set, while pressing and holding a Pulse button, press the Speed
Control or button until the desired motor speed is reached. The pulse
speed will remain at this setting until changed again with the Speed buttons.
IMPORTANT NOTES!
Start/Stop Button: Pressing one of the Pre-Set program buttons, while the motor is
running, will stop the machine.
Speed Button: These settings will reset if the power is shut o.
WARNING: Wait until blade comes to a complete stop before removing the lid
and/or container from the motor base.
8
9
PROGRAMMING
The Blending Station® Advance® is pre-programmed with an Advance® program
which is optimized for the Advance® container. The program can be customized by
using the control panel, or a programming chip or programmer software kit available
from Vitamix®. Call your distributor or customer service for more information.
Programming Pre-Set Buttons
1. Press the Owner Control button (Vitamix® logo). “MODE” will appear in the display
window. Press the Pre-Set buttons 1 and then 6. Then press the Vitamix logo three
more times. The display window will say “BUTTON SETUP.”
2. Press the Speed or buttons to scroll through the “Recipe” numbers until you
reach the one you want. (For a description of each recipe, see page 12.)
3. Press the Pre-Set button that you want to program for the recipe selected.
BUTTON SET UP
RECIPE 1
BUTTON SET UP
RECIPE 17
BUTTON SET UP
RECIPE 17-------->1
READY
For Example: If you wanted to program
button 1 with recipe #17:
1. After accessing the stored programs as described in step 1,
the display window will say “BUTTON SETUP.”
2. Press the Speed button until the screen displays “Recipe 17.”
3. Press the 1 button to apply Recipe 17.
4. Either continue programming the other five buttons or
press the High Pulse button to exit and continue blending.
Programming your Machine
with a Custom Chip
1. Turn on the machine.
2. On-Counter: Remove the container and lift the front of the
machine so that you can see the programming port.
In-Counter: Remove the container and lift the machine from
the bottom edges to reveal the motor and housing area. With
the machine facing towards you, locate the slot underneath
on the right hand side of the machine between the motor and
the outer wall.
3. Facing the front of the machine, insert the custom
programmed chip (with the silver contact bars up and the
words,“THIS SIDE FACING TO THE FRONT OF THE MACHINE”
toward you) into the port located below the label area.
Push gently until chip engages into the port. The display
window will read “NEW MODULE.”
4. Within 10 seconds, the six Pre-Set buttons will be
Custom Programmed Chip
re-programmed and the display window will read
“Saved” then “Ready.”
5. Remove the programming chip, return it to the original package and
store in a safe, easily accessible spot.
6. Press one of the six Pre-Set buttons to reveal, in the display window,
the name of the program/drink.
7. In-Counter: Carefully place the Blending Station® Advance® motor back
into the hole in the counter.
Resetting the Pre-Set Buttons
to the original factory settings
1. Press the Owner Controls button (Vitamix logo). “MODE” will appear in the
display window. Press the Pre-Set buttons 1 and then 6. The display window
will say “COUNT TEMP TOTAL.”
2. Press the Vitamix logo two more times to reveal the instructions
on resetting the Pre-Set buttons.
3. Press and hold button 4 until the display window reads “RESTORING PLEASE WAIT.”
The Pre-Set buttons are now reset to the original factory settings.
IMPORTANT NOTES!
Programming Chip: If the above programming steps are taken and the custom
programming does not appear with the first blend cycle, turn the chip 180˚
(side-to-side) and try again.
10
11
PROGRAMMING
Recipe Options Arranged by recipe number (#) and drink type:
DRINK TYPE# DESCRIPTION
1 Thin Juice Drink
2 Light Coee Drink
3 Thick Specialty Drink
4
5 Smoothie
6
7 Medium Smoothie
8
9 Thick Smoothie
10 Mix, Light Juice
11 Heavy Smoothie
12
Ice Cream
& Coee Drinks
Thick Hard-To-Blend
Smoothie
Hard-To-Blend
Smoothie
Hard-To-Blend
Smoothie
Ramps up to HIGH (87%)
Ramps up to HIGH (100%)
Ramps up to HIGH (100%)
Ramps up to MED (50%) for 5 seconds,
then ramps up to HIGH (100%) for 10 more seconds
Ramps up to MED (50%) for 10 seconds,
then gradually ramps up to HIGH (100%)
Ramps up to MED (50%) for 10 seconds,
then gradually ramps up to HIGH (100%)
Gradually ramps up to HIGH (100%)
Gradually ramps up to HIGH (100%)
Ramps up to MED (50%) for 15 seconds,
then ramps up to HIGH (100%) for 20 more seconds
Runs on LOW (10%)
Runs at MED-HIGH (75%), ramps up, back down,
then up to HIGH (100%)
Runs on LOW (7%) for 25 seconds, quickly ramps
up to HIGH (100%), then decreases to LOW (7%),
and quickly back to HIGH (100%)
RUN
TIME
:13
:18
:20
:15
:20
:25
:20
:25
:35
:04
:40
:40
17 Multiple Coees 2
18 Small Coee
19 1-2 Drink Cocktail
20 3-4 Drink Cocktail
21 Kids Cup
22 Bar Shake
23 Bar Special
24 Utility Blend
25 1 Shake
26 2 Shakes
27 3 Shakes
28 Ice Cream Drink
29 Small Shake
30 Hard-To-Blend Shake
Ramps up to LOW (25%), gradually ramps up to MED (50%),
then up to HIGH (100%)
Gradually ramps up to MED-HIGH (75%)
Ramps up to HIGH (90%)
Ramps up to MED (45%), then ramps up to HIGH (100%)
Starts at MED (55%), then decreases to LOW (7%),
then quickly to HIGH (100%)
Gradually steps up to HIGH (100%)
Ramps up to MED (58%), decreases to LOW (22%),
then gradually steps up to HIGH (100%)
Ramps up to MED (40%), then gradually increases to
MED-HIGH (75%)
Ramps up to MED (50%), decreases to LOW (25%),
then gradually decreases to LOW (15%)
Ramps up to MED (50%), decreases to LOW (25%),
then gradually decreases to LOW (17%)
Ramps to HIGH (100%), decreases to LOW (25%),
then decreases to LOW (15%)
Ramps up to MED-LOW (35%), then ramps to MED-HIGH (75%)
Ramps up to MED (58%), then decreases to LOW (25%)
Ramps up to MED-HIGH (80%), decreases to MED (51%),
then gradually increases to HIGH (100%)
:30
:14
:13
:25
:30
:25
:35
:25
:20
:30
:20
:15
:10
:25
13 Regular Iced Coee
14 Double Iced Coee
15 Thick Coee
16 Multiple Coees
12
Quickly ramps up to HIGH (100%)
Quickly ramps up to HIGH (100%)
Ramps up to MED (55%), gradually decreases to LOW (7%),
then quickly up to HIGH (100%)
Ramps up to LOW (25%), gradually ramps up to MED (50%),
then up to HIGH (100%)
:09
:13
:30
:25
31 General Program 1
32 General Program 2
33 General Program 3
34 General Program 4
Ramps up to HIGH (100%)
Slowly ramps up to HIGH (100%)
Quickly ramps up to MED (40%), decreases to LOW (15%),
then up to HIGH (90%)
Quickly ramps up to MED (45%), then gradually
increases to MED-HIGH (75%)
:25
:45
:24
:35
13
MACHINE ASSEMBLY
Compact Cover
Cover Door:
1. The cover door can be removed by opening it until the door is horizontal.
Then, gently spread the sides of the door over the round hinges and remove.
2. To reinstall the cover door, gently spread the sides of the door and place the
door hinge cutouts over the round hinges.
FIGURE A
Back Cover:
1. To remove the back cover:
• First remove the cover door from the unit as described above.
• Remove the two back cover mounting screws from the rear
of the machine (see Figure B).
• From the rear of the machine, firmly push the bottom of the cover forward
(towards the control panel), keeping the bottom edge of the cover against the
motor base. DO NOT tilt or strike the cover during removal.
• Slide forward until the side latches on the front of the cover are released
from the motor base (see Figure C). DO NOT strike the cover to “pop” the side
latches from their tracks. Doing so will cause damage. The cover must only
be removed by sliding it forward (towards the control panel).
2. To replace the back cover:
• Place the back cover on the motor base approximately 1 inch / 2,4 cm
forward of its normal position.
• Slide the cover towards the back of the machine (away from the control panel).
Make sure the side latches slide into their tracks.
• Push until back of cover is seated against the motor base (see Figure D).
Make sure the back cover is fully seated in the back and the side latches
are in their grooves before inserting and tightening the mounting screws.
• Replace and firmly hand-tighten the two back cover mounting screws
(see Figure B). DO NOT over-tighten or use any tools to tighten.
DO NOT use the mounting screws to pull the back cover into position.
Doing so will cause damage.
IMPORTANT NOTES!
Containers:
• The Blending Station® Advance® machines are optimized for use with the
Vitamix® 48 oz. / 1,4 L Advance® container (3 sided container). The 64 oz. / 2,0 L
standard container will not fit in the compact cover used on the Blending Station®
Advance®. Contact Vitamix customer service at (800) 886.5235 or contact your
distributor for more information.
•Outside the United States and Canada, your machine may come with a dierent
container configuration.
14
FIGURE B FIGURE C
FIGURE D
15
MACHINE ASSEMBLY
Two-Piece Lid (Figure A)
48 oz. / 1,4 L Advance® Container
The two-piece lid is easy to clean and easy to put on, take o and seal.
• To remove a fully latched lid, lift the two tabs and pull upward and o.
• Twist the center lid plug to fasten or remove.
One-Piece Lid (Figure B)
48 oz. / 1,4 L Advance® Container
The one-piece lid is easy to clean and easy to put on, take o and seal.
• There is no lid plug for this lid.
• Ingredients can be added through port on top.
FIGURE A
To secure lid plug, rotate it so
one tab locks between the notches
on top of rubber lid
FIGURE B
Retainer Nut Wrench
Retainer Nut Wrench in use
Blade Assembly
Blade Agitator Assembly: The blade assembly
includes a precision-hardened stainless steel blade
with enclosed double sealed steel ball bearings for
maximum durability. The rugged blade assembly
literally explodes molecules of food and ice in the
container, helping every batch to homogenize
more eectively. The blades do not need to
be removed for normal cleaning. (Refer to the
information below to remove or replace.)
Drive Spline: Inserts into drive socket on the motor
base to turn the blade.
Note: Removing and replacing your container
while the coupling is still rotating will strip the
drive spline “teeth.” (This part is NOT removable.)
Retainer Nut: Must be snug. Order the available
Retainer Nut Wrench for best results. (Refer to
the information below to remove or replace.)
Blade Assembly Removal
At times, it may be necessary to give your blades
additional cleaning. An easy-to-use blade assembly
removal wrench (Item #15596) may be purchased.
Turn the container upside down and grip firmly.
Insert retainer nut wrench in groove of retainer nut
and rotate counterclockwise to loosen. Then grip
blades with a cloth and remove retainer nut by hand.
Replacing Blade Assembly: With the container
upside down, grip blades with cloth, insert into
the container bottom and align with flat sides of
container opening. Place retainer nut on and hand
tighten. Using the retainer nut wrench, carefully
turn clockwise until secure, using wrench.
Do not force. If it is not tight enough, you
will notice increased container noise.
16
WARNINGS!
Never use a blade assembly with loose, damaged or nicked components.
Caution: Do not remove blades or blade assembly unless absolutely necessary!
Never attempt to take the blade assembly itself apart. This will void the warranty.
17
INSTALLATION
In-Counter Machine
Preparing the counter Area:
• Before cutting holes, make sure that there is adequate clearance under the counter for the
motor. The motor will extend about 5.7 in. / 14,4 cm below the counter but it is best to allow
at least 10.0 in. / 25,4 cm from the under-counter to shelves or any other equipment under
the counter. Also, when using the removable cover design, the back of the hole must be at
least 4.3 in. / 10,8 cm from any wall to allow for cover door clearance.
• An extra 4.0 in. / 10,2 cm of open space above the top of the cover will be needed for
placement and removal of the In-Counter machine.
• If installing unit into a cabinet with doors, including cabinets with a curtain or extended skirt,
a 4.0 in. / 10,2 cm diameter flexible duct (dryer hose) must be used to vent exhaust. Attach
the duct to the bottom exhaust by forcing the end of the hose over the exhaust bae of the
unit. Run the duct out of the cabinet for proper ventilation. Multiple units should not vent to a
common manifold unit but to separate places with separate vent ducts.
• When cutting holes for placement of multiple In-Counter units, position the edge of the
machines at least 12.0 in. / 30,5 cm apart to ensure quick cleaning and proper venting
between machines.
• It is recommended that for a 120 V unit In-Counter installation, you have at least one 20 amp
outlet per machine under the counter, available within 6 ft. / 1,8 m of the machine. 220 V and
100 V units require a dedicated line. Consult an electrician for proper electrical needs.
• The In-Counter unit also requires a gasket (provided in the machine’s original package)
to be placed between the machine and the counter.
• Refer to the Blending Station® Advance® In-Counter template (provided in the machine’s
original package) for detailed installation guidelines and a template.
WARNINGS!
Gasket Installation Instructions
1. Follow the instructions on page 18 for preparing the counter
area for the installation of your In-Counter Blending Station®
Advance®. Also, use the Template Sheet (provided in your
machine’s original package) to assist you in the placement
and ventilation of your machine.
2. Unplug the machine. Lay the machine on its back with the
motor pointing toward you. Allow 1–2 in. / 3–5 cm of the
motor base to hang over the edge of the counter top to
facilitate easy fitting of the gasket.
3. Slide the power cord through the gasket, with the groove
of the gasket pointing toward the machine base.
4. Starting at one corner of the motor base, press the gasket onto
the motor base so that the groove in the gasket seats itself onto
the stepped bottom edge of the motor base (see Figure B).
5. Working around the bottom edge of the motor base, press
the gasket onto the motor base until the entire perimeter
of the gasket is firmly attached to the motor base.
6. Carefully place the machine into the hole in the counter.
7. Be sure that the gasket is properly seated on the motor
base and against the counter top.
WARNINGS!
This gasket was designed to protect your machine from water damage and
to reduce noise. Failure to properly install this gasket could result in moisture
damage. Do not secure the machine to the counter with bonding materials.
Back
Front
FIGURE A
FIGURE B
Do not vent hose into a wall, ceiling or a concealed space of a building or cabinet.
Do not use hose clamps or equivalent to attach exhaust hose on machine.
When removing blender from the counter, always remove the container,
cover door and back cover from the machine first. Do not strike the blender when
removing from the counter. Do not use the In-Counter gasket on a wooden counter.
Discoloration of the counter will occur.
IMPORTANT NOTES!
Do not use the In-Counter on wooden counter tops. The gasket located between the
machine and the counter will leave permanent black marks on wood. The area below
the counter must have adequate ventilation to provide air circulation around each
motor. This will prolong the life of your machine. If storing powders, mixes, sugars,
etc., around the machine, make sure containers are tightly sealed. The intake and
exhaust air caused by running the machine will disperse any loose products.
18
Under hanging or wall
12.0 in. / 30,5 cm 12.0 in. / 30,5 cm
ADDITIONAL
UNIT
(if applicable)
See page 30 for machine measurements and specifications
*
Recommended distance between machines and under hang or wall:
12.0 in. / 30,5 cm from the edge of each machine or as far apart as possible
12.0 in. / 30,5 cm
IN-COUNTER
HOLE
Cut:
5.5 in. / 14,0 cm
by
7.5 in. / 19,1 cm
ADDITIONAL
UNIT
(if applicable)
19
CARING FOR YOUR MACHINE
Motor Base/Control Panel: Unplug the power cord and gently wash the outside
surface with a damp soft cotton cloth moistened with a mild solution of warm
water* and nonabrasive detergent or nonabrasive liquid spray cleaner. Be careful
to not scratch or scrub the display window on the control panel. Never immerse
motor base in water or other liquid. Dry with a soft cotton cloth.
Lid: Wash in warm, soapy water. Rinse clean under running water and dry.
Cover Door:
The cover can be removed (see pages 14 and 15) and cleaned by placing
under running water and washing with a soft cloth. Wipe dry and replace back on the base.
In-Counter Gasket and Container Centering Pad: The In-Counter gasket
located between the base and the cover door can be removed for cleaning
by simply pealing it o the base after the cover has been removed.
(See
pages 14 and 15
for cover removal).
Wash the gasket and pad in warm, soapy water. Rinse clean under running water and dry.
Reassemble before use. To reinstall the gasket, simply lay it on the base making sure that
it fits snuggly against the centering pad. Replace the cover as directed on page 15. Make
sure the gasket is seated properly against the blender and the centering pad. The gasket
and the centering pad should be flat on the motor base.
Container: The Advance® container has been designed to be chemical resistant.
However, for maximum container life, hand washing is recommended.
To Clean: Wash all container parts in warm soapy water. Rinse and drain.
Do not soak the blade agitator assembly.**
To Sanitize: After all solid residue is removed, fill container ¾ full with a sanitizing
solution mix.*** Return container to motor base and firmly position the two-piece lid.
Run machine on a high speed for 30 seconds. Turn machine o and allow mixture to
stand in the container for an additional 1 ½ minutes. Pour out bleach mixture.
Return container to motor base and run machine empty for an additional
5 seconds. Do not rinse after sanitizing. Allow container to air dry.
IMPORTANT NOTES!
Cleaning Products: Do not use abrasive cleaning agents or concentrated bleach when
cleaning. Do not use any cleaners containing quanitary sanitizers on polycarbonate
components (i.e., Advance® containers, covers). Do not use any of the following cleaning
products: automatic dishwashing detergents, oven cleaners, steel wool or other abrasive pads.
Cover: Do not wash cover door, handle or back cover in dishwasher. It is recommended
that the handle not be disassembled during cleaning. However, if you choose to
disassemble the handle from the cover, make sure to not over-tighten it when
reattaching it to the cover. Doing so will cause damage.
Container: Do not let mixtures, liquids or food products dry in the container. Rinse after
use. Dry product may lock around the blade and weaken/tear the bearings seal when
restarted. Do not place containers in the freezer. Extremely low temperature combined
with hot ingredients and/or the immediate rapid action of the blade may crack the
container. Microwaving and automatic dishwashing are not recommended.
20
IMPORTANT NOTES!
Blade Assembly: Do not soak the blade agitator assembly.
* Be sure to wring excess water out of cloth or sponge when cleaning around
the controls or any electrical part.
** To prolong polycarbonate container life, Vitamix recommends using soaps with a
low PH balance, such as a liquid dishwashing detergent (Ivory Liquid®). Due to the
nature of polycarbonates, automatic dishwashing is not recommended.
*** Recommended sanitizing solution: 1.5 tsp. / 7,4 ml institutional or household
bleach in 2 qt. / 1,9 L water.
21
TROUBLESHOOTING
Problems:
• Loud noise from blender
container blade area
• Container blades do not spin
• Increased vibration
• Leaking from bottom of container
• Loud grinding noise from the
blender motor
• Machine will not run
• Display window does
not say “Ready”
• Machine starts then shuts o Make sure there is power to the machine.
• Display window reads
“SHUT DOWN SEE MANUAL”
• Display window reads
“MOTOR LOCKED PROGRAM
TERMINATED”
Possible Actions:
a. Broken or worn drive socket. Replace (Item
#891). Instructions are included with part.
b. Check blade assembly for loose, damaged
or nicked components and replace.
c. Tighten retainer nut with the retainer nut
wrench moving clockwise until it is snug.
(See page 17.)
Damaged motor bearings, your machine
may need to be repaired.
a. Double-check to make sure power
cord is firmly in power outlet.
b. Check to make sure the On/O power
switch is in the on position.
c. Turn the On/O power switch to o,
then on, to reboot the electronics.
Let the machine cool for an hour, restart.
Let the machine cool for an hour, restart.
Problems:
• Display window reads
“CORRUPT DATA”
• Display window reads “THERMAL
SENSOR FAILURE”
• Machine stops in the middle
of its blend cycle and resets;
display window reads
“VITAMIX GENERAL PROGRAM”
then “READY”
Possible Actions:
Turn the machine o and on
again to reset the programming.
Call Vitamix technical support.
a. Plug the machine into its own
power supply.
b. Make sure the machine is not running
on a long extension cord.
Cooling the Motor
If the machine has overheated:
• The motor will stop and the message “MOTOR HAS OVERHEATED REMOVE THE
CONTAINER, THEN PRESS START,” will scroll across the display window, while the
words “HOT SHUTDOWN” will remain in the display window alerting you of the
problem.
• The machine will not run until the container is removed and the motor has cooled.
Remove the container, shut the cover door and press the START/STOP button and run
the machine for two minutes.
• When the motor is cool,“READY” will appear in the display window.
• Machine is running irregularly
• “NO PROGRAM” is displayed
when a button is pushed
• Button pressed starts wrong
program
• Machine starts by itself
• A specific program
button is defective
• Machine does not work
when first tried
• Machine works but no information
displayed on screen
• Program buttons run the blender
on the same speed
22
a. Turn the machine o and on again
to reset the programming.
b. Try plugging the machine into a
new outlet.
If you cannot fix your machine with these suggestions, technical help is available
by calling Vitamix® technical support at (800) 886.5235. If you purchased your
equipment outside the U.S.A., contact your local Vitamix Distributor or telephone the
Vitamix International Division at +1 (440) 782.2450 or email international@vitamix.
com for a distributor in your country. For online help, visit vitamix.com.
23
WARRANTY
MAINTAINING YOUR VITAMIX BLENDER
In order to maximize the life of and keep your Vitamix® product in good working order,
it is important that you follow a few simple maintenance tips:
1. Periodically inspect the drive socket for visible wear and tear, cracks, or breaks
to the socket. If damage is found, replace the drive socket with the extra drive
socket enclosed with your blender. To purchase additional replacement drive
sockets, contact Vita-Mix® Corporation (hereinafter “Vitamix”) at (800) 866.5235
for a dealer near you. For customers outside the U.S.A., contact your authorized
Vitamix Distributor, or call the Vitamix International Division at +1 (440) 782.2450
or email international@vitamix.com for a distributor near you.
2. Manually rotate the blade bearing assembly to make sure it turns without hesitation
or doesn’t spin too freely. If the blade hesitates or spins too freely, contact Vitamix
for warranty information or a dealer near you.
3. Never run the machine without the centering pad properly placed on the base and
never remove the container from the base before blending is complete and blades
have stopped moving.
LIMITED WARRANTY (Unless otherwise covered by Contract)
Vita-Mix® Corporation (hereinafter “Vitamix”) warrants to the original end-user
(“Purchaser”) that its commercial Vitamix blenders (consisting of a motor base,
container and lid, hereinafter collectively referred to as the “Equipment”) will be
free from defects in material and workmanship for the warranty periods applicable
to the Equipment as described herein and subject to the conditions set forth below.
Proof of purchase is required.
The following are the sole remedies of the Purchaser and set forth the only warranty
obligations of Vitamix.
No employee of Vitamix or any other person is authorized to make any warranty in
addition to or amendment of the following warranties.
WHAT IS COVERED UNDER THE WARRANTY
A. Motor Base Warranty (which includes the control board and touch pad):
Vitamix warrants to the original end-user that:
• If the motor base fails due to defects in material or workmanship within thirty
(30) days from the date of purchase, then Vitamix will replace the motor base with
a new motor base.
• If the motor base fails due to defects in material or workmanship after thirty (30) days
from the date of purchase but within one (1) year from the date of purchase, then
Vitamix will assume the cost of all parts and labor necessary to repair the motor base.
• If the motor base fails due to defects in material or workmanship after the first year
but within three (3) years from the date of purchase, then Vitamix will assume the
cost of all parts necessary to repair the motor base.
B. Container, Lid, Lid Plug, Centering Pad, Blade Assembly, Drive Socket,
and Sound Enclosure Warranty (if included): Vitamix warrants to the original
end-user that if a sound enclosure, container, lid, blade assembly, or drive socket fails
due to a defect in materials or workmanship within one (1) year from the date of purchase,
Vitamix will assume the cost of all parts and labor necessary to repair the component.
The sole obligation of Vitamix under these warranties is to repair or replace the warranted
part or parts as determined exclusively by Vitamix.
IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES
WHATSOEVER INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
THE ABOVE LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY, AND YOU AND
VITAMIX HEREBY EXPRESSLY DISCLAIM ALL OTHER WARRANTIES OR CONDITIONS,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE, AND, WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, YOU AND VITAMIX HEREBY EXPRESSLY EXCLUDE, TO THE EXTENT
PERMITTED BY LAW, THE APPLICATION OF ANY SALE OF GOODS LEGISLATION AND
THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE
OF GOODS, AS MAY BE APPLICABLE.
Some jurisdictions do not allow a limitation on implied warranties or on special,
incidental or consequential damages.
WHAT IS NOT COVERED UNDER THE WARRANTY (Coverage Exclusions)
These warranties do not include repairs needed due to:
A. Normal wear-and-tear;
B. Abuse, misuse, negligent use;
C. Alteration of the Equipment including but not limited to the motor base, container,
lid or sound enclosure;
D. Exposure to extreme conditions; or
E. Improper installation of the Equipment, including but not limited to poor workmanship,
not following specifications provided and/or inadequate ventilation of the “In-Counter”
models of the blending unit.
WHEN DO THE WARRANTIES APPLY (Coverage Conditions)
The warranties contained herein run only to the original end-user and are not transferable.
To make a warranty claim, proof of purchase is required.
Any warranty oered by Vitamix is only valid if used in accordance with: a) the owner’s
manual that may also be accessed at vitamix.com; b) the express warranty; and c) any and
all maintenance instructions regardless of when they are supplied.
24
LIMITED WARRANTY continues on page 26
25
WARRANTY
WHAT CAUSES THE WARRANTY TO BE VOID
All product warranties are void if:
• The blender is placed in a sound enclosure not manufactured by Vitamix.
• Any component of a covered piece of Equipment or part has been modified,
altered, “reconditioned” or repaired by persons someone other than Vitamix,
an authorized Vitamix Service Center or an authorized Vitamix Distributor.
• Any covered Vitamix component is used with a component not expressly authorized
in writing by Vitamix (i.e. using a Vitamix container with a non-Vitamix motor base
and/or using a Vitamix motor base with a non-Vitamix container); or
• Any part of the blender is improperly installed, including but not limited to poor
workmanship, not following specifications provided and/or inadequate ventilation
of the “In-Counter” models.
HOW TO OBTAIN WARRANTY COVERAGE AND REPAIR
Who to Contact For Warranty Service and Repair: In the event your Vitamix blender
needs service or repair covered by the terms of this warranty, please call Vita-Mix
Corporation, an authorized service center or a local distributor for warranty assistance.
• For Equipment purchased and located in the U.S.A.:
Call Vitamix Technical Support: (800) 886.5235.
• For Equipment purchased outside the continental U.S.A.:
Contact your authorized Vitamix Distributor or the Vitamix International Division
at +1 (440) 782.2450 or email international@vitamix.com for a distributor near you.
You will be asked to provide proof of purchase for the Equipment. If the remote technical
support team cannot fix the Equipment remotely, the Equipment will need to be serviced.
The team will help you either locate an authorized service center or arrange for the
Equipment to be shipped back to Vitamix.
HOW TO SHIP THE EQUIPMENT TO VITAMIX FOR SERVICE
A. Obtain a Return Authorization Number Before Shipment. Do not return or send in
Equipment without the approval from Vitamix. Under no circumstances will Vitamix be
responsible for the cost of any unauthorized repairs. All Equipment returns must have
the Return Authorization Number (“RA”) clearly marked on the outside of the box.
Any Equipment that is sent to Vitamix without prior authorization or approval will be
returned to the shipper’s address “as is” without repair.
B. Properly Package The Returned Item. Any item sent to Vitamix must be sent in
original or sucient packaging.
26
27
PARTS LIST
Blending Station® Advance®
#15092 Splash lid for 48 oz. / 1,4 L Advance® container
#15986 Lid only (no plug) for 48 oz. / 1,4 L Advance® container
#15985 Two-part lid assembly for 48 oz. / 1,4 L Advance® container
#15985
#15978
Items Sold Separately:
#15986
#15606
Software Kit - USB Version
#15980
#15978 48 oz. / 1,4 L Advance® container, blade assembly & lid assembly
#15980 48 oz. / 1,4 L Advance® container only
#15979 48 oz. / 1,4 L Advance® container, blade assembly, no lid assembly
#15990 Advance® blade agitator assembly
#15585 Retainer nut
#891 Drive socket
#15579 Sound-reducing centering pad
#18006 Compact back cover and cover door with removable hinge design
#18007 Compact cover door
#18008 Compact back cover
#18005 Metal screws with plastic caps, (2)
#15603 In-Counter gasket
#15979
#18006 #18007
#15990
#15585
#891
#15579
#15644
Extra Programming Chip
for Software Kit
#15988
One-Piece Lid
#15596
Retainer Nut Wrench
#18008
IMPORTANT NOTES!
•Outside the U.S.A. and Canada, your machine may come with a dierent
container configuration. Contact your local Vitamix Distributor for item numbers
•Other than the drive socket, blade assembly and retainer nut, this unit is
not user serviceable.
28
#18005
#15603
29
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