Vista VIPER H4, VIPER-H5 User Manual

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H264 4, 8 and 16 channel

NVR 1U

User manual

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Please read this manual thoroughly before use and keep it handy for future reference.

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Before You Begin

Read these instructions before installing or operating this product.

Note: This installation should be made by a qualified service person and should conform to local codes.

This manual provides installation and operation information. To use this document, you must have the following
minimum qualifications:

 A basic knowledge of CCTV systems and components
 A basic knowledge of electrical wiring and low-voltage electrical connections

Intended use

Only use this product for its designated purpose; refer to the product specification and user documentation.

Customer Support

For assistance in installing, operating, maintaining and troubleshooting this product refer to this document and any
other documentation provided. If you still have questions, please contact Norbain Technical Support and Sales:

Norbain SD, 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire RG41 5TP, England.
UK [phone]

Note: You should be at the equipment and ready with details before calling Technical Support.

Conventions Used in this Manual
Boldface or button icons highlight command entries. The following WARNING, CAUTION and Note statements
identify potential hazards that can occur if the equipment is not handled properly:

* WARNING:

Improper use of this equipment can cause severe bodily injury or equipment damage.

** Caution:

Improper use of this equipment can cause equipment damage.

Note: Notes contain important information about a product or procedure.

This apparatus is manufactured to comply with the radio interference.
A Declaration of Conformity in accordance with the following EU standards has been made. The
manufacturer declares that the product supplied with this document is compliant the provisions of
the EMC Directive 2004/108/EC, the CE Marking Directive 93/68 EEC and all associated
amendments.

All lead-free products offered by the company comply with the requirements of the European
law on the Restriction of Hazardous Substances (RoHS) directive: 2011/65/EU, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.

The crossed-out wheeled bin mark symbolizes that within the European Union the product must
be collected separately at the product end-of-life. This applies to your product and any
peripherals marked with this symbol. Do not dispose of these products as unsorted municipal
waste.

* This symbol indicates electrical warnings and cautions.

** This symbol indicates general warnings and cautions.

NORBAIN SD reserves the right to make changes to the product and specification of the product from time to
time without prior notice.

WARNINGS AND CAUTIONS:

To reduce the risk of fire or electric shock, do not insert any metallic objects through the ventilation grills or
other openings on the equipment.

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IMPORTANT SAFEGUARDS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
product heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than

the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where

they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Unplug this apparatus during lightning storms or when unused for long periods of time.

13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,

such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.

14. CAUTION - THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED SERVICE PERSONNEL ONLY. TO

REDUCE THE RISK OF ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE
OPERATING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO.

15. IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source only.

CE COMPLIANCE STATEMENT

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

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Table of Contents

Before You Begin 3

Intended use 3

Customer Support 3

WARNINGS AND CAUTIONS: 3

Table of Contents ................................................................................................................................. 1

1. Overview 4

1.1 Package Contents ...................................................................................................................... 4

1.2 Part Description ......................................................................................................................... 4

2. Installation 7

2.1 Installing HDD ........................................................................................................................... 8

2.2 System boot up.......................................................................................................................... 8

2.3 Quick set up .............................................................................................................................. 9

2.3.1 Account........................................................................................................................ 9

2.3.2 System ....................................................................................................................... 10

2.3.3 Network ..................................................................................................................... 11

2.3.4 Time/Date .................................................................................................................. 12

3. Live Screen Configuration 13

3.1 Icons in Live screen .................................................................................................................. 14

3.2 Live Launcher menu ................................................................................................................. 15

3.2.1 Backup (Down loading of video footage) ....................................................................... 16

3.3 Quick menu ............................................................................................................................. 17

3.3.1 PTZ Control ................................................................................................................ 18

3.3.2 Camera Registration .................................................................................................... 20

3.3.3 Status > System log .................................................................................................... 21

3.3.4 Status > Event............................................................................................................ 22

3.3.5 Status > Record .......................................................................................................... 23

3.3.7 Status > Disk.............................................................................................................. 24

4. Setup menu 25

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4.1 General buttons in Setup menu ................................................................................................. 28

4.2 SYSTEM .................................................................................................................................. 29

4.2.1 System ....................................................................................................................... 29

4.2.2 Time/Date .................................................................................................................. 31

4.2.3 Account > User ........................................................................................................... 34

4.2.5 Configuration (Config) ................................................................................................. 36

4.3 CAMERA .................................................................................................................................. 38

4.3.1 Basic .......................................................................................................................... 38

4.3.2 Advanced (Video, Stream and VCA) .............................................................................. 41

4.4 DEVICE ................................................................................................................................... 42

4.4.1 Display ....................................................................................................................... 42

4.4.2 Disk > Setup .............................................................................................................. 46

4.4.3 PTZ > PTZ ................................................................................................................. 49

4.4.4 Serial Device > Serial Device (PTZ, keyboard, or Text device) ......................................... 50

4.4.5 TEXT > TEXT ............................................................................................................. 51

4.5 RECORD .................................................................................................................................. 53

4.5.1 Schedule > Schedule ................................................................................................... 53

4.5.2 Stream ....................................................................................................................... 56

4.6 EVENT .................................................................................................................................... 60

4.6.1 System/Disk ............................................................................................................... 60

4.6.2 Alarm In ..................................................................................................................... 62

4.6.3 Motion ....................................................................................................................... 65

4.6.4 Video Loss > Setup ..................................................................................................... 67

4.6.5 Notification ................................................................................................................. 68

4.7 NETWORK ............................................................................................................................... 70

4.7.1 Basic .......................................................................................................................... 70

4.7.2 DVRNS/DDNS ............................................................................................................. 72

4.7.3 E-Mail ........................................................................................................................ 74

4.7.4 Warp ......................................................................................................................... 75

5. Search/Play 76

5.1 Search .................................................................................................................................... 76

5.2 Playback.................................................................................................................................. 82

6. Webviewer 83

7. Products Specifications 85

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1. Overview

1.1 Package Contents

The device package contents consist of the following:

Note

Please check all components involved.

Table 1-1 Package contents

No

Name

No

Name

1

NVR 4 DC Power supply

2

CD (Manuals and Client software)

5

Quick guide

3

Mouse

1.2 Part Description

Each part is listed in the below:

Figure 1-1 Name and Connection of each front section

Table 1-2 Name and Function of each front section

No.

Name

Function

1

PWR

Illuminated when power is on

2

REC

Illuminated if recording is in progress

3

PB

Illuminated if playback is in progress

4

NET

Illuminated if connected via network

5

IR Remote Control

Sensor

Receives all incoming signals from the remote control.

6

USB port

For connection of Mouse and USBdrives for download and firmware
upgrading

4ch NVR

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8ch NVR

16ch NVR

Figure 1-2 Name and Connection of rear section of 4ch, 8ch and 16ch NVR

Table 1-3 Name and Function of rear section of 4ch, 8ch and 16ch NVR

No.

Name

Function

1

IP CAM / PoE

IP camera input port, IEEE802.3af PoE supported

2

Network

Network connector

3

Audio Out

Audio output port

4

VGA

VGA output port

5

e-SATA

e-SATA storage connection connector

6

HD Output

HD output port 7 USB

USB port is connected for data back-up

8

Alarm In/Out

Alarm connector

9

Power Switch

On/Off the Power

10

Power Input

Connect power supply

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2. Installation

Connect external devices as per the diagram below.

Figure 2-1 Connection map

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2.1 Installing HDD

Note: Hard disk drives are factory fitted.

Attention



Withdraw the mains plug before installing HDD to reduce the risk of injury or
electrical shock, or device malfunction.



Make sure to check the compatibility of HDD with the device.

1

Always switch off and unplug the unit.

2

Unscrew with a screw driver (+) and open the unit cover.

3

Install HDD in the bottom case.

4

Connect a data cable and power cable with HDD.

5

Close the cover and tighten screws.

2.2 System boot up

1

When initially powered up the NVR will display the following icons in order.

Note

Installing new HDD might take more initialize time.

2 When fully booted a buzzer will sound and the live screen will be displayed

3 In Log in screen, enter the ID, Password and press OK.

Note

Default ID & Password is admin/admin

Attention

Please change password after login due to security.

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2.3 Quick set up

2.3.1 Account

1. Click the keyboard icon to set ID and Password for users.

2. With keyboard UI, set the ID and Password, and press OK.

3.Press the Save button to save newly set ID and Password.

4. Press Next button to move to the next set up stage

Note



Default ID/Password is admin/admin.



Change the password for security.



Maximum 16 characters

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2.3.2 System

1

Set each item in System setting screen.

 Language: Select system language.
 Device Name: Enter the device name.
 Keyboard ID: The RS485 Address for control via a remote keyboard
 Selecting the device ID. ensure that the each devise has a unique ID
 HD Output / VGA: Set resolution of the monitor connected to the device.

2

Press Save button.

Press Next to move to the next set up stage

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2.3.3 Network

1

Set each item in Network setting screen.

 WAN Port: Select whether to use static IP or dynamic IP.
 IP Address, Subnet Mask, Gateway, DNS, and Port: As for dynamic IP, enter information in each

space.

2

Press Save button to save set value.

3

Press Next to move to the next set up stage

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2.3.4 Time/Date

1

Set each item in Time/Date setting screen.

 Network Time Sync: Select network for synchronizing with time server.
 System Time: Not for synchronizing with network time server, set the device time; otherwise

(applying for Daylight saving time), select DST.

 Time Zone: Select time zone for the system being installed.
 DST Start/End: For applying Daylight saving time, set the application period.

2

Press Save button to save set value.

3

Press Next to move to the next set up phase

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3. Live Screen Configuration

Figure 3-1 UI Screen Configuration

Table 3-1 Items and Description of UI Screen Configuration

No

.

Item

Description

1

Setup menu

Setting menu is located on the top edge of the screen. See section “04 Setup ”
for more detailed information

2

Live screen

Show live video of connected cameras.

3

Launcher

menu

Launcher menu is located on the bottom edge of screen. See section “3.2 Live
Launcher ” for more detailed information.

4

Quick menu

Clicking the right mouse button to display the Quick menu. See
section “0

3.1.1 Backup (Down loading of video footage)

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No

.

Item

Description

Figure 3-4 Backup

Table 3-4 Backup Item and Description

No.

Item

Description

1

Select CH

Select the channels to be downloaded

2

Select All/

Unselect All

Select or clear all channels.

3

Start

Setting back-up start time (Bookmark: bookmark list).

4

End

Setting back-up end time (Bookmark: bookmark list).

5

Time Overlap

Selecting the device to save back-up files to.

6

Backup Mask

Press to search for back up devices ( e.g. USB pens)

7

Device

Entering a folder name to save back-up files

8

Reload

Selecting a file format to back-up (AVI or H4V)

9

Folder Name

Calculates the size of file to be to backed-up

10

File format

Formatting the USB device ( Will remove any information from the USB
device)

11

Calculate

Start the back-up process

12

Format

Close the backup screen

13

Start

Select the channels to be downloaded

14

Cancel

Select or clear all channels.

Quick ” for more detailed information.

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3.2 Icons in Live screen

Note

Chosen live screen is framed by a blue border; the segment that the mouse is
located in is framed by a yellow border.

Figure 3-2 Live screen icon

Table 3-2 Live screen icon and its description

No.

Icon

Description

1

CH1 CAM1

Channel numbers and camera titles

2 A camera with PTZ function

PTZ control function in process

Recording in alarm event mode

Recording in motion event mode

Recording in panic recording mode

Recording in consecutive recording mode

3 Video loss icon

4 Mic ON/OFF

Speaker ON/OFF

6

Displaying present date and time

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3.3 Live Launcher menu

This chapter describes Launcher menu located at the bottom of the screen.

Figure 3-3 Launcher menu

Table 3-3 Launcher menu Item and Description

No.

Item

Description

1

Log in/out status and logged in ID

2

Date & Time

Displaying present date and time

3

HDD

Displaying HDD capacity currently used

4

Moving to previous/next partition screen

5

Live screen sequence mode (toggle ON / OFF)

6

Selecting split screen mode (single screen, 4-, 9-, and 16- partition)

7

Freeze live image (toggle ON / OFF)

8

Audio selection (toggle ON / OFF)

9

Pin Interest – tags video with easily searched markers

10

Make a backup video of users want. See “0 ” to display detailed information
about back-up.

11

Searching recording data (time, event, and thumbnail). See “5.1 Search” to
display detailed information about search.

12

Go to Playback mode

13

Panic record mode

14

Locking or releasing launcher menu (toggle ON /OFF)

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3.3.1 Backup (Down loading of video footage)

Figure 3-4 Backup

Table 3-4 Backup Item and Description

No.

Item

Description

1

Select CH

Select the channels to be downloaded

2

Select All/

Unselect All

Select or clear all channels.

3

Start

Setting back-up start time (Bookmark: bookmark list).

4

End

Setting back-up end time (Bookmark: bookmark list).

5

Time Overlap

Selecting the device to save back-up files to.

6

Backup Mask

Press to search for back up devices ( e.g. USB pens)

7

Device

Entering a folder name to save back-up files

8

Reload

Selecting a file format to back-up (AVI or H4V)

9

Folder Name

Calculates the size of file to be to backed-up

10

File format

Formatting the USB device ( Will remove any information from the USB
device)

11

Calculate

Start the back-up process

12

Format

Close the backup screen

13

Start

Select the channels to be downloaded

14

Cancel

Select or clear all channels.

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3.4 Quick menu

Right click anywhere on the screen to display the Quick menu.

Figure 3-5 Quick menu

Table 3-5 Quick menu Item and Description

No.

Item

Description

1

Screen Mode

Select the split screen mod to be displayed (Full, 2X2, 3X3, and 4x4).

2

Zoom in

Magnify the selected live full screen image (Zoom out, 2 times, 4 times,
and 8 times).

3

Freeze

Freezes the video selected live screen images (toggle on / off).

4

Speaker

Output/Mute

Turning on/off a sound speaker

5

PTZ Control

Controlling PTZ Function

6

Stop Alarm

Stop the alarm sounder

7

Playback

Playing selected live screen images (from 30 sec, 1 min, 5 min, 10 min, 30
min, 1-hour, Go to last play time, and Go to last record time)

8

Search

Go to the search screen (time, event, thumbnail, and text). See section
“5.1 Search” for more detailed information.

9

Backup

Go to the Back up screen. See section “0 ” for more detailed information

10

Setup

Opens the DVRs main set up menu. For more information about set up
menu, see section “4 Setup .”

11

Warp

Monitor and control for remote recorder.

12

Camera

Registration

Opens a pop-up displays IP camera registration.

13

Status

Opens a pop-up menu showing: device system log, event, and recording
status (system log, event, and record).

14

Log in/Log out

Log in/Log out.

15

Shutdown

Shuts down or restarts the device (shutdown, restart).

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3.4.1 PTZ Control

Note

PTZ Control menu can be displayed if relevant channel’s protocol is set in DEVICE >
PTZ in the upper live screen.

Figure 3-6 Quick menu > PTZ Control

Table 3-6 Quick menu > PTZ Control Item and Description

No.

Item

Description

1

Direction control buttons

2 Place cursor on this spot , click and drag to make PTZ camera move
3

AF

Adjusting screen focus automatically

4

Zoom Out

Zoom function of PTZ camera

5

Zoom In

6

IRIS OFF

Iris adjustment

7

IRIS On

8

Focus Far

Manual focus adjustment

9

Focus Near

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In PTZ Control screen, clicking the right button of the mouse displays Quick menu.

Figure 3-7 PTZ Control Quick menu

Table 3-7 PTZ Control Item and Description in Quick menu

No.

Item

Description

1

Preset Go

Go to a preset position

2

Preset Save

Save a preset position

3

Tour

Run Tour function.

4

Scan

Run Scan function.

5

Pattern

Run Pattern function.

6

Exit

Exit to live screen menu in PTZ Control menu

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3.4.2 Camera Registration

Connection of IP camera to the NVR

Figure 3-8 Quick Menu > Camera Registration

Table 3-8 Quick Menu > Camera Registration Item and Description

No.

Item

Description

1 Search for connected IP cameras.
2

Auto Assign

Automatically assign channel numbers

3

Port

Show the detected camera port (WAN or PoE).

4

Assign

Selecting the channel windows manually.

5

Model

Show detected camera model number.

6

IP

Show detected camera IP address.

7

Status

Show connection status.

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3.4.3 Status > System log

The system log information can be seen in the System log tab in Status screen.

Figure 3-9 Status > System log in Quick menu

Table 3-9 Status of Quick menu > System log Item and Description

No.

Item

Description

1

Start

Set the starting time of system log to be searched

2

End

Set the end time of system log to be search

3

Log Type

Selecting log types (Network, Record, Setup, Disk, Backup, and System)

4

Select All

/Unselect All

Selecting or clearing all log types (toggle).

5 Pressing search button search on the basis of set condition
6

System log list

Displays system log lists

7

USB Export

Export the log data to USB thumb drive.

8

Cancel

Exit

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3.4.4 Status > Event

The real-time event information of the unit in Event tab in Status screen.

Figure 3-10 Status > Event in Quick menu

Table 3-10 Status > Event Item and Description in Quick menu

No.

Item

Description

1 Temporary fixing or releasing an event list (toggle).
2

Refresh

Deleting the event list

3

Event list

Displaying the event list

4

Cancel

Exit the status screen