Visonic POWERMAXCOMPLETE PANEL User Manual

PowerMaxComplete Panel

Fully Supervised Wireless Alarm Control System

1. INTRODUCTION

Quick Guide

Welcome to PowerMaxComplete wireless alarm system.
This guide provides step by step information that will help
you to easily install and run the system and to perform
basic configuration changes.

EMERGENCY

PENDANT

WIRELESS

DETECTORS

(UP TO 28 UNITS)

INSTALLED IN

THE PROTECTED

PREMISES

HARD WIRED

DETECTOR

TRANSMITTERS

DOOR OR

WINDOW

OPEN/CLOSE

DETECTOR

UNIVERSAL
PERIMETER

PROTECTION

DETECTOR

SMOKE

DETECTOR

TEMPERATURE

DETECTOR

MOTION

DETECTOR

FLOOD

DETECTOR

CO / GAS

DETECTOR

LOCAL

COMPUTER

(OPTION)

UP TO 8

PROXIMITY

TAG S

KEYFOB

TRANSMITTER

2-WAY KEYFOB
TRANSMITTER

A COMBINATION OF UP TO 8

WIRELESS

Figure 1 - System Configuration

The system configuration is shown in figure 1.

TEL

SMS

TELEPHONE

EXCHANGE

SIRENS

GSM

GPRS

UP TO 8

WIRELESS

REMOTE

COMMANDERS

INTERNET

SITE INTERNAL

SIREN OR

STROBE

TEL. LINE

AWAY

UP TO 2
KEYPAD

DEVICES

MONITORING

ROUTER

SITE EXTERNAL

SIRENS

PUBLIC

TELEPHONE

EXCHANGE

WIRED

REMOTE

SPEECH BOX

CENTRAL

STATION

INTERNET

4 PRIVATE

TELE-

PHONES

CENTRAL MONITORING

STATIONS

USER

COMPUTER

D-302887 1

2. BACK-UP BATTERY INSERTION

Front unit

Figure 2 - Battery Insertion

Battery cable

3. MOUNTING ON A WALL

1

Release

screws

Back unit

3

Mark 4 drilling points on mounting surface

Drill 4 holes and insert wall anchors

4

Figure 3 - Mounting on a Wall

Fasten the back unit with 4 screws

5

2 D-302887

4. WIRING

PHONE WIRING IN NORTH AMERICA

RJ-31X
CORD

BROWN

RED

GREEN

GRAY

8-POSITION

RJ-31X PLUG

RJ-31X JACK

23

1

RJ-31X

7

GRAY

RED

4

LINE

HOUSE

FROM

PHONES

STREET

5

GRN

6

BROWN

Note: For whole house line seizure with DSL service present on the phone line, you must install a filter. It is suggested to
use the DSL alarm filter model manufactured by Excelsus Technologies, or equivalent. This filter simply plugs into the
RJ31X jack and allows alarm reporting without breaking the internet connection.

ZONE 29 & SIREN WIRING

2.2 k

MAGNETIC CONTACT

OR ANY OTHER

CONTACT

(NOT A DETECTOR)

Figure 4 - Wiring

Ω

Alarm

N.C.

SITE EXTERNAL SIREN

MG ELECTRONICS

MG441PDS OR SIMILAR

SIREN

(6-12VDC, 150mA max.)

D-302887 3

5. CONTROLS AND INDICATORS

DISPLAY

RECORD MESSAGE (*)

MUTE SPEAKER (*) (**)

CANCEL ENTRY DELAY

Figure 5 - Controls & Indicators

6. DEVICES INSTALLATION

Fig. 6 - NEXT K9-85 MCW INSTALLATION

Push catch and remove board

2

Front Tamper switch

Insert battery

3

NEXT

EMERGENCY

(Hold for 2 sec.)

VOLUME UP (*)

VOLUME DOWN (*)
PLAY MESSAGE (*)

CHIME ON/OFF

EVENT LOG

INDICATORS

ARM TROUBLECHIMEPOWER

SHOW/OK

Press both

for panic

alarm

FIRE (Hold

for 2 sec.)

ARMING “AWAY”
PGM OUTPUT ON
ARMING “HOME”
PGM OUTPUT OFF
DISARMING
PGM CONTROL
MOVE BACK
PART ITI ON

Fig. 7 - MCT-320 INSTALLATION

Magnet

Release screw and

1

remove cover

Mounting

4

Notes

1. Keep away from heat sources.

2. Do not expose to air drafts.

3. Do not install outdoors.

4. Avoid direct sunshine.

5. Keep wiring away from power cables.

6. Do not install behind partitions.

7. Mount on solid stable surface

On surface

Back Tamper switch (option)

In corner

3mm

1

Remove spacer

spacer

Fasten the spacer to mounting

A.

surface with 2 screws.
B. Locate the magnet on the

spacer at the correct direction and
push it upward.

2

Note

It is highly recommended to attach the transmitter to the top
of the door/window on the fixed frame and the magnet to the
movable part (door or window). Make sure that the magnet is
located not more than 6 mm (0.25 in.) from the transmitter’s
marked side.

Fig. 8 - MCT-234 USAGE

Pressing both AWAY + HOME
initiates a PANIC alarm.

AWAY

HOME

DISARM

AUX

4 D-302887

7. DEFINING ZONE TYPE, NAME, CHIME ZONES & PARTITION

You can assign a type and name to each of the system's wireless & wired zones.

Resultant DisplayAction(s)

Press

1.

Press

2.

Enter installer code

3.

(9999 by default)

4.

Press

5.

Enter zone # (01 to 29)

6.

(e.g. 05)
Press

7.

Press

8.

Select zone type with
(e.g. 24h SILENT)

and press

Press

9.

Press

10.

select zone name with
(e.g. FRONT DOOR)

and press

Press

11.

3 times

twicePress

twice

INSTALLER MODE

ENTER CODE - - - -

1. NEW INSTL CODE

3. DEFINE ZONES

ZONE No: - -

ZONE No: 05

Z05: TYPE _

5. 24h SILENT

Z05: NAME -

Z05: FRONT DOOR

Z05: CHIME

Entering

installer

menu

Black box means that a wireless
device is already enrolled to the
zone. No dark box means that
the zone is free.

Black box means that a zone type
is defined. No black box means
that no zone type is defined.

Press

12.

select zone chime
feature with

(e.g. MELODY CHIME)

Enter zone # (e.g. 05)

13.

and press

select partition #1, 2 or 3
by key 1, key 2 or key 3,
respectively (e.g. 2)

twiceand press

twiceand press

Z05: PARTITION

Z05: P1 P2 P3

Z05: P1 P2 P3

8. PIEZO SIREN ENABLE/DISABLE

Resultant DisplayAction(s)

Enter into installer

1.

menu (see par. 8)

Press

2.

Press

3.

Press

4.

Select Siren On ( )

5.

or Off ( ) with
and press

* The default setting is PIEZO SIREN ON .

D-302887 5

3 times

23 times

4. DEFINE PANEL

01: ENTRY DELAY 1

24: PIEZO SIREN

PIEZO SIREN ON

*

Black box means that
the siren is enabled

9. DEFINING EXIT DELAY

Enter into installer

1.

menu (see par. 8)

2.

Press

3.

Resultant DisplayAction(s)

3 timesPress

4. DEFINE PANEL

01: ENTRY DELAY 1

4.

Press

5.

Select delay with

6.

and press
* The default EXIT DELAY time is 60 S.

2 timesPress

10. DEFINING ENTRY DELAY 1/2

Enter into installer

1.

menu (see par. 8)

2.

Press

3.

Press

4.

5.

Select delay with

and press

Press

6.

Press

7.

8.

Select delay with

and press

* The default ENTRY DELAY 1 time is 30 S.

The default ENTRY DELAY 2 time is 60 S.

**

3 timesPress

03: EXIT DELAY

EXIT DELAY 60 S

*

03: EXIT DELAY

Resultant DisplayAction(s)

4. DEFINE PANEL

01: ENTRY DELAY 1

Entry dly1 30 s

*

01: ENTRY DELAY 1

02: ENTRY DELAY 2

Entry dly2 60 s

**

02: ENTRY DELAY 2

6 D-302887

11. SETUP FOR GPRS/BB – NO PHONE LINE (STEP 1)

DO NOT make any program changes in “DEFINE COM” other than those shown on this instructions unless necessary.

Notes:

1. Before continuing, remove power (AC and battery) and install a SIM card provisioned for GPRS data service.

2. Request a SIM card phone number from your SIM supplier if you wish to have the ability to ARM / DISARM via text
messaging or program from the central station receiver.

Resultant DisplayAction(s)

Press

1.

3 times

INSTALLER MODE

Press

2.

Enter installer code

3.

(9999 by default)

4.

Press

5.

Press

6.

Press

7.

Press

8.

Press

9.

Press

10.

Press

11.

Press

12.

Enter Access Point Name

13.

(APN)

Example: Seaguard SIM = airnet1
(Key #8 = scroll symbols up, Key #2 = scroll symbols down)
(Key #5 = Toggle Uppercase / Lowercase)

Press twice

14.

Press

15.

once

4 timesPress

once

once

once

once

once

twice

3 times

once

once

ENTER CODE

1. NEW INST CODE

5. DEFINE COMM.

1:PSTN/GSM

2:GPRS/BB

GPRS REPORT

disable

enable

GPRS REPORT

GPRS APN

airnet1

GPRS APN

<OK> TO EXIT

Press once

16.

READY 12:00PM

D-302887 7

12. SETUP FOR C.S. REPORTING – NO PHONE LINE (STEP 2)

Resultant DisplayAction(s)

Press

1.

3 times

INSTALLER MODE

Press

2.

Enter installer code

3.

(9999 by default)

4.

Press

5.

Press

6.

Press

7.

Press

8.

Press

9.

Press

10.

Press

11.

Press

12.

Press

13.

Press once

14.

Enter Primary Receiver IP

15.

Address

Example: S&W Primary IP Address (069.074.192.027)

Press twice

16.

once

4 timesPress

once

twice

once

once

once

once

once

once

8 times

ENTER CODE

1. NEW INST CODE

5. DEFINE COMM.

1:PSTN/GSM

3:C.S. REPORTING

REPORT EVENTS

1ST RPRT METHOD

disable

cellular

cellular

1ST RPRT METHOD

IP RCVR 1

000.000.000.000

069.074.192.027

IP RCVR 1

Press

17.

Press

18.

Enter Backup Receiver IP

19.

Address

Example: S&W Backup IP Address (208.017.225.027)

20.

Press

21.

Press

22.

Press once

23.

Press

24.

Press

25.

Press

26.

Press

27.

Press

28.

once

once

twicePress

9 times

once

4 times

once

once

once

once

IP RCVR 2

000.000.000.000

208.017.225.027

IP RCVR 2

LINE FAIL REPORT

PSTN

5 minutes

don’t report

don’t report

PSTN

<OK> TO EXIT

READY 12:00PM

8 D-302887

13. SETTING USER CODES

You can program a security code for yourself and additional 7 codes for other system users.

Resultant DisplayAction(s)

Press

1.

Press

2.

Enter master user code

3.

(1111 by default)

4.

Press

5.

Press

6.

(The user code is 1111
by default)

Enter 4 digit code

7.

e.g. 6854

Press

8.

Press

9.

2 times

4 timesPress

USER SETTINGS

ENTER CODE

SET BYPASS

SET USER CODES

USER CODE 1

USER CODE 1 1 1 1 1

USER CODE 1 6 8 5 4

USER CODE 1 6 8 5 4

USER CODE 2

Entering

user settings

menu

Press

10.

Press

11.

Enter 4 digit code

12.

e.g. 2351

Press

13.

Press

14.

select partition by push
buttons 1, 2 and 3 (for
partition 1&3 enter 13)

Press twice

15.

Press

16.

for the other user codes (3-8)
and act as in steps 11-15

Press

17.

as required

USER CODE 2

USER CODE 2 0 0 0 0

USER CODE 2 2 3 5 1

ACCESS TO PART

U02: P1 P2 P3

U02: P1 P2 P3

USER CODE 2

SET USER CODES

14. GPRS DIAGNOSTICS

Resultant DisplayAction(s)

1.

2.

Enter installer code

3.

(9999 by default)

4.

Press

5.

Press

6.

Press

7.

NOTE: PANEL RSSI MUST BE “GOOD” OR “STRONG” (NOT “POOR”)
VISONIC HAS EXTERNAL GSM ANTENNAS AVAILABLE (IN 10' OR 20' LENGTHS )

3 timesPress

oncePress

6 timesPress

once

3 times

once

INSTALLER MODE

ENTER CODE:

1. NEW INST CODE

10.DIAGNOSTICS

WL SENSORS TEST

GPRS CONN. TEST

PLEASE WAIT...

D-302887 9

MESSAGES THAT MAY BE REPORTED TO INSTALLER AFTER TEST:

LCD MESSAGE DESCRIPTION

1

2

3

4

5

6

7

8

9

10

11

12

13

Unit is Ok GSM (Global System for Mobile Communications) / GPRS (General Packet Radio

Service) is working properly

GSM Com. Loss RS-232 communication with modem failed

Pin Code Failure Missing or wrong PIN Code. (Only if SIM card PIN Code is enabled.)

GSM net. failure Modem failed registration to local GSM network (+Creg …)

SIM card failure SIM card is not installed correctly in GSM Modem

GSM not enrolled GSM auto enroll failed to detect GSM modem

No GPRS service GPRS network is not available to work with the current SIM card, meaning the

SIM card is not open for GPRS. (CGATT). (See note 1)

GPRS Conn. Fail Local GPRS network is not available or wrong.

GPRS APN, User and Password. (AT+GPRS).(See note 1)

Srvr Unavailable Fail opening TCP socket with server. Problem with server or wrong server IP or

no acknowledge received from server. (AT#SKTD)

Srvr IP Missing Server IP # 1 and #2 are not configured

APN Is Missing APN (Access Point Name) is not configured

SIM Card Locked After entering a wrong pin code 3 consecutive times, the SIM is locked. To unlock

it a PUK (Pin Unlock Key) number should be entered. The PUK cannot be entered
by the PowerMax.

(This can be fixed by installing the SIM in a personal cellphone and performing the unlock function)

Denied By Server The IPMP replied "DUH" to SIA-OVER-IP event message. "DUH" means that the

IPMP cannot handle the message because the panel is not defined or the
message is not decrypted correctly.

Note 1: After SIM card provisioning, the control panel must be power cycled!

15. DIAGNOSTIC TESTING

Enter into installer

1.

menu (see par. 8)

2.

Press

3.

Press

4.

Walk test the entire

5.

protected site to trigger all
the sensors.

Review all the results by

6.

pressing
repeatedly
to see all the results.
If you get a “POOR” display
from a certain sensor, relocate
it and re-test until the result is
“GOOD” or “STRONG”.

9 timesPress

10 D-302887

Resultant DisplayAction(s)

10. DIAGNOSTICS

WL SENSORS TEST

DIAG. TESTING

FRONT DOOR

Alternately

Z1 STRONG

BACK DOOR

Alternately

Z2 GOOD

16. PSTN REPORTING TO CENTRAL STATION

Resultant DisplayAction(s)

Press

1.

3 times

INSTALLER MODE

Press

2.

Enter installer code

3.

(9999 by default)

4.

Press

5.

Press

6.

Press

7.

Press

8.

Press

9.

Press

10.

Press

11.

Press once

12.

Press

13.

Press once

14.

For PSTN / phone line reporting, no other changes are necessary.

once

4 timesPress

once

twice

once

once

once

twice

once

once

ENTER CODE

1. NEW INST CODE

5. DEFINE COMM.

1:PSTN/GSM

3:C.S. REPORTING

REPORT EVENTS

1ST REPORT METHOD

disable

PSTN

PSTN

1ST RPRT METHOD

<OK> TO EXIT

READY 12:00PM

D-302887 11

VISONIC LTD. (ISRAEL): P.O.B 22020 TEL-AVIV 61220 ISRAEL. PHONE: [phone], FAX: [phone]
VISONIC INC. (U.S.A.): 65 WEST DUDLEY TOWN ROAD, BLOOMFIELD CT. 06002-1376. PHONE: [phone]. FAX: [phone]
VISONIC LTD. (UK): UNIT 6 MADINGLEY COURT CHIPPENHAM DRIVE KINGST ON MILTON KEYNES MK10 0BZ. TEL: [phone] FAX: [phone]
PRODUCT SUPPORT: [phone]
VISONIC GmbH (D-A-CH): KIRCHFELDSTR. 118, D-40215 DÜSSELDORF, TEL.: [phone], FAX: [phone]
VISONIC IBERICA: ISLA DE PALMA, 32 NAVE 7, POLÍGONO INDUSTRIAL NORTE, 28700 SAN SEBASTIÁN DE LOS REYES, (MADRID), ESPAÑA. TEL [phone],

FAX [phone]. www.visoni c-iberica. es
INTERN ET: www.visoni c.com
© VISONIC LTD. 20

10 PowerMaxComplete Quick Guide D-302887 (Rev. 0, 10/10)

12 D-302887