Visonic PMASTER10G2 User Manual

PowerMaster-10 Installer Guide
TABLE OF CONTENTS
1. INTRODUCTION .......................................................4
PowerG Technology is easy to install and
maintain ................................................................4
2. SPECIFICATIONS.....................................................5
Functional.............................................................5
Wireless ................................................................6
Electrical...............................................................6
Communication....................................................6
Physical Properties .............................................7
Peripherals and Accessory Devices..................7
3. INSTALLATION.........................................................7
3.1 Choosing the Mounting Location ................7
3.2 Mounting the Unit..........................................8
Mounting..............................................................8
Closing the Control Panel..................................8
3.3 Supplying Power to the Unit.........................9
Inserting Backup Battery ...................................9
Connecting Power to Panel.............................10
3.4 Connecting to the Telephone Line.............10
3.5 System Planning & Programming..............12
3.6 Extension Modules GSM Installation.........12
PowerLink Broadband Module Installation....12
3.7 Annual System Check.................................13
4. PROGRAMMING.....................................................14
4.1 General Guidance........................................14
4.2 Entering the Installer Menu ........................14
Installer Mode Options Menu..........................14
Programming User Settings............................15
4.3 Navigation.....................................................16
4.4 Permissions and User Codes.....................16
4.4.1 Setting a New Installer Code.................16
4.4.2 Setting the Master Installer Code.........17
4.4.3 Setting User Codes................................ 18
4.4.4 Enabling User Permit for Installer
Access............................................................... 18
4.4.5 Configuring Permissions for System
Reset after Alarm Event.................................. 18
4.4.6 Configuring a Duress Code.................. 19
4.5 Zones / Devices........................................... 20
4.5.1 General Guidance.................................. 20
4.5.2 Adding a Wireless Device..................... 20
4.5.3 Adding Wired Zones.............................. 24
4.5.4 Deleting a Device................................... 25
4.5.5 Modifying a Device................................26
4.5.6 Replacing a Device................................ 27
4.5.7 Defining Defaults.................................... 28
4.6 Siren Configuration .................................... 29
4.6.1 Configuring the Length of Time the Bell
is allowed to Function...................................... 29
4.6.2 Enabling the Internal Siren................... 29
4.6.3 Configuring the Period of Strobe Light
Activation .......................................................... 30
4.6.4 Enabling Siren Activation upon
Telephone Line Failure................................... 30
4.7 Event Reporting Configuration ................. 31
4.7.1 General.................................................... 31
4.7.2 Setup Report Communicators.............. 31
4.7.3 Configuring Event Reporting to
Monitoring Station............................................ 34
4.7.4 Configuring Event Reporting to Users.43
4.8 Security System Configuration.................46
4.8.1 Enable Cross Zoning............................. 46
4.8.2 Configuring Swinger Stop..................... 47
4.8.3 Enable Monitoring of Activity at Home 47
4.8.4 Configuring Alarm Cancel Period........ 48
4.8.5 Configuring Power Failure Threshold
Period................................................................ 48
4.8.6 Configuring Abort Time......................... 49
4.8.7 Configuring a Confirmed Alarm............ 50
4.8.8 Enable Alarm upon Detection of
Jammed or Missing Device............................ 50
4.8.9 Configuring the Jamming Detection.... 51
4.8.10 Configuring Whether a Missing Device Causes the System to Become "NOT READY"
............................................................................ 51
4.8.11 Configuring the Time Period by which a
Device is considered Missing......................... 52
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4.9 Arming/Disarming Options And Exit/Entry
Delay ...................................................................53
4.9.1 Configuring Exit Modes......................... 53
4.9.2 Configuring Entry Delays Duration...... 53
4.9.3 Configuring Exit Delay Duration........... 54
4.9.4 Enabling Quick Arm............................... 54
4.9.5 Configuring Bypassing Zones.............. 55
4.9.6 Configuring Panic Alarm Activation..... 56
4.9.7 Enabling Latchkey Arming.................... 56
7. MAINTENANCE......................................................75
7.1 Handling System Troubles ........................ 75
7.2 Dismounting the Control Panel................. 76
7.3 Replacing the Backup Battery................... 76
7.4 Fuse Replacement...................................... 76
7.5 Replacing/Relocating Detectors................ 77
4.10 User Interface Customization...................57
4.10.1 Enabling Trouble Beeps...................... 57
4.10.2 Enabling Piezo Beeps......................... 57
4.10.3 Enabling the Back Light...................... 58
4.10.4 Configuring the Disarm Option........... 58
4.10.5 Configuring the Screen Saver Options
............................................................................ 59
4.10.6 Enabling the Memory Prompt............. 60
4.10.7 Enabling Keyfob Low Battery
Acknowledgement ...........................................60
4.11 DEFINE CUSTOM LOCATIONS.................61
4.12 CONFIGURING OUTPUT PARAMETERS.61
4.12.1 Preliminary Guidance..........................61
4.12.2 Define PGM.......................................... 62
4.13 Configuring Remote Programming Access
Permissions........................................................66
5 DIAGNOSTIC TEST................................................ 68
5.1 Testing Devices ...........................................68
5.1.1 Testing all Devices................................. 68
5.1.2 Testing One Device............................... 69
5.1.3 Displaying Signal Strength Indication of
All Devices........................................................ 70
5.1.4 Displaying Signal Strength Indication of
RF Devices.......................................................71
5.1.5 GPRS Communication Test .................71
5.1.6 LAN Connection Test............................72
5.1.7 LAN Reset Option.................................. 73
7.6 Restoring Factory Defaults........................ 77
7.7 Viewing the Serial Number ........................ 77
8 READING THE EVENT LOG..................................78
8.1 Reading the Event Log............................... 78
8.2 Erasing and Exiting the Event Log ........... 78
APPENDIX A. Detector Deployment & Transmitter
Assignments...............................................................79
A1. Detector Deployment Plan ........................ 79
A2. Keyfob Transmitter List............................. 80
A3. Emergency Transmitter List...................... 80
A4. Non-Alarm Transmitter List....................... 80
APPENDIX B. Event Codes......................................81
B1. Contact ID Event Codes............................. 81
B2. SIA Event Codes......................................... 81
B3. 4/2 Event Codes.......................................... 81
B4. Understanding the Scancom Reporting
Protocol Data Format ....................................... 83
APPENDIX C. Glossary.............................................84
APPENDIX D. DEFAULT AND PROGRAMMED
ZONE DEFINITIONS...................................................86
6 CALLING UPLOAD/DOWNLOAD SERVER.......74
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MESSAGE TO THE INSTALLER
The PowerMaster-10 control panel is supplied with 3 instruction manuals:
Installer Guide (this manual - for your exclusive use) User’s Guide (for your use during installation only - Must be handed over to the master user after testing the
system)
Accessories Guide (includes a full description of devices that are supported by the PowerMaster-10 system) Appendices A.1 and A.2 of the Installer Guide will help you prepare an installation plan. Please take time to fill
out the forms - your job will become much easier and confusion will be prevented. Filling out the forms will also help you create a list of detectors and transmitters that must be obtained for the particular application. Compatible detectors and transmitters are listed in the Accessories Guide.
Remember - it is advisable to power up the control panel temporarily after unpacking and program it on the work bench, in accordance with the installation plan.
Although setting the correct time and date is one of the user tasks, we recommend that you set the time and date in the course of programming. Access to the “User Settings” for the installer is possible through the installer‘s menu or through the user menu (see User’s Guide section 2).
After programming, proceed to install the system as detailed in the Installation Instructions, from paragraph Error! Reference source not found..
The installer should verify line seizure. Be aware of other phone line services such as DSL. If DSL service is present on the phone line, you must install a filter. It is suggested to use the DSL alarm filter model Z­A431PJ31X manufactured by Excelsus Technologies, or equivalent. This filter simply plugs into the RJ-31X jack and allows alarm reporting without breaking the internet connection.
Compliance Statement
Hereby, Visonic Group declares that the PowerG series of central units and accessories are designed to comply with:
 U.S. Standards: USA: (FCC) CFR 47part 15 and part 68  Canada Standards: RSS 210  European CE Standards
The PowerMaster-10 is compatible with the RTTE requirements - Directive 199 9/5/EC of the European Parliamen t and of the Council of 9 March 1999.
According to the European standard EN50131-1, the PowerMaster-10 security grading is 2 – "low to medium risk" and environmental classification is II – "indoor general" and the power supply type is A. EN 50131-6
 GSM standards:
Europe: Complies with CE standards 3GPP TS 51.010-1, EN 301 511, EN301489-7 USA: CFR 47 Part 22 (GSM850) and Part 24 (GSM 1900).
EMC standard: CFR 47 Part 15
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1. INTRODUCTION
The PowerMaster-10 is a user and installer-friendly, 29-zone fully-supervised wireless control system using Visonic's new revolutionary PowerG™ two-way Time Division Multiple Access (TDMA) Frequency Hopping Spread Spectrum (FHSS) technology.
The system is designed to function in an appealing way to the user and also offers features that make installers’ life easier than ever before:
PowerG Technology is easy to install and maintain
 Quick and easy installation and on-site diagnostics:
Choosing the ideal location to install a wireless device or testing it at a later stage can be very strenuous and frustrating. With PowerMaster-10 there is no need to run back and forth to the panel to read the link quality because PowerG devices have a quality link indicator built-into the device itself which enables choosing the ideal location quickly and easily without using the panel. See Chapter 3.
 Quick and easy on-site and remote configuration of sensors and system peripherals:
PowerMaster-10 devices (sensors, PIR cameras, sirens, keypads etc) can be configured from the control panel or from remote locations (installation or monitoring company's offices) with the option for using configurable defaults providing a collective device configuration.
This saves time since there is no need to travel to the installation site, to climb ladders and open devices. See – Chapter 4.
 Cost-saving advanced remote diagnostics and walk testing:
Many of the problems associated with wireless systems are due to invisible RF phenomena, such as interferences, changes in the premises and unstable link quality. Having a professional diagnostic tool in the RF network is critical for cost saving servicing of wireless alarm systems. The PowerMaster-10 performs continuous diagnostic tests on the RF environment and on interferences at the site and provides you (locally and remotely) with pertinent information that helps you to understand and resolve the problems.
In addition, PowerMaster-10 provides you with remote real time testing and walk testing of the system sensors and peripherals – saving you time and money in not needing to visit the site.
Main Benefits and Features:
 Two-way communication ensures there are no lost alarms
Multiple channels (up to 50) and frequency hopping technology overcomes interferences to wireless
communication
 Transmission range is by far greater than the industry standard (2000m, 6000ft), enabling repeater-
free installations even in large premises
Message collisions are eliminated by using the same technologies used in WiMAX, GSM and
Bluetooth
 Devices dynamically start and stop using available repeaters according to need
Smart mechanism enables adjacent systems to co-exist without disturbing one another
 Short keep-alive period provides reliable supervision of any vandalism attempts or device failure  Communication is protected by the proven AES-128 encryption algorithm to protect against
sophisticated intruders
Two-way communication eliminates all unnecessary re-transmissions
 5-8 years battery life for all peripherals*  Minimum power consumption and "air pollution" due to:
- Adaptive transmission power which is determined according to the level of RF interferences
- Devices dynamically change wireless signal routing to utilize the most reliable communication pathway available
 All devices are configured from the panel – no hardware switches and no need to re-open the
peripherals once closed
 7-digit code on each device is used for easy local or remote enrollment
Configuration templates enable to configure the devices collectively instead of individually
Special button on each device prevents RF activity from interfering with enrollment procedures
 Wireless signal quality indication visible on all devices – enables to choose the ideal location for
installation without using the panel during mounting of peripherals
 Powerful diagnostic tool indicates RF link quality to show abrupt problems and to verify installation in
house setup.
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See Chapter 5.
Remotely review and/or change configuration and status of all peripherals
 Initiate remote walk test with assistance by anyone in the house
Remote diagnostics of wireless signal quality for all peripherals - measure all wireless connections and
reports back
System Architecture:
2. SPECIFICATIONS
Functional
Zones Number Hardwired Zone Requirements Installer and User Codes
Control Facilities
Display Arming Modes
Alarm Types
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28 wireless zones, 1 hardwired input.
2.2 kE.O.L. resistance (max. resistance of wires 220 
 1 master installer (9999 by default)*  1 installer (8888 by default)*  1 master user, no. 1 (1111 by default)
Users nos. 2 - 8
* Codes must not be identical
- Integral keypad, wireless keyfobs and keypads
- SMS commands via optional GSM/GPRS module.
- Remote control by telephone.
Note: For SIA CP-01 compliance, when using KF-234 PG2 an external siren must also be used.
Single line, backlit 16-large character LCD. AWAY, HOME, AWAY-INSTANT, HOME-INSTANT, LATCHKEY,
FORCED, BYPASS. Silent alarm, personal emergency alarm, burglary alarm and fire alarm.
Siren Signals
Siren (bell) Timeout Internal Sounder Output Supervision Special Functions
Data Retrieval Real Time Clock (RTC)
Wireless
Continuous pulse... (fire).
Programmable (4 min. by default) At least 85 dBA at 10 ft (3 m) Programmable time frame for inactivity alert
- Chime zones
- Diagnostic test and event log.
- Local and Remote Programming over Telephone, GSM /GPRS connections.
- Calling for help by using an emergency transmitter.
- Tracking inactivity of elderly, physically handicapped and infirm people. Alarm memory, trouble, event log The control panel keeps and displays time and date. This feature is also used
for the log file by providing the dat e and time of each ev ent
(intrusion / 24 hours / panic); triple pulse - pause - triple
RF Network Frequency bands (Mhz) Hopping frequencies Encryption
PowerG – 2-way synchronized Frequency Hopping (TD MA / FHSS)
433 – 434 868 - 869 912 - 918
8 4 50
AES-128
Electrical
External AC/AC adapter Europe: 230VAC 50Hz input, 9VAC 700mA output.
USA: 120VAC 60Hz input, 9VAC 1000mA output.
Internal AC/DC
Current Drain Approx. 70 mA standby, 1600 mA peak at full load. Backup Battery Pack
Time to Charge Optional Backup Battery Pack
Low Voltage Alarm
Switching power supply: Input: 100-240V AC, 0.12 A Max. Output: 7.5V DC, 1.2A Max.
4.8V 1300 mAh, rechargeable NiMH battery pack, p/n GP130AAM4YMX, manufactured by GP or equivalent
Note: For compliance with UL standards the battery backup period shall exceed 24 hours and 12 hours for compliance with CE standards.
80 % ( 13 Hrs)
4.8V 2200 mAh, rechargeable NiMH battery pack, p/n GP230AAHC4YMX, manufactured by GP
4.8V
Communication
Communication Built-in Modem Data Transfer to Local
Computer Report Destinations Reporting Format Options
PSTN; GSM; GPRS; IP (for future use) 300 baud, Bell 103 protocol Via RS232 serial port
2 Monitoring Stations, 4 private telephones SIA, Pulse 4/2 1900/1400 Hz, Pulse 4/2 1800/2300 Hz, Contact ID,
Scancom, SIA IP, Visonic PowerNet.
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Pulse Rate Message to Private Phones Ring Detection
10, 20, 33 and 40 pps - programmable Tone The unit does not support ring detection without DC voltage present on the
telephone lines.
Physical Properties
Operating Temp. Range Storage Temp. Range Humidity Size Weight Color
14°F to 120°F (-10°C to 49°C)
-4°F to 140°F (-20°C to 60°C) 85% relative humidity, @ 30°C (86°F) 196 x 180 x 55 mm (7-5/8 x 7 x 2 in.) 658g (23 Oz) (with battery) White
Peripherals and Accessory Devices
Modules Additional wireless devices Wireless Devices and
peripherals (*):
(*) Visonic is currently developing many more devices and peripherals that will be available during 2011.
GSM/GPRS, IP (future use) 30 detectors, 8 keyfobs, 2 keypads, 2 sirens, 4 repeaters
Magnetic Contact: MC-302 PG2 Motion Detectors: Next PG2; Next K9 PG2 PIR Camera Detectors: Next CAM PG2; Next-K9 C AM PG2 Smoke Detector: SMD-426 PG2/ SMD-427 PG2 Keyfob: KF-234 PG2 Keypad: KP-140 PG2 Outdoor Siren: SR-730 PG2 Repeater: RP-610 PG2
3. INSTALLATION
3.1 Choosing the Mounting Location
To ensure the best possible mounting location of the PowerMaster-10 control panel, the following points should be observed:
 Mount the system approximately in the center of the installation site between all the transmitters  In close proximity to an AC source and a telephone line connection (if PSTN is used)  Far from sources of interference, such as:
Electrical noise and strong electromagnetic sources, such as computers, television, power conductors, cordless phones, light dimmers, etc.
Large metal objects (such as metal doors and metal closets)
Note: A distance of at least 1 meter (3 ft) is recommended.
 Make sure that the signal reception level for each transmitter's signal, shown during the Diagnostics test of
the PowerMaster-10, is "Strong" or "Good".
 The alarm can be heard during HOME mode.  Wireless magnetic contacts should be installed in a vertical position and as high up the door or window as
possible.
 Wireless detectors should be installed at the height specified in their Installation Instructions  Repeaters should be located high on the wall in mid-distance between the transmitters and the control
panel.
WARNING! To comply with FCC RF exposure compliance requirements, the control panel should be located at a distance of at least 20 cm from all persons during normal operation. The antennas used for this product must not be co-located or operated in conjunction with any other antenna or transmitter.
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3.2 Mounting the Unit
Required tool: Philips screwdriver #2. PowerMaster-10 mounting process is shown in Figure 3.1 - 3.2.
Opening the Control Panel and Bracket Mounting
1
A
B
3
A
4
A. Mounting surface B. Back unit To Mount the Unit:
1. Release the screws
2. Remove the front cover
3. Mark 4 drilling points on the mounting surface
4. Drill 4 holes and insert wall anchors
5. Fasten the back unit with 4 screws
Figure 3.1 – Back Unit Mounting
WARNING! When plugging SIREN & ZONE terminals back into place, be sure to align them carefully with the
pins on the PCB. Misaligned or reverse insertion of terminals may damage internal PowerMaster-10 circuits!
A
5
Closing the Control Panel
Control panel final closure is shown below. 8 D-302756
1
To Close the Control Panel:
1. Close the front cover
2. Fasten the screws
Figure 3.2 - Final Closure
3.3 Supplying Power to the Unit
Connect power to the PowerMaster-10 temporarily (see Figure 3.4). Alternatively, you may power up from the backup battery, as shown in Figure 3.3. Disregard any “trouble” indications pertaining to lack of battery or lack of telephone line connection.
For Europe Safety Compliance:
a. The model shall be installed according to the local electrical code. b. The circuit breaker shall be readily accessible. c. The rating of the external circuit breaker shall be 16A or less. d. The cables for the AC mains connection shall have an overall diameter of 13mm and 16mm conduit. Please refer to Figure 3.4 "Power Cable Connection".
Inserting Backup Battery
Connect battery pack as shown in the next drawing.
1
2
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1. Battery insertion
2. Battery connection
Figure 3.3 – Connecting Power to the Control Panel
Connecting Power to Panel
Connect the power cable and close the control panel as shown below. Electrical socket-outlet shall be installed near the equipment and shall be easily accessible.
WARNING! DO NOT USE AN OUTLET CONTROLLED BY A WALL SWITCH.
Note: This equipment should be installed in accordance with Chapter 2 of the National Fire Alarm Code, ANSI/NFPA
72, (National Fire Protect ion As sociation).
Connect the power adapter to the power connector.
Figure 3.4 - Power Cable Connection
3.4 Connecting to the Telephone Line
PHONE WIRING
Connect the telephone cable to the SET connector and connect the telephone line cable to the LINE connector
(through the desired wiring cable entry). Note: The telephone cable should be no longer than 3 meters.
C
B
A
A. SET B. LINE C. Tel line wall jack
PHONE WIRING IN NORTH AMERICA
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1
I
23
RJ-31X
7
6
E
F
4
5
J K
G
H
B
A
C
D
E F G H
A. SET B. LINE C. RJ-31X cord D. 8-position RJ-31X plug E. Gray F. Red G. Green H. Brown I. RJ-31X jack J. Line from street K. House phones
Figure 3.5 – Phone Wiring
This equipment is designed to be connected to the telephone network using RJ11 connector which complies with Part 68 rules and requirements adopted by ACTA and properly installed RJ31X connector. See drawing below for details.
Customer Premises Equipment And Wiring
D
A
F
In the case that RJ31X is not available (consult your telephone company or a qualified installer), the telephone line should be connected to the PowerMaster-10 unit first and then all other home equipment should be connected to PowerMaster-10 "Phone" outlet.
J
H
B
E
C
E
I
H
G
E
A. Network Service Provider's Facilities B. Telephone Line C. Network Demarcation Point D. RJ-31X Jack E. Telephone F. Alarm Dialing Equipment G. Answering System H. Unused RJ-11 Jack I. Fax Machine J. Computer
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Note: The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most bu t not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
Connection to telephone company provided coin service is prohibited. Connection to party lines service is subject to state tariffs.
The installer should verify line seizure. Be aware of other phone line services such as DSL. If DSL service is present on the phone line, you must install a filter. It is suggested to use the DSL alarm filter model Z­A431PJ31X manufactured by Excelsus Technologies, or equivalent. This filter simply plugs into the RJ-31X jack and allows alarm reporting without breaking the internet connection.
3.5 System Planning & Programming
It pays to plan ahead - use the tables in appendices A and B at the end of this guide to register the intended location of each detector, the holder and assignment of each transmitter. Gather up all transmitters and detectors used in the system and mark each one in accordance with your deployment plan.
Program the system now, before mounting, as instructed in the programming section.
3.6 Extension Modules GSM Installation
The internal GSM 350 module enables the PowerMaster-10 system to operate over a GSM/GPRS cellular network (for further details, see the GSM 350 PG2 Installation Instructions). The GSM modem auto detection feature enables automatic enrollment of the GSM modem into the PowerMaster-10 control panel memory. GSM modem auto detection is activated in one of two ways: after tamper restore and after reset (power-up or after exiting the installer menu). This causes the PowerMaster-10 to automatically scan GSM COM ports for the presence of the GSM modem.
In the event that the GSM modem auto detection fails and the modem was previously enrolled in the PowerMaster-10.
G2 control panel, the message "Cel Rmvd Cnfrm" will be displayed. This message will disappear from the display only after the user presses the
GSM trouble message will be displayed. Note: A message is displayed only when the PowerMaster-10 alarm system is disarmed.
button. The modem is then considered as not enrolled and no
PowerLink Broadband Module Installation
The PowerLink broadband module enables viewing the PowerMaster-10 system over the internet (for further details, see the PLINK PRO Installation Instructions).
The PowerLink Broadband Module modem auto detection feature enables automatic enrollment of the PowerLink Broadband Module modem into the PowerMaster-10 control panel memory. The PowerLink Broadband Module modem auto detection is activated in one of two ways: after tamper restore and after reset (power-up or after exiting the installer menu). This causes the PowerMaster-10 to automatically scan the PowerLink Broadband Module COM ports for the presence of the PowerLink Broadband Module modem.
In the event that the PowerLink Broadband Module modem auto detection fails and the modem was previously enrolled in the PowerMaster-10 c ontro l pane l, the messa ge "PL NK Remv d Cnfr m" w ill be disp lay ed. This message w ill
disappear from the display only after the user presses the enro l l e d a n d n o PowerLink Broadband Module tr o u b l e m e s s a g e w i l l be di s p l a yed.
Notes: A message is displayed only when the PowerMaster-10 alarm system is disarmed. In the event of a power failure the PowerLink Broadband Module will not operate. Power (AC or battery) must be disconnected from the circuit before connecting / disconnecting the PowerLink Broadband Module.
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button. The modem is then considered as not
3.7 Annual System Check
Note: This system must be checked by a qualified technician at least once every three (3) years (preferably every year).
The annual system check is designed to ensure proper operation of the alarm system by performing the following checks:
 Periodic test  Arm/disarm function  No trouble messages are displayed on control panel  The clock displays the correct time  Reporting: generating an event to be transmitted to the central station and to the user.
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4. PROGRAMMING
4.1 General Guidance
We recommend programming the PowerMaster-10 on the work bench before actual installation. Operating power may be obtained from the backup battery or from the AC power supply.
4.2 Entering the Installer Menu
The following procedure describes how to enter the Installer Menu.
To Enter the Installer Menu
1.
2.
3.
4.
READY 00:00
INSTALLER MODE
ENTER CODE: 
CODE Enter your Installer Code.
NEW INSTL CODE
or Press the or button repeatedly until the display reads the
ZONES DEVICES
Make sure the system is disarmed and then press the button repeatedly until the PowerMaster-10 display reads "INSTALLER MODE".
desired setting option, for example, "ZONES/DEVICES".
You can program any other menu or press the or buttons to take you to "<OK> TO EXIT".
Installer Mode Options Menu
Click the button until the display reads the desired setting option and then press the
NEW INSTL CODE
ZONES/DEVICES
DEFINE PANEL
DEFINE COMM.
DEFINE OUTPUTS
DEFINE CUSTOM
DIAGNOSTICS
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Use to program the Installer Code and the Master Installer Code. See section 4.4.1
Use to Add, Delete, Configure, Replace and Configure devices and also to define your personal set of Defaults for device configuration. See section 4.5.
Use to define control panel parameters. See sections 4.6, 4.8, 4.9 and 4.10.
Use to define control panel communication parameters. See section 4.7.
Use to define the PGM output. See section 4.12.
Use to define custom zone names. See section 4.11.
Use to test and identify devices and wireless communication link quality. See
button.
USER SETTINGS
Chapter 5. Use to enter the USER SETTINGS menu to perform user settings. See
section 4.2.
FACTORY DEFLT
SERIAL NUMBER
START UL/DL
<OK> TO EXIT
Returns to first
option
Use to restore the control panel to factory defaults. See section 7.6.
Use to read the serial number of the control panel. See section 7.7.
Use to initiate the upload/download process. See Chapter 6.
Use to exit from the “INSTALLER MODE” menu back to Main Menu. See section 4.3.
Programming User Settings
This mode provides you with a gateway to the user functions through the regular user programming menu.
To Enter the User Settings Menu
1.
2.
Caution! If after having programmed the user codes the system does not recognize your installer code, this indicates you must have programmed a user code that is identical with your installer code. If so, access the user menu and change the code that is identical w ith your installer code. This will re -validate your installer code.
USER SETTINGS
Repeat steps 1 to 4 of section 4.2 "Entering the Installer Menu".
Refer to the PowerMaster-10 User Guide for detailed pro cedures Clicking the or buttons at any stage in the procedure will take you to “<OK> TO EXIT”.
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4.3 Navigation
This mode allows you to customize the control panel and adapt its characteristics and behavior to the requirements of the particular user. To review the options within the control panel menus, repeatedly press the
You will mainly use 5 control pushbuttons during the entire programming process:
The sounds you will hear while programming are:
- Single beep, heard whenever a key is pressed.
If you enter an invalid installer code 5 times, the keypad will be automatically disabled for 90 seconds and the
message WRONG PASSWORD will be displayed.
button, until the desired option is displayed, then press the button.
- to move one step forward in a menu.
- to move one step backward in a menu.
to enter the relevant menu or confirm data.
-
- to move one level up in a menu.
- to return to the "OK TO EXIT" state.
- Double beep, indicates automatic return to the normal operating mode (by timeout).
- Happy Melody (- - - –––), indicates successful completion of an operation.
- Sad Melody (–––––), indicates a wrong move or rejection.
or
4.4 Permissions and User Codes
The PowerMaster-10 system includes four code levels, as follows:
 Installer Code: By using the installer code, the menu enables changing the installer code.  Master Installer Code: By using the master installer code, the menu enables changing both master installer
code and installer code.
 User Code: See PowerMaster-10 User Guide  Master User Code: See PowerMaster-10 User Guide
Not every system includes a MASTER INSTALLER code. In a system with an INSTALLER code only, the installer can use all the functions in the system. The following actions can be done only by using the master installer code:
 Changing master installer code.  Resetting the PowerMaster-10 parameters to the default parameters,  Defining specific communication parameters.
You are expected to use this code only once for gaining initial access, and replace it with a secret code known only to yourself.
4.4.1 Setting a New Installer Code
To set an installer code, perform the actions that are presented below. When you are instructed to enter code, enter a 4-digit code.
A. To Set a New Installer Code
1.
2.
NEW INSTL CODE
Repeat steps 1 to 4 of section 4.2 "Entering the Installer Menu".
3.
4.
16 D-302756
NEW MASTER CODE
NEW INST. CODE
Note: The menu displayed w ithin the d ashe d box ap pe ars o n ly if t he contr o l p ane l includes the Master Installer Code.
5.
INST. CODE 888
Note: Installer Code should never be programmed as “0000”. Doing so will lock the user out of the installer menu!
NEW INST. CODE
Enter the new 4-digit Installer Code (8888 or 9999) at the position of the blinking cursor and then press
* The default Installer Code is 9999.
If your system uses MASTER CODE, you should proceed to setting the MASTER INSTALLER code in section 4.4.2 by pressing the button, or press the button to take you to "<OK> TO EXIT".
.*
4.4.2 Setting the Master Installer Code
For PowerMaster-10 with MASTER INSTALLER code, set a new INSTALLER code as described in section
4.3.1 "Setting a New Installer Code" and set the MASTER INSTALLER code as described in this section.
Note: For Control Panel that has installer code & master installer code, the following functions are available only if the MASTER INSTALLER code is entered:
 PSTN/GSM RCVR1  RCVR 1 ACCOUNT#  PSTN/GSM RCVR2  RCVR 2 ACCOUNT#  PSTN RPRT FORMAT  4/2 PLS RATE  REPORT EVENTS  RPRT CNFRM ALRM  SEND 2WV CODE  RINGBACK TIME  PSTN RPRT RETRY  GSM RPRT RETRY  MAST. DL CODE
By using the master installer code, the menu enables changing both master installer code and installer code. By using the installer code, the menu enables changing the installer code only.
B. To Set a New Master Installer Code
1.
2.
NEW INSTL CODE
Repeat steps 1 to 4 of section 4.2 "Entering the Installer Menu".
NEW MASTER CODE
3.
MASTER CODE 999
NEW MASTER CODE
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Enter the new 4-digit Installer Code (8888 or 9999) at the position of the blinking cursor and then press
* Master Installer Code should never be programmed as “0000”. Doing so will lock the user out of the installer menu!
You can now press the button to set the INSTALLER code or press the
button to take you to "<OK> TO EXIT".
.*
4.4.3 Setting User Codes
For detailed instructions on setting user codes, refer to the PowerMaster-10 user guide "Menus and Functions".
4.4.4 Enabling User Permit for Installer Access
User Permission enables you to determine whether access to the INSTALLER MODE require s user permission. Access to the installer menu, in PowerMaster-10 that has "User Permission" enabled (for example, in UK) is via the last menu in the user menu. This option can be changed, if necessary. Here you determine whethe r the access to the INSTALLER MODE requires user permission. If you select ENABLE, the installer mode will be accessible only through the user menu after entering the user code.
Options: Enable (default in UK), Disable (default).
Note: To comply with EN requirements, "Enable" must be selected.
To Enable User Permit for Installer Access
1.
2.
3.
4.
5.
DEFINE PANEL
01:ENTRY DELAY 1
36:USER PERMIT
36:USER PERMIT
or
Disable
Repeat steps 1 to 4 of section 4.2 "Entering the Installer Menu".
Select between "Disable" (default) and "Enable".
You can now press the or button to program any other menu in "DEFINE PANEL" or pre ss the button to take you to "<OK> TO EXIT".
4.4.5 Configuring Permissions for System Reset after Alarm Event
(Not applicable in the USA)
Here you determine whether the system can be rearmed (after an event) by the user or only by the installer. Options: user reset (default), engineer reset, or anti code reset. If Engineer Reset is selected, the system can be rearmed only by the installer; by entering and exiting the installer menu, by entering and exiting the event log (see section 8), or by remote telephone. To perform Engineer Reset via the telephone, establish communication with the PowerMaster-10 (see user guide, Chap ter 5) and continue as follows:
a. "*", "installer code", "#" b. Wait for 2 beeps c. "*", "1", "#" d. "*", "99", "#"
Visonic uses Technistore anti code reset. Installers should check with their Monitoring Station for a code version (seed code) which needs to be entered.
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To Configure Permissions for System Reset after an Alarm Event
1.
2.
3.
4.
5.
DEFINE PANEL
01:ENTRY DELAY 1
25:RESET OPTION
user reset
25:RESET OPTION
or
Repeat steps 1 to 4 of section 4.2 "Entering the Installer Menu".
Select between "user reset" (default), "engineer reset" and "anti code reset".
You can now press the or button to program any other menu in "DEFINE PANEL" or press the button to take you to "<OK> TO EXIT".
4.4.6 Configuring a Duress Code
A duress alarm (ambush) message can be sent to the Monitori ng Station if the user is forced to disarm the system under violence or menace. To initiate a duress message, the user must disarm the system with the duress co de (2580 by default). Here you can change the code digits or enter "0000" to disa ble the duress feature. The system
does not allow the user to program the duress code saved in this memory location as an existing user code.
Note: Duress Code is not applicable in the UK.
To Configure a Duress Code
1.
2.
3.
01:ENTRY DELAY 1
4.
5.
DURESS CODE 2580
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DEFINE PANEL
or
23:DURESS
23:DURESS
Repeat steps 1 to 4 of section 4.2 "Entering the Installer Menu".
Change the code or enter 0000 to disable the duress function.
You can now press the or button to program any other menu in "DEFINE PANEL" or pre ss the button to take you to "<OK> TO EXIT".
4.5 Zones / Devices
4.5.1 General Guidance
The ZONES / DEVICES mode enables the following functions:
- Defining default parameters common for each devices family.
- Adding new devices (enrolling) and defining their zones name, zone type and chime zone.
- Deleting devices.
- Modifying devices parameters.
- Reviewing devices parameters. Enrolling can be performed for Keyfobs (multi -button), wireless detectors, wireless sirens and repeaters. The control panel enables entering a device identification (ID) instead of enrolling an actual device. This enables pre-
enrolling off site. Upon boot up, the control panel checks if there are pre-enrolled devices that have not yet been registered (ID of the devices are entered but the devices have not communicated with the control panel). In this case, the control panel will display "SYNC WITH DEV" on the LCD and the trouble L E D will be on until all the devices have registered or the pre­enrolled devices that have not reg istered w ill be delete d from the enr ollment menu.
Refer to sections 4.4.3 and 4.4.4 for d etailed instr uctions on Enrolling/ Deleting a de vice.
Notes
- Keyfob enrolling can be performed also by the user (via USER SETTINGS menu).
- Wired magnetic contact or any other contact can be enrolled in zones 29 & 30.
- Wireless detectors can be enrolled in zones 01-28. Before beginning, gather all the devices that you intend to enroll and make sure they all have batteries installed.
Your control panel must recognize the unique identification code (ID) of each such detector in order to supervise them, receive their signals and respond accordingly.
 Before enrolling, the lens at the front of PIR and dual-technology sensors should be masked to prevent inadvertent
transmission.
 Make sure that magnetic contact transmitters are together with their magnets, to prevent them from sending
out alarm transmissions.
4.5.2 Adding a Wireless Device
This section describes how to add a new device to the PowerMaster-10 control panel. Note: It is much easier to enroll the device while holding the device in your hand, close to the control panel.
A. To Add a Device
1.
2.
3.
4.
5.
20 D-302756
ZONES/DEVICES
ADD NEW DEVICES
ENROLL NOW or
ENTR ID: XXX-
Repeat steps 1 to 4 of section 4.2 "Entering the Installer Menu".
You are now instructed to enroll the device. Enter the 7-digit number printed on the back side of the device and press
or Perform the enrollment sequence for the specific device: For most devices: Remove the device bracket or cover and press the
device 's Enroll button con tinuously until the red & green LEDs turn ON and then release. The P owe rM as te r- 10 will indicate the result on its LCD display.
For Keyfobs: Press the '*' button until the red LED blinks rapidly and then release (the LED will continue blinking) then press the same button again. The LED lights green and the PowerMaster-10 will indicate the resu lt on its LCD display.
.*
DEVICE ENROLLED
K01:Keyfob
Z01:Motion Sens
S01:Siren
………..
The PowerMaster-10 display reads "DEVICE ENROLLED" (or "ID accepted" if the device was enrolled manually by entering the ID number) and the PowerMaster-10 display will then change to "K01:Keyfob / Z01:Motion Sens / S01: Siren depending on the type of enrolled
device". However, if the device was previously enrolled in the system, the
PowerMaster-10 display reads "ALREADY ENROLLED". Repeat the above procedure for each device to be enrolled in the
PowerMaster-10 syste m . Continue to section 4.4.2.1 Assigning a Location, Zone Type and Chime Option. When exiting "ZONES / DEVICES" menu the PowerMaster-10 system displays the number of devices that need to be upda ted, as follows: DEV UPDATING NNN. * If you enter the 7-digit number, you must physically install the device
to complete the procedure. If the device is not installed, the system will display the device as "NOT NET" (device is pre-enrolled – not
networked). You can now press the button to enroll the next device of the same type or press the button to move to the "LOCATION" menu (see section 4.4.2.1) or press the button to take you to "<OK> TO
EXIT".
4.5.2.1 Assigning a Location, Zone type and Chime Option
B. To Assign a Location, Zone Type and Chime Option
The PowerMaster-10 system behavior is defined according to one of 11 zone types assigned to each of the system's 30 (wireless & wired) zones.
Note: This step is applicable to detectors only.
Continue below from the previous section.
1.
2.
3.
4.
5.
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Z01:LOCATION
Front door
or
Master Bdrm
Z01:ZONE TYPE
12.Non-Alarm
or
Select a zone type, or, enter the zone type number, for example, pressing 03 selects "3. Home Delay".
6.
7.
8.
9.
10.
11.
12.
3.Home Delay
Z01:SET CHIME
Chime off….
or
melody-chime
Z01:DEV SETTINGS
NEXT device
MODIFY SAME Dev.
EXIT Enrollment
To understand the behavior of each zone, see section 4.5.2.3 Zone Types.
Press
Select between "Chime off" and "melody-chime".
Note: In "melody chime" mode when a chime zone is triggered, chime melody is heard.
*
*
*
* When the PowerMa ster-10 will read "NEXT device" you can click the
"MODIFY SAME Dev." you can click the button to modify the same device. When the Po we rM as te r- 1 0 will read "EXIT Enrollment" you can click the button to revert to "ADD NEW DEVICES".
to change chime settings or press the button to skip.
button to enroll the next device. When the PowerMaster-10 will read
4.5.2.2 Configuring Device Parameters
Refer to the PowerMaster-10 Accessories Guide for detailed instructions on how to modify specific device settings for each device
4.5.2.3 Zone Types
Upon enrollment of a new detector (marked "Zxx") you must select the proper zone type. The zone type determines how the system handles alarms and other signals sent from the device. A list of factory defaults is printed in Appendix D. You may fill out the blank columns even before you start and proceed to program according to your own list.
Zone types are fully explained below: Delay Zones:
A delay zone has exit and entry delays set by you in the course of programming the system. Warning beeps will sound throughout these delays, unless you choose to mute them.  Exit Delay - The exit delay begins once the use r arms the s ystem. It allo ws him to leave via interior zones and a
doorway before arming actually takes effect. When the exit delay starts, the buzzer beeps slowly and maintains a slow beeping rate until the last 10 seconds, during which it beeps rapidl y. The PowerMaster-10 h as two types of delay zones, for which different delay times may be set.
 Entry Delay - The entry delay begins once the user enters the protected area via a specific doorway (his
entry is sensed by a delay zone detector). To avoid an alarm, he must reach the keypad via interior zones (which become "follower zones" during the entry delay) and disarm the system before the delay expires. When the entry delay starts, the buzzer beeps slowly until the last 10 seconds, during which it beeps rapidly.
Remember!
A delay zone is also a perimeter zone by definition.
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Emergency Zones:
You can provide incapacitated, sick or elderly people with a miniature single-button transmitter to be carried on the neck like a pendant or to be worn on the wrist like a watch. In distress situations, they can press the button on their transmitter, causing the PowerMaster-10 to send an emergency call to the Monitoring Station or to private telephones designated by the installer.
To make this possible, define the required number of zones as emergency zones and enroll a portable transmitter to each one of these zones. When completed, ask the master user to distribute these transmitters to their potential users.
Interior Zone:
Interior zones are zones within the protected premises that have nothing to do with perimeter protection. Their most important feature is that they allow free movement within the protected area without initiating an alarm, provided that the system is armed in the "HOME" mode. People can therefore stay at home and move about freely, as long as they do not disturb a PERIMETER zone. Once the system is armed in the AWAY mode (a ll zones ar e prote cted), inter ior zones w ill initiate an alarm if v iolate d.
Interior Follower Zones:
"Interior Follower" zone is a zone that is located between entry/exit zone and the alarm system control panel. This zone is temporarily (without causing an alarm) in front of a motion detector that is associated with the Interior Follower zone, after you enter through an entry zone on the way to the control panel, or when leaving the protected premises after system arming.
Home/Delay Zones:
A zone type which functions as a delay zone when the system is armed HOME and as a perimeter-follower zone when the system is armed AWAY.
Non-Alarm Zones:
A non-alarm zone does not directly participate in the alarm system. It c an be used f or ch ime or for op tional KEY ON-OFF feature (when enabled). You can define the desired number of non-alarm zones and enroll a portable transmitter or a wireless device (detector) to this type of zone.
Perimeter Zones:
Perimeter zones rely on detectors designed to protect doors, windows and walls. An immediate alarm is initiated when such a zone is violated by opening the door/window or by trying to break the wall.
Perimeter Follower Zones:
A non-entry/exit zone, typically a perimeter zone located on an entry/exit path, that is treated as an entry/exit zone during an entry/exit time.
24-Hour Zones:
24 hour zones are mainly used for PANIC buttons, perimeter detecto rs and anti-tamper protection. The y therefore trigger an alarm in both armed and disarmed states.
 24 Hour Zone - Silent. - Upon detection, this zone initiates a silent alarm, meaning that the sirens do not
function. Instead the PowerMaster-10 dials telephone numbers and reports the event to Monitoring Stations and/or to private telephones, as programmed.
 24 Hour Zone - Audible. - Upon detection, this zone initiates a siren alarm. The PowerMaster-10 also dials
telephone numbers and reports the event to Monitoring Stations and/or to private telephones, as programmed.
ignored by the alarm system during entry/exit delay periods, to enable you to walk
4.5.2.4 Locations
You can select or assign a named location to a device (e.g. Garage, Front Door etc.). 31 locations can be selected, 26 fixed names and 5 custom names (defined by the installer).
Note: Custom Locations can be defined via the DEFINE CUSTOM menu, and these custom names will also appear on your location list in addition to the default names. Note: To facilitate assigning a location name to a device, a shortcut procedure may be used by entering the location number which takes you directly to the location name.
Selectable Locations:
Attic Back door Basement Bathroom Bedroom
D-302756 23
Child room Closet (UK: Conservatory) Den (UK: Playroom) Dining room Downstairs Emergency Fire Front door Garage Garage door Guest room Hall Kitchen Laundry room Living room Master bath Master bdrm Office (UK: Study) Upstairs Utility room Yard (UK: Garden) Custom 1 Custom 2 Custom 3 Custom 4 Custom 5
4.5.3 Adding Wired Zones
Required tools: Cutter and slotted screwdriver - 3 mm blade. PowerMaster-10 wiring is shown in Figure 4.1.
CABLES ROUTING GUIDE
A
C
B
A. Cables entry options B. Back unit C. Cable clips To Route the Cable:
1. Remove the left or right side cables entry knockout(s) and enter the required cable(s)
2. Remove and use as cable clamp(s)
24 D-302756
1 2
ZONE WIRING
B
A. ZONE B. TAMPER C. ALARM
Note: Do not use mains cable other than that supplied by the manufacturer (3 m long).
Figure 4.1 - Wiring
2.2k
C
A
2.2k
4.5.4 Deleting a Device
C. To Delete a Device
1.
2.
3.
4.
5.
6.
D-302756 25
ADD NEW DEVICES
DELETE DEVICES
CONTACT SENSORS
MOTION SENSORS
Z01:Motion Sens
or
or
Repeat steps 1 to 3 in section 4.5.2 "Adding a Wireless Device".
Select the type of device to be deleted. Select between "CONTACT SENSORS", "MOTION SENSORS", "SMOKE SENSORS", "WIRED SENSO RS", "KEYFOBS", "SIRENS" and "REPEATERS" for example, "MOTION SENSORS".
Select the motion sensor to be deleted, for example, "Z03:Motion Sens".
7.
8.
Z03:Motion Sens
(OFF) to delete
MOTION SENSORS
The device is deleted from the PowerMaster-10 system. When exiting "ZONES / DEVICES" menu the PowerMaster-10 system
displays the number of devices that need to be updated, as follows: DEV UPDATING NNN.
You can now press the button to delete the device of the same type, or press the button to delete a different device, or press the
button to take you to "<OK> TO EXIT".
4.5.5 Modifying a Device
D. To Modify a Device
Note: This procedure is applicable to detectors only.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10
ADD NEW DEVICES
or
MODIFY DEVICES
CONTACT SENSORS
or
Z01:Motions Sens
Z01:LOCATION
Front door
or
Master Bdrm
Z01:ZONE TYPE
12.Non-Alarm
or
Repeat steps 1 to 3 in section 4.5.2 "Adding a Wireless Device".
Select the desired sensor to be modified. Select between "CONTACT
SENSORS", "MOTION SENSORS", "SMOKE SENSORS" and "WIRED SENSORS", for example, "MOTION SENSORS".
The PowerMaster-10 display will read "Front door". Select a location, or, enter the location number, for example,
"Master Bdrm".
Select a zone type, or, enter the zone type number, for example, pressing 03 selects "3. Home Delay".
To understand the behavior of each zone, see section 4.5.2.3 Zone Types.
26 D-302756
11.
12.
13.
14.
3. Home Delay
Z01: SET CHIME
Chime off….
or
melody-chime
Press skip.
Select between "CHIME OFF" and "melody-chime".
Note: In "melody chime" mode when a chime zone is triggered, chime melody is heard
You can now press the button to modify the next device of the same type, or press the button to configure the parameters of the device (see the Accessories Guide for instructions), or press the button to take you to "<OK> TO EXIT".
to change chime settings or press the button to
4.5.6 Replacing a Device
This feature is used for replacing a device that is enrolled in the system with another device of the same type while keeping the same parameters of the original device. This can save valuable time, since instead of having to delete the original device from the control panel, then to enroll the new device and then to set the device parameters again – all this can now be performed in one short procedure.
To Replace a Device
1.
2.
3.
4.
5.
6.
7
ZONES/DEVICES
ADD NEW DEVICES
REPLACE DEVICES
CONTACT SENSORS
CONTACT SENSORS
Z01: Contact
ID No. 100-2340
or
or
or
Repeat steps 1 to 4 of section 4.2 "Entering the Installer Menu".
Select the desired device type to be replaced. Select between "CONTACT SENSORS", "MOTION SENSORS", "SMOKE SENSORS", "KEYFOBS", "SIRENS" or "REPEATERS", for example, "CONTACT SENSORS".
The PowerMaster-10 display will read the name of the first enrolled device of the selected type to be replaced alternating with the ID number of the device.
At this stage you can select another device of the same type (in this example, contact sensor) to be replaced.
D-302756 27
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