Visonic Multi-network SIM Installation Instructions Manual

Multi-network SIM

Data SIM with SMS and
voice back-up capability

Installation
Instructions

Connected

through

Visonic part number Z-UK072-0

Please register this SIM with Wireless Logic up to
48 hours before installation. Full instructions inside

SIM sits here

How to install the SIM card:

In order to connect your SIM to the GPRS network and let it
pick up the Private Fixed IP address, you will need to enter
the Wireless Logic Private APN logon credentials, which you
received together with each SIM card. Please refer to your
Visonic Installation manual, ‘Defining communications’ for
information on how to enable the reporting features on
PowerMax or PowerMaster panels.

In the unlikely event that the SIM card does not connect to the
GPRS network, in the first instance, please do the following:

1. Place the Wireless Logic SIM card into an unlocked
handset or WWAN modem which has the ability to
connect to the internet and configure the APN settings
on the handset to use the Wireless Logic credentials.

2. Check to see if it registers to a roaming network.
If not, please call Wireless Logic Technical Support as
detailed below.

3) If it registers to a roaming partner network, then try
to connect to the internet using the correct APN and
credentials (e.g. wlapn.com, UN: visonic, PW: visonic”).

If you are able to connect to the internet then the Wireless
Logic SIM and the profile it is using is working OK.

Installers’ online SIM control panel

To find out more about our Visonic Installer online SIM control
panel ‘SIMpro’, where installers can provision, monitor and
control their SIM estates, simply contact:

[e-mail]

Thank you for purchasing Wireless Logic’s
Telenor Private Fixed IP SIM Cards in
partnership with Visonic.

How to activate the SIM card:

You need to complete two forms -
‘Airtime Application Form’ and a ‘SIM Activation Form’.

To obtain copies of each form, simply email:
[e-mail] and within the subject

heading state - ‘Visonic application form request’

Upon receipt of the forms please fill-in the following details
(marked in yellow) on the Airtime Application Form:

a. ‘Customer Details’ section
b. ‘Customer Agreement’ section

1. Please sign the Airtime Application Form

2. Please fill in the SIM card numbers (according to
SIM Information you received together with each
SIM card) in the SIM Activation Form and sign it.

3. Please scan the signed Airtime Application Form
and Attachment to the Airtime Application Form and
send it via email to the following addresses:

[e-mail]

It is important that both forms are signed. If you are not
able to scan/email the forms, please fax both forms to:
[phone]

4. Please allow a minimum of 48 hours notice for

activation. An activation notice will be sent to
you via email.

For Technical Support information
see back cover