Visioneer OneTouch 5820 Installation Manual
Visioneer OneTouch
5820 Scanner
Installation Guide
FOR WINDOWS
COPYRIGHT INFORMATION
Copyright © 2001 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. TextBridge is a registered trademark of
ScanSoft, Inc. ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International,
Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0475-001
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Visioneer's Limited Product Warranty
If you find physical defects in the materials or the workmanship used in making the product described in this document, Visioneer will repair, or at its option,
replace, the product at no charge to you, provided you return it (postage prepaid, with proof of your purchase from the original reseller) during the 12-month
period after the date of your original purchase of the product.
THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT,
EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD “AS IS” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S
SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE.
IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the
express requirements of applicable law.
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
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ABLE OF CONTENTS
TABLE OF CONTENTS
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Visioneer OneTouch 5820 Scanner . . . . . . . . . . . . . . . . . . . . . . 2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Getting the PaperPort Online Documentation . . . . . . . . . . . . . . . . . 4
Step 1: Installing the Scanner Software . . . . . . . . . . . . . . . . . . . . . . . 5
Step 2: Connecting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 3: Checking Out Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . 9
If the Scanner Is Not Properly Connected . . . . . . . . . . . . . . . . . 10
Three Ways to Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Scanning by Pressing the OneTouch Buttons . . . . . . . . . . . . . . . . . 13
i
Scanning from the Button Panel on the Screen . . . . . . . . . . . . . . . . 15
About the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Scanning 35mm Slides and Filmstrips . . . . . . . . . . . . . . . . . . . . . . . 17
A Brief Explanation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuring the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Creating New Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 22
About the Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . 22
Selecting New Options for the Buttons . . . . . . . . . . . . . . . . . . . 25
Adjusting Scan Settings and Page Settings . . . . . . . . . . . . . . . . . 26
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Scanning from the PaperPort Software . . . . . . . . . . . . . . . . . . . . . . 34
Setting Up the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Scanning an Item Using the Twain Button . . . . . . . . . . . . . . . . 35
Adjusting Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Selecting a Predefined Scanner Setting . . . . . . . . . . . . . . . . . . . 39
Selecting Scan Configuration Options . . . . . . . . . . . . . . . . . . . . 40
Customizing a Scanner Setting . . . . . . . . . . . . . . . . . . . . . . . . . 41
ii
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ABLE OF CONTENTS
Adjusting the Brightness and Contrast . . . . . . . . . . . . . . . . . . . 42
Selecting the Area of the Item You Want to Scan . . . . . . . . . . . 43
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
How to Uninstall your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
STEP 1: Uninstalling the Visioneer OneTouch Software . . . . . 45
STEP 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . 48
Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Contacting Visioneer for Technical Support . . . . . . . . . . . . . . . . . . 49
Visioneer OneTouch 5820 Scanner Specifications . . . . . . . . . . . . . . 50
W
ELCOME
Congratulations on purchasing your Visioneer OneTouch 5820 USB
scanner. With your scanner, you can quickly scan paper documents,
color photos, 35mm slides, and negatives to place their electronic
images on your computer.
W
HAT’S IN THE BOX
Before starting the installation, check the contents of the box to make
sure that all parts are included. If any items are missing or damaged,
contact the dealer where you purchased the scanner.
Visioneer OneTouch 5820 Scanner
Installation CD
Note
: In addition to this
Installation Guide
Installation CD also includes the
Documentation
, the guide for the ScanSoft PaperPort software. You can
ScanSoft PaperPort Online
Transparency mask with both
sides shown
Power supply
you’re reading, the
print a copy of either of these guides from the CD to your printer.
ISIONEER ONETOUCH
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5820 S
CANNER INSTALLATION GUIDE
1
2
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ISIONEER ONETOUCH
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CANNER INSTALLATION GUIDE
Document cover
Transparency
light source
Document pad
Reference frame
Glass
OneTouch
buttons panel
THE V
ISIONEER ONETOUCH
5820 S
CANNER
Status light
Transparency Adapter cable
Transparency Adapter port
Power jack
USB cable
THE V
ISIONEER ONETOUCH
5820 S
CANNER
Document cover. Close the document cover after placing items on the scanner glass.
Transparency light source. Shines light down through the glass onto the scanning sensors in
the body of the scanner.
Document pad. Helps to secure the document in place on the scanner glass.
Reference frame. Place items face down within this frame. Markings on the border of the
frame show where to align various paper sizes.
Glass. Place items face down on top of the glass in the upper left corner.
OneTouch button panel. Press a OneTouch button to scan, email, or copy an item.
Status light. Shows the scanner’s status. Green light: scanner is on and ready to scan. Orange
light: scanner is busy.
3
TPA (Transparency Adapter) cable. Supplies power from the scanner body to the
transparency light source.
TPA (Transparency Adapter) port. If the TPA cable is unplugged or loose, plug it into this
port.
Power jack. Plug the scanner power cord into this jack.
USB cable. Plug the USB cable into a USB port on the computer, keyboard, or USB hub.
Note: The scanner does not have an on/off switch. Press a button on the front of the
scanner to start scanning an item.
4
V
ISIONEER ONETOUCH
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CANNER INSTALLATION GUIDE
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HAT YOU NEED
To use the scanner and software, you need the following:
IBM PC (or 100-percent compatible) Pentium or equivalent
■
■
Microsoft Windows 98, Windows 2000, Windows Me, or
Windows XP
■
One available Universal Serial Bus (USB) port on your computer
Available internal memory (RAM):
■
■
Windows 98—32 megabytes (MB) or more
Windows 2000, Me, or XP—64 MB or more;
■
128 MB recommended for Windows XP
70 MB of free hard disk space
■
■
A VGA or SVGA monitor. Recommended settings for your monitor
are as many colors as possible—High Color (16-bit), True Color
(24-bit or 32-bit). Set the resolution to at least 800 by 600 pixels.
To set your monitor’s colors and resolution, open the Windows
Control Panel, double-click Display, and then click the Settings tab.
A CD-ROM drive
■
ETTING THE PAPERPORT ONLINE DOCUMENTATION
G
The Installation CD also includes your
ScanSoft PaperPort User’s Guide
This guide provides more detailed information about PaperPort’s
features. Please see the CD to view the manual. You can also print the
manual from the CD.
.
S
1: I
TEP
NSTALLING THE SCANNER SOFTWARE
STEP 1: INSTALLING THE SCANNER SOFTWARE
Note: You must install the scanner software before connecting the
scanner to your computer. Otherwise, the correct driver software for
your scanner will not be installed and it may not work properly.
To install the scanner software:
1. Start Microsoft Windows and make sure that no other applications
are running.
2. Insert the CD into your computer’s CD-ROM drive. The CD
automatically starts.
5
Note: If the CD does not automatically start, make sure the CD
drive’s door is completely shut. If the CD still doesn’t start, click the
Windows icon that shows the drives on your computer. (Usually, the
icon is named My Computer.) The window shows the drives available
on your computer. Double-click the icon for your CD-ROM drive to
see the list of files on the CD. Double-click the file named
START32.EXE. The CD starts.
3. From the list of options that appears on the screen, select ScanSoft
PaperPort.
4. Select Install ScanSoft PaperPort.
6 VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
5. Follow the instructions on the screen to install the PaperPort
software on your computer.
During installation, a message instructs you to connect the scanner
to the computer.
6. Follow the steps in “Step 2: Connecting the Scanner” to connect
the scanner. When you’re finished, click Finish in the dialog box
above.
STEP 2: CONNECTING THE SCANNER
The Visioneer OneTouch 5820 scanner connects to any available USB
port. Check your computer’s manual for the USB port location.
Note: You do not have to shut off the power to your computer when
connecting the scanner to a USB port.
STEP 2: CONNECTING THE SCANNER 7
To connect your Visioneer OneTouch 5820 scanner:
1. Check that the TPA cable is plugged into the TPA port on the back
of the scanner.
Your 5820 scanner is shipped with the TPA cable already plugged
into the TPA port, however, if the cable came loose during
shipping, you must plug it into the port securely.
2. Plug the USB cable on the back of your scanner into any USB port
on your computer.
If the plug does not attach easily, make sure that you are plugging it
in correctly. Do not force the plug into the connection.
USB
Note: If you have not installed the software yet, unplug the cable
from the computer and install the software now. When the software
installation is complete a message tells you to connect the scanner.
8 VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
3. Plug the power supply cable into the jack on the TPA cable and
then plug the power supply into a wall outlet.
Power supply Power jack
The status light comes on indicating that the scanner is receiving
power. Your computer recognizes that a scanner has been plugged
into the USB port and automatically loads the appropriate software
from the CD to run the scanner.
When the software is finished loading, the Finish button on the
dialog box on the computer screen becomes active.
4. Click the Finish button.
The scanner’s status light is green when the scanner and computer
are communicating properly.
That completes the steps to connect your scanner to the computer.
5. Click Yes, I want to restart my computer now.
6. Click Finish.
Your computer restarts and your scanner is now ready to scan.
STEP 3: CHECKING OUT YOUR SCANNER 9
7. If you removed the CD from the CD drive and want to install other
software, reinsert the CD into the drive.
In addition to installing the other software from the CD, you can
also view and print the User Guides.
Remove the CD from the computer when you’re finished and store
it in a safe place.
STEP 3: CHECKING OUT YOUR SCANNER
The Visioneer OneTouch 5820 scanner software comes with special
software, called the OneTouch software, that you to use scan with the
OneTouch buttons. The OneTouch software adds the scanner icon to
the Windows taskbar (at the bottom right corner of the computer
screen). If the scanner is properly connected, the scanner icon looks like
the one in this figure.
Scanner icon
If the icon has a red X through it, the scanner is not properly connected.
See the next section, “If the Scanner Is Not Properly Connected,” for
the steps to fix the problem.
To check the status of the scanner:
1. Right-click the scanner icon in the Windows taskbar.
The shortcut menu appears.
10 VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
2. Choose About from the shortcut menu.
A dialog box confirms that the scanner is properly connected.
3. Click OK to close the dialog box.
That’s it. Your scanner is ready to scan.
See “Three Ways to Scan” on page 12.
Note: The scanning lamp under the scanner’s glass needs to warm up
before you can scan. A status message lets you know when the lamp is
ready. The lamp then remains ready so you don’t have to wait for it to
warm up each time you want to scan. To conserve electricity and
prolong the life of the scanner, you can set the length of time for the
lamp to remain lit before powering down. See “Setting Preferences”
on page 31.
IF THE SCANNER IS NOT PROPERLY CONNECTED
If the scanner icon on the Windows taskbar has a red “X” through it, the
scanner is not properly connected.
Check for one of these possible problems:
• Is a cable loose or not plugged in securely? Inspect all cable
connections. Make sure all the cables are plugged in securely.
STEP 3: CHECKING OUT YOUR SCANNER 11
• Is the scanner’s power light on? Turn on the scanner’s power. If the
light still doesn’t come on, plug the power adapter into another
electrical outlet.
• Did you restart the computer after installing the software? If you
didn’t restart the computer, it may not have loaded all of the software
files. Try restarting your computer.
Please see the Readme file in the PaperPort directory on your computer’s
hard drive. The Readme file contains additional information that may
help you diagnose problems connecting the scanner. Also see
“Troubleshooting” on page 44 for more information.
To connect the scanner:
1. After checking for all the above problems, right-click the scanner
icon with the red X over it.
The shortcut menu appears.
2. Choose Connect from the shortcut menu.
If you try all the troubleshooting procedures described above and in the
Readme file, and the scanner icon still has a red X through it, you may
have a malfunctioning scanner. Please see “Contacting Visioneer for
Technical Support” on page 49 for technical assistance telephone
numbers. Also visit our web site at www.visioneer.com for additional
technical information.
The software finds the scanner and makes the connection. The
scanner icon will no longer have a red X through it, and you’re
ready to begin scanning.
12 VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
THREE WAYS TO SCAN
You can scan items by pressing a OneTouch button, by clicking a
button on the screen, or from the PaperPort software (or other Twain
software).
• Scan with the scanner buttons.
Press a button on the scanner’s front panel. See “Scanning by Pressing
the OneTouch Buttons” on page 13
• Scan from the screen
Click the scanner icon on the Windows taskbar. A panel representing
the scanner buttons appears. Click a button on the panel on the
screen. See “Scanning from the Button Panel on the Screen” on
page 15 for details.
• Scan from the PaperPort software (or other Twain software)
To scan from the PaperPort software, start the software, and then
click the Twain icon on the PaperPort Command Bar. You can also
scan from other Twain software.
See “Scanning from the PaperPort Software” on page 34 for details.
SCANNING BY PRESSING THE ONETOUCH BUTTONS 13
SCANNING BY PRESSING THE ONETOUCH BUTTONS
Pressing a scanner button scans the item, and then sends the image
either to the printer, or to a software application on your computer.
To scan by pressing a button on the scanner:
1. Place an item to scan on the glass, face down, and align the edge of
the item with the arrow marker at the lower left corner of the glass.
2. Close the document cover and press one of the OneTouch buttons.
The scanner starts scanning the item. Messages just above the
Windows taskbar shows the status of the scanning.
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