Vintec VBS050SSB, VBS050SBA, VBS050SSA, VBS050SBB, VWD050SSB User Manual

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vintec.com
User Manual
VWS050SBA-X VWS050SSA-X VWD050SBA-X VWD050SSA-X VBS050SBA-X VBS050SSA-X
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Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: ALL VINTEC/TRANSTHERM
This document sets out the terms and conditions of the product warranties for Vintec/Transtherm Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Vintec/Transtherm’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non­excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues for in Australia for a period of 24 months and in New Zealand for a period of 24 months, following the date of original purchase of the Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by: (i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the
terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in Australia
PLEASE CALL 1800 771 776
For the cost of a local call (Australia only)
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 550 020
(New Zealand only)
ALL_Vintec_Transtherm_May17
Important Notice
AUSTRALIA
ELECTROLUX HOME PRODUCTS
163 O’Riordan Street, Mascot NSW 2020
vintec.com.au
NEW ZEALAND
ELECTROLUX (NZ) Limited
3-5 Niall Burgess Road, Mount Wellington
vintec.co.nz
FOR ACCESSORIES
PLEASE CALL 1800 666 778
For the cost of a local call (Australia only)
or visit www.vintecclub.com
FOR ACCESSORIES
PLEASE CALL 0800 550 020
(New Zealand only
or visit www.vintecclub.com
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Service and support
In the rare event that your Vintec cabinet does not perform to your sasfacon, contact our dedicated support team:
1800 771 776
concierge@vintecclub.com
Vintec. We are part of the Electrolux Family. To add a touch of professional inspiraon to your home, visit electrolux.com.au
Stay in touch and share your user experience by following us:
@vintecclub
© 2019 Electrolux Home Products Pty Ltd. ABN 51 004 762 341
VMAN_XXXXXX_Jun19
vintec.com
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