Viking E-10A-EWP, E-35-EWP, E-30-EWP, E-30-PT-EWP, E-40-EWP Series Technical Practice
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The VE-3x5, VE-5x5, VE-6x7 and VE-5x10 add vandal and weather resistance, as well as versatility to many
Viking products. The VE-Series backboxes are available in black fine texture powder painted steel or Marine
Grade 316 stainless steel. The weather resistant boxes are designed to be surface mounted to a wall, post, single gang box, or a VE-GNP gooseneck pedestal. Note: The VE-3x5 is not compatible with the VE-GNP
pedestals and is not available in stainless steel.
The VE-3x5 is designed to be used with the E-40-EWP or E-50-EWP Series entry phones. The VE-5x5 is
designed to be used with the E-10A-EWP, E-30-EWP, E-30-PT-EWP, E-60-EWP, E-65-EWP, E-70-EWP, E-
75-EWP entry phones, the E-1600-20A-EWP and E-160030A-EWP emergency phones, as well as the W-1000-EWP
and W-3000-EWP handsfree doorboxes. The VE-6x7 is
designed to be used
with the K-1700-3-EWP and K-
1705-EWP entry phones and
the VE-5x10 is designed to be
used with the K-1900-7-EWP
and the K-1900-8-EWP vandal
resistant phones.
The VE-GNP gooseneck pedestals
are designed to be used with the VE-
5x5, VE-6x7 and VE-5x10 backboxes and
are ideal for drive up communications. Note:
The VE-3x5 is not compatible with the VE-GNP
pedestals. The VE-PNL’s are VE-Series backboxes with a blank aluminum panel. The user can customize
the clear-coated aluminum panel to mount an HID-1 card reader, HID-2 keypad or switch. The kits come
complete with box, gasket, panel and screws. Model numbers that end with “SS” are stainless steel version.
Note: The use of magnets to mount the VE-Series enclosure to a metal surface can affect the operation of
the enclosed product.
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TECHNICAL
TECHNICAL
Surface or Pedestal Mount Viking Products While
Maintaining Weather and Vandal Resistance
VE-Series
VE-Series
Surface Mount Boxes
and Pedestals
June 1, 2012
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• The VE-Series Surface Mount Boxes are designed to
surface mount the following products:
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• Surface mounts to a wall, post or single gang box
• VE-5x5 mounts to a single or double gang box
• VE-5x5, VE-6x7 and VE-5x10 mount to the VE-GNP
gooseneck pedestals
• VE-PNL’s blank aluminum panels are easy to modify
• Adds weather and vandal resistance
• Heavy duty, black powder painted steel or stainless steel
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Caution: Handsfree phones are not suitable for noisy applications (see page 2).
VE-3x5
VE-5x5
VE-6x7
VE-5x10
VE-5x5-PNL-SS
VE-6x7-PNL-SS
VE-5x10-PNL-SS
VE-5x10-SS
VE-5x5-SS
VE-5x10-PNL
VE-5x5-PNL
VE-GNP-2
VE-GNP-IG
VE-GNP-SS
VE-GNP
Model
VE-3x5
VE-5x5 / SS / PNL
VE-6x7 / SS / PNL
VE-5x10 / SS / PNL
VE-GNP
VE-GNP-SS
VE-GNP-2
VE-GNP-IG
Shipping Weight (each)
0.45 kg (1 lb)
0.9 kg (2 lbs)
0.9 kg (2 lbs)
1.36 kg (3 lbs)
8.2 kg (18 lbs)
4.5 kg (10 lbs)
13.6 kg (30 lbs)
10.2 kg (22.5 lbs)
Model DOD# VE Model
E-10A-EWP 210 VE-5x5 / SS
E-30-EWP 212 VE-5x5 / SS
E-30-PT-EWP 214 VE-5x5 / SS
E-35-EWP 178 VE-5x5 / SS
E-40-EWP Series 187 VE-3x5
E-50-EWP Series 191 VE-3x5
E-60-EWP Series 206 VE-5x5 / SS
E-65-EWP Series 203 VE-5x5 / SS
E-70-EWP Series 207 VE-5x5 / SS
E-75-EWP Series 208 VE-5x5 / SS
E-1600-20A-EWP 215 VE-5x5 / SS
E-1600-30A-EWP 215 VE-5x5 / SS
K-1200-EWP 182 VE-5x10 / SS
K-1205-EWP 183 VE-5x10 / SS
K-1700-3-EWP 157 VE-6x7 / SS
K-1705-3-EWP 159 VE-6x7 / SS
K-1900-7-EWP 360 VE-5x10 / SS
K-1900-8-EWP 362 VE-5x10 / SS
W-1000-EWP 170 VE-5x5 / SS
W-3000-EWP 180 VE-5x5 / SS
W-3005-EWP 181 VE-5x5 / SS
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IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666
Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday to Friday 8am - 5pm central standard time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete descrip-
tion of the problem, with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static sensitive equipment such as a circuit board should be in
an anti-static bag, sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment.
Include ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a P.O. Box.
4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recom-
mended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input and troubleshooting, a Return Authorization (R.A.)
number will be issued. This number is valid for fourteen (14) calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your distributor will then replace the product over the
counter at no charge. The distributor will then return the product to Viking using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't followed the steps listed in 1, 2 and 3, be aware
that you will have to pay a restocking charge.
Important: The Viking handsfree phones cannot be used in applications where there is a high level of background noise,
such as a diesel truck idling. At these levels, the user will experience “one way talk path” and not be able to hear the person at the distant end. In applications where there is a high level of background noise, the model K-1900-7-EWP, K-1900-
8-EWP, W-3000-EWP (in push-to-talk mode) or E-30-PT-EWP are recommended.
A. VE-3x5 Surface Mount Box
Material: 16 gauge CRS
Finish: UV stable black fine texture powder paint
Important: The VE-3x5 is not compatible with the
VE-GNP pedestals.
LIMITED WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor
or 18 months from the date manufactured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531
Industrial Street, Hudson, WI., 54016. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or
others. This warranty does not cover non-EWP products that have been exposed to wet or corrosive environments.
NO OTHER WARRANTIES
. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES
. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL,
SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING'S OPTION, REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY
AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT
ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED AS SUCH.
4.92”
1.8”
3.17”
3.28”
Front View
of VE-3x5
(4) 0.2 x 0.43 Slots
for Single Gang Box
(1) 0.38 Diameter Hole
0.875 Diameter
Knockout
Bottom View of VE-3x5 Rear View of VE-3x5
Condensation
Drain Hole
1.8”
0.45”
1.64”
3.28”
2.38”
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