Viking the aes-2000 accessible entry system User Manual

The AES-2000 Accessible Entry System provides both audio and visual assistance for those with disabilities.

The LCD display with large 1/2” tall characters is back-lit and will display a directory of tenants as well as directions and prompts. A built in voice recorder and announcer can also provide a supporting audio message. When the EZ™ Access button is pressed, instructions on how to use the system are both displayed and announced.

The built in directory can support up to 525 tenant names and phone numbers and will dial a pre-programmed phone number upon

selection of a tenant. Once twoway communication has been established, the tenant can activate a remote door strike by entering a Touch Tone command. A second relay is also provided to operate an automatic door. The AES-2000 will also support keyless entry at the door via its built-in keypad.

The unit is available in flush (AES-2000F) and surface mount (AES- 2000S) configurations and features a highly vandal resistant housing.

Apartment Entry System with

Accessibility Features

PPhhoonnee......771155..338866..8888661

hhttttpp::////wwwwww..vviikkiinnggeelleeccttrroonniiccss..ccoom

Power: 120V AC/13.8V AC 1.25A, UL listed adapter provided Dimensions: AES-2000S (Surface mount): 317.5mm x

247.6mm x 107.9mm (12.5" x 9.75" x 4.25"), AES-2000F (Flush mount): 381mm x 317.5mm x 88.9mm (15" x 12.5" x 3.5")

Shipping Weight: 7.7kg (17 lbs) Environmental: -26° C to 54° C (-15° F to 130° F) with 5% to

95% non-condensing humidity

Display: 16 position, 0.5” x 4.25” back-lit LCD Relay Contacts: 5A @ 30V DC/250V AC max. Connections: (14) cage clamp screw terminals

PPrraaccttiicce

EELLEECCOOM

OOLLUUTTIIOONNSSFFOORRTTHHE

221

SST

EENNTTUURRY

TECHNICAL

SSppeecciiffiiccaattiioonns

AES-2000

Accessible Entry

System

December 12, 2002

AES-2000S Surface Mount

• High rise apartment buildings

• Condos

• Senior citizen buildings

• Assisted care centers

• Retirement homes

• Gated communities

AApppplliiccaattiioonns

• 16 position, back-lit display with 1/2” tall characters

• Non-volatile digital voice announcer

• Factory configured to handle 75 apartments (expandable to 525 apartments using ERAM-4M expansion kits)

• Non-volatile data memory for names, phone numbers and access codes

• Volume control

• Optional AES-NET card reader interface available

• TTY jack for connection to personal teletypewriter (TTY)

• Postal lock switch input

• Built in modem for remote programming

• Available in surface mount (AES-2000S) or flush mount (AES-2000F) configurations

• Keyless entry capability

• 5 Amp door strike/magnetic lock control relays

• Vandal resistant features:

- 12 gauge stainless steel front panel

- 1/4” thick abrasion resistant polycarbonate display lens

- Metal keypad and push button switches

- Front panel lock

- Speaker protection screen

• Weather resistant features:

- Conformal coated circuit board

- Gasketing behind lens, speaker, keypad and perimeter

of front panel

- Sealed switches and keypad

FFeeaattuurrees

Need More Information on ERAM-4M?

Call (715) 386-4345 and select 854.

Need More Information on the AES-NET?

Call (715) 386-4345 and select 196.

AES-2000F

Flush Mount

IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT:

VIKING TECHNICAL SUPPORT AT (715) 386-8666

Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday - Friday 8am - 5pm central time. So that we can give you better service, before you call please:

1. Know the model number, the serial number and what software version you have (see serial label).

2. Have your Technical Practice in front of you.

3. It is best if you are on site.

RETURNING PRODUCT FOR REPAIR

The following procedure is for equipment that needs repair:

1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all

pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.

2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched

between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to: Viking Electronics, 1531 Industrial Street, Hudson, WI 54016

3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a P.O. Box.

4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.

RETURNING PRODUCT FOR EXCHANGE

The following procedure is for equipment that has failed out-of-box (within 10 days of purchase

1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.

2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input and troubleshooting, a Return Authorization (R.A.) number will be issued. This

number is valid for fourteen (14) calendar days from the date of issue.

3. After obtaining the R.A. number, return the approved equipment to your distributor

, referencing the R.A. number. Your distributor will then replace the product over the counter at no charge. The

distributor will then return the product to Viking using the same R.A. number.

4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.

WARRANTY

Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manufactured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.

This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.

Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESSED OR IMPLIED, OR FOR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.

FCC REQUIREMENTS

This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN). If requested, this information must be provided to the telephone company.

The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN's on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the REN's should not exceed five (5.0) To be certain of the number of devices that may be connected to the line, as determined by the total REN's, contact the telephone company to determine the maximum REN for the calling area.

This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact:

Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI 54016 (715) 386-8666

If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the problem is resolved.

The AES-2000 uses the USOC jack RJ11C.

It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected. This is to avoid damaging the equipment caused by local lightning strikes and other electrical surges.

This equipment is Hearing-Aid Compatible (HAC).

The telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)

PART 15 LIMITATIONS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

0.875" Diameter Knockout

Mounting Ring

(included)

AES-2000

The rough-in box

should be framed

into the wall.

Hinge

(8) Screws (included) for mounting

the ring to the rough-in box.

(3) Screws (included) for mounting

the AES-2000 to the ring

VIKING

Hudson, WI

LETTERS

NAMES

CALL/HANG

-UP

HELP

VOLUME

TTY

Steel Rough-In Box

(included)

Sealant

AUDIO

* Optional Braille

"Audio" label

(included)

IInnssttaallllaattiioon

A. Flush Mount Chassis (AES-2000F)

The AES-2000F comes with a zinc-plated steel rough-in box and a black powder-painted steel mounting ring. The rough-in box is meant to be framed into the wall. Make sure the outer edge of the box is within 1/4 inch of the finished surface of the wall, but not protruding past the surface level. Knockouts are provided in the box to accommodate conduit entrance from the sides or bottom.

Step 1. After the wall is finished, the mounting ring can be screwed to the rough-in box.

Step 2. Once the mounting ring is secure, the front panel of the AES-2000S can be fastened to the ring using the 3 screws and

nuts provided by aligning the hinge with the three holes on the right side of the frame.

Note: Make sure the key lock is in the open position.

Step 3. Insert the screws and tighten the nuts firmly.

Note: Be careful not to damage the foam gasket around the back edge of the panel.

Important: If the enclosure is to be mounted outdoors, use an appropriate sealant around the outer edge of the mounting ring.

* Note: To help steer visually impaired visitors to the location of the EZ™ HELP button, the optional Braille “Audio” label may be

adhered above the push button.

9.75"

1.26"

Front View of Steel Rough-In Box

12.25"

4.87"

9.74"

0.875" Diameter Knockout

(8) 0.187" Diameter Holes

1.25"

2.5"

0.45"

0.875" Diameter Knockout

Bottom View (same as Top

View minus Knockout)

1.25"

Right Side View (same as

Left Side minus Knockout)

0.45"

1.25"

3.625"

7.25"

+ 5 hidden pages