Viking pb-100-1600 Service Manual

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APPLICATION PB-100

Polling/Diagnostics Kit Note for the 1600A Series

November 29, 2001

TELECOM SOLUTIONS FOR THE 21ST CENTURY

Provide Diagnostics and Polling to your ADA Compliant Emergency Phone Customers

The PB-100 provides centralized polling and diagnostics of all Viking 1600 and 1600A series emergency phones through a standard Windows 9x/NT P.C. In addition, any device or person capable of returning DTMF Touch Tones can be automatically polled.

Up to 500 individual phones can be polled, at timed intervals, for the diagnosis of basic operation. The included software provides storage of complete contact/location records associated with the phones ID.

Devices that are polled successfully are stored in a "success" log while devices that returned any kind of error are stored in a "failure" log for follow up at a later time.

Phone...715.386.8861

Features

Compatible with Windows 95, 98, ME, NT 4.0, and 2000

Non-volatile E2 memory (no batteries required)

Programmable polling date/time intervals

Complete contact record storage up to 500 records

Stores "Success" and "Failure" logs in ASCII text mole files

9-pin RS-232 cable included

RS-232 ASCII command capabilities

20 digit Touch Tone buffer

Dials Touch Tones 0-9, , # and two second pauses

Automatic line seizure

One year limited warranty

info@vikingelectronics.com

http://www.vikingelectronics.com

Applications

• Polling emergency phones in...

Elevators

"Area of Refuge" sites Parking ramps Automated Tellers (ATM) Entryways

Campus security sites Roadside emergency sites Stairwells in public buildings

Polling any device that can return DTMF Touch Tones

Polling security guards on rounds

Specifications

Power: 120V AC/12V DC 500mA, UL listed adapter provided Dimensions: 127mm x 127mm x 25mm (5" x 5" x 1.5") Weight: 1.36 kg (3 lbs.)

Environmental: 0°C to 32°C (32°F to 90°F) with 5% to 95% noncondensing humidity

P.C. Interface: 9-pin RS-232 (cable included)

Software/Hardware Requirements:

IBM Compatible personal computer with an available serial port CD-rom drive, and Windows compatible sound card

Windows: 95 or 98 (with OLE32 updates), NT 4.0 (service pack 6 or higher ), 2000 (service pack 2 or higher)

5MB of hard drive space

8MB of free physical RAM

License Agreement/Warranty

THE SOFTWARE, FIRMWARE, SOURCE CODE, HTML CODE, DOCUMENTATION OR ANY OTHER ACCOMPANYING COMPUTER FILES (hereafter referred to as "THE FILES") ARE PROVIDED "AS IS" AT "NO CHARGE" AND WITHOUT WARRANTY OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR NON-INFRINGE- MENT. Because of the various hardware and software environments into which the FILES may be put, NO WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE IS OFFERED. Viking explicitly disclaims the fitness or usefulness of all files and/or software, or the information contained herein, for any purpose.

Good data processing procedure dictates that any program be thoroughly tested with non-critical data before relying on it. The user must assume the entire risk for using “THE FILES”.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, IN NO EVENT SHALL VIKING ELECTRONICS, INC. NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, DELIVERING, INSTALLING OR USING "THE FILES", BE HELD LIABLE FOR ANY SPECIAL, DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, USE OF, OR INABILITY TO USE "THE FILES" (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE "THE FILES", EVEN IF VIKING ELECTRONICS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Because “THE FILES” are provided "AS IS" at "NO CHARGE," it is done so with the condition that LIMITED, and in most cases, NO TECHNICAL SUPPORT WILL BE PROVIDED for the use or installation thereof.

All OF "THE FILES" ARE AND WILL DURABLY REMAIN THE SOLE COPYRIGHTED COMMERCIAL PROPERTY OF VIKING ELECTRONICS, INC. "THE FILES” are NOT PUBLIC DOMAIN, FREEWARE OR SHAREWARE. You may NOT REDISTRIBUTE OR REPRODUCE THESE FILES AND/OR SOFTWARE in any form, electronic or otherwise WITHOUT THE EXPRESS WRITTEN PERMISSION OF VIKING ELECTRONICS, INC.

If you DO NOT ACCEPT OR AGREE TO ALL of the above terms, conditions, and disclaimers, you must DELETE all of "THE FILES" from your local or network drive immediately and return or destroy the media on which "THE FILES" were delivered. Any and all USE or INSTALLATION of "THE FILES" will be considered ACCEPTANCE of all TERMS, CONDITIONS and DISCLAIMERS.

If any provision of this Agreement shall be unlawful, void, invalid or for any reason unenforceable then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.

Viking pb-100-1600 Service Manual

Hardware Installation

The PB-100 comes complete with a telco cord, serial cable, audio cables and a 12V DC power adapter.

Step 1. Using the telco cord, connect a phone line to the rear panel jack labeled “LINE”. If the PB-100 is to be used in series with another piece of equipment, the telecom device can be plugged into the “PHONE” jack.

Step 2. Connect one end of the 9 pin serial cable into the jack labeled “SERIAL DATA” and the other end into an open serial port of the P.C.

Step 3. If audio is to be used through the PB-100, connect the “Audio Out” port of the sound card to the “AUDIO IN” port of the PB-100, and “Audio In” or “Mic In” of the sound card to the “AUDIO OUT” port of the PB-100.

Step 4. Plug the 12V DC power adapter (included) into the rear panel power jack.

Rear View of the

PB-100

 

 

 

 

USE ONLY LISTED

SERIAL DATA

 

PHONE

LINE

CLASS 2 POWER

 

SOURCE 12VDC

(RS-232)

AUDIO

AUDIO

 

O.5A MAX

 

 

 

IN

OUT

 

 

120V AC

12V DC Adapter

(included)

Rear View of the P.C.

Serial

Port

RS-232 Serial Cable

Telecom Device

Phone Line

 

Software and Installation

A. About the Software

This software package was developed for use in conjunction with the Viking Electronics PB-100 polling box. The PB100 is a multipurpose device capable of performing a large variety of equipment and personnel polling duties. The PB100 polling software directly supports the polling of any telecom device capable of returning DTMF Touch Tones, specifically the 1600A Series Emergency Phones.

Each PB-100 data file has the capacity to store information for up to 500 unique devices, any or all of which may be scheduled for polling on a timed basis. Since you may have multiple data files, the total number of polled devices is essentially unlimited.

Important: Limitations are introduced by the logistics of dialing a number of devices at a particular time. For example: if 15 different devices are scheduled for polling at 3:00pm, devices 2-15 device will naturally receive polling some time later than 3:00pm. If each polling event takes an average of 1 minute, device 15 will be polled sometime around 3:15pm. If new polling events are scheduled for 3:15pm, the new events will be integrated and polled with the 3:00pm group, already in progress. It is important to keep these practical limits in mind when setting up your polling schedule(s).

Note: The Polling Software will ONLY install and/or run on the Windows 95, 98, ME, NT 4.0, or 2000 platforms with the PB-100 hardware attached.

B.System Requirements

1.Hardware Requirements

IBM Compatible personal computer with: Windows 95, 98 or ME (with OLE32 updates), Windows NT 4.0 (service pack 6 or higher), Windows 2000 (service pack 2 or higher).

PB-100 hardware.

Available RS-232 serial port.

Male sub-D 9 pin cable (provided with PB-100 hardware).

Windows compatible sound card.

5MB minimum free hard drive space for each installation.

8MB of free physical RAM for each Viking application running.

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