Viking PA-IP User Manual

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Designed, Manufactured and Supported in the USA

PA-IP

SIP / Multicast Paging

VIKING

PRODUCT MANUAL

SECURITY & COMMUNICATION SOLUTIONS

PoE Powered VoIP Endpoint Interfaces Analog Paging

Systems with SIP and Multicast Paging Sources

The Viking model PA-IP SIP / Multicast Paging Adapter provides an interface between new VoIP phone systems (hardware or hosted/cloud based) and analog paging systems, eliminating the need for an ATA or FXS port. The PA-IP can be used for standard SIP endpoint paging or multicast paging and multicast background music.

The unit easily connects with a single CAT5/6 cable from your PoE switch. The night ring feature is programmable for time of day and day of week to enable loud ringing for after hour incoming calls. Alternatively the night ring feature can be enabled by a contact closure across the trigger input terminals. Line-level audio output connections are provided for connecting to an external amplifier.

A built-in 6 Watt class D amplifier with speaker output connections are also provided to drive up to six analog speakers. A programmable relay output is provided for triggering external amplifiers, etc.

Adapter with Amplifier

July 16, 2019

Installation requires a Network Administrator / IT Technician

Features

• SIP compliant (See page two for list of compatible SIP servers and IP phone systems)

• PoE powered (class 3, <13 Watts)

• Paging prioritization

• Plays audio from multicast

• SIP endpoint or multicast group member

• Supports up to ten multicast paging groups

• Red “Page/Status” LED indicator

• Network downloadable firmware

• Built-in high efficiency 6 Watt class D amplifier

• Can drive up to 6 external analog speakers

• Relay for activating door locks, strobe lights, external amplifiers, etc.

• SIP/Multicast: SIP page, SIP page and zoned multicast receive

• Support for access code to prevent unwanted SIP calls

• Line-level audio output for connecting to an external amplifier

• Network remote volume control

• Diagnostics (for testing the relay)

• Programmable pre page alert tone

www.VikingElectronics.com

Applications

• Amplified SIP endpoint or multicast IP paging for: schools, hospitals, retail stores, office spaces, etc.

• Provide multicast background music and sound masking

• IP phone system integration with traditional analog amplifier (e.g. single zone voice paging)

Specifications

Power: PoE class 3 (<13 Watts) Dimensions: 5” x 5.25” x 1.5” (127mm x 133mm x 38mm) Shipping Weight: 1.0 lbs (0.45 kg) Operating Temperature: -40°F to 140°F (-40° C to 60° C) Humidity: 5% to 95% non-condensing Audio Codecs: G711u, G722* and G711a* Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261, 100BASE-TX with

auto cross over

Regulatory Compliance: CE, FCC Part 15 and Canada ICES-003 Class A Frequency Response: 55 – 18,000 Hz (+/- 10 dB) Connections: (1) RJ45 10/100 Base-T, (1) 8 position terminal block Amplifier: 6 Watt Class D (capable of driving up to six 8 Ohm speakers connected

in parallel) Maximum Output Level driving one Viking Model 40AE Ceiling Speaker: 105

dB SPL @ 1M

*NOTE: The PA-IP does not support multicast paging using the G722 or G711a Codec.

Viking VoIP SIP System Compatibility List

Note: Exclusion from this list means only that compatibility has not been verified, it does not mean incompatibility.

On-Premise

3COM VCX

3CX

Allworx*

Aastra

Asterisk

Atcom

Avaya Aura Platform

Avaya IP Office Platform

BlueBox

Brekeke

Cisco Unified Communications Manager (CUCM)*

Cisco Unified Communications Manager Express (CUCME)

Elastix

epygi QX200*

Freeswitch

Grandstream*

Interactive Intelligence

iPECS (Ericsson-LG)*

Iwatsu ECS*

Kamailio

Mitel 3300

NEC

OfficeSIP

OpenSIPS

Panasonic** (with SIP Extension Card)

PolyCom (SIP paging only)

Samsung Communications Manager (SCM)

ShoreTel*

Siemens Communications Server (SCS)

SIP Express Router (SER)

Snom PBX

Sonus

Switchvox

Teksip

Toshiba

Vertical Wave*

Yealink T Series S IP Phones

Cloud Based Service Provider

Callcentric*

iptel.org

MetaSwitch

Ring Central

sip.antisip.com

Switchvox

unify

Vertical Wave*

Voice Carrier

VoIP.MS*

* Note: For vendor specific detailed configuration instructions, see Configuring Viking VoIP Phone and SIP Servers, DOD 944.

** Note: Relay operation commands are Not compatible with Panasonic Phone Systems (Panasonic does not

transmit DTMF between station ports).

Definitions

Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server.

DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and

assigns an IP address to allow the client to communicate with other devices on the network.

DNS Server: A DNS (Domain Name System) server translates domain names (ie: www.vikingelectronics.com) into an IP address.

Ethernet: Ethernet is the most commonly used LAN

achieve transmission speeds up to 1Gbps.

Host: A computer or device connected to a network.

Host Name: A host name is a label assigned to a device connected to a computer network that is used to identify the device in various

forms of network communication.

Hosts File: A file stored in a computer that lists host names and their corresponding IP addresses with the purpose of mapping addresses to hosts or vice versa.

Internet: A worldwide system of computer networks running on IP

IP: Internet Protocol is the set of communications conventions that govern the way computers communicate on networks and on the

Internet

IP Address: This is the address that uniquely identifies a host on a network.

LAN: Local Area Network. A LAN is a network connecting computers and other devices within an office or building.

Lease: The amount of time a DHCP

time, the lease can expire and the address can be assigned to another host.

MAC Address: MAC stands for Media Access Control. A MAC address, also called a hardware address or physical address, is a unique address assigned to a device at the factory. It resides in the device’s memory and is used by network equipment to send data packets to the correct IP address. You can find the MAC address of your PA-IP page adapter printed on a white label on the bottom side of the chassis.

Router: A device that forwards data from one network to another. In order to send information to the right location, routers look at IP Address, MAC Address and Subnet Mask.

RTP: Real-Time Transport Protocol is an Internet protocol standard that specifies a way for programs to manage the real-time transmission of multimedia data over either unicast or multicast network services.

Server: A computer or device that fulfills requests from a client. This could involve the server sending a particular file requested by the client.

Session Initiation Protocol (SIP): Is a signaling communications protocol, widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol (IP which govern establishment, termination and other essential elements of a call.

Static IP Address: A static IP Address has been assigned manually and is permanent until it is manually removed. It is not subject to the Lease

Subnet: A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices whose IP addresses have the same prefix. For example, all devices with IP addresses same subnet. Dividing a network into subnets is useful for both security and performance reasons. IP networks are divided using a subnet mask.

TCP/IP: Transmission Control Protocol/Internet Protocol is the suite of communications protocols used to connect hosts on the Internet. TCP/IP uses several protocols, the two main ones being TCP and IP. TCP/IP is built into the UNIX operating system and is used by the Internet, making it the de facto standard for transmitting data over networks.

TISP: Telephone Internet Service Provider

WAN: Wide Area Network. A WAN is a network comprising a large geographical area like a state or country. The largest WAN is the

Internet

Wireless Access Point (AP): A device that allows wireless devices to connect to a wired network using Wi-Fi, or related standards. The AP usually connects to a router (via a wired network) as a standalone device, but it can also be an integral component of the router itself.

Wireless Repeater (Wireless Range Extender): takes an existing signal from a wireless router or access point and rebroadcasts it to create a second network. When two or more hosts have to be connected with one another over the IEEE 802.11 protocol and the distance is too long for a direct connection to be established, a wireless repeater is used to bridge the gap.

server reserves an address it has assigned. If the address isn’t used by the host for a period of

limitations of a Dynamic IP Address assigned by the DHCP Server. The default static IP Address is: 192.168.154.1

technology. An Ethernet Local Area Network typically uses twisted pair wires to

protocol which can be accessed by individual computers or networks.

) networks. The protocol defines the messages that are sent between endpoints,

that start with 100.100.100. would be part of the

Features Overview

Switch or Contact Input: To Enable Night Ring Feature

Relay Output Contact (2A@30VDC / 250VAC max):

Connect to trigger input of amplifier, etc.

MAC Address Label:

The MAC address is a unique 12 digit

number used by network equipment to send

data packets to the correct IP address.

PoE LAN Port 10/100, PoE Class 3 (<13 Watts):

Connect to your LAN via RJ45 plug and CAT5 or greater twisted pair wire.

Yellow Network Status LED: Lights steady to indicate power and data link. Blinks to indicate network activity.

Green Unit Status LED

VIKING©

VIKING

ELECTRONICS

HUDSON,

54016

60 WATT 2 ZONE

POWER AMPLIFIER

PWR 60 W

+/ 24 VDC

MODEL PA-60

SPKRS

PWR LED

SPKRS

LINE LEVEL AUDIO INPUT

GAIN GAIN

70V OUT

SPKRS

LINE LEVEL

AUDIO INPUT

70V OUT

CHANNEL 2 CHANNEL 1

2315 7101112

Up to (15)

8 Ohm Speakers

(30AE shown,

not included)

Up to (15)

8 Ohm Speakers

(35AE shown,

not included)

Up to (15)

8 Ohm Speakers

(40AE shown,

not included)

Line Out 600 Ohm Paging Audio

Optional Paging Amplifier

Viking model PA-60 shown (DOD 493)

Bottom View

VIKING

Model:

xxxxxx

Viking Electronics, Inc. (715) 386-8861 1531 Industrial St., Hudson, WI 54016 www.vikingelectronics.com DOD#

S/N: XXXXXXXX P/N: DEV:

xxxxxxxx

MAC: 18E80FXXXXXX

Speaker Out

30AE

25AE

35AE

Up tp (6) Optional Viking Analog Speakers, see DOD 497 and 498

(not Included)

300AE

40AE

Up to (15)

8 Ohm Speakers

(25AE shown,

not included)

40AE

Red Page / Status LED

Reset Button

Typical Installation on SIP Based VoIP Phone System

100m (328 ft) maximum*

Viking

PA-IP

10/100 Mbps

Maximum

SIP VoIP PBX

PC with

SIP Server

Software

Optional

PoE Injector

(If VoIP PBX does

not have PoE)

**Optional

Switch / Hub

Viking

supplies

* Note: A PoE extender can be used for an additional 100 meters per extender. For longer runs (up to 2 km / 1.2 miles) a ethernet to fiber media converter can be used.

** Network Port Settings

• Make sure the port is not in trunk mode

• Make sure port is capable of 100mbps full duplex

• Disable Spanning Tree Protocol (STP) or enable Portfast

Customer’s

Responsibility

(Extends range of cable, keeps

1 Gbps network speed for other

equipment on network)

Internet

Optional Viking model RC-4A

Secure Remote Relay

Controller, see Programming

section 12 (DOD 582)

PC Requirements

• IBM compatible personal computer with:

Windows 7, 8 or 10

• Adobe Acrobat Reader 8 or higher

• PA-IP hardware

• Available LAN with PoE (class 3, <13 Watts)

• Ethernet cable (CAT5 minimum)

• 1 MB

minimum free hard drive space for installation

• 16MB of free physical RAM

PC Programming

Download and install the programming software

1. Go to www.vikingelectronics.com and enter PA-IP in the search box

2. Click PA-IP in the search results

3. Scroll down the page to Downloads, click IP Programming Software

4. Install the programming software by saving or opening the file and then clicking on setup Viking IP

Programming.exe

5. Follow the prompts on your screen to complete software installation

6. To start the Viking IP Programming application, click on the Viking IP Programming icon on your desk top. The Main screen will appear, allowing the user to program any PA-IP connected to that LAN.

Note: PC must be connected to the same LAN as the PA-IP.

A. Connect/Disconnect

Open the “Viking IP Programming” software on the PC and the start screen shown below will appear. Any Viking IP products that are connected to the network will appear on the list. Simply select the PA-IP on the list and click on the “Connect” button at the bottom or double click the selected unit. If no username and password have been programmed and the security code of the selected unit is still set to default (845464), the PC software will not require entering a username, password or security code to connect to the PA-IP. If the PA-IP has been programmed with a username and password, a pop up window will ask for the username followed by the password. If the unit’s security code has been changed from “845464”, it will then prompt for the correct security code. PA-IP’s have a default name of “uCMK64_40TB-IP”, so if many PA-IP’s are connected to the same network and all have the default name, MAC addresses must be used to identify each PA-IP. When finished programming, click on the “Disconnect” button at the bottom. Closing the program will also automatically disconnect the unit.

B. Configuring the PA-IP Network Settings

Step 1.

Step 2.

Step 3.

Step 4. The program will then read and display the PA-IP’s IP and programming settings.

Step 5. Click on the “IP Settings” tab.

Step 6.

Step 7. Set the “Unit Name”, “Logging / Time Server Settings” as needed.

Step 8.

Open the “Viking IP Programming” software on a windows PC that is connected to the same LAN as the PA-IP speaker to be programmed.

The window in the upper left corner of the menu will show you each PA-IP that is connected to that LAN. Select the unit with the same MAC address shown on the label located on the top of the Ethernet connector on the PA-IP or the matching label that can be found on the bottom of the Black Box.

Click on the “connect” button. A default PA-IP has no username or password programmed, the security code is set to “845464” and when configured this way, you are instantly connected to the PA-IP. If the PA-IP has been programmed with a username and password, a pop up window will ask for the username followed by the password. If the unit’s security code has been changed from “845464”, it will then prompt for the correct security code, then click “retry”.

Select the appropriate value Static IP Settings or DHCP for “Set Unit IP Address via”. Note: Changing the IP address will cause you to

have to reconnect to the unit. Enter the values for the fields in “if DHCP fails” or “Static IP Settings” as needed.

Select Peer-Peer in the “SIP Server / Peer to Peer Settings” to use the unit in Peer to Peer mode or for Multicast paging only. Select Server to register with a SIP registrar server and fill in the “Outbnd Proxy” (SIP Outbound Proxy Server Address, “ip:port”), “Authentic. ID” (SIP Authentication ID), “Username” (SIP Username, <string>), “Password” (SIP Password), and “Caller ID” (SIP Caller ID) with values from your VoIP provider. Required fields will be red when the unit is not registered.

C. Configuring PA-IP VLAN Settings

Step 1. Click on the “VLAN” tab

Step 2. Disable or enable VLAN tagging by setting the value of “VLAN Tagging”.

Step 3. Set the VLAN tag ID by selecting an integer (1 to 4094) in “ID for all packets”.

Step 4.

Set the Priority Code Point (PCP) value for all not SIP and RTP packets in the “PCP for all packets” input (0 is default, priorities are from low to high: 0, 1, 2, 3, 4, 5, 6, 7). Set the “PCP for SIP packets” (3 is default). Set the “PCP for RTP packets” (5 is default).

D. Manually Resetting the Security Code to Enter Programming

Note: This procedure will not erase a username and password used to access the PA-IP program mode. Only the security code is set to default.

Step 1. Power down the PA-IP by disconnecting the LAN Cable (RJ45 plug).

Step 2. Press and hold the Reset button, then reconnect the LAN Cable (RJ45 plug).

Step 3.

Step 4. The security code is now reset to 845464 (factory default).

Step 5. You can now enter programming by following the steps in section A.

Continue to hold the Reset button until you hear 2 beeps, (approximately 6 seconds). Then release the button. The Status LED will remain off for the first 3 seconds, flash slowly for 3 seconds then fast flash (after 2 beeps), indicating when to release button.

E. Manually Resetting All Network Parameters to Factory Default

Note: This procedure will erase a username and password that are used to access the PA-IP program mode.

Step 1. Power down the PA-IP by disconnecting the LAN Cable (RJ45 plug).

Step 2. Press and hold the Reset button, then reconnect the LAN Cable (RJ45 plug).

Step 3.

Step 4. You can now enter programming by following the steps in section A.

Continue to hold t he Reset button until you hear 2 beeps, (approximately 6 seconds). Continue to hold Reset button until you hear 4 more beeps, (approximately 6 seconds later), then release the button. The Status LED will remain off for the first 3 seconds, flash slowly for 3 seconds (2 beeps), fast flash for 6 seconds (4 beeps), then light steady indicating when to release button.

Programming Features Index

DESCRIPTION Section Page

Connect/Disconnect A 6

VLAN Settings C 7

Unit Name 1 9

SIP Server 2 9

Peer to Peer Settings 3 9

Outbound Proxy 4 9

Authentication ID 5 9

Security code (factory set to 845464) 7 10

Access Code (1 - 6 digits, blank = disabled, factory set to 123456) 8 10

SIP Page Priority over Multicast Page 9 10

Multicast Paging 10 11

Multicast Paging Volume (0 - 19, factory set to 1) 11 11

Internal / External Relay (factory set to internal) 12 11

Relay Mode (Door Strike, Paging, Alarm, Ring, Ring Flash, factory set to Door Strike) NOTE: Normally closed

modes can also be programmed.

Relay Activation Command (1 or 2 digits, factory set to QQ) NOTE: Relay Mode must be set to Door Strike

Relay Activation Time (0.5 - 99 seconds, factory set to 5 seconds) 15 12

Relay Buzz Volume (1 - 3 or Disabled, factory set to 3) 16 12

Relay Latch Commands (Enabled or Disabled, factory set to Enabled) NOTE: Relay Mode must be set to Door

Strike

SIP Paging Volume (0 - 19, factory set to 1) 18 12

Ring Volume (0 - 19, factory set to 5) 19 12

SIP Page Length Time Out (disabled or 1 - 9 minutes, factory set to 3 minutes) 20 12

Multicast Page Length Time Out ( 1 to 255 seconds or Disabled, factory set to 180 seconds) 21 13

Inbound Call Mode (Disabled, Auto Answer, Auto Answer-Secure or Ring, factory set to Auto Answer) 22 13

Ring Cadence (factory set to Normal, 2 seconds on 4 seconds off) 23 13

LED Mode (OFF, ON or Paging, factory set to Paging) 24 13

Line Out Control 25 13

DTMF Regeneration 26 13

Pre Page Tone 27 13

Mute Current / Next Alarm 28 14

Permanent Alarm Mute 29 14

Programming User name and Password 30 14

IP Firmware 31 14

Unit Firmware 32 14

Import/Export 33 15

Clear Adapter Settings 34 15

Clear IP Settings 35 15

Diagnostics 36 15

Night Ring Timed Operation 37 15

Time Zone Settings/daylight Saving Time 38 15

13 12

14 12

17 12

Programming Features

1. Unit Name

Up to a 31 character unit name can be assigned to the PA-IP being programmed.

2. SIP Server

Enter the IP address or URL of your SIP server or service provider in this field. The SIP server IP address is limited to 74 characters. Note: If an alternate SIP server IP address is programmed, the IP address for the SIP server and

alternate SIP server will be limited to 31 characters. Note: If outbound proxy is not required, enter the SIP server IP address into the Outbnd Proxy field.

3. Peer to Peer Settings

When set to Peer to Peer mode a SIP server is not used. The unit should be programmed with a Static IP Address and Username, a password is not used. Caller ID can be programmed if needed. Simply call the unit by entering the programmed “username@192.168...(Static IP address for the unit)”. The static IP address is normally programmed into a page button on the VoIP telephones. Note: Peer to Peer mode does not affect Multicast paging.

4. Outbound Proxy

If your SIP provider requires an outbound proxy IP address enter it in the “Outbnd Proxy” field. Note: If Outbound Proxy is not required, leave this field blank.

5. Authentication ID

If your SIP provider requires Authentication ID, enter it in the Authentic. ID field. If Authentication ID is not required,

leave this field blank.

6. Register Fails (Re-Resolve or Alternate Server)

When registered to a SIP server in the event that registration is lost you can program the unit to re-resolve using the current SIP server IP address or route pages through an alternate SIP server. With Alternate Server selected enter the IP address of the alternate SIP server in the field next to the Register Fails drop down box. Note: With an alternate

SIP server IP address programmed, the IP address for the SIP server and alternate SIP server will be limited to 31 characters.

7. Security Code

The security code allows the user/installer to program the PA-IP with a PC and the required ‘Viking IP Programming” software. If the security code is left as default, the PC software won’t require entering a security code when connecting to the PA-IP. It is recommended that the factory set security code be changed. The security code can be set back to default by holding the Reset button while the PA-IP powers up. See section D on page 7 for details. It can also be defaulted by connecting to the unit with the IP Programming Software and clicking on the “Clear Adapter Settings” button on the “Alarm / Firmware” tab. Factory Setting: 845464

Note: The security code must be 6 digits and cannot include a Q or #.

8. Access Code

The Access Code is primarily used along with the “Auto Answer Secure” Inbound Call Mode to force inbound SIP page callers to dial the Access Code before they can make a SIP page. The Access Code also comes into play when using the relay of the PA-IP to open a door or gate. When you call the PA-IP and the unit automatically answers the call (see Programming section 22), you must dial the Access Code before you are allowed to operate the door strike relays, as extra security on inbound calls. Once a tenant has entered the correct Access Code, 2 beeps are heard and the user can now enter any “Operation Commands” (see Operation section C). The Access Code can be disabled if this basic security is not required. Factory Setting: 123456

Note: The Access Code can be 1 - 6 digits in length and cannot include a Q or # or match the numbers used for the Security Code.

9. SIP Page Priority over Multicast Page

Incoming PA-IP SIP call audio streams can be programmed to have priority over any of the 10 Multicast paging groups. Simply Use the “Sip Page Priority Level” drop down menu to select which Multicast group you want SIP calls to have priority over. Factory Setting: 0 (highest priority)

10. Multicast Paging

The PA-IP is designed and tested to be compatible with FreeSwitch Multicast Paging. Up to 10 multicast paging groups can be programmed into each PA-IP page adapter. Each multicast group is defined by a multicast address and port number. Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. A timeout check box can be selected for each paging group. See Multicast Page Length Time Out under Speaker Settings to adjust the timeout from 1 to 255 seconds. Only one timeout time can be programmed for all Multicast groups. By default groups 0-8 have the timeout enabled, group 9’s timeout is disabled. This is useful for background music.

Assigning Priority

The PA-IP will prioritize simultaneous Multicast audio streams according to their priority in the Paging Sources list. Group 0 will have the highest priority while group 9 will have the lowest priority. Group 9 is useful for a low priority stream such as background music. Group 0 is useful for high priority streams such as emergency messages.

The multicast paging groups can also be used for up to ten different paging zones for receiving audio streams. A paging zone can consist of one or many PA-IP multicast page adapters. There is no limit to how many page adapters can be in a given paging zone. Each multicast group is defined by a multicast address and port number. Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance.

11. Multicast Paging Volume

The volume of each individual multicast page can be adjusted from 0 - 19. Factory Setting: 1

12. Relay Internal / External

With the relay set to “Internal” the PA-IP will activate its on board relay for amplifier signaling, door strike, gate control, etc. The Relay must be set to “External” when using a Viking remote model RC-4A relay controller to activate external relays instead. Factory Setting: Internal

13. Relay Mode

Door Strike Mode (Factory Setting): When programmed for Door Strike Mode the relay is intended for door strike,

maglock or gate control. Select NC Door Strike Mode to provide normally closed contacts.

Paging Mode: When programmed for Paging the relay will activate whenever a page is active. This mode is useful for triggering an external Amp. Select NC Paging Mode to provide normally closed contacts.

Alarm Mode: When programmed in Alarm Mode the relay will activate continuously while the unit is powered and registered to the SIP server. In the event the unit loses power and/or SIP registration the relay will turn off, which can be used to signal an alarm device. Note: Alarm mode cannot be used with external relay control (RC-4A). Select NC Alarm Mode to provide normally closed contacts.

Ring Mode: When programmed for Ring Mode the relay will continuously activate while the PA-IP’s extension is called and the PA-IP is set to loud ring (see Programming sections 22 and 37). This mode is useful for activating a Viking model SL-2 strobe light, etc. Select NC Ring Mode to provide normally closed contacts.

Ring Flash Mode: When programmed for Ring Flash Mode the relay will momentarily turn on and off in a 400ms on/off cadence while the PA-IP’s extension is called and the PA-IP is set to loud ring (see Programming sections 22 and 37). This mode is useful for activating a Viking LPL-1 Remote Visual Indicator, etc. Select NC Ring Flash Mode to provide normally closed contacts.

14. Relay Activation Command (Relay Mode must be set to “Door Strike”)

The one or two digit code stored in the Relay Activation Command is the touch tone command that the person calling the PA-IP must enter on their phone in order to momentarily activate the relay. The code can contain the characters 0

- 9, # or Q. The code cannot match a relay latching command. The code must be entered while the remote phone is communicating with the PA-IP. If an access code is set it will need to be entered first. This can be disabled by leaving

the access code blank. Factory Setting: QQ

15. Relay Activation Time (Relay Mode must be set to “Door Strike”)

The value stored in the Relay Activation Time is the amount of time the relay will be energized after a correct momentary touch tone command is entered. This number can range from 0.5 to 99 seconds. Factory Setting: 5 seconds

16. Relay Buzz Volume (Relay Mode must be set to “Door Strike”)

The relay activation tone is a buzzing sound that is heard over the audio outputs when the door strike relay is activated. After the calling party enters the correct relay activation command, the calling party and audio outputs will hear 2 short confirmation beeps followed by a buzzing sound (relay activation tone) while the door strike relay is activated. The tone (buzz) length will match the relay activation time up to a maximum of 5 seconds. The tone (buzz) can be programmed to three different volume settings 1 = Low, 2 = Medium, 3 = High or it can be disabled. When set to “Disabled” the confirmation beeps will not be heard. Factory Setting: 3

17. Relay Latch Commands (Relay Mode must be set to “Door Strike”)

When set to “Enabled” the Operation Commands (Q0 to Q1) to Un-Latch or Latch the relay are enabled.

When set to “Disabled” the Operation Commands (Q0 to Q1) to Un-Latch or Latch the relay are disabled. Disabling the Latch commands can be useful in applications where you want to eliminate the possibility of inadvertently entering a latch command leaving a gate open/closed, etc. Note: The momentary relay cammand is still allowed.

Factory Setting: Enabled

18. SIP Paging Volume

The SIP Paging volume can be set from 0 - 19. 0 = lowest volume setting, 19= highest volume setting. Adjusting this will set the volume level for SIP Paging. Factory Setting: 1

19. Ring Volume

When the Inbound Call Mode (see Programming section 22) is set to Ring, the PA-IP will output a loud ring when it is called. The volume level of the loud ring can be adjusted from 0 - 19. Factory Setting: 5

20. SIP Page Length Timeout

This feature selects the maximum length of time that incoming SIP calls can be connected. Programmable in increments of 1 minute up to a maximum of 9 minutes or disabled. With the call length disabled, the PA-IP must rely on a call ended signal or Touch tone # to hang-up. Factory Setting: 3 minutes

21. Multicast Page Length Timeout

The Multicast Page Length Timeout can be programmed from 1 to 255 seconds in one second increments.The Time Out can also be disabled, allowing any length of Multicast page or continuous background music. The multicast timeout can be individually enabled or disabled for each multicast page group using a checkbox provided for each paging source (on the “Codes / Paging” tab). The same timeout time applies to all multicast page groups that have the multicast timeout enabled. Factory Setting: 180 seconds.

22. Inbound Call Mode

The Inbound Call Mode determines how the PA-IP handles incoming SIP calls. One option is to generate a loud ring sound. The PA-IP can also auto answer the call, to allow SIP paging or remote control of the relay. The “secure” option for auto answer require the callers to dial the access code in order to transmit a page. Factory Setting: Auto Answer

Disabled – Inbound SIP calls are not allowed.

Auto Answer – Inbound SIP calls are auto answered on the first ring and can page over the audio outputs.

Auto Answer Secure – Inbound SIP calls are auto answered and the caller must dial the access code in order to

make a page.

Ring: In the “Ring” mode the unit will not automatically answer an incoming SIP call but will output a loud ring signal in a factory programmed 2 seconds on, 4 seconds off ring pattern (pattern / cadence is selectable).

23. Ring Cadence

When the PA-IP is set to loud ring on incoming SIP calls, you can select the ring cadence of the loud ring sound. It can be programmed to one of four different cadences. Factory Setting: Normal Ring

Normal Ring (single ring: 2 seconds ON, 4 seconds OFF) factory setting

Double Ring (double ring: 1 second ON, 0.5 second OFF, 1 second ON, 3.5 seconds OFF)

Short-Short-Long (triple ring: 0.5 second ON, 0.5 second OFF, 0.5 second ON, 0.5 second OFF, 1 second ON, 3 seconds OFF)

Short-Long-Short (triple ring: 0.5 second ON, 0.5 second OFF, 1 second ON, 0.5 second OFF, 0.5 second ON, 3 seconds OFF)

24. LED Mode

The “Page / Status” LED on the PA-IP can be programmed to one of three different modes. Factory Setting: Paging Mode

OFF Mode: In this mode the LED will not light during normal operation. It will only light (blink) if it cannot register with

the programmed SIP server or while manually resetting all network parameters to factory default.

On Mode: The LED will remain ON when the unit is powered and registered. The LED will flash if registration is lost and alarm is active.

Paging Mode: The LED will remain OFF in the idle state, light steady when the page is active, then turn OFF when the call is completed. The LED will also light steady during Multicast paging.

25. Line Out Control

When Line Out Control is set to enabled, SIP page audio will be heard from the Line Level Output. When this feature is disabled, the Line Level Output is muted during SIP page calls. The Line Level Output still receives multicast audio and the speaker output still receives SIP page audio when the Line Out control is disabled. Factory Setting: Enabled

26. DTMF Regeneration

When DTMF Regeneration is Enabled, any touch tones entered by the caller (in band or out of band) will be passed along to the line out and speaker out. These tones are used by a zone controller or external amplifier to choose which zone to send the page audio to. Factory Setting: Disabled

27. Pre Page Tone

When enabled, a short beep will be heard prior to SIP or Multicast paging audio. The volume of the Pre Page Alert Tone will match the volume setting of the SIP or Multicast page. Factory Setting: Enabled

28. Mute Current / Next Alarm

A network failure alarm will be indicated by providing 3 beeps over both audio outputs every 30 seconds but only when Permanent Alarm Mute is set to Alarm Tones Enabled (Permanent Alarm Mute is set to Alarm Tones Disabled by default). A network failure indicates the unit is not registered to the SIP server or there is a communication failure with the gateway. The three beeps can be muted by clicking on “Mute Current / Next Alarm” button in the IP Programming software or pressing and holding the Reset button for five seconds. The Status LED will continue to flash to assist troubleshooting. The alarm beeps can also be permanently disabled. See Permanent Alarm Mute below. Factory Setting: Disabled

29. Permanent Alarm Mute

Permanent Alarm Mute is set to Alarm Tones Disabled by default, so network failure alarms will not be indicated over the audio outputs. Only the status LED will flash to indicate the network failure. To enable alarm tones over the audio outputs, select Alarm Tones Enabled.

30. Programming a Username and Password to Restrict Access to Programming

To increase security, a username and password can be programmed to limit access to the PA-IP using Viking IP Programming software. When no username and password are programmed and the security code is still set to default (845464), the PC software will not require a username, password or security code when connecting to the PA-IP. If the PA-IP has been programmed with a username and password, a pop up window will ask for the username followed by the password. If the unit’s security code has been changed from default (845464), it will then prompt for the correct security code.

If the username and password are unknown, they can only be erased by resetting all network parameters to default with the Reset button (see section E on page 7). If the username and password are known but you wish to erase them, that can be accomplished by exporting the data from the PA-IP, resetting all network parameters to default with the Reset button (see section E on page 7) or clicking on “Clear IP Settings” and then importing the data back into the PA-IP.

31. IP Firmware

Update IP is currently not available. The ability to update IP firmware will be made available in a later release of Viking IP Programming software. If an IP firmware update is needed, Viking Technical Support will assist in updating the IP firmware.

32. Unit Firmware

If new Unit firmware is available, after opening the programming software a pop up window will ask if you would like to update the firmware. Another way to update is accomplished by clicking the “Update Unit” button. You can then browse to the folder that contains the HEX file for updating the unit’s firmware. This method is typically only used when Viking Technical Support has sent you updated firmware.

33. Import / Export

The Import/Export feature is useful for backing up all the PA-IP’s programming or for importing programming when installing multiple units with a majority of the same programming.

34. Clear Adapter Settings

Clicking on the “Clear Speaker Settings” button in programming will reset all of the programming features back to their factory default settings, including setting the unit’s security code back to the default value (845464).

Note: This command will not change or reset your IP settings or Multicast paging settings.

35. Clear IP Settings

Clicking on the “Clear IP Settings” will reset all of the IP settings back to their factory default settings. This also clears Multicast IP address / port settings and erases any username and password programmed in the unit to restrict access to programming.

36. Diagnostics

The Diagnostics section in the Viking IP Programming can be used to test the functionality of the relay. Note: This will not work when relay mode is set to external or Alarm.

37. Night Ring Timed Operation

When Night Ring Timed Operation is enabled, if a SIP call is received during the programmed Start and Stop times, the PA-IP will output loud ring on the “Line Out“ and “Speaker Out” terminals. This is selectable for each day of the week. When outside of the Night Ring timing window, the Inbound Call Mode setting will determine how SIP calls are handled. The Night Ring feature can also be enabled by providing a contact closure to the trigger input on the PA-IP. All inbound SIP calls will cause the PA-IP to loud ring when the trigger input is shorted. Note: For timed Night Ringing

the unit must be synced with a time server. If the Night Ringing feature is enabled in the software you will be asked to use Viking’s Time Server when changes are applied. The address will be entered by the software automatically.

38. Time Zone Settings

When using the Night Ring Timed Operation, the PA-IP must be synced with the network time. Set the Time Zone Settings to match the settings on the network the unit is connected to for proper timed operation.

Operation

A. Inbound SIP Calls

How inbound SIP calls are handled depends on the Inbound Call Mode selected (see Programming section 22), the current programming for Night Ring Timed Operation if enabled (see Programming section 37), the current time of day and day of week. If Night Ring Timed Operation is disabled and the Inbound Call Mode is set to Auto Answer, the PA-IP will automatically answer inbound calls, provides a Pre Page Alert Tone if enabled and allows paging. When the Inbound Call Mode is set to Auto Answer – Secure, the PA-IP auto answers inbound calls but the party must dial the Access Code before they are allowed to page. The Inbound Call Mode also has a Ring option that allows the unit to output a loud ring on any inbound SIP calls and the volume of the ring is adjustable (see Programming section 19). The Night Ring feature can also be enabled by providing a contact closure across the trigger input screw terminals. If Night Ring Timed Operation is enabled and an inbound SIP call is received between the programmed start and stop times and the current day is a programmed active day, the unit will automatically output a loud ring instead of following the Inbound Call Mode programming. This allows for loud ring at certain times of the day/days of the week and paging all other times/days of the week.

B. Multicast

The PA-IP is compatible with FreeSwitch Multicast paging (see Programming section 10). Up to 10 multicast paging groups can be programmed into each unit and each group is assigned a priority level allowing simultaneous arriving multicast pages to be handled based on importance. Low priority groups are often used for low priority streams like background music and high priority groups are used for high priority streams such as emergency messages. Additionally a timeout limit can be set and either enabled or disabled for each multicast group. The volume of each group can be programmed and SIP calls can be assigned either higher or lower priority than all or some of the multicast groups (see Programming section 9).

C. Operation Commands (Relay Mode must be set to “Door Strike”)

The following commands can be entered after an inbound SIP call to the PA-IP, when the Inbound Call Mode is set to auto answer. After the unit auto answers the call, one beep will be heard if Pre Page Alert Tone is enabled. If the Access Code has been disabled, you can now enter the Operation Commands listed below. If an Access Code has been programmed, enter the Access Code digits. Once the correct code has been entered, two beeps will be heard and you can now enter the Operation Commands listed below.

Feature

Activate

Relay

Un-Latch

Relay

Latch Relay

Disconnect # Disconnects or forces the PA-IP page adapter to hang up.

* Note: Latching commands must be enabled in programming.

Tone Tone Command

QQ or

___ ___

Description

Momentarily activate relay (1 or 2 digits, factory set to QQ).

Un-latch* (deactivate) the relay.

Latch* (continuously activate) the relay.

Troubleshooting

If the unit cannot register with the programmed SIP server, the Status LED will blink on and off every second until communication is restored. This alerts a potential user of a problem with the device that will prevent a page from being made.

Viking PA-IP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual