Viking DSOE305T, DDOE305T Service Manual
Service
Manual
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Viking does not assume any responsibility for property damage
or personal injury for improper service procedures done by an
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Single
Preferred Service
This Base Manual covers general and
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limited to the following models:
and Double
Wall Oven
DSOE305T
DDOE305T
SMC-0018
September, 2010
Table of Contents
Description Page
Important Information .......................................................3
Safety Information ............................................................. 3
WARRANTY INFORMATION
Warranty Information ......................................................... 4
Warranty Service Information ............................................ 5
GENERAL INFORMATION
Specifications .................................................................... 6
Dimensions ........................................................................ 7
Warnings ............................................................................8
Model–Serial Number Matrix .......................................... 11
OPERATION
Settings and Functions .................................................... 12
Bake ............................................................................... 13
Convection Bake ...........................................................13
TruConvec ..................................................................... 13
Convection Roast ..........................................................13
Auto Roast ..................................................................... 13
Convection Broil ............................................................ 14
Hi Broil ........................................................................... 14
Med Broil ....................................................................... 14
Low Broil ........................................................................ 14
Convection Dehydrate ..................................................14
Convection Defrost .......................................................14
Proofing ......................................................................... 14
Meat Probe .................................................................... 15
Self-Clean ...................................................................... 15
Cleaning and Maintenance .............................................16
DIAGNOSTICS
Error Screens ................................................................... 17
Accessing the diagnostic program .................................. 18
Service Diagnostics and Testing ......................................20
1. Run all test ................................................................. 20
2. Product information ................................................... 23
3. Individual display tests ..............................................24
4. Individual upper oven test ......................................... 24
5. Individual lower oven test .........................................26
6. Individual keyboard tests ...........................................28
7. Run all upper oven tests ............................................29
8. Run all lower oven tests ............................................. 30
9. Run all keyboard tests ...............................................31
Parts Location–Relay Board .............................................34
Parts Location–Main Control Board .................................35
Relay Boards .................................................................... 36
Relay Boards LEDs ........................................................... 36
Relay Board Diagnosis ..................................................... 37
Line Break Relay ............................................................ 37
Bake Element ................................................................37
Bake Relay ..................................................................... 38
Broil Element .................................................................38
Broil Relay (Inner and Outer) ......................................... 39
Inner Broil Relay .............................................................39
Outer Broil Relay ........................................................... 39
Convection Element ......................................................39
Convection Relay ........................................................... 40
Cooling Fan ...................................................................40
Fan Relay ....................................................................... 41
Fan–Hi Speed ................................................................41
Convection Fan .............................................................42
Convection Operation ................................................... 42
Clockwise (FWD)–Low Speed ........................................ 42
Clockwise (FWD)–High Speed ....................................... 42
Description Page
Testing Relay Board .........................................................42
Door Lock Assembly ...................................................... 43
Testing Lock Motor ........................................................43
Testing Latch Switches ................................................... 43
Checking the Door Lock Position Switches ................... 44
RTD Sensor .................................................................... 45
RTD Characteristics .......................................................45
Test Main Power Board .................................................. 45
Hall Effect Sensor ..........................................................46
SERVICE DIAGNOSTICS AND PROCEDURES
Parts Location–Oven Top ................................................ 47
Main Top/Front Disassembly ...........................................48
Main Top/Rear Disassembly ............................................48
Relay Board .....................................................................49
Main Control Board .........................................................49
Terminal Block .................................................................50
Control Panel Disassembly .............................................. 50
Parts Location–Oven .......................................................52
Parts Location–Main Back ................................................ 53
Door Removal .................................................................. 54
Upper Rear Cover Disassembly ....................................... 55
Rear Cover Disassembly ..................................................55
Door Lock Assembly ........................................................ 56
Broil Element ...................................................................57
RTD Sensor ...................................................................... 57
Convection Element ........................................................58
Convection Fan ...............................................................59
Smoke Eliminator ............................................................60
Rack Support ................................................................... 60
Oven Light ....................................................................... 61
Bake Element ..................................................................61
Oven Cooling Fan ........................................................... 62
Meat Probe Socket .......................................................... 63
Troubleshooting Guide .................................................... 64
WIRING DIAGRAMS
Wiring Schematic DSOE305T .......................................... 66
Wiring Schematic DDOE305T ......................................... 67
© 2010 Viking Preferred Service
2
Important Information
SAVE THESE INSTRUCTIONS
REVIEW ALL SERVICE INFORMATION IN THE APPROPRIATE SERVICE MANUAL AND
TECHNICAL SHEETS BEFORE BEGINNING REPAIRS.
Pride and workmanship go into every product to provide our customers with quality appliances. It is possible,
however, that during the lifetime of a product, service may be required. Products should be serviced only by
a qualified authorized service technician who is familiar with the safety procedures required to perform the
repair and is equipped with the proper tools, parts, testing instruments, and the appropriate service manual.
Safety Information
We have provided many important safety messages
throughout this manual and on the appliance.
ALWAYS read and obey all safety messages. This is
a safety alert symbol.
All safety messages will identify the hazard, tell
you how to reduce the chance of injury, and inform
you what can happen if the instructions are not
followed.
This symbol alerts personnel to hazards that can
kill or hurt you and others. All safety messages will
be preceded by a safety alert symbol and the word
“DANGER”, “WARNING” or “CAUTION”. These
words mean:
DANGER
Immediate hazards which WILL result in severe
personal injury or death.
WARNING
Hazards or unsafe practices which COULD
result in severe personal injury or death.
CAUTION
Hazards or unsafe practices which COULD
result in minor personal injury, product or
property damage.
WARNING
To avoid risk of serious injury or death,
repairs should not be attempted by
unauthorized personnel.
CAUTION
VIKING will not be responsible for any injury
or property damage from improper service
procedures. If performing service on your
own product, you must assume responsibility
for any personal injury or property damage
which may result.
Technical support for authorized servicers:
1-800-914-4799
Address your written correspondence to:
Viking Preferred Service
1803 HWY 82 West
Greenwood, MS 38930
© 2010 Viking Preferred Service
3
Warranty Information
Built-In Electric Ovens Warranty
Built-in electric ovens and all of their component parts and accessories, except as detailed below*, are warranted
to be free from defective materials or workmanship in normal household use for a period of twelve (12) months
from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its
option, any part which fails or is found to be defective during the warranty period.
*Glass (including light bulbs), painted and decorative items are warranted to be free from defective materials or
workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL
PURCHASE.
Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well as differences in kitchen lighting, product locations, and other factors.
Five Year Limited Warranty
One Year Full Warranty
Any bake element, broil element, or convection cook element which fails due to defective materials or workmanship
in normal household use during the second through fifth year from the date of original retail purchase will be
repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
Ten Year Limited Warranty
Any porcelain oven or porcelain inner door panel which rusts through due to defective materials or workmanship
in normal household use during the second through the tenth year from the date of original retail purchase will
be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the
product extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire
stations, private clubs, churches, etc. This warranty excludes all commercial locations such as restaurants, food
service locations and institutional food service locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner
of the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking
Range Corporation service agency or representative. This warranty does not apply to commercial usage.
Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty,
breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacement of the product or its component part or parts. Warrantor’s liability on any claim of any kind, with
respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or
part thereof which gives rise to the claim.
VIKING RANGE CORPORATION
111 Front Street, Greenwood, Mississippi (MS) 38930 USA
662-455-1200
For more product information, call 1-888-VIKING1 (845-4641), or visit our
web site at http://www.vikingrange.com
© 2010 Viking Preferred Service
4
Warranty Information
WARRANTY SERVICE
Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation
service agent or representative. Service will be provided during normal business hours, and labor performed
at overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the dealer
from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range
Corporation. Provide model and serial number and date of original purchase. For the name of your nearest
authorized Viking Range Corporation service agency, call the dealer from whom the product was purchased or
Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which
could affect you.
Any implied warranties of merchantability and fitness applicable to the described halogen elements are limited
in duration to the period of coverage of the applicable express written limited warranties set forth above. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction
to jurisdiction.
£££ÊÀÌÊ-ÌÀiiÌÊUÊÀiiÜ`]ÊÃÃÃë«ÊÎnÎäÊ1-
Specification subject to change without notice.
VIKING RANGE CORPORATION
(662) 455-1200
www.vikingrange.com
© 2010 Viking Preferred Service
5
General InformationGeneral Information
Specifications***
Designer Oven
Description DSOE305T DDOE305T
Overall width
Overall height
Overall depth
Cutout width
Cutout height
Cutout depth
Electrical requirements
Maximum amp usage
Oven interior width
Oven interior height
Oven interior depth
Oven volume (measured
to AHAM Standard)**
Oven volume (total oven
cavity)
29-1/2” (74.9 cm) 51-1/2” (130.8 cm)
To front of door 25-3/16” (64.3 cm)
Flush mount*—29-5/8” (75.25 cm)
Standard—28-1/4” (71.8 cm)
Flush mount*—29-1/2” (74.9 cm)
Separate, grounded 4-wire, 240 VAC,
50 amp service with its own circuit breaker
23.3 amps—240 VAC
20.2 amps—208 VAC
18” (45.7 cm) Upper—18” (45.7 cm)
4.1 cu. ft. Upper—4.1 cu. ft.
4.3 cu. ft. Upper—4.3 cu. ft.
29-3/4” (00.0 cm)
Standard—28-1/2” (72.4 cm)
Standard—50-1/4” (127.6 cm)
Flush mount*—51-1/2” (130.8 cm)
Standard—24” (61.0 cm)
Flush mount*—25” (63.5 cm)
46.7 amps—240 VAC
40.5 amps—208 VAC
24-3/4” (62.9 cm)
15-3/4” (40.0 cm)
Lower—19” (48.3 cm)
Lower—4.1 cu. ft.
Lower—4.5 cu. ft.
*Note: To install the oven in a flush mount application, the flush mount accessory kit
(D30FTS for single ovens and D30FTD for double ovens) is required.
**Note: The AHAM Standard for measuring oven capacity subtracts the door plug and
convection baffle dimension from the total oven volume.
***Go to vikingrange.com for the latest specifications.
© 2010 Viking Preferred Service
66
General Information
General Information
Dimensions
25-3/16”
(59.7 cm)
29-3/4”
(75.6 cm)
29-1/2”
(74.9 cm)
25-3/16”
(59.7 cm)
51-1/2”
51-1/2”
(130.8 cm)
(130.8 cm)
46-3/16”
(113.0 cm)
21-1/4”
(53.9 cm)
© 2010 Viking Preferred Service
29-3/4”
(75.6 cm)
25-3/16”
(59.7 cm)
77
General Information
General Information
Warnings
Read and follow all instructions before using this
appliance to prevent the potential risk of fire,
electric shock, personal injury, or damage to the
appliance as a result of improper usage of the
appliance. Use appliance only for its intended
purpose as described in this manual.
To ensure proper and safe operation: appliance
must be properly installed and grounded by a
qualified technician. DO NOT attempt to adjust,
repair, service, or replace any part of your appliance
unless it is specifically recommended in this manual.
All other servicing should be referred to a qualified
servicer.
Electrical Requirements
Check your national and local codes regarding
this unit.
WARNING
To avoid risk of property damage, personal
injury or death, follow information in this
manual exactly to prevent a fire or explosion.
UÊ ÊÊ"ÛiÊÀiµÕÀiÃÊ>ÊÃi«>À>Ìi]Ê}ÀÕ`i`Ê{ÜÀi]Ê
240V (AC), 50 amp service with its own circuit
breaker.
UÊÊ Ê7ÀiÊÃâiÃÊ>`ÊViVÌÃÊÕÃÌÊVvÀÊ
with the rating of the appliance and to the
requirements of the National Electrical Code,
ANSI/NFPA 70 – latest edition, or Canadian
Electrical Code, CSA C22.1-1982 and C22.2
No. 01982 – latest edition, and all local codes
and ordinances.
UÊÊ Ê"ÛiÊÕÃÌÊLiÊViVÌi`ÊÌÊÌiÊ«À«iÀÊ
electrical voltage and frequency as specified
on the model/serial rating plate (located under
right side of control panel).
UÊÊ Ê"ÛiÊÕÃÌÊLiÊViVÌi`ÊÌÊ}ÀÕ`i`ÊiÌ>Ê
permanent wiring system. Check with a
qualified electrician to make sure the oven is
properly grounded.
UÊÊ DO NOT ground to a gas pipe.
UÊÊ ÊDO NOT use an extension cord with this
appliance, because this may result in electrical
shock or other personal injury.
UÊÊ Ê/ÃÊÕÌÊÃÊiµÕ««i`ÊÜÌÊ>Ê °Ê£äÊ}ÀÕ`ÊÜÀiÊ
in the conduit.
UÊÊ Ê/iÊiiVÌÀV>ÊV`ÕÌÊÕÃÌÊLiÊi«ÌÊÌÊÌi
top left for a flush installation. NEVER cut
the conduit.
UÊÊ ÊiVÌÊÌiÊyiÝLiÊ>ÀÀi`ÊV>LiÊ`ÀiVÌÞÊ
to 4-wire, 240V household service. If codes
permit and separate grounding wiring is used,
we recommend that a qualified electrician
determine the grounding path and that the
wire gauge is in accordance with local codes.
UÊÊÊÊÕVÌÊLÝiÃÊÃÌ>i`ÊÊÀi>ÀÊÜ>
directly behind oven must be recessed
and located at the upper left-hand corner
of the cabinet.
UКККККК1ГМi`КV`ХМКViVМАКХГМКLi
provided at the junction box.
UÊÊÊÊDO NOT install a fuse in the neutral or
grounding circuit. We recommend a time
delayed fuse or circuit breaker. Connect directly
to the fused disconnect (or circuit breaker
box) through flexible armored, or non-metallic
sheathed, copper cable (with grounding wire).
Cleaning Safety
UÊÊÊÊ/ÕÀÊvvÊ>ÊVÌÀÃÊ>`ÊÜ>ÌÊvÀÊ>««>ViÊ«>ÀÌÃÊ
to cool before touching or cleaning them.
UÊÊÊÊi>Ê>««>ViÊÜÌÊV>ÕÌ°Ê1ÃiÊV>ÀiÊÌÊ>Û`Ê
steam burns if a wet sponge or cloth is used
to wipe spills on a hot surface. Some cleaners
can produce noxious fumes if applied to a hot
surface.
Self-Clean Oven
UÊÊÊÊi>ÊÞÊ«>ÀÌÃÊÃÌi`ÊÊÌÃÊ}Õ`i°ÊDO NOT
clean door gasket. The door gasket is essential
for a good seal. Care should be taken not to
rub, damage, or move the gasket. DO NOT use
oven cleaners of any kind in or around any part
of the self-clean oven.
UКККККivАiКГivVi>}КМiКЫi]КАiЫiКLАiАК
pan, racks, and other utensils and wipe up
excessive spill-overs to prevent excessive
smoke or flaming.
UККККК/ГКА>}iКvi>МХАiГК>КV}Кv>]КЬVК
operates automatically during a clean cycle.
If the fan does not turn on, cancel the clean
operation and contact an authorized servicer.
© 2010 Viking Preferred Service
88
General InformationGeneral Information
Warnings
Important Safety Notice and Warning
The California Safe Drinking Water and Toxic
Enforcement Act of 1986 (Proposition 65) requires
the Governor of California to publish a list of
substances known to the State of California to
cause cancer or reproductive harm and requires
businesses to warn customers of potential
exposures to such substances. Users of this
appliance are hereby warned that when the oven
is engaged in the self-clean cycle, there may be
some low-level exposure to some of the listed
substances, including carbon monoxide. Exposure
to these substances can be minimized by properly
venting the oven to the outdoors by opening
the windows and/or door in the room where the
appliance is located during the self-clean cycle.
About Your Appliance
CAUTION
NEVER use appliance as a space heater to heat
or warm a room to prevent potential hazard to
the user and damage to the appliance.
DO NOT use the oven as a storage area for
food or cooking utensils.
UÊÊÊÊÀÊ«À«iÀÊÛiÊ«iÀvÀ>ViÊ>`Ê«iÀ>Ì]Ê
DO NOT block or obstruct the oven vent duct
located on the right side of the air grille.
UÊÊÊÊÛ`ÊÌÕV}ÊÛiÊÛiÌÊ>Ài>ÊÜiÊÛiÊÃÊ
on and for several minutes after oven is turned
off. When the oven is in use, the vent and
surrounding area become hot enough to cause
burns. After oven is turned off, DO NOT touch
the oven vent or surrounding areas until they
have had sufficient time to cool.
UКККК"МiАК«МiМ>ЮКМКГХАv>ViГКVХ`iКЫiК
vent, surfaces near the vent opening, oven
door, areas around the oven door, and oven
window.
UÊÊ ÊÊ/iÊÃÕÃiÊvÊÛiÊ`ÀÃÊi°}°]ÊÃÌi««}]Ê
sitting, or leaning on them) can result in
potential hazards and/or injuries.
WARNING
ELECTRICAL SHOCK HAZARD
DO NOT touch a hot oven light bulb with a
damp cloth as the bulb could break. Should
the bulb break, disconnect power to the
appliance before removing bulb to avoid
electrical shock.
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect the electric power at the main fuse
or circuit breaker before replacing bulb.
WARNING
BURN OR ELECTRICAL SHOCK HAZARD
Make sure all controls are OFF and oven is
COOL before cleaning. Failure to do so can
result in burns or electrical shock.
WARNING
BURN OR ELECTRICAL SHOCK HAZARD
The misuse of the oven door(s) (e.g. stepping,
sitting, or leaning on them) can result in
hazards or injuries and damage to the product.
WARNING
DO NOT use the handle or oven door
to lift the oven. DO NOT lift or carry the door
by the handle.
WARNING
BURN HAZARD
When self-cleaning, surfaces may get hotter
than usual, therefore, children should be
kept away.
© 2010 Viking Preferred Service
99
General Information
General Information
Warnings
This features a self-cleaning cycle. During this
cycle, the oven reaches elevated temperatures
in order to burn off soil and deposits. A
powder ash residue is left in the bottom of the
oven after completion of the self-clean cycle.
Note: DO NOT use commercial oven cleaners
inside the oven. Use of these cleaners can
produce hazardous fumes or can damage the
porcelain finishes. DO NOT line the oven with
aluminum foil or other materials. These items
can melt or burn during a self-clean cycle,
causing permanent damage to the oven.
WARNING
CAUTION
DO NOT turn the temperature control on
during defrosting. Turning the convection fan
on will accelerate the natural defrosting of the
food without the heat.
CAUTION
DO NOT touch the exterior portions of the
oven after self-cleaning cycle has begun, since
some parts become extremely hot to the touch!
During the first few times the self-cleaning
feature is used, there may be some odor and
smoking from the “curing” of the binder in the
high-density insulation used in the oven. When
the insulation is thoroughly cured, this odor
will disappear. During subsequent self-cleaning
cycles, you may sense an odor characteristic of
high temperatures.
KEEP THE KITCHEN WELL-VENTED DURING
THE SELF-CLEAN CYCLE.
CAUTION
The oven is heavy—use extreme care when
handling.
CAUTION
BURN HAZARD
The oven door, especially the glass, can get hot.
Danger of burning: DO NOT touch the glass!
© 2010 Viking Preferred Service
1010
General Information
30
SS
General Information
Model–Serial Number Matrix
The serial number and model number for your
appliance are located on the identification plate
mounted on the underside of the control panel.
Model Numbers
D=Viking Designer Series
Double Oven
Serial Numbers
03 22 10 C00011288
Month
Day
Year of Manufacture
DDOE
Electric
5T
SS=Stainless
Touch Control
Version
30” Wide
Serial Number
VOLTAGE Hz WATTS AMPS
GREENWOOD, MISSISSIPPI 38930
240 VAC 60 Hz 9.6 KW MAX 40
208 VAC 60 Hz 7.2 KW MAX 34.7
VIKING RANGE CORP.
MODEL:
SERIAL:
© 2010 Viking Preferred Service
DDOE305TSS
032210C00011288
Ce style ext certifie sous
UL 856 et les electrique domestiques,
CAN/USA C22.2 No.1 M-89
CUS
PEO20061
1111
Operation
Settings and Functions–Control Panel
Oven Function and
Temperature Controls
Each oven function has a
separate setting. The SET
control up and down
arrows can be used to set
any temperature from
150˚F (65.6˚C) to 550˚F
(287.8˚C).
Oven Selector Options
Electronic Timing Center
The Electronic Timing
Center is used to program
and control all timing
functions.
IMPORTANT:
The time-of-day must be
set before any other
program can be used.
Oven Light Controls
Controls the interior lights
in the upper and
lower ovens.
Oven Selector Controls
The oven selector controls
are used to turn the upper
or lower oven on and off.
Oven Lock
Childproofing feature
preventing the controls
from being activated when
the oven is not in use.
Electronic Keypad Entry
The electronic keypad entry
is used to program and
control all oven functions.
Recipes
Accesses, programs, and
saves cooking cycles from
favorite recipes.
Settings
Accesses custom features
such as display brightness,
Sabbath mode, and tones.
Bake
Conventional, single-rack baking (breads, cakes,
cookies, pastry, pies, entrees, vegetables)
Convection Bake
Multi-rack baking for heavier or frozen foods (e.g.,
frozen pies, pizzas, entrees, vegetables)
Defrost
Natural defrosting of food using fan without heat
Auto Roast
Automatic searing of the outside of meats;
simplifies roasting
Broil
Three conventional broil settings for cuts of flat
pieces of meat or meat 1-2 inches thick
Convection Broil
Faster than regular broiling with less smoke
generation for thicker meats
© 2010 Viking Preferred Service
© 2010 Viking Preferred Service
Meat Probe
Automatically turns the oven off when the internal
temperature of the meat being roasted is reached
TruConvec
TM
Multi-rack baking for breads, cakes, cookies (up to
6 racks of cookies at once)
Convection Roast
Roasting whole turkeys, whole chickens, hams, etc.
Self-Clean
A self-cleaning cycle using high heat to burn off
soils and deposits
Proof
Creates an optimal environment for the rising of
yeast in many kinds of dough
12
12
Operation
Settings and Functions
BAKE
Full power heat is
radiated from the bake
element in the bottom
of the oven cavity and
supplemental heat is
radiated from the broil
element. This function is
recommended for singlerack baking. Many cookbooks contain recipes to be
cooked in the conventional manner. Conventional
baking/roasting is particularly suitable for dishes
that require a high temperature. Use this setting for
baking, roasting, and casseroles.
HI BROIL
Heat radiates from both
broil elements, located
in the top of the oven
cavity, at full power.
The distance between
the foods and the broil
elements determines
broiling speed. For fast
broiling, food may be as close as 2“ (5 cm) to the
broil element or on the top rack. Fast broiling is
best for meats where rare to medium doneness
is desired. Use this setting for broiling small and
average cuts of meat.
MED BROIL
Inner and outer broil elements pulse on and off to
produce less heat for slow broiling. Allow about 4”
(10 cm) between the top surface of the food and
the broil element. Slow broiling is best for chicken
and ham in order to broil food without overbrowning it. Use this setting for broiling small and
average cuts of meat.
LOW BROIL
This mode uses only a fraction of the available
power to the inner broil element for delicate topbrowning. The inner broil element is on for only
part of the time. Use this setting to gently brown
meringue on racks 3 or 4 in 3-4 minutes.
TRU CONV
(TruConvec™)
The rear element only
operates at full power.
There is no direct
heat from the bottom
element. The motorized
fan in the rear of the
oven circulates air in
the oven cavity for even heating. Use this setting
for foods that require gentle cooking such as
pastries, souffles, yeast breads, quick breads and
cakes. Breads, cookies, and other baked goods
come out evenly textured with golden crusts. No
special bakeware is required. Use this function for
single-rack baking, multiple-rack baking, roasting,
and preparation of complete meals. This setting is
also recommended when baking large quantities of
baked goods at one time.
CONV BAKE
(Convection Bake)
The bottom element
operates at full
power. The heated
air is circulated by the
motorized fan in the rear
of the oven providing
a more even heat
distribution. This even circulation of air equalizes
the temperature throughout the oven cavity
and eliminates the hot and cold spots found in
conventional ovens. A major benefit of convection
baking is the ability to prepare food in quantity
using multiple racks—a feature not possible in a
standard oven.
When roasting using this setting, cool air is
quickly replaced, searing meats on the outside
and retaining more juices and natural flavor on
the inside with less shrinkage. With this heating
method, foods can be baked and roasted at the
same time with minimal taste transfer, even when
different dishes are involved, such as cakes, fish or
meat. The hot air system is especially economical
when thawing frozen food. Use this setting for
baking and roasting.
© 2010 Viking Preferred Service
© 2010 Viking Preferred Service
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13
Operation
Settings and Functions
CONV BROIL
(Convection Broil)
The top element operates
at full power. This
function is exactly the
same as regular broiling
with the additional
benefit of air circulation
by the motorized fan in
the rear of the oven. Smoke is reduced since the
airflow also reduces peak temperatures on the food.
Use this setting for broiling thick cuts of meats.
CONV ROAST
(Convection Roast)
The convection element
runs in conjunction with
the inner and outer broil
elements. This transfer
of heat (mainly from the
convection element)
seals moisture inside
large roasts. Use this setting for whole turkeys,
whole chickens, hams, etc.
CONVECTION DEFROST
This oven can defrost
frozen food. With the
temperature control off,
a motorized fan in the
rear of the oven circulates
air. This fan accelerates
natural defrosting of the
food without heat.
Self-Clean
This oven features an
automatic pyrolytic
self-cleaning cycle.
During this cycle, the
oven reaches elevated
temperatures in order
to burn off soil and
deposits. An integral
smoke eliminator helps reduce odors associated with
the soil burn off. A powder ash residue is left in the
bottom of the oven after completion of the self-clean
cycle. The door latch is automatically activated after
selecting the self-clean setting. The latch ensures
that the door cannot be opened while the oven
interior is at clean temperatures.
WARNING
This oven features a self-cleaning cycle. During this
cycle, the oven reaches elevated temperatures
in order to burn off soil and deposits. A powder
ash residue is left in the bottom of the oven
after completion of the self-clean cycle.
Note: DO NOT use commercial oven cleaners
inside the oven. Use of these cleaners can
produce hazardous fumes or can damage the
porcelain finishes. DO NOT line the oven with
aluminum foil or other materials. These items
can melt or burn during a self-clean cycle,
causing permanent damage to the oven.
CONVECTION
DEHYDRATE
This oven is designed
not only to cook, but
also to dehydrate fruits
and vegetables. With this
function, a motorized fan
in the rear of the oven
circulates warm air. Over
a period of time, the water is removed from the food
by evaporation. Removal of water inhibits growth of
microorganisms and retards the activity of enzymes. It
is important to remember that dehydration does not
improve quality; only fresh, top-quality foods should
be dehydrated in your oven.
© 2010 Viking Preferred Service
© 2010 Viking Preferred Service
CAUTION
DO NOT touch the exterior portions of the
oven after self-cleaning cycle has begun, since
some parts become extremely hot to the touch!
During the first few times the self-cleaning feature
is used, there may be some odor and smoking
from the “curing” of the binder in the high-density
insulation used in the oven. When the insulation is
thoroughly cured, this odor will disappear. During
subsequent self-cleaning cycles, you may sense an
odor characteristic of high temperatures.
KEEP THE KITCHEN WELL VENTED DURING
THE SELF-CLEAN CYCLE.
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14
Operation
Settings and Functions
AUTO ROAST
Use this function further
simplifies roasting by
automatically searing the
outside of meats, raising
the pre-set temperature
by 100°F for a short time
to sear the outside of the
meat. The temperature
then returns to the pre-set temperature in the
standard convection roast mode.
MEAT PROBE
The meat probe takes
the guesswork out of
roasting by cooking
foods to the ideal
internal temperature.
The probe temperature
setting is used to
automatically turn the
oven off when the internal temperature of the meat
being roasted is reached.
PROOFING
This function uses a low
temperature to create an
optimal environment for
the yeast to rise in many
types of dough.
This setting is designed
for allowing yeast dough
to rise to a temperature between 85°F (29°C) and
100°F ( 38°C). Yeast doughs rise or “proof” best
when the temperature is between 85°F (29°C) and
100°F (38°C). To make sure the dough is warm
enough, cover the bowl loosely with plastic wrap
and/or cloth towel.
© 2010 Viking Preferred Service
© 2010 Viking Preferred Service
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15
General Information
General Information
Cleaning and Maintenance
Any piece of equipment works better and lasts
longer when maintained properly and kept clean.
Cooking equipment is no exception. Your oven
must be kept clean and maintained properly.
Oven Surfaces
Several different finishes have been used in your
electric oven. Cleaning instructions for each surface
are given below. Your oven features a self-clean
cycle for the oven interior. NEVER USE AMMONIA,
STEEL WOOL PADS OR ABRASIVE CLOTHS,
CLEANSERS, OVEN CLEANERS, OR ABRASIVE
POWDERS. THEY CAN PERMANENTLY DAMAGE
YOUR OVEN.
Stainless Steel Parts
Some stainless steel parts may have a protective
wrap, which must be peeled off. All stainless steel
body parts should be wiped regularly with hot,
soapy water at the end of each cooling period
and with liquid cleaner designed for this material
when soapy water will not do the job. If build-up
occurs, DO NOT use steel wool, or abrasive cloths,
cleaners, or powders. If it is necessary to scrape
a stainless steel surface to remove encrusted
material, soak area with hot, wet towels to loosen
the material, then use a wooden or nylon spatula or
scraper. DO NOT use a metal knife, spatula, or any
other metal tool to scrape stainless steel surfaces.
Scratches are almost impossible to remove.
Broiler Pan and Grid
Clean with detergent and hot water. For stubborn
spots, use a soap-filled steel wool pad.
Oven Racks
Clean with detergent and hot water. Stubborn spots
can be scoured with a soap-filled steel wool pad.
DO NOT CLEAN THE OVEN RACKS OR RACK
SUPPORT USING THE SELF-CLEAN CYCLE. They
could sustain damage due to the extreme heat of
the self-clean cycle.
Meat Probe
The meat probe may be cleaned with soap and
water or a soap-filled scouring pad. Cool the probe
before cleaning. Scour stubborn spots with a soapfilled scouring pad, rinse and dry.
UÊDO NOT immerse the meat probe in water.
UÊDO NOT store the probe in the oven.
Brass Parts
CAUTION
All special ordered brass parts are coated
with an epoxy coating. DO NOT USE BRASS
CLEANERS OR ABRASIVE CLEANERS ON ANY
BRASS PARTS. All brass body parts should be
wiped regularly with hot soapy water. When
hot soapy water will not do the job, use every
day household cleaners that are not abrasive.
© 2010 Viking Preferred Service
1616
Diagnostics
Error Screens
The T-Series oven will display any errors detected by the microprocessor. There are eight built-in error codes.
When an error code is activate, the oven will not function. The table below lists the error codes, what will be
displayed on the display screen, and a corrective action for each error code.
Error Screen Display Correction
Model Error Time-of-Day and Model Error An incorrect model number has been installed. Check for proper
header.
RTD Error Time-of-Day and RTD Error An RTD is open or shorted. Check RTD(s) and repair or replace as
necessary.
Probe Error Time-of-Day and Probe Error The meat probe is open or shorted or it may be a defective
probe jack. Check the meat probe and jack, repair or replace as
necessary.
Latch Error Time-of-Day and Latch Error The control is unable to lock or unlock the door latch.
Verify power to the lock motor and check door interlock switches.
Keyboard Error Time-of-Day and Keyboard Error No connection exists between the keyboard and the control.
Verify the cable connection between the main relay board and
keyboard and repair or replace as necessary.
High Limit Error Time-of-Day and High Limit Error High Limit jumper not installed.
Cooling Error Time-of-Day and Cooling Error The cooling fan RPM’s are below minimum speed. Verify
connection to Hall Effect sensor.
Relay Error Time-of-Day and Relay Error No relay board connection. Verify relay connection to main relay
board and repair or replace as necessary.
© 2010 Viking Preferred Service
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Diagnostics
Accessing the diagnostic program
1. Activate the main control by selecting either the “UPPER OVEN” or “LOWER OVEN” pad.
Shown below is the screen you will see when the UPPER OVEN is selected.
VQQFSPWFO
TFMFDUNPEF
2. Depress the “SETTINGS” button on the control panel. You will see the word SETTINGS in the upper left
corner of the screen and the BRIGHTNESS parameter.
TFUUJOHT
DMPDL
CSJHIUOFTT
3. Using the “DOWN ARROW” pad, scroll down until you see TIMEOUTS in the display.
TFUUJOHT
UJNFPVUT
4. Touch and hold the “down arrow” pad for five seconds (you will hear three tones) until the display
changes from TIMEOUTS to TESTS.
TFUUJOHT
UFTUT
© 2010 Viking Preferred Service
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Diagnostics
Accessing the diagnostic program (cont.)
5. Now depress the “ENTER” pad. The word TESTS will begin to flash. While flashing, enter in the following
code: “8 – 4 – 5 – 4 – 6 – 4 (V-I-K-I-N-G)”. When you have successfully entered in the code, the display will
change and read RUN ALL TESTS. You are now in the diagnostic mode.
TFUUJOHT
SVOBMMUFTUT
When you have entered the diagnostic mode, you will be able to run the following nine main
test programs:
1. Run all tests
2. Product Information
3. Individual display tests
4. Individual upper oven tests (DDOE305T)
Individual oven tests (DSOE305T)
5. Individual lower oven tests (DDOE305T)
6. Individual keyboard tests
7. Run all upper oven tests (DDOE305T)
Run all oven tests (DSOE305T)
8. Run all lower oven tests (DDOE305T)
9. Run all keyboard tests
© 2010 Viking Preferred Service
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Diagnostics
Service Diagnostics and Testing
1. Run all Tests
This test will cycle the entire upper and lower (double oven model) elements, fans, lights, door interlock
switches, and door lock motors. It will also test all the individual touch pads on the control panel. The
result of this test will allow you to check the entire oven, including all the components, display elements,
and keyboard test. With the unit in diagnostic mode (see accessing the diagnostic section, page 18), the
first screen you will see will be the one shown below:
TFUUJOHT
SVOBMMUFTUT
Once at the RUN ALL TESTS screen, press the “SET” or “ENTER” pad to run this test. Once the test has
begun, use the “ENTER” pad, “UP ARROW” or “DOWN ARROW” pad to cycle through the tests. To end
the test, select the “CLEAR” pad.
Note: Have an amp meter connected the power to check if the elements are working.
Step Test Result To Change Test
1 Product Information Display will show model, serial, and
version number of the software
2 Display all dots and segments All digits in the display will light up Enter, Up or Down arrow
3 Clear Screen All digits in the display will extinguish Enter, Up or Down arrow
4 Upper Inner Bake Element SKIP THIS TEST
(No amperage should be read on Step 4.
Not used on DSOE and DDOE models)
5 Upper Outer Bake Element Run bake element*** Enter, Up or Down arrow
6 Upper Inner Broil Element Run inner broil element Enter, Up or Down arrow
7 Upper Outer Broil Element Run outer broil element Enter, Up or Down arrow
8 Upper Convection Element Run convection element Enter, Up or Down arrow
9 Upper Oven Temperature Display upper oven temp Enter, Up or Down arrow
10 Upper Meat Probe Displays meat probe temp with probe
inserted in socket (default is 0°F with no
probe inserted)
11 Upper Cooling Fan – High speed Run cooling fan at high speed Enter, Up or Down arrow
12 Upper Cooling Fan – Low speed Run cooling fan at low speed*
* Oven uses a single speed motor (same
RPM’s as high speed)
13 Upper Convection Fan – High speed Run convection fan at high speed Enter, Up or Down arrow
14 Upper Convection Fan – Low speed Run convection fan at low speed Enter, Up or Down arrow
Enter, Up or Down arrow
Enter, Up or Down arrow
Enter, Up or Down arrow
Enter, Up or Down arrow
***If no amperage is read, check STEP 4 (Inner Bake Element). If amperage is read, the plug on the relay
© 2010 Viking Preferred Service
board is reversed.
20
Diagnostics
Service Diagnostics and Testing
1. Run all Tests (cont.)
Step Test Result To Change Test
15 Upper Convection Fan – Low speed
reverse
16 Upper Convection – High speed
reverse
17 Upper Door Switch Check door interlock Enter, Up or Down arrow
18 Upper Oven Lights Check upper cavity lights Enter, Up or Down arrow
19 Upper Door Lock Door lock motor advanced Door must lock to
20 Upper Door Unlock Engage door lock to unlock door Door must unlock to
21 Lower Inner Bake Element SKIP THIS TEST
22 Lower Outer Bake Element Run Bake Element *** Enter, Up or Down arrow
23 Lower Inner Broil Element Run inner broil element Enter, Up or Down arrow
24 Lower Outer Broil Element Run outer broil element Enter, Up or Down arrow
25 Lower Convection Element Run convection element Enter, Up or Down arrow
Run convection fan at low speed reverse*
* Oven uses a single direction convection
motor (Same direction as low speed)
Run convection fan at high speed reverse*
* Oven uses a single direction convection
motor. (Same direction as high speed)
(No amperage should be read on Step 1.
Not used on DSOE and DDOE models)
Enter, Up or Down arrow
Enter, Up or Down arrow
advance
advance
Enter, Up or Down arrow
26 Lower Oven Temperature Display lower oven temperature Enter, Up or Down arrow
27 Lower Meat Probe SKIP THIS TEST
(No lower meat probe on the DDOE305T)
Default 0 degrees
28 Lower Cooling Fan – High speed Run cooling fan at high speed Enter, Up or Down arrow
29 Lower Cooling Fan – Low speed Run cooling fan at low speed*
* Oven uses a single speed motor (same
RPM’s as high speed)
30 Lower Convection Fan – High speed Same as Upper Convection Fan Enter, Up or Down arrow
31 Lower Convection Fan – Low speed Same as Upper Convection Fan Enter, Up or Down arrow
32 Lower Convection Fan – Low speed
reverse
33 Lower Convection Fan – High
speed reverse
34 Lower Door Switch Check door interlock Enter, Up or Down arrow
35 Lower Oven Lights Check lower cavity lights Enter, Up or Down arrow
36 Lower Door Lock Door lock motor activated Door must lock to
37 Lower Door Unlock Engage door lock to unlock door Door must unlock to
Same as Upper Convection Fan Enter, Up or Down arrow
Same as Upper Convection Fan Enter, Up or Down arrow
Enter, Up or Down arrow
Enter, Up or Down arrow
advance
advance
***If no amperage is read, check STEP 21 (Inner Bake Element). If amperage is read, the plug on the
relay board is reversed.
© 2010 Viking Preferred Service
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