Viking 1600a Service Manual

grammed to automatically deliver a digital announcement to identify the location of the emergency call. Alternatively,
a DTMF Touch Tone code may also be delivered. A “Call Connected” LED can be initiated manually or automati­cally. All programming parameters, including phone numbers and location numbers, are stored in non-volatile E

2

memory. All units are phone line powered, requiring no batteries or external power and are compatible with com­mon Central Station Monitoring equipment.

For outdoor or harsh environments, select 1600A Series phones are available with Enhanced Weather Protection
(EWP). EWP products feature rubber gaskets and boots, hand soldered silicon sealed connections, gel-filled butt
connectors, as well as urethane potted circuit boards with weather sealed, field-adjustable trim pots and DIP switch­es for easy on-site programming.

The 1600A Series ADA Compliant Emergency Phones are
designed to provide quick and reliable handsfree communi­cation for any standard analog telephone line or analog
phone system station port. All 1600A Series phones meet

ADA requirements for elevator/ emergency tele­phones, and can be programmed from any Touch
Tone phone. The phones can dial up to 5 program-

mable emergency numbers, as well as 2
central station numbers. In addition, the E-
1600-20A and E-1600-52A feature a sec­ond "Info" button that will dial up to 3 non­emergency numbers.

The 1600A Series phones can be pro-

1600A

1600A

Series

Series

ADA Compliant

Emergency Phones

December 18, 2002

ADA* Compliant Emergency Phones with

Built-In Digital Voice Announcer

• Meets ADA requirements for Emergency Phones:

- Can automatically light the “Call Connected” LED for the
hearing impaired

- Transmits a unique location I.D. code or voice announcement

- Grade 2 Braille label for the visually impaired

• Non-volatile digital voice announcer with 16 seconds of voice

memory

• Advanced call progress detection

• Handsfree operation

• Phone line powered

• Non-volatile E

2

memory (no batteries required)

• Touch Tone or pulse dialing

• Dials up to 5 emergency numbers

• E-1600-20A and E-1600-52A dial up to 3 non-emergency “Info”

numbers

• Cycles through backup emergency and non-emergency numbers
on busy or no-answer

• Optional Enhanced

Weather Protection (EWP)

• Hangs up on CPC, silence, busy signal, dial tone, time-out or Touch

Tone command

• Programmable to auto-answer on incoming calls

• Remotely programmable

• Extended temperature range (-15°F to 130°F)

• 7 different chassis or board only available

• Available in a 42” tall tower phone model E-1600-BLT-EWP

• Central Station Monitoring capability (dials 2 numbers)

• Separate central station voice speed dial number

• Optional PB-100 Polling System available

• Optional BLK-3-EWP strobe light kit available

PPrraaccttiicce

e

T

T

EELLEECCOOM

M

S

S

OOLLUUTTIIOONNSSFFOORRTTHHE

E

221

1

SST

T

C

C

EENNTTUURRY

Y

TECHNICAL

TECHNICAL

FFeeaattuurrees

s

E-1600-45A

K-1600-EHFA

E-1600A

E-1600-02A

E-1600-03A

E-1600-20A

Power: Telephone line powered, 24V DC talk battery with 20mA loop

current minimum

Dimensions: See Installation and Specifications
Operating Temperature: -26° C to 54° C (-15° F to 130° F)
Humidity - Standard Products: 5% to 95% non-condensing
Humidity - EWP Products: Up to 100%

SSppeecciiffiiccaattiioonns

s

* Americans with Disabilities Act of 1992 contains federal reg-

ulations regarding elevator telephones (Public Law 101-336).

• Elevators

• Parking ramps/lots

• ATM machines

• Area of refuge locations

• Lobbies

• Entryways

• Campus emergency stations

• Roadside emergency stations

• Stadiums

• Convention centers

AApppplliiccaattiioonns

s

?

Need More Information on EWP?

Call [phone] and select 859.

CAUTION - When installing on an analog extension of a phone system:

Some phone systems do not conform to analog telecom standards and might
not be compatible with the 1600A Series emergency phones. For a detailed
description of the telephone line specifications required for any of the 1600A
Series phones, retrieve Fax Back Document 869.

E-1600-55A

IInnssttaallllaattiioonnaannddSSppeecciiffiiccaattiioonns

s

2.

IMPORTANT: Electronic
devices are susceptible to

lightning and power station
electrical surges from both the AC
outlet and the telephone line. It is
recommended that a surge protec­tor be installed to protect against
such surges. Contact Panamax at
[phone] or Electronic
Specialists Inc. at [phone].

* Note: To increase surge protec­tion, loosen the PCB mounting
screw labeled (as shown) and
fasten a wire with spade terminal
(included) from the mounting screw
to Earth Ground (grounding rod,
water pipe, etc.)

IF YOU HAVE A PROBLEM WITH AVIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT [phone]

Our Technical Support Department is available for assistance weekdays between 8 a.m. and 5 p.m. central time. So that we can give you better service, before you call please:

1. Know the model number, the serial number and what software version you have (see serial label).

2. Have your Technical Practice in front of you.

3. It is best if you are on site.

WARRANTY

Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manu­factured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's
Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.

This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.

Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTAL OR CONSE­QUENTIAL DAMAGES RESULTING DIRECTLYOR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESSED OR IMPLIED, OR FOR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limi­tation of incidental or consequential damages, so this limitation may not apply to you.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED
BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.

RETURNING PRODUCT FOR EXCHANGE

The following procedure is for equipment that has failed out-of-box (within 10 days of purchase

):

1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The

customer MUST be able to step through recommended tests for diagnosis.

2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input
and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14)
calendar days from the date of issue.

3. After obtaining the R.A. number, return the approved equipment to your distributor

, referencing the R.A. number. Your
distributor will then replace the product over the counter at no charge. The distributor will then return the product to
Viking using the same R.A. number.

4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't
followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.

RETURNING PRODUCT FOR REPAIR

The following procedure is for equipment that needs repair:

1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)

number. The customer MUSThave a complete description of the problem, with all pertinent information regarding the
defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.

2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static
sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual­ly boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include
ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:

Viking Electronics, 1531 Industrial Street, Hudson, WI 54016

3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.

4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.

If the trouble is causing harm to the telephone network, the telephone company may request you to remove

the equipment from the network until the problem is resolved.

The E-1600ASeries phones use the USOC jack RJ11C.
It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is con-

nected. This is to avoid damaging the equipment caused by local lightning strikes and other electrical surges.

This equipment is Hearing-Aid Compatible (HAC).

The telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless such message clearly contains in a mar­gin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is
sent and an identification of the business or other entity, or other individual sending the message and the tele­phone number of the sending machine or such business, other entity, or individual. (The telephone number pro­vided may not be a 900 number or any other number for which charges exceed local or long-distance transmis­sion charges.)

PART 15 LIMITATIONS

This equipment has been tested and found to comply with the limits for a Class Adigital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radi­ate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.

FCC REQUIREMENTS

This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains,
among other information, the FCC registration number and ringer equivalence number (REN). If requested, this
information must be provided to the telephone company.

The REN is used to determine the quantity of devices which may be connected to the telephone line.
Excessive REN's on the telephone line may result in the devices not ringing in response to an incoming call. In
most, but not all areas, the sum of the REN's should not exceed five (5.0) T o be certain of the number of devices
that may be connected to the line, as determined by the total REN's, contact the telephone company to deter­mine the maximum REN for the calling area.

This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line

Service is subject to State Tariffs.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. If advance notice isn't practical, the telephone com­pany will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the operation of the equipment. If this happens, the telephone company will provide advance notice in
order for you to make the necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact: Viking Electronics, Inc., 1531 Industrial

Street, Hudson, WI 54016 [phone]

A. Standard 1600A Series Phone

B. 1600A Series Phone with EWP

!

Analog

PABX/KSU

C.O. Line

Station

RJ11

or

Analog

PABX/KSU

C.O. Line

nd

Station

Gel-Filled

Butt Connectors

(included)

or

Red

Green

Rear View of a Standard

1600A Series Phone

Rear View of a 1600A

Series EWP Phone

Spade
Terminal
(included)

* Earth Ground

(optional)

Spade
Terminal
(included)

* Earth Ground

(optional)

C.O.

EE--11660000AAaannddEE--11660000--4455A

A

((ooppttiioonnaallEEWWPPaavvaaiillaabbllee)

)

Dimensions: 133mm x 102mm x 51mm (5.25” x 4.0” x 2.0”)
Shipping Weight: 1.13 kg (2.5 lbs.)
Material: .062” (16 gauge) steel, E-1600A - Red powder paint, E-1600-45A - High visibility yellow powder paint
Connections: Standard E-1600A/E-1600-45A - RJ11, E-1600A-EWP/E-1600-45A-EWP - Gel-filled butt connectors
Mounting: Surface mount to walls, posts, single gang boxes or 4” x 4” electrical junction boxes or recess mount in elevator phone boxes.
Optional Enhanced Weather Protection (EWP): The optional EWP products feature sealed trim pots, sealed DIP switches, hand sol-

dered and silicon sealed connections, rubber boots and gaskets, urethane potted circuit boards and
gel-filled butt connectors.

Note: For greater weather resistance, apply a bead of clear silicon caulking around the top edge and sides of the chassis

Front View

Side View

.15 x .31 wire exit notch

Rear View

(2) .20 x .40 slots

for single gang box

(4) .20 diameter

mounting holes

E-1600-45A

only

Red Call

Connected LED

Push To

Call Button

Grade 2

Braille Label

3.

Condensation

Drain Hole

Bottom

View

3/4” Knock

Out

?

Need More Information on EWP?

Call [phone] and select 859.

EE--11660000--0022A

A

MODEL E-1600-02A

CALL

CONNECTED

10.0

10.5

Push

To

Call

0.25

6.25

12.5

13.0

0.25

3.1

3.8

4.8

4.7

Dimensions: 330mm x 267mm x 51mm (13” x 10.5” x 2”)
Shipping Weight: 3.18 kg (7 lbs.)
Connections: RJ11
Material: .125” (11 gauge) brushed stainless steel
Mounting: Flush mount in elevator cabs, ATMs, stairwells, hall-

ways, etc.
Suggested Hardware: (6) #8 x 3/4 flat head phillips sheet metal
type A screws (not included)

Front View

Side
View

Red Call

Connected

LED

Push To

Call Button

Grade 2

Braille

Label

Minimum

Cutout

(6) 0.188 diameter

countersunk holes

KK--11660000--EEHHFFA

A

Push

To

Call

1.60

Grade 2

Braille Label

(2) countersunk
mounting holes

for #8 flat head

screws (not

included)

Push to Call

Button

Red Call

Connected LED

Dimensions: 251mm x 174mm x 53mm (9.875” x 6.86” x

2.10”)

Shipping Weight: .91 kg (2 lbs.)
Material: .062” (16 Gauge) Red powder painted steel
Connections: RJ11
Mounting: Recess mounted in standard elevator phone box

(10.0” x 7.0” x 3.0”)

Front View

4.00

EMERGENCY

PHONE

5.25

MODEL E-1600A

Push

To

Call

CALL

CONNECTED

2.00

1.15

2.00

E

M

E
R
G

E
N
C

Y

4.96

1.70

0.703
diameter

1.70

EMERGENCY

PHONE

3.40

3.82

3.40

3.30

9.875

0.70

8.50

0.675

EMERGENCY

PHONE

MOD

EL K-

1600-EHF

A

CALL CONNECTED

VIKING©

6.86

2.0

4.

Dimensions: 183mm x 149mm x 39mm (7.22” x 5.86” x 1.55”)
Material: .074” (14 gauge) Brushed stainless steel panel and extra heavy duty button with LED
Shipping Weight: 1.36 kg (3 lbs.)
Connections: Standard E-1600-03A - RJ11, E-1600-03A-EWP - Gel-filled butt connectors
Mounting: Surface mount to walls, posts, single gang boxes or 4” x 4” electrical junction boxes or recess mount in elevator phone boxes.
Optional Enhanced Weather Protection (EWP): The optional EWP products feature sealed trim pots, sealed DIP switches, hand sol-

dered and silicon sealed connections, rubber boots and gaskets, urethane potted circuit boards and gel­filled butt connectors.

Note: For greater weather resistance, apply a bead of clear silicon caulking around the top edge and sides of the chassis

EE--11660000--0033A

A

((ooppttiioonnaallEEWWPPaavvaaiillaabbllee)

)

Bottom View

Back View

Front View

(4) .22 diameter
mounting holes

(2) .187 x .50

slots for single

gang box

Grade 2

Braille Etching

Push To Call Button

with Built-In Red

Call Connected LED

Condensation

Drain Hole

?

Need More Information on EWP?

Call [phone] and select 859.

* Note: Peel off paper liner and adhere gasket to the back of the faceplate, cen­tering it over the four corner mounting holes.

Important: Be careful to position the modular jack inside the chassis as not to
damage the components on the circuit board. The E-1600-20A will NOT mount
to a standard double gang box.

Dimensions: Overall - 127mm x 127 x 57mm (5.0” x 5.0” x 2.25”), Plastic Electrical Box - 102mm x 102mm x 54mm (4.0” x 4.0” x 2.14”)
Shipping Weight: 1 kg (2.12 lbs.)
Front Panel Material: 14 gauge brushed stainless steel
Connections: Standard E-1600-20A - RJ11, E-1600-20A-EWP - Gel-filled butt connectors
Optional Enhanced Weather Protection (EWP): The optional EWP products feature sealed trim pots, sealed DIP switches, hand sol-

dered and silicon sealed connections, rubber boots and gaskets, urethane potted circuit boards and gel-

filled butt connectors.
Mounting with Plasic Rough-In Box (included): Flush into walls, mounts to side of wall stud Mounting with Optional VE-5x5: Surface
mount to walls, single gang boxes, double gang boxes, posts, or to a Viking VE-GNP Gooseneck pedestal (see options below).

Caution: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent
condensation from accumulating inside the E-1600-20A always bring conduit into the bottom of the unit. If this is not possible, drill a 1/4”
diameter hole in the bottom of the black plastic box.

?

Need More Information on EWP?

Call [phone] and select 859.

?

Need More Information on the VE-5x5 or VE-GNP?

Call [phone] and select 424.

The black plastic rough-in box (part # 259576) may be
purchased separately (Example: Mounting boxes to
studs before the walls are finished for flush installa­tion). Go to www.vikingelectronics.com and click on
“Spart Parts” to order these rough-in boxes.

EE--11660000--2200A

A

((ooppttiioonnaallEEWWPPaavvaaiillaabbllee)

)

Front View of

Plastic Rough-In

Box (included)

Wall Stud

Wire knock out

(2) Standard flat head dry wall
(sheet rock) screws (not included)

4.0"

2.1”

EMERGENCY

PHONE

HELP

CALL

CONNECTED

INFO

* Adhere gasket to front panel,
centering over mounting holes

5.0”

Grade 2 Braille
Label

"Help" Push to
Call Button

Call Connected
Red LED

"Info" Push to Call Button

(4) 6-32 X 3/4” stainless steel, flat
head, hexdrive, screws (included)

Condensation Drain Hole

5.14”

2.25”

5.22”

Front View of Optional

VE-5x5 (not included)

(4) 0.38” diameter

(4) 0.2 x 0.43 slots
for double gang box

(2) 0.2 x 0.43 slots
for single gang box

3.25”

3.81”

Condensation

Drain Hole

3/4" Knockout

10.50”

39.5”

41.41”

3/4"

Knockout

Rear View of VE-5x5

(not included)

3.0” 3.3”

3.0”

Side View of VE-GNP

(not included)

5.36

EMERGENCY

TELEPHONE

MODEL E-1600- 03

Push to Call

CALL

RECEIVED

WHEN LIT

VIKING

8-32 x .5” set

screws provided

1.69

1.55

1.70

6.78

3.40

0.80

7.22

©

0.781

diameter

1.70

3.40

5.00

3.30