ViewZ VZ-RTN series User Manual

VZ-RTN SERIES

17" & 19" PROFESSIONAL

LED CCTV MONITOR USER MANUAL

Please read this manual thoroughly before use, and keep it handy for future reference.

CONTENTS

Safety Instrucon

1. Mark Indicaon & Substance

2. Warning

3. Cauon

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4. Operaonal Temperature & Humidity

5. Dot Defect (dead pixel) of TFT

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6. FCC RF INTERFERENCE STATEMENT

Installaon

1. Package

2. Interface

3. Remote Control Funcon

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3

4

5

6

7

8

9

Funcon

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1. Monitor Buon Funcon

2. OSD Control and Funcon

Mounng Guide

Specicaon

Trouble Shoong

RMA

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Warranty

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10

11

17

18

19

20

22

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SAFETY INSTRUCTION

Important Safety Instruction

1. Read all warnings.

2. Follow all instrucons to ensure longevity of monitor.

3. Do not place the monitor near water.

4. Clean only with dry cloth.

5. Do not block any venlaon openings. Install in accordance with the manufacturer’s instrucons.

6. Do not install near any heat sources such as radiators, heat registers,stoves, or other heat generang

devices.

7. Do not override the safety purpose of the polarized or grounding-type plug.

8. A polarized plug has two blades with one wider than the other.

9. A grounding type plug has two blades and a third grounding prong.

10. The wide blade or the third prong are provided for your safety.

11. If the provided plug does not t into your outlet, consult with electrician for replacement of the outlet.

12. Protect the power cord from being walked on or pinched parcularly at plugs, convenience receptacles

and the point where it connects to the monitor.

13. Only use aachment/accessories specied by the manufacturer.

14. Use only with the cart, stand, tripod, bracket or table specied by the manufacturer or sold with the

monitor. When a cart is used, use cauon when moving the cart & monitor in combinaon to avoid

injuries.

15. Unplug the monitor during lightning storms or when unused for long periods of me.

16. Refer all servicing to qualied service personnel. Servicing is required when the monitor has been

damaged in any way.

The monitor shall not be exposed to dripping or splashing and objects containing liquids, such as vases

shall be placed near the monitor.

The monitor should have ample distance (e.g. 10cm) from the wall for sucient venlaon.

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SAFETY INSTRUCTION

Important Safety Instruction

Mark Indication and Substance

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK,

DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage within the monitor’s enclosure that may be of sucient magnitude to constute a risk of

electric shock to persons.

This symbol is intended to alert the user to the presence of important operang and maintenance (servicing) instrucons in the literature accompanying the monitor.

Warning

• Do not use damaged or loose cables and plug.

• Do not pull the plug out by the wire nor touch the plug with wet hands.

• Use only a properly grounded plug and receptacle.

• Do not connect too many extension cords or plugs to one outlet.

• Do not excessively bend the plug and wire.

• Do not disconnect the power cord while it's sll plugged into the monitor.

• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.

• Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.

• Removing covers may expose you to dangerous shock hazards or other risks.

• Keep any heang devices away from the power cable and monitor.

• Do not place the monitor near water.

• Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.

• Please follow the laws and regulaons of your municipality to dispose the monitor properly.

• Do not use the monitor in high temperature, humid, dusty or oily areas.

• Do not install the monitor where it will be exposed to connual vibraon.

• Keep the plasc packaging out of children’s reach.

• If any damage is detected upon rst opening the box, contact agency from which you bought the monitor directly.

• If your monitor does not operate normally – in parcular, if there is any unusual sound or smell coming from the monitor – unplug it immediately and contact an authorized dealer or the service center.

4 User ManualVisit the ViewZ USA website at https://www.viewzusa.com

SAFETY INSTRUCTION

Important Safety Instruction

Caution

• If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.

• Make sure to unplug the power cord before cleaning the monitor.

• Make sure to leave a gap between monitor and wall.

• Do not drop the monitor when moving it.

• Place your monitor in a locaon with low humidity and a minimum dust.

• Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the

showcase or shelf.

• Do not place the monitor on an unstable or small surface area.

• Do not install inside a vehicle.

• Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long me.

• Do not try to move the monitor by pulling on the power cord.

• Do not cover the vents on the monitor.

• When moving the monitor, turn o and unplug the power cord. Make sure that all cables, including HDMI cable and cables connected to other devices, are disconnected before moving it.

• Place the monitor out of children’s reach, as they could damage it by hanging onto it.

Available Temperature & Humidity

• Operang Temperature : 14°F ~ 122°F / -10°C ~ 50°C

• Operang Humidity : 20 ~ 70% RH

Dot Defect (dead pixel) of TFT

ViewZ monitors are manufactured using high-end semiconductor technology with precision rangs of 99.9% and above. However, it may be the case that certain RGB and white pixels seem darker (or enrely unlit i.e.

black).

Modern producon methods cannot guarantee an absolute fault-free monitor. To this eect, no LED manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered tolerable and dierent policies exist that govern the amount of these tolerable values.

While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can somemes form for which a separate ruling applies. A cluster is dened as an area of 5x5 pixels. ViewZ’s policy on pixel failure:

either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com

5User Manual Visit the ViewZ USA website at https://www.viewzusa.com

FCC RF INTERFERENCE STATEMENT

Note

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal installaon. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that interference will not occur in a parcular installaon. If this equipment does cause harmful interference to radio or television recepon which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the

following measures.

• Reorient or relocate the receiving antenna.

• Increase the separaon between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio, TV technician for help.

• Only shielded interface cable should be used. Finally, any changes or modicaons to the equipment by the user not expressly approved by the grantee or manufacturer could void the users authority to operate such equipment.

► DOC COMPLIANCE NOTICE This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulaon of Canadian Department of communicaons.

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INSTALLATION

Installation Tools

The following tools may be required depending on your installaon.

Electronic Stud Finder Protecve Eye-wearPencil Level Phillips Screwdriver

Assembly Components - provided

Your ViewZ monitor is shipped with all proper installaon hardware and components. If there are parts missing and/or damaged, please stop the installaon and contact ViewZ USA at (888)-998-4399.

19.5", 21.5" and 23.6" VALUE

LED CCTV MONITOR USER MANUAL

TFT-LED Monitor (Qty 1)

Monitor Stand (Qty 1)

110V Power Cable (Qty 1)

Power Supply (Qty 1)

Please read this manual thoroughly before use, and keep it handy for future reference.

HDMI Cable (Qty 1) User Manual (Qty 1)

Remote Controller (Qty 1)

Mounting Option

Your ViewZ monitor is compable with ViewZ monitor mounts. For more informaon, please contact ViewZ USA at (888)-998-4399.

Wall Mount

• Part # • Part # • Part #

WM05 WM11 AM01VESA 50, 75, 100 Tilng -70° ~ +70°

15mm Low prole Swivel 180°

Tilng -70° ~ +70°

Swivel 180°

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CONNECT EXTERNAL EQUIPMENTS

Interface Input Ports

The following image is the descripon of interface input ports of BNC Monitor

q ew r t y

1. DC 12V IN

2. HDMI IN

3. VGA IN

4. BNC (Composite) IN

5. BNC (Composite) OUT

6. Audio IN / OUT

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REMOTE FUNCTION

Remote Controller

1. Power

2. Picture

3. Freeze

4. Up

5. Le

6. Menu

7. Right

8. Down

9. Mute

10. Input

11. VGA Input Select

12. YPbPr Input Select - N / A

13. HDMI Input Select

14. AV Input Select

15. S-Video Input Select - N / A

16. DVI Input Select - N / A

q w e r t y u i

o a s d f g h j

Display image, sound and custom sengs can be adjusted in OSD (On Screen Display) menu by remote controller. To adjust monitor seng value :

1. Press the 'MENU' buon to enter the OSD menu

2. Press the 'INPUT' buon to select input source

3. Press the 'FREEZE' buon to freeze current display image On / O - only available on the remote controller

4. Press the ▲ / ▼ buons to select the desired sub-menu. The selected submenu will be highlighted

5. Press the 'MENU' buon to enter the sub-menu for adjusng items

6. Change the value you wish to adjust by using the ◄ / ► buons

7. Press the 'MENU' buon to conrm / exit for saving adjustment value on sub-menu

8. Without entering OSD MENU, press ◄ / ► buons to adjust the audio volume

9. Without entering OSD MENU, press HDMI, AV & VGA buons to select desired input source

10. Press the 'MUTE' buon to on / o audio - audio only works with VGA / AV input

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CONTROL AND FUNCTION

On Monitor, Button Control

q w e r ty

1. Source Select an input source

2. Le & Right ◄ (VOL) ► Change the value on selected menu

3. Menu

Enter or exit the OSD / Select a menu on OSD

4. Power

Monitor power on / o

5. LED Indicator Green color: monitor on Red color : monitor o

6. IR Receiver

Monitor Button Function

All picture, sound sengs and setup can be adjusted in OSD (On Screen Display) menu. To adjust the OSD screen:

1. Press the MENU buon to enter the OSD MENU

2. Press the ◄ / ► buons to select the desired main-MENU. The selected main -MENU is highlighted

3. Press the SOURCE buon to select the desired sub-MENU. The selected sub-MENU is highlighted

4. Change the value you wish to adjust by using the ◄ / ► buons

5. Press the MENU buon to conrm the adjustment on sub-menu

6. Press the MENU buon to exit the sub-MENU and go back to the main-MENU

7. Press the MENU buon to exit the OSD MENU

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CONTROL AND FUNCTION

Select Input Source

AV1 AV2

VGA HDMI

Press 'SOURCE' buon on monitor or 'INPUT' buon on remote controller Press 'SOURCE' buon to change input source and then press ► buon to select input source on monitor Press '▲ / ▼' buon to change input source and then press 'INPUT' buon to select input source on remote controller

Volume

22

Press◄ / ► buons to adjust volume on monitor Press◄ / ► buons to adjust volume on remote controller

Detect Source Signal Message

If you connect any input source, monitor will display current input source resoluon and frequency.

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CONTROL AND FUNCTION

Picture

PICTURE

Contrast Brightness Tint Color Sharpness Color Tempera.. Aspect Ratio Picture Mode Red Green Blue

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

MILD USER

DYNAMIC

STANDARD

Reduce contrast and sharpness

Apply user selected values - brightness, contrast, color and hue

Provide enhanced contrast and sharpness Provide standard contrast and sharpness

Normal

16:9

Standard

50 50 50

50 50 50 50 50

FUNCTION

BRIGHTNESS

CONTRAST

1)

TINT

COLOR

SHARPNESS

COLOR TEMP

ASPECT RATIO

PICTURE MODE

1) Only available in Composite ( video ) input

Adjust the brightness

Adjust the Intensity

Adjust the tint

Adjust the color saturation

Adjust the sharpness

Adjust the color setting

Adjust the video format

Adjust the image color setting

PICTURE MODE

VALUE

0 ~ 100

See table below

1) 2) 3)

16 : 9

1) 2) 3)

4 : 3

2) 3)

AUTO Just Scan

ZOOM 2 ZOOM 1

1) VGA-input support

2) AV-input support

3) HDMI-input support

3)

2) 3)

Set the image size to 16 : 9 Set the image size to 4 : 3 Adjust the image size based on input resolution

Display the image without adjustment of input source Zoom the image size as factory preset zoom level 2 Zoom the image size as factory preset zoom level 1

COLOR TEMP.

ASPECT RATIO

WARM

NORMAL COOL

1)

USER

1) To set custom color temperature (R,G,B values), select "USER" to set color temperature. Keep pushing 'Down' buon on the monitor or the

remote controller, then you will see Red, Green and Blue opon

Give the white color a reddish tint Give the white color a neutral tint Give the white color a blue-ish tint

Set custom color temperature

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CONTROL AND FUNCTION

Sound

SOUND

Treble Bass Balance Sound Mode Auto Volume

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

0

Standard

Off

50 50

FUNCTION VALUE

BASS

TREBLE

Adjust the bass level

Adjust the treble level

0 ~ 100

BALANCE Adjust the balance -50 ~ +50

SOUND MODE

AUTO VOLUME

1) Available in Composite ( video ) / HDMI input

1)

Select one of the presets

Set the automatic volume control

USER / SPORTS / MOVIE / MUSIC / STANDARD

ON / OFF

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CONTROL AND FUNCTION

Function

FUNCTION

Noise Reduction Auto Adjust Prevent Burn-in

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

Middle

On

FUNCTION VALUE

NOISE REDUCTION

AUTO ADJUST

PREVENT BURN-IN Set periodic image retention ON / OFF

1) Only available in VGA input

1)

Reduce noise of the display image

1)

Fit the image size automatically

LOW / MIDDLE / HIGH / DEFAULT / OFF

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CONTROL AND FUNCTION

OSD

SYSTEM

OSD Language OSD Duration Blue Screen Restore Default

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

English

10Sec

On

FUNCTION VALUE

OSD LANGUAGE

OSD DURATION

BLUE SCREEN Set the standby mode screen as blue or black (default) color ON / OFF

RESTORE DEFAULT

Set the language of the OSD menu

Set the OSD display time

Reset the monitor settings to the factory default

English, German, French

Spanish, Italian

Off / 5-10-15-30-45-60 sec

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MOUNTING GUIDE

Wall Mounting (Optional)

VZ-RTN monitors are suitable for VESA wall mount (not included).

M4 x L10 screws

1. VZ-19RTN / VZ-17RTN : VESA WALL MOUNT 75mm x 75m

Aenon!

VZ-17RTN / VZ-19RTN : You must use 4 * M4 x L10 screws to assemble this monitor and the wall mount

bracket.

WARNING !

If user uses screws longer than M4 x L10 mm, it may cause damage to the unit.

Please use bolt of correct size and length as instructed.

Mounng Safety !

At least two people are recommended to safely install the mount.

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SPECIFICATION

Model No. VZ-19RTNVZ-17RTN

Size & Type 19" 17"

Panel Type

Pixel Pitch

Brightness

LCD

Operating Temperature

Contrast Ratio

Viewing Angle

Display Color

Response Time

Resolution

Case Type

Active Display Area

Aspect Ratio

Frequency

Color Temperature

Speaker

Operating Humidity

Weight

300 cd/m²

700 : 1(Typ.)

R/L : 85°/ 85° U/D : 75 / 75°

337.920 (H) x 270.336 (V) mm

Warm / Normal / Cool / User

2 x 1.5W

14°F ~ 122°F / -10°C ~ 50°C

19'' LED Backlit Monitor17'' LED Backlit Monitor

0.294 (H) x 0.294(V) mm0.264 (H) x 0.264(V) mm

250 cd/m²

1000 : 1(Typ.)

R/L : 85°/ 85° U/D : 80°/ 80°

16.7 Million Colors

5 ms

1280 (H) x 1024 (V)

Black Plastic

376.32 (H) x 301.06 (V) mm

5 : 4

30-80KHz(H) / 50-75Hz(V)

2 x 2.5W

20 ~ 70% RH

Net : 6.17 lb / 2.8 kgNet : 6.10 lb / 2.77 kg

INTERFACE

Safety & EMC Certification

Electrical Ratings

Power Consumption

Accessories

Gross : 7.27 lb / 3.3 kgGross : 7.20 lb / 3.27 kg

VIDEO (2ch input 1.0Vp-p, 75Ω terminated, 1ch loop-through out)

HDMI (High Definition Multimedia Interface)

VGA (RGB-PC), PC Stereo In / Out

CE / FCC / RoHS

12V DC, 3A (AC 100-240V, 50/60Hz)

≤ 23 W ≤ 20 W

HDMI cable, Power Supply & Cable, User’s Manual, Remote controller

17User Manual Visit the ViewZ USA website at https://www.viewzusa.com

TROUBLESHOOTING GUIDE

- Check the following before calling for service.

- If the same problems connue aer checking, contact the reseller you purchased the monitor from.

We recommend that you test with dierent input sources when you have trouble with

At start

No image or

Noise on the screen

the current input source. If symptom persists, follow the instrucons below. Aer following the instrucons below, please contact us at 1-888-99-VIEWZ.

- Make sure the cable is correctly plugged into the outlet

- Make sure the power cable is correctly plugged into the monitor

- Make sure the cable is correctly connected between monitor & source

- Check brightness and see if brightness is set to 'Ø'

- Check video source

Incorrect display or

Half display

Flickering and

shadow image

The audio funcon is

not working

LED is ickering

or no image

- Check your video source

- Reset video source : connecon, cable replacement, seng & more

- Check your input source setting for resolution and phase (Hz)

- Check the volume and make sure MUTE is not on

- Check HDMI / Audio port cable connection

- Check the interface cable connecon and make sure it's plugged in correctly

- Check the input source

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TERMS OF WARRANTY / RMA

- The warranty period for this monitor is 3 years. The warranty will be voided for the scenarios listed below.

- You can also download the manual and informaon of VIEWZ web site: VIEWZUSA.COM

When power feed to the monitor exceeds capacity and causes damage

Accident, Abuse, Misuse, Neglect, Fire, Water/liquids, Lightning or any act of nature

Cases of

Damaged by dropping, throwing and hing the monitor

Non-Warranty

Coverage

* Above informaon can be changed without nocaon - please check our website or contact ViewZ representave for latest RMA service policy.

* When shipping the monitor for RMA, make sure to pack safely to ensure the monitor is

not damaged during shipping.

Failure caused by users attempt to modify the product

Failure by limited life of parts such as LED Lamps and any other consumables

Damaged by using third party power cable, unstable power input and electric shock

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NOTE

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WARRANTY

ViewZ USA

LIMITED 3 YEAR WARRANTY

What and Who is Covered by this Limited Warranty and for How Long

ViewZ USA warrants this product to be free from defects in material and workmanship for 3 years to the original owner of this product. The limited warranty is valid only for the original purchaser of the product.

What ViewZ USA Will Do

At the sole discreon of ViewZ USA, ViewZ USA will repair or replace any product or product part that is defecve. If ViewZ USA chooses to replace a defecve product or part, a replacement product or part will be shipped to you at no charge, but you must pay any labor costs.

What is Not Covered; Limitaons

ViewZ USA disclaims any liability for damage to mounts, adapters, displays, projectors, other property, or personal injury resulng, in whole or in part, from improper installaon, modicaon, use or misuse of its products.

ViewZ USA disclaims all other warranes, express or implied, including warranes of merchantability and tness for a parcular purpose. ViewZ USA is not responsible for incidental or consequenal damages, including but not limited to, inability to use its products or labor costs for removing and replacing defecve products or parts. Some states do not allow the exclusion or limitaon of incidental or consequenal damage, so the above limitaon or exclusion many not apply to you.

What Customers Must Do for Limited Warranty Service

If you discover a problem that you think may be covered by the warranty you MUST REPORT it in wring to the address below within thirty (30) days. Proof of purchase (an original sales receipt) from the original consumer purchaser must accompany all warranty claims. Warranty claims must also include a descripon of the problem, the purchaser’s name, address, and telephone number. General inquiries can be addressed to ViewZ USA Customer Service at 1-888-998-4399. Warranty claims will not be accepted over the phone or by fax.

ViewZ USA

An: Warranty Claim

177 W. Orangethorpe Ave.

Placena, CA 92870

How State Law Applies

This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.

Disclaimer

ViewZ USA intends to make this manual accurate and complete. However, ViewZ USA makes no claim that the informaon contained herein covers all details, condions or variaons, nor does it provide for every possible conngency in connecon with the installaon or use of this monitor. The informaon contained in this document is subject to change without noce or obligaon of any kind. ViewZ USA makes no representaon of warranty, expressed or implied, regarding the informaon contained herein. ViewZ USA assumes no responsibility for accuracy, completeness or suciency of the informaon contained in this document.

Contact Us

NORTH AMERICA

177 W. Orangethorpe Ave.

Placena, CA 92870

USA and Canada

Phone: 1-888-998-4399 Fax: 1-714-996-1138 Other Locaons

Phone: (001) 888-998-4399 Fax: (001) 714-996-1138

21User Manual Visit the ViewZ USA website at https://www.viewzusa.com

LED CCTV MONITOR USER MANUAL

Please read this manual thoroughly before use, and keep it handy for future reference.

17" & 19" PROFESSIONAL

VZ-RTN SERIES

2

User Manual

Visit the ViewZ USA website at https://www.viewzusa.com