ViewZ VZ-7TIM-S User Manual

Page 1
TIM SERIES
7" TEMPERATURE MEASUREMENT &
FACE RECOGNITION MONITOR
V Z-7T I M-S USER MANUAL
Temp. 98.06°F Normal
Please read this manual thoroughly before use, and keep it handy for future reference.
Page 2
CONTENTS
1. Mark Indicaon & Substance
2. Warning
3. Cauon
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4. Operaonal Temperature & Humidity
5. Dot Defect (dead pixel) of TFT
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6. FCC RF INTERFERENCE STATEMENT
Package
Connecon
System Parameters
System Info
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User Management
System Time
LAN Setup
Mobile
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Smart Face (Face Recognion)
FA Black & Alarm (Alarm Setup)
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Access Control (Light On/O, Monitor On/O)
Device Informaon
Restore
Restart
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Device Seng
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Audio
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Page 3
CONTENTS
EMAIL
Network
HTTP Upload Sengs
Upgrade
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Video Parameter (Camera Video Setup)
Video Coding (Main & Sub Video Streaming)
RTSP
FTP
List Management
List Management
Batch Import
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Comparison
Aendance
Monitor Installaon
Specicaon
Trouble Shoong
RMA
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Warranty
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Page 4
SAFETY INSTRUCTION
Important Safety Instruction
1. Read all warnings.
2. Follow all instrucons to ensure longevity of monitor.
3. Do not place the monitor near water.
4. Clean only with dry cloth.
5. Do not block any venlaon openings. Install in accordance with the manufacturer’s instrucons.
6. Do not install near any heat sources such as radiators, heat registers,stoves, or other heat generang devices.
7. Do not override the safety purpose of the polarized or grounding-type plug.
8. A polarized plug has two blades with one wider than the other.
9. A grounding type plug has two blades and a third grounding prong.
10. The wide blade and the third prong are provided for your safety.
11. If the provided plug does not t into your outlet, consult with an electrician for replacement of the outlet.
12. Protect the power cord from being walked on or pinched parcularly the plugs, convenience receptacles and the point where it connects to the monitor.
13. Only use aachment/accessories specied by the manufacturer.
14. Use only with the cart, stand, tripod, bracket or table specied by the manufacturer or sold with the
monitor. When a cart is used, use cauon when moving the cart & monitor in combinaon to avoid
injuries.
15. Unplug the monitor during lightning storms or when unused for long periods of me.
16. Refer all servicing to qualied service personnel. Servicing is required when the monitor has been damaged in any way.
The monitor shall not be exposed to dripping or splashing and objects containing liquids, such as vases
shall not be placed near the monitor.
The monitor should have ample distance (e.g. 10cm) from the wall for sucient venlaon.
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Page 5
SAFETY INSTRUCTION
Important Safety Instruction
Mark Indication and Substance
CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK,
DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL
This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage within the monitor’s enclosure that may be of sucient magnitude to constute a risk of
electric shock to persons.
This symbol is intended to alert the user to the presence of important operang and maintenance (servicing) instrucons in the literature accompanying the monitor.
Warning
Do not use damaged or loose cables and plug.
Do not pull the plug out by the wire nor touch the plug with wet hands.
Use only a properly grounded plug and receptacle.
Do not connect too many extension cords or plugs to one outlet.
Do not excessively bend the plug and wire.
Do not disconnect the power cord while it's sll plugged into the monitor.
Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.
Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.
Removing covers may expose you to dangerous shock hazards or other risks.
Keep any heang devices away from the power cable and monitor.
Do not place the monitor near water.
Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.
Please follow the laws and regulaons of your municipality to dispose the monitor properly.
Do not use the monitor in high temperature, humid, dusty or oily areas.
Do not install the monitor where it will be exposed to connual vibraon.
Keep the plasc packaging out of children’s reach.
If any damage is detected upon rst opening the box, contact agency from which you bought the monitor directly.
If your monitor does not operate normally – in parcular, if there is any unusual sound or smell coming from the monitor – unplug it immediately and contact an authorized dealer or the service center.
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Page 6
SAFETY INSTRUCTION
Important Safety Instruction
Caution
If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.
Make sure to unplug the power cord before cleaning the monitor.
Make sure to leave a gap between monitor and wall.
Do not drop the monitor when moving it.
Place your monitor in a locaon with low humidity and minimum dust.
Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the showcase or shelf.
Do not place the monitor on an unstable or small surface area.
Do not install inside a vehicle.
Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long me.
Do not try to move the monitor by pulling on the power cord.
Do not cover the vents on the monitor.
When moving the monitor, turn o and unplug the power cord. Make sure that all cables, including HDMI
cable and cables connected to other devices, are disconnected before moving it.
Place the monitor out of children’s reach, as they could damage it by hanging onto it.
Available Temperature & Humidity
Operang Temperature : 32°F ~ 122°F / 0°C ~ 50°C
Operang Humidity : 5 ~ 90% RH
Dot Defect (dead pixel) of TFT
ViewZ monitors are manufactured using high-end semiconductor technology with precision rangs of 99.9% and above. However, it may be the case that certain RGB and white pixels seem darker (or enrely unlit i.e. black).
Modern producon methods cannot guarantee an absolute fault-free monitor. To this eect, no LED
manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered
tolerable and dierent policies exist that govern the amount of these tolerable values.
While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can somemes form for which a separate ruling applies. A cluster is dened as an area of 5x5 pixels. ViewZ’s policy on pixel failure:
either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com
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Page 7
FCC RF INTERFERENCE STATEMENT
Note
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instrucon manual, may cause harmful interference to radio communicaons. Operaon of this equipment in a residenal area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Reorient or relocate the receiving antenna.
Increase the separaon between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
Consult the dealer or an experienced radio, TV technician for help.
Only shielded interface cable should be used.
Finally, any changes or modicaons to the equipment by the user not expressly approved by the grantee or
manufacturer could void the users authority to operate such equipment.
DOC COMPLIANCE NOTICE
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the
radio interference regulaon of Canadian Department of communicaons.
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Page 8
INSTALLATION
Installation Tools
The following tools may be required depending on your installaon.
Electronic Stud Finder Protecve Eye-wearPencil Level Phillips Screwdriver
Assembly Components - provided
Your ViewZ monitor is shipped with all proper installaon hardware and components. If there are parts missing and/or damaged, please stop the installaon and contact ViewZ USA at (888)-998-4399.
Temp. 98.06°F Normal
Temerpature Measurement
Monitor (Qty 1)
DC12V Power Supply &
110V Power Cable (Qty 1)
User Manual (Qty 1)
Program CD (Qty 1)
Mounting Option
Your ViewZ monitor is compable with ViewZ monitor mounts. For more informaon, please contact ViewZ USA at (888)-998-4399.
Mount
Part # Part #
VZ-7TIM-FS VZ-7TIM-DS
Free Stand Mount
Dimension : 3.93 x 41.14 x 2.55 " (Pole)
Ø 11.10 x 2.16 ” (Base)
• Weight : 10.9 lbs
Desktop Mount
• Dimension : 10.23 x 10.x23 x 1.77"
26 x 26 x 4.5 cm
• Net Weight : 4.4 lbs
Warning
If VZ-7TIM-S is installed indoors, we recommend VZ-7TIM-S should have over 6 feets distance from the light source and over 10
feets from any window.
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Page 9
CONNECT EXTERNAL EQUIPMENTS
Interface Input Ports
The following image describes the interface input ports
q
w
e
r
t
y
1. USB - IC Card Reader (IC Idener)
2. RJ45 - 10/100M (IPC OUT)
3. WG OUT - 1:D0 2:D1 3:GND
4. WG IN - N/A
5. Alarm OUT - Relay Switch
6. DC 12V- Power IN 12V/3A
Face Recognition & Temperature Measurement Display
Real-me temperature display
Detecng Area
Face recognion comparison results
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Page 10
SYSTEM PARAMETERS
Log-In
Aer you connect all cables and have secure Internet or Intranet connecon, please access the VZ-7TIM-S monitor via web browser. You can use IE,Chrome or Edge.
The default IP address : 192.168.0.120 | Gateway address : 192.168.0.1 | Subnet Mask : 255.255.255.0
The default ID & password : admin / admin
Type the IP Address on the address bar
q
Type the User Name & Password
w
Warning
If you don't have secure Internet or Intranet connecon, you cannot login to the system. If you want to connect to the monitor without network, for instance, via P-to-P connecon, you just need to connect the ethernet cable between VZ-7TIM-S and computer. And follow the instrucons step as step as delineated below:
On Window OS, Open Control Panel / Network and Sharing Center / Change Adapter Sengs / Local Area Connecon (which connect VZ-7TIM-S) / Local Area Connecon Properes / Internet Protocol Version 4 (TCP/ IPv4) Properes
Selects 'Use the following IP address' on the window of Internet Protocol Version 4 (TCP/IPv4) Properes
Type the proper info - IP address 192.168.0.XX, Subnet mask 255.255.255.0, Default gateway 192.168.0.1
If you want to use your own IP address, please change the VZ-7TIM-S info and use it.
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Page 11
SYSTEM PARAMETERS
System Info
When you login to the system, you will see the main interface with system parameters. You can also change the display language, video format and device name.
LANGUAGE
VO STANDARD
DEVICE NAME
FUNCTION VALUE
Sets the language of the menu
Selects the video output
Changes the device name
English, Spanish, French
Russian, Portuguese, Italian
German, Turkish, Japanese
Default - English
NTSC / PAL | Default - NTSC
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Page 12
SYSTEM PARAMETERS
User Management
Change the account password. The system provides 3 accounts - Administrator, USER 1 & USER 2.
FUNCTION VALUE
VALIDATE MODE
SELECT USER
USER NAME
PASSWORD
CONFIRM PASSWORD
1) This mode and user account is xed value.
2) You cannot create a new user - it is a factory default account.
3) Password may consist of 8-15 digits, including but not limited to a-z, A-Z, 0-9, underscores and dot.
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1)
The accessible method of software
1)
2)
3)
Selects the user to change the password
Displays the selected user name
Types the password to update existing one
Types the same password to confirm it
Administrator, User 1, User 2
Page 13
SYSTEM PARAMETERS
System Time
Setup the system me of VZ-7TIM-S monitor.
Date
NTP Server
SYNC. LOCAL COMPUTER
SET THE TIME MANUALLY
TIME ZONE CONV.
RTC SWITCH
Select the GMT zone based on your locaon
q
FUNCTION VALUE
Displays the current time of VZ-7TIM-S
Synchronizes the VZ-7TIM-S time with NTP server
Synchronizes the VZ-7TIM-S time with local computer
Type the time manually
Selects the time zone
Turn on and off the real time switch (RTC)
Default - Set the Time Manually
GMT time zone
Time zone : 1, 2 | Default - 1
Open, Close | Default - Open
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Page 14
SYSTEM PARAMETERS
LAN Setting
Setup the IP address of VZ-7TIM-S to control.
FUNCTION VALUE
DHCP ENABLE
IP
SUBNET MASK
GATEWAY
Preferred DNS
Alternate DNS
MAC
Turn on or off the DHCP. If you check on, VZ-7TIM-S
monitor will have an auto-assigned IP address
Type the IP address
Type the subnet mask address
Type the Gateway IP address
Type the 1st DNS address
Type the 2nd DNS address
The given device ID of VZ-7TIM-S
ON, OFF | Default - OFF
xxx.xxx.xx.xxx| Default - 192.168.0.120
xxx.xxx.xx.xxx | Default - 255.255.255.0
xxx.xxx.xx.xxx
xxx.xxx.xx.xxx
xxx.xxx.xx.xxx | Default - 8.8.8.8
Provided (Non editable)
Warning
If you already have a device which is assigned the IP address '192.168.0.120', you might not be able to access this SW dashboard. To prevent that situaon, please change the IP address of exisng device or VZ-7TIM-S monitor.
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Page 15
SYSTEM PARAMETERS
Mobile
This interface is made to support the access control aendants.
FUNCTION VALUE
P2P SERVER QR code for mobile APP.
PORT SERVER
This funcon is not available.
N/A
N/A
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Page 16
SYSTEM PARAMETERS
Smart Face
Setup the face recognion of VZ-7TIM-S monitor.
FUNCTION VALUE
ENABLE
TIME 1 & 2
SENSITIVITY
1)
SNAPSHOT MODE
CAPTURE TIMES
EVERY NTH FRAME Sets the captured frame number per 'N'
FACE RECOGNITION MAX
FACE CHECK MIN. PIXEL
Turns on the face recognition algroithm
Sets the deployment times of face recognition
Selects the sensitivity of face recognition
2)
Cooperates with Capture times and Interval between snap
Sets the number of capture
TH
frame 1 ~ 1500 | Default - 5
3)
Sets the maximum pixel of face recognition
Sets the minimum pixel of face temperature detect
ON, OFF | Default - ON
00:00 ~ 23:59 | Default - 00:00 ~ 23:59
0 ~ 10 | Default - 9
Single Mode
Keep tapping, 1 ~ 20 | Default - 8
300 ~ 500 | Default - 500
0 ~ 500 | Default - 100
measurement.
FACE RECOGNITION MIN
1) The higher sensivity value means the captured image quality is low. The lower sensivity value means the captured image quality is high. The best eect of sensivity is normally 3-5.
2) When many people pass the VZ-7TIM-S monitor, the monitor will only scan the 1st person. So, if you want to scan more people, please adjust these values.
3) If you set the MIN-face snapshot pixel less than 100 pixel means, the monitor will not capture the face when the displayed face size is smaller than 100 pixel size (far away status). If you set the MAX-face snapshot pixel higher than 400, the monitor will not capture the face when the displayed face size bigger than 400 pixel size (too close to the monitor).
3)
Sets the minimum pixel of face recognition
30 ~ 300 | Default - 70
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Page 17
SYSTEM PARAMETERS
Smart Face (Continued)
FACE SCENE
FACE TRACK
FTP UPLOAD
IMAGE TYPE
FACE QUALITY
HUMAN
LIVE DETECTION
FUNCTION FIRST
FUNCTION VALUE
Selects the proper circumstance of monitor
The conventional scene is for using the product outdoors.
The lobby scene is for using the product indoors.
Turns on/off the face tracking mark (box shape) on the screen
Turns on/off to upload the screenshot to the FTP server
Selects what kind of captured image will be created
Selects the image quality captured by the camera (to upload)
Selects the VZ-7TIM-S will only capture the people or not
Sets the live detection mode
Sets the priority of capture mode
Conventional, Lobby
| Default - Lobby Scene
Filter Tracking, Close | Default - Filter Tracking
NO(On), NC(Off) | Default - NO
Fac, FACE & Original
| Default - Face
1 ~ 99 | Default - 99
OPEN, CLOSE | Default - OPEN
Filter Tracking, Close | Default - Filter Tracking
Speed, Living | Default - Speed
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Page 18
SYSTEM PARAMETERS
FA Black & Alarm Setting
Setup the alarm seng of VZ-7TIM-S monitor.
FUNCTION VALUE
ALARM SWITCH
BLACKLIST ALARM
WHITELIST ALARM
VIP LIST
NON-WHITELIST ALARM
IO OUTPUT Sets the IO output mode Continuous, Pulse | Default - ON
ALARM OUTPUT
IO OUTPUT TYPE
RECOGNIZE MODE
COMPARISON SIMILARITY
ID SIMILARITY
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Turns on the alarm
Turns on the alarm of the black listed person
Turns on the alarm of the registered person
Turns on the alarm of the VIP listed person
Turns on the alarm of the unregistered person
Sets the alarm output time
Sets the IO output type - NO means 'Normal Open'
Sets the number of recognization per a person
Sets the level of recognition by detecting face
Sets the level of recognition by detecting ID
ON, OFF | Default - ON
ON, OFF | Default - OFF
ON, OFF | Default - ON
ON, OFF | Default - ON
ON, OFF | Default - OFF
1 ~ 60 seconds | Default - 1
NO (On), NC (Off) | Default - NO
Numbers Recognized Mode (1-10),
Always Identify, Single Recognize
| Default - Single Recognize
1 ~ 100 | Default - 75
1 ~ 100 | Default - 60
Page 19
SYSTEM PARAMETERS
FA Black & Alarm Setting (Continued)
FUNCTION VALUE
MATCHING MODE
MASK DETECT
TEMP. CORRECTION
COMPENSATED TEMP.
ABNORMAL TEMP.
OPEN THE DOOR
TEMP. THRESHOLD
TEMPERATURE UNIT
TIME 1 & TIMR 2
1) When you choose 'High Temperature Algorithm,' you can have the extra me set of alarm.
2) If the install locaon has the high temperature, you need to add values. If the install locaon hsa the low temperature,
you need to minus values.
3) Based on the CDC guideline, Any temperature 100.4 °F or greater is considered a fever. hps://www.cdc.gov/coronavirus/2019-ncov/community/homeless-shelters/screening-clients-respiratory-infecon-symptoms.html
Selects the detection mode
Turns on/off the mask wearing detection
1)
Selects the temperature calculation algorithm
2)
Sets the basic temperature based on circumstances
Sets the alarm when detecting a person
who has abnormal (high or low) temperature
3)
Sets the maximum temperature of alarming
Sets the temperature type
Sets the time which do not detect the temperature
Face, Temperature, Face + Temperature
| Default - Face detect
OPEN(On), CLOSE(Off) | Default - CLOSE
Intelligent, Low Temperature
| Default - Intelligent
1 ~ 212°F (1 ~ 100°C) | Default - 32°F
OPEN(On), CLOSE(Off) | Default - CLOSE
1 ~ 212°F (1 ~ 100°C) | Default - 99°F
Fahrenheit, Celsius | Default - Fahrenheit
Input the time | Default - 24 hrs
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Page 20
SYSTEM PARAMETERS
Access Control
You can control the display info, scan record, wiegand output format, front 2 white-lights on/o, screen display on/ o and temperature measurement mode.
FUNCTION VALUE
WIEGAND OUTPUT
WHITE LIGHT
CONTROL
SCREEN DISPLAY MODE
FAN FILTERING
1) When you select 'White light me control,' you can type the me to turn on & o by military me - 00:00:00 ~ 23:59:59.
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1)
Selects the wiegand output
Selects the 2 front white lights on & off
Selects the screen is always on & off
Selects the face recognition skip time when showing
same face
CLOSE, WG26, WG34 | Default - CLOSE
Always on, Always off, Time control,
Turn off screen display after no one
Default - Turn off the light after no one
Always display,
Turn off screen display after no one
Default - Turn off the light after no one
1 ~ 10 seconds | Default - 3
Page 21
SYSTEM PARAMETERS
Access Control (Continued)
TEMPERATURE
MEASUREMENT MODE
DATE FORMAT
COMPARISON
RECORD STORAGE
INTERFACE DISPLAY IP
FUNCTION VALUE
Selects the temperature measurement mode
Selects the displaying date format on screen
Selects the captured data will be saved or not
Selects the IP address will be displayed or not
Precision, Quick mode
| Default - Precision mode
YYYY-MM-DD, MM-DD-YYYY,
DD-MM-YYYY
| Default - YYYY-MM-DD
Open, Close | Default - Open
Open, Close | Default - Open
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Page 22
SYSTEM PARAMETERS
Device Information
You can display the IP address, direcon, longitude, dimension and manfacturer's info of VZ-7TIM-S.
FUNCTION VALUE
DEVICE IP
DRIECTION
LONGITUDE
DIMENSION
MANUFACTURER CODE
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IP address of VZ-7TIM-S
Enter important system information
Enter Longitudinal value to indicate location
Enter System dimensions
Enter the manufacturer code
Page 23
SYSTEM PARAMETERS
Restore
Sets the restore to the factory default of VZ-7TIM-S.
NETWORK
USER NAME
Click the 'Restore factory seng' buon
q
FUNCTION VALUE
Restores the IP address by factory default
Restores the user name by factory default
Choose the opon and click 'Submit'
w
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Page 24
SYSTEM PARAMETERS
Restart
Sets the restore to the factory default of monitor & restart the monitor by the setup.
FUNCTION VALUE
RESTART THE SYSTEM
AUTOMATICALLY
REBOOT
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Sets the time of rebooting VZ-7TIM-S
Reboots the VZ-7TIM-S manually
Never, Daily, Monday ~ Sunday
| Default - Never
Page 25
SYSTEM PARAMETERS
Device Setting
Clear or format all saved data of VZ-7TIM-S.
FORMAT
REFRESH
FUNCTION VALUE
Clears all data of VZ-7TIM-S
Loads the storage data of VZ-7TIM-S
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Page 26
SYSTEM PARAMETERS
Audio
Sets the audio seng of VZ-7TIM-S.
FUNCTION VALUE
ENABLE
AUDIO INPUT
COMPRESSION TYPE
AUDIO BITRATE
SAMPLING RATE
INPUT VOLUME
OUTPUT VOLUME
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Enables Audio
Selects the audio input source
Selects the audio compression type
Selects the audio bitrate
Selects the audio sampling rate
Selects the audio input volume
Selects the audio output volume
Enable, Disable | Default - Enable
MIC, Line-in | Default - MIC
AAC, G.726, G.711A, G.711U
128000 | Default - 128000
44.1khz | Default - 44.1khz
| Default - AAC
0 ~ 15 | Default - 15
0 ~ 15 | Default - 15
Page 27
SYSTEM PARAMETERS
EMAIL
You can send an alert email when detecng abnormal temperature.
FUNCTION VALUE
1)
TO
SENDER’s EMAIL SERVER INFO
FROM
3)
Types the recipient email address which will get alert email
2)
Check up to type the sender's email info
Types the sender's email address which send
an alert email to the recipient
AUTHORIZATION CODE
SMTP SERVER
MAIL TITLE
SMTP PORT
5)
SSL
5)
PUSH TYPE
4)
Types the App password or password of sender email
Types the SMTP server address
Types the title name of alert email
Type the SMTP port number
Check up if the sender email use SSL
Selects which info will be sent via Email
High Temp. Abnormal,
Guest, List, All, None
1) If your email use the strict rewall system, please add the sender email to your safe sender list.
2) To send an alert email, you need to check this up and type the necessary informaon.
3) We recommends to use Gmail system to send an alert email to the preferred email. If you know creang an App password for your own email system. Then, you can use it.
4) This password can be your email password or App password. You can create this via the security setup of your email account.
5) SMTP port number and SSL will be provided by your email system provider. Please use that informaon.
27User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 28
SYSTEM PARAMETERS
EMAIL - How to get App password
Warning
To send an Email alert message to your email, you have 3 ways to send email;
1. Secure email sending via Gmail
2. Secure email sending via your email account (SSL Only)
3. Non-secure email sending via Gmail
Because of dierent email seng, we cannot explain about how to get the App password from your own email server. So, we will only explain about how to get App password via Gmail & how to setup non-secure email
sending via Gmail.
EMAIL - How to get App password via Gmail
Click the 'Account' icon
w
1. Open the web browser and login into the gmail. In here, we use chrome browser.
2. Click the App icon on the top right corner and then, click 'Account icon'.
Click the 'App' icon
q
3. On the account page, click 'Security' tab on the le menu.
28 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 29
SYSTEM PARAMETERS
EMAIL - How to get App password via Gmail
4. If you create a Gmail account, your setup looks like the above picture. Click the '2-Step Vericaon'.
5. Click 'GET STARTED'
29User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 30
SYSTEM PARAMETERS
EMAIL - How to get App password via Gmail
Type phone number
6. Type your phone number and choose 'Text message or Phone call' to get the vericaon code. Then, click 'NEXT'.
7. Type the vercaon code which you get. Then, click 'NEXT'.
Type the vericaon code
8. When the typed vericaon code is worked, you will see the above picture and click 'TURN ON'.
30 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 31
SYSTEM PARAMETERS
EMAIL - How to get App password via Gmail
9. If you see the above picture, it means '2-Step Vercaon' is successfully setup. Then, click 'App/Account' icon again.
Click this tab
10. On the account page, you can now see the 'App passwords'. This 'App passwords' will be using for your email password. So, click 'App Passwords' tab.
31User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 32
SYSTEM PARAMETERS
EMAIL - How to get App password via Gmail
Select app & device
11. You might see the login window again to create 'App passwords'. Just login again and then select the app type and device.
Click 'Generate' buon
12. Please choose 'Mail' for app and 'Windows Computer' for device. Then, click 'Generate'.
VZ-7TIM-S mailing system will be only working at 'Mail/Windows Computer' circumstance.
32 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 33
SYSTEM PARAMETERS
EMAIL - How to get App password via Gmail
13. When you click 'Generate' buon, you will see the popup with a password (in the yellow box) - 16 digits. 1 App password is only working for 1 device (VZ-7TIM-S). If you want to use more emailing nocaon setup,
you have to create more passwords.
14. Copy or note the password to use at the sender's email password on the web browser - page 27.
15. When you click 'Done', you will go back to the account page and check 'App passwords' tab. If you see the '1 password' message, it means this password can be used at the VZ-7TIM-S mailing system.
33User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 34
SYSTEM PARAMETERS
EMAIL - How to get App password via Gmail
16. Copy your 'App passwords' and paste it on 'Email/Password' on the web browser of VZ-7TIM-S.
17. Click 'Save' to apply it.
18. Now you can get the abnormal temperature alert email like below;
34 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 35
SYSTEM PARAMETERS
EMAIL - How to setup non-secure email sending via Gmail
This is very simple and fast to setup non-secure email sending via Gmail.
Click the 'Account' icon
w
Click the 'App' icon
q
1. Open the web browser and login into the gmail. In here, we use chrome browser.
2. Click the App icon on the top right corner and then, click 'Account icon'.
3. On the 'Account' page, click 'Security' tab on the le menu.
Warning
The non-secure email sending opon would have a security issue. ViewZ will not be responsible about any eect of using this opon. Also, your ISP administrator could block non-secure email sending opon or 'App password' opon because of security reason.
35User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 36
SYSTEM PARAMETERS
EMAIL - How to setup non-secure email sending via Gmail
4. On the 'Security' page, you need to check '2-Step Vericaon' is o.
5. Scroll down to 'Less secure app access' tab and click 'Turn on access' tab.
Check '2-Step Vercaon' is o.
e
Click 'Turn on access'
r
'Less secure app access'
is the deacvated mode
Warning
You should turn o '2-Step Vericaon' to use this opon, on your gmail account. So, we recommends to create a Gmail account for this usage.
36 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 37
SYSTEM PARAMETERS
EMAIL - How to setup non-secure email sending via Gmail.
6. On 'Less secure app access' page, click 'Allow less secure apps' buon to acvate this funcon.
Click this arrow to go back
u
Click this tab 'Allow less secure apps'
t y
is now acvated
7. On the 'Security' page, you now see 'Less secure app access' mode is now 'ON'
'Less secure app access'
is now acvated
37User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 38
SYSTEM PARAMETERS
EMAIL - How to setup non-secure email sending via Gmail
8. On the 'Email/Password' page of web browser, you just type your SMTP informaon with your email address and
password.
General Email Password
9. Now you can get the abnormal temperature alert email like below;
38 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 39
NETWORK
HTTP Upload Settings
This funcon is for uploading captured info to the server.
CAPTURE UPLOAD
CAPTURE INFORMATION
UPOLOAD ADDRESS
CAPTURE UPLOAD TYPE
CAPTURE INFO CONTENT
UPLOAD PICTURES
NUM OF RETRANSMISSION
Turns on or off this function
Types the server address which will get
the captured data
Selects which personal info will be uploaded
Selects which captured data will be uploaded
Selects which captured image will be uploaded
Types the re-upload times when uploading is not
successfully uploaded to the server
Warning
This funcon is not supported on the VZ-7TIM-S.
FUNCTION VALUE
All, Does not, Blackllist, Whitelist, VIP,
Stranger, Non-whitelist | Default - All
Face, Compare | Default - Both
Face, Background (& Face),
List library photo | Default - Face
Number 0 ~ | Default - 0
39User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 40
NETWORK
HTTP Upload Settings (Continued)
FUNCTION VALUE
REGISTERED
REGISTERED INFO.
UPLOAD ADDRESS
HEARBEAT UPLOAD
HEARTBEAT INFO.
UPLOAD ADDRESS
HEARTBEAT INTERVAL
EVENT ADDRESS
RESULT ADDRESS
SIGN VERIFICATION
OPERATING MODE
HTTP VERSION
1) When you check 'Registered' check box, the non-registered person who captured by VZ-7TIM-S monitor, will be automacally registered
into the system.
40 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
1)
Turn this function on or off
Types the server address which will get
the registration data
Turn on or off this function
Types the server address which will get
the heartbeat data
Types the scan interval of heartbeat
Types the server address of event
Types the server address of task report
Selects the authentification is required or not
Selects the mode of connection
Selects the HTTP version
Number 0 ~ seconds | Default - 30
Open, Close | Default - Close
Online, Offline | Default - Offline
V1.0.0, V2.0.0 | Default - V2.0.0
Page 41
NETWORK
Upgrade
Upgrades the system of VZ-7TIM-S.
FUNCTION VALUE
VERSION
UPGRADE FILE
Displays the current version of software
Selects a upgradable file from file browser N / A
Warning
The upgrade/update of VZ-7TIM-S is not available via this funcon
41User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 42
NETWORK
Camera Video Setup
Adjusts the video seng of VZ-7TIM-S.
FUNCTION VALUE
BRIGHTNESS
CONTRAST
HUE
SATURATION
ACCURACY
GAMMA
BLC VALUE
IMAGE
SCENE
MIRROR
LSC
3D-DNR
FLIP
VIDEO STANDARD
42 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Adjusts the brightness
Adjusts the contrast
Adjusts the hue
Adjusts the color saturation
Selects the audio compression type
Adjusts the gamma rate
Adjusts the exposure to properly display the subject
Adjusts the image color setting
Selects the bright level of the camera
Selects displaying mirror image or not
Turns on/off to adjust shading of the outside of image
Reduces the noise of display image
Selects the flipped image or not
Selects the frequency of video
Transparent, True | Default -
Indoor 1, 2, Outdoor | Default -
NC (Off), NO (On) | Default - NC
NC (Off), NO (On) | Default - NC
NC, Low, Normal, High | Default - NC
NC (Off), NO (On) | Default - NC
60 hz, 50 hz | Default - 60 hz
0 ~ 255 | Default - 128
0 ~ 255 | Default - 128
0 ~ 255 | Default - 128
0 ~ 255 | Default - 128
0 ~ 255 | Default - 75
0 ~ 255 | Default - 20
0 ~ 255 | Default - 64
Transparent
Outdoor
Page 43
NETWORK
Video Streaming
Adjusts the main and sub stream of VZ-7TIM-S.
FUNCTION VALUE
MAIN/SUB STREAM
CODING LEVEL
CODING
RESOLUTION
QUALITY
ADVANCED
1) The 'Main Stream' means the highest quality stream that gets recorded to your HDD and 'Sub Stream' means typically what gets streamed to your HDD or other devices. This funcon will help you when you have limited Internet bandwidth.
2) If you check on the 'Advanced' box, you can control 'VBR/CBR, quality, bitrate, frame rate and GOP(F)'. If you check o 'Advanced' box, you
cannot control these.
2)
1)
Adjusts the value of video stream for each stream
Selects the streaming video profile
Selects the video compression method
Selects the streaming video resolution
Selects the streaming video quality
Turn on/off the manual adjustment for camera
Baseline, Main, High | Default - Main
MJPEG, H.264, H.265| Default - H.264
Default - 1920 x 1080 pixel
Fine, Normal, Basic | Default - Fine
43User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 44
NETWORK
Video Streaming (Continued)
FUNCTION VALUE
RATE CONTROL Selects the video compression methods
QUALITY
BITRATE (KB/S)
FRAME RATE (F/S)
GOP (F)
1)
LAN
1)
WAN
1) When you click 'LAN or WAN' buon, system will load the default value. If you update the value and want to use it, please click 'Save' buon to apply.
44 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Selects the streaming video quality
Type the proper streaming video bitrate
Type the proper streaming video frame rate
Type the frame of group of pictures
Setup the current value as LAN preferences
Setup the current value as WAN preferences
0 ~ | Default - Main - 4096 / Sub - 1024
CBR, VBR | Default - VBR
VBR - Best, Better, Good,
Bad, Worse, Worst | Default - Better
CBR - Self-adaption, ± 10 ~ 50%
| Default - ± 10 %
1 ~ 30| Default - 30
1 ~ 200| Default - 60
Page 45
NETWORK
RTSP
Sets the RTSP streaming of VZ-7TIM-S.
ENABLE
ENABLE AUTHENTICATION
PACKET SIZE
PORT
COMMUNICATE
MULTICAST SERVER ADDRESS
MAIN STREAM VIDEO PORT
MAIN STREAM AUDIO PORT
SUB STREAM VIDEO PORT
SUB STREAM AUDIO PORT
ONVIF PASSWORD
FUNCTION VALUE
Enable or disable the RTSP streaming
Turn on or off the authentication when using RTSP
Types the RTSP streaming packet size
Types the RTSP port number
Selects the RTSP communication protocol
Types the multicast server address
Types the main stream multicast video port number
Types the main stream multicast audio port number
Types the sub stream multicast video port number
Types the sub stream multicast audio port number
Turn on or off the authentication when using ONVIF
0 ~ | Default - 1440
0 ~ | Default - 554
Default - Multicast
xxx.xxx.xxx.xxx | Default - 239.0.0.0
0 ~ | Default - 1234
0 ~ | Default - 1236
0 ~ | Default - 1240
0 ~ | Default - 1242
45User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 46
NETWORK
FTP
Sets the FTP of VZ-7TIM-S.
FUNCTION VALUE
SERVER URL
SERVER PORT
FTP CATALOG
CLASSIFICATION
USER NAME
PASSWORD
FILE UPLOAD MODE
2)
TEST
1) When you select the 'Date, Serial#, The IP Address' opon, the folder will be automacally created. 'There is no' - Save the le at the locaon of 'FTP catalog' | 'Date' - Save the le under the date name folder | 'Serial #' - Save the le under the serial number folder | 'The Ip Address' - Save the le under the IP address name folder
2) There are many dierent possible reasons for connecon to fail. However, if you see the FTP server directly and nd the 'Test.jpg' on the FTP server, it means the connecon is conrmed.
46 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Types the FTP server address
Types the port number of FTP server
Types the specific folder name to upload
1)
Selects where the screenshot will be saved on
the FTP server
Types the username of FTP server
Types the password of FTP server
Types the main stream multicast video port number
Tests the connection of FTP server
0 ~ | Default - 21
Default - / (root)
There is no, Date, Serial #,
The IP Address | Default - There is no
Direct Upload, Read and Upload
| Default - Direct Upload
Page 47
LIST MANAGEMENT
List
Manages the registered persons or add new person into the system.
FUNCTION VALUE
DELETE ALL
SEARCH METHOD
NAME
FIND
ADD LIST
1) You can add a person with the info of Whitlist/Blacklist/VIP Type, Name, Gender, Naon, Cercate Type, ID Number, Date of Birth, Phone Number, Hometown, Address, IC, Note, Access Control, List Type.
1) To add a person to list; 1-1) Click 'Add list' buon to popup the 'Add list' window. 1-2) Click 'Browse' buon to add a face/upper body photo. 1-3) Fill in the proper informaon. 1-4) Click 'Save' buon to save the wrien informaon
1)
Deletes all registered information
Selects what kind of search methods will be used
for search
Types the desired keyword to search
Displays the search result on the list
Adds a person to the list among white, black or VIP
Conditional, Fuzzy name, Duplicate ID #,
Duplicated access card #| Default - Fussy name
47User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 48
LIST MANAGEMENT
List (Continued)
Click 'Browse' buon to add a photo
w
Click the 'Add list' buon
q
Types the proper informaon
e
Click 'Save' buon to add a person into the list
r
FUNCTION VALUE
ADD LIST - POPUP
BROWSE
ACCESS CONTROL CARD #
GENERATION METHOD
ACCESS CONTROL CARD #
TYPE
Selects a photo from local computer
Selects a method to create the new USER ID number
for registering a person
Types the new USER ID number manually
Selects a registered type of person
Public card #, Automatic generate,
Manual input | Default - Public card #
Black, White, VIP | Default - Whitelist
Warning
When you're uploading a photo, use an image below 960x960 pixels & 2MB le size. Also, you should upload a clear face photo to prevent recognion errors.
48 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 49
LIST MANAGEMENT
Batch Import
The batch import funcon is a simple way to add new persons into the database.
Click 'Browse' buon to add a photo
w
Click the 'Bulk import' buon
q
Selects & types the proper informaon
e
Click 'Save' buon to add a person into the list
r
FUNCTION VALUE
REFRESH
BULK IMPORT
ACCESS CONTROL CARD #
GENERATION METHOD
ACCESS CONTROL CARD #
TYPE
1) To add a group of people to list; 1-1) Click 'Bulk Import' buon to popup the 'Modify List' window. 1-2) Click 'Browse' buon to add a picture - face or upper body. 1-3) Select one of the access control card number generaon method or type the manual ID. 1-4) Select one of the group type. 1-5) Click 'Save' buon to save & register the current informaon.
1)
Refresh the list page
Adds a person to the list among white, black or VIP
Selects a method to create the new ID number
Types the new ID number manually
Selects a registered type of person
Public card #, Automatic generate,
Manual input | Default - Public card #
Black, White, VIP | Default - Black
Warning
This funcon is not supported on the VZ-7TIM-S.
49User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 50
COMPARISON
Log Record
This funcon displays the log record for scanned people. VZ-7TIM-S can provide 22,000 records with the captured photo (registered or new captured), name, ID, person's group (guest, white, black or VIP), body temperature, me, mask worn, visit me, rst me visit and similarity (with registered photo).
FUNCTION VALUE
TIME PERIOD
SEARCH TYPE
NAME & NUMBER
1) ID card authencaon is not supported on VZ-7TIM-S model.
50 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
1)
Finds the recognition record under the specific time
Choose which user type will be searched
Finds the recognition record under the name or
ID number
Owner, Blacklist, Whitelist, VIP list
| Default - Owner
Page 51
ATTENDANCE
Attendance
Find the aendance data of registered people under the aendance tab.
SET TIME
GO TO WORK
OFF DUTY
ADVANCED
WORKING DAYS SETTING
NAME / NUMBER
ATTENDANCE STATUS
QUERY TYPE
FUNCTION VALUE
Finds a record from the specific day
Sets the time which come to work
Sets the time which out of work
Sets the time by a week day
Sets the working day
Finds a record by specific name and ID number
Sets the finding record based on the specific condition
Selects a display type based on record or statistic data
Monday ~ Sunday
00:00 ~ 00:00
00:00 ~ 00:00
Monday ~ Sunday
Monday ~ Sunday
All, Late, Leave Early,
No attendance | Default - All
Record, Statistic
| Default - Record
51User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 52
ATTENDANCE
Attendance (Continued)
Actual aendance record lisng samples
52 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 53
MONITOR INSTALLATION
Precaution
When you install the VZ-7TIM-S monitor, please refer to the following set of requirements:
1. Device working temperature : 32 ~ 122°F / 0 ~ 50°C (Device opmum working temperature : 60 ~ 89.6°F / 16 ~
32°C). Do not Install under the vent and ensure that there is no heang source within 3 meters.
2. If temperature is checked on someone who has below normal body temperature due to cold weather, termpeature detecon accuracy can be aected.
3. It is recommended to take the temperature reading from the forehead at an indoor locaon, or in an area with stable temperature.
4. Since the temperature reading is taken from the forehead, water, sweat, oil, thick makeup, or wrinkles may cause the VZ-7TIM-S monitor could measure a lower temperature than normal. Make sure there is no materials which can interupt the measurement of the forehead area of a medical diagnosis.
Warning
VZ-TIM series cannot replace or substute the result of medical diagnose.
Desktop / Gate Installation (Optional)
When you install the VZ-7TIM-S monitor at the proper locaon without the oponal mount (VZ-7TIM-DS or VZ-7TIM­FS) or install VZ-7TIM-S monitor, by using desktop stand (VZ-7TIM-DS), at the gate, please refer to below;
Install the soware and check the connecon between SW and TIM monitor
Set the TIM monitor & camera direcon to the pedestrian face
Opmal detecon distance is from 1.64  to 6.56 
By recognizing detecon distance, you can put the sign of detecng posion on the ground
Based on the height of monitor posion, you need to adjust the angle of monitor or detecon distance
Recepon or Front Desk Casher or Informaon Desk Gate or Staon
53User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 54
MONITOR INSTALLATION
Desktop / Gate Installation (Optional) - Install Position
If you want to install the VZ-TIM series monitor at the gate, please refer the follow;
Install the VZ-TIM series monitor at the entrance way
VZ-TIM monitor will be directed to the entrance way and located at the proper posion & angle
One way Two way
Install or setup signs to indicate opmal detecng distance, if necessary.
For the temperature check to work properly, please make sure you’re in a direct line of sight when you stand in front
of the device.
Detecng Posion Sign
Ranging from 1.64  to 6.56 
54 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 55
MONITOR INSTALLATION
Stand Mount Installation (Optional)
When you install the VZ-7TIM-S monitor with the stand mount (VZ-7TIM-FS), please refer below;
Install the soware and check the connecon between SW and TIM monitor
Set the TIM monitor & camera facing the direcon of those entering
Opmal detecon distance is from 1.64  to 6.56 
By recognizing detecon distance, you can place signs as indicators on the ground
Based on the circumstance, you will need to adjust the angle of the monitor or arrange the detecon distance
Retail Shop & Market
Grocery Store
Casino & Conference Center
Airport & Transportaon
Church
Hotel Lobby
55User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 56
MONITOR INSTALLATION
Stand Mount Installation (Optional) - Install Position
If you want to install the VZ-7TIM-S monitor with the standing mount, please refer the follow;
Install the VZ-7TIM-S monitor at the entrance way
VZ-7TIM-S monitor should be directed to the entrance way and located at the proper posion & angle
Install or setup the sign of detecng posion on the ground if necessary
Detecng Posion Sign
Ranging from 1.64  to 6.56 
56 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 57
SPECIFICATION
Model No. VZ-7TIM-S
Size & Type
Face Recognion
Height Range
Distance Range
Recognition Time
Viewing Angle
Function
Temperature Recognion
Detection Range
Detection Accuracy
Distance
Response Time
Board Spec
System
RAM
Camera Spec
Camera Type
7"
3.93 ~ 7.2 ft / 1.2 ~ 2.2 m
1.64 ~ 6.56 ft / 0.5 ~ 2.0 m
< 500 ms
Ver. ± 40°
Support 22,400 Face DB & 100,000 Records
86 ~ 113 °F / 30 ~ 45 °C
0.54 °F / 0.3 °C
0.98 ~ 2.62 ft / 0.3 ~ 0.8 m
< 300 ms
Linux OS
16GB EMMC
2 Mega Pixel Binocular w/ Live Detection
Lens
Image Sensor
Total / Effect Pixel
Min. lux
SNR / WDR
Operating Temperature
Operating Humidity
Weight
INTERFACE
Safety & EMC Certification
Electrical Ratings
Power Consumption
Accessories
4.5mm
1/2.7” CMOS
1920(H) x 1080p
Color 0.01Lux @F1.2(ICR), B/W 0.001Lux @F1.2
≥ 50 db (AGC Off) / ≥ 80 db
32°F ~ 122°F / 0 °C ~ 50°C
5 ~ 90% RH
Net : 4.62 lbs ( 2.1 Kg ) / Gross : 5.5 lbs ( 2.5 Kg )
IPC OUT ( RJ-45 x 1), Alarm OUT x 1, Wiegand OUT x 1 (WG26 or WG34 selectable)
CE / FCC / ROHS
DC 12V, 3.0 A (AC100 ~ 240V[50/60Hz])
≤ 20 W
Power Supply & Cable, User’s Manual, Software CD
57User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 58
TROUBLESHOOTING GUIDE
- Check the following before calling for service.
- If the same problems connue aer checking, contact the reseller you purchased the monitor from.
We recommend that you test with dierent input sources when you have trouble with
At start
the current input source. If symptom persists, follow the instrucons below. Aer following the instrucons below, please contact us at 1-888-99-VIEWZ.
No detecon of face
No detecon of
mask worn
No detecon of abnormal
temperature
No image or
Noise on the screen
Incorrect display or
Half display
Flickering and
shadow image
The audio funcon is
not working
LED is ickering
or no image
- Adjust the value of Smart Face and FA Black & Alarm on page 16 & 18
- Check the 'Matching mode' on page 18 - FA Black & Alarm
- Check the 'Mask detect' is on or o on page 18 - FA Black & Alarm
- Check the 'Matching mode' on page 18 - FA Black & Alarm
- Adjust the value of Tmperature threshold on page 18 - FA Black & Alarm
- Check the 'Matching mode' on page 18 - FA Black & Alarm
- Make sure the power cable is correctly plugged into the outlet
- Make sure the power cable is correctly plugged into the monitor
- Check brightness and see if brightness is set to 'Ø'
- Check your camera video setup on page 30
- Restore to the factory default based on page 23
- Check your camera video setup - resolution and phase (Hz)
- Check the audio setup on page 26
- Check the cable connecon and make sure it's plugged in correctly
- Check the camera video setup
- Restore to the factory default based on page 23
58 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Page 59
TERMS OF WARRANTY / RMA
- The warranty period for this monitor is 1 year. The warranty will be voided for the scenarios listed below.
- You can also download the manual and informaon at VIEWZ web site: VIEWZUSA.COM
When power feed to the monitor exceeds capacity and causes damage
Accident, Abuse, Misuse, Neglect, Fire, Water/liquids, Lightning or any act of nature
Cases of
Damaged by dropping, throwing and hing the monitor
Non-Warranty
Coverage
* Above informaon can be changed without nocaon - please check our website or contact ViewZ representave for latest RMA service policy.
* When shipping the monitor for RMA, make sure to pack safely to ensure the monitor is
not damaged during shipping.
Failure caused by users attempt to modify the product
Failure by limited life of parts such as LED Lamps and any other consumables
Damaged by using third party power cable, unstable power input and electric shock
59User Manual Visit the ViewZ USA website at https://www.viewzusa.com
Page 60
WARRANTY
ViewZ USA
LIMITED 1 YEAR WARRANTY
What and Who is Covered by this Limited Warranty and for How Long
ViewZ USA warrants this product to be free from defects in material and workmanship for 1 years to the original owner of this product. The limited warranty is valid only for the original purchaser of the product.
What ViewZ USA Will Do
At the sole discreon of ViewZ USA, ViewZ USA will repair or replace any product or product part that is defecve. If ViewZ USA chooses to replace a defecve product or part, a replacement product or part will be shipped to you at no charge, but you must pay
any labor costs.
What is Not Covered; Limitaons
ViewZ USA disclaims any liability for damage to mounts, adapters, displays, projectors, other property, or personal injury resulng, in whole or in part, from improper installaon, modicaon, use or misuse of its products.
ViewZ USA disclaims all other warranes, express or implied, including warranes of merchantability and tness for a parcular purpose. ViewZ USA is not responsible for incidental or consequenal damages, including but not limited to, inability to use its products or labor costs for removing and replacing defecve products or parts. Some states do not allow the exclusion or limitaon of incidental or consequenal damage, so the above limitaon or exclusion many not apply to you.
What Customers Must Do for Limited Warranty Service
If you discover a problem that you think may be covered by the warranty you MUST REPORT it in wring to the address below within thirty (30) days. Proof of purchase (an original sales receipt) from the original consumer purchaser must accompany all warranty claims. Warranty claims must also include a descripon of the problem, the purchaser’s name, address, and telephone number. General inquiries can be addressed to ViewZ USA Customer Service at 1-888-998-4399. Warranty claims will not be accepted over the
phone or by fax.
ViewZ USA
An: Warranty Claim
177 W. Orangethorpe Ave.
Placena, CA 92870
How State Law Applies
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
Disclaimer
ViewZ USA intends to make this manual accurate and complete. However, ViewZ USA makes no claim that the informaon contained herein covers all details, condions or variaons, nor does it provide for every possible conngency in connecon with the installaon or use of this monitor. The informaon contained in this document is subject to change without noce or obligaon of any kind. ViewZ USA makes no representaon of warranty, expressed or implied, regarding the informaon contained herein. ViewZ USA assumes no responsibility for accuracy, completeness or suciency of the informaon contained in this document.
Contact Us
NORTH AMERICA
177 W. Orangethorpe Ave.
Placena, CA 92870
USA and Canada
Phone: 1-888-998-4399
Fax: 1-714-996-1138
Other Locaons
© ViewZ USA
Phone: (001) 888-998-4399 Fax: (001) 714-996-1138
60 User ManualVisit the ViewZ USA website at https://www.viewzusa.com
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