ViewZ VZ-55EHB, VZ-55ENB, VZ-49EHB, VZ-49ENB User Manual

VZ-ENB & EHB SERIES

49" and 55" PROFESSIONAL

LED CCTV VIDEO WALL MONITOR USER MANUAL

Please read this manual thoroughly before use, and keep it handy for future reference.

CONTENTS

Safety Instrucon

.......................................................................................................................................................................................

1. Mark Indicaon & Substance

2. Warning & Cauon

............................................................................................................................................................................

3. FCC RF INTERFERENCE STATEMENT

4. RoHS Compliance

Installaon

1 Features

2. Interface

Funcon

.......................................................................................................................................................................................................

...................................................................................................................................................................................................

................................................................................................................................................................................................

..........................................................................................................................................................................................................

1. Remote Control Funcon

2. Monitor Buon Funcon

..............................................................................................................................................................................

..............................................................................................................................................................

...............................................................................................................................................................

.......................................................................................................................................................

..........................................................................................................................................

3

4

4

6

7

8

9

10

11

11

12

3. RS-232 Commands

4. OSD Control and Funcon

5. USB Media Player

Mounng Guide

Specicaon

...................................................................................................................................................................................................

Trouble Shoong

RMA

Warranty

..................................................................................................................................................................................................................

........................................................................................................................................................................................................

............................................................................................................................................................................................

..............................................................................................................................................................................

..........................................................................................................................................................................................

.........................................................................................................................................................................

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13

14

19

20

21

23

24

26

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SAFETY INSTRUCTIONS

Important Safety Instructions

1. Read all warnings.

2. Follow all instrucons to ensure longevity of monitor.

3. Do not place the monitor near water.

4. Clean only with dry cloth.

5. Do not block any venlaon openings. Install in accordance with the manufacturer’s instrucons.

6. Do not install near any heat sources such as radiators, heat registers, stoves, or other heat generang

devices.

7. Do not override the safety purpose of the polarized or grounding-type plug.

8. A polarized plug has two blades with one wider than the other.

9. A grounding type plug has two blades and a third grounding prong.

10. The wide blade or the third prong is provided for your safety.

11. If the provided plug does not t into your outlet, consult with electrician for replacement of the outlet.

12. Protect the power cord from being walked on or pinched parcularly at plugs, convenience receptacles

and the point where it connects to the monitor.

13. Only use aachment/accessories specied by the manufacturer.

14. Use only with the cart, stand, tripod, bracket or table specied by the manufacturer or sold with the

monitor. When a cart is used, use cauon when moving the cart & monitor in combinaon to avoid

injuries.

15. Unplug the monitor during lightning storms or when unused for long periods of me.

16. Refer all servicing to qualied service personnel. Servicing is required when the monitor has been

damaged in any way.

The monitor shall not be exposed to dripping or splashing and objects containing liquids such as vases shall be
placed near the monitor.

The monitor should have ample distance (e.g. 10cm) from the wall for sucient venlaon.

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SAFETY INSTRUCTIONS

Important Safety Instructions

Mark Indication and Substance

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK,

DO NOT REMOVE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL

This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage
within the monitor’s enclosure that may be of sucient magnitude to constute a risk of

electric shock to persons.

This symbol is intended to alert the user to the presence of important operang and
maintenance (servicing) instrucons in the literature accompanying the monitor.

Warning

• Do not use damaged or loose cables and plug.

• Do not pull the plug out by the wire nor touch the plug with wet hands.

• Use only a properly grounded plug and receptacle.

• Do not connect too many extension cords or plugs to one outlet.

• Do not excessively bend the plug and wire.

• Do not disconnect the power cord while it's sll plugged into the monitor.

• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.

• Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.

• Removing covers may expose you to dangerous shock hazards or other risks.

• Keep any heang devices away from the power cable and monitor.

• Do not place the monitor near water.

• Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.

• Please follow the laws and regulaons of your municipality to dispose the monitor properly.

• Do not use the monitor in high temperature, humid, dusty or oily areas.

• Do not install the monitor where it will be exposed to connual vibraon.

• Keep the plasc packaging out of children’s reach.

• If any damage is detected upon rst opening the box, contact agency from which you bought the monitor directly.

• If your monitor does not operate normally – in parcular, if there is any unusual sound or smell coming from the

monitor – unplug it immediately and contact an authorized dealer or the service center.

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SAFETY INSTRUCTIONS

Important Safety Instructions

Caution

• If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.

• Make sure to unplug the power cord before cleaning the monitor.

• Make sure to leave a gap between monitor and wall.

• Do not drop the monitor when moving it.

• Place your monitor in a locaon with low humidity and minimal dust.

• Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the
showcase or shelf.

• Do not place the monitor on an unstable or small surface area.

• Do not install inside a vehicle.

• Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long me.

• Do not try to move the monitor by pulling on the power cord.

• Do not cover the vents on the monitor.

• When moving the monitor, turn o and unplug the power cord. Make sure that all cables, including HDMI
cable and cables connected to other devices, are disconnected before moving it.

• Place the monitor out of children’s reach as they could damage it by hanging onto it.

Available Temperature & Humidity

• Operang Temperature : 32°F ~ 104°F / 0°C ~ 40°C

• Operang Humidity : 20 ~ 85% RH

Dot Defect (dead pixel) of TFT

ViewZ monitors are manufactured using high-end semiconductor technology with precision rangs of 99.9%
and above. However, it may be the case that certain RGB and white pixels seem darker (or enrely unlit i.e.

black).

Modern producon methods cannot guarantee an absolute fault-free monitor. To this eect, no LED

manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered

tolerable and dierent policies exist that govern the amount of these tolerable values.

While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can somemes form for
which a separate ruling applies. A cluster is dened as an area of 5x5 pixels. ViewZ’s policy on pixel failure:

either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com

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FCC RF INTERFERENCE STATEMENT

Note

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal
installaon.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance

with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that
interference will not occur in a parcular installaon.
If this equipment does cause harmful interference to radio or television recepon which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the

following measures.

• Reorient or relocate the receiving antenna.

• Increase the separaon between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio, TV technician for help.

• Only shielded interface cable should be used.

Finally, any changes or modicaons to the equipment by the user not expressly approved by the grantee or

manufacturer could void the users authority to operate such equipment.

► DOC COMPLIANCE NOTICE
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the

radio interference regulaon of Canadian Department of communicaons.

Statement

• VGA and XGA are the registered trademark of IBM.

• VESA is the trademark of Video Electronics Standard Associaon.

• HDMI, HDMI logo and High-Denion Mulmedia Interface (high denion mulmedia digital interface) are the

trademark or registered trademark of HDMI Licensing LLC.

If some company or product trademark is not parcularly stated, the use of trademark has been fully recognized. Do
not alter, decompile, disassemble, decode or conduct reverse engineering to the soware installed in the product, or

it can be deemed as breach of the law.

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RoHS COMPLIANCE

Note

Name and contents of toxic and hazardous substances or elements contained in the product.

COMPONENT

LCD Screen

Housing (Case)

PCB assembly

Power cord & cable

Metal parts

Packing materials

Remote controller

Speaker

Accessories

1) PCB assembly includes the PCB and the electronic components composed by the PCB

2) Packing materials include the carton, expandable polystyrene and etc.

3) Accessories include User Manual and etc.

 : The toxic and hazardous substance contain the homogeneous materials which components do not exceed

the required limit, prescribed in the GB/T26572-2011 standards.
X : The toxic and hazardous substance contain one or more homogeneous materials which component exceeds
the required limit, prescribed in the GB/T26572-2011 standards.

1)

2)

3)

( Pb )

X



X

X





X

X



FUNCTION

( Hg )



















( Cd )



















( Cr6+ )



















VALUE

( PBB )



















( PBDE )



















Based on the provided information, the product contains hazardous material. Due to the limitation of the existing
technology, the hazardous material cannot be replaced, although we have been striving to improve this situation. The
product has the Environmental Friendly Use Period (EFUP) of 10 years.

The EFUP is valid only when the user operates in normal conditions as specified in the user manual.

Indicative description of Regulations on Regulation on Recycling and Disposal of Waste
Electrical and Electronic Products..

When you will not use this product anymore or warranty is expired, please dispose / send this product to the qualified
recycling station near your area. It is ordered / regulated by the Regulation on Recycling and Disposal of Waste
Electrical and Electronic Products.

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INSTALLATION

Installation Tools

The following tools may be required or recommended.

Stud Finder & Pencil Protecve Eye-wear Level Ladder

Phillips & Flathead Screwdriver

Automac Screwdriver

Phillips & Flathead Screwdriver Bit

Assembly Components - provided

Your ViewZ monitor is shipped with all proper installaon hardware and components. If there are parts missing and/or damaged,
please stop the installaon and contact ViewZ USA at (888)-998-4399.

TFT-LED Monitor (Qty 1) 110V Power Cable (Qty 1) RS232 Cable (Qty 1) User Manual (Qty 1)

Remote Controller (Qty 1)

Mounting Options

Your ViewZ monitor is compable with ViewZ monitor mounts. For more informaon, please contact ViewZ USA at (888)-998-4399.

Wall Mount

• Part #

WM71

• Tilng -15° ~ 0°

• Universal Mount

• Compable with

49 / 55 EHB

49 / 55 ENB

• Part #

XMS

• Max. Weight 160lb

• Universal Mount

• Compable with

49 / 55 EHB

49 / 55 ENB

Ceiling Mount

• Part #

CMKiT-04

• Tilng -12° ~ +5°

• Universal Mount

• 35" ~ 70"

• Compable with

49 / 55 ENB & 49 / 55 EHB

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FEATURES

Features

• Creates a seamless display effect in multi-screen splicing.

• Supports m rows and n columns (1 ≤ m ≤ 10, 1 ≤ n ≤ 10) in splicing and 10 x10 at most.

• Remote control of RS232 serial port: each unit supports one RS232 input and loop-out

• Auto color adjustment guarantees color uniformity in mult-screen splicing with a built-in control unit to make
the best adjustment of color

• The built-in picture cutting and compensation function can work with system software to accommodate large
screen splicing project

• AV (composite) ports support a loop-through connection in video wall usage

• Industrial cooling fan is equipped for heat dissipation and improved reliability, supporting 24/7 operation.

Description

• Before operang the video wall monitor, please make sure you fully understand relevant prerequisites such as
the specicaon or limitaon of H/W and S/W. ViewZ shall not be responsible for loss, damage or injury caused

by improper use of products.

• You are not allowed to copy, use, alter or disseminate this manual in whole or in part without prior wrien
consent.

• Any and all product names, model names, labels, or company names used in this manual are the trademarks
and registered trademarks of ViewZ.

• If you have any advice or queson related to this manual, please contact our dealer, re-seller or our customer

service representaves.

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CONNECT EXTERNAL EQUIPMENTS

Interface Input Ports

The following image is the descripon of interface input ports

d f g

saoiuytrewq

1. AC IN

2. ON / OFF SWITCH

3. RS232 IN / OUT

4. USB IN #1 & #2

5. HDMI IN

6. DVI IN

7. VGA (15 Pin D-Sub) IN

8. PC AUDIO IN

9. AV(composite) 1-4 IN

10. AV(composite) OUT

11. AV AUDIO R/L OUT

12. Component (YPbPr - BNC) IN

13. S-VIDEO (Y/C - BNC) IN

14. AV AUDIO R/L IN

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REMOTE FUNCTION

Remote Controller

1. POWER - Power On & O

2. No Funcon - Number Key

3. F1 - Freeze Display

4. SMARTS - Select Sound Mode

5. ARROW - OSD Control

6. OK - Current OSD Value Conrm

7. VOLUME - Adjust Volume

8. SOURCE - Change the Input Source

9. INFO - Input Source Informaon

10. TIMER - Select Sleep Mode

11. No Funcon

12. MUTE - Turn O the Sound

13. SMARTP - Picture Mode

14. MENU - Enter the OSD

15. No Funcon

16. 16:9 - Select Aspect Rao

17. No Funcon - LOOP, P/N, AUDIO

18. COLOR - Select Color Mode

19. PLAY/PAUSE/STOP/ROTATE/PREV./NEXT/REV./FWD. -

USB Input Operaon

q
w

e
r
t
y
u
i
o
a

d
f

g
h
j

k
l

s

Display image, sound and custom sengs can be adjusted in OSD (On Screen Display) menu by remote controller. To adjust
monitor seng value:

1. Press the 'MENU' buon to enter the OSD menu

2. Press the 'SOURCE' buon, then press the ▲ / ▼ buons to select input source
Press the 'OK' buon to select a desired input source

3. Press the 'F1' buon to freeze current display image

4. Press the ▲ / ▼ buons to select the desired sub-menu. The selected sub-menu will be highlighted

5. Press the ◄ / ► buons to change the value you wish to adjust

6. Press the 'MENU' buon to conrm / exit for saving adjustment value on sub-menu

7. Press the 'MUTE' buon to on / o audio of monitor

;

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RS-232 COMMANDS

POWER On/Off RS 232 Communication Command & Relevant Configurations

In consideraon of secondary development of centralized control circumstances, the POWER ON/OFF funcon of RS232
communicaon command & relevant conguraon setup are described as follow:

• RS 232 communicaon sengs
Pinout : TXD: #2, RXD: #3, GND: #9
Baud rate : 9600 bps
Parity check bit : none
Data bit : 8 bit | Stop bit : 8 bit

• POWER ON/OFF RS232 communicaon command
POWER ON - RS232 command: 69 D0 C6
POWER OFF - RS232 command: E5 FD 20 71 8C
AV1 - RS232 command: E6 01 20 50 03 A5
AV2 - RS232 command: E6 01 20 50 04 A4
AV3 - RS232 command: E6 01 20 50 05 A3
AV4 - RS232 command: E6 01 20 50 06 A2
S-Video - RS232 command: E6 01 20 50 07 A1
YPbPr - RS232 command: E6 01 20 50 08 A0
DVI - RS232 command: E6 01 20 50 02 A6
HDMI - RS232 command: E6 01 20 50 01 A7
VGA - RS232 command: E6 01 20 50 00 A8

The above commands are hexadecimal.

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CONTROL AND FUNCTION

Select Input Source

Press 'SOURCE' buon on monitor or on remote controller.

Press ▲ / ▼ buon to change input source and then press OK buon to select input source on monitor.
Press ▲ / ▼ buon to change input source and then press
controller.

If you connect any input source, monitor will display current input source resoluon and frequency.

Volume

MENU

buon to select input source on remote

Press the + / – buttons to adjust volume on monitor and remote controller

How to use OSD

Press MENU button on monitor or remote controller, to enter or exit main menu.
Press MENU button to return to the previous MENU.

Press the ◄ / ► buttons on remote controller or + / – buttons on monitor, to select a sub-menu such as PICTURE,

SOUND, SETUP & PC.

Press the
Press the
Press the ◄ / ► buttons on remote controller or + / – buttons on monitor, to change or set the value of selected
one.

In operation, the unavailable function / value will be shown in gray.
This manual describes the operation of composite signal (Video 1) as an example. But PC (VGA) sub-menu is only
available in VGA input.

▲ / ▼
▲ / ▼

buttons on remote controller / monitor to enter the selected sub-menu.
buttons on remote controller / monitor to select an item which need to be adjusted.

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CONTROL AND FUNCTION

Picture

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

BRIGHT
USER
SOFT
STANDARD

Reduce contrast and sharpness
Apply user selected values - brightness, contrast, color and hue
Provide enhanced contrast and sharpness
Provide standard contrast and sharpness

FUNCTION

BRIGHTNESS

CONTRAST

1) 2)

HUE

SATURATION

SHARPNESS

COLOR TEMP.

ASPECT RATIO

PICTURE MODE

NOISE REDUCT.

1) Only available in Composite ( video ) input

2) Not available in VGA input

Adjust the brightness

Adjust the contrast

Adjust the hue

2)

Adjust the color saturation

2)

Adjust the color sharpness

Adjust the color setting

Adjust the video format

Adjust the image color setting

2)

Reduce the noise

PICTURE MODE

VALUE

0 ~ 100

0 ~ 100

0 ~ 100

0 ~ 100

0 ~ 100

See table below

See table below

See table below

See table below

1) 2) 3) 4)

Full

1) 2) 3) 4)

4 : 3
PC Mode

1) VGA-input support

2) AV-input support

3) HDMI-input support

4) BNC-input support

3)

Set the image size to fit the screen resolution
Set the image size to 4 : 3
Stretch the input image to fit the screen with 16:9 ratio

COLOR TEMP.

ASPECT RATIO

WARM
STANDARD
COOL

Give the white color a reddish tint
Give the white color a neutral tint
Give the white color a blue-ish tint

NOISE REDUCTION

OFF-LOW-MID-HIGH

Estimates the amount of noise automatically and applies suitable noise reduction processing

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CONTROL AND FUNCTION

Sound

SoundMode

Treble

Bass

Balance

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

SOUND MODE

TREBLE

BASS

BALANCE

Standard

50
50
0

Select one of the presets

Adjust the treble level

Adjust the bass level

Adjust the balance between left & right channel

FUNCTION VALUE

USER / MUSIC / MOVIE / STANDARD

0 ~ 100

0 ~ 100

-50 ~ 50

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CONTROL AND FUNCTION

Setup - OSD

English

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

FUNCTION VALUE

OSD LANGUAGE

OSD DISPLAY TIME

OSD TRANSPARENCY

BLUE SCREEN

SLEEP TIME OFF, 15, 30, 45, 60, 90,

RESET

Set the language of the OSD menu

Set the OSD display time

Set the OSD MENU transparency

Set the blue display whether or not detect signal input

Set the timer for auto standby

Reset the monitor settings to the factory default

English, Chinese

15, 30, 45 & 60 sec

0 ~ 100

ON / OFF

120 or 240 min.

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CONTROL AND FUNCTION

Advance

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

H-POSITION

V-POSITION

FREQUENCY

PHASE

AUTO ADJUST

1) Only available in VGA input

1)

1)

1)

1)

FUNCTION VALUE

Adjust the horizontal picture position

Adjust the vertical picture position

Adjust the number of horizontal picture elements

Adjust the vertical noise of screen image

Adjust the screen automatically

1 ~ 100

1 ~ 100

1 ~ 100

1 ~ 100

Press ► button on remote controller to set

auto adjust for screen

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USB MEDIA PLAYER

Specification

On remote controller, use PLAY / PAUSE / STOP / ROTATE / PREV. / NEXT / REV. /FWD buons to operate USB media player.

Video Codec

Video Format

Image Format

Music Format

Text Format

Capacity

Support

WMA/WMV, AAC, AC3, DIVX, MPEG, H264, VC1, AVS, FLV, RM/RMVB

MPEG, AVI, MOV, MP4, MKV, RM, RMVB

JPEG, PNG, BMP

mp3, mp4, wma

TXT (raw text file only)

Max 16GB

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MOUNTING GUIDE

Wall Mounting (Optional)

VZ-NB / UNB monitors are suitable for universal wall mount (not included).

Minimum 4 * M6 x L12 screws for
VZ-49ENB / 55ENB
VZ-49EHB / 55EHB

1. VZ-49ENB & VZ-49EHB : Universal WALL MOUNT 600 x 400 mm

2. VZ-55ENB & VZ-55EHB : Universal WALL MOUNT 600 x ( 94 + 200 + 94) mm

WARNING !

If user uses screws bigger and longer than

M6 x L12 mm for VZ-49ENB, VZ-55ENB, VZ-49EHB & VZ-55EHB

it may cause damage to the unit. Please use bolt of correct size and length as instructed.

Mounng Safety !

At least two people are recommended to safely install the mount and monitor.

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SPECIFICATION

Model No. VZ-49ENB VZ-55ENB

Size & Type 49"

Panel Type

Pixel Pitch (mm)

Brightness

LCD

Bezel width (T / B / L / R)

Active to Active Bezel

Active Display Area (mm)

Operating Temperature

Contrast Ratio

Viewing Angle

Display Color

Response Time

Resolution

Case Type

Aspect Ratio

Color Temperature

Speaker

49'' LED Backlit Monitor

0.630 (H) x 0.630 (V) mm

1300 : 1

0.07” / 1.8 mm

0.14” / 3.6 mm

1209.6 (H) x 680.4 (V)

55"

55'' LED Backlit Monitor

0.630 (H) x 0.630 (V) mm

500 cd/m²

1400 : 1

178° / 178°

1.07 Billion Colors (10 Bit)

8 ms (Gray to Gray)

0.07” / 1.8 mm

0.14” / 3.6 mm

1920 (H) x 1080 (V)

Black Metal

1209.6 (H) x 680.4 (V)

16 : 9

Warm / Standard / Cool

2 x 10W

32°F - 104°F / 0°C - 40°C

Storage Temperature

Operating Humidity

Storage Humidity

Weight

INTERFACE

Safety & EMC Certification

Electrical Ratings

Power Consumption

Accessories

14°F ~ 140°F / -10°C - 60°C

20 ~ 85% RH

10 ~ 90% RH

Net : 56.65 lbs / 25.7 kg

Gross : 74.51 lb / 33.8 kg

VIDEO #1 (1ch loop-through out), VIDEO #2, VIDEO #3, VIDEO #4

YPbPr 1, S-Video(Y,C - BNC) 1, VGA (15Pin D-Sub) 1, DVI 1, HDMI 1, USB 2

RCA (AUDIO) INPUT / OUTPUT, PC STEREO INPUT

FCC / RoHS

AC 100-240V, 50/60Hz AC 100-240V, 50/60Hz

≤ 110 W (Max) / 0.5 W (Standby)

RS232 cable, AC 110V Power cable, User’s Manual, Remote controller

Net : 59.96 lb / 27.2 kg

Gross : 82.49 lb / 37.42 kg

≤ 170 W (Max) / 0.5 W (Standby)

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SPECIFICATION

Model No. VZ-49EHB VZ-55EHB

Size & Type 49"

Panel Type

Pixel Pitch (mm)

Brightness

LCD

Bezel width (T / B / L / R)

Active to Active Bezel

Active Display Area (mm)

Operating Temperature

Contrast Ratio

Viewing Angle

Display Color

Response Time

Resolution

Case Type

Aspect Ratio

Color Temperature

Speaker

49'' LED Backlit Monitor

0.630 (H) x 0.630 (V) mm

1300 : 1

0.07” / 1.8 mm

0.14” / 3.6 mm

1209.6 (H) x 680.4 (V)

55"

55'' LED Backlit Monitor

0.630 (H) x 0.630 (V) mm

700 cd/m²

1400 : 1

178° / 178°

1.07 Billion Colors (10 Bit)

8 ms (Gray to Gray)

0.07” / 1.8 mm

0.14” / 3.6 mm

1920 (H) x 1080 (V)

Black Metal

1209.6 (H) x 680.4 (V)

16 : 9

Warm / Standard / Cool

2 x 10W

32°F - 104°F / 0°C - 40°C

Storage Temperature

Operating Humidity

Storage Humidity

Weight

INTERFACE

Safety & EMC Certification

Electrical Ratings

Power Consumption

Accessories

14°F ~ 140°F / -10°C - 60°C

20 ~ 85% RH

10 ~ 90% RH

Net : 56.65 lbs / 25.7 kg

Gross : 74.51 lb / 33.8 kg

VIDEO #1 (1ch loop-through out), VIDEO #2, VIDEO #3, VIDEO #4

YPbPr 1, S-Video(Y,C - BNC) 1, VGA (15Pin D-Sub) 1, DVI 1, HDMI 1, USB 2

RCA (AUDIO) INPUT / OUTPUT, PC STEREO INPUT

FCC / RoHS

AC 100-240V, 50/60Hz AC 100-240V, 50/60Hz

≤ 150 W (Max) / 0.5 W (Standby)

RS232 cable, AC 110V Power cable, User’s Manual, Remote controller

Net : 60.84 lb / 27.6 kg

Gross : 83.99 lb / 38.1 kg

≤ 230 W (Max) / 0.5 W (Standby)

21User Manual Visit the ViewZ USA website at https://www.viewzusa.com

TROUBLESHOOTING GUIDE

- Check the following before calling for service.

- If the same problems connue aer checking, contact the reseller you purchased the monitor from.

We recommend that you test with dierent input sources when you have trouble with the

At start

No image or

Noise on the screen

current input source. If symptom persists, follow the instrucons below. Aer following
the instrucons below, please contact us at 1-888-99-VIEWZ.

- Make sure the cable is correctly plugged into the outlet

- Make sure the power cable is correctly plugged into the monitor

- Make sure the cable is correctly connected between monitor & source

- Check brightness and see if brightness is set to 'Ø'

- Check video source

Incorrect display or

Half display

Flickering and

shadow image

The audio funcon is

not working

LED is ickering

or no image

- Check your video source

- Reset video source : connecon, cable replacement, seng & more

- Check your input source setting for resolution and phase (Hz)

- Check the volume and make sure MUTE is not on

- Check HDMI / BNC / Audio port cable connection

- Check the interface cable connecon and make sure it's plugged in correctly

- Check the input source

22 User ManualVisit the ViewZ USA website at https://www.viewzusa.com

TERMS OF WARRANTY / RMA

- The warranty period for this monitor is 3 years. The warranty will be voided for the scenarios listed below.

- You can also download the manual and informaon of VIEWZ web site: VIEWZUSA.COM

When power feed to the monitor exceeds capacity and causes damage

Accident, Abuse, Misuse, Neglect, Fire, Water/liquids, Lightning or any act of nature

Cases of

Damaged by dropping, throwing and hing the monitor

Non-Warranty

Coverage

* Above informaon can be changed without nocaon - please check our website or contact ViewZ
representave for latest RMA service policy.

* When shipping the monitor for RMA, make sure to pack safely to ensure the monitor is not damaged
during shipping.

Failure caused by users attempt to modify the product

Failure by limited life of parts such as LED Lamps and any other consumables

Damaged by using third party power cable, unstable power input and electric shock

23User Manual Visit the ViewZ USA website at https://www.viewzusa.com

NOTE

24 User ManualVisit the ViewZ USA website at https://www.viewzusa.com

WARRANTY

ViewZ USA

LIMITED 3 YEAR WARRANTY

What and Who is Covered by this Limited Warranty and for How Long

ViewZ USA warrants this product to be free from defects in material and workmanship for 3 years to the original owner of
this product. The limited warranty is valid only for the original purchaser of the product.

What ViewZ USA Will Do

At their sole discreon, ViewZ USA will repair or replace any product or product part that is defecve. If ViewZ USA
chooses to replace a defecve product or part, a replacement product or part will be shipped to you at no charge, but you must pay

any labor costs.

What is Not Covered; Limitaons

ViewZ USA disclaims any liability for damage to mounts, adapters, displays, projectors, other property, or personal injury resulng, in
whole or in part, from improper installaon, modicaon, use or misuse of its products.

ViewZ USA disclaims all other warranes, express or implied, including warranes of merchantability and tness for a parcular
purpose. ViewZ USA is not responsible for incidental or consequenal damages, including but not limited to, inability to use its
products or labor costs for removing and replacing defecve products or parts. Some states do not allow the exclusion or limitaon
of incidental or consequenal damage, so the above limitaon or exclusion many not apply to you.

What Customers Must Do for Limited Warranty Service

If you discover a problem that you think may be covered by the warranty you MUST REPORT it in wring to the address below within

thirty (30) days. Proof of purchase (an original sales receipt) from the original consumer purchaser must accompany all warranty

claims. Warranty claims must also include a descripon of the problem, the purchaser’s name, address, and telephone number.

General inquiries can be addressed to ViewZ USA Customer Service at 1-888-998-4399. Warranty claims will not be accepted over the
phone or by fax.

ViewZ USA

An: Warranty Claim

177 W. Orangethorpe Ave.

Placena, CA 92870

How State Law Applies

This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.

Disclaimer

ViewZ USA intends to make this manual accurate and complete. However, ViewZ USA makes no claim that the informaon contained
herein covers all details, condions or variaons, nor does it provide for every possible conngency in connecon with the
installaon or use of this monitor. The informaon contained in this document is subject to change without noce or obligaon of
any kind. ViewZ USA makes no representaon of warranty, expressed or implied, regarding the informaon contained herein. ViewZ
USA assumes no responsibility for accuracy, completeness or suciency of the informaon contained in this document.

Contact Us

NORTH AMERICA

177 W. Orangethorpe Ave.

Placena, CA 92870

USA and Canada
Phone: [phone]
Fax: [phone]

Other Locaons

© ViewZ USA

Phone: [phone]
Fax: [phone]

25User Manual Visit the ViewZ USA website at https://www.viewzusa.com