ViewZ VZ-50UHD User Manual

VZ-50UHD
50" UHD LED MONITOR USER MANUAL
4K UHD / QUAD VIEW LED Monitor
Please read this manual thoroughly before use, and keep it handy for future reference.
CONTENTS
Safety Instrucon
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1. Mark Indicaon & Substance
2. Warning
3. Cauon
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..................................................................................................................................................................................................
4. Available Temperature & Humidity
5. Dot Defect (dead pixel) of TFT
Installaon
1. Package
2. Stand Installaon
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3. Interface & Resoluon/Refresh Rate
4. Remote Funcon
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3
4
4
5
5
5
6
6
7
8
9
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1. Monitor Buon Funcon
2. OSD Controls
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3. PIP & PBP Funcon
4. PIP Window Matrix
Mounng Guide
Specicaon
Trouble Shoong
RMA
..................................................................................................................................................................................................................
Warranty
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SAFETY INSTRUCTION
Important Safety Instruction
1. Read all warnings.
2. Follow all instrucons to ensure longevity of monitor.
3. Do not place the monitor near water.
4. Clean only with dry cloth.
5. Do not block any venlaon openings. Install in accordance with the manufacturer’s instrucons.
6. Do not install near any heat sources such as radiators, heat registers,stoves, or other heat generang
devices.
7. Do not override the safety purpose of the polarized or grounding-type plug.
8. A polarized plug has two blades with one wider than the other.
9. A grounding type plug has two blades and a third grounding prong.
10. The wide blade or the third prong are provided for your safety.
11. If the provided plug does not t into your outlet, consult with electrician for replacement of the outlet.
12. Protect the power cord from being walked on or pinched parcularly at plugs, convenience receptacles
and the point where it connects to the monitor.
13. Only use aachment/accessories specied by the manufacturer.
14. Use only with the cart, stand, tripod, bracket or table specied by the manufacturer or sold with the
monitor. When a cart is used, use cauon when moving the cart & monitor in combinaon to avoid
injuries.
15. Unplug the monitor during lightning storms or when unused for long periods of me.
16. Refer all servicing to qualied service personnel. Servicing is required when the monitor has been
damaged in any way.
The monitor shall not be exposed to dripping or splashing and objects containing liquids, such as vases,
shall be placed near the monitor.
The monitor should have ample distance(e.g. 10cm) from the wall for sucient venlaon.
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SAFETY INSTRUCTION
Important Safety Instruction
Mark Indication and Substance
CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK,
DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL
This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage within the monitor’s enclosure that may be of sucient magnitude to constute a
risk of electric shock to persons.
This symbol is intended to alert the user to the presence of important operang and maintenance (servicing) instrucons in the literature accompanying the monitor.
Warning
Do not use damaged or loose cables and plug.
Do not pull the plug out by the wire nor touch the plug with wet hands.
Use only a properly grounded plug and receptacle.
Do not connect too many extension cords or plugs to one outlet.
Do not excessively bend the plug and wire.
Do not disconnect the power cord while it's sll plugged into the monitor.
Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.
Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.
Removing covers may expose you to dangerous shock hazards or other risks.
Keep any heang devices away from the power cable and monitor.
Do not place the monitor near water.
Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.
Please follow the bylaws or rules of your municipality to dispose of the tube properly.
Do not use the monitor in high temperature, humid, dusty or oily areas.
Do not install the monitor where it will be exposed to connual vibraon.
Keep the plasc packaging out of children’s reach.
If any damage is defected upon rst opening the box, contact agency from which you bought the monitor directly.
If your monitor does not operate normally – in parcular, if there is any unusual sound or smell coming from the monitor – unplug it immediately and contact an authorized dealer or the service center.
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SAFETY INSTRUCTION
Important Safety Instruction
Caution
If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.
Make sure to unplug the power cord before cleaning the monitor.
Make sure to leave a gap between monitor and wall.
Do not drop the monitor when moving it.
Place your monitor in a locaon with low humidity and a minimum of dust.
Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the
showcase or shelf.
Do not place the monitor on an unstable or small surface area.
Do not install inside a vehicle.
Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long me.
Do not try to move the monitor by pulling on the power cord.
Do not cover the vents on the monitor.
When moving the monitor, turn o and unplug the power cord. Make sure that all cables, including HDMI cable and cables connected to other devices, are disconnected before moving it.
Place the monitor out of children’s reach, as they could damage it by hanging onto it.
Available Temperature & Humidity
Operang Temperature : 32°F ~ 95°F / 0°C ~ 35°C
Operang Humidity : 10 ~ 90% RH
Storage Temperature : 14°F ~ 122°F / -10°C ~ 50°C
Storage Humidity : 10 ~ 90% RH
Dot Defect (dead pixel) of TFT
ViewZ monitors are manufactured using high-end semiconductor technology with precision rangs of 99.9% and above. However, it may be the case that certain RGB and white pixels seem darker (or enrely unlit i.e.
black).
Modern producon methods cannot guarantee an absolute fault-free monitor. To this eect, no LED manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered tolerable and dierent policies exist that govern the amount of these tolerable values.
While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can somemes form for which a separate ruling applies. A cluster is dened as an area of 5x5 pixels. ViewZ’s policy on pixel failure:
either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com
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INSTALLATION
Installation Tools
The following tools may be required depending on your installaon.
Electronic Stud Finder Protecve Eye-wearPencil Level Phillips Screwdriver M8 x L12 mm Screws
Assembly Components - provided
Your ViewZ monitor is shipped with all proper installaon hardware and components. If there are parts missing and/or damaged, please stop the installaon and contact ViewZ USA at (888)-998-4399.
VZ-50UHD (Qty 1) Monitor Stand 1 set (Qty 2)
M4 x L10mm Screws (Qty 4)
110V Power Cable (Qty 1) HDMI Cable (Qty 1) User Manual (Qty 1)
Remote Controller (Qty 1)
Mounting Option
Your ViewZ monitor is compable with ViewZ monitor mounts. For more informaon, please contact ViewZ USA at (888)-998-4399.
Ceiling Mount Wall Mount
Part # Part #
CM-V3 WM71
Poll Length of 37' to 70' Tilng -10° ~ 0°
Part #
AM03
Tilng -15° ~ 15°
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STAND INSTALLATION
Stand Installation
1. Put the stand into boom hole of VZ-50UHD
2. Match the hole between stand and VZ-50UHD
Aenon!
VZ-50UHD : You must use 4 * M4 x L10 screws to assemble this monitor and the stand.
WARNING !
If the user uses longer than M4 x L10 mm, it may damage the unit.
Mounng Safety !
At least, two people are recommended to install the mount.
3. Tighten provided screws (M4 x L10mm) into the holes
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CONNECTING WITH
EXTERNAL EQUIPMENT
Interface Input Ports
The following image is the descripon of interface input ports of VZ-50UHD
q ew r t y u
1. HDMI 4 IN (HDMI 1.4)
2. HDMI 3 IN (HDMI 1.4)
3. HDMI 2 IN (HDMI 2.0)
4. HDMI 1 IN (HDMI 2.0)
5. Display Port
6. D-SUB(RGB)
7. Audio In/Out
Interface Resolution & Refresh Rate
Interface Input Source
HDMI 1 ( Ver. 2.0)
HDMI 2 ( Ver. 2.0)
HDMI 3 ( Ver. 1.4)
HDMI 4 ( Ver. 1.4)
Display Port
D-SUB(RGB)
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Max Resoluon
4096 x 2160
4096 x 2160
4096 x 2160
4096 x 2160
4096 x 2160
1920 x 1080
Refresh Rate
60Hz
60Hz
30Hz
30Hz
60Hz
60Hz
REMOTE FUNCTION
Remote Controller
1. Power
2. Up
3. Le (Hot Key : Volume down )
4. Right (Hot Key : Volume up )
5. Down
6. Select (Hot Key : Select Interface Source)
7. Source
8. Menu
9. None
q w
e
r
t
y u
i
o
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CONTROL AND FUNCTION
On Monitor, Button Control
Key
q w e r t y
M
S
▼ ▲ ◄ ►
u
1. Menu
2. Select (Hot Key : Select Interface Source)
3. Down
4. Up (Hot Key : Auto Adjust Screen (VGA Source Only))
5. Le (Hot Key : Volume Down )
6. Right (Hot Key : Volume Up )
7. Power
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CONTROL AND FUNCTION
OSD Menu - Picture Setting
Menu
Color Mode
Brightness
Contrast
Saturaon
Hue
Gamma
Aspect Rao
DCR Turn on/o
Funcon
Set up the color Standard, Vivid, Game, Movie
Adjust Brightness
Adjust Contrast
Adjust Saturaon
Adjust Hue
Adjust Gamma Rate to 2.0, 2.2 and 2.4
Set up Screen Size as Full, 16:9, 4:3 and 1:1
DCR (Dynamic Contrast Rao)
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CONTROL AND FUNCTION
OSD Menu - Advanced Setting
Menu Funcon
Color Bypass
Picture Bypass
Noise Bypass
Super Resoluon
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Turn on/o Color Bypass Mode
Turn on/o Picture Bypass Mode
Turn on/o Noise Bypass Mode
Turn on/o Super Resoluon Mode
CONTROL AND FUNCTION
OSD Menu - Color Setting
Menu Funcon
Color Temperature
Red
Green
Blue
Adjust Color Temperature, 5700K, 6500K, 9300K and user
Adjust Color Red, 5700K, 6500K, 9300K and user
Adjust Color Green, 5700K, 6500K, 9300K and user
Adjust Color Blue, 5700K, 6500K, 9300K and user
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CONTROL AND FUNCTION
OSD Menu - OSD Menu Setting
Menu Funcon
OSD Horizontal Posion
OSD Vercal Posion
OSD Transparency
OSD Timeout
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Adjust OSD Menu Horizontal Posion on the Screen
Adjust OSD Menu Vercal Posion on the Screen
Adjust Transparent OSD Menu on the Screen
Set up Time OSD Menu
CONTROL AND FUNCTION
OSD Menu - MISC Menu Setting
Menu Funcon
Language
Volume
Mute
PC Menu
Factory Reset
Select language - English, French, Italian German and Korean
Turn up/down Volume
Turn on/o Mute
Disable this Menu
Back to Inial Factory Seng
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CONTROL AND FUNCTION
OSD Menu - PIP Setting
Menu Funcon
PIP Mode
PIP Size
PIP Posion
*Please refer to page 18 for the detailed descripon.
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Set up PIP Mode, o, PIP, PBP SBS, Triple PDP and Quad PIP
Once two sources are plugged in, the feature will be acvated
Once two sources are plugged in, the feature will be acvated
CONTROL AND FUNCTION
OSD Menu - Input Source Setting
Menu Funcon
Main Input
Sub Input 1
Sub Input 2
Sub Input 3
Set up Main Interface Source, DP, HDMI1, 2, 3, 4 and Analog RGB
Set up Sub Input1 Source, DP, HDMI1, 2, 3, 4 and Analog RGB
Set up Sub Input2 Source, DP, HDMI1, 2, 3, 4 and Analog RGB
Set up Sub Input3 Source, DP, HDMI1, 2, 3, 4 and Analog RGB
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CONTROL AND FUNCTION
PIP & PBP Function - PIP & PBP in OSD Menu
*If you enter two or more interface sources, the PIP menu will be acvated
Menu Funcon
PIP Mode
PIP Size
PIP Posion
Turn on/o PIP&PBP, Select PIP, PBP SBS, Triple PIP and Quad
PIP Adjust Size of PBP: Small, Medium and Large
Set Sub Screen Posion LT (Le Top), RT (Right Top), RB (Right
Boom) and LB (Le Boom)
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CONTROL AND FUNCTION
PIP Function
q
w
PBP Function
q
w
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CONTROL AND FUNCTION
PIP Function - Triple
w
q
e
PIP Function - Quad
q e
w r
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CONTROL AND FUNCTION
PIP Window Matrix
D.P(Sub)
D.P(Main)
D.P(Main)
HDMI 1
HDMI 2
HDMI 3
HDMI 3
HDMI 4
HDMI 4
RGB
RGB
The UHD monitor is capable of displaying up to 4 video inputs using combinaons of HDMI, Display Port and VGA inputs. The chart below will display the various input combinaons to achieve 4 separate video inputs. The basic rule to follow is that in order to display more than (2) HDMI inputs, only (1) HDMI source is allowed to be plugged into HDMI Input 1 and HDMI Input2 at the same me.
X
X
HDMI 1 HDMI 2 HDMI 3 HDMI 4 RGB
X
X
X
X
X
X
X
X
X
X
X
X
TYPE OF INPUT
X
X
X
X
X
X
Combinaon 1
Combinaon 2
Combinaon 3
If you are using only (3) video inputs, all inputs can be HDMI, but only (1) of the HDMI inputs can be plugged into HDMI Input1 or HDMI Input2.
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
Display Port
HDMI
HDMI
VGA
Display Port
VGA
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MOUNTING GUIDE
Wall Mounting (Optional)
VZ-50UHD monitor are suitable for UNIVERSAL wall mount (not included in the delivery).
M8 x L12 screws
1. VZ-50UHD : UNIVERSAL WALL MOUNT 400mm x 100mm
Aenon!
VZ-50UHD : You must use 4 * M8 x L12 screws to assemble this monitor and the wall mount bracket.
WARNING !
If user uses screws longer than M8 x L12 mm, it may cause damage to the unit.
Please use bolt of correct size and length as instructed.
Mounng Safety !
At least two people are recommended to safely install the mount.
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SPECIFICATION
Model No. VZ-50UHD
Size & Type
LCD Panel
Type
Size
Screen Size
Resolution
Pixel Pitch
Color Depth
Contrast Ratio
Luminance
Viewing Angle
Response Ratio
50” Ultra High Definition Monitor
Matrix LCD with LED backlight
50” Diagonal
1095.84 mm (H) x 616.41 mm (V)
3,840(H) X 2,160(V)
0.0285mm x 0.0285mm
10bit, 1.07 Billion Colors
4000 : 1(Typ.)
400 cd/m
R/L : 88°/ 88°U/D : 88°/ 88°
9.5 ms (GTG)
2
Power
Consumpon
Power Saving Mode
Power
Video Interface
Package Include
Operating
Storage
< 110W
< 5W
VESA DPMS
AC 100V~240V, 50~60Hz
DP, HDMI x4(V1.4 x2, V2.0 x2), RGB
HDMI(2.0) cable, Power cable, User’s Manual,
Remote controller
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TROUBLESHOOTING GUIDE
- Check the following before calling for service.
- If the same problems connue aer checking, contact the reseller you purchased the monitor from.
We recommend you to test with dierent input source when you have trouble with
At start
No image or
Noise on the screen
current input source. If symptom persists, follow the instrucons below. Aer following the instrucons below, please contact us at 1-888-99-VIEWZ.
- Check power cable is correctly plugged in to the outlet
- Check power cable is correctly plugged into the monitor
- Check HDMI cable is correctly connected between monitor & source
- Check to make sure DPMS mode is on/o If the monitor screen is RED, that means the monitor is on DPMS mode
- Adjust brightness and check to see if brightness is set to 'Ø'
- Check video source Video source causes blank screen if video source could not support UHD resoluon
(3840x2160)
Incorrect display or
Half display
Flickering and
shadow image
The audio funcon is
not working
LED is ickering
or no image
- Check your video source
- Reset video source : connecon, cable replacement, seng & more
- Check your input source setting regarding resolution and phase (Hz)
- Check the volume, MUTE on/off
- Check HDMI / Display port cable connection
- Check the interface cable connecon (plug in)
- Check DMPS mode of VZ-50UHD and input source
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TERMS OF WARRANTY / RMA
- The warranty period for this monitor is 2 years. The warranty will be voided for the scenarios listed below.
- You can also download the manual and informaon of VIEWZ web site: VIEWZUSA.COM
When power feed to the monitor exceeded capacity and cause damage
Accident, Abuse, Misuse, Neglect, Fire, Water/liquids, Lightning or any act of nature
Damaged by dropping, throwing and hing the monitor
Cases of
Non-Warranty
Coverage
* Above informaon can be changed without nocaon. So, please check our website or contact ViewZ representave for latest RMA service policy.
Failure caused by users attempt to modify the product
Failure by limited life of parts such as LED Lamps and any other consumables
Damaged by using third party power cable, unstable power input and electric shock
When shipping the monitor for RMA, make sure to pack safely to ensure the monitor is
not damaged during shipping.
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WARRANTY
ViewZ USA
LIMITED 2 YEAR WARRANTY
What and Who is Covered by this Limited Warranty and for How Long
ViewZ USA warrants this product to be free from defects in material and workmanship for 2 YEAR of the original owner of this product. The limited warranty is valid only for the original purchaser of the product.
What ViewZ USA Will Do
At the sole opon of ViewZ USA, ViewZ USA will repair or replace any product or product part that is defecve. If ViewZ USA chooses to replace a defecve product or part, a replacement product or part will be shipped to you at no charge, but you must pay any labor
costs.
What is Not Covered; Limitaons
ViewZ USA DISCLAIMS ANY LIABILITY FOR DAMAGE TO MOUNTS, ADAPTERS, DISPLAYS, PROJECTORS, OTHER PROPERTY, OR PERSONAL INJURY RESULTING, IN WHOLE OR IN PART, FROM IMPROPER INSTALLATION, MODIFICATION, USE OR MISUSE OF ITS PRODUCTS.
ViewZ USA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ViewZ USA IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, INABILITY TO USE ITS PRODUCTS OR LABOR COSTS FOR REMOVING AND REPLACING DEFECTIVE PRODUCTS OR PARTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
What Customers Must Do for Limited Warranty Service
If you discover a problem that you think may be covered by the warranty you MUST REPORT it in wring to the address below within thirty (30) days. Proof of purchase (an original sales receipt) from the original consumer purchaser must accompany all warranty claims. Warranty claims must also include a descripon of the problem, the purchaser’s name, address, and telephone number. General inquiries can be addressed to ViewZ USA Customer Service at 1-888-998-4399. Warranty claims will not be accepted over the phone or by fax.
ViewZ USA
An: Warranty Claim
177 W. Orangethorpe Ave.
Placena, CA 92870
How State Law Applies
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Disclaimer
ViewZ USA intends to make this manual accurate and complete. However, ViewZ USA makes no claim that the informaon contained herein covers all details, condions or variaons, nor does it provide for every possible conngency in connecon with the installaon or use of this monitor. The informaon contained in this document is subject to change without noce or obligaon of any kind. ViewZ USA makes no representaon of warranty, expressed or implied, regarding the informaon contained herein. ViewZ USA assumes no responsibility for accuracy, completeness or suciency of the informaon contained in this document.
Contact Us
NORTH AMERICA
177 W. Orangethorpe Ave.
Placena, CA 92870
USA and Canada
Phone: 1-888-998-4399 Fax: 1-714-996-1138 Other Locaons
© ViewZ USA
Phone: (001) 888-998-4399 Fax: (001) 714-996-1138
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