ViewZ VZ-49UNBS2x2-4 User Manual

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Page 1

VZ-UNBS SERIES

49" and 55" PROFESSIONAL

LED CCTV VIDEO WALL MONITOR USER MANUAL

Please read this manual thoroughly before use, and keep it handy for future reference.

Page 2

CONTENTS

Safety Instrucon

.......................................................................................................................................................................................

1. Mark Indicaon & Substance

2. Warning & Cauon

............................................................................................................................................................................

3. FCC RF INTERFERENCE STATEMENT

Installaon

1 Features

.......................................................................................................................................................................................................

...................................................................................................................................................................................................

2. Interface, Resoluon & Refresh Rate

Funcon

1. Remote Control Funcon

2. Daisy Chain Conguraon

3. OSD Control and Funcon

..........................................................................................................................................................................................................

..............................................................................................................................................................

.......................................................................................................................................................

..........................................................................................................................................

......................................................................................................................................

Mounng Guide

............................................................................................................................................................................................

RS232 (RJ-45) Pin Map

Specicaon

Trouble Shoong

RMA

Warranty

...................................................................................................................................................................................................

..........................................................................................................................................................................................

..............................................................................................................................................................................

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SAFETY INSTRUCTIONS

Important Safety Instructions

1. Read all warnings.

2. Follow all instrucons to ensure longevity of monitor.

3. Do not place the monitor near water.

4. Clean only with dry cloth.

5. Do not block any venlaon openings. Install in accordance with the manufacturer’s instrucons.

6. Do not install near any heat sources such as radiators, heat registers, stoves, or other heat generang

devices.

7. Do not override the safety purpose of the polarized or grounding-type plug.

8. A polarized plug has two blades with one wider than the other.

9. A grounding type plug has two blades and a third grounding prong.

10. The wide blade or the third prong is provided for your safety.

11. If the provided plug does not t into your outlet, consult with electrician for replacement of the outlet.

12. Protect the power cord from being walked on or pinched parcularly at plugs, convenience receptacles

and the point where it connects to the monitor.

13. Only use aachment/accessories specied by the manufacturer.

14. Use only with the cart, stand, tripod, bracket or table specied by the manufacturer or sold with the

monitor. When a cart is used, use cauon when moving the cart & monitor in combinaon to avoid

injuries.

15. Unplug the monitor during lightning storms or when unused for long periods of me.

16. Refer all servicing to qualied service personnel. Servicing is required when the monitor has been

damaged in any way.

The monitor shall not be exposed to dripping or splashing and objects containing liquids such as vases shall be

placed near the monitor.

The monitor should have ample distance (e.g. 10cm) from the wall for sucient venlaon.

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SAFETY INSTRUCTIONS

Important Safety Instructions

Mark Indication and Substance

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK,

DO NOT REMOVE COVER (OR BACK). NO USER

SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage within the monitor’s enclosure that may be of sucient magnitude to constute a risk of

electric shock to persons.

This symbol is intended to alert the user to the presence of important operang and maintenance (servicing) instrucons in the literature accompanying the monitor.

Warning

• Do not use damaged or loose cables and plug.

• Do not pull the plug out by the wire nor touch the plug with wet hands.

• Use only a properly grounded plug and receptacle.

• Do not connect too many extension cords or plugs to one outlet.

• Do not excessively bend the plug and wire.

• Do not disconnect the power cord while it's sll plugged into the monitor.

• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.

• Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.

• Removing covers may expose you to dangerous shock hazards or other risks.

• Keep any heang devices away from the power cable and monitor.

• Do not place the monitor near water.

• Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.

• Please follow the laws and regulaons of your municipality to dispose the monitor properly.

• Do not use the monitor in high temperature, humid, dusty or oily areas.

• Do not install the monitor where it will be exposed to connual vibraon.

• Keep the plasc packaging out of children’s reach.

• If any damage is detected upon rst opening the box, contact agency from which you bought the monitor directly.

• If your monitor does not operate normally – in parcular, if there is any unusual sound or smell coming from the

monitor – unplug it immediately and contact an authorized dealer or the service center.

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Page 5

SAFETY INSTRUCTIONS

Important Safety Instructions

Caution

• If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.

• Make sure to unplug the power cord before cleaning the monitor.

• Make sure to leave a gap between monitor and wall.

• Do not drop the monitor when moving it.

• Place your monitor in a locaon with low humidity and minimal dust.

• Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the showcase or shelf.

• Do not place the monitor on an unstable or small surface area.

• Do not install inside a vehicle.

• Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long me.

• Do not try to move the monitor by pulling on the power cord.

• Do not cover the vents on the monitor.

• When moving the monitor, turn o and unplug the power cord. Make sure that all cables, including HDMI

cable and cables connected to other devices, are disconnected before moving it.

• Place the monitor out of children’s reach as they could damage it by hanging onto it.

Available Temperature & Humidity

• Operang Temperature : 32°F ~ 122°F / 0°C ~ 50°C

• Operang Humidity : 20 ~ 80% RH

Dot Defect (dead pixel) of TFT

ViewZ monitors are manufactured using high-end semiconductor technology with precision rangs of 99.9% and above. However, it may be the case that certain RGB and white pixels seem darker (or enrely unlit i.e. black).

Modern producon methods cannot guarantee an absolute fault-free monitor. To this eect, no LED manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered tolerable and dierent policies exist that govern the amount of these tolerable values.

While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can somemes form for which a separate ruling applies. A cluster is dened as an area of 5x5 pixels. ViewZ’s policy on pixel failure:

either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com

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FCC RF INTERFERENCE STATEMENT

Note

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instrucon manual, may cause harmful interference to radio communicaons. Operaon of this equipment in a residenal area is likely to cause harmful interference in which case the user will be required to correct the

interference at his own expense.

• Reorient or relocate the receiving antenna.

• Increase the separaon between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio, TV technician for help.

• Only shielded interface cable should be used.

Finally, any changes or modicaons to the equipment by the user not expressly approved by the grantee or manufacturer could void the users authority to operate such equipment.

► DOC COMPLIANCE NOTICE

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulaon of Canadian Department of communicaons.

Statement

• VGA and XGA are the registered trademark of IBM.

• VESA is the trademark of Video Electronics Standard Associaon.

• HDMI, HDMI logo and High-Denion Mulmedia Interface (high denion mulmedia digital interface) are the

trademark or registered trademark of HDMI Licensing LLC.

If some company or product trademark is not parcularly stated, the use of trademark has been fully recognized. Do not alter, decompile, disassemble, decode or conduct reverse engineering to the soware installed in the product, or

it can be deemed as breach of the law.

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Page 7

INSTALLATION

Installation Tools

The following tools may be required or recommended.

Stud Finder & Pencil Protecve Eye-wear Level Ladder

Phillips & Flathead Screwdriver

Automac Screwdriver

Phillips & Flathead Screwdriver Bit

Assembly Components - provided

Your ViewZ monitor is shipped with all proper installaon hardware and components. If there are parts missing and/or damaged, please stop the installaon and contact ViewZ USA at (888)-998-4399.

TFT-LED Monitor (Qty 1) 110V Power Cable (Qty 1), IR

Receiver (Qty 1), HDMI Cable (Qty 1)

RJ45 Cable (Qty 1),

Converter (RJ45 to RS232) (Qty 1)

User Manual (Qty 1)

Remote Controller (Qty 1)

Mounting Options

Your ViewZ monitor is compable with ViewZ monitor mounts. For more informaon, please contact ViewZ USA at (888)-998-4399.

Wall Mount

• Part #

Ceiling Mount

• Part #

VZ- WM71

VZ- CMKiT-04

• Tilng -15° ~ 0°

• Universal Mount

• Compable with

VZ-49/55UNBS

• Tilng -12° ~ +5°

• Universal Mount

• 35" ~ 70"

• Compable with

VZ-49/55UNBS

• Part #

VZ-XMS

• Max. Weight 154lb

• Universal Mount

• Compable with

VZ-49/55UNBS

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FEATURES

Features

• Creates a seamless display effect in multi-screen splicing

• Supports m rows and n columns (1 ≤ m ≤ 15, 1 ≤ n ≤ 15) in splicing and 15 x15 at most

• Remote control of RS232 serial port: each unit supports one RS232 input and loop-out

• Integrated multi-channel video signal type - HDMI, DVI, VGA, DP, video daisy-chained by HDMI up to 15x15.

• Auto color adjustment guarantees color uniformity in mult-screen splicing with a built-in control unit to make

the best adjustment of color

• The built-in picture cutting and compensation function can work with system software to accommodate large

screen splicing project

• Industrial cooling fan is equipped for heat dissipation and improved reliability, supporting 24/7 operation

• Supports 8 Lan V-BY-ONE with output resolution of 3840 × 2160 @60Hz

• Using the latest V-BY-ONE driver chip, the peripheral circuit is simpler and the power consumption is lower

• USB firmware upgrade function for easy maintenance and assembly

• Full hardware architecture: no CPU and operating system

• Powerful processing

• Quick start: Less than 8 seconds

• Automatic computer-driven temperature control system with the following settings: on/off/auto/user

• Supports Full HD resolution @ 1920 x 1080

• User-friendly operation.

• Control from external source available via protocol communication (RS-232)

Description

• Before operang the video wall monitor, please make sure you fully understand relevant prerequisites such as the specicaon or limitaon of H/W and S/W. ViewZ shall not be responsible for loss, damage or injury caused

by improper use of products.

• You are not allowed to copy, use, alter or disseminate this manual in whole or in part without prior wrien consent.

• Any and all product names, model names, labels, or company names used in this manual are the trademarks

and registered trademarks of ViewZ.

• If you have any advice or queson related to this manual, please contact our dealer, re-seller or our customer service representaves.

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Page 9

CONNECT EXTERNAL EQUIPMENTS

Interface Input Ports

The following image is the descripon of interface input ports

1. AUDIO OUT

2. USB - For upgrading SW

3. RS232 (RJ-45) IN - Serial Control / IR Receiver

4. RS232 (RJ-45) OUT - A - Serial Control

5. RS232 (RJ-45) OUT - B - Serial Control

6. VGA IN

Interface Resolution & Refresh Rate

Interface Input Source

Display Port

HDMI (2.0) In / Out

DVI-D In

VGA

Max Resoluon

3840 x 2160

1920 x 1080

a s dou uytre

7. DVI-D IN

8. DP IN

9. HDMI IN

10. HDMI OUT

11. POWER ON / OFF Switch

12. AC 110-240V IN

Refresh Rate

30Hz

60Hz

30Hz

60Hz

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REMOTE FUNCTION

Remote Controller

1. POWER ON

2. Number Key- For entering ID #s

3. ID(0) - To setup the ID

4. ARROW - OSD Control

5. ENTER - To conrm current OSD value

6. VGA - To select the VGA input source

7. DVI - To select the DVI input source

8. HDMI - To select the HDMI input source

9. No Funcon - VIDEO/PLAY/PAUSE/STOP/REV./FWD/

PREV./NEXT.

10. MUTE - Turn O the Sound (Audio Out)

11. POWER OFF

12. AUTO - Automac posion adjustment

13. SOURCE - Change the input source

14. MENU - Enter the OSD

15. EXIT - Exit the OSD

q w

e r t

y u

s d f g h

i o a

Display image, sound and custom sengs can be adjusted in OSD (On Screen Display) menu by remote controller. To adjust monitor seng value:

1. Press the 'MENU' buon to enter the OSD menu.

2. Press the 'SOURCE' buon, then press the ▲ / ▼ buons to select input source. Press the 'ENTER' buon to select a desired input source.

3. Press the ▲ / ▼ buons to select the desired sub-menu. The selected sub-menu will be highlighted.

4. Press the ◄ / ► buons to change the value you wish to adjust.

5. Press the 'ENTER' buon to conrm / the 'MENU/EXIT' buon to exit for saving adjustment value on sub-menu.

6. Press the 'MUTE' buon to on / o audio-out of monitor.

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Page 11

DAISY CHAIN CONFIGURATION

Video Wall Wiring Configurations - Daisy Chain

If user wants to use external HDMI input source to be displayed on mulple units, the connecon diagram of the video wall is as shown in the following gure (*Note - HDMI is the only source that daisy-chaining supports

IR Receiver

If you have mulple HDMI input sources, use a matrix to switch sources. The connecon diagram between the video wall and the matrix is as shown below (other signal input is an opon in this case)

Cat 5 Cable HDMI Cable

IR Receiver

Regarding the system connecon, the output channel of the matrix should correspond to the video wall screen one by one. It

means the output channel of the matrix should correspond to the screen q, and the output channel of the matrix should correspond to the screen w, according to this wiring, as shown above as shown, the upper le corner is the screen q, the

upper right corner is the screen w, the lower le corner is the screen e, and the lower right corner is the screen r.

HDMI Distributor

Cat 5 Cable HDMI Cable

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Page 12

CONTROL AND FUNCTION

Select Input Source

Press 'SOURCE' buon on monitor or on remote controller.

Press ▲ / ▼ buon to change input source and then press remote controller.

If you connect any input source, monitor will display current input source resoluon and frequency.

ENTER

buon to select input source on

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CONTROL AND FUNCTION

Image

▲/▼ MOVE ◄/►ADJUST

ENTER SELECT MENU RETURN

DYNAMIC

USER 1 & 2

SOFT

STANDARD

6500K

NORMAL

PICTURE MODE

Reduce contrast and sharpness

Applies user selected values - brightness, contrast,

sharpness, tint and color

BRIGHTNESS

CONTRAST

SHARPNESS

TINT

COLOR

Provide enhanced contrast and sharpness

Provide standard contrast and sharpness

Give the white color a reddish tint

Give the white color a neutral tint

Adjust the brightness

Adjusts the difference between the

lightest and darkest parts of the image

Adjusts projected image sharpness

Adjusts the image color balance of red

and green

Adjust the color value

COLOR MODE

VALUE

0 ~ 100

VALUE

9000K

USER 1 & 2

Give the white color a blue-ish tint

Apply user selected values - Red, Green & Blue

0 ~ 255

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Page 14

CONTROL AND FUNCTION

Image

▲/▼ MOVE ◄/►ADJUST

ENTER SELECT MENU RETURN

H-POSITION

V-POSITION

ClOCK

PHASE

AUTO ADJUST

1) Only available in VGA input

FUNCTION VALUE

Adjust the horizontal picture position

Adjust the vertical picture position

Adjust the number of horizontal picture elements

Adjust the vertical noise of screen image

Adjust the screen automatically

1 ~ 100

Press ENTER button on remote controller to set

auto adjust for screen

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Page 15

CONTROL AND FUNCTION

Image

▲/▼ MOVE ◄/►ADJUST

ENTER SELECT MENU RETURN

FUNCTION VALUE

So ID

Wall H Addr

Wall V Addr

Wall H End

Wall V End

Video Wall Set

Single Display

1) 'H_Addr:1 & V_Addr:1' is the le-top monitor. This physical address is controlled by manual selecon.

2) You can change the vaule of 'Wall H_Addr & Wall V_Addr' between 1 and 15. But the only available value is '1.'

3) You should select the horizontal locaon value between 1 and 15. The value '1' is assigned to the le-top corner monitor.

4) You should select the vercal locaon value between 1 and 15. The value '1' is assigned to the le-top corner monitor.

► To apply each monitor as one of the video wall system monitors, you should click 'Video Wall Set' aer the setup of 'Wall H/V End'

► To apply all of video wall system monitors, you should apply 1) ~ 4) process to each monitor

Monitor's physical location

The horizontal starting number of video wall monitors

The vertical starting number of video wall monitors

The horizontal location value of video wall monitors

The vertical location value of video wall monitors

Switch selected/entire monitors as one of video wall system

Switch selected/entire monitors as only one display monitor

H_Addr: 1 ~ 15, V_Addr: 1 ~ 15

1 ~ 15

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Page 16

CONTROL AND FUNCTION

Image - Video Wall Setup for HDCP

▲/▼ MOVE ◄/►ADJUST

ENTER SELECT MENU RETURN

FUNCTION VALUE

Generate ID

IR Control

Close OSD

Idener

So ID

1) Press the 'ID (0)' buon on the remote controller

2) On the ID OSD window, select 'Generate ID' and click it to create the own logical idencaon code ('Idener' on the le-boom)

3) Based on the 'Idener Code (Idener)', type the code into the "Idener 1 & Idener 2"

On the above picture, '238' is the Idener 1 and '54' is the Idener 2.

4) If this monitor is located at 2nd row & 3rd column (for ex. 3x3 videowall), type '2' on H_Addr and '3' on V_Addr

5) Click 'Applicaon' to be applied typed values. Then, click 'Close OSD'

► Aer this process, if you open the 'ID' OSD window, it will show default value. But, the values (for HDCP input) is already set it up

Creates the logical identification code (Identifier)

Sees the horizontal and vertical address of selected monitor

Close ID OSD window

The logical identification code created by 'Generate ID'

The Physical location address of video wall system monitors

Variable

H_Addr:1 ~ 15, V_Addr:1 ~ 15

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Page 17

CONTROL AND FUNCTION

Setup

Update Firmware Soware Restore Default

▲/▼ MOVE ◄/►ADJUST

ENTER SELECT MENU RETURN

MENU LANGUAGE

RESTORE DEFAULT

SOFTWARE UPDATE

EDID SWITCH

EDID 1.4

1) You can use USB drive to upgrade rmware of monitor.

Set the language of the OSD menu

Reset the monitor settings to the factory default

Update the monitor firmware by default

Change EDID version for HDCP Input

FUNCTION VALUE

English/Spanish/French/

Portuguese

YES/NO

1.4/ 2.0

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Page 18

MOUNTING GUIDE

Wall Mounting (Optional)

VZ-UNBS monitors are suitable for universal wall mount (not included).

Minimum 4 * M6 x L12 screws for

VZ-49UNBS / 55UNBS

1. VZ-49UNBS & VZ-55UNBS : Universal WALL MOUNT 600 x (100 x 4) mm

WARNING !

If user uses screws bigger and longer than M6 x L12 mm for VZ-49UNBS & VZ-55UNBS it may cause damage to the unit. Please use bolt of correct size and length as instructed.

Mounng Safety !

At least two people are recommended to safely install the mount and monitor.

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Page 19

RS232 (RJ-45) PIN ASSIGNMENT

PIN MAP

The following image is the descripon of RJ-45 PIN MAP

RS232 (DP9) RJ45

RXD (Received Data)

GND (Groud)

If your video wall system requires an unied

control by the central control (do not use provided video wall screen control

soware), please use the provided RJ45(RS-232) cables to congure the sytem. If

necessary, you can make your own

RJ-45(RS-232) cables based on the above pin map. If you have further quesons, please

contact ViewZ.

RJ45 Connector

Firmware Upgrade/Update Process

1. Download or copy Firmware le from ViewZ.

2. Copy the le to the empty USB

*Cauon - This le should be placed in the root folder of USB.

3. The soware name is xed as FLW_V56, BIN le type. Please note that the rmware le name should not be modied, otherwise the board cannot idenfy the rmware le.

4. Turn o the monitor and insert the USB drive to the USB interface of monitor.

5. Turn the power back on, then the monitor will be automacally upgraded/updated.

During the upgrade/update process, the power indicator will be ashing. When the upgrade/update is completedm the power indicator will stop ashing.

6. Aer the upgrade/update process, the monitor will relaunch, indicang the update/upgrade has been completed.

*Cauon - Do not turn o the power or remove the USB during upgrade/update process as the monitor board can be damaged in doing so.

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Page 20

SPECIFICATION

Model No. VZ-49UNBS VZ-55UNBS

Size & Type 49"

Panel Type

Pixel Pitch (mm)

Brightness

Contrast Ratio

Viewing Angle

LCD

Display Color

Response Time

Resolution

Active Display Area

Aspect Ratio

Bezel width (T / B / L / R)

Active to Active Bezel

Case Type

Operating Temperature

Storage Temperature

Operating Humidity

0.55926 (H) x 0.55926 (V) mm

49'' LED Backlit Monitor

450 cd/m²

5000 : 1

< 8ms (Gray to Gray)

1073.8 (H) x 604.0 (V) mm

0.096" x 0.053” / 2.3 x 1.2 mm

55"

55'' LED Backlit Monitor

0.630 (H) x 0.630 (V) mm

500 cd/m²

5000 : 1

178° / 178°

16.7 Million Colors

< 8ms (Gray to Gray)

1920 (H) x 1080 (V)

1209.6 (H) x 680.4 (V) mm

16 : 9

0.149” / 3.5 mm

Black Metal

32°F ~ 122°F / 0°C ~ 50°C

32°F ~ 140°F / 0°C - 60°C

20 ~ 80% RH

Weight

INTERFACE

Safety & EMC Certification

Electrical Ratings

Power Consumption

Accessories

Net : 53.13 lb / 24.1 kg

Gross : 74.07 lb / 33.6 kg

HDMI INPUT x 1 / OUTPUT x 1, DP INPUT x 1, DVI-D INPUT x 1, VGA (15Pin D-Sub) INPUT x 1,

RS232(RJ-45) INPUT x 1, RS232(RJ-45) OUTPUT x 2, AUDIO OUPUT x 1, USB (Upgrade) x 1

FCC / RoHS

AC 100-240V, 50/60Hz, 2.0A AC 100-240V, 50/60Hz

≤ 140 W (Max) / 0.5 W (Standby)

AC110V Power Cable x 1, HDMI Cable x 1, Manual x1, CAT5 Cable (RS232) x 1,

Remote Controller x 1, IR Receiver x 1, Converter (RJ45 to RS232) x 1

Net : 64.81 lb / 29.4 kg

Gross : 87.30 lb / 39.6 kg

≤ 180 W (Max) / 2.0 W (Standby)

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Page 21

TROUBLESHOOTING GUIDE

- Check the following before calling for service.

- If the same problems connue aer checking, contact the reseller you purchased the monitor from.

We recommend that you test with dierent input sources when you have trouble with the current

At start

No image or

Noise on the screen

input source. If symptom persists, follow the instrucons below. Aer following the instrucons below, please contact us at 1-888-99-VIEWZ.

- Make sure the cable is correctly plugged into the outlet.

- Make sure the power cable is correctly plugged into the monitor.

- Make sure the cable is correctly connected between monitor & source.

- Make sure to use RS-232/RJ-45 cable provided with the monitor

- Check the RS-232/RJ-45 cable connecon & Daisy chain wiring conguraon.

- Check the brightness seng and see if brightness is set to 'Ø'.

- Check the video source.

Incorrect display or

Half display

Flickering and

shadow image

The audio funcon is

not working

LED is ickering

or no image

- Check your video source

- Reset video source : connecon, cable replacement, seng & more

- Check your input source setting for resolution and phase (Hz)

- Check the volume and make sure MUTE is not on

- Check HDMI / BNC / Audio port cable connection

- Check the interface cable connecon and make sure it's plugged in correctly

- Check the input source

21User Manual Visit the ViewZ USA website at https://www.viewzusa.com

Page 22

TERMS OF WARRANTY / RMA

- The warranty period for this monitor is 3 years. The warranty will be voided for the scenarios listed below.

- You can also download the manual and informaon on VIEWZ web site: VIEWZUSA.COM

When power feed to the monitor exceeds capacity and causes damage.

Accident, Abuse, Misuse, Neglect, Fire, Water/liquids, Lightning or any act of nature.

Cases of

Damaged by dropping, throwing and hing the monitor.

Non-Warranty

Coverage

* Above informaon can be changed without nocaon - please check our website or contact ViewZ representave for the latest RMA service policy.

* When shipping the monitor for RMA, make sure to pack safely to ensure the monitor is not damaged during shipping.

Failure caused by user's attempt to modify the product.

Failure by limited life of parts such as LED lamps and any other consumables.

Damaged by using third party power cable, unstable power input and electric shock.

22 User ManualVisit the ViewZ USA website at https://www.viewzusa.com

Page 23

NOTE

23User Manual Visit the ViewZ USA website at https://www.viewzusa.com

Page 24

WARRANTY

ViewZ USA

LIMITED 3 YEAR WARRANTY

What and Who is Covered by this Limited Warranty and for How Long

ViewZ USA warrants this product to be free from defects in material and workmanship for 3 years to the original owner of this product. The limited warranty is valid only for the original purchaser of the product.

What ViewZ USA Will Do

At their sole discreon, ViewZ USA will repair or replace any product or product part that is defecve. If ViewZ USA chooses to replace a defecve product or part, a replacement product or part will be shipped to you at no charge, but you must pay

any labor costs.

What is Not Covered; Limitaons

ViewZ USA disclaims any liability for damage to mounts, adapters, displays, projectors, other property, or personal injury resulng, in whole or in part, from improper installaon, modicaon, use or misuse of its products.

ViewZ USA disclaims all other warranes, express or implied, including warranes of merchantability and tness for a parcular purpose. ViewZ USA is not responsible for incidental or consequenal damages, including but not limited to, inability to use its products or labor costs for removing and replacing defecve products or parts. Some states do not allow the exclusion or limitaon of incidental or consequenal damage, so the above limitaon or exclusion many not apply to you.

What Customers Must Do for Limited Warranty Service

If you discover a problem that you think may be covered by the warranty you MUST REPORT it in wring to the address below within thirty (30) days. Proof of purchase (an original sales receipt) from the original consumer purchaser must accompany all warranty claims. Warranty claims must also include a descripon of the problem, the purchaser’s name, address, and telephone number. General inquiries can be addressed to ViewZ USA Customer Service at 1-888-998-4399. Warranty claims will not be accepted over the

phone or by fax.

ViewZ USA

An: Warranty Claim 177 W. Orangethorpe Ave. Placena, CA 92870

How State Law Applies

This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.

Disclaimer

ViewZ USA intends to make this manual accurate and complete. However, ViewZ USA makes no claim that the informaon contained herein covers all details, condions or variaons, nor does it provide for every possible conngency in connecon with the installaon or use of this monitor. The informaon contained in this document is subject to change without noce or obligaon of any kind. ViewZ USA makes no representaon of warranty, expressed or implied, regarding the informaon contained herein. ViewZ USA assumes no responsibility for accuracy, completeness or suciency of the informaon contained in this document.

NORTH AMERICA

177 W. Orangethorpe Ave. Placena, CA 92870

USA and Canada

Phone: 1-888-998-4399 Fax: 1-714-996-1138 Other Locaons

Phone: (001) 888-998-4399 Fax: (001) 714-996-1138

24 User ManualVisit the ViewZ USA website at https://www.viewzusa.com

ViewZ VZ-49UNBS2x2-4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual