ViewSonic WPCC100 User Manual

WPCC100

Wireless 802.11g PC Card Adapter

User Guide

Copyright © ViewSonic Corporation, 2004. All rights reserved.
ViewSonic and the three birds logo are registered trademarks of

ViewSonic Corporation.
Microsoft and Windows are either registered trademarks or trademarks

of Microsoft Corporation in the United States and/or other countries.
Broadcom and the 125 High Speed Mode

Broadcom Corporation in the United States and other countries.
Corporate names and trademarks are the property of their respective

companies.

Disclaimer: ViewSonic
editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from furnishing this material, or the
performance or use of this product.

In the interest of continuing product improvement, ViewSonic
Corporation reserves the right to change product specifications without
notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by
any means, for any purpose without prior written permission from
ViewSonic Corporation.

Corporation shall not be liable for technical or

TM

logo are trademarks of

To meet your future needs and to receive additional product information
as it becomes available, register your ViewSonic

www.viewsonic.com

For Your Records

Product Name:

ViewSonic Wireless 802.11g PC Card Adapter

WPCC100
Model Number:
Document Number:
Serial Number:
Purchase Date:

VS10259

A-CD-WPCC100-1-UG

__________________

__________________

ViewSonic Wireless PC Card Adapter

®

product at:

Product Registration

Table of Contents

Chapter 1: Getting Started

Welcome 1
Package Contents 1
Features 2
LED Indicators 3

Chapter 2: Installation

System Requirements 5
Wireless Network Overview 5
Installation 6

Wireless Configuration 9
Verifying a Successful Installation 12
Uninstalling the Drivers 12

Chapter 3: Appendix

Wireless Configuration for Windows 98SE,
ME, and 2000 13
Troubleshooting 15
Customer Support 19
Specifications 20
Limited Warranty 21
Regulatory Information 23

ViewSonic Wireless PC Card Adapter

Chapter 1: Getting Started

Welcome

Congratulations on your purchase of a ViewSonic WPCC100

802.11g Wireless PC Card Adapter. This PC Card supports

both 802.11b and 802.11g wireless networks.

Package Contents

ViewSonic WPCC100

802.11g Wireless PC
Card Adapter

ViewSonic Wireless PC Card Adapter 1

Networking Companion CD

(with Setup Wizard and

User Guide)

NOTE: Insert this CD first.

User Guide

Features

• Up to 54Mbps signal rate at a frequency of 2.4GHz

• Wireless security using WEP or WPA with TKIP encryption

and EAP-type Authentication

• Supports both 802.11b and 802.11g wireless networks

• 32 bit Cardbus Interface

• Plug & Play Installation

• Supports 125 High Speed Mode

*

The WPCC100 Wireless PC Card Adapter performs at 125 High

Speed Mode only with routers or gateways that support this

protocol, such as the ViewSonic WR100 Wireless Router. If your
router or gateway does not support this protocol, however, the
WPCC100 will still work at standard 802.11g speed.

When operating at highest speeds, the WPCC100 achieves a
throughput of up to 34Mbps, which is the equivalent throughput of
a system following 802.11g protocol and operating at a signaling
rate of 125Mbps.

TM

*

2 ViewSonic Wireless PC Card Adapter

LED Indicators

Power LED

Link LED

Power LED - This indicator will light up when the PC Card
Adapter is powered on.

Link LED - This indicator will show the amount of network
traffic. The more this indicator blinks, the more network traffic
there is.

ViewSonic Wireless PC Card Adapter 3

4 ViewSonic Wireless PC Card Adapter

Chapter 2: Installation

System Requirements

• Microsoft Windows XP, Windows 2000, Windows ME, or

Windows 98 Second Edition (SE)

• Available PCMCIA slot (PC Card slot)

• 300MHz processor or higher

• Minimum 5MB free disk space

• Minimum 32MB RAM

• CD-ROM drive

Wireless Network Overview

Internet

Modem

ViewSonic Wireless PC Card Adapter 5

Wireless Router/
Gateway

Wireless
PC Card
Adapter

PC
Notebook

Installation

NOTE: The installation instructions below apply to
Windows XP. Instructions for Windows 98 SE, ME, and
2000 are noted where applicable, and configuration
instructions for these three operating systems are
located in the Appendix.

To install your ViewSonic
Adapter, do the following:

1 Insert the supplied Network Companion CD into the CD-

ROM drive of your PC. The software automatically starts
the Setup Wizard program.

NOTE:

If the CD does not auto-start, right-click

Explore

, double-click the CD-ROM icon, then double-click

the Setup icon.

2 From the home page of the ViewSonic Networking Setup

Wizard (see the illustration on next page), click Wireless
PC Card Adapter.

WPCC100 Wireless 802.11g PC Card

Start

, select

6 ViewSonic Wireless PC Card Adapter

3 From the next screen shown below, click WPCC100

Driver Installation.

4 Complete the InstallShield Wizard instructions starting

with the screen shown below.

5 After completing the on-screen instructions restart your

PC.

ViewSonic Wireless PC Card Adapter 7

NOTE for Windows 98 SE:

After restarting your PC, you may be asked to restart your
PC again and/or insert the Windows 98 SE CD. Please
follow these instructions.

6 With your PC powered on, insert the WPCC100 Wireless

PC Adapter into an available PC Card slot with the

ViewSonic bird logo facing up.
NOTE: Leave the PC turned on for the remaining

installation steps.

7 When the Found New Hardware Wizard dialog box

appears (shown below), click Next and complete the
remaining steps.

8 ViewSonic Wireless PC Card Adapter

8 Complete the Wireless Configuration procedure for your

operating system:

• If you are using Window XP, complete the instructions

in the next section, Wireless Configuration.

• If you are using Windows 98SE, ME, or 2000, see the

Appendix for configuration instructions.

Wireless Configuration

SUGGESTION:

configuration settings (Network Name [SSID], security settings,
etc.) of your wireless
write down these settings for later reference.

To configure your

1

From the Windows XP desktop, right-click the

Monitor

below), then select

(WZC)

To configure your WPCC100, you will need the

router or gateway

WPCC100

utility icon on the Windows status bar (shown

.

with Windows XP, do the following:

Enable Windows Zero Configuration

. For your convenience,

Wireless

Wireless Monitor utility icon

ViewSonic Wireless PC Card Adapter 9

The Wireless Network Connection screen displays.

An access point
(SSID) that does

not

have a network

key (WEP or WPA)

2 In the Available wireless networks list, click the network

name (SSID) that you want to join.

• If you selected an SSID without a network key (WEP or

WPA) associated with it, click Allow me to connect to
the selected wireless network, even though it is not
secure, then click Connect. See the Wireless Network
Connection screen shown on the previous page.

• If you selected an SSID with a network key, enter it in

the Network key field, re-enter it in the Confirm
network key field, un-check Enable IEEE 802.1x
authentication for this network, then click Connect.

See the Wireless Network Connection screen shown
on the next page.

• IMPORTANT: Be sure to un-check Enable IEEE 802.1x

authentication for this network.

10 ViewSonic Wireless PC Card Adapter

NOTE:

The WPCC100 Wireless 802.11g PC Card Adapter

An access point
(SSID) that
have a network key
(WEP or WPA)

IMPORTANT:

Un-check this box.

does

reads the Network Name (SSID) from accessible access points
and/or the router or gateway connected to your wireless
network. If you want to change/add an SSID or network key,
change the configuration settings on your wireless router or
gateway, repeat the WPCC100’s installation procedure using
the new settings.

ViewSonic Wireless PC Card Adapter 11

Verifying a Successful Installation

The simplest way to verify a successful installation is to try
opening your Internet browser. If it opens, installation is
complete.

For a more thorough way to verify a successful installation, do
the following:

1 Click Start, click Control Panel, select Classic View, click

System, select the Hardware tab, then click Device
Manager tab.

2

In the

System Properties

tab, then click

Device Manager

dialogue box, click the

.

Hardware

3 In the opened screen, expand Network Adapters double-

click Wireless 802.11g Network Adapter.
NOTE: If the

NOT be a red or yellow icon next to Wireless 802.11g
Network Adapter, such as a question mark (?).

WPCC100

is installed properly, there will

4 If you do see a yellow or red icon, do the following to

uninstall the drivers: Start (Windows desktop) Programs >
Wireless Network > Uninstall.

5 After uninstalling the drivers, repeat the installation

procedure described in the preceding pages.

Uninstalling the Drivers

To uninstall the driver and wireless utility software, do the
following:

1 Click Start on the Windows desktop.

2 Select: Programs > Wireless Network > Uninstall.

12 ViewSonic Wireless PC Card Adapter

Chapter 3: Appendix

Wireless Configuration for
Windows 98SE, ME, and 2000

SUGGESTION:

configuration settings (Network Name, security settings, etc.) of
your wireless router or gateway. For your convenience, write
down these settings for later reference.

Before you start configuring your
complete the Installation steps on Pages 5-9.

To configure your
2000, do the following:

1

Double-click
Windows status bar.

The
page).

To configure your WPCC100, you will need the

WPCC100

WPCC100

the Wireless Monitor utility icon on the

Wireless Monitor

with Windows 98SE, ME, or

Wireless Monitor utility icon

utility screen displays

, be sure you

(see the next

ViewSonic Wireless PC Card Adapter 13

2 Click the Profile Setting tab (shown above), then click

Add.

3 Enter the wireless configuration settings that are consistent

with your router, gateway, etc. This includes Profile Name
(optional), SSID (network name), Network Type, Transfer
Rate, WEP or WPA security settings, etc.

4 Click Complete, then click Connect.

14 ViewSonic Wireless PC Card Adapter

Troubleshooting

For the fastest solution to an installation problem, please
refer to the solutions below before contacting ViewSonic
Customer Support for assistance.

The setup wizard does not launch after I insert
the Networking Companion CD.

•

If the CD does not auto-start, right-click Start, select
Explore, double-click the CD-ROM icon, then double-click
the Setup icon.

• If the CD still does not respond, try inserting another CD to

make sure that the CD-ROM drive is functioning properly.

My PC does not recognize the Wireless PC Card
after installing it.

•

Verify that the WPCC100 Wireless PC Card is inserted all
the way into your computer’s PC Card slot with the
ViewSonic bird logo facing up.

• Check the distance to your router or gateway. It should be

within 100 feet of your computer.

• Uninstall the WPCC100 driver software, restart your PC,

then repeat the installation and wireless configuration steps
listed in Chapter 2.

My Wireless PC Card disconnects soon after
connecting.

For Windows XP only: Try disabling 802.1x authentication:

1 Click Start, select Connect To, select Show all

Connections, then double-click the name of your wireless

network.

2 On the General tab, click Properties.
3 Click the Wireless Networks tab.
4 Under Preferred Networks, click Network Name (SSID).

ViewSonic Wireless PC Card Adapter 15

5 Click the Authentication tab, un-check the Enable IEEE

802.1X for this network (if it is selected). If you can not
select this check box, then you are not using 802.1x
authentication.

The WPCC100 does not work properly after
installation.

•

Make sure that the WPCC100 is correctly installed.
Verify that the WPCC100 is firmly inserted into the
PCMCIA slot inside your computer.

• Verify that you are using the correct wireless settings.

You might have incomplete or incorrect wireless settings
for your adapter. To connect successfully, the wireless
adapter on your notebook PC must have the same network
name (SSID), and wireless security (WEP and/or WPA)
information as your router or gateway.

• Reset your router or gateway. Turn off or unplug your

router or gateway, wait at least 10 seconds, then turn it
back on again. When the status lights indicate that the
router or gateway is functioning, try accessing the Internet
from your PC connected to your wireless network.

NOTE: (For advanced users) You may need to move a
card currently in slot 1 to another slot in your notebook PC.
Troubleshoot conflicts among your device resources.

• Look for conflicts among your device resources. Try

using Windows Troubleshooting to verify that the
WPCC100 is not trying to use computer resources already
being used by another piece of hardware.

My network is slow.

•

Try decreasing the number of computers or programs that
are simultaneously accessing your network.

•

Contact your Internet Service Provider (ISP) to verify that
there are no problems with your connection, such as
scheduled maintenance, line issues, or other problems. If
you are still not satisfied with your connection speed, you
might want to inquire about upgrading to a faster connection.

16 ViewSonic Wireless PC Card Adapter

After installing my WPCC100, my PC goes into
Safe Mode when Windows starts.

You might have a resource conflict in Windows.

•

Resolve any device conflicts in the Windows operating

•

system. You can use Windows Troubleshooting to ensure
that your WPCC100 is not trying to use computer
resources already being used by another piece of
hardware.

My wireless notebook PC cannot connect to the
Internet.

•

Verify that you can access the Internet from another
PC in your wireless network. If other computers also

cannot access the Internet, the problem might be with your
router or gateway, broadband modem, or Internet service
provider (ISP).

• Check for range problems. You might be out of range of

the wireless router, gateway, or access point. Place the
computer with the wireless adapter in the same room as
your router or gateway and try connecting again. If you can
connect to the wireless network, you might previously have
been out of range.

• Check for interference problems. Wireless signals can

be affected by interference from other wireless devices
such as 2.4 gigahertz (GHz) cordless phones, microwave
ovens, and neighboring wireless networks. Move the other
devices further from your wireless networking hardware as
needed, and avoid using them while connected to your
network. To minimize interference from another wireless
network, try changing channels on your router.

• Verify that you are using the correct wireless settings.

You might have incomplete or incorrect wireless settings
for your adapter. To connect successfully, the wireless
adapter on your computer must have the same network
name (SSID), wireless channel, and wireless security
(WEP and/or WPA) information as your router or gateway.

ViewSonic Wireless PC Card Adapter 17

• Reset your broadband modem. Turn off the modem for 5

to 10 seconds. Restart the modem, and wait for it to
connect to your ISP. After the status lights on your modem
indicate that it is connected, and the status lights on your
router or gateway show that you have a working wide area
network (WAN) connection, try accessing the Internet from
your wireless computer again.

• Reset your router or gateway. Turn off or unplug your

router or gateway, wait at least 10 seconds, then turn it
back on again. When the status lights indicate that the
router or gateway is functioning, try accessing the Internet
from your PC connected to your wireless network.

18 ViewSonic Wireless PC Card Adapter

Customer Support

Before contacting ViewSonic Customer Support, check
the Troubleshooting section for possible solutions to any
setup problems you have.

NOTE:

For Customer Support or product service you will need

to provide the product’s serial number (on the back of the unit).

Country/
Region

United
States

Canada www.viewsonic.com/support T: [phone]

Website
(with email address)

www.viewsonic.com/support T: [phone]

T = Telephone
F = FAX

F: [phone]

F: [phone]

The websites shown above provide the most current email
addresses for your Customer Support queries.

ViewSonic Wireless PC Card Adapter 19

Specifications

WLAN Standards:
IEEE 802.11g
IEEE 802.11b

Frequency Range 2.4GHz~2.4835Hz (subject to local

Interface 32 Bit Cardbus

LED Status Indicator Power and wireless link/activity

Antenna Internal antenna with diversity support

Number of Channels 802.11b: USA and Canada - 11

Output Power Max. 100 mW

Range 802.11b: 11 Mbps up to 180m outdoors

Modulation 802.11b:

Network modes Infrastructure and Ad Hoc

Software Support Window s XP, Windows 98SE, Windows

Wireless Security 64/128 bit WEP encryption, WPA (Windows

Power Consumption Tx peak: 550 mA @ 3.3VDC

Product Dimensions 118mm (W) x 54mm (H) x 9mm (D)

Packaging Dimensions 230mm (W) x 152mm (H) x 41mm (D)

Weight Net
Gross

Temperature Range

Humidity 15%~95%
Regulatory FCC part 15C, WHQL, IC, Wi-Fi, BSMI, DGT,

54, 48, 36, 24, 18, 12, 9, 6 Mbps bit rate
11, 5.5, 2, 1 Mbps bit rate

regulations)

802.11g: USA and Canada - 13

60m indoors.

802.11g: 54 Mbps up to 50m outdoors
20m indoors.

11 Mbps and 5Mbps - CCK
2 Mbps - DQPSK
1 Mbps - DQPSK

802.11g: OFDM

2000, Windows ME

XP, SP, and Windows 2000 SP4 only) and

802.1x

Rx peak: 350 mA @ 3.3VDC
Idle: 225 mA @ 3.3VDC
Radio disabled: <10mA@ 3.3VDC

4.6” (W) x 2.1” (H) x 0.4”(D)

9.0” (W) x 6.0” (H) x 1.6”(D)

0.08 lb. (40 g)

0.65 lb. (294 g)

0~40

°C (operating), -20~65°C (stored)

CCC, SRRC, C-Tick

20 ViewSonic Wireless PC Card Adapter

Limited Warranty

Wireless Network Adapter Products

What the warranty covers:

ViewSonic
from defects in material and workmanship during the warranty period. If
a ViewSonic Wireless Network Adapter product proves to be defective
in material or workmanship during the warranty period, ViewSonic will,
at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or
refurbished parts or components.

VIEWSONIC AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES AND
CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

ANY SOFTWARE THAT MAY BE INCLUDED WITH THIS PRODUCT IS
PROVIDED FREE OF CHARGE AND ON AN “AS IS” BASIS, WITHOUT
WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY
WARRANTIES THAT IT IS FREE OF DEFECTS, MERCHANTABLE, FIT
FOR A PARTICULAR PURPOSE, NON-INFRINGING, OR COMPATIBLE
WITH ANY OTHER SOFTWARE. FOR YOUR SPECIFIC RIGHTS AND
DUTIES, PLEASE SEE THE END-USER LICENSE AGREEMENT (EULA)
CONTAINED WITHIN THE SOFTWARE FOR YOUR PRODUCT.

How long the warranty is effective:

ViewSonic Wireless Network Adapter products are warranted for one
(1) year for all parts and one (1) year for all labor from the date of the
first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

Software.
Any product on which the serial number has been defaced, modified or

removed.
Damage, deterioration or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,

unauthorized product modification, or failure to follow instructions
supplied with the product.

Repair or attempted repair by anyone not authorized by ViewSonic.
Damage to or loss of any programs, data or removable storage media.
Software or data loss occurring during repair or replacement.
Any damage of the product due to shipment.
Removal or installation of the product.
Causes external to the product, such as electrical power fluctuations or

failure.

®

warrants its Wireless Network Adapter products to be free

(Page 1 of 2)

ViewSonic Wireless PC Card Adapter 21

Use of supplies or parts not meeting ViewSonic's specifications.
Normal wear and tear.
Any other cause which does not relate to a product defect.
Removal, installation, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact
ViewSonic Customer Support. You will need to provide your product's
serial number.

To obtain service under warranty, you will be required to provide (a) the
original dated sales slip, (b) your name, (c) your address, (d) a
description of the problem, and (e) the serial number of the product.

Take or ship the product freight prepaid in the original container to an
authorized ViewSonic service center or ViewSonic.

For additional information or the name of the nearest ViewSonic service
center, contact ViewSonic.

Limitation of implied warranties:

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH
EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.

Exclusion of damages:

VIEWSONIC'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR
REPLACEMENT OF THE PRODUCT. VIEWSONIC SHALL NOT BE
LIABLE FOR:

DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN
THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS
OF USE OF THE PRODUCT, LOSS OF DATA, LOSS OF TIME, LOSS
OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF
GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS,
OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

ANY OTHER DAMAGES, WHETHER INCIDENTAL,
CONSEQUENTIAL OR OTHERWISE.

ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.

Effect of state law:

This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Some states do not allow
limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and
exclusions may not apply to you.

ViewSonic Wireless Network Adapter Products Warranty (V1.0)
Release Date: June 3, 2004

(Page 2 of 2)

22 ViewSonic Wireless PC Card Adapter

Regulatory Information

FCC Statement

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician

for help.

FCC Caution

Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate this equipment.

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.

ViewSonic Wireless PC Card Adapter 23

IMPORTANT: FCC Radiation Exposure
Statements

This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment.

This device complies with FCC RF Exposure limits set forth
for an uncontrolled environment, under 47 CFR 2.1093
paragraph (d)(2).

This transmitter must not be co-located or operating in

conjunction with any other antenna or transmitter.

ViewSonic Corporation declares that VS10259 (FCC ID: MXF­C921217G) is limited in CH1~CH11 by specified firmware
controlled in the U.S.A.

24 ViewSonic Wireless PC Card Adapter

Canada IC Compliance Statement

Low Power License-Exempt Radio communication Devices
(RSS-210)

1. Warning Note: Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including
interference that may cause undesired operation of the
device.

2. Operation in 2.4GHz band: To prevent radio interference
to the licensed service, this device is intended to be operated
indoors and away from windows to provide maximum
shielding.
Equipment (or its transmit antenna) that is installed outdoors
is subject to licensing.

Exposure of Humans to RF Fields for
Portable Radio Equipment (RSS-102)

1 Portable radios, including handheld, body worn or push-to-

talk models (PTT) require Specific Absorption Rate (SAR)
evaluation. Portable radios are herein defined as radios
that have their radiating elements normally operating 20
cm or less from the body of the user or of nearby persons.

2 This device has been tested for compliance with the RF

exposure (SAR) limits for humans, as specified in Health
Canada's Safety Code 6.

3 Health Canada’s address is:775 Brookfield Road, Ottawa,

Ontario Canada K1A 1C1; Tel: [phone] / Fax:(613)
941-1734; e-mail: [e-mail].

ViewSonic Wireless PC Card Adapter 25

CE Conformity for Europe

The device complies with the requirements of
the EEC directive 89/336/EEC as amended by
92/31/EEC and 93/68/EEC Art.5 with regard to
“Electromagnetic compatibility, and 73/23/EEC
as amended by 93/68/EEC Art.13 with regard
to “Safety."

26 ViewSonic Wireless PC Card Adapter

ViewSonic Corporation