Viewsonic VX3276-MHD-3 User Guide

Page 1

VX3276-MHD-3

Display User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No. VS18391

P/N: VX3276-MHD-3

Page 2

Thank you for choosing ViewSonic®

As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic®!

Page 3

Safety Precauons

Please read the following Safety Precautions before you start using the device.

• Keep this user guide in a safe place for later reference.

• Read all warnings and follow all instructions.

• Sit at least 18" (45 cm) away from the device.

• Allow at least 4" (10 cm) clearance around the device to ensure proper

ventilation.

• Place the device in a well-ventilated area. Do not place anything on the device

that prevents heat dissipation.

• Do not use the device near water. To reduce the risk of fire or electric shock, do

not expose the device to moisture.

• Avoid exposing the device to direct sunlight or other sources of sustained heat.

• Do not install near any heat sources such as radiators, heat registers, stoves, or

other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.

• Use a soft, dry cloth to clean the external housing. For more information, refer

to the "Maintenance" section of this manual.

• Avoid touching the screen, as oil may collect on the screen if you touch it.

• Do not touch the screen surface with sharp or hard objects, as it may cause

damage to the screen.

• Do not place the device on cloth or other materials that may be placed between

the product and supporting furniture.

• When moving the device, be careful not to drop or bump the device on

anything.

• Do not place the device on an uneven or unstable surface. The device may fall

over resulting in an injury or a malfunction.

• Do not place any heavy objects on the device or connection cables.

• Always use cabinets, stands, or installation methods recommended by the

manufacturer of the device set.

• Always use furniture that can safely support the device.

• Always ensure the device is not overhanging the edge of the supporting

furniture.

• Do not place the device on tall furniture, such as cupboards or bookcases,

without anchoring both the furniture and the device to a suitable support.

• Always educate children about the dangers of climbing on furniture to reach the

device or related equipment.

Page 4

• Do not place the monitor where children are likely to be present.

• Do not place items that might tempt children to climb, such as toys and remote

controls, on the top of the device or furniture on which the product is placed.

• If smoke, an abnormal noise, or a strange odor is present, immediately turn the

device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.

• Do not attempt to circumvent the safety provisions of the polarized or

grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.

• When connecting to a power outlet, Do not remove the grounding prong. Please

ensure grounding prongs are never removed.

• Always route and manage cords and cables connected to your device so they

cannot be tripped over, pulled, or grabbed.

• Protect the power cord from being treaded upon or pinched, particularly at the

plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.

• Disconnect the power plug from the power outlet if the device is not being used

for a long period of time.

• Please confirm the distribution system installed in the building. The system

should provide a circuit breaker rated at 120/240V, 20A.

• Only use attachments/accessories, such as carts, stands, tripods, brackets or

tables, specified by the manufacturer.

• When a cart is used, use with caution when moving the cart/equipment

combination to avoid injury from tipping over.

• Refer all servicing to qualified service personnel. Service will be required when

the unit has been damaged in any way, such as:

 if the power-supply cord or plug is damaged.  if liquid is spilled onto or objects fall into the unit.  if the unit is exposed to rain or moisture.  if the unit does not operate normally or has been dropped.

• When using ear-/headphones, adjust the volume to appropriate levels, or

hearing damage may result.

Page 5

• Fastening the display to a wall or fixed object using cordage or other restraining

devices can help support the weight of the display in order to prevent the display from falling over.

Hole paern

(W x H)

100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm

Interface Pad

Pad Hole Screw Specicaon & Quanty

(W x H x D)

M4 x 10 mm

4 pieces

VESA wall mounng hole

NOTE:

• Restraining device/cordage should be able to withstand 100N force.

• Make sure the cordage is straightened, and any slack is removed. The back

of the device shall face the wall to ensure the device cannot tilt under external force.

• Make sure the display does not tilt under external force at any height and

rotation angle of the device.

• If the existing display is going to be retained and relocated, the same

considerations as above should be applied.

Page 6

Contents

Safety Precautions ....................................................... 3

Introduction ................................................................ 8

Package Contents ...................................................................................................8

Product Overview ................................................................................................... 9

Front and Rear View ................................................................................................ 9

I/O Ports ................................................................................................................. 9

Initial Setup ............................................................... 10

Installing the Stand ............................................................................................... 10

Wall Mounting ...................................................................................................... 11

Using the Security Slot .......................................................................................... 13

Making Connections .................................................. 14

Connecting to Power ............................................................................................14

Connecting External Devices ................................................................................15

Using the Monitor ..................................................... 16

Adjusting the Viewing Angle ................................................................................. 16

Tilt Angle Adjustment ............................................................................................ 16

Turning the Device On/Off ...................................................................................17

Game Mode Menu ................................................................................................ 18

Quick Menu ........................................................................................................... 19

Hot Keys ................................................................................................................ 20

Configuring the Settings .......................................................................................22

General Operations ............................................................................................... 22

On-Screen Display (OSD) Menu Tree .................................................................... 24

Appendix ................................................................... 28

Specifications ........................................................................................................28

Glossary ................................................................................................................30

Troubleshooting ...................................................................................................34

Maintenance.........................................................................................................36

General Precautions .............................................................................................. 36

Cleaning the Screen ............................................................................................... 36

Cleaning the Case .................................................................................................. 36

Page 7

Regulatory and Service Information .......................... 37

Compliance Information ....................................................................................... 37

FCC Compliance Statement ................................................................................... 37

Industry Canada Statement ................................................................................... 37

CE Conformity for European Countries ................................................................. 37

Declaration of RoHS2 Compliance......................................................................... 38

Indian Restriction of Hazardous Substances ......................................................... 39

Product Disposal at End of Product Life ................................................................ 39

Customer Service .................................................................................................. 41

Limited Warranty .................................................................................................. 42

Mexico Limited Warranty ...................................................................................... 45

Page 8

Introducon

Package Contents

• Monitor

• Power cord

• Video cable

• Quick start guide

NOTE: The power cord and video cables included in your package may vary

depending on your country. Please contact your local reseller for more

informaon.

Page 9

Product Overview

Front and Rear View

I/O Ports

DP HDMI VGA

HDMI

12345

VGA

1. DisplayPort 2. HDMI 3. VGA

4. Audio In 5. Audio Out 6. AC IN

NOTE: For more informaon about the 1( )/2/3/4/5/Power( ) key and its

funcons, refer to “Hot Keys” on page 20.

Page 10

Inial Setup

Installing the Stand

NOTE: Always place the device on a at, stable surface. Failure to do so may

cause the device to fall and become damaged, or result in personal injury.

Page 11

Wall Mounng

NOTE: Only use UL Cered wall mount kits.

100 mm

DP HDMI VGA

Refer to the table below for the standard dimensions for wall mount kits.

Maximum

14 kg 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm

Hole paern

(W x H)

Interface Pad

(W x H x D)

Pad Hole

Screw Specicaon

& Quanty

M4 x 12 mm

4 pieces

NOTE: Wall mount kits are sold separately. To obtain a wall mounng kit,

contact ViewSonic® or your local dealer.

1. Turn o the device and disconnect all cables.

2. Place the device on a at, stable surface with the screen facing down.

3. Remove the monitor stand.

1 2

Page 12

4. Using the four spacers with adhesive backs, carefully line them up with each

mounng hole and aach them.

5. Aach the mounng bracket to the VESA mounng holes at the rear of the

device. Then secure it with four (4) screws (M4 x 12 mm).

6. Follow the instrucons that come with the wall mounng kit to mount the

monitor onto the wall.

Page 13

Using the Security Slot

To help prevent the device from being stolen, use a security slot locking device to

secure the device to a xed object.

Addionally, fastening the monitor to a wall or xed object using a security cable

can help support the weight of the monitor in order to prevent the monitor from falling over.

Below is an example of seng up a security slot locking device on a table.

Page 14

Making Connecons

This secon guides you on how to connect the monitor with other equipment.

Connecng to Power

1. Connect the power cord to the AC IN jack at the rear of the device.

2. Connect the power cord plug to a power outlet.

DP HDMI VGA

Page 15

Connecng External Devices

DP HDMI VGA

HDMI

VGA

HDMI

Page 16

Using the Monitor

Adjusng the Viewing Angle

Tilt Angle Adjustment

Tilt the monitor forwards or backwards to the desired viewing angle (-4˚ to 15˚).

NOTE: When adjusng, support the stand rmly with one hand while lng the

monitor forwards or backwards with the other hand.

1616

Page 17

Turning the Device On/O

1. Plug the power cord into a power outlet.

2. Press the Power buon to turn on the monitor.

3. To turn the monitor o, press the Power buon again.

DP HDMI VGA

NOTE: The monitor will sll consume some power as long as the power cord

is connected to the power outlet. If the monitor is not being used for a

long period of me, please disconnect the power plug from the power

outlet.

Using the Control Panel Keys

Use the control panel keys to access the Quick Menu, acvate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the sengs.

1( )

Power( )

Page 18

Game Mode Menu

Press the 1( ) key to acvate the Game Mode Menu.

GAMER 1

GAMER 2

GAMER 3

FPS 1

FPS 2

RTS

MOBA

Off

Exit

NOTE: Follow the key guide that appears on the screen to select the opon or

make adjustments.

Page 19

Quick Menu

Press the 2/3/4/5 key to acvate the Quick Menu.

ViewMode

Contrast/Brightness

Input Select

Main Menu

Exit

NOTE: Follow the key guide that appears on the screen to select the opon or

make adjustments.

Menu Descripon

ViewMode Select one of the preset color sengs.

Contrast/Brightness Adjust the contrast or brightness level.

Input Select Select the input source.

Main Menu Enter the On-Screen Display Menu.

Exit Exit the Quick Menu.

Page 20

Hot Keys

OSD Lock/Unlock

Locking OSD

Press and hold for 10s

to lock OSD

OSD Lock/Unlock

OSD Locked

When the On-Screen Display (OSD) Menu is o, you can quickly access special funcons by using the control panel keys.

Key Descripon

2 + 3 Press and hold the keys to lock/unlock the OSD Menu.

When the menu appears on the screen, connue holding both

keys for 10 seconds to lock/unlock the OSD Menu.

If the OSD Menu is locked, the below message will appear on the screen:

Page 21

Key Descripon

Power Lock/Unlock

Locking Power Button

Press and hold for 10s

to lock power

Power Lock/Unlock

Power Button Locked

2 + 4 Press and hold the keys to lock/unlock the Power button.

When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button.

If the Power button is locked, the below message will appear on the screen:

3 + 5 Press the keys to display/hide the boot up screen when the device

is turned on.

Boot Up Screen On/Off

Off

Press to turn on

Page 22

Conguring the Sengs

General Operaons

1. Press the 2/3/4/5 key to acvate the Quick Menu, then press the 4 key to display the On-Screen Display (OSD) Menu.

Input

Select

D-Sub

HDMI

DisplayPort

Audio Adjust

Color Adjust ViewMode

75%

Manual Image

Adjust

1920 x 1080 @ 60Hz

Setup Menu

2. Press the 1( ) or 2 key to select the main menu. Then press the 3 key to enter the selected menu.

Contrast/Brightness

Color Temperature

Input

Select

Color Space

Color Range

HDR

Audio Adjust

Contrast

Brightness

75%

Color Adjust ViewMode

Manual Image

Adjust

Standard

1920 x 1080 @ 60Hz

Setup Menu

Page 23

3. Press the 1( ) or 2 key to select the desired menu opon. Then press the 3 key

to enter the sub-menu.

Input

Select

Contrast/Brightness

Color Temperature

Color Space

Color Range

Audio Adjust

HDR

Color Adjust ViewMode

sRGB

Bluish

Cool

Native

Warm

User Color

75%

Manual Image

Adjust

Standard

1920 x 1080 @ 60Hz

Setup Menu

4. Press the 1( ) or 2 key to adjust/select the seng. Then press the 3 key to conrm.

Input

Select

Contrast/Brightness

Color Temperature

Color Space

Color Range

Audio Adjust

HDR

Color Adjust ViewMode

sRGB

Bluish

Cool

Native

Warm

User Color

75%

Manual Image

Adjust

Standard

1920 x 1080 @ 60Hz

Setup Menu

NOTE: Certain menu opon adjustments do not require the user to press the 3

key to conrm the selecon. Follow the key guide to select the opon or

make adjustments.

5. Press the 4 key to return to the previous screen.

Page 24

On-Screen Display (OSD) Menu Tree

Main Menu Sub-menu Menu Opon

Input Select

Audio Adjust

ViewMode

D-Sub HDMI DisplayPort Volume (-/+, 0~100)

Mute

Audio Input

Standard

O

Audio In HDMI DisplayPort

Black Stabilizaon

Advanced DCR (-/+, 0/25/50/75/100) Blue Light Filter (-/+, 0~100)

Response Time

(-/+, 0/10/20/30/40/50/60/70/ 80/90/100)

Standard Advanced

Recall

Ultra Fast

Page 25

Main Menu Sub-menu Menu Opon

ViewMode

Game Gamer 1/2/3

FPS 1 FPS 2 RTS MOBA

Black

Stabilizaon

Advanced DCR

Blue Light Filter

Response Time

Rename ABCD... Recall

(-/+, 0/10/20/3 0/40/50/60/70 /80/90/100)

(-/+, 0/25/50/75/100)

(-/+, 0~100)

Standard Advanced Ultra Fast

Movie Web Text MAC Mono

Page 26

Main Menu Sub-menu Menu Opon

Color Adjust

Contrast/Brightness

Color Temperature sRGB

Color Space (HDMI/DP only)

Color Range (HDMI/DP only)

Contrast (-/+, 0~100) Brightness (-/+, 0~100)

Bluish Cool

Nave

Warm

User Color

Auto RGB YUV Auto Full Range Limited Range

Red (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100)

Manual Image Adjust

HDR (HDMI/DP only)

Auto Image Adjust (D-Sub only)

H./V. Posion

(D-Sub only) Horizontal Size

(D-Sub only) Fine Tune

(D-Sub only)

Sharpness

Aspect Rao

Auto

O

Horizontal Posion

Vercal Posion

(-/+, 0~100)

(-/+, 0/25/50/75/100)

4:3 5:4 16:9 16:10

Overscan (HDMI/DP only)

O

Page 27

Main Menu Sub-menu Menu Opon

Setup Menu

Language Select English

Français Deutsch Español Italiano Suomi

Русский

Türkçe

日本語

한국어

繁體中文简体中文

Adapve Sync (HDMI/DP only)

Resoluon Noce

O

Informaon

OSD Timeout (-/+, 5/15/30/60)

OSD Background

Power Indicator

Auto Power O

Sleep (HDMI/DP only)

ECO Mode

O

30 Minutes 45 Minutes 60 Minutes 120 Minutes

O

Standard

Opmize

Conserve

DDC/CI

Memory Recall

O

Page 28

Appendix

Specicaons

Item Category Specicaons

LCD Type IPS, Color a-Si TFT Acve Matrix 1920 x 1080 LCD;

0.3638 (H)mm x 0.3638 (V)mm pixel pitch Display Size 80 cm, 31.5" real diagonal Color Filter RGB vercal stripe Glass Surface

Input Signal Video Sync Analog

Compability PC up to 1920 x 1080

Macintosh up to 1920 x 1080 Recommended 1920 x 1080 @ 60Hz

Resoluon

Power Adapter

Supported • 1920 x 1080 @ 50, 60, 75Hz

Input Voltage AC 100-240V, 50/60Hz (auto switch)

Anti-Glare (Semi-Glossy, Haze 1%), Hard Coang (3H)

VGA: fh: 24-86 KHz, fv: 50-75 Hz

TMDS digital (100 Ω)

HDMI(v. 1.4): fh: 24-86 KHz, fv: 50-75 Hz DisplayPort (v. 1.4): fh: 24-86 KHz, fv: 50-75 Hz

• 1680 x 1050 @ 60Hz

• 1600 x 1200 @ 60Hz

• 1600 x 900 @ 60Hz

• 1440 x 900 @ 60, 75Hz

• 1440 x 576 @ 50Hz

• 1400 x 1050 @ 60, 75Hz

• 1366 x 768 @ 60Hz

• 1360 x 768 @ 60Hz

• 1280 x 1024 @ 50, 60, 75Hz

• 1280 x 960 @ 50, 60, 75Hz

• 1280 x 800 @ 60, 75Hz

• 1280 x 768 @ 50, 60, 75Hz

• 1280 x 720 @ 60Hz

• 1152 x 900 @ 66Hz

• 1152 x 870 @ 75Hz

• 1152 x 864 @ 60, 75Hz

• 1024 x 768 @ 50, 60, 70, 72, 75Hz

• 1024 x 600 @ 60Hz

• 848 x 480 @ 60Hz

• 832 x 624 @ 75Hz

• 800 x 600 @ 56, 60, 72, 75Hz

• 720 x 576 @ 50Hz

• 720 x 480 @ 60Hz

• 720 x 400 @ 70Hz

• 640 x 480 @ 50, 60, 66, 72, 75Hz

• 640 x 400 @ 60, 70Hz

• 640 x 350 @ 70Hz

Page 29

Item Category Specicaons

Display Area Full Scan (H x V) 698.4 x 392.85 mm (27.49” x 15.47”) Audio Speaker 2W x 2

Operang condions

Storage

condions

Dimensions Physical

Wall Mount Dimensions 100 x 100 mm Weight Physical 6.2 kg (13.6 lbs) Power saving

modes

Do not set the graphics card in your computer to exceed these ming modes; doing so may result in permanent damage to the display.

Please use the power adapter from ViewSonic® or an authorized source only.

Temperature 0° C to 40° C (32° F to 104° F) Humidity 20% to 90% (non-condensing) Altude 16,404 feet (5 km) Temperature -20° C to 60° C (-4° F to 140° F) Humidity 5% to 90% (non-condensing) Altude 40,000 feet (12.1 km)

713 x 504 x 230 mm

(W x H x D)

(28.1” x 19.8” x 9.1”)

On 36W (Typical) [without audio]

37W (Typical) [with 50% audio]

O ≤ 0.3W

Page 30

Glossary

This secon describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabecal order.

NOTE: Some terms may not be applicable to your monitor.

Advanced DCR

Advanced DCR technology automacally detects the image signal and

intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.

Audio Adjust

Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.

Auto Detect

If the current input source has no signal, the monitor will automacally switch to the next input opon. This funcon, on some models, is disabled

by default.

Blue Light Filter

Adjusts the lter that blocks high-energy blue light for a more comfortable

viewing experience.

Brightness

Adjusts background black levels of the screen image.

Page 31

Color Adjust

Provides several color adjustment modes, to help adjust the color sengs to t the user’s needs.

Color Space

Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).

Color Temperature

Allows users to select specic color temperature sengs to further

customize their viewing experience.

Panel Default Panel Original Status

sRGB Standard color space used for the Windows system. Bluish Set the color temperature to 9300K. Cool Set the color temperature to 7500K. Nave Default color temperature. Recommended for general use. Warm Set the color temperature to 5000K.

Contrast

Adjusts the dierence between the image background (black level) and the

foreground (white level).

Informaon

Displays the ming mode (video signal input) coming from the graphics

card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for

instrucons on changing the resoluon and refresh rate (vercal frequency).

NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resoluon

is 1024 x 768 and the refresh rate is 60Hz.

Input Select

Toggles between the various input opons that are available for the

monitor.

Page 32

Manual Image Adjust

Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments.

Memory Recall

Returns the adjustments back to factory sengs if the display is operang in a factory preset ming mode listed in the “Specicaons” of this manual.

NOTE: (Excepon) This control does not aect changes made in the

“Language Select” or “Power Lock” seng.

Overscan

Refers to a cropped image on your monitor’s screen. A seng on your

monitor zooms in on movie content, so that you cannot see the outermost

edges of the lm.

Resoluon Noce

The noce tells users that the current viewing resoluon is not the correct nave resoluon. This noce will appear in the display sengs window when seng up the display resoluon.

Response Time

Adjusts the response me, creang smooth images without streaking, blurring, or ghosng. A low response me is perfect for the most graphic-

intense gaming, and provides amazing visual quality while watching sports

or acon movies.

Setup Menu

Adjusts On-Screen Display (OSD) Menu sengs. Many of these sengs can acvate on-screen display nocaons so users do not have to reopen the

menu.

Sharpness

Adjusts the picture quality of the monitor.

Page 33

ViewMode

ViewSonic’s unique ViewMode feature oers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specically designed to deliver an opmized viewing experience for dierent screen applicaons.

Page 34

Troubleshoong

This secon describes some common problems that you may experience when

using the monitor.

Problem or Issue Possible Soluons

No power • Make sure you have turned on the monitor by

pressing the Power buon.

• Make sure the power cord is properly and securely connected to the monitor and power outlet.

• Plug another electrical device into the power outlet to verify that the outlet is supplying power.

Power is On, but no image appears on screen

Wrong or abnormal colors

Screen image is too light or dark

Screen image cuts in

• Make sure the video cable connecng the monitor to the computer is properly and securely connected.

• Adjust the brightness and contrast sengs.

• Make sure the correct input source is selected.

• If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper

connecon.

• Connect the monitor to another computer.

• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

• Adjust brightness and contrast sengs via the OSD Menu.

• Reset the monitor to factory sengs.

• Make sure the correct input source is selected.

and out

Screen image is blurred

The screen isn’t centered correctly

• Check for bent or broken pins in the video cable connector.

• Make sure the video cable connecng the monitor to the computer is properly and securely connected.

• Adjust the resoluon to the correct Aspect Rao.

• Reset the monitor to factory sengs.

• Adjust the horizontal and vercal controls via the OSD Menu.

• Check the Aspect Rao.

• Reset the monitor to factory sengs.

Page 35

Problem or Issue Possible Soluons

The screen appears yellow

The OSD Menu does not appear on the screen/the OSD controls are inaccessible

Control panel keys do not work

Some menus aren’t selectable in the OSD

No audio output • If using ear-/headphones, ensure the mini stereo

• Make sure the “Blue Light Filter” is O.

• Check whether the OSD Menu is locked. If yes, press and hold the 2 and 3 key for 10 seconds.

• Turn o the monitor, unplug the power cord, plug it back in, and then turn on the monitor.

• Reset the monitor to factory sengs.

• Press only one key at a me.

• Restart the computer.

• Adjust the ViewMode or the input source.

• Reset the monitor to factory sengs.

jack is connected.

• Make sure the volume is not muted, nor set to 0.

• Check the Audio Input seng.

The monitor will not adjust

USB devices connected to the monitor do not work

The external device is connected, but no image appears on the screen

• Make sure there are no obstrucons near or on the monitor, and that there is adequate spacing.

• For more informaon, see “Adjusng the Viewing Angle”.

• Make sure the USB cable is connected properly.

• Try changing to another USB port (if applicable).

• Some USB devices require a higher electric current; connect the device directly to the computer.

• Make sure the Power is On

• Adjust brightness and contrast via the OSD Menu.

• Check the connecng cable and make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper

connecon.

Page 36

Maintenance

General Precauons

• Make sure the monitor is turned o and the power cable is unplugged from the power outlet.

• Never spray or pour any liquid directly onto the screen or case.

• Handle the monitor with care, as a darker-colored monitor, if scued, may show marks more clearly than a lighter-colored monitor.

Cleaning the Screen

• Wipe the screen with a clean, so, lint-free cloth. This removes dust and other parcles.

• If the screen is sll not clean, apply a small amount of non-ammonia, nonalcohol based glass cleaner onto a clean, so, lint-free cloth; then wipe the

screen.

Cleaning the Case

• Use a so, dry cloth.

• If the case is sll not clean, apply a small amount of non-ammonia, non-alcohol

based, mild non-abrasive detergent onto a clean, so, lint-free cloth, then wipe

the surface.

Disclaimer

• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.

• ViewSonic® will not be liable for damage resulng from use of any ammonia or alcohol-based cleaners.

Page 37

Regulatory and Service Informaon

Compliance Informaon

This secon addresses all connected requirements and statements regarding regulaons. Conrmed corresponding applicaons shall refer to nameplate labels

and relevant markings on the unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operaon is subject to the following two condions: (1) this device may not cause harmful interference, and (2) this

device must accept any interference received, including interference that may

cause undesired operaon. This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protecon against harmful interference in a residenal installaon. This equipment generates, uses, and

can radiate radio frequency energy, and if not installed and used in accordance

with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that interference will not occur in a parcular installaon. If this equipment does cause harmful interference to radio or television recepon, which can be determined by turning the equipment o and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separaon between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cauoned that changes or modicaons not expressly approved

by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES-003 (B)/NMB-003(B)

CE Conformity for European Countries

The device complies with the EMC Direcve 2014/30/EU and Low Voltage Direcve 2014/35/EU.

Page 38

The following informaon is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaraon of RoHS2 Compliance

This product has been designed and manufactured in compliance with Direcve 2011/65/EU of the European Parliament and the Council on restricon of the use

of certain hazardous substances in electrical and electronic equipment (RoHS2

Direcve) and is deemed to comply with the maximum concentraon values issued by the European Technical Adaptaon Commiee (TAC) as shown below:

Substance

Lead (Pb) 0.1% < 0.1% Mercury (Hg) 0.1% < 0.1%

Cadmium (Cd) 0.01% < 0.01% Hexavalent Chromium (Cr6⁺) 0.1% < 0.1% Polybrominated biphenyls (PBB) 0.1% < 0.1% Polybrominated diphenyl ethers

(PBDE) Bis(2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1% Butyl benzyl phthalate (BBP) 0.1% < 0.1% Dibutyl phthalate (DBP) 0.1% < 0.1% Diisobutyl phthalate (DIBP) 0.1% < 0.1%

Concentraon

0.1% < 0.1%

Proposed Maximum

Actual

Concentraon

Certain components of products as stated above are exempted under the Annex

III of the RoHS2 Direcves as noted below:

• Copper alloy containing up to 4% lead by weight.

• Lead in high melng temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

• Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

• Lead in dielectric ceramic in capacitors for a rated voltage of 125 V AC or 250 V DC or higher.

Page 39

Indian Restricon of Hazardous Substances

Restricon on Hazardous Substances statement (India). This product complies

with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in

concentraons exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exempons set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is commied to working and living green. Thank you for being part of Smarter, Greener Compung. Please visit the

ViewSonic® website to learn more.

USA & Canada:

http://www.viewsonic.com/company/green/recycle-program/

Europe:

http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan:

https://recycle.epa.gov.tw/

Page 40

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microso, Windows, and the Windows logo are registered trademarks of Microso Corporaon in the United States and other countries.

ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are

registered trademarks of ViewSonic® Corporaon.

VESA is a registered trademark of the Video Electronics Standards Associaon.

DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protecon

Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporaon has determined that this product meets the ENERGY STAR® guidelines for energy eciency.

Disclaimer: ViewSonic® Corporaon shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequenal damages resulng from furnishing this material, or the performance or use of this product.

In the interest of connuing product improvement, ViewSonic® Corporaon reserves the right to change product specicaons without noce. Informaon in this document may change without noce.

No part of this document may be copied, reproduced, or transmied by any means, for any purpose without prior wrien permission from ViewSonic® Corporaon.

VX3276-MHD-3_UG_ENG_1a_2021-02-19

Page 41

Customer Service

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product’s serial number.

Country/ Region Website Country/ Region Website

Asia Pacic & Africa

Australia

中国 (China)

Hong Kong (English)

Indonesia

日本 (Japan)

Malaysia

Myanmar

New Zealand

Philippines

臺灣 (Taiwan)

Việt Nam

www.viewsonic.com/au/

www.viewsonic.com.cn

www.viewsonic.com/hk-en/

www.viewsonic.com/id/

www.viewsonic.com/jp/

www.viewsonic.com/my/

www.viewsonic.com/mm/

www.viewsonic.com/nz/

www.viewsonic.com/ph/

www.viewsonic.com/tw/

www.viewsonic.com/vn/

Bangladesh

香港 (繁體中文)

India

Israel

Korea

Middle East

Nepal

Pakistan

Singapore

ประเทศไทย

South Africa & Maurius

www.viewsonic.com/bd/

www.viewsonic.com/hk/

www.viewsonic.com/in/

www.viewsonic.com/il/

www.viewsonic.com/kr/

www.viewsonic.com/me/

www.viewsonic.com/np/

www.viewsonic.com/pk/

www.viewsonic.com/sg/

www.viewsonic.com/th/

www.viewsonic.com/za/

Americas

United States

Lan America

Europe

Deutschland

Россия

Türkiye

United Kingdom

www.viewsonic.com/us

www.viewsonic.com/la

www.viewsonic.com/eu/

www.viewsonic.com/de/

www.viewsonic.com/ru/

www.viewsonic.com/tr/

www.viewsonic.com/uk/

Canada

France

Қазақстан

España

Україна

www.viewsonic.com/us

www.viewsonic.com/fr/

www.viewsonic.com/kz/

www.viewsonic.com/es/

www.viewsonic.com/ua/

Page 42

Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and

workmanship during the warranty period. If a product proves to be defecve

in material or workmanship during the warranty period, ViewSonic® will, at its

sole opon, and as your sole remedy, repair or replace the product with a similar

product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will

be covered by the balance of the me remaining on the customer’s original limited

warranty and the warranty period will not be extended. ViewSonic® provides

no warranty for any third-party soware whether included with the product or installed by the customer, installaon of any unauthorized hardware parts or

components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes

and does not cover” secon).

How long the warranty is eecve:

ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from

the date of the rst consumer purchase.

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modied, or removed.

• Damage, deterioraon, or malfuncon resulng from:

 Accident, misuse, neglect, re, water, lightning, or other acts of nature,

unauthorized product modicaon, or failure to follow instrucons supplied

with the product.  Repair or aempted repair by anyone not authorized by ViewSonic®.  Damage to or loss of any programs, data, or removable storage media.  Normal wear and tear.  Removal or installaon of the product.

• Soware or data loss occurring during repair or replacement.

• Any damage of the product due to shipment.

Page 43

• Causes external to the product, such as electric power uctuaons or failure.

• Use of supplies or parts not meeng ViewSonic’s specicaons.

• Failure of owner to perform periodic product maintenance as stated in the User Guide.

• Any other cause which does not relate to a product defect.

• Damage caused by stac (non-moving) images displayed for lengthy periods of

me (also referred to as image burn-in).

• Soware - Any third-party soware included with the product or installed by the customer.

• Hardware/Accessories/Parts/Components – Installaon of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).

• Damage to, or abuse of, the coang on the surface of the display through inappropriate cleaning as described in the product User Guide.

• Removal, installaon, and set-up service charges, including wall-mounng of the product.

How to get service:

• For informaon about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.

• To obtain warranty service, you will be required to provide: (a) the original dated

sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and

(e) the serial number of the product.

• Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.

• For addional informaon or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitaon of implied warranes:

There are no warranes, express or implied, which extend beyond the descripon contained herein including the implied warranty of merchantability and tness for a parcular purpose.

Page 44

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages

based upon inconvenience, loss of use of the product, loss of me, loss of prots, loss of business opportunity, loss of goodwill, interference with business relaonships, or other commercial loss, even if advised of the possibility of such

damages.

• Any other damages, whether incidental, consequenal or otherwise.

• Any claim against the customer by any other party.

• Repair or aempted repair by anyone not authorized by ViewSonic®.

Eect of state law:

This warranty gives you specic legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitaons on implied warranes and/or do not allow the exclusion of incidental or consequenal damages, so the above limitaons and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty informaon and service on ViewSonic® products sold outside of the

U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao,

and Taiwan Excluded) is subject to the terms and condions of the Maintenance

Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at:

http://www.viewsonic.com/eu/ under “Support/Warranty Informaon”.

Display Warranty Term Template In UG VSC_TEMP_2007

Page 45

Mexico Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product

proves to be defecve in material or workmanship during the warranty period, ViewSonic® will, at its sole opon, repair or replace the product with a like product.

Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is eecve:

ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour

from the date of the rst consumer purchase.

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modied or removed.

• Damage, deterioraon, or malfuncon resulng from:

 Accident, misuse, neglect, re, water, lightning, or other acts of nature,

unauthorized product modicaon, unauthorized aempted repair, or failure to follow instrucons supplied with the product.

 Causes external to the product, such as electrical power uctuaons or

failure.  Use of supplies or parts not meeng ViewSonic®’s specicaons.  Normal wear and tear.  Any other cause which does not relate to a product defect.

• Any product exhibing a condion commonly known as “image burn-in” which

results when a stac image is displayed on the product for an extended period of me.

• Removal, installaon, insurance, and set-up service charges.

Page 46

How to get service:

For informaon about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the aached “Customer Service” page). You

will need to provide your product’s serial number, so please record the product

informaon in the space provided below on your purchase for your future use.

Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records

Product Name: Model Number: Document Number: Serial Number: Purchase Date: Extended Warranty Purchase? (Y/N) If so, what date does warranty expire?

• To obtain warranty service, you will be required to provide (a) the original dated

sales slip, (b) your name, (c) your address, (d) a descripon of the problem, and

(e) the serial number of the product.

• Take or ship the product, in the original container packaging, to an authorized ViewSonic® service center.

• Round trip transportaon costs for in-warranty products will be paid by ViewSonic®.

Limitaon of implied warranes:

There are no warranes, express or implied, which extend beyond the descripon contained herein including the implied warranty of merchantability and tness for a parcular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages

damages.

• Any other damages, whether incidental, consequenal or otherwise.

• Any claim against the customer by any other party.

• Repair or aempted repair by anyone not authorized by ViewSonic®.

Page 47

Contact Informaon for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporavo Interpalmas,

Col. San Fernando Huixquilucan, Estado de México

Tel: (55) 3605-1099 hp://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: [email protected]

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: [email protected]

Chihuahua:

Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: [email protected]

Distrito Federal:

QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : [email protected]

Villahermosa:

Compumantenimietnos Garanzados, S.A. de C.V.

AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: [email protected]

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: [email protected]

Cuernavaca:

Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: [email protected]

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: [email protected]

Guerrero Acapulco:

GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

MERIDA:

ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: [email protected]

Tijuana:

STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico

LCD Mexico Warranty Term Template In UG VSC_TEMP_2008

Monterrey:

Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: [email protected]

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. [email protected]

FOR USA SUPPORT:

ViewSonic® Corporaon 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688

E-Mail: hp://www.viewsonic.com

Page 48