IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No. VS17110
P/N: VX3217-2KC-MHD
Page 2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity. At
ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
2
Page 3
Safety Precautions
Please read the following Safety Precautions before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Sit at least 18" (45 cm) away from the device.
• Allow at least 4" (10 cm) clearance around the device to ensure proper
ventilation.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer to
the "Maintenance" section on page 45.
• Oil may collect on the screen as you touch it. To clean the greasy spots on the
screen, refer to the "Maintenance" section on page 45.
• Do not touch the screen surface with sharp or hard objects, as it may cause
damage to the screen.
• When moving the device, be careful not to drop or bump the device on anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
3
Page 4
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from the
equipment. Ensure that the power outlet is located near the equipment
so that it is easily accessible.
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
• Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power supply cord or plug is damaged if liquid is spilled onto or objects fall in the unit if the unit is exposed to moisture if the unit does not operate normally or has been dropped.
NOTICE: LISTENING THROUGH EAR-/HEADPHONES AT A HIGH VOLUME FOR
EXTENDED PERIODS CAN CAUSE HEARING DAMAGE/HEARING LOSS. When using
ear-/headphones, adjust the volume to appropriate levels, or hearing damage
may result.
NOTICE: THE MONITOR MAY OVERHEAT AND SHUTDOWN! If the device shuts
down automatically, please turn on your monitor again. After rebooting, change
your monitor's resolution and refresh rate. For details, please refer to the
graphics card's user guide.
NOTE:The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
information.
7
Page 8
Product Overview
Front View
(Game Mode)
1
42
Power button
3 5
Display screen
NOTE:For more information about the 1(Game Mode)/2/3/4/5 key and its
functions, refer to “Hot Keys” on page 21
Rear View
Security Slot
HDMI portMiniDP
DisplayPort
Audio Out port
AC IN jack
8
Page 9
Initial Setup
This section provides detailed instructions for setting up your monitor.
Installing the Stand
1. Place the device on a flat, stable surface with the screen facing down.
2. Align and connect the two (2) screw holes on the monitor with the monitor
stand’s neck.
3. Connect the monitor stand’s base to the monitor stand’s neck with the three (3)
screws provided.
9
Page 10
4. Lift the device into its upright position on a flat, stable surface.
NOTE: Always place the device on a flat, stable surface. Failure to do so may
cause the device to fall and damage the device and/or result in personal
injury.
10
Page 11
Wall Mounting
Refer to the table below for the standard dimensions for wall mount kits.
Maximum
Loading
14kg100 x 100 mm 115 x 115 x 2.6 mmØ 5mm
NOTE: Wall mount kits are sold separately.
1. Turn off the device and disconnect all cables.
2. Place the device on a flat, stable surface with the screen facing down.
3. Remove the monitor stand’s base by unscrewing the three (3) screws from the
monitor stand’s neck.
Hole pattern
(W x H)
Interface Pad
(W x H x D)
Pad
Hole
Screw Specification &
Quantity
M4 x 8mm
4 pieces
11
Page 12
4. Remove the monitor stand’s neck by unscrewing the two (2) screws connected to
the monitor.
5. Attach the mounting bracket to the VESA mounting holes at the rear of the
device. Then secure it with four (4) screws (M4 x 8 mm).
100 mm
100 mm
6. Follow the instructions that come with the wall mounting kit to mount the
monitor onto the wall.
12
Page 13
Using the Security Slot
To help prevent the device from being stolen, use a security slot locking device to
secure the device to a fixed object.
Below is an example of setting up a security slot locking device on a table.
13
Page 14
Making Connections
This section guides you on how to connect the monitor with other equipment.
Connecting to Power
1. Connect the power cord to the AC IN jack at the rear of the device.
2. Connect the power cord plug to a power outlet.
1
2
14
Page 15
Connecting External Devices
HDMI Connection
Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect
the other end of the cable to the HDMI port of your computer.
NOTE:The monitor is equipped with two HDMI 1.4 ports.
21
15
Page 16
DisplayPort Connection
Connect one end of a DisplayPort cable to the DisplayPort or mini DP port. Then
connect the other end of the cable to the DisplayPort or mini DP port of your
computer.
NOTE:To connect the monitor to the Thunderbolt port (v. 1&2) on you Mac,
connect the mini DP end of the “mini DP to DisplayPort cable” to the
Thunderbolt ouput of your Mac. Then connect the other end of the cable
to the DisplayPort of the monitor.
16
Page 17
Audio Connection
Plug the audio jack of the ear-/headphones into the Audio Out port of the monitor.
Additionally, you can connect the monitor to a sound bar using an audio cable.
NOTE: The monitor is also equipped with dual speakers.
17
Page 18
Using the Monitor
Turning the Device On/Off
1. Plug the power cord into a power outlet.
2. Press the Power button to turn on the monitor.
3. To turn the monitor off, press the Power button again.
NOTE: The monitor will still consume some power as long as the power cord is
connected to the power outlet. If the monitor is not being used for a long
period of time, please disconnect the power plug from the power outlet.
18
Page 19
Using the Control Panel Keys
ViewMode
Contrast/Brightness
Input Select
Main Menu
Exit
Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate
the On-Screen Display (OSD) Menu, and change the settings.
1
3 5
(Game Mode)
Quick Menu
Press the 2/3/4/5 key to activate the Quick Menu.
ViewMode
Contrast/Brightness
Input Select
2 4
Main Menu
Exit
NOTE:Follow the key guide that appears on the bottom of the screen to select
the option or make adjustments.
ViewMode
Select one of the preset color settings.
Standard
Game
Movie
Web
Text
MAC
Mono
19
Page 20
Contrast/Brightness
Adjust the contrast or brightness level.
Input Select
Select the input source.
Contrast
70
Brightness
100
HDMI 1
HDMI 2
DisplayPort
Exit
Exit the Quick Menu.
NOTE: Use the 5 key to exit the Quick Menu.
20
Page 21
Hot Keys
1
OSD Lock/Unlock
Locking OSD
Press and hold for 10s
to lock OSD
OSD Lock/Unlock
OSD Locked
When the On-Screen Display (OSD) Menu is off, you can quickly access special
functions by using the control panel keys.
KeyDescription
2 + 3Press and hold the keys to lock/unlock the OSD Menu.
When the menu appears on the screen, continuing holding both keys
for 10 seconds to lock/unlock the OSD Menu.
If the OSD Menu is locked, the below message will appear on the
screen:
21
Page 22
KeyDescription
3
Power Lock/Unlock
Locking Power Button
Press and hold for 10s
to lock power
Power Lock/Unlock
Power Button Locked
2 + 4Press and hold the keys to lock/unlock the Power button.
When the menu appears on the screen, continue holding both keys
for 10 seconds to unlock/lock the Power button.
If the Power button is locked, the below message will appear on the
screen:
3 + 5Press the keys to display/hide the boot up screen when the device is
turned on.
Boot Up Screen On/Off
Off
Press to turn on
22
Page 23
Configuring the Settings
General Operations
1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
VX3217-2KC-mhd
Input
Select
MiniDP
DisplayPort
HDMI 2
HDMI 1
Audio Adjust
Color Adjust ViewMode
75%
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
2. Press the 1(Game Mode) or 2 key to select the main menu. Then press the 3 key
to enter the selected menu.
VX3217-2KC-mhd
Input
Select
Mute
Audio Adjust
75%
50Volume
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
Color Adjust ViewMode
23
Page 24
3. Press the 1(Game Mode) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu.
VX3217-2KC-mhd
Input
Select
Volume
Mute
Audio Adjust
Color Adjust ViewMode
On
Off
75%
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
4. Press the 1(Game Mode) or 2 key to adjust/select the setting. Then press the 3
key to confirm.
VX3217-2KC-mhd
Input
Select
Volume
Mute
Audio Adjust
Color Adjust ViewMode
On
Off
75%
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
24
Page 25
NOTE: Certain menu option adjustments do not require the user to press the
3 key to confirm the selection. Follow the key guide that appears on the
bottom of the screen to select the option or make adjustments.
Input
Select
VX3217-2KC-mhd
Audio Adjust
Volume
Mute
75%
Color Adjust ViewMode
On
Off
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
Input
Select
VX3217-2KC-mhd
Audio Adjust
Volume
Mute
75%
50
Manual Image
Adjust
2560 x 1440 @ 75Hz
Color Adjust ViewMode
Key GuideKey Guide
5. Press the 4 key to return to the previous menu.
NOTE: To exit the OSD Menu, press the 4 key until the OSD Menu disappears.
Setup Menu
25
Page 26
On-Screen Display (OSD) Menu Tree
Main MenuSub-menuMenu Option
Input SelectMiniDP
DisplayPort
HDMI 2
HDMI 1
Audio AdjustVolume(-/+, 0~100)
MuteOn
Off
ViewModeStandardLow Input LagOn
Black Stabilization(-/+, 0/10/20/30/40/50/60/70/80/
Advanced DCR(-/+, 0/50/75/100)
Blue Light Filter(-/+, 0~100)
Response TimeStandard
Off
90/100)
Advanced
Ultra Fast
Recall
GameGAMER 1/2/3Low Input LagOn
Off
Black Stabilization(-/+, 0/10/20/30/4
0/50/60/70/80/90
/100)
Advanced DCR(-/+, 0/50/75/100)
Blue Light Filter(-/+, 0~100)
Response TimeStandard
Advanced
Ultra Fast
RenameABCDE
Recall
FPS 1
Movie
Web
Text
MAC
Mono
FPS 2
RTS
MOBA
26
Page 27
Main MenuSub-menuMenu Option
Color AdjustContrast/
Brightness
Color Temperature sRGB
Color SpaceAuto
Color RangeAuto
Contrast(-/+, 0~100)
Brightness(-/+, 0~100)
Bluish
Cool
Native
Warm
User ColorRed(-/+, 0~100)
Green(-/+, 0~100)
Blue(-/+, 0~100)
RGB Mode
YUV Mode
Full Range
Limited Range
Manual Image
Adjust
Sharpness(-/+,
0/25/50/75/100)
Aspect RatioFill Aspect Ratio
Full Screen
OverscanOn
Off
27
Page 28
Main MenuSub-menuMenu Option
Setup MenuLanguageEnglish
Français
Deutsch
Español
Italiano
Suomi
Svenska
Русский
Türkçe
Česká
日本語
한국어
繁體中文
简体中文
Resolution NoticeOn
Off
Information
OSD Timeout(-/+, 5/15/30/60)
OSD BackgroundOn
Off
Power IndicatorOn
Off
Auto Power OffOn
Off
Sleep30 Minutes
45 Minutes
60 Minutes
120 Minutes
Off
ECO ModeStandard
Optimize
Conserve
DDC/CIOn
Off
Memory Recall
28
Page 29
Menu Options
Input Select
1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1(Game Mode) or 2 key to select Input Select. Then press the 3 key to
enter the Input Select menu.
VX3217-2KC-mhd
Input
Select
MiniDP
DisplayPort
HDMI 2
HDMI 1
Audio Adjust
Color Adjust ViewMode
75%
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
3. Press the 1(Game Mode) or 2 key to select the desired input source. Then press
the 3 key to confirm the selection.
29
Page 30
Audio Adjust
1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1(Game Mode) or 2 key to select Audio Adjust. Then press the 3 key to
enter the Audio Adjust menu.
VX3217-2KC-mhd
Input
Select
Volume
Mute
Audio Adjust
Color Adjust ViewMode
75%
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
3. Press the 1(Game Mode) or 2 key to select the desired option. Then press the 3
key to enter its sub-menu.
4. Press the 1(Game Mode) or 2 key to adjust/select the setting, and press the 3 key
to confirm the selection (if applicable).
Menu OptionDescription
VolumeAdjust the volume level.
MuteEnable this option to temporarily turn off the sound.
30
Page 31
ViewMode Menu
1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1(Game Mode) or 2 key to select ViewMode. Then press the 3 key to
enter the ViewMode menu.
VX3217-2KC-mhd
Input
Select
Standard
Game
Movie
Web
Text
MAC
Mono
Audio Adjust
Color Adjust ViewMode
75%
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
3. Press the 1(Game Mode) or 2 key to select the setting. Then press the 3 key to
confirm the selection.
Menu OptionDescription
StandardSelect this option for general use.
GameSelect this option for playing games.
MovieSelect this option for watching movies.
WebSelect this option for surfing the web.
TextSelect this option for text-based tasks.
MACSelect this option when connecting to Mac computers.
MonoSelect this option for monochrome.
31
Page 32
Color Adjust Menu
NOTE:Some sub-menus may not be adjustable depending on the user’s custom
settings.
1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1(Game Mode) or 2 key to select Color Adjust. Then press the 3 key to
enter the Color Adjust menu.
VX3217-2KC-mhd
Input
Select
Contrast/Brightness
Color Temperature
Color Space
Color Range
Audio Adjust
Color Adjust ViewMode
75%
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
3. Press the 1(Game Mode) or 2 key to select the menu option. Then press the 3
key to enter its sub-menu.
4. Press the 1(Game Mode) or 2 key to select the setting. Then press the 3 key to
confirm the selection.
NOTE:Some sub-menu options may have another sub-menu. To enter the
respective sub-menu, press the 3 key. Follow the key guide that appears
on the bottom of the screen to select the option or make adjustments.
Menu OptionDescription
Contrast/
Brightness
Contrast
Adjust the degree of difference between the lightest and
darkest parts of the picture and change the amount of black
and white in the image.
Brightness
Adjust the background black levels of the screen image.
32
Page 33
Menu OptionDescription
Color Temperature Select the color temperature setting.
• sRGB: Lower brightness and more natural colors.
• Bluish: Set the color temperature to 9300K.
• Cool: Set the color temperature to 7500K.
• Native: Default color temperature. Recommended for
regular use.
• Warm: Set the color temperature to 5000K.
• User Color: Adjust red, green, and blue values as desired.
Color SpaceAllows users to choose which color space they would like to
use for color output.
• Auto: Automatically recognizes the color format and black
and white levels.
• RGB: The input signal color format is RGB.
• YUV: The input signal color format is YUV.
Color RangeThe monitor can detect the input signal color range
automatically. You can manually change the color range
options to fit the correct color range if the colors are not
displayed correctly.
• Auto: Automatically recognizes the color format and black
and white levels.
• Full Range: Black and white levels are full.
• Limited Range: Black and white levels are limited.
33
Page 34
Manual Image Adjust Menu
1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1(Game Mode) or 2 key to select Manual Image Adjust. Then press the
3 key to enter the Manual Image Adjust menu.
VX3217-2KC-mhd
Input
Select
Sharpness
Aspect Ratio
Overscan
Audio Adjust
Color Adjust ViewMode
75%
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
3. Press the 1(Game Mode) or 2 key to select the menu option. Then press the 3
key to enter its sub-menu.
4. Press the 1(Game Mode) or 2 key to adjust/select the setting. Then press the 3
key to confirm (if applicable).
Menu OptionDescription
SharpnessAdjust the picture quality.
Aspect RatioSelect the aspect ratio of the monitor.
OverscanAutomatically enlarge the original picture horizontally and
vertically to an equal aspect ratio that fills the screen.
34
Page 35
Setup Menu
1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1(Game Mode) or 2 key to select Setup Menu. Then press the 3 key to
enter the Setup Menu menu.
VX3217-2KC-mhd
Input
Select
Resolution Notice
OSD Background
Power Indicator
Auto Power Off
Multi-Picture
Audio Adjust
Language
Information
OSD Size
Sleep
Eco Mode
DDC/CI
Color Adjust ViewMode
75%
Manual Image
Adjust
2560 x 1440 @ 75Hz
Setup Menu
3. Press the 1(Game Mode) or 2 key to select the menu option. Then press the 3
key to enter its sub-menu.
4. Press the 1(Game Mode) or 2 key to select the setting. Then press the 3 key to
confirm the selection.
NOTE:Some sub-menu options may have another sub-menu. To enter the
respective sub-menu, press the 3 key. Follow the key guide that appears
on the bottom of the screen to select the option or make adjustments.
35
Page 36
Menu OptionDescription
LanguageSelect an available language for the OSD Menu.
Resolution NoticeEnable this option to allow the system to inform users that
the current viewing resolution is not the correct native
resolution.
Resolution Notice
For best picture quality,
change resolution to 2560x1440
Clear
Message
Disable
Message
Press the 1(Game Mode) key to hide the message or press the
3 key to disable this function.
InformationDisplay the monitor information.
OSD TimeoutSet the length of time the OSD Menu remains on the screen.
OSD BackgroundShow/Hide the OSD background when the OSD Menu appears
on the screen.
Power IndicatorSet the Power Indicator On or Off. If the setting is set to On,
the power indicator lights blue when the device is turned on.
Auto Power OffEnable this option to allow the monitor to automatically turn
off after a certain amount of time.
SleepSet the amount of idle time before the monitor enters “Sleep
mode”.
ECO ModeChoose between various modes, based on power
consumption.
DDC/CIEnable this option to allow the monitor control via the
graphics card.
Memory RecallResets all settings to their default values.
36
Page 37
Appendix
Specifications
ItemCategorySpecifications
LCDTypeTFT, Active Matrix 2560 x 1440 LCD;
0.272 (H)mm x 0.272(V)mm pixel pitch
Display Size80 cm, 32” (31.5” viewable)
Color FilterRGB vertical stripe
Glass SurfaceAnti-Glare type, 3H hard coating
Input SignalVideo SyncTMDSdigital(100Ω)
HDMI: f
DP: fh:24-113 Khz, fv:50-75 Khz
CompatibilityPCup to 2560 x 1440
Macintoshup to 2560 x 1440
Recommended2560 x 1440 @ 75Hz
Resolution
Power Adapter
1
Supported• 2560 x 1440 @ 60Hz
• 1920 x 1080 @ 60Hz
• 1680 x 1050 @ 60Hz
• 1440 x 900 @ 60Hz
• 1280 x 1024 @ 60, 75Hz
• 1024 x 768 @ 60, 70, 72, 75Hz
• 800 x 600 @ 56, 60, 72, 75Hz
• 720 x 400 @ 70Hz
• 640 x 480 @ 60, 72, 75Hz
2
Input VoltageAC 100-240V, 50/60 Hz (auto switch)
:15-113 Khz, fv:24-75 Khz
h
Display AreaFull Scan (H x V)697.3 x 392.3 mm (27.5” x 15.4”)
Operating
conditions
Storage
conditions
DimensionsPhysical
Wall MountDimensions100 x 100 mm
WeightPhysical6.7 kg (14.7 lbs)
Temperature0° C to 40° C (32° F to 104° F)
Humidity20% to 90% (non-condensing)
AltitudeUp to 16,404 feet (5 km)
Temperature-20° C to 60° C (-4° F to 140° F)
Humidity5% to 90% (non-condensing)
AltitudeTo 40,000 feet (12.1 km)
711 x 507 x 249 mm
(W x H x D)
(28” x 19.9” x 9.8”)
37
Page 38
ItemCategorySpecifications
Power saving
On
3
41W (Typical) (Blue LED)
modes
1
Do not set the graphics card in your computer to exceed these timing modes; doing so
Off< 0.5W
may result in permanent damage to the display.
2
Please use the power adapter from ViewSonic® or an authorized source only.
3
The test condition follows EEI standards.
38
Page 39
Glossary
This section describes the standard glossary of terms used in all LCD display models.
All terms are listed in alphabetical order.
NOTE: Some terms may not be applicable to your monitor.
A
B
Advanced DCR
Advanced DCR technology automatically detects the image signal and
intelligently controls the backlight brightness and color to improve on the
ability to make the black blacker in a dark scene, and make the white whiter
in a bright environment.
Audio Adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have
more than one source.
Auto Detect
If the current input source has no signal, the monitor will automatically
switch to the next input option. This function, on some models, is disabled
by default.
Black Stabilization
ViewSonic’s Black Stabilization provides heightened visibility and detail by
brightening dark scenes.
Blue Light Filter
Adjusts the filter that blocks high-energy blue light for a more comfortable
viewing experience.
Brightness
Adjusts background black levels of the screen image.
39
Page 40
C
Color Adjust
Provides several color adjusment modes, to help adjust the color settings to
fit the the user’s needs.
Color Range
The monitor can detect the input signal color range automatically. You can
manually change the color range options to fit the correct color range if the
colors are not displayed correctly.
OptionsDescription
AutoThe monitor automatically recognizes the color format and
black and white levels.
Full RangeThe color range of the black and white levels are full.
Limited Range The color range of the black and white levels are limited.
Color Space
Allows users to choose which color space they would like to use for monitor
color output (RGB, YUV).
G
Color Temperature
Allows users to select specific color temperature settings to further
customize their viewing experience.
Panel DefaultPanel Original Status
sRGBStandard color space used for the Windows system.
BluishSet the color temperature to 9300K.
CoolSet the color temperature to 7500K.
NativeDefault color temperature. Recommended for general use.
WarmSet the color temperature to 5000K.
Contrast
Adjusts the difference between the image background (black level) and the
foreground (white level).
Game Mode
Integrating a gaming-oriented OSD design including pre-calibrated FPS,
RTS, and MOBA gaming settings. Each mode is functionally customized
with in-game testing and adjustments made for the best blend of color and
technology.
40
Page 41
I
Information
Displays the timing mode (video signal input) coming from the graphics
card in the computer, the LCD model number, the serial number, and
the ViewSonic® website URL. See your graphics cards’s user guide for
instructions on changing the resolution and refersh rate (vertical frequency).
NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resolution
is 1024 x 768 and the refresh rate is 60Hz.
Input Select
Toggles between the various input options that are available for the
monitor.
L
M
O
Low Input Lag
ViewSonic® offers low input lag, utilizing a monitor process reducer, which
decreases signal latency. Under the “Low Input Lag” sub-menu, you can
select the appropriate speed for your desired use from the options.
Manual Image Adjust
Displays the “Manual Image Adjust” menu. You can manually set a variety of
image quality adjustments.
Memory Recall
Returns the adjustments back to factory settings if the display is operating in
a factory preset timing mode listed in the “Specifications” of this manual.
NOTE: (Exception) This control does not affect changes made in the
“Language Select” or “Power Lock Setting”.
Overscan
Refers to a cropped image on your monitor’s screen. A setting on your
monitor zooms in on movie content, so that you cannot see the outermost
edges of the film.
41
Page 42
R
Recall
Resets the ViewMode monitor settings.
Resolution Notice
The notice tells users that the current viewing resolution is not the correct
native resolution. This notice will appear in the display settings window
when setting up the display resolution.
Response Time
Adjusts the response time, creating smooth images without streaking,
blurring, or ghosting. A low response time is perfect for the most graphicintense gaming, and provides amazing visual quality while watching sports
or action movies.
S
V
Setup Menu
Adjusts On-Screen Display (OSD) Menu settings. Many of these settings can
activate on-screen display notifications so users do not have to reopen the
menu.
Sharpness
Adjusts the picture quality of the monitor.
ViewMode
ViewSonic’s unique ViewMode feature offers “Standard”, “FPS Game”,
“RTS Game”, “MOBA Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono”
presets. These presets are specifically designed to deliver an optimized
viewing experience for different screen applications.
42
Page 43
Troubleshooting
This section describes some common problems that you may experience when
using the monitor.
Problem or IssuePossible Solutions
No power• Make sure you have turned on the monitor by pressing
the Power button.
• Make sure the power cord is properly and securely
connected to the monitor and power outlet.
• Plug another electrical device into the power outlet to
verify that the outlet is supplying power.
Power is On, but no
image appears on
screen
Wrong or abnormal
colors
Screen image is too
light or dark
Screen image cuts in
and out
• Make sure the video cable connecting the monitor to
the computer is properly and securely connected.
• Adjust the brightness and contrast settings.
• Make sure the correct input source is selected.
• If any colors (red, green, or blue) are missing, check
the video cable to make sure it is properly and
securely connected. Loose or broken pins in the cable
connector could cause an improper connection.
• Connect the monitor to another computer.
• If you have an older graphics card, contact ViewSonic®
for a non-DDC adapter.
• Adjust brightness and contrast settings via the OSD
Menu.
• Reset the monitor to factory settings.
• Make sure the correct input source is selected.
• Check for bent or broken pins in the video cable
connector.
• Make sure the video cable connecting the monitor to
the computer is properly and securely connected.
Screen image is blurred • Adjust the resolution to the correct Aspect Ratio.
• Reset the monitor to factory settings.
The screen isn’t
centered correctly
The screen appears
yellow
• Adjust the horizontal and vertical controls via the OSD
Menu.
• Check the Aspect Ratio.
• Reset the monitor to factory settings.
• Make sure the “Blue Light Filter” is Off.
43
Page 44
Problem or IssuePossible Solutions
The OSD Menu
does not appear
on the screen/the
OSD controls are
inaccessible
Control panel keys do
not work
Some menus aren’t
selectable in the OSD
No audio output• If using ear-/headphones, ensure the mini stereo jack
The monitor will not
adjust
• Check whether the OSD Menu is locked. If yes, press
and hold the 2 and 3 key for 10 seconds.
• Turn off the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory settings.
• Press only one key at a time.
• Restart the computer.
• Adjust the ViewMode or the input source.
• Reset the monitor to factory settings.
is connected.
• Make sure the volume is not muted.
• Check whether the volume is set to 0.
• Check the Audio Input setting.
• Make sure there are no obstructions near or on the
monitor, and that there is adequate spacing.
USB devices connected
to the monitor do not
work
The external device
is connected, but no
image appears on the
screen
• Make sure the USB cable is connected properly.
• Try changing to another USB port (if applicable).
• Some USB devices require a higher electric current;
connect the device directly to the computer.
• Make sure the Power is On
• Adjust brightness and contrast via the OSD Menu.
• Check the connecting cable and make sure it is
properly and securely connected. Loose or broken
pins in the cable connector could cause an improper
connection.
44
Page 45
Maintenance
General Precautions
• Make sure the monitor is turned off and the power cable is unplugged from the
power outlet.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the monitor with care, as a darker-colored monitor, if scuffed, may show
marks more clearly than a lighter-colored monitor.
Cleaning the Screen
• Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other
particles.
• If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol
based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.
Cleaning the Case
• Use a soft, dry cloth.
• If the case is still not clean, apply a small amount of non-ammonia, non-alcohol
based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe
the surface.
Disclaimer
• ViewSonic® does not recommend the use of any ammonia or alcohol-based
cleaners on the display screen or case. Some chemical cleaners have been
reported to damage the screen and/or case of the monitor.
• ViewSonic® will not be liable for damage resulting from use of any ammonia or
alcohol-based cleaners.
45
Page 46
Regulatory and Service Information
Compliance Information
This section addresses all connected requirements and statements regarding
regulations. Confirmed corresponding applications shall refer to nameplate labels
and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
• the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
46
Page 47
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU.
The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Directives as noted below:
• Mercury in cold cathode fluorescent lamps and external electrode fluorescent
lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
0.1%< 0.1%
Actual Concentration
Short length (500 mm): maximum 3.5 mg per lamp. Medium length (> 500 mm and 1,500 mm): maximum 5 mg per lamp. Long length (> 1,500 mm): maximum 13 mg per lamp.
• Lead in glass of cathode ray tubes.
• Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
• Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
• Copper alloy containing up to 4% lead by weight.
47
Page 48
• Lead in high melting temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India). This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exemptions set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic® respects the environment and is committed to working and living
green. Thank you for being part of Smarter, Greener Computing. Please visit the
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and other countries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are
registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association.
DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection
Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial
errors or omissions contained herein; nor for incidental or consequential damages
resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation
reserves the right to change product specifications without notice. Information in
this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means,
for any purpose without prior written permission from ViewSonic® Corporation.
VX3217-2KC-mhd_UG_ENG Rev. 1A 08-28-18
49
Page 50
Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE: You will need the product’s serial number.
Country/ RegionWebsiteCountry/ RegionWebsite
Asia Pacific & Africa
Australia www.viewsonic.com/au/Bangladesh www.viewsonic.com/bd/
中国 (China)
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/
日本 (Japan)
Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/
Türkiye www.viewsonic.com/tr/ Українаwww.viewsonic.com/ua/
United Kingdomwww.viewsonic.com/uk/
50
Page 51
Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship during the warranty period. If a product proves to be defective
in material or workmanship during the warranty period, ViewSonic® will, at its
sole option, and as your sole remedy, repair or replace the product with a similar
product. Replacement Product or parts may include remanufactured or refurbished
parts or components. The repair or replacement unit or parts or components will
be covered by the balance of the time remaining on the customer’s original limited
warranty and the warranty period will not be extended. ViewSonic® provides
no warranty for any third-party software whether included with the product or
installed by the customer, installation of any unauthorized hardware parts or
components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes
and does not cover” section).
How long the warranty is effective:
ViewSonic® displays are warranted for between 1 and 3 years, depending on your
country of purchase, for all parts including the light source and for all labor from
the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
• Any product on which the serial number has been defaced, modified, or
removed.
• Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied
with the product.
Repair or attempted repair by anyone not authorized by ViewSonic®. Damage to or loss of any programs, data, or removable storage media. Normal wear and tear. Removal or installation of the product.
• Software or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
51
Page 52
• Causes external to the product, such as electric power fluctuations or failure.
• Use of supplies or parts not meeting ViewSonic’s specifications.
• Failure of owner to perform periodic product maintenance as stated in the User
Guide.
• Any other cause which does not relate to a product defect.
• Damage caused by static (non-moving) images displayed for lengthy periods of
time (also referred to as image burn-in).
• Software - Any third-party software included with the product or installed by the
customer.
• Hardware/Accessories/Parts/Components – Installation of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in the product User Guide.
• Removal, installation, and set-up service charges, including wall-mounting of the
product.
How to get service:
• For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need to
provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and
(e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.
• For additional information or the name of the nearest ViewSonic® service center,
contact ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.
52
Page 53
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state. Some states do not allow limitations on implied
warranties and/or do not allow the exclusion of incidental or consequential
damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic® products sold outside of the
U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao,
and Taiwan Excluded) is subject to the terms and conditions of the Maintenance
Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/Warranty Information”.
Display Warranty Term Template In UG
VSC_TEMP_2007
53
Page 54
Mexico Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
proves to be defective in material or workmanship during the warranty period,
ViewSonic® will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components & accessories.
How long the warranty is effective:
ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on
your country of purchase, for all parts including the light source and for all labour
from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes or does not cover:
• Any product on which the serial number has been defaced, modified or removed.
• Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, unauthorized attempted repair, or failure
to follow instructions supplied with the product.
Causes external to the product, such as electrical power fluctuations or failure. Use of supplies or parts not meeting ViewSonic®’s specifications. Normal wear and tear. Any other cause which does not relate to a product defect.
• Any product exhibiting a condition commonly known as “image burn-in” which
results when a static image is displayed on the product for an extended period of
time.
• Removal, installation, insurance, and set-up service charges.
54
Page 55
How to get service:
For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the attached “Customer Service” page). You
will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use.
Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name:Model Number:
Document Number:Serial Number:
Purchase Date:Extended Warranty Purchase?(Y/N)
If so, what date does warranty expire?
• To obtain warranty service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and
(e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized
ViewSonic® service center.
• Round trip transportation costs for in-warranty products will be paid by
ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av.Coyoacán931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com