ViewSonic makes no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims any warranty of merchantability or fitness for any particular purpose. Further,
ViewSonic reserves the right to revise this publication and to make changes from time to time in the contents
hereof without obligation of ViewSonic to notify any person of such revision or changes.
Trademarks
Optiquest is aregistered trademark of ViewSonic Corporation.
ViewSonic is a registered trademark of ViewSonic Corporation.
All other trademarks used within this document are the property of their respective owners.
Revision History
Revision SM Editing Date ECR Number
1a 02/07/2006 Initial release Jamie Chang
Description of Changes Editor
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TABLE OF CONTENTS
1. Precautions and Safety Notices 1
2. Specification 4
3. Front Panel Function Control Description 10
4. Circuit Description 15
5. Adjustment Procedure 20
6. Troubleshooting Flow Chart 43
7. Recommended Spare Parts List 58
8. Exploded Diagram and Exploded Parts List 61
9. Block Diagram 62
10. Schematic Diagrams 63
11. PCB Layout Diagrams 84
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1. Precautions and Safety Notices
1. Appropriate Operation
(1) Turn off the product before cleaning.
(2) Use only a dry soft cloth when cleaning the LCD panel surface.
(3) Use a soft cloth soaked with mild detergent to clean the display housing.
(4) Use only a high quality, safety approved AC/DC power cord.
(5) Disconnect the power plug from the AC outlet if the product will not be used for a long period of time.
(6) If smoke, abnormal noise, or strange odor is present, immediately switch the LCD display off.
(7) Do not touch the LCD panel surface with sharp or hard objects.
(8) Do not place heavy objects on the LCD display, video cable, or power cord.
(9) Do not use abrasive cleaners, waxes or solvents for your cleaning.
(10) Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas containing excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- In direct sunlight.
2. Caution
No modification of any circuit should be attempted. Service work should only be performed after you are thoroughly
familiar with all of the following safety checks and servicing guidelines.
3. Safety Check
Care should be taken while servicing this LCD display. Because of the high voltage used in the inverter circuit, the voltage
is exposed in such areas as the associated transformer circuits.
4. LCD Module Handling Precautions
4.1 Handling Precautions
(1) Since front polarizer is easily damaged, pay attention not to scratch it.
(2) Be sure to turn off power supply when connecting or disconnecting input connector.
(3) Wipe off water drops immediately. Long contact with water may cause discoloration or spots.
(4) When the panel surface is soiled, wipe it with absorbent cotton or other soft cloth.
(5) Since the panel is made of glass, it may break or crack if dropped or bumped on hard surface.
(6) Since CMOS LSI is used in this module, take care of static electricity and ensure human earth when handling.
(7) Do not open or modify the Module Assembly.
(8) Do not press the reflector sheet at the back of the module in any direction.
(9) In the event that a Module must be put back into the packing container slot after it was taken out of the
container, do not press the center of the CCFL Reflector edge. Instead, press at the far ends of the
CFL Reflector edge softly. Otherwise the TFT Module may be damaged.
(10) At the insertion or removal of the Signal Interface Connector, be sure not to rotate or tilt the Interface
Connector of the TFT Module.
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(11) After installation of the TFT Module into an enclosure (LCD monitor housing, for example), do not twist or
bend the TFT Module even momentarily. When designing the enclosure, it should be taken into consideration
that no bending/twisting forces may be applied to the TFT Module from outside. Otherwise the TFT Module
may be damaged.
(12) The cold cathode fluorescent lamp in the LCD contains a small amount of mercury. Please follow local
ordinances or regulations for disposal.
(13) The LCD module contains a small amount of materials having no flammability grade. The LCD module
should be supplied with power that complies with the requirements of Limited Power Source
(IEC60950 or UL1950), or an exemption should be applied for.
(14) The LCD module is designed so that the CCFL in it is supplied by a Limited Current Circuit (IEC60950
or UL1950). Do not connect the CCFL to a Hazardous Voltage Circuit
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Handing and Placing methods
Correct methods : Incorrect Methods :
Only touch the metal-frame of the panel or the front
cover of the monitor.
Do not touch the surface of the polarizer .
Surface of the panel is pressed by fingers & this may
cause “ MURA “
Take out the monitor with cushion Take out the monitor by grasping the LCD panel.
That may cause “ MURA“.
Place the monitor on a clean & soft foam pad . Place the monitor on foreign objects .
That could scratch the surface of panel
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2. SPECIFICATION
2.1 INTRODUCTION
FEATURES VA912-2
Size 19”
Luminance (Typ, cd/㎡) 300 cd/㎡
Contrast Ratio (Typ) 800:1
TFTLCD PANEL
Input Signal
Sync Compatibility
Compatibility
Power Voltage AC 100-240V, 50/60Hz Yes
Power Consumption
Audio 1.5 W Yes
Ergonomics
OSD Control
Dimension
Weight
Operating Condition
Storage Condition
Regulation
Colors ( 6 bit + 2 bit FRC) 16.2 M colors
Response Time (Typ) 16 ms
Viewing Angle (H/V) 170 ° / 170 °
Recommend resolution 1280x1024@60Hz
Analog (75ohms, 0.7/1.0 Vp-p) Yes
Digital No
Separate Sync Yes
Composite Sync No
Sync on Green No
PC Yes
Power Mac Yes
TV Box (NextVision 6) Yes
On Mode(Max / Typ) 65W / 60W
Active Off Mode (Max)
Tilt ( 20 ° +-2° - -5 °+-1.5°) Yes
Swivel No
Pivot No
Height Adjust No
[; X] [ 1 ] [▼] [▲] [ 2 ] [
Physical (W x H x D mm) 424 x 442 x 186
Package (W x H x D mm) 480 x 524 x 228
Physical (Net kg/lb) 5.5kg/12.1lb
Package (Gross Kg/lb) 8.1kg/17.9lb
Analog Input Connector DB-15 (Analog), refer the appendix A
Digital Input Connector N/A
Default Input Connector Defaults to the first detected input
Video Cable Strain Relief Equal to twice the weight of the monitor for five minutes
Video Cable Connector DB-15 Pin out Compliant DDC 2B
Video Signals
1. Video RGB (Analog)
Separate
Video Impedance 75 Ohms (Analog)
Maximum PC Video Signal 950 mV with no damage to monitor
Maximum Mac Video Signal 1250 mV with no damage to monitor
Sync Signals TTL
DDC 2B Compliant with Revision 1.3
Sync Compatibility Separate Sync
Video Compatibility
Shall be compatible with all PC type computers,
Macintosh computers, and after market video cards
640 x 350*, 640 x 480, 720 x 400* (640 x 400*), 800 x
600, 832 x 624, 1024 x 768, 1152 x 870, 1280 x 720,
Resolution Compatibility
1280 x 960, 1280 x 1024
* The image vertical size might not be full screen.
But the image vertical position should be at the center.
Exclusions Not compatible with interlaced video
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2.5 ELECTRICAL REQUIREMENT
Horizontal / Vertical Frequency
Horizontal Frequency 30 – 82 KHZ
Vertical Refresh Rate 50 – 85* HZ.
Maximum Pixel Clock 135 MHz (EDID data is 140MHz)
Sync Polarity Independent of sync polarity.
Timing Table
Item Timing Analog
1 640 x 350 @ 70Hz, 31.5kHz Yes
2 640 x 400 @ 60Hz, 31.5kHz Yes
3 640 x 400 @ 70Hz, 31.5kHz Yes
4 640 x 480 @ 60Hz, 31.5kHz Yes
5 640 x 480 @ 67Hz, 35.0kHz Yes
6 640 x 480 @ 72Hz, 37.9kHz Yes
7 640 x 480 @ 75Hz, 37.5kHz Yes
8 640 x 480 @ 85Hz, 43.27kHz Yes
9 720 x 400 @ 70Hz, 31.5kHz Yes
10 800 x 600 @ 56Hz, 35.1kHz Yes
11 800 x 600 @ 60Hz, 37.9kHz Yes
12 800 x 600 @ 75Hz, 46.9kHz Yes
13 800 x 600 @ 72Hz, 48.1kHz Yes
14 800 x 600 @ 85Hz, 53.7kHz Yes
15 832 x 624 @ 75Hz, 49.7kHz Yes
16 1024 x 768 @ 60Hz, 48.4kHz Yes
17 1024 x 768 @ 70Hz, 56.5kHz Yes
18 1024 x 768 @ 72Hz, 58.1kHz Yes
19 1024 x 768 @ 75Hz, 60.0kHz Yes
20 1024 x 768 @ 85Hz, 68.67kHz Yes
21 1152 x 870 @ 75Hz, 68.7kHz Yes
22 1280 x 1024 @ 60Hz, 63.4kHz Yes
23 1280 x 1024 @ 75Hz, 79.97kHz Yes
24 1280x 720 @ 60Hz, 45kHz (HDTV) Yes
Note 1:When Vertical frequency at 85Hz or resolution, the vertical image size might not be full screen. But the
vertical image position should be at the center.
Primary Presets
1280x1024 @ 60Hz
User Presets
Number of User Presets (recognized timings) Available: 10 presets total in FIFO configuration
Changing Modes
● Maximum Mode Change Blank Time for image stability : 3 seconds (Max), excluding “Auto Adjust” time
● Under DOS mode (640 x 350, 720 x 400 & 640 x 400), there is no “Auto Adjust” feature.
● The monitor needs to do “Auto Adjust” the first time a new mode is detected but except the DOS mode 640 x 350, 720 x
400 & 640 x 400.(see section “0-Touch™ Function Actions”)
● While running Change Mode, Auto Adjust or Memory Recall, the image shall blank
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2.4 POWER SUPPLY
Power Supply (Adapter) Part Number: UP065B1190 or ADP-65MB
Input Voltage Range 90 TO 264 VAC
Input Frequency Range 47 TO 63 HERTZ
Short Circuit Protection Output can be shorted without damage
Over Current Protection 5.13 A typical at 18.1 VDC
Leakage Current 0.25mA (Max) at 264VAC / 50Hz
EFFICIENCY 80 % typical at 115VAC Full Load
Fuse Internal and not user replaceable
Power Dissipation 65 Watts
Max Input AC Current 1.8Arms @ 90VAC,
INRUSH CURRENT (COLD START) 100 A @ 240VAC , 50Hz
Shall start and function properly when under full load,
Power Supply Cold Start
with all combinations of input voltage, input frequency,
and operating temperature
Power Supply Transient Immunity
Power Supply Line Surge Immunity
Shall be able to withstand an EN61000-4-4 ±2KV
transient test with no damage
Shall be able to withstand ±2KV (L-L) and ±2.3KV
(L-PE) with no damage
Shall be able to function properly, without reset or visible
Power Supply Missing Cycle Immunity
screen artifacts, when ½ cycle of AC power is randomly
missing at nominal input
The power supply shall not produce audible noise that
would be detectable by the user. Audible shall defined
Power Supply Acoustics
to be in compliance with ISO 7779 (DIN EN27779:1991)
Noise measurements of machines acoustics. Power
Switch noise shall not be considered
Separate 3-prong NEMA 5-15P type plug. Length =
US Type Power Cable
1.8m. Connects to display.
Color = Black
Schuko CEE7-7 type plug.
European Type Power Cable
Length = 1.8m, Connects to display.
Color = Black
Separate 3-prong type plug.
CCC Type Power Cable
Length = 1.8m. Connects to display.
Color = Black
Separate 2-prong NEMA 1-15P type plug. Length =
PSE Type Power Cable
1.8m. Connects to display.
Color = Black
Power Saving Operation(Method) VESA DPMS Signaling
Power Consumption
ON Mode < 65 W (max) / 60W (typ)
ACTIVE OFF < 3W
Recovery Time ON MODE = N/A, ACTIVE OFF < 5 SEC
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2.6 FRONT PANEL CONTROLS AND INDICATORS
Front Panel Hardware Controls
Power Switch (Front Head) Power Control, soft Power Switch.
Power LED (Front Head) Green – ON
Orange – Active Off
Dark = Soft Power Switch OFF
Front Panel Controls (Head)
[;X] [ 1 ] [▲] [▼] [ 2 ] [
]
] Power
[
[ 1 ] Button 1
[ 2 ] Button 2
[▲] Up arrow button
[▼] Down arrow button
[; X] MUTE
Note: Power Button, Button 1 and Button 2 and Mute
Button must be one-shot logic operation. (i.e. there should
be no cycling)
Reaction Time OSD must fully appear within 0.5s after pushing Button 1
Short Cuts Function from the button(s)
[1] Main Menu
[2] Input toggle (Analog or Digital) or Auto Image Adjust.
[▼] or [▲] To immediately activate Contrast menu. It should be change to Brightness
OSD by push button [2]
[▼] + [▲] Recall both of Contrast and Brightness to default
[1] + [2] Toggle 720x400 and 640x400 mode when input 720x400 or 640x400
mode
[1] + [▼] + [▲] White Balance. (Not shown on user’s guide)
[1] + [▼] Power Lock
[1] + [▲] OSD Lock
Remark : All the short cuts function are only available while OSD off
Main Menu Controls
Auto Image Adjust*
Contrast/Brightness*
Audio Adjust
Vo l u m e *
4
, Mute*4
1
2*4
Color Adjust
sRGB, 9300K, 6500K(default), 5400, 5000, User Color [R, G, B]
Information [H Frequency, V Frequency, Resolution, Pixel Clock, Serial Number,
Model Number, “www.ViewSonic.com
Manual Image Adjust [H. Size*
1
, H./V. Position*1, Fine Tune*1, Sharpness*3]
” ]
Setup Menu
Language [English, French, German, Spanish, Italian, Finnish, Japanese, Traditional Chinese, Simplified
These functions are not available under Native Resolution Mode
4
*
These functions setting can be recalled to default by [▼]+[▲]
[Remark] Please refer to the detail in the Appendix C
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Function descriptions
OSD Lock short cuts function for the buttons
The OSD lock will be activated by pressing the front panel control buttons "(1), & (▲)" for 10 seconds. If the user
then tries to access the OSD by pressing any of the buttons "1", "▼", "▲", "2" a message will appear on the screen
for 3 seconds showing "OSD Locked". The OSD lock will be deactivated by pressing the front panel control
buttons "(1), & (▲)" again for 10 seconds.
Note1: When the OSD is locked will lock all functions, including “Volume” and “Mute”
Note 2: Status bar indicating OSD Lock or Unlock is in progress and when complete it will indicate “OSD
Locked”
Note 3: OSD Lock should not lock Power Button and Power Lock function
Power Lock short cuts function for the buttons
The power button lock will be activated by pressing the front panel control buttons "(1), & (▼)" for 10 seconds.
Locking the power button means that the user won't be able to turn off the LCD while the power button is locked.
If the user presses the power button while it is locked, a message will appear on the screen for 3 seconds showing
"Power Button Locked". It also means that with the power button locked, the LCD would automatically turn back
"On" when power is restored after a power failure. If the power button is not in the locked mode, then power
should return to it's previous state when power is restored after a power failure. The power button lock will be
deactivated by pressing the front panel control buttons "(1), & (▼)" again for 10 seconds.
Note 1: Status bar indicating Power Button lock or unlock is in progress and when complete it will indicate
“Power Button Locked”
Note 2: Power should only be lockable in the “On State”
Memory Recall Actions
Memory Recall action on the analog and digital mode as below
1. Recall white balance to factory setting
2. Set the factory defaults as shown in Section 4-8
3. Clean all the mode setting buffer
4. Execute Auto Image Adjust
Note: Memory Recall should have no effect for Language, Power Lock, User Color Settings or Input Priority
Resolution Notice Ac tions
1. Resolution Notice OSD should show on screen after changing to non-native mode for 30 sec
2. The OSD should disappear after 10 sec or by pushing button [1] or [2]
Resolution Notice function should be disabled when push button [2] under Resolution Notice OSD
0-Touch™ Function Actions
1. Execute Auto Image Adjust when new mode detected, and save the settings to buffer for further use
2. It should be reset by Memory Recall function
(Should not reset by power off, power unplug and others)
OSD Auto Save
The OSD shall save new settings when it is turned off by the user or when it times out. There shall not be a
separate save
2
.7 AUDIO INTERFACE (SPEAKER SPECIFICATION)
Line input connection 3.5 mm stereo jack
Line input signal 1.0 Vrms
Line input impedance 10 kOhm
Maximum power output (Electric) 1.5 W @ < 8% distortion
Signal to Noise Ratio 72 dB
Frequency response 500 Hz – 20 Khz
Distortion
Vibration
Screen image
Connector PC99 requirement Audio in Lime Green pantone # 577C
Cable type / length 3.5mm stereo cable / 1.8m length
Audio DPMS
< 8 % THD (@1kHz)
There should be no audible vibration with volume at
100%. (Input signal within 1 Vrms)
There should be no affect on the screen image
stability under any conditions
Note: There is no guarantee <1 W power
consumption in Active Off mode, when the Audio
Cable is connected
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3.Front Panel Function Control Description
Adjusting the Screen Image
Use the buttons on the front control panel to display and adjust the OnView® controls which
display on the screen. The OnView controls are explained at the top of the next page and are
defined in “Main Menu Controls” .
Main Menu
with OnView controls
Front Control Panel
shown below in detail
Displays the Main Menu or
exits the control screen and
saves adjustments.
Audio Mute
button turns
the sound off
Scrolls through menu options and
adjusts the displayed control.
Also a shortcut to display the Contrast
adjustment control screen.
Displays the control screen
for the highlighted control.
Also toggles between two
controls on some screens.
Power light
Green = ON
Orange = Power Saving
Standby Power
On/Off
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Do the following to adjust the screen image:
1. To display the Main Menu, press button [1].
NOTE: All OnView menus and adjustment screens disappear automatically after about 15
seconds. This is adjustable through the OSD timeout setting in the setup menu.
2. To select a control you want to adjust, press S or T to scroll up or down the Main Menu.
3. After the control is selected, press button [2]. A control screen like the one shown below
appears.
The command line at the bottom of the
control screen tells what to do next from
this screen. You can toggle between control
screens, adjust the selected option, or exit
the screen.
4. To adjust the control, press the up S or down T buttons.
5. To save the adjustments and exit the menu, press button [1] twice.
The following tips may help you optimize your display:
• Adjust your computer's graphic card so that it outputs a video signal 1280 x 1024 @ 60Hz
to the LCD display. (Look for instructions on “changing the refresh rate” in your graphic
card's user guide.)
• If necessary, make small adjustments using H. POSITION and V. POSITION until the
screen image is completely visible. (The black border around the edge of the screen should
barely touch the illuminated “active area” of the LCD display.)
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Main Menu Controls
Adjust the menu items shown below by using the up S and down T buttons.
ControlExplanation
Auto Image Adjust sizes and centers the screen image automatically.
Contrast adjusts the difference between the image background (black level)
and the foreground (white level).
Brightness adjusts background black level of the screen image.
Audio Adjust
Vol ume increases the volume, decreases the volume, and mutes the audio.
Mute temporarily silences audio output.
Color Adjust provides several color adjustment modes: preset color
temperatures and RGB which allows you to adjust red (R), green (G), and blue
(B) separately. The factory setting for this product is 6500K (6500 Kelvin).
9300K-Adds blue to the screen image for cooler white (used in most office
settings with fluorescent lighting).
6500K-Adds red to the screen image for warmer white and richer red.
5400K-Adds green to the screen image for a darker color.
5000K-Adds blue and green to the screen image for a darker color.
User Color Individual adjustments for red (R), green (G), and blue (B).
1. To select color (R, G or B) press button [2].
2. To adjust selected color, pressSandT.
Important: If you select RECALL from the Main Menu when the product is set
to a Preset Timing Mode, colors return to the 6500K factory preset.
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ControlExplanation
Information displays the timing mode (video signal input) coming from the
graphics card in your computer, the LCD model number, the serial number, and
the ViewSonic website URL. See your graphic cards user guide for instructions
on changing the resolution and refresh rate (vertical frequency).
NOTE: VESA 1280 x 1024 @ 60Hz (recommended) means that the resolution
is 1280 x 1024 and the refresh rate is 60 Hertz.
Manual Image Adjust Sub-menu
H. Size (Horizontal Size) adjusts the width of the screen image.
H./V. Position (Horizontal/Vertical Position) moves the screen image left or
right and up or down.
Fine Tune sharpens the focus by aligning the text and/or graphic characters.
NOTE: Try Auto Image Adjust first.
Sharpness adjusts the clarity and focus of the screen image.
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ControlExplanation
Setup menu displays the menu shown below:
Language allows you to choose the language used in the menus and control
screens.
Resolution Notice allows you to enable or disable this notice.
If you enable the Resolution Notice shown above and your computer is set at a
resolution other than 1280 x 1024, the following screen appears.
OSD Position allows you to move the on-screen display menus and control
screens.
OSD Timeout sets the length of time the on-screen display screen is displayed.
For example, with a “30 second” setting, if a control is not pushed within 30
seconds, the display screen disappears.
OSD Background On/Off allows you to turn the On-Screen Display
background On or Off.
Memory Recall returns the adjustments back to factory settings if the display is
operating in a factory Preset Timing Mode listed in the Specifications of this
manual.
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4. Circuit Description
1. Power supply (DC/DC Converter)
The AT1741 is 2-channel PWM switching regulator controllers that contains an
on-chip 2.5V reference, two error amplifier, an adjustable oscillator, two
dead-time comparators, under voltage lockout circuitry and 2 common-emitter
output. It is idea for step-up, step-down, and inverting converter.
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2. Flash Memory
The F29C51001T/F29C51001B is a 1 Megabit, 5.0 Volt-only Flash Memory organized as 131,072
bytes of 8 bits each. This device is designed to use a 4.7 Volt to 5.3 Volt power supply to perform
in-system programming.
The 1 Megabit memory array is divided into thi rt y -t wo uniform blocks of 4 Kbytes each for data and/or
code storage.
The block architecture allows users to flexibly make chip erase or block erase operation. The block
erase feature allows a particular block to be erased and reprogrammed without affecting the data in
other blocks. After the device performs chip erase or block erase operatio n , it can be re pr og rammed on
a byte-by-byte basis.
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3. GM5120
The gm5116/26 is a graphic processing IC for Liquid Crystal Display (LCD) monitors at XGA/SXGA
resolution. It provides all key IC functions required for the highest quality LCD monitors. On-chip
functions include a high-speed triple-ADC and PLL, Ultra-Reliable DVI
TM
receiver, a high quality
zoom and shrink scaling engine, an on-screen display (OSD) controller, digital color controls and an
on-chip microcontroller (OCM). With this level of integration, the gm5116/26 devices simplify and
reduce the cost of LCD monitors while maintaining a high-degree of flexibility and quality.
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4. LVDS (THC63LVDM83A)
The THC63LVDM83A transmitter converts 28 bits of CMOS/TTL data into LVDS (Low Voltage
Differential Signaling) data stream. A phase-locked transmit clock is transmitted in parallel with the
data streams over a fifth LVDS link. The HC63LVDM83A can be programmed for rising edge or
falling edge clocks through a dedicated pin. The THC63LVDF84A receiver converts the LVDS data
streams back into 28 bits of CMOS/TTL data with falling edge clock. At a transmit clock frequency of
85MHz, 24 bits of RGB data and 4 bits of LCD timing and control data (HSYNC, VSYNC, CNTL1,
CNTL2) are transmitted at a rate of 595 Mbps per LVDS data channel.
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5. Micro Controller
The MTV312M micro-controller is an 8051 CPU core embedded device especially tailored for
CRT/LCD Monitor applications. It includes an 8051 CPU core, 1024-byte SRAM, 14 built-in PWM
DACs , VESA DCC interface, 4 -channel A/D converter , and a 64K-byte internal program
FLASH-ROM.
6. TSU57AK
The TSU57AK is a high performance, and fully integrated graphics process IC solution for LCD
m onitors with resolution up to SXGA. It is configured with an integrated triple-ADC/PLL, a high
quality scaling engine, an on-screen display controller, a built-in output clock generator, a panel timing
controller (TCON), an integrated DVI receiver, and RSDS display interface. To further reduce system
costs, the TSU57AK also integrates intelligent power management control capability for green-mode
requirements and spread-spectrum support for EMI management.
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5. Adjusting Procedure
A. Function Test and Alignment Procedure
1. All Modes Reset
You should do “All Model Reset” (Refer to Chap 3. Hot Keys for Function Controls) first.
This action will allow you to erase all end-user’s settings and restore the factory defaults.
2. Auto Image Adjust
The Auto Adjust is aimed to offer a best screen quality by built-in ASIC. For optimum
screen quality, the user has to adjust each function manually.
A.Turn the computer and LCD monitor on.
B. Press the ‘Auto’ button on monitor keypad to Auto Adjust.
C. The LCD monitor will start the Auto Adjust process automatically and run for 10
consecutive seconds, during which time you will notice the image change.
3. Firmware
Test Patten: Burn in Model (Refer to Chap3. Hot Keys for Function Control)
-Make sure the F/W is the latest version.
4. DCC
Test Patten: EDID program
-Make sure it can pass test program.
5. Window Shut Down
Test Signal: 1280*1024@60Hz
Test Pattern:
Checkered Pattern Every One Pixel (50%Green & 50%Blue)
Inspection Item: Flicker, Mura
6. Window BG
Test Signal: 1280*1024@60Hz
Test Pattern:
Window standard pattern
Inspection Item: Line Defect, Function Defect & Mura
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7. 25 Gray
8. 50 Gray
Test Signal: 1280*1024@60Hz
Test Pattern:
Full Screen 25% White (Gray)
Inspection Item: Particle, Line Defect & Mura
Test Signal: 1280*1024@60Hz
Test Pattern:
Full Screen 50% White (Gray)
Inspection Item: Bright Dot, Particle, Line Defect & Mura
9. White Box
Test Signal: 1280*1024@60Hz
Test Pattern:
Window standard pattern
Inspection Item: Particle, Line Defect, Power, Image Remain & Mura
10. Black Box
Test Signal: 1280*1024@60Hz
Test Pattern:
Window standard pattern
Inspection Item: Bright Dot, Line Defect & Power
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11. RED
Test Signal: 1280*1024@60Hz
Test Pattern:
Full Screen Red
Inspection Item: Bright Dot, Partial & Line Defect
12. Green
Test Signal: 1280*1024@60Hz
Test Pattern:
Full Screen Green
Inspection Item: Bright Dot, Partial & Line Defect
13. Blue
Test Signal: 1280*1024@60Hz
Test Pattern:
Full Screen Green
Inspection Item: Bright Dot, Partial & Line Defect
14. Gray_Scale_0-100_V64
Test Signal: 1280*1024@60Hz
Test Pattern:
Vertical 64 (256) Gray Scale (Right → Left,From 0 to 100% White)
Inspection Item: Line Defect & Function Defect
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15. Function Test Display pattern
Item Pattern Description Remark
1
2
3
4
5
6
7
8
Gray_Scale_0-100_V
Gray_Scale_0-100_H
Black Full Screen Black Figure 3
Red Full Screen 50% Red Figure 4
Green Full Screen 50% Green Figure 5
Blue Full Screen 50% Blue Figure6
White Full Screen White Figure7
Black_Tile Black Tile Under White Background Figure 8
Vertical 64 (256) Gray Scale (右→左,From 0
Figure 1
to 100% White)
Horizontal 64 (256) Gray Scale (上→下,From
Figure 2
0 to 100% White)
Figure 1 Figure 2
Figure 4 Figure 3
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Figure 5
Figure 6 Figure 5
Figure 8 Figure 7
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5.B. BIOS update procedure
I. For ViewSonic
BIOS Update User Guide
BIOS Update Flow for Genesis
1.1 Program:
1. 1. 1. Software
a. Please download the file “ Genesis” from CMO E-Sir system. There are ISP & BIOS two
files, kindly see as below.
a) ISPACK.EXE: Main program
b) Ancillary .ISPACK.EXE :Description program
1.1. 2.Hardware
•RS232 cable(9 Pin)
•D_Sub cable(15Pin)
GProbe4.2.0.3.exe
GProbe4.2.0.3_gm5126.exe
•12V Power supply
•RS232 to D_Sub transfer BD
PC optional
12V
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1.1.3 Join R232, monitor cable, and adapter. Detail, see the example picture as below.
Connect PC
Connect to adapter +12v
VGA
Cable
Connect monitor
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1.2 Installation:
A. Please install the programs respectively as below.
GProbe4.2.0.3.exe
Before Setup produce GProbe 4 file . Please set at ISP & BIOS software file.
B. I S & BIOS software file to be about to produce the next. (If the file existence already, needn’t to
ISP.GProbe
repeat.) This system is applied to Win 95/98/NT/2000.
1.3 ISP Executi on
Gprobe.exe
:ISP exe.Main program
GProbe4.2.0.3_gm5126.exe
: Drive write file.
Pre.txt
Readme.txt
5126bc14.dev
Please copy all the files above to the same directory
: Drive read file.
: Ancillary file.
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1. Open ISP.Gprobe while parameters set up have been completed.
ISP.GProbe
2. You will see the picture as below.
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3. Execute the main program (Grope).
p
program executio
Choose the item for
arameter link while
n
4. Please follow up the parameter set up shown as below :
SERIAL1
COM1
115200
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5. Select “gm5126AA_AB”
Select
“ gm5126AA_AB”
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6. Execute Pre.txt:Input BATCH PRE.TXT
The system can
execute ISP while the
words show up
Input “ BATCH
PRE.TXT”
If appear line 3 is OK,
Appear line 2 is Error.
Please check wiring.
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7. Please check the entity connection and execute Gprobe 4 again once Debug Mode did not show up
ISP Program execution:Input BATCH ( update of BIOS Rev) .TXT
Key “BIOS Rev.”
which you want here.
This is the “BIOS
update total
spending time”.
※ If failed, Please don’t turn off power. Repeat do it again, from step 6 to step 7.
8. When everything is done. Please turn off the power and restart it again.
Check Factory Mode and make sure it already be updated.
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BIOS Update Flow for M-Star
1.1 Programs:
a.The file “Myson” from e-sir download for your needs. To discover ISP Software & BIOS two file.
b.Port95NT.exe: Print port IO tool.
C.M-Star ISP ISP main program (version might be different).
Port95nt.exe
Isp.lnk
1.2 Tools :
Interface Card Monitor (15 Pin VGA) Cable
1.3. Installation:
1-3-1 Software installation :
A. Please open ISP software file install Port95NT first then M -Star ISP.(Automatically
reboot PC) .
B. Setup the next, Produce the ,Please deposit to the “M-Star” ISP
software file from e-sir download.
The programs are compatible to Win 95/98/NT/2000.
Setup.exe
Port95nt.exe
Isp.lnk
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Kit equipped : PC & Notebook
Kit Insert PC Interface VGA Cable Insert KIT VGA Cable
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A190E1,E2,E3,A1
a. When ISP Tool executing at the first time, it is required to enter Security
Data Please press , then input related information as Fig.2.
7C 7C 77
For A150X2
7C 4C 77
For A170E1,E2
Fig.2: Security Data
b. Select correct Micro Controller as Fig.3.
Step 2
Load MCU File
Step 1
Select MTV312M64
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C. Installation software , Select want download
The path of software location
correct file.
Fig.3: Select Micro Controller
Step 3 Example :
Step 4
Press RUN
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1.4. Verification BIOS Update whether success
To open factory mode window & Check BIOS Version whether change .
1. 5. Verification
Change VGA cable to normal display Mode
Kit & VGA Cable separate from
Notebook or PC Interface
VGA Cable Insert
Notebook or PC Interface
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1.6. Check Factory Mode whether change.
The mode of operations, Please to refer to e-SIR “BIOS Judgement Type”.
Pattern display as below:
※ If there is any concern to take place,Please check following action.
Setting printer port “0378-037F”
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Monitor Assembly and Disassembly
1 Separate Stand Assy
1.1 Remove Stand Cover
Step 1 :
Loose and remove 4 screws.
Step 2 :
Remove the Stand Cover.
Step 3 :
Completed.
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2 Separate Rear Cover (Rear Case Assy)
Separate Bezel hooks to take Bezel and Rear Cover apart.
Step 1 :
Loose and remove 5 screws.
Step 2 :
Separate Bezel hooks to take
Bezel and Rear Cover apart.
Step 3 :
Remove Rear Cover.
Step 4 :
Completed.
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3 Remove Power Board
3.1 Remove Metal Cover
Step 1 :
Loose and remove 3 screws.
Step 2 :
Loose and remove 2 screws of Analog Socket.
Step 3 :
Remove FFC from OSD Board.
Step 4 :
Remove the Metal Cover.
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Step 5 :
Completed.
3.2 Remove Power Board and AD Board
Step 1 :
Loose and remove 3 screws.
Then remove Power Board.
Step 2 :
Completed.
Step 3 :
Remove FFC from X Board.
Step 4 :
Loose and remove 4 screws.
Then remove AD/B.
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Step 5 :
Completed.
4 Change New Power Board and AD Board
Step 1 :
Insert New AD Board.
And fasten 4 fixed screws.
Step 2 :
Insert FFC.
Step 3 :
Insert New Power Board.
And fasten 3 fixed screws.
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Step 4 :
Completed
5. Remove OSD Board
Step 1 :
Separate both Audio Cable.
Step 2 :
Loose and remove 2 screws.
Step 3 :
Take OSD Board apart.
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Step 4 :
Completed.
6.Change New OSD Board
Step 1 :
Place New OSD Board.
Step 2 :
Insert Audio cable to connectors of
New OSD Board.
Step 3:
Fasten 2 fixed screws
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7. Add Cover to AD PCB Heatsink
Step 1 :
Join the cover hooks of X-PCB.
Step 2 :
Fasten 2 fixed screws of Analog
Socket.
Step 3 :
Insert FFC.
Step 4 :
Fasten 3 fixed screws
Step 5 :
Completed.
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8. Rear Assy & Stand Assembly
Step 1 :
Place Rear Cover.
Step 2 :
Fasten 5 fixed screws.
Step 3 :
Completed.
Step 4 :
Place Stand Assy.
Step 5 :
Fasten 4 screws to fixed Stand Assy.
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Packing Procedure
1.1 Paste protection film to protect the monitor. (Figure 1)
1.2 Put the monitor in the PE bag and seal the bag with tape. (Figure 2)
Figure 1 Figure 2
1.3 Put the cushions on the monitor. (Figure 3)
1.4 Place the monitor into the carton and then put all the accessories into the
carton. As last, close the carton and seal it with tape. (Figure 4)
Figure 3
Figure 4
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Defect Mode Failure Analysis Repair Testing
p
Light On Test
※ “ Panel Change” Should be Performed to Level 3 Repair
Abnormal
Display
Flash Dots
Bright Dot
Dark Dot
Backlight
Light Leakage
Mura
Image Sticking
Brightness spot
Check Panel
Panel Change
Particle
Dot Defect
Image Remain
Group Bright
Dots
Others Cosmetics
Defect
Next Ste
NG
TEST
A
Completed
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Defect Mode Failure Analysis Repair Testing
A
A
p
A
※ “ Panel Change” Should be Performed to Level 3 Repair
A
Display Noise
Power on
Check PCB
AD/B Change
Display
bnormal
Power/B Change
Inverter/B Change
Flicker
CNT/B Change
Beat Display
Flicker
Beat Display
Shut Down
Check Panel
Panel Change
Display Wave
Check PCB
AD/B Change
Power/B Change
CNT/B Change
Check Panel
Panel Change
No Backlight
Check Adapter
Adapter Change
Next Ste
NG
TEST
B
Completed
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A
A
p
A
A
A
A
Failure Analysis Repair Testing
※ “Panel Change” Should be Performed to Level 3 Repair
B
Display White
Out
Check PCB
AD/B Change
Power/B Change
Booting Delay
Brightness
Even
Abnormal
Check PCB
Check PCB
Inverter/B Change
OSD/B Change
Power/B Change
Beat Display
No Backlight
Check Panel
Inverter/B Change
Panel Change
Check Adapter
Adapter Change
No signal
AD/B Change
R.G.B
Display
bnormal
Check PCB
CNT/B Change
Gray Scale
Display
bnormal
Check Wire
Check Panel
VGA cable
DVI cable
Panel Change
Next Ste
NG
TEST
C
Completed
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Defect Mode Failure Analysis Repair Testing
A
p
A
A
C
※ “Panel Change” Should be Performed to Level 3 Repair
Horizontal
Line Defect
Vertical
Weak Line
Horizontal
Weak Line
Check PCB
AD/B Change
Vertical
Band Defect
Check Panel
Panel Change
Horizontal
Band Defect
Power Saving
Display
Abnormal
Check PCB
AD/B Change
AD/B Change
Peculiar Smell
Check PCB
Power/B Change
Inverter/B Change
Next Ste
NG
TEST
Complete
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Defect Mode Failure Analysis Repair Testing
r
r
g
g
p
※ “Panel Change” Should be Performed to Level 3 Repair
AD/B Change
Power/B Change
Power ON/OFF
Abnormal
No Powe
Turn Off
Check PCBA
Check PCBA
Abnormal
CNT/B Change
Inverter/B
OSD/B Change
Check Wire
Check Wire
Check Adapter
OSD Cable
AC Power Change
DC Power CNT
Cable Chan
Adapter Change
e
LED Display
Abnormal
LED Off
LED Dark
Check PCBA
AD/B Change
Power/B Change
Inverter/B
OSD/B Change
LED Abnormal
LED Loss
LED Flicke
Check Wire
OSD Cable
DC Power CNT
Cable Chan
Adapter Change
e
NG
Next Ste
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TEST
Completed
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Defect Mode Failure Analysis Repair Testing
p
p
Abnormal BIOS
&OSD
※ “Panel Change” Should be Performed to Level 3 Repair
OSD Key
Unavailable
OSD Can’t
Input
OSD Can’t
Check PCB
AD/B Change
CNT/B Change
Power/B Change
Inverter/B
Abnormal
Louds
eaker
Read
OSD No
Display
OSD Jiggle
OSD Display
Abnormal
Voice Loss
Check Wire
Check BIOS
Abnormal
Loud
L/R
Abnormal
Check PCBA
Check Wire
OSD/B Change
D-sub cable
OSD cable
VGA cable
DVI cable
BIOS Update
AD/B Change
CNT/B Change
Power/B Change
Inverter/B Change
OSD/B Change
No Voice
L/R Same
Volume
Check Loudspeaker
OSD Cable Change
Loudspeaker
Change
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Loudspeaker
Noise
Next Ste
54
NG
TEST
Completed
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Defect Mode Failure Analysis Repair Testing
A
p
Other Abnormal
Display
※ “Panel Change” Should be Performed to Level 3 Repair
Display Shut
Down
Check PCB
AD/B Change
Power/B Change
CNT/B Change
Check Panel
Panel Change
Display Flicker
((tapping )
Check PCBA
AD/B Change
CNT/B Change
Check Panel
Panel Change
DVI Signal
Display
Check PCB
AD/B Change
Abnormal
EDID Update
TV Function
Display
Abnormal
Check PCBA
Check Wire
Check Controller
TV /B Change
AV Cable Change
Remote controller
Change
Next Ste
NG
TEST
Complete
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6. Troubleshooting Flow Chart
Check the information in this section to see if the problems can be solved before requesting repair.
Note:The consumers are only allowed to solve the problems described as below. Any
unauthorized product modification, or failure to follow instructions supplied with the product
will end the warranty immediately.
No image
Make sure power button is ON.
Check whether the LCD monitor and computer power cords are plugged and whether there is a
supply of power.
No Signal Input
Check the signal connection between the computer and LCD monitor.
“Out of Range”
Check the computer image output resolution and frequency and compare the value with the
preset values (Please refer to [Appendix-Display Mode]).
Fuzzy Image
Adjust Phase.
Image too bright
Adjust brightness and contrast by OSD.
Image too dark
Adjust brightness and contrast by OSD.
Irregular image
Check the signal connection between the computer and LCD monitor.
Perform Auto Adjust.
Distorted image
Reset the LCD monitor
Take off extra accessories (such as signal extension cord).
Image is not centered
Use OSD Image Menu to adjust H_Position and V_Position.
Check image size setting.
Perform Auto Adjust.
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Size is not appropriate
Use OSD Image Menu to adjust H_Position and V_Position.
Check image size setting.
Perform Auto Adjust.
Uneven color
Use OSD Color Menu to adjust color setting.
Color too dark
Use OSD Color Menu to adjust color setting.
Dark area distorted
Use OSD Color Menu to adjust color setting.
White color is not white
Use OSD Color Menu to adjust color setting.
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Serial No. Prefix: PQU
MENU for VSC_VA912+Caution Card_for USA,Complex,4C,A190E2-H06
Above listed items are examples, supplier can
All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved by
Adapter, UP06511190-08B, 19 V, 3.42 A, 65 W,
Black, Potrans, Two BC
Power Cord, BSI, H05VV-F, 0.75mm2, 3C, LP60L+LS-60, L=1830+/-50mm, Black, 18AWG,
PSB Mark, Linetek, No Bag
Power Cord, CCC, 300/500V, 0.75mm2, 3C, PC323+COC-01, L=1830+/-50mm, Black, Linetek,
18AWG, No Bag
Power Cord, CEE, SP-023+IS-14, H05VV-F, 3G,
0.75mm2, CT-12, L=1800+/-50mm, I-SHENG,
18AWG, Black, No Bag
Power Cord, JIS, VCTF, 0.75mm2, 3C, LP54+LS13J, L=1830+/-50mm, Black, Linetek, 18AWG, No
Bag
Power Cord, UL, SVT#18/3C, 75 degree Celcuis,
LP-30B+LS-13, L=1830+/-50mm, Black, Linetek,
18AWG, No Bag
DC/AC Inverter, TWS-444-983, 4.8, mA, 2900 V,
Sumida
PCBA for , A190E2-T, A190E2-H-S, 203-04,
Rev.02, OSE/USI, ODM
Common1
MENU for VSC_VA912b_Analog+Caution Card_for
USA,Complex,4C ,Yi-Ching Special Printing,A190E2-H06A261
MENU for VSC_VA912_Analog,Complex,4C,Yi-Ching Special
C.J261
MENU for VSC_VA912-2,Paper,1C,Yi-Ching Special
Printing,A190E2-H06E.K261
Carton,A190E2-H06,480 mmx220 mmx524 mm,Chen Ti
Paper,VSC_VA912Common1
Cushion,A190E2-H06,EPE,White,488 mmx211 mmx60 mm,Hwa
Chang,PE_Foam (Left) V 2Common1
Cushion,A190E2-H06,EPE,White,488 mmx211 mmx60 mm,Hwa
Chang,PE_Foam(Right) V 2Common1