Viewsonic VE710S-B2 Service Bulletin 010

ViewSonic® Corporation

381 Brea Canyon Road • Walnut, CA 91789 • Tel: [phone] • Fax: [phone]

Service Bulletin

SB # VE710-2_Series_SB_010

To : Authorized Service Providers	Issue Date: February 24, 2005	ECO # : 5203-2
Model # : VE710b-2, VE710s-2	Cut-in S/N:
(VS10047)	S/N Range:
	Target Date: February 17, 2005

Subject/Symptom: Service notification to update firmware to correct blue background screen for OSD for all languages other than English.

Prepared By :

Tommy Jue

Approved By :

Eileen Nguyen

Purpose: Service notification to update firmware to correct blue background screen for OSD for all languages other than English.

Background: Missing blue background on the menu of “OSD locked” and “Power button locked” indicator screen.

	Service Bulletin Application:				ASP Distribution:
	Recall.					- USA ASP
	Service Inventory, Repairs In-Process & No Problem Found (NPF).					- Canada ASP
	Repairs In-Process & NPF.					- Latin America ASP
	Repairs In-Process.					- 3rd Party ASP
	Technician judgement for unit under service (symptomatic).					- Supplier Service ASP
						- Limited ASP
						- ViewSonic Internal
						- Complete ASP Listing
	Change(s)/Countermeasure(s):
	Part Location	Part Description	Part Number	Repair Action			Comment	Failure	Repair
								Code	Code
	I104	MTV312M64-AJ PLCC44	E-IC-0450-0041				Updated part	G0A	D5
		Myson VP:03

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

Please contact the Quality Assurance Department at [phone] for further information.

4.19: Form, Service Bulletin	10/30/2002
SERV-BULL-V1	Page 1 of 1