Viewsonic VE710S-B2 Service Bulletin 010

ViewSonic® Corporation

381 Brea Canyon Road •••• Walnut, CA 91789 •••• Tel: [phone] •••• Fax: [phone]

To : Authorized Service Providers
Model # : VE710b-2, VE710s-2

(VS10047)

Subject/Symptom: Service notification to update firmware to correct blue background screen for OSD for all languages

other than English.

Prepared By :

Tommy Jue

Purpose:

Service notification to update firmware to correct blue background screen for OSD for all languages other than

English.

Background: Missing blue background on the menu of “OSD locked” and “Power button locked” indicator screen.

Service Bulletin Application: ASP Distribution:

Recall. - USA ASP
Service Inventory, Repairs In-Process & No Problem Found (NPF). - Canada ASP
Repairs In-Process & NPF. - Latin America ASP
Repairs In-Process. - 3rd Party ASP
Technician judgement for unit under service (symptomatic). - Supplier Service ASP

Change(s)/Countermeasure(s):

Part Location Part Description Part Number Repair Action Comment Failure

I104

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair
action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

MTV312M64-AJ PLCC44

Myson VP:03

Service Bulletin

SB # VE710-2_Series_SB_010

Issue Date:

Cut-in S/N:
S/N Range:
Target Date: February 17, 2005

Approved By :

E-IC-0450-0041 Updated part G0A D5

February 24, 2005 ECO # : 5203-2

Eileen Nguyen

- Limited ASP

- ViewSonic Internal

- Complete ASP Listing

Code

Repair

Code

Please contact the Quality Assurance Department at [phone] for further information.

4.19: Form, Service Bulletin 10/30/2002

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